وظائف مندوب علاقات عامه

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>OPPO</strong> is characterized by a <strong>strong collaboration-driven culture</strong>, where trust, close leadership and quality human relationships are at the core of the organization. The company fosters a collaborative environment that values collective engagement, talent development and employee accountability. This people-centered culture is strengthened by a <strong>strong innovation mindset</strong>, encouraging agility, creativity and openness to new ideas. Performance and organizational structure further support this balance, contributing to results and operational efficiency. </p><br><br> <br> Job : <p><strong>OPPO</strong> is recruiting a PR Supervisor (M/F)</p><br><br><p>As part of its development in Morocco, OPPO is recruiting a PR Supervisor to strengthen brand visibility, develop media relations, and coordinate high-impact communications in a highly competitive market.</p><br><br><p><u><strong>Main responsibilities:</strong></u></p><br><br><ul><li>Maintain and foster relationships with Moroccan media (tech, business, lifestyle).</li><li>Coordinate with PR agencies to plan and execute media actions.</li><li>Write and adapt press releases, media kits, and communication materials.</li><li>Ensure media coverage of product launches, marketing campaigns, and brand events.</li><li>Ensure brand message consistency across all communication channels.</li><li>Monitor brand reputation and contribute to crisis communication management.</li><li>Track the performance of PR actions and prepare regular reports.</li><li>Supervise and support junior staff and/or service providers involved in PR actions.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's or Master's degree (3-5 years) in communication, public relations, marketing, or equivalent field.</li><li>2 to 5 years of experience in public relations or communication.</li><li>Experience in the tech, telecom, or consumer electronics sectors is a plus.</li><li>Previous experience in a PR agency is an asset.</li><li>Strong writing skills, sense of storytelling, and communication abilities.</li><li>Good organizational skills, attention to detail, and project management abilities.</li><li>Mandatory proficiency in French and English.</li></ul> <br><br> </div>

<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p><strong>Strategic Partnerships</strong></p><p>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p><strong>Commercial Public Relations</strong></p><p>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p><strong>Corporate Public Relations</strong></p><p>Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p><strong>Community Engagement</strong></p><p>Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p><strong>Service Office Collaboration</strong></p><p>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mission principale Assister la Responsable RH dans : l administration du personnel, le recrutement et l int gration, la formation, la communication interne, la pr paration des audits. Responsabilit s cl s Administration du personnel : dossiers salari s, absences, cong s, hs. Recrutement &amp; int gration : annonces, tri CV, entretiens, onboarding. Formation : suivi des sessions, feuilles de pr sence, registres. Communication interne : affichages, notes internes, support op rationnel. Conformit &amp; audits : proc dures, registres l gaux, actions correctives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Nous sommes 40 000 femmes et hommes relever les d fis de nos clients de l automobile, l a ronautique, la d fense et l industrie. Notre passion des d fis et notre enthousiasme nous font imaginer, concevoir et produire des solutions performantes et innovantes en management des fluides, syst mes d tanch it et antivibratoires. Travailler chez Hutchinson, c est tre curieux de tout, contribuer l volution des mobilit s et la diminution des missions carbone. Rejoignez-nous et r v lez ce qui vous anime ! Une entreprise fran aise implant e l international (25 pays) : 170 ans d histoire et de transmission de savoir-faire. 5 milliards de CA, dont 5% investi en R&amp;D .</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>In a context of sustained growth, we are looking for talented <strong>Bilingual Sales Representatives</strong>, driven by a strong results-oriented culture and a real passion for customer relations.</p><br><br><p>Within<strong> Cnexia </strong>As a<strong> c</strong>enter of excellence in customer relations, you will be a key player in developing our customer portfolio and promoting our offers, while actively contributing to the quality and excellence of the customer experience.</p><br><br> <br> <br> Required profile : <strong>Job Offer Description </strong><br><p>In a context of sustained growth, we are looking for talented <strong>Bilingual Sales Representatives</strong>, driven by a strong results-oriented culture and a real passion for customer relations.</p><br><br><p>Within<strong> Cnexia </strong>As a<strong> c</strong>enter of excellence in customer relations, you will be a key player in developing our customer portfolio and promoting our offers, while actively contributing to the quality and excellence of the customer experience.</p><br><br><strong>Required Skills and Experience</strong><br><ul><li>Manage customer interactions through various communication channels (calls, digital tools, etc.).</li><li>Identify customer needs and offer them tailored, high-value-added solutions.</li><li>Promote and market the company's products and services in compliance with quality standards.</li><li>Actively contribute to achieving and exceeding sales objectives and performance indicators (KPIs).</li><li>Ensure rigorous follow-up of interactions and maintain a lasting, high-quality customer relationship.</li><li>Represent the image and values of Cnexia through professional and exemplary customer service.</li></ul><br><strong>Benefits </strong><br><ul><li>A dynamic, innovative, and multicultural work environment.</li><li>A structured integration program as well as continuous training promoting skill development.</li><li>An attractive salary with uncapped performance bonuses, fully rewarding your commitment and results.</li><li>Registration with the CNSS from the first day in accordance with current regulations.</li><li>Complementary insurance offering extended health coverage.</li><li>Real opportunities for professional development within a rapidly growing company.</li></ul><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation &amp; update Pricing maintenance Handle Admin tasks Send Invoicing &amp; POD s mails to a list of Customers Call handlings &amp; support order entry Customer Experience &amp; Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership &amp; Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector and actively contribute to its development as a <b>Medical Delegate</b> in <b>Rabat</b>. Your role will be essential in promoting and marketing our products to health professionals.</p><br><br><p>Your main goal will be to establish and maintain a trusting relationship with a clientele of health professionals, by presenting them our innovative solutions. You will aim to increase the recognition of our products and achieve the set sales targets, while ensuring optimal customer satisfaction.</p><br><br><p>Your missions will include regular visits to doctors, pharmacists, and other professionals in the sector, detailed presentation of our ranges of medical equipment, negotiation of contracts, and order follow-up. You will also be responsible for competitive intelligence and relaying field information.</p><br><br><ul><li>Prospecting and developing a client portfolio.</li><li>Implementation and follow-up of targeted commercial actions.</li><li>Technical information and advice to prescribers.</li><li>Regular reporting of activities and results.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required, ideally in a <b>medical or paramedical field</b>, to allow you to fully understand the specifics of our products and the market.</p><br><br><p>An experience of <b>1 to 3 years</b> in a similar position or in the sale of technical products is a major asset. This period will have allowed you to develop your commercial sense and your knowledge of the sector.</p><br><br><p>Beyond your education and experience, your success will depend on your interpersonal skills, your sense of organization, and your perseverance. Good communication skills and the ability to convince will be decisive.</p><br><br><ul><li>Excellent communication and negotiation skills.</li><li>Autonomy and rigor in managing your sector.</li><li>Proactivity and taste for challenge.</li><li>Knowledge of the medical field is a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>- Management of meeting rooms (availability, dossier binding, document preparation)<br>- Ordering and managing consumables (stationery, coffee, meal trays for meetings/committees)<br>- Printing, photocopying, binding, and finishing documents for teams<br>- Stock management and relations with suppliers/service providers (errands, couriers, maintenance)<br>- Logistics support during internal events (room setup, equipment)<br>- Tracking intervention requests (technical, maintenance, premises security)<br>- Receiving and distributing internal/external mail<br>- Occasionally, supporting reception teams in case of absence<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>- Minimum Bac+2 (Associate's degree) in any business discipline<br>- 3 years of professional experience, ideally in executive assistant roles<br>- Fluent French strongly desired<br>- Organized, Autonomous, and Versatile<br>- Good Interpersonal skills, Punctual/Regular attendance, and Serious/Reliable<br>- Ability to handle repetitive tasks with rigor and discretion</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : As part of its development, MCC is recruiting an Inside Sales professional to strengthen our sales and marketing teams.The position is for a hybrid profile, capable of working between commercial prospecting and operational marketing, with a good understanding of BPO / outsourced customer relations challenges.- • Identification and qualification of leads (prospecting, research, targeting)- • Contacting and generating sales opportunities- • Following up and maintaining the sales pipeline- • Contributing to lead generation campaigns and marketing actions- • Participating in the organization of events, webinars, and acquisition operations- • Creating and updating sales and marketing materials- • Coordinating with sales and marketing teams to support development goals <br> <br> Required profile : • Master's degree (Bac+4/5) in commerce, marketing, or equivalent• Minimum 3 to 4 years of experience in business development / sales development• Experience in the BPO / outsourcing sector ideally• Strong marketing sense and interest in operational marketing• Excellent writing and interpersonal skills• Proficiency in prospecting and lead generation tools <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation &amp; update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing &amp; POD’s mails to a list of Customers</li><li>Call handlings &amp; support order entry</li></ul><br><p><b>Customer Experience &amp; Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership &amp; Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Relevant du Manager des résidences, les responsabilités et les fonctions essentielles du poste comprennent :</p><br><ul><li>Répondre aux besoins et aux demandes des propriétaires/résidents selon les instructions.</li><li>Offrir un accueil chaleureux, sincère et personnalisé à tous les résidents.</li><li>Entamer des conversations personnalisées avec les résidents pour identifier leurs préférences personnelles à enregistrer dans leurs profils (via software).</li><li>Être proactif et anticiper toutes les exigences des résidents pour garantir une expérience à la hauteur de leurs espérances.</li><li>Récolter les retours sur expériences, et sur les suggestions d’activités afin de mieux satisfaire leurs attentes.</li><li>Tenir un registre quotidien (via software) de toutes les demandes, réservations et confirmations pour les résidents.</li><li>Avoir une connaissance de tous les résidents actuels, en arrivée et en départ.</li><li>Enregistrer et renseigner les procédures de suivi pour les demandes d’intervention au niveau des résidences.</li><li>Sous la supervision de la direction, assister à la coordination de tous les services visant à promouvoir l'entretien et la préservation des propriétaires et de leurs biens.</li><li>Gestion de tous les services liés à l'entretien des appartements, aux installations, aux services publics, à l'organisation scolaire, y compris d’autres demandes.</li><li>Développer des relations et des communications avec les points de vente de l'hôtel afin de fournir aux résidents les services rattachés à l’hôtel.</li><li>Maintenir une connaissance à jour de tous les détails des points de vente de l'hôtel tels qu'ils concernent les résidents (par exemple, les heures d'ouverture du spa, les prix des menus fixes, etc.) pour fournir rapidement des réponses aux questions pertinentes des résidents.</li><li>Avoir une connaissance approfondie des itinéraires, des temps de trajet, des coûts et des différents modes de transport.</li><li>Communiquer les nouveaux restaurants, points de vente, événements...</li><li>Conserver des archives détaillées de toutes les livraisons entrantes et sortantes.</li><li>Faciliter le traitement des documents de fax résidentiels et d'autres demandes administratives.</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Réception, Guest Relations ou hôtellerie de luxe.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise du français, de l'anglais et de l'arabe est obligatoire.</li><li>Bonnes capacités de communication, d'organisation et de gestion des priorités.</li><li>Maîtrise de Microsoft Office 365.</li><li>Disponibilité pour des horaires flexibles (week-ends, jours fériés et night shifts).</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic company in the <strong>Medical Equipment</strong> sector, a key player in the field of respiratory solutions. The position of <strong>Technical Sales Representative for Respiratory Equipment</strong> is based in <strong>Rabat</strong>, in the heart of a rapidly growing region. This opportunity will allow you to use your expertise to develop our market presence and contribute to improving the health of our patients.</p><br><br><p>The main goal is to <strong>drive sales growth</strong> of our respiratory equipment in the assigned territory. This will involve building and maintaining lasting relationships of trust with professional clients, while ensuring <strong>optimal customer satisfaction</strong>. Gaining new markets and <strong>increasing turnover</strong> will be at the core of your responsibilities.</p><br><br><p>Your daily responsibilities will include:</p><br><br><ul><li>Prospecting and identifying new potential clients in the medical sector.</li><li>Presenting and arguing the value of our innovative technical solutions to healthcare professionals.</li><li>Establishing personalized quotes and negotiating commercial terms.</li><li>Following up on the existing customer portfolio to build loyalty and identify development opportunities.</li><li>Explaining how to use the respiratory equipment and providing customer follow-up.&nbsp;</li><li>Conducting competitive monitoring and relaying relevant information to marketing.</li><li>Participating in trade shows and industry events to promote the brand.</li><li>Managing and optimizing the <strong>sales process</strong>, from initial contact to contract signing.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5 and above)</strong> is required, ideally in <strong>Sales</strong>, <strong>Marketing</strong>, or <strong>International Trade</strong>. Solid academic training will be a major asset for understanding the technical and commercial aspects of respiratory equipment.</p><br><br><p><strong>3 to 5 years of professional experience</strong> in a similar role is expected. It is essential to have previous experience in the medical equipment sector, particularly in selling complex technical solutions. Successful experience in business development will be particularly appreciated.</p><br><br><ul><li>Excellent <strong>command of sales and negotiation techniques</strong>.</li><li>Solid scientific knowledge, and knowledge of medical equipment.&nbsp;</li><li>Strong <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Analytical skills and ability to understand technical needs.</li><li>Autonomy, rigor, and organizational skills.</li><li>Strong <strong>persuasion</strong> and argumentation skills.</li><li>Proficiency in computer tools (CRM, Office Suite).</li><li>Good knowledge of the respiratory equipment market would be a plus.</li><li>A valid driver's license (Category B) is essential for professional travel.</li></ul><p>If you are passionate about the healthcare field, have a strong sense of business, and wish to thrive in a growing company, your profile interests us! Don't wait any longer, apply now for this unique opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Assists with managing and developing relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Assists in closing the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p> <p>Location: Casablanca</p> <p>Full-time</p> <p> <strong> </strong> </p> <p> <strong>POSITION SUMMARY</strong> </p> <p>The Assistant Manager, Sales role is to drive sales with the Food Services customers driven by laser sharp focus behind out of home channels( ( Hotels, Restaurant, Petrol Stations, Catering, Airlines and Workplace).This will be achieved by ensuring new customer acquisition augmented by strengthening the weighted basket size enabled through retaining the existing customer base. </p> <p> </p> <p> <strong>A DAY IN THE LIFE </strong> </p> <ul> <li>Constantly reviews the Foodservice industry to identify key areas of growth and opportunities for improvement.</li> <li>Identify and develop relations with key clients and decision makers within the Foodservices industry</li> <li>Responsible for organizing your own schedule, completing deadlines and making effective use of internal information and databases.</li> <li>Analyze the performance KPI s throughout the year and reacts accordingly to achieve the year-end target.</li> <li>Engage with the distributor sales team/ Key accounts to develop new business opportunities.</li> </ul> <p> <strong> </strong> </p> <p> <strong>WHAT WILL MAKE YOU SUCCESSFUL </strong> </p> <ul> <li>Bachelor Degree in Business or any other related field.</li> </ul> <ul> <li>From 2 to 4 years of experience in Sales, preferred in HORECA Industry </li> <li>Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.</li> <li>Must have excellent communication skills (credible influencing &amp; persuasion)</li> <li>Very Good in Both French and English.</li> <li>Detail-oriented with a focus on accuracy and quality.</li> <li>Passion for delivering outstanding customer service</li> <li>Leads Hunting and farming ability</li> <li>Knowledge in Coffee and hot/ cold beverages is a plus</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p><p>Location: Tangier</p><p>Full-time</p><p>Position Summary</p><p>In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making</p><p>A Day In The Life</p><p>Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.</p><p>Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.</p><p>Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.</p><p>Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.</p><p>Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.</p><p>Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).</p><p>Train and raise awareness among pharmacy staff on the WHO Code.</p><p>Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.</p><p>Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.</p><p>Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.</p><p>Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations &amp; Policy Manager.</p><p>Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.</p><p>Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).</p><p>Execute the predefined routing plan through the Visicom application.</p><p>Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.</p><p>Complete and submit daily activity reports at the end of each working day.</p><p>Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA Location: Agadir Full-time</p><p>Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making</p><p>A Day In The Life</p><p>Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.</p><p>Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.</p><p>Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.</p><p>Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.</p><p>Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.</p><p>Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).</p><p>Train and raise awareness among pharmacy staff on the WHO Code.</p><p>Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.</p><p>Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.</p><p>Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.</p><p>Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations &amp; Policy Manager.</p><p>Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.</p><p>Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).</p><p>Execute the predefined routing plan through the Visicom application.</p><p>Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.</p><p>Complete and submit daily activity reports at the end of each working day.</p><p>Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul><p></p></section>

<p>Supervises housekeeping staff, including housekeepers, maids, and valets. Develops efficient work schedules based on hotel occupancy. Conducts regular inspections to ensure compliance with cleanliness standards. Manages guest special requests and ensures their satisfaction. Trains housekeeping staff on hotel standards and procedures. Develops housekeeping policies and procedures in line with hotel standards. Coordinates with other departments to ensure smooth communication. Ensures regular maintenance of housekeeping equipment. Develops partnerships with quality cleaning product suppliers. Manages laundry and linen operations efficiently. Applies inventory management practices to avoid stockouts. Implements recycling programs for waste generated by the department. Proposes improvements in housekeeping procedures to increase efficiency. Manages the housekeeping department budget judiciously. Organizes continuous training for staff on new cleaning techniques. Collaborates with maintenance and engineering departments to resolve technical issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Bac+3 in Hotel Management, Hotel Management, Accommodation, or equivalent field.</p><p>Minimum of 5 years of professional experience, including at least 2 years in an equivalent role or within an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Ability to assist the General Housekeeper in the organization and daily follow-up of the Housekeeping department.</li><li>Good command of room control, public areas, and adherence to the establishment's quality standards.</li><li>Ability to follow schedules, assign tasks, and ensure follow-up of cleaning teams.</li><li>Good command of computer tools and hotel software is an asset.</li><li>Good knowledge of LQA (Leading Quality Assurance) standards and ability to ensure their daily application to guarantee service excellence.</li><li>Solid command of hotel management systems (PMS), knowledge of Opera Cloud is an asset.</li></ul><p>Personal Qualities</p><ul><li>Excellent organizational skills, rigor, and constant attention to detail, with particular attention to maintaining quality and excellence standards.</li><li>Excellent service orientation and strong customer focus.</li><li>Responsiveness and ability to manage priorities in a dynamic environment.</li><li>Team spirit, autonomy, and initiative-taking ability.</li><li>Excellent communication and coordination skills with different hotel departments.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both oral and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making A Day In The Life Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff. Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs. Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle. Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application. Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation. Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.). Train and raise awareness among pharmacy staff on the WHO Code. Ensure optimal territory coverage and execution in line with the route plan validated by the KAM. Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies. Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification. Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations &amp; Policy Manager. Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities. Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO). Execute the predefined routing plan through the Visicom application. Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines. Complete and submit daily activity reports at the end of each working day. Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years experience as a pharmaceutical Sales Representative Fluency In French and A Good Level In English is a Must Experience working in cross functional teams. Bachelor Degree in Science, Commerce or any other relative field. Ability to build strong relationships with different stakeholders. Possess strong Discipline, Consistency, Good Analytical Skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a Client Relations Manager for one of our clients with proven experience in<br>call centers, having held positions as Manager, Supervisor, or Team Leader.<br>The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs.<br>He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions<br>to improve service quality and customer satisfaction.<br>The position also involves managing and supervising teams, daily operational monitoring,<br>handling customer complaints, and implementing procedures<br>to ensure efficient and professional handling of requests.<br>The candidate will also need to master recruitment, training,<br>team support, and skills development, in order to guarantee a level of<br>performance in line with the set objectives.&nbsp;</p><br><br> <br> Required profile : <p>Profile sought<br>• Proven experience in a call center or client relations, with significant managerial experience.<br>• Previous experience as a Manager, Supervisor, or Team Leader.<br>• Strong focus on figures, results, and performance.<br>• Good command of KPI tracking and dashboards.<br>• Ability to manage, supervise, train, and motivate a team.<br>• Experience in handling and following up on customer complaints.<br>• Proficiency in team recruitment, training, and support.<br>• Immediate availability<br>&nbsp;</p><br><br> <br><br> </div>