Ophthalmology Jobs in Morocco
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<p>Position: Senior Compliance & Subgrants Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 August 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: Competitive daily consultancy fee to be agreed based on qualifications and relevant experience.</p><p>About the Programme SPARK is implementing a programme that aims to strengthen women's entrepreneurship in Morocco and Tunisia by selecting, supporting and enabling In-Country implementing partners (IPs) through tailored financial and non-financial support. IPs will drive impact, addressing barriers through co-designed interventions that will support women entrepreneurs and their enabling environment. SPARK will build the capacity of these IPs to enhance gender-responsive and transformative business development services, including tailored skill-building for climate-vulnerable and informal women entrepreneurs in business management, financial literacy, and digital tools, alongside MHPSS and soft skills training. At the societal level, IPs will design and implement community sensitisation and norm-change dialogues; promote positive narrative campaigns on women s economic participation; and establish structured networks to foster business linkages, resilience, and safety.</p><p>Assignment Objective SPARK is seeking a Senior Compliance & Subgrants Advisor to provide strategic and technical guidance during the inception phase of the programme and beyond, specifically for the development of the programme's compliance and subgrant management approach, the selection and organisational assessment of implementing partners (IPs), the co-design of tailored compliance and fiduciary improvement plans, and the establishment of practical systems, tools and guidance that enable accountable, transparent and effective programme implementation.</p><p>Scope of Work • Advise on the programme's overall compliance, governance and subgrant management approach, ensuring that it is practical, risk-based and aligned with donor requirements, while reflecting the operational realities of implementing partners in Morocco and Tunisia. • Support the development and enhancement of implementing partner selection, due diligence, organisational assessment and compliance tools to assess institutional readiness, governance arrangements, fiduciary capacity and risk management systems. • Support the implementing partner selection process by providing technical guidance on governance, financial management, procurement, internal controls and organisational compliance. • Facilitate organisational compliance and fiduciary assessments and support selected implementing partners in analysing assessment findings and co-designing tailored Compliance Improvement Plans that strengthen institutional systems and readiness to manage programme funding. • Support the co-design of practical compliance, financial management and subgrant management procedures with selected implementing partners, ensuring local ownership while maintaining alignment with donor requirements and SPARK's partnership approach. • Develop practical guidance, templates and quality assurance mechanisms that support compliant implementation of partnership agreements, financial support mechanisms, procurement, financial reporting and risk management throughout programme implementation. • Support the preparation of in-country programme kick-off clinics and deliver training and coaching to SPARK staff and implementing partners on compliance, subgrant management, fiduciary responsibilities and good partnership practices. • Promote organisational learning and adaptive management by identifying lessons learned, documenting good practices and supporting the continuous refinement of compliance and partnership management approaches throughout programme implementation. • Work closely with the GESI, MEL and Capacity Strengthening Advisors to ensure that compliance, governance and fiduciary management are fully integrated into the programme's overall implementation methodology, including partner selection, capacity strengthening, co-design and learning processes. • Support the continuous strengthening of SPARK's overall partnership approach by contributing practical tools, guidance and recommendations that enhance partner due diligence, compliance systems, risk management and institutional capacity across SPARK's programmes. • Provide any other relevant technical guidance required to strengthen implementing partners' institutional capacity, accountability and long-term sustainability.</p><p>Expected Deliverables and Outputs Expected deliverables and outputs will be refined and agreed at the onset of the assignment and will most likely include: • Inception Work Plan , to be designed in consultation with the other technical advisors and the Programme Lead at the onset of the assignment. • Compliance and Subgrant Management Framework , establishing the programme's overall approach to compliance, governance, fiduciary management and accountable partnership implementation. • Enhanced implementing partner selection, due diligence and organisational assessment tools , ensuring effective assessment of governance, institutional readiness, fiduciary capacity and compliance risks. • Compliance and fiduciary assessment methodology , including practical tools, guidance and risk assessment approaches for implementing partner assessments. • Tailored Compliance Improvement Plans , co-designed with selected implementing partners to strengthen governance, procurement, financial management, internal controls and institutional compliance systems. • Practical compliance and subgrant management toolkit , including templates, reporting formats, quality assurance mechanisms and guidance to support effective implementation of partnership agreements and financial support </p><p><strong>Desired Candidate Profile</strong></p><p>Requirements and Qualifications The successful candidate should possess: • A Master's degree in Finance, Accounting, Business Administration, Public Administration, Law, International Development or another relevant discipline. • At least 10 years of professional experience in donor compliance, grant management or institutional compliance. • Demonstrated experience designing compliance and subgrant management systems. • Proven experience conducting organisational due diligence and local partner compliance assessments. • Experience developing internal control frameworks and risk management systems. • Experience strengthening the financial and compliance capacities of NGOs, Business Support Organisations or similar institutions. • Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union or comparable bilateral or multilateral organisations. • Experience in Morocco, Tunisia or the wider MENA region is highly desirable. • Excellent analytical, stakeholder engagement and report-writing skills. • Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</p>
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What you will enjoy doing
<span></span><ul>
<li>· Review vendor billing information in the financial systems, ensure accuracy and compliance with the local accounting regulations.</li>
<li>Support Finance & Controlling activities, including reporting, budgeting, cost control, and financial analysis.</li>
<li>Assist with controlling processes, compliance, and financial decision-making.</li>
<li>Work closely together with the company's purchasing department to ensure transactions are being recorded accurately, and vendors are all paid on time.</li>
<li>Ensure that all accounting operations within an accounting department run smoothly.</li>
<li>Prepare the monthly and quarterly accounting reports.</li>
<li>analysis of all vendor and expense accounts.</li>
<li>Supervise petty cash management.</li>
<li>Review and update all prices for all customers.</li>
<li>Enter and analyze all monthly data in eMIS and D365.</li>
<li>Prepare monthly margin reports.</li>
<li>Review and update quarterly inventory variance and update in system.</li>
<li>Coordinate and assist in the preparation of budgets, forecasts, and financial plans.</li>
<li>Make any other accounting and controlling related tasks as and when required.</li>
<li>Organize, secure, and maintain all files and records in accordance with policies and procedures.</li>
<li>Process local and foreign currency payments, cash management and debt facilities reporting.</li>
<li>Support finance and accounting responsible in taxes, prepare tax returns, and handle the tax inspections in collaboration with the consultant.</li>
</ul>
What makes you great
<span></span><ul>
<li>University degree in Finance, Accounting, Economics, or a related field.</li>
<li>Good knowledge of Microsoft Office, particularly Excel and Outlook.</li>
<li>Strong attention to detail, analytical and numerical skills.</li>
<li>Basic knowledge of Moroccan taxation laws and regulations is an advantage.</li>
<li>Ability to prioritize and manage multiple tasks in a dynamic environment.</li>
<li>Customer-oriented mindset with good communication and interpersonal skills.</li>
<li>Fluent in Arabic and English, both written and spoken.</li>
</ul>
What you can expect working with us
<ul>
<li><strong>Join a global market leader with a strong local presence</strong> – part of a well‑established international group serving top brands worldwide.</li>
<li><strong>Supportive, family‑oriented work culture</strong> built on respect, trust, and open communication, where every colleague matters.</li>
<li><strong>Real opportunities to learn, grow, and advance</strong> through continuous development, structured onboarding, and challenging projects.</li>
<li><strong>Fair employment practices and competitive benefits</strong> in an inclusive workplace that values diversity, integrity, and equal opportunity.</li>
<li><strong>A dynamic environment that encourages ideas and improvement</strong>, offering flexibility and meaningful work with global exposure.</li>
<li>We know that no one ticks every box from day one, and that's okay. If you're motivated to grow, learn and take on new challenges, you'll find all the support you need with us.</li>
</ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The goal of the mission is to ensure the continuity, quality, and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with business teams, technical teams, and stakeholders, in a nearshore and multi-context environment.</p><br><br><p>The consultant will be responsible for:</p><br><br><ul><li>Ensuring the quality of service, availability, and performance of HRIS application modules.</li><li>Monitoring incidents, requests, and changes not handled by the service desk.</li><li>Ensuring cyber compliance and application security (audits, fixes, MCO/MCS).</li><li>Supervising obsolescence, updates, changes, and maintainability of the solutions.</li><li>Daily synchronization of delivery between business, BA teams, and technical teams (TGITS, nearshore/offshore).</li><li>Liaising with integrators and competence centers.</li><li>Arbitrating priorities in collaboration with business and technical managers.</li><li>Building or co-consolidating the technical and functional roadmap.</li><li>Preparing and validating the transition to recurring mode (Move to Run).</li><li>Defining service levels, commitments, and expected quality criteria.</li><li>Ensuring the application of TGITS standards, methodologies, and SOX rules.</li><li>Keeping documentation up to date (processes, operations, security instructions).</li><li>Tracking the backlog, workload, milestones, and commitments.</li><li>Verifying the quality of deliverables and compliance with SLAs.</li><li>Producing structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 5 to 10 years of experience with HRIS solutions (SAP HR, SuccessFactors, or equivalent). Proven experience in managing application delivery for a critical scope with high business visibility.</p><br><br><p>Experience in the energy sector is a major asset.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>HRIS: SAP HR, SuccessFactors, HR4U - operations, configuration, changes</li><li>HR Business Processes: payroll, training, talent, personnel administration</li><li>Delivery & Run: RUN/BUILD cycle, incident and backlog management, MCO/MCS, SLA</li><li>Compliance: application security, SOX rules, TGITS standards</li><li>Management: application roadmap, structured reporting, dashboards, capacity management</li><li>Cross-functional: coordination of multicultural teams, liaison with integrators and competence centers</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>The Consultant will be responsible for:</strong></p><br><br><p>Mission focused on the management, coordination, and monitoring of resources needed for industrial projects (kits, complete tooling, partial tooling, BA, series parts, etc.), as well as synchronizing data between different management tools (PLM, Planisware, TRM, ADM).</p><br><br><br><p><strong>1. Animation & Monitoring BF/BA</strong></p><br><br><ul><li>Verify the consistency between ordered kit lists and PMV inventory/summary files.</li><li>Record equipment, orders, and actual costs of the centers.</li><li>Monitor KPIs related to kit commitment deadlines (template, complete tooling, partial tooling, BA).</li><li>Approve and commit files with the PMV.</li><li>Identify blockages in committed needs and coordinate actions to resolve them.</li><li>Prepare information on budget overruns for weekly meetings.</li><li>Ensure weekly monitoring of project KPIs.</li><li>Participate daily in coordination meetings (welding, plastics, etc.) to facilitate exchanges.</li></ul><p><strong>2. EDL COMMISSIONING:</strong></p><br><br><ul><li>Approve OVA/Archive documents according to key project milestones.</li></ul><br><br><p><strong>3. Management of missing parts:</strong></p><br><br><ul><li><p>Verify that current stock covers needs.</p><br><br></li><li><p>Identify missing items and coordinate with suppliers to obtain them.</p><br><br></li></ul><br><br><p><strong>4. Series Transfer</strong></p><br><br><ul><li>Initialize series files (components, references).</li><li>Monitor progress and impacts on the master schedule.</li><li>Objective: centralize and plan cross-functional needs of brands and projects.</li><li>Details: Collect needs, plan actions, and manage the program.</li></ul><p><strong>5. Planning & Coordination</strong></p><br><br><ul><li>Coordinate the planning of the captive fleet.</li><li>Update the ISP (master schedule for suppliers and PRs).</li><li>Update inventory files (kits, complete tooling).</li><li>Synchronize data between Planisware and PLM.</li><li>Build KPIs from PLM extractions (off-tool parts).</li><li>Update series files and planning impacts.</li><li>Track types and loops of return to series production.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 in Industrial Engineering, or with experience in the automotive sector.</p><br><br><p><strong><u>Experience</u></strong>: 1 to 3 years in industrial engineering.</p><br><br><p><u><strong>Technical Skills & Tools:</strong></u></p><br><br><ul><li><strong>Office Tools:</strong> Very good command of Excel and PowerPoint (Advanced Excel: pivot tables, KPIs, stock tracking, consolidation).</li><li><strong>Planisware:</strong> Planning update and data synchronization.</li><li><strong>PLM:</strong> Extraction, parts analysis, and tracking of <em>off-tool parts</em>.</li><li><strong>TRM / ADM:</strong> Volume consolidation and phase updates.</li><li><strong>Inventory Systems:</strong> Knowledge of inventory systems (kits, complete tooling, BA).</li><li><strong>Planning Standards:</strong> Mastery of manufacturer planning standards.</li></ul><p><u><strong>Project Management & Finance:</strong></u></p><br><br><ul><li>Global project management.</li><li>Knowledge of costing and cost management.</li></ul><p><u><strong>Soft Skills:</strong></u></p><br><br><ul><li>Communication and team management skills.</li><li>Rigor and flexibility.</li></ul><p><u><strong>Languages:</strong></u></p><br><br><ul><li>Good level in English and French.</li></ul><br><br> <br><br> </div>
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<br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
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<br> Job : <p>Join our company, a major player in the <strong>Insurance</strong> sector, for a stimulating position as an <strong>HRBP</strong>. You will join a dynamic team within our establishment in <strong>Fes</strong>, <strong>Morocco</strong>. Your role will be central in aligning HR strategies with business objectives, thus contributing to our collective success.</p><br><br><p>Your actions will aim to <strong>optimize talent management</strong> and support team development. You will be a key partner for managers, assisting them in implementing HR policies and fostering a high-performing and fulfilling work environment.</p><br><br><p>Your main missions will include:</p><br><br><ul><li>Support managers in defining and implementing their HR strategy.</li><li>Manage recruitment, onboarding, and employee development processes.</li><li>Ensure compliance with HR policies and labor law.</li><li>Contribute to performance management and career management.</li><li>Participate in social relations management and risk prevention.</li><li>Be a trusted advisor for teams on all human resources related issues.</li></ul><p>You will also be involved in cross-functional projects aimed at improving the employee experience and organizational efficiency.</p><br><br> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with significant experience in <strong>Call Center</strong> professions.</p><br><br><p>Solid professional experience of <strong>5 to 10 years</strong> in generalist or specialized HR roles is expected. In-depth knowledge of the insurance and brokerage sector would be a considerable asset.</p><br><br><p>To succeed in this role, it is essential to have excellent <strong>communication</strong>, <strong>interpersonal</strong>, and <strong>negotiation</strong> skills. You must demonstrate <strong>autonomy</strong>, a strong <strong>analytical ability</strong>, and a talent for <strong>problem-solving</strong>. A solid understanding of business issues and the ability to work closely with management will be crucial.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving issues or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy taking on challenges and are customer-focused.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (F/M) - Technical Support - Agadir - French / English | Agadir (Morocco)
Customer Service
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Like to take on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Telephone exchange<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (M/F) - Customer Service - Marrakech - French / English | Marrakech (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone conversation<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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Job : <p>The Country Manager will be responsible for the business development and operational management of the agency in Morocco, ensuring its profitability and the performance of its teams.</p><br><br><p>His main missions will be as follows:</p><br><br><ul><li>Define and implement the business development strategy of the agency in the local market;</li><li>Prospect and develop a client portfolio in various sectors;</li><li>Identify business opportunities, negotiate offers, and ensure order follow-up;</li><li>Develop commercial synergies with other Group entities, particularly around offshore activities;</li><li>Lead the recruitment and staffing of consultants, with the support of a dedicated recruiter for sourcing;</li><li>Supervise and support Business Managers in achieving their objectives;</li><li>Ensure HR management and follow-up of the agency's consultants;</li><li>Manage the agency's profit and loss (P&L), ensuring revenue growth and margin control;</li><li>Coordinate activities with the project manager responsible for monitoring offshore operations;</li><li>Guarantee the smooth operation of the agency and the quality of customer relations;</li><li>Travel nationally to meet clients and prospects.</li></ul> <br> <br> Required profile : <p><strong>Education and experience:</strong></p><br><br><ul><li>Master's degree (Bac+5), ideally in IT or engineering.</li><li>You have at least 10 years of experience in IT services or engineering consulting, with proven experience in managing a subsidiary, Business Unit, or profit center.</li></ul><p><strong>Required technical skills: </strong></p><br><br><ul><li>Mastery of B2B business development: prospecting, negotiation, account development, and customer retention;</li><li>Good understanding of IT and engineering services and the ability to propose solutions adapted to client needs;</li><li>Experience in recruitment, staffing, and consultant management;</li><li>Ability to supervise Business Managers and manage their performance;</li><li>Mastery of P&L management and tracking of revenue, costs, and margins;</li><li>Ability to work with different entities of an international group and develop synergies around offshore activities;</li><li>Excellent command of French and English, both spoken and written.</li></ul><p><strong>Required personal qualities: </strong></p><br><br><ul><li>Entrepreneurial spirit, proactivity, and results-oriented.</li><li>Leadership and ability to unite teams.</li><li>Excellent interpersonal skills, listening skills, and customer service orientation.</li><li>Versatility and autonomy.</li><li>Organization, rigor, and synthesis skills.</li><li>Analytical and problem-solving abilities.</li><li>Adaptability, tenacity, and good stress management.</li><li>Humility, commitment, and team spirit.</li></ul> <br><br> </div>
<p>We are looking for an experienced Business Analyst to join our Analytics & Insight team. In this role, you will leverage contact center data, business performance metrics, and analytical insights to identify opportunities, support operational excellence, and drive business performance. Key Responsibilities Business & Data Analysis Analyze contact center data, KPIs, and operational performance to identify trends, gaps, and opportunities. Translate business requirements into actionable analytical solutions and recommendations. Develop and maintain reports, dashboards, and performance analyses. Prepare and deliver insightful presentations to internal stakeholders and clients. Collaborate with the BI & Reporting team to enhance dashboards and visualizations using Power BI . Support continuous improvement initiatives by providing data-driven recommendations. Use speech analytics and interaction data to identify customer and operational insights. Stakeholder Management Partner with internal stakeholders to understand business needs and translate them into analytical requirements. Present findings, insights, and actionable recommendations to management and clients. Work closely with Operations, Analytics, Data Science & Engineering teams to support business objectives. Act as a trusted advisor by providing data-driven insights to improve operational performance. Manage multiple analytical projects and priorities in a fast-paced environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Applicants must meet the following requirements: A minimum of 2 years of experience as a Business Analyst or in a similar analytical role , preferably within a call center or customer service environment. Candidates without relevant experience in business analysis, data analysis, or a similar analytical role will not be considered for this position. Good command of French and English , with excellent verbal and written communication skills. Fluency in French and English (written and spoken) is mandatory. Intermediate knowledge of Power BI for data visualization and reporting. Strong analytical, problem-solving, and critical-thinking skills. Good understanding of call center operations, KPIs, and performance metrics . Experience with CallMiner or other speech analytics tools is a plus . Ability to translate complex data into clear, actionable business insights. Ability to manage multiple priorities and work independently in a fast-paced environment.</p>
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Company Description<br><p>Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><p>We are seeking to hire a dedicated, organized, and efficient <strong>"Customer Supply Chain Consultant Trainee"</strong> to join our team.</p><br><p>- Primary customer contact for Order Intake and follow up<br>
- Interface between customer & logistics service providers (including warehouse & transport arrangements & communication<br>
- Orders on Hand management, including back order follow up, monitoring & feedback<br>
- Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions<br>
- Handle and respond to all customer requests<br>
- Support business with Automation projects related to customer data processing (order placement, order amendment etc)<br>
- Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims<br>
- Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders<br>
- Facilitating export customer documentation & transportation processes<br>
- Automotive telephone sales<br>
- Handling very low level Technical inquiries on parts availability.<br>
- Support sales and marketing in promotional activity.<br>
- Reporting ( customer backorder, claims, ect...).</p><br><br>Qualifications<br><ul><li>University degree in business administration, logistics or equivalent</li><li>Excellent organisational skills with ability to multitask and work under pressure</li><li>Proficiency in MS Office suite (SAP experience an advantage)</li><li>Strong coordination skills and customer orientation</li><li>Ability to build relationships and cooperate with people at all levels</li><li>Working knowledge of supply chain processes</li><li>Technical understanding of the automotive industry is a plus</li><li>Fluent in English</li></ul><br>Additional Information<br><p><strong>ANAPEC placement contract with a duration of 12 months.</strong></p><br><br><br> </div>
<p>Who are we? Concentrix is an international company present in more than 70 countries. We are specialists in improving the customer experience and optimizing business processes. We help organizations transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Consultant: Your main responsibility will be to be the privileged point of contact for our customers. Your functions include: Support customers and potential customers in solving problems and providing information. Actively contribute to strengthening our brand image and increasing customer satisfaction. Manage complaints effectively. Be a true ambassador for excellence in customer service.</p><p>How will you do it? Through incoming calls, emails, correspondence, and potentially social media interactions. No cold calling or sales calls!</p><p>What do we offer? At Concentrix, the valuation and development of our employees are a priority.</p><p>Remuneration and Benefits: Portuguese language bonus. Performance bonuses. Attendance and punctuality bonus after 12 months of seniority. Special Eid Al-Adha bonus.</p><p>Flexible working hours with the possibility of remote work after the integration period. Free gym access. Transportation provided by the company.</p><p>Social Benefits: Advantageous health insurance + CNSS/AMO. Complementary pension plan after one year of seniority.</p><p>Excellent working conditions: Initial and continuous training. Working environment that promotes employee well-being. Real opportunities for professional growth and development.</p><p>Our recruitment process: 1. Telephone pre-selection: First conversation with a member of the recruitment team to validate the job requirements. 2. Collective presentation and tests: Company presentation, Q&A session, and written tests (French and IT). 3. Individual interview (30 minutes): In-depth conversation with a member of the recruitment team to assess your skills and align your professional ambitions with our company culture.</p><p>Are you ready for this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet. We look forward to meeting you soon! Join the Concentrix team today!</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent command of the Portuguese language, oral and written. Good computer skills. Customer service orientation. Active listening, empathy, and cordiality. Analytical skills. Ability to identify needs and anticipate solutions.</p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be in charge of:</p><br><br><p><em><strong>Test Activity Coordination:</strong></em></p><br><br><p>- Oversee and organize tests on API platforms, ensuring optimal coverage of functional and technical requirements.</p><br><br><p>- Leadership of the QA Community of Practice (CoP):</p><br><br><p>- Apply and promote CoP QA frameworks, tools, methodologies, and best practices within the teams.</p><br><br><p>- Adapt these frameworks based on specific project needs.</p><br><br><p>- Actively contribute to the continuous improvement of QA processes.</p><br><br><p><strong><em>Cross-functional Collaboration:</em></strong></p><br><br><p>- Work with the DevOps team to implement and improve test automation.</p><br><br><p>- Ensure knowledge transfer to support teams regarding new data flows and integrations.</p><br><br><p><strong><em>Test Strategy:</em></strong></p><br><br><p>- Define and implement a global test strategy for platforms and their components.</p><br><br><p>- Write and validate acceptance criteria for functional requirements (FRs).</p><br><br><p><strong><em>Test Management:</em></strong></p><br><br><p>- Design test cases to maximize coverage while optimizing the necessary effort.</p><br><br><p>- Plan and prepare test phases in collaboration with the platform teams.</p><br><br> <br> Required profile : <p>Master's degree in Information Technology with 5 years of experience.</p><br><br><p><em><strong>Required Skills</strong></em></p><br><br><ul><li>Proven Experience:</li><li>Proficiency in WebServices, REST APIs, and Microservices technologies, as well as associated testing tools (Postman, Insomnia with advanced scripting).</li><li>Experience in managing complex test environments for enterprise solutions.</li><li>Automation and CI/CD:</li><li>In-depth knowledge of test automation frameworks and CI/CD pipelines.</li><li>Scripting and programming skills (Java, Python, or similar language).</li><li>Tools:</li><li>Experience with Zephyr (a plus).</li><li>Proficiency in bug management tools (JIRA, Bugzilla, etc.).</li></ul><p><strong><em>Soft Skills:</em></strong></p><br><br><ul><li>Leadership and ability to mentor QA Engineers.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work in an agile and dynamic environment.</li><li>Fluent English</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for: Checkout & Shopping Cart: Shopping cart management, payment and order processing. Choose & Plan: Booking delivery slots and logistics mapping.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required tasks:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test Engineering & Functional Quality: Design, writing and execution of functional test plans on Web and Mobile (App) environments. Guarantee of non-regression on critical paths with high availability constraints.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Full Stack Test Automation: Development, maintenance, and execution of web automation scripts with Playwright/TypeScript. Development, maintenance, and execution of mobile (app) automation scripts with Appium and execution on BrowserStack. Integration of automated tests into CI/CD pipelines.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years of experience in QA Automation Backend</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the retail/mass distribution sector would be an advantage.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop, and maintain automated test scripts using Selenium/Java, Playwright/Typescript, or Karat DSL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test and validate REST APIs with tools like Postman</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications (User Stories) to define the automated test cases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use the Gherkin language to define test scenarios</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, execute, and maintain functional and automated tests on iOS and Android mobile applications, using Appium.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and manage CI/CD pipelines for test automation with Jenkins or GitLab CI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform regression testing and track anomalies on mobile applications</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and maintain relevant datasets for automated testing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage testing and quality monitoring with the Jira XRAY tool</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the principles of software quality assurance, in particular ISTQB</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply agile methods, especially Scrum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating clearly and effectively in writing and orally in French for smooth interactions with professionals and teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respecting deadlines while maintaining high standards of quality and excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply a mindset of continuous improvement to optimize practices and results.</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms. Your responsibilities will include: Supporting teams in adopting and improving DevOps and GitOps practices; designing, deploying, and maintaining robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps); and automating deployment, configuration, and operations processes using Ansible, Terraform, ArgoCD, or Flux. Design and administer infrastructures using the Infrastructure as Code (IaC) approach. Deploy, administer, and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm). Participate in the design, deployment, and operation of private cloud, on-premises, and hybrid environments. Implement monitoring, supervision, and observability solutions (Prometheus, Grafana). Contribute to infrastructure security (secret management, IAM, HashiCorp Vault, Azure Key Vault, OPA). Analyze and resolve complex incidents, track corrective actions, and contribute to continuous improvement. Support technical teams in disseminating DevOps best practices and automation methodologies.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux systems (Red Hat, Ubuntu) and Windows Server. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>
<p>You want to design high-impact change strategies and support companies in their in-depth transformations? Intervene in the context of Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, with clients in various sectors of activity (banking, energy, transport, public sector, retail, etc.). As a consultant, you will intervene with major clients on high-impact strategic and operational projects, whether digital, organizational, cultural or technical, such as: Business Transformation Strategic Plan: define new operational models, analyze disruptions and develop strategic plans. Reorganizations: carry out organizational diagnostics, design new structures and support social issues. Operational Performance: deploy optimization and efficiency strategies, cost reduction. Post-Merger Integration: prepare and manage merger, carve-out or dismantling projects, from identifying risks/opportunities to deployment (organization, leadership, culture). Governance: implement governance models optimizing decision chains. Change Management Audit: carry out maturity and change impact diagnostics. Strategic Plan: develop support strategies adapted to the client's context. Communication: design and manage communication and engagement mechanisms. Coaching & Training: support managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs. Monitoring: manage, measure and anchor results over time. You will also be involved in the internal life of the firm, around different topics: The development or strengthening of our offers / decrypting current innovations and issues. The development of new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific decrypts, studies, white papers, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate of a major engineering school or business school, you ideally have 3 to 5 years of successful experience in consulting or organizational transformation. You have an appetite for issues related to data and AI, the ability to quickly develop skills in these areas and are enthusiastic about the idea of supporting our clients in seizing opportunities. </p>
<p>We are seeking a high-caliber Financial Director to lead the financial strategy, control, and reporting of our client s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting it s a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. You ll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><strong>Core Responsibilities</strong></p><p>1. Strategic Finance & Leadership</p><ul><li>Drive long-term financial planning aligned with business strategy</li><li>Oversee capital budgeting, performance metrics, and risk management</li><li>Develop financial and tax strategies, lead treasury and investor relations</li><li>Serve as a financial advisor to the Executive Director and senior management</li></ul><p>2. Governance, Compliance & Internal Controls</p><ul><li>Ensure compliance with Moroccan and IFRS accounting standards</li><li>Maintain robust systems of internal controls and audit readiness</li><li>Oversee legal, tax, and corporate governance matters across entities</li><li>Document and enforce accounting policies and procedures</li></ul><p>3. Operational Finance & Team Management</p><ul><li>Lead all finance operations across accounting, reporting, and treasury</li><li>Design an optimal org structure within the finance function</li><li>Supervise financial operations of subsidiaries and foreign entities</li><li>Manage outsourced functions and vendor relationships</li></ul><p>4. Transaction Oversight</p><ul><li>Ensure timely processing of AP, AR, payroll, and debt servicing</li><li>Lead financing activities, including debt/equity arrangements</li><li>Maintain accurate financial records, reconciliations, and documentation systems</li></ul><p>5. Reporting & Decision Support</p><ul><li>Issue accurate and timely financial statements and dashboards</li><li>Lead budget planning and forecasting processes</li><li>Analyze variances and report on operational KPIs and performance drivers</li><li>Support commercial decisions, capital investments, pricing, and negotiations</li><li>Coordinate the preparation of corporate annual reports and investor materials</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Moroccan nationals</li><li>Bachelor's degree in Finance or Accounting (mandatory)</li><li>Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</li><li>A legal background is a plus</li><li>Fluent in English and French (written and verbal)</li><li>15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</li><li>Experience in real estate, and preferably with Big 4 external audit background</li><li>Deep knowledge of Moroccan financial reporting and IFRS</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The objective of the mission is to guarantee the continuity, quality and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with third-party, technical teams and stakeholders, in a nearshore and multi-context context.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality of service, availability and performance of HRIS application modules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track incidents, requests, and developments not handled by the service desk.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure cyber compliance and application security (audits, patches, MCO/MCS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the obsolescence, updates, evolutions and maintainability of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Synchronize daily delivery between the trades, BA teams and technical teams (TGITS, nearshore/offshore).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure communication with integrators and centers of expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrate priorities in collaboration with business and technical managers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build or co-consolidate the technical and functional roadmap.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and validate the transition to r current mode (Move to Run).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the expected service levels, commitments and quality criteria.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of TGITS standards, methodologies and SOX rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keep the documentation up to date (processes, operations, safety instructions).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track the backlog, workload, milestones and commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the quality of deliverables and compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+5 in engineering school or equivalent university degree with a specialization in computer science, or demonstrating equivalent significant experience.</font></font></p><h2>Exp rience :</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-10 years of experience with HRIS solutions (SAP HR, SuccessFactors or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in managing application delivery within a critical scope with high business visibility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the energy sector is a major asset.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">HRIS: SAP HR, SuccessFactors, HR4U – operation, configuration, upgrades</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Third-party HR processes: payroll, training, talent, personnel administration</font></font></li><li>Delivery & Run : cycle RUN/BUILD, gestion des incidents et du backlog, MCO/MCS, SLA</li><li>Conformit : s curit applicative, r gles SOX, standards TGITS</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management: application roadmap, structured reporting, dashboards, capacity management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional: coordination of multicultural teams, liaison between integrators and centers of expertise</font></font></li></ul>
<p>At Pullman Bouskoura , people are at the heart of everything we do. We are looking for an experienced and dynamic People & Culture Manager to lead our hotel s human resources agenda and help bring our vibrant, performance-driven culture to life. Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor's premium standards.</p><p><b>Key Responsibilities</b></p><ul><li>Strategic Advisory: Act as a trusted People & Culture advisor to leaders and team members, fostering a collaborative and modern work environment.</li><li>Talent Acquisition & Integration: Lead premium recruitment, onboarding, and induction strategies to ensure an exceptional, welcoming candidate and employee journey.</li><li>Talent Development & Learning: Drive high-potential talent development, training initiatives, and succession planning, supporting internal growth and regional career progression within the Accor network.</li><li>Culture & Well-being: Shape and embed the Pullman brand culture, championing diversity, equity, inclusion, and robust workplace wellbeing initiatives (perfectly aligned with our green and refreshing environment).</li><li>HR Operations & Compliance: Ensure accurate payroll administration, HR reporting, and strict compliance with Moroccan labor law and Accor internal standards.</li><li>Performance & Employee Relations: Support performance management, constructively manage employee relations, and promote positive social dialogue with staff representatives</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: Proven experience as an HR Manager, People & Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally. Expertise: Deep knowledge of Moroccan labor law and local payroll practices. Language Skills: Full professional proficiency in French and English is required. Fluency in Arabic is highly preferred to engage with local teams and partners. A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</p>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>For one of our clients, we are looking for an <strong>Automation and Business Intelligence (BI) Consultant</strong> responsible for maintaining and evolving Excel tools used daily by business teams for performance monitoring and reporting.</p><br><br><p>Your tasks</p><br><br><ul><li>Maintain and evolve multi-user Excel tools that consolidate data from multiple source systems.</li><li>Automate end-to-end processing chains (data loading, transformation, and reporting) using <strong>VBA</strong> and <strong>Power Query</strong>.</li><li>Design dashboards and summaries to facilitate decision-making.</li><li>Gather user needs, clarify them, and translate them into concrete solutions.</li><li>Check data quality to ensure the reliability of reports.</li><li>Support tool adoption: training, support, and continuous improvement.</li><li>Test and validate developments.</li></ul> <br> Required profile : <p><strong><u>Essential Skills</u></strong></p><br><br><ul><li>Advanced proficiency in <strong>Microsoft Excel</strong> and <strong>VBA development</strong>.</li><li>Good knowledge of <strong>Power Query</strong>.</li><li>Good knowledge of the <strong>Microsoft Power Platform</strong>: <strong>Power BI</strong>, <strong>Power Automate</strong>, and <strong>Power Apps</strong>.</li><li>Ability to analyze business needs and translate them into effective and appropriate automation solutions.</li><li>Excellent communication and user requirements gathering skills.</li></ul><p><strong><u>Preferred Skills</u></strong></p><br><br><ul><li>Experience in <strong>data visualization</strong>, particularly with <strong>Python</strong> and/or advanced chart development in Excel.</li><li>Experience with <strong>AI-assisted development</strong> and using tools like <strong>Microsoft Copilot</strong> or equivalent solutions.</li><li>Knowledge of <strong>REST APIs</strong> and their integration into business solutions.</li><li>Experience with the <strong>Microsoft Power Platform</strong> (<strong>Power BI</strong>, <strong>Power Automate</strong>, <strong>Power Apps</strong>).</li></ul><p><strong><u>Technical Environment</u></strong></p><br><br><ul><li>Microsoft Excel and VBA</li><li>Power Query</li><li>SharePoint (SharePoint Lists)</li><li>Microsoft Power Platform:<ul><li>Power BI</li><li>Power Automate</li><li>Power Apps</li></ul></li></ul><p><strong><u>Languages</u></strong></p><br><br><ul><li>Very good level of French</li><li>Very good level of English</li></ul> <br><br> </div>