Operation Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Administration d'achats</p><br><br><p>Acheteur Administratif F/H F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre de la politique Achats de Safran Purchasing, l'acheteur administratif assure les activités administratives et le support opérationnel des différents acteurs (acheteurs, prescripteurs ..) en veillant au respect des procédures et l'atteinte des objectifs définis par la direction.<br>ATTRIBUTIONS : <br>1) Gestion administrative des achats : <br>- Assure la gestion et le suivi des activités déléguées par Safran Purchasing à DSO<br>- Propose des améliorations des outils, procédures et processus de mis en place<br>- Gestion de l'activité GDA : <br>- Assurer le traitement des demandes d'achats en respect des fiches d'expression de besoin.<br>- Assurer la consultation des devis auprès des fournisseurs.<br>- Suivi des commandes lancées auprès des fournisseurs.<br>- Assurer les réceptions des commandes .<br>- Assurer le traitement des litiges facturations relatifs aux réceptions.<br>- Pilotage des KPI relatifs à l'activité ( Suivi des DA, AR, Réception des Pos, Traitement des litiges )<br>- Animer le Copil GDA.<br>2) Suivi des performances et gestion des anomalies : <br>- Suivi des indicateurs de performance (KPI)<br>- Détecte les anomalies et participe à la mise en œuvre d'actions correctives et préventives<br>3) Qualité et formation : <br>- S'assure de la qualité des dossiers traités et du respect des consignes<br>-Participe aux formations internes pour assurer la continuité de ses missions. <br>4) Conformité et utilisation des outils : <br>- Application des procédures internes et respect des standards de qualité.<br>- Utilisation des outils développés pour le suivi des processus.<br>5) Communication et coordination : <br>- Participe à des réunions avec les clients internes Safran pour améliorer la qualité des services<br>- Remonte ses difficultés à son responsable hiérarchique<br>INDICATEURS D'ACTIVITE ET DE PERFORMANCE :<br>Les indicateurs d'activité sont définis dans les processus et procédures associés, les objectifs de performance sont définis et communiqués chaque année en cohérence avec les objectifs globaux de la société. <br>- Élabore et maintien des tableaux de bord pour le suivi des indicateurs de ses activités, en collaboration avec sa hiérarchie.<br>- Suit les indicateurs d'activité définis dans les processus et procédures associés.<br>- Propose des actions correctives et des idées d'amélioration visant à optimiser les processus et outils existants au sein de l'entreprise.<br>- Contribue activement à l'évolution des méthodes de travail pour accroître l'efficacité opérationnelle.</p><br><br><p>RAS</p><br><br><p>Formation : Diplôme de niveau Bac+5 en achats, gestion, administration des affaires, ou dans un domaine pertinent.<br>Expérience : Expérience significative (2 ans minimum) dans un rôle d'acheteur junior ou assistant achats ou dans le domaine de l'administration.<br>Compétences Techniques : Maîtrise des outils de gestion de projet, des logiciels de reporting et des systèmes de gestion des achats.<br>Compétences Interpersonnelles : Excellentes compétences en communication et esprit d'équipe.<br>Qualités Personnelles : Rigueur, autonomie, sens de l'organisation, capacité à travailler sous pression et à gérer plusieurs tâches simultanément.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings. </p><br><br> <br> Job : <p>As part of its growth, Foods &amp; Goods is looking for its future <strong>Head of Talent Acquisition &amp; Human Resources</strong>.</p><br><br><p>Reporting to Management, you will play a strategic role in developing the company's human capital. As a true Business Partner to managers, your mission will be to lead the Talent Acquisition strategy while supporting employee development and structuring Human Resources projects.</p><br><br><p>In a context of strong growth, you will actively contribute to attracting top talent, developing team skills, and evolving HR practices to sustainably support the company's performance.</p><br><br><p><strong>Your main responsibilities</strong><br><strong>Talent Acquisition</strong></p><br><br><ul><li>Define and lead the company's recruitment strategy.</li><li>Manage the entire recruitment process, from identifying the need to onboarding new employees.</li><li>Implement innovative sourcing strategies to identify and attract top talent.</li><li>Recruit various profiles: sales, supply chain, logistics, finance, IT, marketing, and support functions.</li><li>Advise and support managers throughout the recruitment process to ensure relevant and lasting decisions.</li><li>Monitor recruitment performance indicators and propose continuous improvement actions.</li></ul><p><strong>HR Development &amp; Training</strong></p><br><br><ul><li>Identify training needs in collaboration with managers and lead the deployment of the skills development plan.</li><li>Support career management and contribute to talent development to promote employee growth and retention.</li><li>Participate in structuring HR processes and propose actions to support the company's growth.</li><li>Implement and monitor HR indicators to measure the impact of actions taken.</li></ul><p><strong>Company Culture &amp; Employer Brand</strong></p><br><br><ul><li>Actively contribute to the development of the company culture and promote the values of Foods &amp; Goods among employees.</li><li>Participate in strengthening the employer brand to increase the company's attractiveness and support talent attraction and retention efforts.</li><li>Stay informed about best HR practices and market trends to evolve recruitment and HR development methods.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Human Resources, Management, or equivalent.</li><li>You have a successful experience of at least 5 to 6 years in an HR role with a strong focus on Talent Acquisition.</li><li>You have mastered various sourcing, assessment, and recruitment techniques for operational profiles, managers, and support functions.</li><li>You have ideally worked in the distribution, mass retail, or industrial sectors.</li><li>You have a good knowledge of Moroccan labor law.</li><li>You are recognized for your leadership, organizational skills, autonomy, influence, and results-orientation.</li><li>You appreciate demanding, high-growth environments where HR projects are central to the company's strategy.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation &amp; update Pricing maintenance Handle Admin tasks Send Invoicing &amp; POD s mails to a list of Customers Call handlings &amp; support order entry Customer Experience &amp; Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership &amp; Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;&nbsp;</strong></p><br> <br> <p>UNDP supports countries in achieving sustainable and inclusive human development by helping them eradicate poverty in all its forms, accelerate structural transformations for sustainable development, and build resilience to crises and shocks. UNDP partners with people at all levels of society to help build nations that can withstand crisis, and that drive and sustain the kind of growth that improves the quality of life for everyone.&nbsp;</p><br> <br> <p>The Kingdom of Morocco has embarked on an ambitious development trajectory anchored in the New Development Model (NMD),&nbsp; and key reform agendas such as on social protection and advanced regionalization,&nbsp; well aligned with&nbsp; implementation of the 2030 Agenda. The country has positioned itself as a regional leader in climate ambition, digital transformation, financing for development (FfD), including through its active engagement in the Fourth International Conference on Financing for Development (FfD4) and the Compromiso de Sevilla, and South-South and triangular cooperation.&nbsp;</p><br> <br> <p>Within this context, UNDP Morocco's Programme is structured around three integrated pillars (Governance, Planet, Prosperity). The Prosperity Pillar focuses on inclusive economic transformation, decent work and employment, social protection, financing for sustainable development, human capital, and the territorialization of the Sustainable Development Goals (SDGs), with a strong emphasis on leaving no one behind and reaching the most vulnerable populations and territories.&nbsp;</p><br> <br> <p>To scale up delivery of its inclusive growth portfolio in line with national priorities, UNDP Morocco is recruiting an Inclusive Growth Coordinator at the NPSA-9 level. Under the overall guidance of the Deputy Resident Representative, and under the direct supervision of the Programme Analyst of the Prosperity Pillar, the Coordinator will provide substantive coordination, programmatic and policy advisory support across a portfolio covering inclusive growth, poverty reduction and employment, social protection, health and development, and financing for development, with a particular emphasis on the local and territorial level.&nbsp;</p><br> <br> <p><strong>Scope of Work&nbsp;</strong></p><br> <br> <p>The Inclusive Growth Coordinator will lead the coordination, technical backstopping and policy positioning of UNDP Morocco's inclusive growth portfolio, ensuring substantive coherence, quality assurance, and integrated programming across thematic areas. The Inclusive Growth Coordinator will work closely with the Programme Analyst of the Prosperity Pillar, Project Managers, Programme Analysts, the and counterparts in Government, the UN Country Team, Development Partners, the private sector, academia and civil society.&nbsp;</p><br> <br> <p>Under the overall guidance of the Deputy Resident Representative, and direct supervision of the Programme Analyst of the Prosperity pillar, the Inclusive Growth Coordinator will drive the following key functions:&nbsp;&nbsp;</p><br> <br> <p><strong>A. Ensure &nbsp;portfolio coordination, quality assurance and strategic positioning</strong>&nbsp;</p><br> <br> <ul> <li>Coordinate the implementation, monitoring and reporting of the inclusive growth portfolio, ensuring alignment with the Country Programme Document (CPD), the United Nations Sustainable Development Cooperation Framework (UNSDCF), Agenda 2030 and the Sustainable Development Goals and other internationally agreed development goals, the “Nouveau Modèle de Développement” (NMD) and Morocco's national priorities.&nbsp;</li> </ul> <br> <ul> <li>Provide substantive backstopping and quality assurance to project managers and analysts working on poverty, employment, private sector development, social protection, health and Financing for Development (FfD), including review of workplans, narrative and financial reports, results frameworks and donor deliverables.&nbsp;</li> </ul> <br> <ul> <li>Lead integrated programming across the portfolio, identifying synergies between projects and with the Planet and Governance pillars, and cross-cutting accelerators (digital, innovation, gender, youth).&nbsp;</li> </ul> <br> <ul> <li>Contribute to the design of new initiatives and concept notes, including project documents, theories of change, results and resources frameworks, and risk and stakeholder analyses, in line with UNDP's programme and operations policies and procedures (POPP) and Social and Environmental Standards (SES).&nbsp;</li> </ul> <br> <br> <ul> <li>Support the Programme Analyst and senior management in positioning UNDP as a strategic partner of choice on inclusive growth, including by drafting strategic notes, briefings, talking points, op-eds and policy papers for the Resident Representative, the Deputy Resident Representative and the Team Leader.&nbsp;</li> </ul> <br> <p><strong>B. Ensure substantive coordination and programming across thematic areas</strong>&nbsp;</p><br> <br> <ul> <li>Provide substantive coordination, programmatic and policy advisory support across the thematic scope of the inclusive growth portfolio, ensuring evidence-based, integrated and territorially-grounded programming. The portfolio covers (and are not limited to) the following key thematic areas, with a particular focus on the local and territorial level:&nbsp;</li> </ul> <br> <ul> <li>Inclusive growth, poverty reduction and inequalities, including multidimensional poverty (MPI), the leaving-no-one-behind (LNOB) agenda, territorial disparities, and the operationalization of the New Development Model.&nbsp;</li> </ul> <br> <ul> <li>Decent work and productive employment, including youth employment, women's economic empowerment, the social and solidarity economy (SSE), MSMEs and entrepreneurship ecosystems, skills development, and integrated local economic development (LED).&nbsp;</li> </ul> <br> <ul> <li>Social protection, including the generalization of universal health coverage (AMO), family allowances, pensions and unemployment insurance; adaptive, climate- and shock-responsive social protection; and the financing, governance and equity of social protection systems.&nbsp;</li> </ul> <br> <ul> <li>Health and development, including health systems strengthening and health financing, the social determinants of health, climate and health, HIV/AIDS, tuberculosis, malaria and non-communicable diseases, and inclusive and rights-based approaches to health.&nbsp;</li> </ul> <br> <ul> <li>Financing for sustainable development with a strong territorial focus, including the Integrated National Financing Framework (INFF, and ILFF), domestic resource mobilization and Tax for SDGs, sub-national and municipal finance, SDG-aligned budgeting, blended and innovative finance, insurance and risk finance, public-private partnerships, diaspora financing and SDG Investor Maps, in line with the Compromiso de Sevilla.&nbsp;</li> </ul> <br> <ul> <li>Provision of technical advisory support Provide policy advisory support to senior management and government counterparts, including through evidence-based analytical work, policy briefs, strategic notes, talking points and briefings on the above thematic areas.&nbsp;</li> </ul> <br> <ul> <li>Lead and contribute to the design of new initiatives (concept notes, project documents, theories of change, results and resources frameworks) in line with UNDP's Programme and Operations Policies and Procedures (POPP) and Social and Environmental Standards (SES), with particular attention to integrated and multi-thematic programming.&nbsp;</li> </ul> <br> <ul> <li>Coordinate analytical work on poverty, inequalities, employment, social protection, health and financing for development, in partnership with the High Commission for Planning (HCP), the National Observatory for Human Development (ONDH), academia and think-tanks; promote the use of disaggregated data, microsimulation and geospatial analysis.&nbsp;</li> </ul> <br> <ul> <li>Support the substantive development and implementation of UNDP Morocco's flagship initiatives across these themes, including the ILFF offer, SDG Investor Maps, and potential future initiatives around Tax for SDGs, Insurance and Risk Finance for Development, and Global Fund-supported programmes, ensuring coherence, quality and visibility.&nbsp;</li> </ul> <br> <ul> <li>Engage strategically with sub-national authorities (regional councils, provinces and communes) and with the Direction Générale des Collectivités Territoriales (DGCT), to operationalize advanced regionalization including through bankable projects in the flagship thematic areas of UNDP Country Programme Document, and territorialize SDG financing, social protection delivery and inclusive growth pathways.&nbsp;</li> </ul> <br> <ul> <li>Coordinate programmatic dialogue and partnerships with the private sector, facilitating a cohesive approach across all areas of engagement in the different results areas of the UNDP Country Programme.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Coordinate inter-agency engagement on shared portfolios, including with relevant UN entities&nbsp; and IFIs , and contribute to the Joint SDG Fund, the Global Fund partnership and other multi-stakeholder initiatives.&nbsp;</li> </ul> <br> <ul> <li>Promote the integration of cross-cutting priorities (gender equality, youth, human rights, digitalization and innovation) across the thematic areas of the portfolio.&nbsp;</li> </ul> <br> <p><strong>C. Build partnerships, resource mobilization and knowledge management</strong>&nbsp;</p><br> <br> <ul> <li>Contribute to resource mobilization for the inclusive growth portfolio, including through the identification of funding opportunities, the drafting of high-quality concept notes and proposals, and the cultivation of partnerships with bilateral donors, IFIs, vertical funds, foundations and the private sector.&nbsp;</li> </ul> <br> <br> <ul> <li>When delegated by supervisor, provide relevant expertise and perspectives in technical working groups, donor coordination meetings, UN inter-agency platforms (UNCT, PMT, results groups) and external fora related to inclusive growth, employment, social protection, health and FfD.&nbsp;</li> </ul> <br> <ul> <li>Lead knowledge management, lessons learning and communication for the portfolio, including the production of policy briefs, case studies, blogs and social media content; contribute to UNDP's global thought leadership on inclusive growth and FfD.&nbsp;</li> </ul> <br> <ul> <li>Promote South-South and triangular cooperation, leveraging Morocco's positioning as a hub for African and Arab cooperation, in partnership with the Agence Marocaine de Coopération Internationale (AMCI) and other relevant institutions.&nbsp;</li> </ul> <br> <ul> <li>Perform any other duties relevant to the position, as may be requested by the Team Leader of the Prosperity Pillar or by senior management.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.&nbsp;</p><br> <br> <p><strong>Institutional Arrangement</strong>&nbsp;</p><br> <br> <p>The Inclusive Growth Coordinator will work under the direct supervision of the Programme Analyst of the Prosperity Pillar and the overall guidance of the Deputy Resident Representative. The Inclusive Growth Coordinator will collaborate closely with the other Programme Analysts of the pillars Planet and Governance, project and portfolio managers, operations and communications colleagues, the Resident Coordinator's Office, and counterparts across the UN Country Team. The Coordinator will receive technical guidance, as relevant, from UNDP's Regional Bureau for Arab States (RBAS), the Regional Hub in Amman, and from Headquarters teams (BPPS, BERA, BMS), in particular on inclusive growth, social protection, health and FfD. The Coordinator may be called upon to provide functional guidance to junior staff, project personnel, interns and consultants engaged on the inclusive growth portfolio.&nbsp;</p><br> <br> <p><strong>Competencies</strong>&nbsp;</p><br> <br> <br> <p><i><strong>Core Competencies</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Achieve Results:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work​&nbsp;</p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking​&nbsp;</p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Go outside comfort zone, learn from others and support their learning​&nbsp;</p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Adapt processes/approaches to new situations, involve others in change process​&nbsp;</p><br> <br> <br> <br> <p><strong>Act with Determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously​&nbsp;</p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships​&nbsp;</p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Facilitate conversations to bridge differences, considers in decision making ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>People Management&nbsp;</strong></i>&nbsp;</p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>.&nbsp;&nbsp;</p><br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Thematic Area</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Name</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Definition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Business Direction &amp; Strategy</strong>&nbsp;</p><br> <br> <br> <p><strong>System Thinking</strong>&nbsp;</p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system.&nbsp;</p><br> <br> <br> <br> <p><strong>Business Management</strong>&nbsp;</p><br> <br> <br> <p><strong>Partnerships Management</strong>&nbsp;</p><br> <br> <br> <p>&nbsp;Build and maintain partnerships with wide&nbsp;</p><br> <br> <p>networks of stakeholders, Governments, civil&nbsp;</p><br> <br> <p>s</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p> As part of strengthening our teams, we are looking for an MSP Planner responsible for managing project planning and ensuring their smooth execution in coordination with various stakeholders.</p><br><br> <p> <br> <strong>Your Missions:</strong></p><br><br> <ul> <li> Develop and manage project schedules, including deadlines and key milestones.</li> </ul> <ul> <li> Coordinate with project managers to ensure the proper execution of established plans.</li> </ul> <ul> <li> Ensure fluid communication on project progress, potential changes, and identified risks.</li> </ul> <ul> <li> Verify and monitor resource allocation to ensure deadlines are met.</li> </ul> <ul> <li> Collaborate with the Program Director, Project Managers, and teams to adjust resources and avoid any conflicts or overload.</li> </ul> <ul> <li> Identify potential risks and propose proactive solutions.</li> </ul> <ul> <li> Participate in resolving issues related to project planning and execution.</li> </ul> <ul> <li> Track the overall progress of projects and adjust schedules based on constraints and unforeseen events.</li> </ul> <br> <br> Required profile : <p> <strong>Profile Sought:</strong></p><br><br> <ul> <li> Master's degree (Bac+5) in project management, engineering, or equivalent.</li> </ul> <ul> <li> Proven experience in project planning (ideally in complex or multi-project environments).</li> </ul> <ul> <li> Proficiency in planning tools (MS Project / MSP strongly desired).</li> </ul> <ul> <li> Good analytical, anticipation, and priority management skills.</li> </ul> <ul> <li> Excellent communication and coordination skills.</li> </ul> <ul> <li> Team spirit and ability to work with multiple stakeholders.</li> </ul> <p> <strong>Languages:</strong></p><br><br> <ul> <li> Fluent French</li> </ul> <ul> <li> Professional English</li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>We are looking for a&nbsp;<strong>5G Back-Office RAN Engineer</strong>&nbsp;to support the configuration, monitoring and optimization of 5G Radio Access Network elements using OSS and NETAN systems. In this role, you will contribute to stable day-to-day RAN operations, incident resolution and performance management, ensuring network availability and SLA compliance.</p><br><br><p>You will collaborate closely with SNOC,NOC, field teams, RF planning, core teams and vendors, supporting feature rollouts, network changes and continuous improvement initiatives.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Monitor, configure and manage 5G RAN elements (gNBs, DU/CU, small cells) using OSS/NETAN tools</li><li><p>Perform fault management activities, including alarm handling, root cause analysis, ticket ownership and SLA tracking</p><br><br></li><li><p>Analyze network performance KPIs and support corrective actions to improve availability and quality</p><br><br></li><li><p>Support activation and parameterization of 5G features&nbsp;</p><br><br></li><li><p>Prepare, execute and validate configuration changes, including support for new site integration and upgrades</p><br><br></li><li><p>Produce operational reports and RCA documentation</p><br><br></li><li><p>Maintain accurate network inventory and configuration data in OSS,CMDB systems</p><br><br></li><li><p>Provide L1/L2 operational support and act as an escalation point for complex RAN incidents</p><br><br></li><li><p>Contribute to process improvements, documentation and basic automation activities</p><br><br></li></ul><br><p><strong>The skills you bring:</strong></p><br><br><ul><li>Bachelor’s degree in Telecommunications, Engineering, Computer Science or equivalent</li><li><p>Minimum 3 years of experience in mobile RAN operations or engineering, with exposure to 5G</p><br><br></li><li><p>Hands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)</p><br><br></li><li><p>Solid understanding of 3GPP RAN architecture and protocols&nbsp;</p><br><br></li><li><p>Experience with fault and performance management, including KPI analysis and RCA</p><br><br></li><li><p>Familiarity with ticketing tools (JIRA, Remedy, ServiceNow)</p><br><br></li><li><p>Basic scripting or automation skills (Python, Shell or SQL)</p><br><br></li><li><p>Working knowledge of Linux and basic networking concepts</p><br><br></li><li><p>Strong analytical and troubleshooting skills</p><br><br></li><li><p>Good written and verbal communication skills in English</p><br><br></li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Morocco (MA) || Casablanca</p><br><br><p><strong>Req ID:</strong>&nbsp;787973 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As Chief Accountant, your role will be to ensure the reliability and compliance of all accounting operations. You will be responsible for producing financial statements, while actively participating in process optimization and risk management.</p><br><br><p>Your responsibilities will include supervising the accounting team, maintaining general and analytical accounting, preparing monthly, quarterly, and annual closings, establishing tax and social declarations, as well as cash flow monitoring. You will also be involved in budget preparation and cost control.</p><br><br><ul><li>Supervision of daily accounting operations.</li><li>Production of periodic financial statements.</li><li>Management of relationships with auditors and tax authorities.</li><li>Implementation and monitoring of internal accounting procedures.</li></ul> <br> <br> Required profile : <p><strong>Education and Experience:</strong></p><br><br><ul><li>Degree (BAC +4/5) in finance, audit, or management control, or equivalent.</li><li>Significant experience of at least 5 years in a similar role is required.</li></ul><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Mastery of general and analytical accounting;</li><li>Excellent knowledge of accounting and tax standards;</li><li>Management of accounting closings (monthly, quarterly, annual);</li><li>Preparation of financial statements and reports;</li><li>Mastery of tax and social declarations;</li><li>Use of accounting software and ERPs;</li><li>Good Excel level (spreadsheets, formulas, data analysis);</li><li>Knowledge of internal control and audit;</li><li>Good understanding of cash flow and supplier/customer management;</li><li>Excellent command of the French language.</li></ul><p><strong>Required Personal Qualities:</strong></p><br><br><ul><li>Rigor and attention to detail;</li><li>Organization and prioritization skills;</li><li>Reliability and sense of responsibility;</li><li>Analytical and synthesis skills;</li><li>Discretion and integrity;</li><li>Ability to work under pressure (meeting closing deadlines);</li><li>Good interpersonal skills and teamwork;</li><li>Ability to lead and coordinate a team.<br> </li></ul><p>If you recognize yourself in this profile and this opportunity sparks your interest, don't wait to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a <b>Method Agent</b>, your role will be essential in optimizing and standardizing our production processes.</p><br><br><p>Your main objective will be to actively contribute to the continuous improvement of our work methods, ensuring increased efficiency and impeccable quality of our operations. You will be a key player in implementing innovative solutions to strengthen our competitiveness.</p><br><br><p>Your tasks will include participating in the definition and improvement of operating procedures, creating clear and precise work instructions, and monitoring the implementation of established standards. You will also be involved in collaborating with production teams to identify areas for optimization and propose concrete improvements.</p><br><br><p>You will be asked to:</p><br><br><p>• Ensure daily monitoring of intervention requests (corrective and preventive).<br>• Plan interventions with the teams<br>• Assign requests to technicians based on their specialty and sector.<br>• Ensure compliance with intervention deadlines and contractual commitments.<br>• Monitor customer complaints until their closure.<br>• Control the quality of interventions carried out and the conformity of reports.<br>• Monitor purchase orders and necessary validations for the execution of work.<br>• Organize and monitor preventive maintenance according to the contractual schedule.<br>• Develop and update intervention schedules.<br>• Update data on CMMS.<br>• Prepare reports and dashboards for the client and management.<br>• Review reports, intervention reports, and site surveys.<br>• Ensure coordination between the client, field teams, and various internal departments.<br>&nbsp;</p><br><br> <br> Required profile : <p>A <b>Bac +2</b> (equivalent to a 2-year associate degree) is required for this position, ideally in Facility Management.</p><br><br><p>We are looking for someone with <b>1 to 3 years</b> of experience in a similar role.</p><br><br><p>To excel in this role, you must demonstrate rigor, autonomy, and excellent analytical skills. Your communication skills will enable you to interact effectively with different teams.</p><br><br><ul><li>Mastery of standard office tools (Office Pack).</li><li>A good level of French</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Associate (English speaker)<br><br><b>Job Description:</b>Job Description<br><p><b>Job Description</b></p><br><br><p><b>Inside Sales Associate (Commercial SDR – Cloud &amp; SaaS)</b></p><br><br><p><b>About Arrow ECS</b></p><br><br><p>Arrow Enterprise Computing Solutions (ECS), part of Arrow Electronics, delivers value-added distribution, business consulting, and channel enablement services to leading technology vendors and their partners.</p><br><br><p>We help organisations accelerate growth, optimise operations, and transform through cloud and digital technologies.</p><br><br><p><b>Role Overview</b></p><br><br><p>We are looking for a <b>high-impact Inside Sales Representative</b> to drive <b>new business pipeline creation</b> across our cloud and SaaS portfolio.</p><br><br><p>This is not a reactive lead qualification role.</p><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Generate demand through targeted outbound prospecting</p><br><br></li><li><p>Engage both partners and end customers</p><br><br></li><li><p>Run consultative discovery conversations</p><br><br></li><li><p>Create and qualify opportunities for the field sales team</p><br><br></li></ul><ul><li><p>Generate new pipeline through outbound activity (email, LinkedIn, calls)</p><br><br></li><li><p>Identify and engage key stakeholders across target accounts</p><br><br></li><li><p>Execute targeted account-based prospecting strategies</p><br><br></li><li><p>Build and maintain a consistent pipeline of qualified opportunities</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><p><b>Required Skills &amp; Experience</b></p><br><br><ul><li><p>Proven experience in outbound sales / SDR / inside sales in SaaS, cloud, or IT</p><br><br></li><li><p>Strong prospecting capability (cold outreach, LinkedIn, account targeting)</p><br><br></li><li><p>Commercial mindset with focus on pipeline and outcomes</p><br><br></li><li><p>Experience using CRM systems (e.g., Salesforce)</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance,</p><br><br></li></ul><ul><li><p>Be part of a <b>high-growth cloud and SaaS ecosystem</b></p><br><br></li><li><p>Work in a <b>commercially impactful, revenue-generating role</b></p><br><br></li><li><p>Gain exposure to <b>multi-vendor, multi-cloud environments</b></p><br><br></li><li><p>Join a team focused on <b>outcomes, collaboration, and continuous improvement</b></p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the <strong>distribution</strong> sector as a <strong>Logistics / Supply Chain Intern</strong>. Based in <strong>Casablanca</strong>, this internship is a unique opportunity to dive into the heart of operations and actively contribute to optimizing our supply chain.</p><br><br><p>The main goal of this internship is to allow you to gain significant practical experience in logistics and supply chain professions. You will develop a deep understanding of operational processes and participate in concrete projects aimed at improving the efficiency and flow of our operations.</p><br><br><p>During this internship, your tasks will be varied and will involve you in several key aspects of logistics:</p><br><br><ul><li>Participation in the management of incoming and outgoing flows.</li><li>Assistance in optimizing and tracking inventory.</li><li>Support in planning and tracking transportation.</li><li>Contribution to the analysis of logistics data to identify areas for improvement.</li><li>Collaboration with different departments to ensure effective coordination.</li><li>Participation in continuous improvement projects for logistics processes.</li></ul> <br> <br> Required profile : <p>To succeed in this role, a <strong>Bac +2</strong> level (equivalent to a two-year associate degree) is required. Specialized training in <strong>logistics or transport</strong> professions would be a major asset.</p><br><br><p>A first experience, lasting between <strong>1 and 1 year</strong>, in an environment related to logistics or supply chain is expected. This can include previous internships or relevant professional experiences.</p><br><br><p>We are looking for a motivated individual with good organizational skills and developed analytical abilities. The following skills are essential:</p><br><br><ul><li>Good knowledge of the basic principles of logistics and supply chain.</li><li>Proficiency in office tools, especially Excel.</li><li>Ability to work in a team and communicate effectively.</li><li>Proactivity and eagerness to learn.</li><li>Rigor and reliability in task execution.</li></ul><p>If you are ready to take on this challenge and commit to a stimulating environment, apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Demarche de progres - Pilotage amelioration de la performance</p><br><br><p>Ingénieur Amélioration Continue</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>En tant qu'ingénieur amélioration continue, vous soutenez la transformation Lean du site Safran Aerosystems Maroc.<br>Vous accompagnez les équipes opérationnelles dans l'amélioration continue de la performance, déployez les formations Lean et assurez l'ancrage des standards au quotidien. Votre présence terrain et votre posture de coach sont essentielles pour conduire le changement durablement.<br>- Contribuer aux rituels terrain ( gestion de la performance) et accompagner les équipes opérationnelles<br>- Développer, déployer et maintenir les standards et pratiques d'amélioration continue<br>- Participer aux projets stratégiques visant à améliorer la performance industrielle du site selon les standards Group</p><br><br><p><br>Vos qualifications:<br>- Formation ingénieur ou équivalent avec une spécialisation en Lean/ amélioration continue<br>- Minimum 3 ans d'expérience en amélioration continue dans un environnement industriel<br>Ce poste dépend du Responsable Amélioration Continue et offre un environnement industriel dynamique.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Follow up with business contacts to collect documents for quality meetings</li><li>Generate project indicators</li><li>Participate in certain quality reviews for indicator presentation and meeting minutes</li><li>Organize and lead marathon meetings</li></ul> <br> Required profile : <ul><li>Engineer or Master's degree in <strong>Industrial Engineering / Quality / Project Management / Supply Chain</strong></li><li>1 to 2 years of experience</li><li>Good communication in French and English, dynamic</li><li>Ability to manage difficult contacts</li><li>Proactive</li><li>Analytical and synthesis skills</li><li>Proficiency in Excel would be a plus for generating KPIs</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>As part of this role, your main tasks will be the following:</strong></p><br><br><ul><li>Development of Machine Learning models.</li><li>Data preparation and processing.</li><li>Training, validation, and optimization of models.</li><li>Deployment of models in a production environment.</li><li>Performance monitoring and continuous improvement.</li><li>Collaboration with Data and Business teams</li></ul> <br> Required profile : <p><strong>Profile: </strong>Master's degree (Bac+5) in IT, DATA, or equivalent.</p><br><br><p>Experience deploying models in production is appreciated.<br>&nbsp;</p><br><br><p><strong>Experience: </strong>3 to 5 years</p><br><br><p><strong>Skills: </strong></p><br><br><p><em>Python</em></p><br><br><p><em>Machine Learning</em></p><br><br><p><em>Deep Learning</em></p><br><br><p><em>SQL</em></p><br><br><p><em>Data Engineering</em></p><br><br><p><em>MLOps.</em></p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Python Technical Expert, you will be responsible for the following activities (non-exhaustive and non-restrictive list): Participating in the definition of project architectures in support of technical managers; Managing and monitoring actual development while ensuring best practices; Conducting Proofs of Concept (POCs) and developing complex modules; Providing technical guidance to a team of developers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >Required skills: You have a perfect mastery of PYTHON /Django and you have at least 5 years of experience. A perfect mastery of Code review. You have knowledge of agile /SCRUM. Knowledge of a front-end library/framework is a plus (Vuejs, React or Angular). You have an analytical and synthesis mind and you have a sense of listening. You are reactive, you have a sense of initiative and a strong ability to propose solutions, you also have good interpersonal skills.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a </font></font><strong><font dir="auto" ><font dir="auto" >Python Technical Expert</font></font></strong><font dir="auto" ><font dir="auto" > , you will be required to implement the following activities (non-exhaustive and non-restrictive list):</font></font></p> <p><font dir="auto" ><font dir="auto" >Participate in defining project architectures in support of technical managers</font></font></p> <p><font dir="auto" ><font dir="auto" >To manage and monitor effective development while ensuring best practices</font></font></p> <p><font dir="auto" ><font dir="auto" >Create proofs of concept and develop complex modules.</font></font></p> <p><font dir="auto" ><font dir="auto" >To provide technical guidance to a team of developers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" >Research skills:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You have a perfect mastery of PYTHON/Django and you have at least 5 years of experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >A perfect mastery of Code review</font></font></li> <li><font dir="auto" ><font dir="auto" >Do you have knowledge of Agile/SCRUM?</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of a front-end library/framework is a plus (Vuejs, React or Angular)</font></font></li> <li><font dir="auto" ><font dir="auto" >You possess analytical and synthesis skills and you have a good sense of listening.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are proactive, you have a sense of initiative and are a strong advocate for new ideas, and you also possess excellent interpersonal skills.</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Responsibilities:</p><br><br><p>Supporting managers and strategic support</p><br><br><ol><li>Advise and support managers on HR topics (talent management, performance, engagement).</li><li>Ensure the implementation of group HR policies in line with local specificities.</li><li>Participate in strategic meetings to anticipate human resource needs.</li></ol><p>Talent management and skills development</p><br><br><ul><li>Implement training and employee development plans.</li><li>Develop initiatives to foster career development and high-potential management.</li></ul><p>Employee engagement and social climate management</p><br><br><ul><li>Design and monitor actions to improve the employee experience and engagement.</li><li>Manage internal surveys and propose appropriate action plans.</li><li>Promote diversity, inclusion, and well-being at work.</li></ul><p>Performance management and change management</p><br><br><ul><li>Monitor and analyze HR indicators (turnover, satisfaction, absenteeism, etc.).</li><li>Support organizational and digital transformations in coordination with management.</li><li>Stay updated on HR trends and propose innovative actions.</li></ul><p>Compliance, social relations, and HR administration</p><br><br><ul><li>Ensure compliance with legal and regulatory obligations.</li><li>Manage social relations and support negotiations with representative bodies.</li><li>Monitor the application of remuneration policies and social benefits.</li></ul><p>...</p><br><br> <br> <br> Required profile : <p>Profile sought</p><br><br><p><br>Technical skills:</p><br><br><ul><li>Good command of HR practices (talent management, labor law, training, social relations).</li><li>Ability to analyze HR KPIs and propose corrective actions.</li><li>Knowledge of HR and HRIS tools (e.g., SAP, SuccessFactors).</li></ul><p>Behavioral skills (soft skills):</p><br><br><ul><li>Excellent communication and listening skills.</li><li>Leadership and ability to influence managers.</li><li>Strong business orientation and analytical mind.</li><li>Autonomy.</li><li>Adaptability and prioritization skills in a constantly evolving environment.</li></ul><p>Education and experience:</p><br><br><ul><li>Master's degree (Bac+5) in Human Resources, Management, Work Psychology, or equivalent.</li><li>4 to 10 years of experience in an HR role, with some of it as an HRBP.</li><li>Experience in a multinational company or in a service-oriented environment is highly appreciated.</li><li>Proficiency in English.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The position is part of a demanding environment in terms of financial compliance and reliability. It contributes to ensuring compliance with current accounting standards and the quality of financial statements. In interaction with internal teams, it participates in the optimization of financial processes and the improvement of operational performance. - The position also supervises flows related to stocks and suppliers to guarantee the accuracy of accounting records, while engaging in a process of continuous improvement of financial practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 training in Finance/Accounting</li><li>Mastery of Supplier and Stock Accounting</li><li>Listening skills, team spirit, autonomy, and respect for others</li><li>Team management</li><li>Good command of SAP, management tools, and tax and legal regulations</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Foundever Group is hiring for its Casanearshore site customer advisors who will be responsible for providing technical assistance to customers experiencing difficulties, with the goal of customer loyalty and satisfaction by offering a complete and reliable answer to their needs.</p><br><br><p>In this context, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs in order to provide them with the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> <br> Required profile : <p>* Profile Sought:</p><br><br><p>• Educated to Baccalaureate level or higher;<br>• A good level of French (spoken and written);<br>• Listening and service-oriented;<br>• Good computer skills;<br>• Diligent, involved, punctual.</p><br><br><p><br>* Social benefits and others:</p><br><br><p>• Permanent contract (CDI) from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club, etc.);<br>• Transport provided for both arrival and departure.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br><p>* Working hours:</p><br><br><p>08:00 - 22:00</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Your mission: provide complete and quality support to customers while ensuring their satisfaction and loyalty.</p><br><br><p>As an Advisor, you will be responsible for:</p><br><br><p>- Receiving and managing inbound customer calls,<br>- Listening, diagnosing needs, and providing precise and appropriate solutions,<br>- Proposing additional sales in response to requests,<br>- Applying established processes and mastering internal tools,<br>- Communicating any useful information to improve service quality,<br>- Meeting and exceeding established qualitative and quantitative objectives.</p><br><br> <br> <br> Required profile : <p>We are looking for motivated and attentive candidates, with:</p><br><br><p>- A high school diploma (Bac) or higher level of education,<br>- Excellent French language skills, both spoken and written,<br>- A strong sense of customer service and a commercial aptitude,<br>- Good computer skills,<br>- Punctuality, regular attendance, and a sense of commitment.</p><br><br><br><p>Social benefits and more:</p><br><br><p>At Foundever, we value your skills and investment with:</p><br><br><p>- Attractive remuneration (fixed salary + performance bonuses + sales bonuses),<br>- A permanent contract (CDI) from the first day of training,<br>- 100% paid training to give you the best start,<br>- Comprehensive social benefits: health insurance, social contributions,<br>- A friendly work environment with a relaxation area (social club, activities, gift vouchers, tombola, board games, table football),<br>- Transport provided for your convenience.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p><u><strong>Job Description</strong></u></p><br><br><p>Foundever is hiring customer advisors for its site in Yaacoub El Mansour to handle incoming calls:</p><br><br><p>Join a new, fast-growing business for a new professional opportunity.<br>Are you interested? Apply now!</p><br><br><p>Your main tasks will be:</p><br><br><p>• Listen to and diagnose customer needs to provide them with a suitable solution.<br>• Apply defined processes and master the use of tools.<br>• Report any information that helps identify a malfunction or improve a procedure.<br>• Contribute to the smooth running of the service.</p><br><br> <br> Required profile : <p><strong><u>Profile Sought</u></strong></p><br><br><p>• Educated to Baccalaureate level or higher.</p><br><br><p>• You have an excellent level of French (both spoken and written).<br>• Good listening and service skills.<br>• You have good argumentation skills.<br>• Your temperament and interpersonal skills make it easy for you to connect with others.<br>• Commercial and interpersonal skills in customer management.<br>• Desirable knowledge of the Banking sector.<br>• Ability to manage difficult situations and clients.</p><br><br><p><u><strong>Social Benefits and Others</strong></u></p><br><br><p>• Attractive remuneration (fixed salary + uncapped bonuses).<br>• CDI contract from the first day of training.<br>• 100% paid training.<br>• Confirmed salary upon hiring.<br>• Senior salary (+ 5 years of experience).<br>• Welcome bonus subject to conditions (Attendance and Performance).<br>• IOBSP certification.<br>• Attractive social benefits (Health Insurance, Social Club, etc.).</p><br><br> <br><br> </div>