Operation Manager Jobs in Morocco
2411 Jobs Found
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Job : <p>Reporting to management, you will be the link between marketing, sales, and the field. Your role is to deploy and manage Trade Marketing plans in the field, monitor the performance of distribution networks, and contribute to the growth of sales and brand visibility.</p><br><br><p><strong>Your tasks:</strong></p><br><br><ul><li>Commercial deployment: implement the activation plan and growth plans by channel and by region, in coordination with the sales teams.</li><li>Secondary sales monitoring: monitor the performance of depots, distributors, and wholesalers, analyze product rotations, and propose actions to improve product sales.</li><li>Promotional plan: participate in the creation of promotional operations, ensure their deployment and monitoring (volumes, performance, post-operation reviews).</li><li>Merchandising & field execution: apply merchandising standards, deploy point-of-sale visibility tools, and ensure quality of execution.</li><li>Channel development: support sales development in the traditional channel (wholesalers, retailers) and assist regional partners.</li><li>Launches: participate in the deployment of new products (distribution, visibility, follow-up).</li><li>Sales force support: develop sales support tools and assist the teams in the field.</li><li>Reporting: update performance tracking dashboards and report field trends.</li></ul> <br> Required profile : <ul><li>Education: Bachelor's degree / Master's degree in Commerce, Marketing, or Management.</li><li>Experience: 2 to 4 years in Trade Marketing, operational marketing, or business development, ideally in FMCG distribution.</li><li>Good knowledge of traditional and modern sales channels.</li><li>Field-oriented, rigorous, analytical mind, and good interpersonal skills.</li><li>Regional mobility appreciated.</li></ul> <br><br> </div>
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Job : <p>We are looking for an "HR Manager" profile with a "Master's degree (Bac+5)" in human resource management:</p><br><br><p>Main mission: To ensure the control of administrative and HR activities of distributors as well as the internal administrative management of the SPCR, ensuring compliance with practices, file tracking, and the smooth operation of support activities.</p><br><br><p>Main responsibilities:</p><br><br><ul><li>Ensure the control of compliance of distributors' administrative and HR practices with legal, regulatory, statutory, and contractual requirements.</li><li>Monitor and analyze the administrative and HR activities of distributors through reports, indicators, and audits, and make necessary recommendations.</li><li>Ensure the correct application of staff statutes, social agreements, and HR procedures, as well as the compliance of human resource management decisions.</li><li>Ensure the follow-up of training programs and related agreements,</li><li>Ensure the administrative follow-up of SPCR staff files.</li><li>Supervise outsourced services, orders, audits, studies, and missions by ensuring coordination with stakeholders.</li><li>Produce and consolidate reports, dashboards, summaries, and deliverables for management and stakeholders.</li><li>Organize and monitor internal administrative activities for staff (leave, travel, planning, and administrative follow-up).</li><li>Contribute to the continuous improvement of administrative and HR processes and ensure compliance with quality, performance, and deadline requirements.</li><li>Support management in preparing reports, memos, presentations, and strategic documents.</li></ul><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><ul><li>State diploma of Master's degree (Bac +5) or equivalent in human resource management;</li><li>Experience of 2 to 5 years in the field.</li><li>Good understanding of the statutory, social, and organizational rules applicable to delegated management contracts and the obligations set by law 83-21;</li><li>Good command of current Moroccan labor regulations;</li><li>Mastery of advanced Excel, HR ERP.</li></ul><p>Desired personality traits:</p><br><br><ul><li>Communication skills (oral and written);</li><li>Interpersonal skills, team spirit, analytical skills;</li><li>Punctuality, diligence, and availability;</li><li>Rigor, organization, planning, and autonomy;</li><li>Discretion / confidentiality;</li><li>Respect for procedures and rules.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Spa Manager is responsible for the day-to-day management of the spa, supervising the teams, ensuring an excellent guest experience, and achieving financial targets. They embody Fairmont's service standards and strive to create a serene, luxurious, and wellness-focused environment for guests.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Responsibilities</font></font></p><p><font dir="auto" ><font dir="auto" >1. Operations Management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise all Spa operations (treatments, reception, changing rooms, wellness areas).</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the proper functioning of the facilities and to guarantee a clean, safe and harmonious environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with protocols, quality standards and hygiene norms.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >2. Leadership & Management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Recruit, supervise, motivate and train the teams (therapists, spa receptionists, scrubbers, coaches).</font></font></li><li><font dir="auto" ><font dir="auto" >To define schedules, performance objectives and to evaluate skills.</font></font></li><li><font dir="auto" ><font dir="auto" >To foster a positive, collaborative and respectful work environment.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >3. Customer Experience</font></font></p><ul><li><font dir="auto" ><font dir="auto" >To guarantee impeccable, personalized service quality in accordance with Fairmont standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Manage complaints diplomatically and offer customer satisfaction-oriented solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement exceptional customer journeys in synergy with other departments (hotels, accommodation, catering).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >4. Strategy & Performance</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Define and monitor the profitability, revenue and cost objectives of the Spa.</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the key indicators (cabin occupancy rate, revenue per treatment, customer satisfaction).</font></font></li><li><font dir="auto" ><font dir="auto" >To develop attractive commercial offers and strategic partnerships.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >5. Development of the Supply</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Ensure the Spa menu is updated in line with wellness trends.</font></font></li><li><font dir="auto" ><font dir="auto" >Launching new treatments, products or rituals in collaboration with partner brands.</font></font></li><li><font dir="auto" ><font dir="auto" >Working in conjunction with marketing to promote the Spa to internal and external clients</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education & Experience</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Diploma in hotel management, aesthetics, wellness or similar fields.</font></font></li><li><font dir="auto" ><font dir="auto" >Significant experience (minimum 5 years) in managing a luxury spa.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a high-end hotel environment is highly valued.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Technical Skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of high-end service standards (Forbes, LQA).</font></font></li><li><font dir="auto" ><font dir="auto" >Good skills in financial management, KPI analysis and sales.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of spa booking software (SpaSoft, Book4Time).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Skills & Qualities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Natural leadership, a sense of listening and setting a good example.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong customer focus and attention to detail.</font></font></li><li><font dir="auto" ><font dir="auto" >Creativity, innovation and a passion for well-being.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent presentation, interpersonal skills and diplomacy.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements. Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>school education or equivalent experience. Experience in a luxury brands is a plus French, English and Arabic are mandatory</p><p></p></section>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Outsourcing Manager is the single point of contact for the internal project development teams, QA, business operations and the external service provider. Maintains the overview and strategically plans global outsourcing activities to meet pipeline needs and given development timelines and budget.<br>Continuously challenge existing processes together with internal and external interfaces to increase effectivity. Demonstrate mastery of organizational, documentation and communication skills.</p><br><p>Responsibilities</p><br><ul><li>Manage and lead interaction with Service Providers and represent AbbVie’s interest by supporting externalized early discovery pre clinical projects.</li><li>Strategically coordinate analytical development work packages that are outsourced to external and internal service providers within the given project timeline in close collaboration with the internal project team.</li><li>Maintain service provider monitoring and pro-actively drive identification, and qualification of new external partners.</li><li>Prioritize activities and work with different areas towards standardized, compliant, and effective outsourcing processes.</li><li>Collaborate in a global team with internal and external interfaces.</li><li>May negotiate the scientific aspects of agreements and actively participates in their review and approval.</li><li>Contribute to the planning and adherence of project budget in partnership with business area managers and finance. </li><li>Develop and execute external sourcing strategies aligned to Genetic medicine priorities. </li><li>May mentor a team of one or more colleagues and guide those individuals.</li></ul><br>Qualifications<br><br><ul><li>BS or equivalent education with typically 10 or more years of experience or MS or equivalent education with typically 8 or more years of experience preferably in a GMP-regulated environment.</li><li>This position requires an individual who is self-motivated, self-reliant, hard-working, detail-oriented, and able to work in a fast-paced global team environment with demonstrated problem solving skills.</li><li>Competency with software programs, including MS Excel, PowerPoint, Word</li><li>Strong attention to quality and details when exercising organizational, documentation and communication skills</li><li>Proven flexibility to deal with changing timelines and shifting work priorities.</li><li>Scientific or genetic medicine background is strongly preferred. </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>The Study Project Manager I drives the connection between science and operational delivery and ensures operational excellence in planning and execution of clinical research studies across all development stages. The Study Project Manager I is responsible for and ensures clinical research studies are executed with quality and efficiency, on-time, within budget, and meet company objectives. The Study Project Manager I achieves these objectives by bringing scientific acumen, strategic thinking, innovation, experience in clinical study operations management and stakeholder management to address risks and challenges. The Study Project Manager I serves as leader of one or more cross functional Clinical Study Teams, leading clinical operations from planning through to execution in a cross functional matrix environment.</p><br><p>Responsibilities:</p><br><ul><li>Defines and drives the operational strategies and deliverables for one or more clinical studies </li><li>Responsible for executing clinical studies in compliance with quality standards (ICH/GCP, Global Regulations, and AbbVie policies and procedures). </li><li>Proactively manages budget, timelines and study issues; brings scientific acumen, technical expertise and global mindset to drive achievement of study objectives </li><li>Leader of the cross functional Clinical Study Team</li><li>Leads clinical operations planning through to execution via cross functional matrix environment and influences cross functional stakeholders to drive milestone achievement </li><li>Effectively manages vendors and a diverse set of external stakeholders including site staff, Key Opinion Leaders and patient groups </li><li>Brings a growth mindset, demonstrated by a willingness to continuously learn, grow and adapt, give and receive feedback, see challenges as opportunities</li><li>Coaches and effectively supports cross functional team members, delegates and empowers to the right level, actively contributes to Development Operations community </li><li>Contributes towards operational efficiencies and brings innovative ideas to their teams and studies -Demonstrates excellent communication and problem solving skills </li><li>Puts patients and customers at the center of what we do </li><li>Navigates ambiguity and thrives even when not having all the information</li><li>On a given study responsible for (but not limited to) : the development of the clinical study design and associated systems, tools and documents, study budget creation and oversight, vendor selection, scope development, management and oversight of external vendors, proactively identifying risks and address and/or escalate study related issues and opportunities for efficiency, being an empowered decision maker on operational aspects of study execution and creating an inclusive and innovative environment where staff and studies/programs will succeed</li><li>Provide leadership to Study Management Associates – lead, delegate and support activities to deliver on study milestones</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent degree is required</li><li>6 years of demonstrated pharma-related and/or clinical research related experience or equivalent required. </li><li>Preferred exposure in study initiation through study completion in Phase 1-4 and/or Medical Device Trial Experience</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
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<br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you. </p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Handling cash management and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring treasury management (collecting or distributing funds, replenishing ATMs), with the Senior Customer Manager or Branch Manager.<br>• Processing valuables and centralizing accounting records.<br>• Developing a client portfolio and marketing simple banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Education: <strong>Bac+2/Bac+3</strong> (2-year or 3-year post-secondary degree): BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting and Finance, or Commerce and Marketing.<br>• You are dynamic, autonomous, and have a team spirit.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Study Project Manager II drives the connection between the asset and operational delivery and execution of one or more clinical research studies. Leading the delivery of clinical operational strategies to ensure studies are executed with quality and efficiency, on-time, within budget, and meet company objectives. The Study Project Manager II achieves these objectives by bringing scientific acumen, strategic asset level thinking, innovation, expertise in clinical study operations management and stakeholder management to address risks and challenges.</p><br><p>Responsibilities</p><br><ul><li>Defines and drives the study level operational strategies and deliverables – linking these to asset level goals</li><li>Brings strategic, asset level thinking and innovative problem solving to study planning and execution</li><li>Responsible for executing clinical studies in compliance with quality standards (ICH/GCP, Global Regulations, and AbbVie policies and procedures).</li><li>Effectively present and contribute to discussions on study operations at asset level strategic meetings</li><li>Leads clinical operations planning through to execution via cross functional matrix environment and influences cross functional stakeholders to drive milestone achievement</li><li>Demonstrates the skills, experience and critical thinking to lead cross functional teams with minimal supervision.</li><li>Expertise in end-to-end clinical study operations management (all phases, set up to close out)</li><li>Coaches and mentors team members, delegates and empowers to the right level, actively contributes to Development Operations community</li><li>Demonstrates leadership with high level cross functional stakeholder management and influencing skills</li><li>Lead operational efficiencies and foster a culture of innovation</li><li>On a given study responsible for (but not limited to)<br>- The development of the clinical study design and associated systems, tools and documents<br>- Study budget creation and oversight<br>- Vendor selection, scope development, management and oversight of external vendors<br>- Proactively identifying risks and address and/or escalate study related issues and opportunities for efficiency<br>- Empowered decision maker on operational aspects of study execution.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent degree is required,</li><li>8 years of demonstrated pharma-related and/or clinical research related experience or equivalent required.</li><li>Preferred Oncology Clinical Trial Experience</li><li>Preferred exposure in study initiation through study completion in Phase 1-4 and/or Clinical Trial Experience</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement.
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<br> Job : <p>
<strong>Raw Material Quality Control Manager</strong></p><br><br>
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<br> Join a dynamic company operating in the pharmaceutical industry as a Raw Material Quality Control Manager. Based in Bouskoura, your main mission will be to ensure the compliance and quality of raw materials used in our production processes.<br>
Missions principales :</p><br><br>
<ul>
<li> Plan and communicate the analysis schedule within the defined deadlines</li>
<li> Control the preparation of reagents and solutions needed for analyses, as well as their traceability</li>
<li> Ensure the calibration and proper functioning of laboratory equipment</li>
<li> Supervise the execution of physico-chemical and microbiological analyses of raw materials</li>
<li> Ensure the availability of laboratory needs: glassware, chemicals, consumables, etc.</li>
<li> Control storage conditions for reagents, reference standards, and consumables</li>
<li> Manage the raw material sample archive and ensure compliance with retention deadlines</li>
<li> Develop and update procedures related to laboratory activities</li>
<li> Identify and propose areas for improvement in work methods and processes</li>
<li> Develop the team's professional expertise by ensuring technical and regulatory monitoring</li>
<li> Participate in continuous improvement projects related to laboratory activities</li>
<li> Monitor team and activity performance through tracking indicators</li>
</ul>
<p> Profile sought :</p><br><br>
<ul>
<li> Master's degree (Bac+5), Engineer or Master's in Quality Control, Chemistry, Biology, or equivalent</li>
<li> Proven experience in the pharmaceutical industry and in team management</li>
<li> Mastery of quality control protocols and rules</li>
<li> Good knowledge of raw material and pharmaceutical product statuses</li>
<li> Knowledge of pharmaceutical standards: GLP, GMP, GCP, GDP, USP, European Pharmacopoeia, etc.</li>
<li> Team spirit, commitment, rigor, and continuous improvement orientation</li>
</ul>
<br> <br> Required profile : <p> To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in the fields of <strong>Production, Quality, Safety, or Maintenance</strong>. A solid understanding of regulatory requirements and good manufacturing practices in the pharmaceutical sector is essential.</p><br><br>
<p> We are looking for someone with significant experience of <strong>5 to 10 years</strong> in a similar position, ideally gained within the pharmaceutical industry or a related sector requiring strict quality control. Your professional background should demonstrate mastery of control techniques and proven team management skills.</p><br><br>
<ul>
<li> Excellent knowledge of raw material analysis and control techniques.</li>
<li> Mastery of quality standards (GMP, ISO, etc.) and pharmaceutical sector regulatory requirements.</li>
<li> Proven ability in <strong>project management</strong> and <strong>problem-solving</strong>.</li>
<li>
<strong>Team management</strong> and employee development skills.</li>
<li> Very good organizational skills, rigor, and reliability.</li>
<li> Good interpersonal skills and excellent communication abilities, both written and oral.</li>
<li> Proficiency in computer tools and quality management software.</li>
<li>
<strong>Analytical skills</strong> and proactivity in suggesting improvements.</li>
</ul>
<p> If you see yourself in this profile and wish to take on a new exciting challenge within a growing company, we invite you to apply without delay using the button below "Send my CV to the recruiter".</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement.
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<br> Job : <p><strong>Commercial Development:</strong></p><br><br><p>- Explore commercial development opportunities for Accessories and Tires products<br>- Coordinate with After-Sales Marketing on the preparation and launch of Accessories and Tires campaigns</p><br><br><p><br><strong>Supplier Relationship Management:</strong></p><br><br><p>- Monitor relationships with suppliers (local and international)<br>- Negotiate commercial terms (prices, deadlines, discounts, payment terms)<br>- Place and track procurement orders<br>- Manage disputes and non-compliance issues with suppliers<br>- Evaluate supplier performance (reliability, quality, on-time delivery)<br>- Identify and select new suppliers</p><br><br><p><strong>Reporting:</strong></p><br><br><p>- Collect and consolidate sales data (sales, customers, margins, etc.)<br>- Update performance tracking dashboards<br>- Analyze key performance indicators (turnover, volumes, margins, etc.)<br>- Prepare periodic reports (weekly, monthly, or quarterly)</p><br><br><p><strong>Competitive Intelligence:</strong></p><br><br><p>- Analyze competitors' prices, product ranges, and commercial strategies<br>- Identify new market trends and product innovations<br>- Conduct necessary benchmarking and positioning of CAC's products versus competitors<br>- Propose actions to adapt or improve the commercial offer<br> </p><br><br> <br> <br> Required profile : <p><strong>Target Profile:</strong></p><br><br><p>- Spare parts product manager in the automotive sector<br>- Technical-commercial engineer (in commerce / industry fields)</p><br><br> <br><br> </div>
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<p>Performance et support</p><br><br><p>Qualite - Assurance qualite operations</p><br><br><p>Process Quality Assurance Manager F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) à la Direction Qualité, votre rôle principale sera d'assurer le respect des exigences clients/autorités pour garantir la conformité des processus<br>Ainsi de stimuler l'amélioration continue, garantir la performance et de faire vivre le système qualité/safety et accompagner son appropriation par tous<br>En particulier, votre mission consistera à :<br>Comprendre et décliner les attentes / exigences du client et des autorités. <br>Accompagner le personnel à la compréhension et à l'application des exigences clients et autorités<br>Etre le point focal qualité de son périmètre lors des audits internes et externes.<br> Protéger le client de la non-qualité<br> Piloter, participer et accompagner les enquêtes et analyses causales<br> Analyser les non-conformités vis-à-vis des potentiels impacts sur la sécurité des vols<br>Piloter la mise en place des actions de sécurisation pour chaque écart et non-qualité exportée<br> Traiter les non-conformités de sa responsabilité<br>S'assurer que chaque DAC/CAR est correctement pilotée par le responsable de l'écart<br>Réunir les éléments permettant la clôture les DAC/CAR<br>Stimuler l'amélioration continue<br>Garantir la performance<br>Participer à l'obtention de la qualité de façon efficace<br>Définir les indicateurs qualité de son périmètre en collaboration avec la hiérarchie du ou des secteurs<br>Identifier et aider à la mise en place du plan d'actions pour réduire les coûts de non-qualité et les réclamations clients<br>Privilégier la prévention et l'anticipation<br>Partager les Retours d'Expérience et retours au déclarant<br> Définir, planifier et réaliser les surveillances associées à son périmètre<br> Vérifier l'efficacité des actions correctives et préventives<br>Piloter le plan d'actions issu du Safety Management System / Screening Committee<br>Participer à la mise à jour des risques selon le Safety Management System.<br>Etre le relai du déploiement des démarches pour l'amélioration de la qualité (FH, FOD, …)<br>Faire vivre un système qualité simple et approprié par tous<br>Garantir l'application de la politique qualité, le respect des fondamentaux qualité et l'application des procédures du Système de Management de la qualité et de la Sécurité<br>Former et sensibiliser le personnel aux fondamentaux qualité et au Système de Management de la Qualité et de la Sécurité<br>Surveiller le processus de qualification du personnel<br>Valider la (re)qualification des installations procédés spéciaux<br>Participer au processus de validation industrielle<br>Participer au processus d'amendement des listes de capacité</p><br><br><p>Vous êtes de formation Bac+5 en Ingénierie ou équivalent, vous avez une expérience de 8 ans et plus dans un poste similaire idéalement dans le secteur aéronautique<br>Vous êtes Rigoureux(se), doté(e) d'un fort leadership, d'un esprit d'analyse et d'un sens de l'innovation, vous appréciez le travail en équipe alors ce poste est fait pour vous !</p><br><br><br> </div>
<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Position</b>: Customer Success Manager Microsoft with German Job Description: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees across 58 countries, with revenue of over $29 billion) , provides IT professionals (service providers, software vendors, and system integrators) with comprehensive technology solutions, along with training and services, in five main segments: servers, storage, and virtualization, networking and security, infrastructure software, and cloud solutions. As part of its growth, ARROW ECS is expanding its teams and seeking a Customer Success Manager Microsoft About the Role In this role, you support the Microsoft / Cloud Inside Sales team both operationally and administratively with a focus on the ArrowSphere platform. The objective is to manage processes efficiently, provide optimal partner support, and ensure smooth operations. Your Responsibilities Review and validation of ArrowSphere orders (multi-vendor) Error analysis, ticket creation, and coordination with account management Validation of bill feeds and invoicing data Proactive management of vendor renewals Partner support (ArrowSphere, invoices, credit notes) Escalation management Independent work in the Microsoft Partner Center portal to manage partner and customer information Close collaboration with Inside Sales and Operations teams Salesforce queue management Microsoft tenant transfer monitoring Management of ArrowSphere user registrations What is in it For You? Full Permanent contract, Social advantage: CNSS, CIMR, Health insurance. Very good working atmosphere in a team of passionate collaborators. Work culture where you can make an impact. Dynamic environment with a friendly work atmosphere. Interesting career development opportunities in a quickly growing environment. Working within an international organization, recognized worldwide in its sector. #LI-HL1 Do you see yourself as our future colleague? If yes send us your application. PLEASE ATTACH YOUR RESUME IN ENGLISH Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Experience in customer service, inside sales, or IT business in general Structured and detail-oriented working style Strong communication and problem-solving skills Ability to work independently and as part of a team Basic understanding of cloud technologies (IaaS, PaaS, SaaS) Fluent English & German speaking</p><p></p></section>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Plan employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage the employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st Assistant after meeting the criteria for the nomination board and potentially secure the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> Required profile : <p>This position is open to individuals with a Bac+2 level or higher, regardless of the specific diploma. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Customer relationship mastery</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >ALUMINUM JOINERY WORKSHOP MANAGER</font></font></p><p><font dir="auto" ><font dir="auto" >Company and job description: We are recruiting on behalf of our client an Aluminium Joinery Workshop Manager.</font></font></p><p><font dir="auto" ><font dir="auto" >Main mission: To supervise and coordinate all manufacturing operations within the aluminum joinery workshop, from the receipt of raw materials to the exit of finished products, ensuring compliance with deadlines, quality requirements and safety standards.</font></font></p><p><font dir="auto" ><font dir="auto" >Main responsibilities: Organize and supervise workshop production (Organization, Productivity). Read and interpret technical drawings and adapt production to site needs. Manage and lead production teams. Ensure compliance with quality standards and HSE procedures.</font></font></p><p><font dir="auto" ><font dir="auto" >Benefits offered include: End-of-year bonus, CIMR membership, and a favorable work environment.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: Permanent contract, competitive salary</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Technical training in aluminum joinery, metal fabrication or equivalent. Proven experience in an aluminum joinery workshop, including team management.</font></font></p><p></p></section>
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Job : <p>Join a recognized educational institution in the <strong>Education / Training</strong> sector as our next <strong>Middle School High School Educational Manager</strong>. Based in <strong>Oujda</strong>, you will play a central role in the educational dynamic and the development of our students.</p><br><br><p>Your main mission will be to ensure educational excellence and the smooth operation of the middle and high school cycles. You will be a key player in defining and implementing the educational strategy, aiming for the growth and success of each learner, while ensuring the cohesion of the teaching teams.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Supervising and leading the teaching teams for the middle and high school cycles.</li><li>Monitoring students individually, in collaboration with teachers, to support their learning journey.</li><li>Designing, implementing, and evaluating educational programs in line with the institution's goals.</li><li>Organizing assessments and monitoring academic results.</li><li>Actively participating in the life of the institution and its reputation.</li><li>Managing daily administrative tasks related to the cycles under your responsibility.</li></ul> <br> Required profile : <p>Ideally, you hold a degree of level <strong>Bachelor's degree +3</strong>, with a specialization in <strong>Educational Sciences</strong>.</p><br><br><p>Professional experience of <strong>3 to 10 years</strong> in similar roles or in teaching is highly desired. You have previously held positions of responsibility in an educational environment.</p><br><br><ul><li>A strong knowledge of the school programs for middle and high school cycles.</li><li>Excellent leadership and team management skills.</li><li>A keen sense of organization, planning, and project management.</li><li>The ability to listen, communicate, and mediate.</li><li>Aptitude for educational innovation and problem-solving.</li><li>A strong commitment to the educational success of students.</li></ul><p>If you see yourself in this description and aspire to a challenging position where you can use your expertise in a dynamic organization, apply now!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
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<p><span><b><span><strong>Principales fonctions et responsabilités</strong></span></b></span></p><br><p><span><span>Cette description de poste illustre les principales responsabilités, mais ne constitue pas une liste exhaustive des tâches, qui peuvent changer de temps à autre, dans des limites raisonnables et conformément aux besoins de l'entreprise.</span></span></p><br><p><span><b><span><strong>Prise de poste (Début de shift)</strong></span></b></span></p><br><p><span><span>Prise de briefing du Chef de Réception / Duty Manager</span></span></p><br><p><span><span>Revue des arrivées tardives / départs anticipés</span></span></p><br><p><span><span>Vérification des statuts des chambres (late CO, no show, VIP, etc.)</span></span></p><br><p><span><span>Vérification des consignes particulières (groupes, événements, clients sensibles)</span></span></p><br><p><span><span>Contrôle des équipes en poste (voiturier, sécurité, housekeeping, room service)</span></span></p><br><p><span><b><span><strong>Revue des opérations FO (Front Office)</strong></span></b></span></p><br><p><span><span>Vérification des clôtures de caisse (Shift reports, transferts, paiements en attente)</span></span></p><br><p><span><span>Contrôle des réservations sans garantie / no-show à signaler</span></span></p><br><p><span><span>Contrôle de la balance du jour (comptes débiteurs, extras en suspens)</span></span></p><br><p><span><span>Préparation et clôture du Night Audit ou suivi avec le Night Auditor</span></span></p><br><p><span><span>Impression / vérification des rapports (chiffre d'affaires, taxe séjour, log book, etc.)</span></span></p><br><p><span><b><span><strong>Sécurité & Rondes</strong></span></b></span></p><br><p><span><span>Briefing sécurité (consignes, véhicules, incidents en cours)</span></span></p><br><p><span><span>Ronde complète de l’hôtel (zones publiques, sorties de secours, sous-sols, parkings)</span></span></p><br><p><span><span>Vérification fermeture des accès sensibles (back-office, salles de réunion, etc.)</span></span></p><br><p><span><span>Relevé des anomalies / déclenchements d’alarmes / lumière ou clim allumée inutilement</span></span></p><br><p><span><span>Vérification des listes de véhicules stationnés vs rapport voituriers</span></span></p><br><p><span><span>Coordination avec le service sécurité en cas d’incident ou besoin d'intervention</span></span></p><br><p><span><b><span><strong>Suivi Housekeeping & Maintenance</strong></span></b></span></p><br><p><span><span>Vérification des chambres en départ pour le lendemain (planning de nettoyage)</span></span></p><br><p><span><span>Suivi des anomalies signalées (AC, fuite, odeur, etc.)</span></span></p><br><p><span><span>Communication avec l'équipe de nuit housekeeping (remise de draps, serviettes, etc.)</span></span></p><br><p><span><span>Remontée immédiate des urgences techniques au service de garde ou au lendemain</span></span></p><br><p><span><b><span><strong>Room Service / Cuisine de nuit</strong></span></b></span></p><br><p><span><span>Vérifier la présence et disponibilité du room service si 24/24h</span></span></p><br><p><span><span>Contrôle des stocks de mini bar (si gérés la nuit)</span></span></p><br><p><span><span>Suivi des commandes en cours ou en retard</span></span></p><br><p><span><b><span><strong>Préparation du lendemain</strong></span></b></span></p><br><p><span><span>Préparation de la feuille des arrivées du jour (Guest List, VIP, early CO)</span></span></p><br><p><span><span>Impression ou envoi du rapport opérationnel à la direction (GM, FO Manager, etc.)</span></span></p><br><p><span><span>Mise à jour du Log Book ou rapport de passation</span></span></p><br><p><span><span>Communication écrite des incidents ou points critiques du shift</span></span></p><br><p><span><b><span><strong>Fin de shift – Passation</strong></span></b></span></p><br><p><span><span>Rapport de nuit complété et envoyé</span></span></p><br><p><span><span>Brief rapide au FO ou Réception du matin (à l’arrivée du réceptionniste ou shift leader)</span></span></p><br><p><span><span>Vérification des clés, fonds de caisse, équipements remis</span></span></p><br><p><span><span>Dernière ronde rapide des zones sensibles</span></span></p><br><br><b>Qualifications:</b><br><p><span><span><strong>Profil recherché</strong></span></span></p><br><ul><li><span><span>Diplôme supérieur en management hôtelier ou équivalent.</span></span></li><li><span><span>Expérience confirmée (minimum 3–5 ans) dans un spa d’hôtel 5</span></span><span><span>★</span></span><span><span> ou </span></span><span><span>é</span></span><span><span>tablissement de luxe.</span></span></li><li><span><span>Forte orientation client et sens du détail.</span></span></li><li><span><span>Maîtrise du français et de l’anglais. Une troisième langue est un plus.</span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As part of the strengthening of the Infrastructure and Network teams of a large international group, we are looking for an experienced Network Change Manager to lead and secure technical changes within a critical, multi-site, and highly available IT environment. Main Responsibilities: Manage the network change lifecycle (RFC / Change Management). Analyze the technical and business impacts of proposed changes. Assess risks and ensure the quality of production deployments. Coordinate the Network, Infrastructure, Security, Operations teams and external partners. Lead change governance meetings (CAB, pre-CAB, monitoring committees). Supervise critical changes carried out outside of business hours. Monitor post-change incidents and coordinate corrective actions. Verify the compliance of changes and the quality of associated documentation. Produce operational performance indicators, dashboards and reports. Contribute to the continuous improvement of Change Management processes.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical Environment: Network & Security, LAN/WAN, WiFi/WLAN, SD-WAN, VPN, IPsec, Firewalls, Routing and Switching, VLAN, QoS, DNS, NAT, ACL. Tools: ServiceNow or equivalent ITSM tool, Network monitoring and supervision tools, Reporting and KPI tracking tools. Daily Activities: Analysis and qualification of change requests. Validation of risks, dependencies, and impacts. Verification of rollback plans. Organization and facilitation of validation sessions. Coordination of technical teams during production deployments. Communication with stakeholders. Post-deployment incident tracking. Production of reports and performance indicators.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Proven experience in IT or Network Change Management.</font></font></li><li><font dir="auto" ><font dir="auto" >Appreciated strengths</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of network infrastructure and security.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of ITIL processes and good IT governance practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in high availability critical environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to coordinate multidisciplinary technical teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong culture of risk management and quality of service.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and organizational skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mindset, anticipation and prioritization skills.</font></font></li><li><font dir="auto" ><font dir="auto" >ITIL certification.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in retail, logistics or large multi-site group environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of SD-WAN environments, network security and critical infrastructure.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As part of strengthening the Infrastructure and Network teams of a large international group, we are looking for an experienced Network Change Manager to lead and secure technical changes within a critical, multi-site and high availability IT environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Managing the network change lifecycle (RFC / Change Management).</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the technical and material impacts of the proposed changes.</font></font></li><li><font dir="auto" ><font dir="auto" >assess risks and guarantee the quality of production deployments.</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate the Network, Infrastructure, Security, Operations teams and external partners.</font></font></li><li><font dir="auto" ><font dir="auto" >Facilitate the governance bodies of changes (CAB, pre-CAB, monitoring committees).</font></font></li><li><font dir="auto" ><font dir="auto" >Supervise critical changes made outside of business hours.</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor post-change incidents and coordinate corrective actions.</font></font></li><li><font dir="auto" ><font dir="auto" >Verify the conformity of the changes and the quality of the associated documentation.</font></font></li><li><font dir="auto" ><font dir="auto" >Produce operational performance indicators, dashboards and reports.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the continuous improvement of Change Management processes.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Technical environment</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Network & Security</font></font></li><li><font dir="auto" ><font dir="auto" >LAN/WAN</font></font></li><li><font dir="auto" ><font dir="auto" >WiFi / WLAN</font></font></li><li><font dir="auto" ><font dir="auto" >SD-WAN</font></font></li><li><font dir="auto" ><font dir="auto" >IPsec VPN</font></font></li><li><font dir="auto" ><font dir="auto" >Firewalls</font></font></li><li><font dir="auto" ><font dir="auto" >Routing and Switching</font></font></li><li><font dir="auto" ><font dir="auto" >VLAN</font></font></li><li><font dir="auto" ><font dir="auto" >QoS</font></font></li><li><font dir="auto" ><font dir="auto" >DNS</font></font></li><li><font dir="auto" ><font dir="auto" >NAT</font></font></li><li><font dir="auto" ><font dir="auto" >ACL</font></font></li><li><font dir="auto" ><font dir="auto" >ServiceNow tools or equivalent ITSM tools</font></font></li><li><font dir="auto" ><font dir="auto" >Network monitoring and supervision tools</font></font></li><li><font dir="auto" ><font dir="auto" >KPI reporting and tracking tools</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Daily activities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Analysis and qualification of change requests.</font></font></li><li><font dir="auto" ><font dir="auto" >Validation of risks, dependencies and impacts.</font></font></li><li><font dir="auto" ><font dir="auto" >Verification of rollback plans.</font></font></li><li><font dir="auto" ><font dir="auto" >Organization and facilitation of validation processes.</font></font></li><li><font dir="auto" ><font dir="auto" >Coordination of technical teams during production launches.</font></font></li><li><font dir="auto" ><font dir="auto" >Communication with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Post-deployment incident tracking.</font></font></li><li><font dir="auto" ><font dir="auto" >Production of reports and performance indicators.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Proven experience in IT or Network Change Management.</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >Appreciated strengths</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Good understanding of network infrastructure and security.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of ITIL processes and good IT governance practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in high availability critical environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to coordinate multidisciplinary technical teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong culture of risk management and quality of service.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and organizational skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mindset, anticipation and prioritization skills.</font></font></li><li><font dir="auto" ><font dir="auto" >ITIL certification.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in retail, logistics or large multi-site group environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of SD-WAN environments, network security and critical infrastructure.</font></font></li></ul><p></p></section>