وظائف إدارة علاقات العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a Client Relations Manager for one of our clients with proven experience in<br>call centers, having held positions as Manager, Supervisor, or Team Leader.<br>The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs.<br>He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions<br>to improve service quality and customer satisfaction.<br>The position also involves managing and supervising teams, daily operational monitoring,<br>handling customer complaints, and implementing procedures<br>to ensure efficient and professional handling of requests.<br>The candidate will also need to master recruitment, training,<br>team support, and skills development, in order to guarantee a level of<br>performance in line with the set objectives.&nbsp;</p><br><br> <br> Required profile : <p>Profile sought<br>• Proven experience in a call center or client relations, with significant managerial experience.<br>• Previous experience as a Manager, Supervisor, or Team Leader.<br>• Strong focus on figures, results, and performance.<br>• Good command of KPI tracking and dashboards.<br>• Ability to manage, supervise, train, and motivate a team.<br>• Experience in handling and following up on customer complaints.<br>• Proficiency in team recruitment, training, and support.<br>• Immediate availability<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio.</p><br><br><p>You will need to propose and sell the full range of products and services to clients at all times.</p><br><br><p>Your commercial actions will be carefully planned and managed according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of prior experience in a similar role.</p><br><br><p>Your strong commercial sense, excellent writing skills, ability to listen and argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and teamwork skills will also be necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.</p><br><br><p>You will need to continuously offer and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial education (Bac+5 level) from a Business School or University, you have a minimum of 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, your writing skills, your ability to listen, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br><strong>Required Skills and Experience</strong><br><p><span>Perfect command of French and English (spoken and written).</span></p><br><br><p><span>Experience in a call center, customer service, or sales (beginners accepted if they have a proven sales aptitude).</span></p><br><br><p><span>Excellent active listening and persuasion skills.</span></p><br><br><p><span>Computer literacy and speed of execution.</span></p><br><br><p><span>Team spirit, enjoyment of challenges, and results-oriented.</span></p><br><br><strong>Benefits</strong><br><p><span>Permanent contract upon integration.</span></p><br><br><p><span>Paid initial training starting June 8 + sales coaching.</span></p><br><br><p><span>CNSS (Moroccan Social Security) + free private health coverage.</span></p><br><br><p><span>Round-trip transportation provided.</span></p><br><br><p><span>Attractive performance bonuses.</span></p><br><br><p><span>Career advancement opportunities in a modern and dynamic international environment.</span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>The Digital, Data, and CRM Manager at Es Saadi Marrakech Resort is responsible for managing, defining, and continuously adjusting the Resort's digital and e-commerce strategy to optimize and improve direct sales and customer loyalty. They are accountable for the performance of digital tools, regulatory compliance (especially GDPR), and the strategic use of customer data.&nbsp;</p><br><br> <p><strong>MAIN RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br> <p>- Development of direct digital and web strategy: Optimize direct sales through the direct website and digital campaigns.<br> - SEO/SEA Campaigns: Manage campaigns to increase visibility and generate qualified traffic.<br> - CRM Tools Management: Manage CRM tools and campaigns<br> - Regular recommendations on current regulations (GDPR... etc...)<br> - Implementation of digitalization within the Resort: Regular proposals and participation in tenders for the selection and deployment of tools, updates.<br> - Customer personalization and loyalty:<br> - Ensure with operations the planning, training, and awareness of customer data collection, and monitor teams on this point.<br> - Website animation: text and visual content, and UX optimization.<br> - Use CRM data to segment and target audiences effectively.<br> - Monitoring and analysis of digital performance: Produce reports and adjust strategies based on results.<br> </p><br><br> <br> Required profile : <p>- Holder of a Bac + 5 (Master's degree equivalent) in digital marketing.<br> - Minimum of 5 to 8 years of experience in CRM management and digital strategy. Ideally, at least one experience in a "Resort" or hotel environment.</p><br><br> <p>- Proficient in SEO/SEA tools: Google Ads, SEMrush, Ahrefs<br> - Proficient in CRM and automated campaigns: Hex, HubSpot, Salesforce Marketing Cloud<br> - Knowledge of the hotel digital ecosystem<br> - Proficient in analytical tools: Google Analytics, Tableau<br> - Proficient in CMS tools: WordPress</p><br><br> <p>- Strong analytical ability, strong recommendation/proposal skills<br> - Rigor and methodology in managing data and tools.<br> - Results-oriented and focused on ROI optimization</p><br><br> <p><strong>INTERNAL AND EXTERNAL RELATIONS</strong><br> - Internally: All department heads<br> - Externally: Freelancers, Communication &amp; PR Agencies, suppliers, and partners of the Es Saadi Marrakech Resort.<br> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC recrute | Consultant Technique CRM Microsoft Dynamics Senior | Secteur Bancaire</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour l'un de nos clients du secteur bancaire, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Consultant Technique CRM Microsoft Dynamics Senior</span></b><span> disposant d'une solide expertise sur l'écosystème Microsoft et les développements spécifiques Dynamics CRM.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Concevoir, développer et faire évoluer les fonctionnalités de Microsoft Dynamics CRM / Dynamics 365.</span><br></p><br><p><span>Développer des composants techniques (Plugins, Web Resources, Workflows) en garantissant performance, qualité et maintenabilité.</span><br></p><br><p><span>Réaliser les développements en </span><b><span>C#</span></b><span> et </span><b><span>.NET</span></b><span> et participer aux intégrations avec le système d'information.</span><br></p><br><p><span>Concevoir et maintenir les flux de données, rapports et traitements décisionnels Ã&nbsp; l'aide de </span><b><span>SSIS</span></b><span>, </span><b><span>SSRS</span></b><span> et </span><b><span>SSAS</span></b><span>.</span><br></p><br><p><span>Participer aux phases de tests, de recette, de mise en production et assurer le support technique des évolutions.</span><br></p><br><p><span>Collaborer avec les équipes métiers et techniques afin de proposer des solutions performantes et adaptées aux besoins.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Minimum </span><b><span>7 ans d'expérience</span></b><span> sur Microsoft Dynamics CRM / Dynamics 365.</span><br></p><br><p><span>Excellente maîtrise de </span><b><span>Microsoft Dynamics CRM</span></b><span>, </span><b><span>C#</span></b><span>, </span><b><span>.NET</span></b><span>, </span><b><span>SQL Server</span></b><span>, </span><b><span>SSIS</span></b><span>, </span><b><span>SSRS</span></b><span> et </span><b><span>SSAS</span></b><span>.</span><br></p><br><p><span>Solide expérience dans le développement de </span><b><span>Plugins</span></b><span>, </span><b><span>Web Resources</span></b><span> et des personnalisations Dynamics CRM.</span><br></p><br><p><span>Bonne maîtrise des APIs REST, des intégrations et des bonnes pratiques de développement Microsoft.</span><br></p><br><p><span>Une expérience dans le </span><b><span>secteur bancaire</span></b><span> constitue un véritable atout.</span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a Microsoft Dynamics 365 technical expert, you will work on strategic projects to improve our business processes and integrate best practices in the use of this platform. You will also be responsible for training and technical support for internal users.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your main responsibilities will include:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dynamics 365 design and customization</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze business needs and design customized solutions on Microsoft Dynamics 365 (CRM, Finance &amp; Operations, Sales, Customer Service, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Development and integration</font></font></strong><font dir="auto" ><font dir="auto" > : Develop technical solutions on Dynamics 365 using languages ​​such as C#, JavaScript, as well as development tools (Power Platform, Power Automate, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Migration and upgrade management</font></font></strong><font dir="auto" ><font dir="auto" > : Lead migration projects to Dynamics 365 or platform updates while ensuring service continuity.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to identify areas for improvement and propose solutions to optimize customer relationship management, finance, sales, etc. processes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide high-level technical support to internal users. Train and support teams in the optimal use of Dynamics 365.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor developments in the Dynamics 365 platform and propose continuous improvements to existing solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation and reporting</font></font></strong><font dir="auto" ><font dir="auto" > : Write technical documentation and performance reports to ensure traceability and understanding of projects.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, software engineering, or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 5 years of experience on Microsoft Dynamics 365 projects, with in-depth expertise in customizing, integrating and optimizing this platform.</font></font></li> </ul> <p> <strong>Comp tences techniques</strong> :</p> <ul> <li><font dir="auto" ><font dir="auto" >Expertise in the implementation, customization and administration of Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of associated development tools and languages ​​(C#, JavaScript, Power Apps, Power Automate, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Dynamics 365 modules (Sales, Customer Service, Finance &amp; Operations, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in integration with other systems (ERP, CRM, external databases, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in security and permissions management in Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of Agile project methodologies and associated project management tools (Azure DevOps, Jira, etc.).</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, leadership and ability to work in a team within an agile environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to simplify technical concepts for non-technical users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactivity and ability to anticipate the needs of the trades.</font></font></li></ul></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <p>As a Customer Relations Advisor, your main role is to handle customer requests for car brands by phone, both making and receiving calls.</p><br><br> <br> Required profile : <p>- Associate's or Bachelor's degree with very good communication skills and fluent French.</p><br><br><p>- Good listening skills, commitment, and problem-solving abilities.</p><br><br><p>- Previous successful experience in a call center would be a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Relations Agent</span></span></span>&nbsp;<br><span><span>(<span>20276</span></span></span>)</p><br> <p><span>Au Mazagan, nous personnalisons chaque aspect du séjour de nos invités pour les ravir et leur faire vivre l'attrait de la magie marocaine. Mazagan Beach &amp; Golf Resort est une destination magique, un lieu où la grandeur se joint à la générosité, avec un éventail étonnant d'activités et de divertissements pour toute la famille sur les côtes de l'Atlantique.</span></p><br> <span>Dans le cadre du renforcement de nos équipes, nous recrutons un <strong>Chargé Clientèle </strong>Casino (H/F).</span><br> <p><span><strong>Missions :</strong></span></p><br> <ul> <li><span>Accueillir et orienter les clients du Casino.</span></li> <li><span>Répondre aux demandes et assurer leur satisfaction.</span></li> <li><span>Traiter les réclamations et assurer leur suivi.</span></li> <li><span>Coordonner avec les différents services pour garantir une expérience client de qualité.</span></li> </ul> <p><span><strong>Profil :</strong></span></p><br> <ul> <li> <span>Une première expérience dans la relation client ou l’hôtellerie.</span><br> </li> <li><span>Excellent sens du service et de la communication.</span></li> <li><span>Bonne maîtrise du français et de l’anglais.</span></li> <li><span>Présentation soignée et aisance relationnelle.</span></li> </ul> <p><span>Rejoignez une équipe authentique, créative, chaleureuse et professionnelle. Nous croyons au bonheur de nos invités, au-delà de tout ce qu'ils ont pu imaginer. Nous les épatons à chaque instant et créons des souvenirs qui dureront toute une vie. Vous serez au cœur de cette vision, qui consiste à innover en permanence pour offrir des expériences exceptionnelles et des souvenirs éternels. </span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><ul><li>Veiller à la préparation des arrivées quotidiennes les clients&nbsp;en termes de contrôle d'attribution des chambres, d'équipements et de demandes spéciales des invités ainsi que la mise en place des accueils en chambre, et propreté</li><li>Interagir de manière positive avec les différents services de l’hôtel afin de garantir un accueil exceptionnel, et pour préciser les besoins de ses clients</li><li>Accueillir et accompagner en chambre les clients.</li><li>Collecter les informations relatives aux clients dans le but d’améliorer les futurs séjours</li><li>Établir un relationnel de qualité&nbsp;avec le client, dès l'accueil et tout au long de son séjour, afin de le fidéliser</li><li>Fournir un service amical et courtois aux clients et répondre rapidement à toutes les demandes</li><li>Etre présent/e sur l’ensemble des points de vente de l'hôtel afin d’interagir avec les clients, en ayant un comportement et une tenue irréprochable</li><li>Personnaliser les séjours des clients&nbsp;: préférences clients, anniversaires…</li><li>Prendre l'initiative d'ajouter une expérience personnalisée et chercher des opportunités afin de créer des surprises et moments mémorables</li><li>Prendre en charge les réclamations, en veillant&nbsp;à&nbsp;apporter des solutions dans les meilleurs délais et assurer la liaison avec le service concerné</li><li>Toutes autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Guest Relations, Réception ou Service Client.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise d'Opera (un atout).</li><li>Bonnes capacités de communication, d'organisation et de gestion du stress.</li><li>Esprit d'équipe, sens du détail et orientation client.</li><li>Maîtrise obligatoire du français et&nbsp;de l'anglais.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<ul><li>Manages and supervises the Quality Management &amp; HSEE org unit according to defined objectives and KPIs</li><li>Designs and leads initiatives with regard to Quality Management &amp; HSEE</li><li>Takes responsibility for standards, governance and processes in area of responsibility</li><li>Defines and steers budgets for the development of activities within area of responsibility</li><li>Manages and supervises multiple org units within Quality Management &amp; HSEE</li><li>Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</li></ul><br><br>Qualifications and Experience<ul><li>Master's Degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Quality Management, Environmental Engineering, or a related discipline.</li><li>Fluent in <strong>English</strong> (mandatory) / <strong>French</strong> (mandatory)</li><li>Professional certifications are considered an advantage (ISO 9001 Lead Auditor, IATF 16949, ISO 14001, ISO 45001, Six Sigma, NEBOSH, IOSH).</li><li>Minimum <strong>10 years of professional experience</strong> in the automotive industry.</li><li>Minimum <strong>5 years of experience</strong> in a senior leadership position covering <strong>Quality Management and/or HSEE</strong> within a manufacturing environment.</li><li><strong>Mandatory experience in the automotive wiring harness industry.</strong></li><li>Proven experience managing Quality and HSEE functions at <strong>plant and/or country level</strong>.</li><li>Demonstrated experience in leading multidisciplinary teams across multiple production sites.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Eaton, a global energy management leader With revenues of $27.4 billion in 2025, is dedicated to making energy safer, more efficient, and sustainable. With 92,000 employees serving customers in over 180 countries, we are committed to improving quality of life and protecting the environment. <span>EMEAOMLDP2026</span></span></p><br><br><p><br><span>Eaton’s Operations Early Talent Leadership Development Program offers a unique opportunity to kick-start your international career. You'll receive leadership training, personal coaching, and network with senior leaders. Through rotational assignments across various locations and business areas, you will develop a broad skill set and prepare for future leadership roles.</span></p><br><br><p><br><span>Ready to make a real impact and advance your career?</span></p><br><br>What you’ll do: <br><p>Eaton, a global energy management leader With revenues of $27.4 billion in 2025, is dedicated to making energy safer, more efficient, and sustainable. With 92,000 employees serving customers in over 180 countries, we are committed to improving quality of life and protecting the environment.&nbsp;EMEAOMLDP2026</p><br><br><p><br>Eaton’s Operations Early Talent Leadership Development Program offers a unique opportunity to kick-start your international career. You'll receive leadership training, personal coaching, and network with senior leaders. Through rotational assignments across various locations and business areas, you will develop a broad skill set and prepare for future leadership roles.</p><br><br><p><br>Ready to make a real impact and advance your career?</p><br><br>&nbsp;<br><p><strong>Program Information</strong></p><br><br><ul><li>Duration: Three years</li><li>Rotations: Three unique twelve-month assignments designed to build broad experience in operations management across manufacturing and supply chain functions.</li><li>Potential Assignments: Lean/continuous improvement, quality, project management, manufacturing engineering, supply chain management, operations project management, logistics, or services operations — depending on country and business unit placement.</li><li>International Exposure: Two rotations will take place in different countries across the EMEA region.</li><li>Program Start: The program begins in September 2026.</li></ul><p>Your program journey begins with a Program Management Analyst role based at our Business Service Center in Budapest, a strategic hub supporting the EMEA region.<br>In this role, you will:</p><br><br><ul><li>Learn about program management and apply your learnings across ES EMEA.</li><li>Support strategic projects and contribute to process improvements with internal and external stakeholders.</li><li>Track and deliver initiatives to enable Eaton’s strategic priorities.<br></li></ul><br><p><strong>What will you do</strong><br>Support Project Managers / Program Managers executing strategic projects in manufacturing and functional initiatives to meet longer-term strategic goals of ES EMEA.</p><br><br><ul><li>Support strategic regional projects and programs to meet their goals.</li><li>Track project-level objectives for project team members.</li><li>Communicate within and outside the project team and support communication with Eaton senior leadership.</li><li>Report project status regularly and support project/program managers in project status meetings.</li><li>Prepare for project milestones and track detailed plan execution by team members.</li><li>Acquire project management methodologies, processes, and standards.</li><li>Maintain project governance frameworks through standard meetings and follow-ups.</li><li>Monitor project performance, analyze variances, and initiate corrective actions.</li><li>Facilitate communication and collaboration between project stakeholders.</li><li>Support tracking and reporting on key performance indicators (KPIs) and metrics.</li><li>Contribute to continuous improvement initiatives within the centralized PMO EMEA organization.</li></ul><br> <br><p>Qualifications:</p><br><br><ul><li>Master or Bachelor level in an appropriate science (e.g., Business, Engineering, Supply Chain, Finance).</li><li>Interest in project management skills and tools.</li><li>Effective communication and interpersonal skills.</li><li>Ability to work collaboratively and influence non-executive stakeholders.</li><li>Analytical, problem-solving, and decision-making skills.</li><li>Independent working style.</li><li>Interest in developing business and financial acumen.</li><li>Proactive, action-oriented, and able to persevere through obstacles.</li></ul><br> <br><p>What we offer:</p><br><br><ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.</li><li>Work in a company with commitment to Inclusion &amp; Diversity and Sustainability.</li><li>Comprehensive support throughout the relocation process, both during and after the program, tailored to your rotation.</li><li>Exclusive learning curriculum designed to bolster your leadership skills. During the program, you will attend 20 training sessions focused on developing key skills, such as critical thinking, emotional intelligence, career management and self-presentation.</li><li>Annual Early Talent Conference and other events to expand your network within Eaton by connecting with senior leaders and fellow participants on key topics – from sustainability and diversity to team management and business development.</li><li>Strong, agile, and diverse team locally and globally.</li><li>Hybrid worktime model for balancing your work and life.</li></ul><br><p><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></p><br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Within the CloudOps Department, the Run Management service covers the following missions on its scope:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Management and supervision of Infrastructure Support activities</font></font></li><li><font dir="auto" ><font dir="auto" >Managing the backlog of requests</font></font></li><li><font dir="auto" ><font dir="auto" >Monitoring compliance with the service level agreement (SLA)</font></font></li><li><font dir="auto" ><font dir="auto" >Guarantee of the efficiency of ticket processing assigned</font></font></li><li><font dir="auto" ><font dir="auto" >Analysis and identification of impacts</font></font></li><li><font dir="auto" ><font dir="auto" >Identification of risk-related business processes and expression of supervision needs</font></font></li><li><font dir="auto" ><font dir="auto" >Facilitating a continuous improvement process</font></font></li><li><font dir="auto" ><font dir="auto" >Hot identification of r currents tickets</font></font></li><li><font dir="auto" ><font dir="auto" >Assistance, support, guidance and support for CloudOps teams in using support tools</font></font></li><li><font dir="auto" ><font dir="auto" >listening to user complaints and alerting product lines about encountered anomalies</font></font></li><li><font dir="auto" ><font dir="auto" >Provision of knowledge sheets on services and applications</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></p><p><font dir="auto" ><font dir="auto" >Less than 3 years of experience in Service management / Run management.</font></font></p><p><font dir="auto" ><font dir="auto" >REQUIRED TECHNICAL ENVIRONMENT AND EXPERTISE:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Must Have: Indicator Management</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent oral and written communication skills</font></font></li><li><font dir="auto" ><font dir="auto" >Crisis management, RCA and REX steering</font></font></li></ul><p><font dir="auto" ><font dir="auto" >METHODS, ORGANIZATIONS AND INTERACTIONS:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Communicating clearly and effectively in writing and orally in French for smooth interactions with professionals and teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></li><li><font dir="auto" ><font dir="auto" >Respecting deadlines while maintaining high standards of quality and excellence</font></font></li><li><font dir="auto" ><font dir="auto" >Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></li><li><font dir="auto" ><font dir="auto" >Apply a mindset of continuous improvement to optimize practices and results.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >RF RENCES:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >The following elements will be particularly appreciated in the context of the service:</font></font></li><li><font dir="auto" ><font dir="auto" >ITIL Certification</font></font></li><li><font dir="auto" ><font dir="auto" >English language required</font></font></li><li><font dir="auto" ><font dir="auto" >IT infrastructure knowledge</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br> <p>A path to a better career. A better future.</p><br> <p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br> <p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br> <p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><p><span><strong>Work Location : Meknes</strong></span></p><br> <ul> <li>Report , follow &amp; resolve any issue or risk relevant to inventory control operation</li> <li>Work closely with procurement , operation &amp; engineering to solve issues related to materials flow</li> <li>Perform daily analysis to predict potential inventory problems</li> <li>Ensure inventory accuracy in WIP and warehouse &nbsp;( Cycle Count, Spot count), identify &amp; understand root cause of GAPs , establish action plan for non-recurrences according to LEAP procedures</li> <li>WTW leader : Prepare and coordinate the WTW in plant , according to LEAR procedures &nbsp;</li> <li>Maintain updated and accurate records of inventory,</li> <li>Implement cost reduction principle in all aspects of warehouse and WIP transactions and activities.</li> <li>Ensure periodic statistical information to manager regarding trends as related to inventory levels</li> <li>Successful all audits in Plant ( IATF, FOA, Customers audit…)</li> <li>Always research to improve all inventory operations according to company’s objectives.</li> <li>Create team with safety and efficiency as priorities.</li> </ul><br><br><b>Experience Requirements</b> <br><ul> <li>High education level (Preferably in logistics, Bac +3 or higher )</li> <li>Teamwork ability, field experience especially works in process &amp; material flow</li> <li>Analytical spirit, reactivity &amp; work in cross-functional team</li> <li>Excellent computer skills (Excel, MACRO; …)</li> <li>Statistics Analyze tools.</li> <li>Minimum 6 years experiences in Logistics</li> <li>Good team player</li> <li>Good english communication skills</li> </ul><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Customs Clearance Admin</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Customs Clearance Admin </strong>in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Customs Clearance Admin position </strong></p><br><br> <ul> <li>You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.</li> <li>You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.</li> <li>You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.</li> <li>You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.</li> <li>You will execute the filing of customs entries and perform post-entry activities and transactions.</li> <li>You will update and maintain customer part lists.</li> <li>You will track performance targets and update shipment information and physical status records.</li> <li>You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.</li> <li>You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.</li> <li>You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.</li> <li>You will ensure compliance with established regulations and support the proper application of customs processes and policies.</li> <li>You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.</li> <li>You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.</li> <li>You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.</li> <li>You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <ul><li>Manage the medical coverage scheme for all permanent employees and retirees, by ensuring the administrative follow-up of memberships, reimbursements, and benefits.</li><li>Ensure the proper application of the leave management process and the control of absences in accordance with company policies and procedures.</li><li>Prepare monthly reports related to leave and absences.</li><li>Establish, verify, and ensure the processing, within the required deadlines, of human resources related forms and documents.</li><li>Assist the Occupational Physician in organizing and monitoring Alcohol and Drug (A&amp;D) tests.</li><li>Ensure the monitoring of staff attendance and establish timekeeping and attendance reports.</li></ul> <br> Required profile : <ul><li>Higher education in Human Resources, Social Law, or equivalent.</li><li>At least 2 years of experience in social affairs management.</li><li>Good knowledge of labor law and social protection.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <ul><li>Manage the medical coverage scheme for all permanent employees and retirees, by ensuring the administrative follow-up of memberships, reimbursements, and benefits.</li><li>Ensure the proper application of the leave management process and the control of absences in accordance with company policies and procedures.</li><li>Prepare monthly reports related to leave and absences.</li><li>Establish, verify, and ensure the processing, within the required deadlines, of human resources related forms and documents.</li><li>Assist the Occupational Physician in organizing and monitoring Alcohol and Drug (A&amp;D) tests.</li><li>Ensure the monitoring of staff attendance and establish timekeeping and attendance reports.</li></ul> <br> Required profile : <ul><li>Higher education in Human Resources, Social Law, or equivalent.</li><li>At least 2 years of experience in social affairs management.</li><li>Good knowledge of labor law and social protection.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>As part of the <strong>Engineering Master BOM (EMB)</strong> project, we are looking for a <strong>PMO (Project Management Officer)</strong> to support the steering and coordination of project activities.</p><br><br><br><ul><li>Lead the overall project monitoring (progress, costs, schedule, and risks).</li><li>Maintain the roadmap and integrated schedules.</li><li>Identify, monitor, and escalate risks, issues, and dependencies.</li><li>Prepare and facilitate the various EMB and REPO project meetings and rituals.</li><li>Coordinate project teams and facilitate arbitration.</li><li>Define and apply the project management methods, standards, and processes of the program.</li><li>Support decision-making and activity prioritization.</li><li>Ensure monitoring of resource capacity.</li><li>Contribute to change management, adoption, and deployment activities when necessary.</li></ul> <br> Required profile : <p><strong>Essential technical skills:</strong></p><br><br><ul><li>Project leadership / PMO.</li><li>Planning and milestone management.</li><li>Risk, cost, and deadline management.</li><li>Coordination of multiple stakeholders.</li><li>Facilitation of committees and steering meetings.</li></ul><p><strong>Appreciated technical skills:</strong></p><br><br><ul><li>Knowledge of BOM (Bill of Materials) environments.</li><li>Experience in the automotive sector.</li></ul><p><strong>Soft skills:</strong></p><br><br><ul><li>Excellent organizational skills.</li><li>Leadership and coordination skills.</li><li>Analytical and synthesis skills.</li><li>Good communication skills.</li><li>Ability to propose solutions.</li><li>Ability to work with multidisciplinary teams.</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: C1.</li><li>English: B2.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the IT Department, the main tasks of a Change Management Officer are:<br>- Collect all user feedback (by email or via the GLPI tool) into tracking files for each interface or module ;<br>- Ensure the regular updating, reliability, and traceability of these tracking files ;<br>- Identify users facing difficulties and offer targeted support adapted to their needs ;<br>- Detect recurring misunderstandings and functional blocks to analyze their causes ;<br>- Suggest corrective actions and ways to improve interfaces in line with business needs ;<br>- Write regular summary reports on user feedback, identified malfunctions, and suggested improvements during change periods ;<br>- Collaborate closely with development teams and IT stakeholders to monitor, qualify, and prioritize feedback ;<br>- Ensure that user documentation (user guides, educational materials, and tutorial videos) is available, updated, and distributed after each IT system evolution or change.<br>&nbsp;</p><br><br> <br> Required profile : <p>- Hold a minimum Bac+3 degree in IT ;<br>- Have at least one year of professional experience in a similar role.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS UNIT STATEMENT&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></p><br><p>To support our business strategy and digital transformation, AXA is setting up a new information security practice to ensure a coordinated response to the increasing threat of cybersecurity, enabling consistent decision-making across the organization.</p><br><p>Our vision of information security is to protect our stakeholders by securing our information resources, managing our cyber risks and enabling effective and efficient business strategies that are fully sponsored by executives and supported by all AXA employees.</p><br><p><strong>MISSION&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><br><p>The main mission of the Security Engineer Vulnerability and threat Management is to perform scans and reports using the Qualys Guard tool.</p><br><p>You’ll be responsible of performing and scheduling compliance and vulnerability scans on AXA network activity and infrastructure and generating reports to different teams (such as server admins, network administrators in order to mitigate scanned vulnerabilities).</p><br><p>&nbsp;The role consists also of integrating and managing different assets in the Qualys Guard modules.</p><br><p><strong>Security Management:</strong></p><br><ul><li>Conduct vulnerability scanning and assessment functions related to various clients, environments, technologies, systems and appliances</li><li>Coordinate effectively with representatives of different Business Units and technology specialists</li><li>Integrate and manage assets in Qualys</li><li>Effectively communicate security vulnerabilities and risks to issue owners and assist in remediation efforts</li><li>Govern and enforce cybersecurity policies and vulnerability remediation deadlines</li><li>Develop and maintain executive dashboards and/or regular reports to communicate department-specific cybersecurity risks and threats</li></ul><p><strong><u>Reporting Service: &nbsp;</u></strong></p><br><p>• <strong>Provide a monthly/Weekly analysis of common vulnerabilities and compliance issues </strong></p><br><p><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • </strong><strong>Produce a periodic dashboard demonstrating remediation progress and cases’ status</strong></p><br><p><strong>QUALIFICATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><br><p><strong>Education </strong></p><br><ul><li>Minimum Bac+5 in Networks and Security.</li></ul><p><strong>Certification</strong></p><br><ul><li>An information Security Certification is&nbsp;<strong>highly</strong> desired (CCNA R&amp;S, CCNA Security, NSE4, PCCSA, MCSA, CEHv9/v10…or/and equivalent)</li></ul><p><strong>Work Ethics</strong></p><br><ul><li>Due to the sensitive nature of the task, the role holder must have a demonstrated high level of&nbsp;<strong>work ethics</strong>, <strong>secrecy and discretion</strong>. A background check will be performed.</li></ul><p><strong>Overall work experience in the field:</strong></p><br><ul><li>Global technical vision of the main security tools / environments:</li></ul><p>PKI, SIEM, SOC, authentication, IPSEC, AD security, operating system security, Windows account security</p><br><ul><li>Experience managing data security programs like Password Vaulting, Privileged Access Management (Cyber Ark)</li><li>Experience with Identity Management concepts and processes including authorization, authentication, segregation of duties</li><li>Knowledge of best practices around data security</li><li>Experience using an ITSM tool such as <strong>ServiceNow</strong></li><li>Strong fundamentals in networking protocols and troubleshooting</li><li>Knowledge of hacking techniques, cyber threats and security trends</li><li>At least 2 years’ experience in the cybersecurity industry &nbsp;</li></ul><p><strong>SKILLS &amp; ABILITIES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><br><ul><li>Experience with vulnerability management tools (e.g. Kenna, Nexpose, Tenable, Qualys, etc.)</li><li>Hands-on experience with <strong>Qualys</strong>, a certification is a plus</li><li>Work on maturing vulnerability management &amp; Compliance program services and processes</li><li>Develop and improve KPIs, metrics, and trend analysis for vulnerability management functions</li><li>Take part of the implementation and operational best practices while taking ownership of tasks and/or project workstreams</li><li><strong>PowerShell </strong>and<strong> Python </strong>scripting skills</li><li>Coding skills, such as HTML, CSS, Power Query and other languages</li><li>Analytical thinking, time management and coordination skills</li><li>Fluent English (<strong>Very important</strong>)</li></ul> </div>