وظائف علاقات عامة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>OPPO</strong> is characterized by a <strong>strong collaboration-driven culture</strong>, where trust, close leadership and quality human relationships are at the core of the organization. The company fosters a collaborative environment that values collective engagement, talent development and employee accountability. This people-centered culture is strengthened by a <strong>strong innovation mindset</strong>, encouraging agility, creativity and openness to new ideas. Performance and organizational structure further support this balance, contributing to results and operational efficiency. </p><br><br> <br> Job : <p><strong>OPPO</strong> is recruiting a PR Supervisor (M/F)</p><br><br><p>As part of its development in Morocco, OPPO is recruiting a PR Supervisor to strengthen brand visibility, develop media relations, and coordinate high-impact communications in a highly competitive market.</p><br><br><p><u><strong>Main responsibilities:</strong></u></p><br><br><ul><li>Maintain and foster relationships with Moroccan media (tech, business, lifestyle).</li><li>Coordinate with PR agencies to plan and execute media actions.</li><li>Write and adapt press releases, media kits, and communication materials.</li><li>Ensure media coverage of product launches, marketing campaigns, and brand events.</li><li>Ensure brand message consistency across all communication channels.</li><li>Monitor brand reputation and contribute to crisis communication management.</li><li>Track the performance of PR actions and prepare regular reports.</li><li>Supervise and support junior staff and/or service providers involved in PR actions.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's or Master's degree (3-5 years) in communication, public relations, marketing, or equivalent field.</li><li>2 to 5 years of experience in public relations or communication.</li><li>Experience in the tech, telecom, or consumer electronics sectors is a plus.</li><li>Previous experience in a PR agency is an asset.</li><li>Strong writing skills, sense of storytelling, and communication abilities.</li><li>Good organizational skills, attention to detail, and project management abilities.</li><li>Mandatory proficiency in French and English.</li></ul> <br><br> </div>

<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p><strong>Strategic Partnerships</strong></p><p>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p><strong>Commercial Public Relations</strong></p><p>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p><strong>Corporate Public Relations</strong></p><p>Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p><strong>Community Engagement</strong></p><p>Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p><strong>Service Office Collaboration</strong></p><p>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Relations Agent</span></span></span>&nbsp;<br><span><span>(<span>20276</span></span></span>)</p><br> <p><span>Au Mazagan, nous personnalisons chaque aspect du séjour de nos invités pour les ravir et leur faire vivre l'attrait de la magie marocaine. Mazagan Beach &amp; Golf Resort est une destination magique, un lieu où la grandeur se joint à la générosité, avec un éventail étonnant d'activités et de divertissements pour toute la famille sur les côtes de l'Atlantique.</span></p><br> <span>Dans le cadre du renforcement de nos équipes, nous recrutons un <strong>Chargé Clientèle </strong>Casino (H/F).</span><br> <p><span><strong>Missions :</strong></span></p><br> <ul> <li><span>Accueillir et orienter les clients du Casino.</span></li> <li><span>Répondre aux demandes et assurer leur satisfaction.</span></li> <li><span>Traiter les réclamations et assurer leur suivi.</span></li> <li><span>Coordonner avec les différents services pour garantir une expérience client de qualité.</span></li> </ul> <p><span><strong>Profil :</strong></span></p><br> <ul> <li> <span>Une première expérience dans la relation client ou l’hôtellerie.</span><br> </li> <li><span>Excellent sens du service et de la communication.</span></li> <li><span>Bonne maîtrise du français et de l’anglais.</span></li> <li><span>Présentation soignée et aisance relationnelle.</span></li> </ul> <p><span>Rejoignez une équipe authentique, créative, chaleureuse et professionnelle. Nous croyons au bonheur de nos invités, au-delà de tout ce qu'ils ont pu imaginer. Nous les épatons à chaque instant et créons des souvenirs qui dureront toute une vie. Vous serez au cœur de cette vision, qui consiste à innover en permanence pour offrir des expériences exceptionnelles et des souvenirs éternels. </span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><ul><li>Veiller à la préparation des arrivées quotidiennes les clients&nbsp;en termes de contrôle d'attribution des chambres, d'équipements et de demandes spéciales des invités ainsi que la mise en place des accueils en chambre, et propreté</li><li>Interagir de manière positive avec les différents services de l’hôtel afin de garantir un accueil exceptionnel, et pour préciser les besoins de ses clients</li><li>Accueillir et accompagner en chambre les clients.</li><li>Collecter les informations relatives aux clients dans le but d’améliorer les futurs séjours</li><li>Établir un relationnel de qualité&nbsp;avec le client, dès l'accueil et tout au long de son séjour, afin de le fidéliser</li><li>Fournir un service amical et courtois aux clients et répondre rapidement à toutes les demandes</li><li>Etre présent/e sur l’ensemble des points de vente de l'hôtel afin d’interagir avec les clients, en ayant un comportement et une tenue irréprochable</li><li>Personnaliser les séjours des clients&nbsp;: préférences clients, anniversaires…</li><li>Prendre l'initiative d'ajouter une expérience personnalisée et chercher des opportunités afin de créer des surprises et moments mémorables</li><li>Prendre en charge les réclamations, en veillant&nbsp;à&nbsp;apporter des solutions dans les meilleurs délais et assurer la liaison avec le service concerné</li><li>Toutes autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Guest Relations, Réception ou Service Client.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise d'Opera (un atout).</li><li>Bonnes capacités de communication, d'organisation et de gestion du stress.</li><li>Esprit d'équipe, sens du détail et orientation client.</li><li>Maîtrise obligatoire du français et&nbsp;de l'anglais.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a Client Relations Manager for one of our clients with proven experience in<br>call centers, having held positions as Manager, Supervisor, or Team Leader.<br>The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs.<br>He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions<br>to improve service quality and customer satisfaction.<br>The position also involves managing and supervising teams, daily operational monitoring,<br>handling customer complaints, and implementing procedures<br>to ensure efficient and professional handling of requests.<br>The candidate will also need to master recruitment, training,<br>team support, and skills development, in order to guarantee a level of<br>performance in line with the set objectives.&nbsp;</p><br><br> <br> Required profile : <p>Profile sought<br>• Proven experience in a call center or client relations, with significant managerial experience.<br>• Previous experience as a Manager, Supervisor, or Team Leader.<br>• Strong focus on figures, results, and performance.<br>• Good command of KPI tracking and dashboards.<br>• Ability to manage, supervise, train, and motivate a team.<br>• Experience in handling and following up on customer complaints.<br>• Proficiency in team recruitment, training, and support.<br>• Immediate availability<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio.</p><br><br><p>You will need to propose and sell the full range of products and services to clients at all times.</p><br><br><p>Your commercial actions will be carefully planned and managed according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of prior experience in a similar role.</p><br><br><p>Your strong commercial sense, excellent writing skills, ability to listen and argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and teamwork skills will also be necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br><strong>Required Skills and Experience</strong><br><p><span>Perfect command of French and English (spoken and written).</span></p><br><br><p><span>Experience in a call center, customer service, or sales (beginners accepted if they have a proven sales aptitude).</span></p><br><br><p><span>Excellent active listening and persuasion skills.</span></p><br><br><p><span>Computer literacy and speed of execution.</span></p><br><br><p><span>Team spirit, enjoyment of challenges, and results-oriented.</span></p><br><br><strong>Benefits</strong><br><p><span>Permanent contract upon integration.</span></p><br><br><p><span>Paid initial training starting June 8 + sales coaching.</span></p><br><br><p><span>CNSS (Moroccan Social Security) + free private health coverage.</span></p><br><br><p><span>Round-trip transportation provided.</span></p><br><br><p><span>Attractive performance bonuses.</span></p><br><br><p><span>Career advancement opportunities in a modern and dynamic international environment.</span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <p>As a Customer Relations Advisor, your main role is to handle customer requests for car brands by phone, both making and receiving calls.</p><br><br> <br> Required profile : <p>- Associate's or Bachelor's degree with very good communication skills and fluent French.</p><br><br><p>- Good listening skills, commitment, and problem-solving abilities.</p><br><br><p>- Previous successful experience in a call center would be a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.</p><br><br><p>You will need to continuously offer and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial education (Bac+5 level) from a Business School or University, you have a minimum of 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, your writing skills, your ability to listen, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p>Provide physical and telephone reception for visitors, clients, and employees.<br>Guide visitors and manage access to the premises.<br>Manage the telephone switchboard and handle mail and packages.<br>Ensure management of meeting rooms and reservations.<br>Maintain the good condition of common areas and the reception area.<br>Oversee needs for office supplies and consumables.<br>Follow up with external service providers (cleaning, security, maintenance, catering, etc.).<br>Participate in the management of office equipment and materials.<br>Track internal requests related to general services.<br>Oversee technical interventions and maintenance operations.</p><br><br> <br> <br> Required profile : <p>Bac+2 (2-year higher education degree) in management, administration, or secretarial studies.<br>A first experience of 1 to 3 years in a similar role is mandatory.</p><br><br><p>Neat appearance and excellent reception skills.<br>Good interpersonal skills and service-oriented attitude.<br>Organization, rigor, and ability to manage multiple tasks simultaneously.<br>Good oral and written communication skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p> To provide physical and telephone reception for visitors, clients, and employees<br> To direct visitors and manage access to the premises<br> To manage the telephone switchboard and handle mail and packages<br> To ensure the management of meeting rooms and reservations<br> To maintain the common areas and reception area<br> To oversee the need for office supplies and consumables<br> To follow up with external service providers (cleaning, security, maintenance, catering, etc.)<br> To participate in the management of office equipment and supplies<br> To follow up on internal requests related to general services<br> To ensure the follow-up of technical interventions and maintenance operations</p><br><br> <br> Required profile : <p> Associate's degree (Bac+2) in management, administration, or secretarial studies<br> A first experience of 1 to 3 years in a similar role is mandatory</p><br><br> <p> Neat appearance and excellent reception skills<br> Good interpersonal skills and service-oriented attitude<br> Organization, rigor, and ability to manage multiple tasks simultaneously<br> Good oral and written communication skills</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Relevant du Manager des résidences, les responsabilités et les fonctions essentielles du poste comprennent :</p><br><ul><li>Répondre aux besoins et aux demandes des propriétaires/résidents selon les instructions.</li><li>Offrir un accueil chaleureux, sincère et personnalisé à tous les résidents.</li><li>Entamer des conversations personnalisées avec les résidents pour identifier leurs préférences personnelles à enregistrer dans leurs profils (via software).</li><li>Être proactif et anticiper toutes les exigences des résidents pour garantir une expérience à la hauteur de leurs espérances.</li><li>Récolter les retours sur expériences, et sur les suggestions d’activités afin de mieux satisfaire leurs attentes.</li><li>Tenir un registre quotidien (via software) de toutes les demandes, réservations et confirmations pour les résidents.</li><li>Avoir une connaissance de tous les résidents actuels, en arrivée et en départ.</li><li>Enregistrer et renseigner les procédures de suivi pour les demandes d’intervention au niveau des résidences.</li><li>Sous la supervision de la direction, assister à la coordination de tous les services visant à promouvoir l'entretien et la préservation des propriétaires et de leurs biens.</li><li>Gestion de tous les services liés à l'entretien des appartements, aux installations, aux services publics, à l'organisation scolaire, y compris d’autres demandes.</li><li>Développer des relations et des communications avec les points de vente de l'hôtel afin de fournir aux résidents les services rattachés à l’hôtel.</li><li>Maintenir une connaissance à jour de tous les détails des points de vente de l'hôtel tels qu'ils concernent les résidents (par exemple, les heures d'ouverture du spa, les prix des menus fixes, etc.) pour fournir rapidement des réponses aux questions pertinentes des résidents.</li><li>Avoir une connaissance approfondie des itinéraires, des temps de trajet, des coûts et des différents modes de transport.</li><li>Communiquer les nouveaux restaurants, points de vente, événements...</li><li>Conserver des archives détaillées de toutes les livraisons entrantes et sortantes.</li><li>Faciliter le traitement des documents de fax résidentiels et d'autres demandes administratives.</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Réception, Guest Relations ou hôtellerie de luxe.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise du français, de l'anglais et de l'arabe est obligatoire.</li><li>Bonnes capacités de communication, d'organisation et de gestion des priorités.</li><li>Maîtrise de Microsoft Office 365.</li><li>Disponibilité pour des horaires flexibles (week-ends, jours fériés et night shifts).</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability. </p><br><br> <br> Job : <p>Reporting directly to the Administrative and Financial Director (AFD) and functionally to the General Manager's Assistant of PREVAS, we are recruiting a General Services Officer.</p><br><br><p>This position's mission is to ensure the operational management of the firm's general services, guarantee the availability of resources necessary for the smooth running of activities, and contribute to the quality of the work environment as well as the efficiency of support services.</p><br><br><p>Your responsibilities:</p><br><br><p>- Processing purchase requests from the firm's various departments.<br>- Consulting with suppliers and service providers, issuing purchase orders, and monitoring and controlling deliveries.<br>- Coordinating internal deliveries and managing stock.<br>- Selecting, evaluating, and re-evaluating external suppliers and service providers.<br>- Managing and coordinating the firm's various fleets (telephony, automotive, etc.).<br>- Monitoring the performance of external suppliers and service providers.<br>- Daily management of services, technical interventions, and premises maintenance.<br>- Preparing offices and providing office supplies, consumables, and IT equipment.<br>- Administrative and operational monitoring of service contracts.<br>- Constant monitoring of the condition of premises, equipment, and facilities, as well as follow-up on necessary corrective actions.<br>- Preparing reports related to General Services and monitoring performance indicators (KPIs).</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Bachelor's to Master's degree (Bac+3 to Bac+5) in Management, Administration, Purchasing, Logistics, or equivalent.<br>- Significant experience of 2 to 5 years in a similar role in general services, purchasing, or logistics management.<br>- Good knowledge of general services, supplier management, and contract monitoring.<br>- Proficiency in office software (Pack Office).<br>- Excellent organizational, planning, and priority management skills.<br>- Attention to detail, responsiveness, and autonomy in managing tasks.<br>- Good negotiation and coordination skills with service providers.<br>- Proficiency in French, both written and spoken.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- An essential role within a growing firm.<br>- A dynamic, structured, and collaborative work environment.<br>- Competitive salary with an annual bonus.<br>- Continuous training program and internal career development opportunities.<br>- Attractive social benefits: CNSS, CIMR, and Health Insurance.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>- Management of meeting rooms (availability, dossier binding, document preparation)<br>- Ordering and managing consumables (stationery, coffee, meal trays for meetings/committees)<br>- Printing, photocopying, binding, and finishing documents for teams<br>- Stock management and relations with suppliers/service providers (errands, couriers, maintenance)<br>- Logistics support during internal events (room setup, equipment)<br>- Tracking intervention requests (technical, maintenance, premises security)<br>- Receiving and distributing internal/external mail<br>- Occasionally, supporting reception teams in case of absence<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>- Minimum Bac+2 (Associate's degree) in any business discipline<br>- 3 years of professional experience, ideally in executive assistant roles<br>- Fluent French strongly desired<br>- Organized, Autonomous, and Versatile<br>- Good Interpersonal skills, Punctual/Regular attendance, and Serious/Reliable<br>- Ability to handle repetitive tasks with rigor and discretion</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>General Services Manager (M/F)<br>We are recruiting for a highly renowned group a General Services Manager (M/F) to manage and optimize the company's general services and infrastructure.<br>Main tasks:<br>• Supervise all general services: maintenance, security, concierge, vehicle fleet, supplies, and equipment.<br>• Ensure the management and maintenance of buildings and facilities.<br>• Manage external service providers and monitor maintenance contracts.<br>• Ensure the proper functioning of equipment and the compliance of facilities.<br>• Optimize costs related to general services and propose improvement actions.<br>• Guarantee compliance with hygiene, safety, and environmental standards.<br>• Monitor purchases and supplies related to general services.<br>• Participate in the arrangement of workspaces and internal logistics management.<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree to Master's degree (Bac+3 to Bac+5) in management, logistics, maintenance, or equivalent.<br>• Proven experience in a similar role.<br>• Good command of managing service providers and general services.<br>• Organized, rigorous, and responsive.<br>• Excellent coordination and priority management skills.<br>• Proficient in office software.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Moyens generaux - Management moyens generaux</p><br><br><p>Ingénieur Maintenance des Moyens Généraux F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au cœur du département MI-MG-SSE de Safran Aircraft Engine Services Casablanca (SAESC), vous occupez une fonction stratégique de pilote opérationnel. Vous êtes le garant ultime de la performance, de la fiabilité et de la pérennité des infrastructures de l'usine.<br>Votre mission consiste à maximiser la disponibilité opérationnelle des installations (Facilities). Véritable pivot de la continuité de service, vous assurez une gestion rigoureuse des interfaces techniques et contractuelles avec l'ensemble des sous-traitants. Vous placez impérativement la sécurité des intervenants et la protection de l'environnement comme socles de chaque action entreprise.<br>• Techniciens Moyens Généraux.<br>• Personnel prestataire et des sous-traitants <br>Missions :<br>• Définir et déployer la politique de maintenance (préventive, corrective et prédictive) pour maximiser la performance des infrastructures de l'usine.<br>• Superviser l'exécution terrain des pestations : Garantir la qualité des interventions et le respect des délais.<br>• Gestion des investissements : Contribuer activement au choix et à l'intégration des nouvelles infrastructures<br>• Monitoring de l'activité : Suivre les indicateurs de performance et assurer les reporting <br>• Analyser les défaillances, proposer des plans d'amélioration et piloter les rituels QRQC Maintenance Moyens Généraux<br>• Piloter l'outil de gestion de maintenance assistée par ordinateur pour structurer le planning et l'historique des interventions.<br>• Animer, former et évaluer votre équipe pour accompagner la montée en puissance technique de l'entité.<br>• Piloter le budget, gérer le stock de pièces de rechange et coordonner les relations avec les constructeurs et sous-traitants.<br>• Veiller au respect strict des normes de Santé, Sécurité et Environnement au sein de votre périmètre.</p><br><br><p>• Minimum 3 ans en management opérationnel d'équipes de maintenance, idéalement dans un environnement industriel exigeant (Aéronautique, Automobile, Énergie).<br>• Solides connaissances en <br> Génie Électrique : Maîtrise approfondie des réseaux de Distribution Haute Tension (HTA/HTB) et Basse Tension (BT). Supervision des architectures TGBT, des onduleurs et de la continuité de service via les groupes électrogènes.<br> Génie Climatique (CVC / HVAC) : Pilotage des systèmes de traitement d'air, groupes froids et régulation thermique pour garantir les conditions environnementales strictes des ateliers de production.<br> Fluides &amp; Air Comprimé : Gestion de la production et de la distribution d'air comprimé industriel, des réseaux d'eau (potable, industrielle) et des systèmes de pompage.<br> Systèmes de Sécurité Incendie (SSI) : Expertise opérationnelle sur les réseaux Sprinkler (postes de contrôle), les systèmes d'extinction automatique (gaz/mousse) et le maintien en conformité des centrales incendie.<br>• Capacité à fédérer, à décider dans l'urgence et à porter une vision orientée "Client Interne".<br>• Excellente capacité d'analyse, réactivité face aux aléas et aisance relationnelle à tous les niveaux hiérarchiques.<br>• Maîtrise impérative du Français et de l'Anglais </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you enjoy convincing, taking on challenges, and building trusting relationships with your patients?</p><br><br><p><br>Are you looking for a position where commercial performance and human impact go hand in hand?</p><br><br><p><br>Join a leading network of hearing correction centers in Morocco, driven by strong values: Listening, Empathy, Commitment, and Enthusiasm.</p><br><br><p><br>As part of our growth, we are recruiting Sales Technicians with a strong results-orientation and excellent interpersonal skills.</p><br><br><p><br><strong>Your missions</strong><br>• Welcome and support patients throughout their hearing journey<br>• Identify their needs and propose suitable solutions<br>• Develop the commercial activity of the center<br>• Achieve your performance goals<br>• Build lasting relationships with your clients</p><br><br> <br> <br> Required profile : <strong>Profile sought</strong><br>• Master's degree (commerce, management, science, or equivalent)<br>• Minimum 2 years of successful sales experience<br>• Strong results-driven mindset and love for challenges<br>• Excellent interpersonal skills and persuasion ability<br>• Dynamism, enthusiasm, and initiative<br>• Comfortable with consultative selling<br><strong>What we offer</strong><br>• Comprehensive training in hearing health<br>• Dynamic and stimulating environment<br>• Attractive remuneration (fixed + motivating variable)<br>• Opportunities for rapid advancement<br>• Profession with a strong human impact<br>Are you results-oriented, seeking challenges, and focused on customer relations?<br>Do you want to grow in an environment where performance is recognized?<br>Join a leading network and give meaning to your ambition.<br>Website: www.auditec.ma<br>Job Location: Settat&nbsp;<br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>MAIN MISSION:&nbsp;</strong></u></p><br><br><p><br>As our activities grow, the person in this role will provide operational support within the General Services department. They will manage the administrative tasks for temporary workers, follow up on payroll in coordination with temp agencies, and handle various administrative tasks.</p><br><br><p>They will ensure that all internal departments have the necessary resources for smooth operation, while guaranteeing compliance with administrative procedures and cost control.</p><br><br><p><u><strong>MAIN TASKS &amp; RESPONSIBILITIES:&nbsp;</strong></u></p><br><br><p><u><strong>1. Management of temporary workers and payroll follow-up</strong></u><br>Manage the administrative follow-up of temporary workers.<br>Centralize and send variable payroll information to temp agencies.<br>Check timesheets and invoices from service providers.<br>Manage contracts, renewals, and end of assignments.<br>Act as the main point of contact for temp agencies on administrative and payroll matters.<br>Participate in resolving discrepancies and issues related to temporary worker payroll.</p><br><br><p><br><u><strong>2. Back Office Support</strong></u><br>Manage the administrative files of personnel.<br>Update databases and dashboards.<br>Prepare, file, and archive administrative documents.<br>Track absences, leaves, and personnel movements.<br>Participate in the physical archiving of documents.<br>Contribute to the preparation of reports.</p><br><br><p><br><u><strong>3. Support for General Services</strong></u><br>Provide administrative support for the activities of the General Services department.<br>Participate in the follow-up of services and supplier relations.<br>Contribute to order management and the tracking of administrative needs.<br>Process and follow up on certain internal requests in coordination with the relevant departments.</p><br><br> <br> Required profile : <p><u><strong>Education</strong></u><br>Associate's or Bachelor's degree (Bac+2 to Bac+3) in Management, Human Resources, Administration, or equivalent.</p><br><br><p><u><strong>Experience</strong></u><br>1 to 2 years of previous experience in an administrative, payroll, or administrative support role is desired.<br>Experience in managing temporary workers is a plus.</p><br><br><p><u><strong>Skills</strong></u></p><br><br><p>Proficiency in office software.<br>Good knowledge of administrative processes.<br>Proficiency in administrative follow-up of temporary worker payroll.<br>Accuracy in handling administrative data.</p><br><br><p><br><u><strong>Personal Qualities</strong></u></p><br><br><p>Organizational skills.<br>Rigor and reliability.<br>Team spirit and good interpersonal skills.<br>Responsiveness and service-oriented.<br>Ability to work in a dynamic environment.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Our call center is recruiting future talents to strengthen its excellence center in Loyalty &amp; Retention! Come use your persuasive skills for a high-end and exciting French-speaking project, where you will be the guarantor of a second chance for our clients.- Handle requests from French-speaking clients who wish to cancel their contract, practice active listening to identify the real reasons for their departure and ease tensions.- Design and promote tailor-made offers or backup solutions to re-engage clients and secure their loyalty.- Accurately record commercial agreements in the system and follow up on client files until final validation.- Achieve retention goals while ensuring an impeccable level of communication in line with the project's quality standards. <br> Required profile : You have a perfect command of spoken French (level C1/C2 required) with fluent speech, impeccable grammar, and natural verbal leadership.With a keen sense of negotiation and commercial psychology, you know how to handle complex objections and the word "No" motivates you.You demonstrate excellent active listening, great empathy, and unwavering resilience in difficult customer situations.You are results-oriented, independent, dynamic, and possess excellent stress and priority management skills.A successful first experience in retention, loyalty, or telesales is a major asset for this position. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <p>As part of the development of our continuing education activities and the strengthening of our relationships with companies, we are recruiting <strong>a Head of Development, Continuing Education and Business Relations</strong> - <strong>Casa Campus</strong></p><br><br><p>Main missions:</p><br><br><p><strong>1. Commercial Development and Activity Development (Priority Mission)</strong></p><br><br><ul><li>Develop continuing education activities to achieve revenue, participant recruitment, and program growth objectives.</li><li>Define, implement, and manage commercial and marketing actions (BtoB &amp; BtoC) in coordination with the relevant teams.</li><li>Ensure multi-channel commercial prospecting (phone, email, events, professional networks, partnerships, etc.) and develop a portfolio of prospects and companies.</li><li>Manage the entire commercial cycle: lead qualification, follow-ups, appointments, negotiation, conversion, contracting, registrations, invoicing, and payment tracking.</li><li>Ensure commercial follow-ups and debt collection in collaboration with the relevant departments.</li><li>Develop and retain relationships with partner companies, identify new opportunities, and contribute to the development of new programs.</li><li>Manage commercial dashboards, monitor KPIs (leads, conversion rates, revenue, participants, payments, satisfaction, etc.), and implement necessary corrective actions.</li><li>Conduct market research to adapt the offering and strengthen the positioning of Continuing Education.</li></ul><p><strong>2. Management of Continuing Education Programs</strong></p><br><br><ul><li>Ensure the pedagogical and administrative coordination of programs, from registration to graduation.</li><li>Plan training sessions, coordinate instructors, and ensure the smooth running of classes.</li><li>Supervise exams, defenses, grades, certifications, and graduation processes.</li><li>Ensure the quality of the participant experience and monitor the careers of graduates.</li></ul><p><strong>3. Quality, Accreditations, and Continuous Improvement</strong></p><br><br><ul><li>Supervise syllabus management and ensure program compliance with academic standards.</li><li>Participate in accreditation processes (AACSB, EQUIS, AMBA) and continuous improvement initiatives.</li><li>Implement and monitor dashboards as well as academic, commercial, and operational performance indicators.</li></ul><p><strong>4. Business Relations, Events, and Institutional Coordination</strong></p><br><br><ul><li>Develop relationships with companies, partners, and Alumni to strengthen the Executive ecosystem.</li><li>Organize events, conferences, ceremonies, and Study Trips, and support participants during international mobility.</li><li>Ensure coordination with the Rabat campus, participate in institutional meetings, and ensure alignment with the Rabat Business School strategy.</li></ul> <br> <br> Required profile : <p><strong>Behavioral Skills</strong></p><br><br><ul><li>Strong results orientation with the ability to achieve revenue and recruitment targets</li><li>Excellent interpersonal skills, service-oriented, independent, and rigorous in carrying out tasks</li><li>Good coordination, organization, and project management skills</li></ul><p><br><strong>Operational Skills</strong></p><br><br><ul><li>Excellent skills in prospecting, negotiation, sales management, and partnership development</li><li>Proficiency in office tools, CRM, and information systems</li><li>Proficiency in French and English, both written and spoken</li></ul><p><strong>Profile</strong></p><br><br><p>Master's degree (Bac+5) in Management, Commerce, Marketing, Business Administration, or equivalent field<br>Proven experience in business development, client relations, and/or continuing education</p><br><br> <br><br> </div>