Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of the development of its team in Casablanca, Mira Clinic is recruiting Medical Advisors / Sales Advisors - Telesales to join its team specialized in medical tourism.</p><br><br><p><strong>Your missions</strong></p><br><br><ul><li>Contact clients interested in our medical services.</li><li>Identify their needs and provide them with suitable information and solutions.</li><li>Ensure professional and regular follow-up with prospects.</li><li>Coordinate with the medical team to obtain treatment plans.</li><li>Accompany the client from the first contact until the confirmation of their booking.</li><li>Achieve sales objectives while ensuring an excellent customer experience.</li></ul><p><strong>What we offer you</strong></p><br><br><ul><li>A fixed salary of 5,000 MAD, supplemented by an attractive commission of up to 2% of the turnover achieved.</li><li>A commission system allowing the best profiles to significantly increase their income based on their results.</li><li>Comprehensive professional training on our medical services, patient counseling, and sales techniques.</li><li>Real opportunities for growth and promotion in medical tourism and sales.</li><li>A professional work environment that values performance, commitment, and results.</li></ul><p><strong>Working Conditions</strong></p><br><br><p>Full-time, on-site position in Casablanca: 5 days a week, 8 hours a day. Two fixed days off: Sunday and Monday.</p><br><br> <br> <br> Required profile : <p>We are looking for profiles with real experience in telephone sales, capable of building trust and turning prospect requests into confirmed bookings.</p><br><br><ul><li>Excellent command of French, both spoken and written - an essential requirement.</li><li>Perfect command of Moroccan Darija.</li><li>Previous experience in telesales.</li><li>Experience in medical tourism or the medical sector is a real asset.</li><li>Excellent communication, persuasion, and negotiation skills.</li><li>Ability to handle objections and close sales.</li><li>Sense of follow-up, organization, and customer relations.</li><li>Professional, dynamic, ambitious profile, focused on results and objectives.</li></ul> <br><br> </div>

<p>Reporting to the Director of Public Relations and Communications, the Marketing &amp; Public Relations Executive supports the execution of marketing, communications, public relations, and social media initiatives that enhance the visibility, reputation, and positioning of the hotel. The role is responsible for assisting with media relations, content creation, social media management, promotional campaigns, and brand storytelling while ensuring consistency with Four Seasons standards. Responsibilities include coordinating media visits and influencer stays, maintaining media databases and press materials, supporting content development for digital and print communications, managing social media platforms, assisting with website and online content updates, and supporting hotel events, marketing campaigns, and promotional activities. The Marketing &amp; Public Relations Executive plays a key role in generating positive exposure for the property and strengthening brand awareness across local and international markets.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates should have a minimum of one year of experience in Marketing, Public Relations, Communications, Social Media, or a related field, preferably within luxury hospitality, tourism, lifestyle, or premium brands. The ideal candidate is creative, detail-oriented, and highly organized, with excellent written and verbal communication skills. Experience working with media contacts and social influencers, managing social media platforms, and creating engaging content is highly desirable. Strong copywriting skills, proficiency in Microsoft Office, and the ability to manage multiple projects in a dynamic environment are essential. You will be an outgoing and enthusiastic professional with a collaborative mindset, strong interpersonal skills, and a passion for storytelling, hospitality, and brand excellence. Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Do you speak Portuguese perfectly? Do you have a sales drive and are passionate about travel? Join our call center and become the ambassador for our tourism offers to Lusophone customers! As part of our business expansion, we are recruiting our future B2C Sales Representatives (M/F) to advise and sell unforgettable travel experiences.- Analyze customer needs to offer them tailor-made tourist packages.- Argue and negotiate with conviction to close sales and achieve your commercial objectives.- Build customer loyalty by offering high-quality advisory services and an impeccable customer experience.- Ensure the administrative follow-up of reservation files. <br> Required profile : Perfect command of the Portuguese language (spoken and written).A good understanding of French (for training and internal communication).Previous successful experience in telesales, ideally in the tourism or ticketing sector.You have a strong ability to persuade, a taste for challenge, and great resilience.Smiling, dynamic, and excellent speaking skills are your best assets. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a leading player in the <strong>Tourism / Travel / Leisure</strong> sector based in the vibrant city of <strong>Casablanca</strong>. This role centers on providing exceptional <strong>transportation services</strong>, acting as a key ambassador for the guest experience by ensuring seamless mobility across the region.</p><br><br><p>The primary aim involves delivering <strong>safe</strong>, <strong>punctual</strong>, and <strong>professional</strong> driving services that exceed the expectations of travelers. Success is defined by maintaining vehicle excellence, mastering local routes, and contributing to a welcoming environment from the very first encounter.</p><br><br><p>Daily responsibilities focus on the reliability and comfort of the transit experience:</p><br><br><ul><li>Safely transport passengers to designated <strong>tourism destinations</strong> and leisure spots.</li><li>Maintain the <strong>operational readiness</strong> and cleanliness of the assigned vehicle at all times.</li><li>Provide clear communication regarding <strong>travel schedules</strong> and route adjustments.</li><li>Ensure strict adherence to all <strong>traffic regulations</strong> and safety protocols.</li><li>Assist passengers with logistics and luggage to facilitate a smooth journey.</li></ul> <br> <br> Required profile : <p>Candidates should possess a <strong>secondary education</strong> diploma, ideally paired with a specialization in <strong>Logistics / Transportation professions</strong> to demonstrate a solid foundational understanding of the field.</p><br><br><p>Ideal applicants bring <strong>1 to 5 years</strong> of professional driving experience, showing a consistent track record of reliability and safety within a customer-facing or transport environment.</p><br><br><p>Proficiency in the following areas is essential for success in this role:</p><br><br><ul><li>Deep knowledge of <strong>Casablanca roads</strong> and traffic navigation.</li><li>Strong <strong>customer service</strong> orientation to ensure passenger comfort.</li><li>Commitment to <strong>safety standards</strong> and professional driving practices.</li><li>Flexibility to handle varying <strong>travel itineraries</strong>.</li><li>Ability to speak english.&nbsp;</li></ul><p>If you are ready to drive excellence in the travel industry, apply as quickly as possible using the button « Send my resume to the recruiter » at the bottom.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main Tasks:</strong></p><br><br><ul><li>Create personal travel plans covering main Moroccan places to visit.</li><li>Give advice to clients about hotels, things to see, and activities.</li><li>Arrange bookings with hotels, transport services, and guides.</li><li>Handle special requests and custom services.</li><li>Offer help before, during, and after the trip.</li></ul> <br> <br> Required profile : <p><strong>What we need:</strong></p><br><br><ul><li>At least 3 years of experience as a travel consultant or tour planner.</li><li>Good knowledge of Moroccan places and tourism options.</li><li>Experience with custom or luxury travel is a plus.</li><li>Speak Arabic and English well; French is helpful.</li><li>Good at organizing and talking to people.</li></ul> <br><br> </div>

<p><br></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receptionist </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">(M/F)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and offer our clients a warm welcome and quality service.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To welcome, advise and inform customers in accordance with the establishment's standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle customer requests by phone, email or in person, within the required timeframes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage reservations and follow up on customer requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out cash collection operations and ensure daily closing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation of new members and the achievement of departmental objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join an authentic, creative, warm, and professional team. We believe in our ability to make our clients happier than they could have ever imagined. We amaze them every moment and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver Exceptional Experiences and Unforgettable Memories.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Baccalaureate or equivalent diploma in the field of tourism.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of French and English.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of sales techniques and customer relations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good time management, organizational skills and a service-oriented mindset.</font></font></li> </ul>

<p></p><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receptionist </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">(M/F)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and offer our customers a warm welcome and quality service.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To welcome, advise and inform customers in accordance with the establishment's standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle customer requests by phone, email or in person, within the required timeframes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage reservations and follow up on customer requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out cash collection operations and ensure daily closing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation of new members and the achievement of the department's objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join an authentic, creative, warm, and professional team. We believe in our ability to make our clients happier than they could have ever imagined. We amaze them every moment and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver exceptional experiences and unforgettable memories.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Baccalaureate or equivalent diploma in the field of tourism.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of French and English.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of sales techniques and customer relations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good time management, organizational skills and a service-oriented mindset.</font></font></li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Main Mission<br>Welcome, guide, and inform visitors by offering attractive and educational guided tours, while highlighting the cultural, historical, and natural heritage of the site.<br>Main Responsibilities<br>• Welcome visitors and explain the tour plan.<br>• Design, prepare, and lead guided tours adapted to different audiences (adults, children, school groups, foreign visitors, VIPs).<br>• Transmit reliable, clear, and attractive information about the place, its history, its environment, or its collections.<br>• Ensure visitor safety during tours.<br>• Answer specific visitor questions and requests.<br>• Produce activity reports and report any anomalies observed during the visit.<br>Required Skills<br>• Excellent knowledge of the site's cultural and historical heritage.<br>• Knowledge of cultural mediation and group management techniques.<br>• Ability to lead a group and captivate the audience.<br>• Adapt discourse according to the age, knowledge level, and interest of the visitors.<br>• Time management and adherence to the tour route.<br>• Excellent interpersonal skills.<br>• Sense of service and hospitality.<br>• Dynamism, educational skills, and listening skills.<br>• Patience and diplomacy.<br>&nbsp;</p><br><br> <br> Required profile : <p>• Bachelor's degree (2-3 years) in tourism, history, art, or cultural mediation.<br>• Perfect command of Arabic, French, and English.<br>• 3 years of experience desired in cultural, artistic, and high-end service environments.<br>&nbsp;</p><br><br> <br><br> </div>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Royal Service Agent is a true ambassador for the Fairmont La Marina Rabat-Salé. He/She provides a personalized, warm and proactive service, responding effectively to customer requests and ensuring they have an exceptional experience.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional, courteous and personalized service, in accordance with Fairmont standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond effectively to customer calls and requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record and follow up on customer requests in the hotel management system (PMS).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage wake-up calls, messages, and concierge requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make reservations for restaurants, activities and various hotel services.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform customers about the facilities, services and experiences offered by the establishment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with the different departments in order to guarantee optimal follow-up of requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to Fairmont's operational, safety and quality standards.</font></font></li></ul></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+2 in Hotel Management, Tourism or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of experience in Reception, Royal Service, Reservations or Customer Service, ideally in luxury hotels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and customer service skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple requests simultaneously with calm and efficiency.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, organizational skills and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Opera PMS and Microsoft Office tools.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mandatory mastery of French and English.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability to work flexible hours, including weekends and holidays.</font></font></li></ul></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your responsibilities will include: Primarily developing the Moroccan diaspora business: identifying advertisers whose growth depends on this audience, promoting our diaspora targeting offer, and closing deals. Building a strong local portfolio: direct advertisers, media agencies and buying groups, public and private tenders. Seizing regional opportunities with our teams in Abidjan, Dakar, and Algiers, particularly when Morocco is the gateway to a pan-African or diaspora campaign. Developing sales proposals with the strategy, creative, and AdOps teams, then ensuring a smooth handover to account management after signing. Maintaining the CRM, keeping accurate forecasts, and sharing your insights on the Moroccan market internally.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile: 8-15 years of B2B sales experience, with a solid track record of prospecting and closing deals with major accounts. An active network with marketing, communications, or general management decision-makers in Morocco, ideally in banking, money transfer, telecommunications, real estate, transportation, tourism, or insurance. Experience in advertising sales, media agencies, trading desks, or digital media is a strong asset. A genuine curiosity for digital and data is essential: we provide in-house programmatic training. A sincere interest in diaspora issues and multicultural marketing. A passion for prospecting and fieldwork in a rapidly evolving environment. Fluent in French and Moroccan Arabic, and professional proficiency in English. Spanish or Dutch is a plus.</font></font></p>

<p><strong>POSITION SNAPSHOT</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Nestlé Maroc SA</font></font></p><p>Based in Casablanca</p><p>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist the boutique manager in managing the performance of the boutique on back office and front office activities.</font></font></p><p></p><p><strong>A DAY IN THE LIFE OF AN ASSISTANT BOUTIQUE MANAGER - NESPRESSO</strong></p><ul><li><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Back office management</font></font></li></ul></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handles cash receipts, prepares and deposits bank deposits</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enters the checks received daily and forwards the documents to accounting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Places orders for their shop in the absence of the shop manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participates in monthly cash and stock inventories</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare quotes for coffee specialists</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">G re the shop's debt collection in case of non-payment</font></font></li></ul><ul><li><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Front office management</font></font></li></ul></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Greets customers in the absence of the store manager</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the sale of products and accessories and complete the sales tracking dashboard</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Send the sales tracking spreadsheet to accounting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tracks the receipt of goods for his shop</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitors the application of Nespresso procedures and scripts by coffee specialists regarding merchandising and service quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receives and processes customer complaints in the absence of the boutique manager</font></font></li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum of a Bachelor's degree (Bac+3) in economics, management or business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2-4 years of experience as an Assistant Boutique Manager in Retail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in team management.</font></font></li></ul>

<p><strong>POSITION SNAPSHOT</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Nestlé Maroc SA</font></font></p><p>Based in Casablanca</p><p>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist the boutique manager in managing the performance of the boutique on back office and front office activities.</font></font></p><p><strong>A DAY IN THE LIFE OF AN ASSISTANT BOUTIQUE MANAGER - NESPRESSO</strong></p><ul><li><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Back office management</font></font></li></ul></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handles cash receipts, prepares and deposits bank deposits</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enters the checks received daily and forwards the documents to accounting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Places orders for their shop in the absence of the shop manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participates in monthly cash and stock inventories</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare quotes for coffee specialists</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">G re the shop's debt collection in case of non-payment</font></font></li></ul><ul><li><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Front office management</font></font></li></ul></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Greets customers in the absence of the store manager</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the sale of products and accessories and complete the sales tracking dashboard</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Send the sales tracking spreadsheet to accounting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tracks the receipt of goods for his shop</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitors the application of Nespresso procedures and scripts by coffee specialists regarding merchandising and service quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receives and processes customer complaints in the absence of the boutique manager</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum of a Bachelor's degree (Bac+3) in economics, management or business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2-4 years of experience as an Assistant Boutique Manager in Retail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in team management.</font></font></li></ul>

<p><strong>POSITION SNAPSHOT</strong></p><p>Nestl Maroc SA</p><p>Based in Casablanca</p><p>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p>Assister le boutique manager dans la gestion de la performance de la boutique sur les activit s de back office et de front office.</p><p></p><p><strong>A DAY IN THE LIFE OF AN ASSISTANT BOUTIQUE MANAGER - NESPRESSO</strong></p><ul><li><ul><li>Gestion du back office</li></ul></li></ul><ul><li>Fait les encaissements, pr pare et d pose les remises en banque</li><li>Fait la saisie des ch ques re us quotidiennement et transmet les documents la comptabilit</li><li>Passe les commandes de sa boutique, en cas d absence du boutique manager</li><li>Participe aux inventaires mensuels de caisse et de stocks</li><li>Pr pare les devis pour les coffee specialist</li><li>G re les recouvrements de la boutique en cas d impay s</li></ul><ul><li><ul><li>Gestion du front office</li></ul></li></ul><ul><li>Accueille les clients en cas d absence de la boutique manager</li><li>Participe la vente des produits et accessoires et compl te le tableau de bord de suivi des ventes</li><li>Envoie le tableau de suivi des ventes la comptabilit</li><li>Fait le suivi de la r ception de marchandises de sa boutique</li><li>Veille l application des proc dures et scripts Nespresso par les coffee specialists sur le merchandising et la qualit de service</li><li>Re oit et traite les r clamations clients, en l absence du boutique manager</li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+3 minimum en conomie, gestion ou commerce,</li><li>2 4 ans d exp riences en tant qu Assistant Boutique Manager dans le Retail.</li><li>Exp rience probante dans le management d quipe.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Senior Team Leader carries out the standard tasks related to mission monitoring and personnel management for the site to which they are assigned. They also support the Site Manager on all issues related to mission administration and monitoring.</font></font></p><ul><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MISSIONS RELATED TO THE SITE MANAGER</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and monitor new assignments for the site manager (analysis, dashboard monitoring, client contact, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oversee the administrative management of all sites.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide functional and technical support to Administrative Assistants and Administrative Controllers/Assistants,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the functional and technical liaison for the Etraq software with the Coordinator of Support and Resources.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TASKS RELATED TO OPERATIONAL MISSIONS</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter information related to the operational management of missions (traceability, hours, flashes) into the Etraq software,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and monitor requests and terms of assignment,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform administrative tasks that may be assigned under the authority of the Hierarchical Manager,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage supplies and purchases under the supervision of the Hierarchical Manager,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To complete the ranking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the drafting of work instructions.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TASKS RELATED TO PERSONNEL MANAGEMENT</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Under the supervision of the line manager, enter, verify and transmit to the HR department all information relating to personnel, and more specifically salary summaries, via the Etraq software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit all information regarding contract monitoring to headquarters or temporary employment agencies (preparation of hiring files),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage medical visits (monitoring of periodic visits),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor staff absences (illness, work-related accidents, paid leave, recovery time, unjustified absences) and report the information to headquarters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform various administrative tasks (standard, filing, etc.).</font></font></li><li><h3>REPORTING HIERARCHIQUE &amp; COMMUNICATION</h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform and communicate regularly to one's hierarchical superior about major administrative events.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">QUALITY MANAGEMENT</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the procedures defined in the QMS.</font></font></li></ul>

<p><br></p> <b>The Role of Front Office Manager : </b> <br> <p>We currently have an opportunity for a <b>Front Office Manager</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p> <p>Reporting to the Director of Rooms, the Front Office Manager is responsible for ensuring the smooth and efficient operation of the Front Office, Guest Services, and related guest-facing departments while delivering exceptional service and memorable guest experiences. This role plays a key leadership function in maintaining Four Seasons standards, driving operational excellence, and maximizing guest satisfaction and departmental performance.</p> <p>The Front Office Manager oversees daily front office operations, ensuring seamless arrivals and departures, effective handling of guest requests and concerns, personalized recognition of VIP, Elite and returning guests, and flawless execution of service standards. The role works closely with all hotel departments to coordinate guest experiences, support group and VIP arrivals, and ensure a consistent luxury experience throughout the guest journey.</p> <p>Responsibilities also include leading and developing Front Office teams, driving employee engagement, recruitment and retention initiatives, monitoring service quality and LQA standards, overseeing departmental scheduling and productivity, supporting revenue-generating initiatives through upselling strategies, and ensuring compliance with hotel policies, procedures, and audit requirements. The Front Office Manager contributes to the hotel's financial success through effective cost control, labor management, and collaboration with commercial and operational teams. </p> <br> <b>Our Ideal Front Office Manager Candidate Will Have: </b> <br> <p>Candidates should have previous management experience within Front Office operations in a luxury hotel or resort environment.</p> <p>The ideal candidate is a dynamic and service-oriented leader with a passion for delivering exceptional guest experiences and developing high-performing teams. Strong leadership, problem-solving, communication, and organizational skills are essential, along with the ability to remain calm and effective in a fast-paced environment.</p> <p>You will possess a strong understanding of Rooms Division operations, guest service excellence, revenue optimization, and departmental financial management. Experience with guest engagement platforms, quality assurance programs, scheduling, and operational reporting is highly desirable. Proficiency in <b>Opera PMS</b> and Microsoft Office applications is required.</p> <p>The successful candidate will demonstrate outstanding interpersonal skills, attention to detail, commercial awareness, and the ability to build collaborative relationships across all levels of the organization.</p> <br> <p> </p> <p> </p> <p> </p> <p> </p>

<p>The Role of Revenue Manager We currently have an opportunity for a Revenue Manager to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco. Reporting to the Director of Sales &amp; Marketing, the Revenue Manager is responsible for driving revenue growth and maximizing profitability through strategic pricing, inventory management, forecasting, and distribution optimization. This role plays a critical part in developing and executing commercial strategies that enhance the hotel s market position and deliver strong financial results. Responsibilities include analyzing market trends, competitor performance, and demand patterns to identify revenue opportunities, developing accurate forecasts and budgets, monitoring key performance indicators, and implementing pricing and inventory strategies across all distribution channels. The Revenue Manager collaborates closely with Sales, Marketing, Reservations, Finance, and Operations teams to ensure alignment of commercial objectives and to support overall business success. Through data-driven decision making and revenue optimization initiatives, this role contributes directly to achieving the hotel s financial goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Revenue Manager Candidate Will Have: Candidates must have a minimum of three years of progressive experience in Revenue Management within a luxury hotel, resort, or hospitality environment. Strong analytical and problem-solving skills, commercial acumen, and a proven ability to drive revenue performance are essential. The ideal candidate possesses expertise in forecasting, pricing strategies, market analysis, budgeting, and distribution channel management. Proficiency in revenue management systems, business intelligence tools, and Microsoft Excel is required. The successful candidate will be highly organized, detail-oriented, and capable of influencing key stakeholders through effective communication and strategic thinking. Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</p>

<p> <strong>Team Manager Bilingue - 24/7 Coverage</strong> </p> <p> <strong> propos du poste</strong> </p> <p> </p> <p>Nous recherchons un(e) <strong>Team Manager bilingue (fran ais/anglais)</strong> pour rejoindre notre quipe dynamique et diriger une op ration en horaire de nuit. Vous serez en charge de manager et d velopper une quipe performante tout en garantissant l excellence du service client.</p> <p> </p> <p> <strong>Missions principales</strong> </p> <p> </p> <ul> <li>Encadrer, coacher et motiver une quipe de conseillers clients bilingues afin d atteindre les objectifs <strong>quantitatifs (KPI) et qualitatifs</strong>.</li> <li>Superviser les op rations quotidiennes et garantir une qualit constante des r ponses aux appels entrants et sortants.</li> <li>Suivre les indicateurs de performance via les reportings et mettre en place des plans d action adapt s.</li> <li>Favoriser un environnement de travail positif, collaboratif et motivant pour une quipe en poste de nuit.</li> <li>Accompagner le d veloppement des comp tences et la progression professionnelle des membres de l quipe.</li> <li>Veiller au respect des standards de qualit , des politiques internes et des exigences clients.</li> </ul> <p> </p> <p> <strong>Pourquoi nous rejoindre</strong> </p> <p> </p> <ul> <li>Opportunit de diriger et de d velopper une quipe bilingue performante.</li> <li>Environnement de travail dynamique et international.</li> <li>R mun ration et avantages comp titifs.</li> <li>Flexibilit pour les horaires de nuit.</li> </ul> <p> </p> <p> <strong>Comment postuler</strong> </p> <p> </p> <p>Les candidats int ress s sont invit s transmettre leur <strong>CV et lettre de motivation</strong> via notre portail de recrutement</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Exp rience confirm e en tant que <strong>Team Manager </strong>ou dans un poste de leadership similaire.</li> <li>Ma trise parfaite du <strong>fran ais et de l anglais</strong> ( l oral comme l crit).</li> <li>Fortes comp tences en leadership, communication et relations interpersonnelles.</li> <li>Capacit manager une quipe en <strong>horaires de nuit - 24/7 coverage</strong>.</li> <li>Exp rience souhaitable dans le service client, les centres d appels ou dans des environnements similaires.</li> <li>Orientation r sultats et approche proactive pour am liorer la performance.</li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Enter information related to the operational management of missions (traceability, hours, timesheets) into the Etraq software; manage and track mission requests and terms; perform administrative tasks that may be assigned under the supervision of the line manager; manage supplies and purchases under the supervision of the line manager; perform filing; participate in drafting work instructions; regularly inform and communicate major administrative events to the line manager; and apply the procedures defined in the QMS.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Associate's/Bachelor's degree (or equivalent) Good communication skills (French/English)</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Our client is looking for a Deputy HR Manager to support the HR Manager in managing and supervising HR administration and payroll activities.</p><br><br><p>The position involves ensuring the smooth management of personnel administration, payroll operations, employee records, social declarations, and compliance with Moroccan labor legislation.</p><br><br><p><u><strong>Key Responsibilities :</strong></u></p><br><br><ul><li>Supervise and coordinate daily HR administration and payroll activities.</li><li>Manage and control payroll inputs, including variable elements, overtime, bonuses, deductions, absences, and other salary components.</li><li>Review and validate payroll calculations to ensure accuracy before final approval.</li><li>Supervise the preparation and submission of CNSS, tax, and other mandatory social declarations.</li><li>Ensure compliance with Moroccan labor law and applicable social regulations.</li><li>Monitor employee contracts, amendments, certificates, disciplinary procedures, leave, absences, and termination documents.</li><li>Ensure employee personnel files are accurate, updated, and properly maintained.</li><li>Monitor attendance, working hours, overtime, leave, and absences.</li><li>Handle and follow up on employee requests related to payroll, contracts, benefits, and HR administration.</li><li>Coordinate with CNSS, labor authorities, insurance companies, and other relevant institutions.</li><li>Support labor inspections, audits, CNSS controls, and other administrative reviews.</li><li>Provide HR and administrative support to management on employment-related matters.</li><li>Handle complex employee relations and administrative issues.</li><li>Supervise, support, and develop the HR administration and payroll team.</li><li>Allocate workloads, monitor team performance, and ensure deadlines are met.</li><li>Identify payroll and HR administration errors or risks and implement corrective actions.</li><li>Prepare HR reports and dashboards covering headcount, payroll, attendance, absences, overtime, and employee movements.</li><li>Ensure the confidentiality and security of employee and payroll information.</li><li>Coordinate with Finance regarding payroll validation, salary payments, and payroll-related costs.</li><li>Coordinate with other HR functions to ensure smooth employee lifecycle management.</li><li>Support the HR Manager in implementing HR policies, procedures, and improvement projects.</li></ul> <br> <br> Required profile : <p><u><strong>Candidate Profile :</strong></u></p><br><br><ul><li>Master's degree in Human Resources, Business Administration, Management, Labor Law, or a related field.</li><li>7-10 years of relevant experience in HR administration and payroll.</li><li>Significant experience in a similar position such as HR Administration Manager, Payroll Manager, Personnel Administration Manager, HR Administration Supervisor, or Deputy HR Manager.</li><li>Experience in a large-scale and structured environment, preferably within the industrial sector.</li><li>Proven experience in team management and supervision.</li><li>Strong knowledge of Moroccan labor law and social legislation.</li><li>Excellent knowledge of payroll processes, CNSS declarations, social contributions, and payroll taxation.</li><li>Experience with payroll software and HRIS systems.</li><li>Advanced Excel and reporting skills.</li><li>Experience dealing with CNSS, Labor Inspectorate, insurance companies, and relevant social institutions.</li><li>Fluent French and good English.</li></ul><p><u><strong>Personal Competencies :</strong></u></p><br><br><ul><li>Strong leadership and team management skills.</li><li>Highly organized, rigorous, and detail-oriented.</li><li>Strong sense of responsibility and confidentiality.</li><li>Autonomous with good decision-making skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage a high volume of HR data and employee records.</li><li>Ability to work under pressure and meet strict payroll deadlines.</li><li>Excellent communication and interpersonal skills.</li><li>Proactive and solution-oriented mindset.</li><li>Ability to work effectively in an industrial and multicultural environment.</li></ul> <br><br> </div>