Remote Jobs in Morocco
146 Jobs Found
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<p><span><span><strong>Systems Engineer </strong></span></span></p><br><p><span><span><strong>Location: Morocco </strong></span></span></p><br><p><span><span>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</span></span></p><br><p><span><span><strong><u>With us you will</u></strong></span></span></p><br><ul><li><span><span>Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</span></span></li><li><span><span>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</span></span></li><li><span><span>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</span></span></li><li><span><span>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.</span></span></li><li><span><span>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</span></span></li><li><span><span>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</span></span></li></ul><p><span><span><strong><u>Apply if you</u></strong></span></span></p><br><ul><li><span>Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable.</span></li><li><span>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</span></li><li><span>Can demonstrate your problem solving skills and how this has impacted key wins within your current organization.</span></li><li><span>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</span></li><li><span>Fluency in English is a must </span></li></ul><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>As a Telesales Customer Advisor, you will play a key role in:</p><br><br><ul><li>Promoting our clients' products and services</li><li>Identifying customer needs and proposing suitable solutions.</li><li>Negotiating and building customer loyalty</li><li>Turning every interaction into a sales opportunity and building lasting relationships.</li><li>Contributing to collective performance</li><li>Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction-oriented<br><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.<br><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong> Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and offering suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone call<br>An initial call with a member of the recruitment team to learn about Concentrix and confirm your fit for the role.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, as well as your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and validate your fit for the position.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Master French perfectly, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone interview<br>A first discussion with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transportation provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<p><span>Profile:</span></p><br><br><p><span>The ideal candidate is an engineer in Data or a similar field with a strong background in data analytics and visualization. You should possess a deep understanding of business needs and the ability to model them effectively. A strong communicator fluent in both French and English is essential for collaborating with diverse teams and stakeholders.</span></p><br><br><p><span>Responsibilities:</span></p><br><br><ul><li><p><span>Build and deploy reporting factory solutions based on Power-BI</span></p><br></li></ul><br><ul><li><p><span>Build official reports and dashboards for all the products and services in the scope of the reporting factory (aligned to product and service operating models)</span></p><br></li></ul><br><ul><li><p><span><span>Maintain, </span><span>update</span><span> and </span><span>provide assistance to</span><span> key stakeholders from a BI perspective</span></span></p><br></li></ul><br><ul><li><p><span>Work within a multicultural team across many global locations</span></p><br></li></ul><br><ul><li><p><span><span>Work in an agile </span><span>methodology</span></span></p><br></li></ul><br><p><span><span>Technical </span><span>Skills</span></span></p><br><br><p><span>Must Have Skills</span></p><br><br><ul><li><p><span><span>O</span><span>ver </span><span>5</span><span> years' experience</span></span><span><span> in creating and maintaining </span><span>PowerBI</span><span> reports</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of Microsoft Power platform and connectors to external data sources</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of PowerShell language and confidence in creation (and maintenance) of scripts.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong </span><span>proficiency</span><span> in MSBI (Microsoft Business Intelligence) tools, including SQL Server, SSAS (SQL Server Analysis Services), and SSIS (SQL Server Integration Services).</span></span></p><br></li></ul><br><ul><li><p><span>Extensive experience with Power BI development and reporting.</span></p><br></li></ul><br><br><ul><li><p><span>Power BI certification.</span></p><br></li></ul><br><ul><li><p><span><span>Good experience</span><span> in data modelling based on Power-BI</span></span></p><br></li></ul><br><ul><li><p><span>Experience with Row-Level Security (RLS).</span></p><br></li></ul><br><ul><li><p><span>Strong data consolidation and correlation skills.</span></p><br></li></ul><br><ul><li><p><span><span>Good u</span><span>nderstanding of data warehousing concepts.</span></span></p><br></li></ul><br><ul><li><p><span>Familiarity with agile delivery methodologies.</span></p><br></li></ul><br><p><span>Nice to have</span></p><br><br><ul><li><p><span><span>Experience</span><span> of Azure Data Services</span><span> (Data Factory, </span><span>DataBricks</span><span>, Synapse, </span><span>Data Lake, </span><span>etc</span><span>)</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Knowledge</span><span>of</span><span> Microsoft</span><span> Fabric</span></span></p><br></li></ul><br><ul><li><p><span>Knowledge of MS Graph API</span></p><br></li></ul><br><ul><li><p><span><span>Understanding of Active Directory and creation of privileged access within </span><span>PowerBI</span></span></p><br></li></ul><br><p><span>Soft Skills:</span></p><br><br><ul><li><p><span><span>Very good</span><span> communication skills in both French and English.</span></span></p><br></li></ul><br><ul><li><p><span>Strong analytical and problem-solving abilities.</span></p><br></li></ul><br><ul><li><p><span><span>A</span><span>bility to quickly understand and translate business </span><span>requirements into technical solutions</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work remotely and converse with team member </span><span>located</span><span> globally</span></span></p><br></li></ul><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><ul><li><p><span>Knowledge of agile delivery methods</span></p><br></li></ul><br><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contract type: Local + Permanent Your role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintaining and deploying workstations; Monitoring external service providers as needed for preventative/corrective maintenance; Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at various sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) in Administration/IT is required. 1-3 years of experience in a similar role is required; experience in the industrial sector is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) and good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) is essential. Your interpersonal skills, curiosity, ability to be proactive and innovative will allow you to successfully carry out your duties and thrive in this role.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Candidates should hold a Bachelor's degree (or equivalent) specializing in Administration/IT. They should have 1 to 3 years of experience in a similar role; industry experience is preferred. Proficiency in various IT tools and software is essential. Knowledge of networking (TCP/IP, OSI) and a good understanding of Microsoft technologies (Windows Server, workstations, Active Directory) are required. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this position.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Local + Permanent Contract Your Role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include the following*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintenance and deployment of workstations; Monitoring external service providers as needed (preventive/corrective maintenance); Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at different sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) specializing in Administration/IT is required. 1 to 3 years of experience in a similar role is required; experience in industry is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) Having good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions well and to thrive in this position.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Be a graduate with a Bac+3 specialisation in administration / IT.</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position; industry experience will be required.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering computer tools and various software.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of networking (TCP/IP, OSI)</font></font></li><li><font dir="auto" ><font dir="auto" >Have a good knowledge of Microsoft technologies (Windows server, workstation, Active Directory)</font></font></li><li><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></li></ul><p></p></section>
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Company:MarshDescription:<p>Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships.<br>Develops an understanding of client businesses by conducting account research, research on industry issues and preparing benchmarking studies for personal and team use.<br>Supports colleagues by managing day-to-day aspects for designated small accounts and conducting ensuing account management tasks including: processing billing requests and gathering information for quotes, generating project calendars, liaising between internal senior professionals and accounts and organizing meeting logistics to ensure customer satisfaction.<br>Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.<br>Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.<br>Develops and maintains a fluency in the Company's various service offerings to enrich work performed and develop sales capabilities.<br>For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R& D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>
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Company culture : <p>
<strong>Cnexia Tech</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br>
<br> Job : <p><span>Joining Cnexia means choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning, and allows all tech champions to achieve their creative dreams.</span></p><br><br><p><span>At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we are revolutionizing how Canadians communicate online, interact with Mobile Apps, or benefit from an AI-enhanced experience.</span></p><br><br><p><span>Proud to be a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been constantly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our brand-new, state-of-the-art site in Technopolis Rabat.</span></p><br><br><p><span>If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth in an engaging, multicultural, world-class environment.</span></p><br><br><ul><li>Monitor technological trends and contribute to the strategy and service evolution within communication and storage platforms.</li><li>Provide support and management for NetBackup and related storage products.</li><li>Implement and maintain multiprotocol environments (FC, iSCSI, NFS, CIFS) within NetApp NAS systems.</li><li>Perform daily backup operations, troubleshoot and resolve issues, and handle restore procedures.</li><li>Execute data migrations for various operating systems, including Solaris, AIX, Linux, and Windows.</li><li>Collaborate with systems administrators to diagnose and resolve storage-related issues or performance bottlenecks.</li><li>Manage storage tasks including allocation, LUN masking, and performance tuning.</li><li>Set up and monitor storage performance alerts and notification systems.</li><li>Develop and maintain CLI scripts for NetBackup and Brocade fiber switch configuration.</li><li>Participate in firmware upgrades, storage virtualization, and other infrastructure changes.</li><li>Engage in Agile planning processes, helping define requirements and user stories for internal teams.</li></ul><br> <br> Required profile : <strong>Job Offer Description </strong><br><p><span>Joining Cnexia means choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning, and allows all tech champions to achieve their creative dreams.</span></p><br><br><p><span>At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we are revolutionizing how Canadians communicate online, interact with Mobile Apps, or benefit from an AI-enhanced experience.</span></p><br><br><p><span>Proud to be a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been constantly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our brand-new, state-of-the-art site in Technopolis Rabat.</span></p><br><br><p><span>If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth in an engaging, multicultural, world-class environment.</span></p><br><br><ul><li>Monitor technological trends and contribute to the strategy and service evolution within communication and storage platforms.</li><li>Provide support and management for NetBackup and related storage products.</li><li>Implement and maintain multiprotocol environments (FC, iSCSI, NFS, CIFS) within NetApp NAS systems.</li><li>Perform daily backup operations, troubleshoot and resolve issues, and handle restore procedures.</li><li>Execute data migrations for various operating systems, including Solaris, AIX, Linux, and Windows.</li><li>Collaborate with systems administrators to diagnose and resolve storage-related issues or performance bottlenecks.</li><li>Manage storage tasks including allocation, LUN masking, and performance tuning.</li><li>Set up and monitor storage performance alerts and notification systems.</li><li>Develop and maintain CLI scripts for NetBackup and Brocade fiber switch configuration.</li><li>Participate in firmware upgrades, storage virtualization, and other infrastructure changes.</li><li>Engage in Agile planning processes, helping define requirements and user stories for internal teams.</li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>Bachelor's Degree in Computer Science, Information Technology, or related field.</li><li>Professional certifications in storage or backup technologies are a plus.</li><li>7+ years of hands-on experience with data storage technologies, including ONTAP, Hitachi, StorageGRID, and Brocade SAN (FC network); experience with other vendors (IBM, HPE) is also acceptable.</li><li>7+ years of experience with enterprise backup platforms such as NetBackup and Commvault (TSM experience will be considered).</li><li>7+ years of technical or operational experience in storage and backup administration in an enterprise IT environment.</li><li>5+ years of general networking experience.</li><li>Proven experience implementing and supporting multiprotocol environments (FC, iSCSI, NFS, CIFS) in NetApp NAS systems.</li><li>Working knowledge of VMware, OpenStack, Kubernetes.</li><li>Familiarity with scripting using Python.</li><li>Knowledge of Microsoft SQL Server, Oracle DB.</li><li>Experience using Jira and Agile methodologies (Epics, User Stories).</li><li>Strong troubleshooting and performance tuning skills in large-scale environments.</li><li>Team player with excellent communication and interpersonal skills.</li><li>Ability to work independently, multitask, and deliver results in a fast-paced, high-standards environment.</li><li>Highly detail-oriented with a strong commitment to quality and factual accuracy.</li></ul><br><strong>Benefits </strong><br><ul><li>Competitive compensation and comprehensive benefits package.</li><li>Opportunity to work with a dynamic team of technology experts.</li><li>Chance to make a significant impact on the company's digital transformation journey.</li><li>Global Team & Tech: Work remotely with a talented team worldwide, using cutting-edge tools.</li><li>Grow Your Skills: Gain new knowledge with certifications and online courses.</li><li>Competitive Pay: Get rewarded for your performance with a competitive salary.</li><li>Work Anywhere From Morocco: Enjoy the flexibility of 100% remote work.</li></ul><br><p><span>At Cnexia, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, or disability.</span></p><br><br> <br><br> </div>
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Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset.
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<br> Job : <p><strong>Your mission:</strong><br>Within our project teams, you will support the building manager in the production and monitoring of general installation studies by bringing your technical expertise and your global vision of industrial projects.</p><br><br><p>As a <strong>General Installation Engineer</strong>, you will be responsible for:</p><br><br><br><ul><li>Studying the layout of different equipment and materials on the 3D model.</li><li>Receiving input data related to the general installation of the building, analyzing them and verifying their technical consistency.</li><li>Monitoring modifications requested by different engineering disciplines.</li><li>Verifying the consistency between detailed mechanical diagrams and the 3D model by coordinating the activities of draftsmen and designers.</li><li>Leading and conducting general installation reviews with the various project stakeholders.</li><li>Identifying blocking points and proposing associated action plans.</li><li>Developing and maintaining the status of the model by integrating the latest available input data.</li><li>Participating in multidisciplinary coordination to ensure optimal integration of equipment and networks while respecting technical, safety, and operational requirements.</li></ul> <br> <br> Required profile : <p>Graduated from an engineering school or holder of a Bac+5 in Mechanical Engineering, General Installation, Civil Engineering, or equivalent.<br>You have significant experience in general installation studies on complex industrial projects.<br>You have a technical English level of B2 minimum, allowing you to interpret technical documentation and communicate in an international environment.<br>You are proficient in reading plans, technical diagrams, and 3D models.<br>You have strong skills in technical coordination and interface management between disciplines.<br>You are recognized for your rigor, your analytical skills, your organizational skills, and your ability to work in a team.</p><br><br><p>Experience in one of the following sectors is highly appreciated:</p><br><br><ul><li>Thermal power plants;</li><li>Electricity production;</li><li>Industrial turbomachinery (gas turbines, steam turbines);</li><li>Heavy industry (cement, steel, chemical);</li><li>Water desalination;</li><li>Oil & Gas</li></ul><br><p><strong>Some reasons to join us:</strong></p><br><br><p><br>• Quality of work life: Possibility of teleworking in Morocco and internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.<br>• Continuous learning: access to training and certifications dedicated to your technology, personalized support, and a structured integration process.<br>• Varied and high-impact projects: work with major clients in diverse sectors with stimulating business and technological challenges.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>
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Company Description<br><p>Chez Devoteam, nous sommes des « Digital Transformakers ». Le respect, la franchise et la passion animent chaque jour notre tribu. </p><br><p>Ensemble, nous aidons nos clients à remporter la bataille du Digital : du conseil à la mise en œuvre de technologies innovantes, jusqu’à l’adoption des usages.</p><br><p>Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA n’ont plus aucun secret pour notre tribu ! </p><br><p>Nos 10 000+ collaborateurs sont certifiés, formés et accompagnés au quotidien pour relever de nouveaux challenges innovants.</p><br><p>Leader du Cloud, de la Cybersécurité et de la Data en EMEA, le Groupe Devoteam a réalisé en 2022 un chiffre d’affaires de 1,036 milliard d’euros et se donne pour ambition de le doubler dans les 5 années à venir.</p><br><p>Devoteam Maroc, acteur de référence dans les expertises IT depuis plus de 30 ans (350+ consultants) accélère sa croissance en développant ses activités d’expertise en nearshore pour répondre aux besoins de nos clients français, européens et moyen orientaux.</p><br><p><strong>Es-tu prêt(e) à nous rejoindre et relever ensemble ce défi ?</strong></p><br><br>Job Description<br><p>En tant que <strong>Test Lead Automation</strong>, vous serez responsable de la stratégie d’automatisation des tests et de l’encadrement des équipes QA. Vous garantirez la qualité des applications en développant des frameworks de test robustes et en assurant la mise en place des bonnes pratiques.</p><br><p>Vos missions incluent :</p><br><ul><li>Définition et mise en œuvre de la stratégie d’automatisation des tests.</li><li>Conception, développement et maintenance des frameworks de tests automatisés.</li><li>Encadrement et coordination d’une équipe de testeurs (automatisation et fonctionnel).</li><li>Élaboration des plans de tests et exécution des campagnes de tests automatisés.</li><li>Collaboration avec les équipes de développement, DevOps et métiers pour garantir la qualité des livrables.</li><li>Amélioration continue des processus de test et intégration des nouvelles technologies et outils.</li><li>Analyse des résultats des tests et reporting des anomalies.</li><li>Veille technologique et recommandation des meilleures pratiques en matière d’automatisation des tests.</li></ul><p><strong>Compétences requises</strong></p><br><p><strong>Compétences techniques</strong></p><br><ul><li>Maîtrise des outils et frameworks d’automatisation : <strong>Playwright, Robot Framework</strong></li><li>Bonne connaissance des langages de scripting : <strong>Python, Java</strong></li><li>Expérience avec les outils de gestion de test (TestRail, Zephyr, Xray)</li><li>Connaissance des pipelines CI/CD (Jenkins, GitLab CI/CD, Azure DevOps)</li><li>Expérience avec les API REST et leur validation via des tests automatisés</li><li>Connaissance des méthodologies Agile (Scrum, Kanban)</li></ul><p><strong>Compétences comportementales (Soft Skills)</strong></p><br><ul><li>Leadership et capacité à encadrer une équipe.</li><li>Esprit d’analyse et de résolution de problèmes.</li><li>Bonne communication et pédagogie.</li><li>Rigueur et souci du détail.</li><li>Capacité à travailler en équipe et à collaborer avec les différentes parties prenantes.</li></ul><br>Qualifications<br><p><strong>Profil recherché</strong></p><br><ul><li><strong>Formation</strong> : Bac+5 en Informatique, Génie Logiciel ou équivalent.</li><li><strong>Expérience</strong> : 5 à 10 ans en testing, dont une expérience significative en automatisation et en encadrement d’équipe.</li><li><strong>Langues</strong> : Français et anglais (technique) requis.</li></ul><p><strong>Avantages</strong></p><br><ul><li>Environnement de travail dynamique et innovant.</li><li>Possibilités de formation et de montée en compétences.</li><li>Télétravail partiel possible selon le poste.</li><li>Participation à des conférences et événements tech.</li></ul><br>Additional Information<br><ul><li>https://www.linkedin.com/company/devoteam</li><li>https://twitter.com/devoteam</li><li>https://www.facebook.com/devoteam</li></ul><br><br> </div>
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Company:MarshDescription:<p>Oversees and has accountability for day to day accounting processes and systems, ensuring accurate processing, recording, and reporting of financial information.Responsible for the accuracy and maintenance of financial records, including but not limited to the insured level financial records, ledger accounts, and the resultant financial statements, Reviews, approves, and may prepare supporting schedules, account reconciliations, journal entries and balance sheet analyses.</p><br><p>Delegates, reviews, approves, and on occasion, may prepare requests for ad hoc analysis of various types of financial information utilizing operational and financial analytics as appropriate for the situation.</p><br><p>Assists with the maintenance and improvement of the internal control environment including general adherence and knowledge of SOX controls, SSAE16, and external audit procedures, as applicable.Ensures daily management activities are conducted in compliance with internal and external control requirements. May ensure that Statutory Accounts are properly maintained and reconciled in accordance with Generally Accepted Accounting “Policy” procedures (GAAP).Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work.</p><br><p>Provides direct supervision, leadership, and mentoring to accounting staff.May manage managers, supervisors, and / or individual contributors.Responsible for driving the engagement and culture of the team.</p><br><p>Understands the financial strategies and plans of the business and serves as consultant to management on processes with financial implications, financial plans and business performance.</p><br><p>Leads team and possibly cross functional teams in identifying opportunities to improve operating efficiency, controls, implement new technologies, develop solutions, achieve consensus for change and drive projects through implementation.</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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Job : <p>Reporting to the Director of the Public Lighting Business Unit, the Key Account Manager is the sole manager of the commercial relationship and strategy for a portfolio of Key Accounts. Adopts an "Outside-In" approach to sell integrated solutions (smart lighting, IoT, energy performance) and make Lamalif the partner of choice.</p><br><br><p><strong>Key missions:</strong></p><br><br><ul><li>Portfolio Management: Develop strategic accounts, prospect, monitor tenders and budgets.</li><li>Forecasting & Rigor: Feed the Sales Funnel with reliable forecasts (amounts, dates, phases).</li><li>Personalized Plans: Develop Key Account Plans (SWOT, strategy, action plan) for each major account.</li><li>Customer Relationship: Map the Decision Making Unit, deploy a relationship plan, and aim for Partner / Advisor status.</li><li>Offers & Negotiation: Prepare responses to tenders, negotiate in compliance with procedures, and propose tailor-made Value Propositions (measurable ROI).</li><li>Cross-functional Management: Mobilize internal teams (technical, studies, support) to manage the sales process end-to-end.</li><li>Development: Create additional opportunities and activate prescription (engineering firms, architects, project management consultants).</li><li>Follow-up & Reporting: Participate in reviews (weekly, monthly, quarterly, semi-annually) and capitalize on commercial knowledge (win/loss feedback, competitive intelligence).</li></ul> <br> Required profile : <p><strong>. Skills & Requirements:</strong></p><br><br><ul><li>Education: State Engineer or Master's degree (Bac+5) from a business school / management school with a strong technical background. A dual technical-commercial profile is a major asset.</li><li>Professional Experience: Minimum 7 to 10 years in B2B / B2G solution sales, ideally in public lighting, electrical equipment, urban infrastructure, or Smart City. Confirmed experience in public markets, prescription ecosystems, and key account management.</li><li>Knowledge & Know-how: Key account management and value selling. Public markets and decision-making ecosystems (Clients, Engineering firms, architects, project management consultants, EPC / TCE). Public lighting solutions, Smart Lighting, remote management, urban IoT, energy performance. Strategic analysis (SWOT, PESTEL, Porter's 5 Forces, DMU mapping). Proficiency in KAM tools (Key Account Plan, Sales Funnel), CRM, and Excel. Negotiation and closing techniques.</li></ul><p><strong>• Personal Attributes:</strong></p><br><br><ul><li>Results-oriented</li><li>Organization, rigor, and data reliability</li><li>Autonomy and entrepreneurial spirit</li><li>Customer obsession (Outside-In approach)</li><li>Collaboration and Influence</li><li>Integrity</li></ul><p><strong>. Performance Indicators</strong></p><br><br><ul><li>Key Account Revenue vs. budget objectives (per account and consolidated)</li><li>Conversion Rate - deals won / (won + lost)</li><li>Weighted Pipeline and funnel quality (share of opportunities in Best Case / Commitment)</li><li>Number of new accounts unlocked (orders booked)</li><li>DMU relationship coverage and client visits completed vs. planned</li><li>Customer satisfaction measured on critical Key Account issues</li><li>Smart / Connected Revenue Ratio</li><li>Key Account Plans developed, approved, and up-to-date; Share of Wallet progression per account</li></ul><p><br><strong>. Functional Scope</strong></p><br><br><ul><li>Managerial Scope: Transversal management, without hierarchical link, of internal resources mobilized on their accounts and opportunities (Studies & Costing, technical departments, support functions).</li><li>Financial Scope: Annual revenue budget for Key Accounts within their perimeter; associated pipeline of opportunities (total and weighted).</li><li>Decision-Making Scope: Go / no-go decisions on opportunities within their perimeter (in coordination with management); portfolio prioritization; management of action plans for Key Account Plans.</li></ul> <br><br> </div>
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<span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are seeking a results-driven and relationship-focused Sales Professional to join MyOutDesk.<br> In this role, you will play a key part in driving business growth by connecting with prospective clients across global markets, understanding their business needs, and introducing solutions that help them achieve their goals.<br> You will build lasting client relationships, identify new business opportunities, and collaborate with cross-functional teams to deliver an exceptional customer experience.<br> Key Responsibilities Identify, qualify, and engage prospective clients across international markets through outbound and inbound sales activities.<br> Build and maintain strong relationships with potential and existing clients by understanding their business objectives and challenges.<br> Present and recommend solutions that align with each client's unique needs and business goals.<br> Maintain accurate and up-to-date client records, sales activities, and pipeline information within the CRM system.<br> Collaborate with sales, marketing, and other internal teams to support lead generation and execute international business development initiatives.<br> Prepare proposals, presentations, and follow-up communications to move opportunities through the sales pipeline.<br> Deliver exceptional customer service throughout the sales process to foster trust, client satisfaction, and long-term partnerships.<br> Stay informed about industry trends, market developments, and competitor activities to identify new business opportunities.<br> Consistently achieve or exceed individual sales targets and key performance indicators (KPIs).<br> Participate in ongoing training and professional development to strengthen sales techniques, product knowledge, and industry expertise.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Bachelor’s degree in Business, Sales, Marketing, or a related field preferred Proven experience in a sales role, preferably in an international context Excellent verbal and written communication skills in English (C1); additional languages are a plus Strong interpersonal and relationship-building skills Proficient in CRM software and Microsoft Office Suite Ability to work independently and collaboratively in a team environment Results-oriented mindset with a passion for sales and client success Flexibility to work in varying time zones to accommodate international clients</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>