Jobs in Tourism Sector in Morocco
1024 Jobs Found
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Job : <p><span><u><strong>Activity Management</strong></u></span></p><br><br><ul><li>Supervise the daily management of the restaurants in your area.</li><li>Ensure monitoring of profitability, budgets, and operating accounts.</li><li>Analyze and master performance indicators, especially Food Cost.</li><li>Control consumption variances and implement corrective actions.</li><li>Develop the business by proposing new services.</li><li>Ensure compliance with contractual commitments and specifications.</li><li>Be the preferred contact for clients and ensure their satisfaction.</li></ul><p><br><u><span><strong>Team Management </strong></span></u></p><br><br><ul><li>Supervise, support, and develop operational teams.</li><li>Ensure the integration and skill development of new employees.</li><li>Control site organization, schedules, and team attendance.</li><li>Foster a motivating work environment and ensure adherence to internal procedures.</li></ul><p><u><span><strong>Quality, Hygiene, and Safety</strong></span></u></p><br><br><ul><li>Ensure the application of hygiene, food safety, and quality standards.</li><li>Check the condition of premises, equipment, and adherence to best practices.</li><li>Ensure compliance of services and adherence to internal procedures (HR, Finance, Communication, General Services, etc.).</li><li>Actively participate in the continuous improvement of site performance.</li></ul> <br> <br> Required profile : <p>Bachelor's to Master's degree (Bac+3 to Bac+4) in Catering, Hospitality, or equivalent field</p><br><br><p>Minimum of 7 years of experience in a similar role, ideally in collective or multi-site catering.</p><br><br><p>Excellent command of profit center management.</p><br><br><p>Good knowledge of Food Cost management tools, budgets, and operating accounts.</p><br><br><p>Confirmed experience in managing operational teams.</p><br><br><p>Excellent analytical, organizational, and decision-making skills.</p><br><br><p>Customer service orientation and strong results focus.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are If you re here, it s because you re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We ll deliver a non-vanilla culture built on talent , where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? Our culture and strong values. Our career development philosophy. Our commitment to being a force for good.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Availability for a 6-month full-time internship.</p><p>Strong business acumen.</p><p>Developed commercial skills.</p><p>Bachelor's degree in business, marketing, or sales.</p><p>Data-driven, organized, and proactive with an analytical mindset.</p><p>Proficiency in English, French, and Arabic is a must.</p><p>An empathetic, inclusive, and curious attitude.</p><p></p></section>
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<br>Description de l'entreprise<br><br><p>Le Sofitel Agadir Thalassa Sea & Spa est un hôtel situé entre dunes et océans, offrant 173 chambres avec 3 restaurants et un centre de Thalassothérapie. En tant que membre du groupe Accor, son cœur d'activité réside dans l'hôtellerie, la restauration et l'hébergement. Cet hôtel allie l'art de vivre français à l'hospitalité arabo-berbère, offrant ainsi des expériences clients exceptionnelles</p><br><br>Description du poste<br><br><p><strong><u>Formation </u></strong></p><br><ul><li>Réaliser une analyse annuelle des besoins en formation</li><li>Elaboration et suivi de réalisation du plan annuel de formation</li><li> Intégrer la stratégie de formation de l’hôtel dans la stratégie globale de l’hôtel</li><li>Gérer et mettre en œuvre les programmes de formation de la société, et animer les sessions de formation en exploitant des méthodes pédagogiques adaptées à un public d’adultes</li><li>Proposer des formations destinées à soutenir les normes de qualité</li><li>Maximiser l’apprentissage en proposant un environnement créatif et stimulant lors des sessions de formation</li><li>Assurer l’intégration des nouveaux collaborateurs et nouveaux stagiaires</li><li>Organiser le calendrier des formations</li><li>Gérer le budget de l’activité formation</li><li>Evaluer l’efficacité des formations</li></ul><p><strong><u>Qualité</u></strong></p><br><ul><li>Control du respect des règles de qualité mises en place par la direction générale</li><li>Suivre la mise en place de ces procédures</li><li>Aider à améliorer les prestations en adéquation avec la marque et tendre vers l'excellence a tous les niveaux</li><li>Contrôle et suivi de la bonne application des standards et brands markers de la marque par les services concernés.</li><li>Contrôle et suivi des plans d’actions liées au passage du client mystère ;</li><li>Montrer l’exemple en respectant scrupuleusement les Valeurs Sofitel, les codes de la marque et les consignes concernant la tenue et la présentation</li><li>Animer le compte Linkdin de l’hôtel (publications des événements T&C, recrutements ….)</li><li>Organiser et gérer le calendrier des événements T&C de l’hôtel.</li><li>Contrôler et faire respecter les codes de la marque concernant la tenue et la présentation des collaborateurs.</li></ul><br>Qualifications<br><br><ul><li><p><strong>Diplôme de niveau Master ou équivalent</strong></p><br></li><li><p><strong>Minimum 2 ans d’expérience</strong> dans la conception et l’animation de formations, idéalement dans un environnement hôtelier ou touristique.</p><br></li><li><p><strong>Excellentes compétences en communication</strong>, tant à l’oral qu’à l’écrit, avec la capacité de transmettre clairement des informations complexes.</p><br></li><li><p><strong>Esprit d’équipe solide combiné à une forte initiative</strong>, capable de travailler efficacement en collaboration tout en sachant prendre des décisions autonomes.</p><br></li><li><p><strong>Sens aigu de l’organisation</strong> et capacité à gérer plusieurs tâches et priorités simultanément.</p><br></li><li><p><strong>Maîtrise des outils informatiques courants</strong> (suite bureautique, logiciels de formation, etc.).</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the general guidance of the Director of Sales & Marketing, the position is responsible for the following: Providing leadership and direction to the Sales team, fostering a culture of excellence, accountability, and collaboration. Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments. Driving revenue growth by developing existing accounts and identifying new business opportunities. Ensuring revenues meet or exceed budgeted targets to maximize profitability. Supporting the enhancement of the Resort s market positioning and overall performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in sales A university degree in a related field is preferred Excellent written and verbal communication skills required Strong interpersonal and problem-solving skills Highly responsible and reliable Ability to focus on guest needs while remaining calm and courteous at all times</p><p></p></section>
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<p><span><b><span><strong>Principales fonctions et responsabilités</strong></span></b></span></p><br><p><span><span>Cette description de poste illustre les principales responsabilités, mais ne constitue pas une liste exhaustive des tâches, qui peuvent changer de temps à autre, dans des limites raisonnables et conformément aux besoins de l'entreprise.</span></span></p><br><p><span><b><span><strong>Prise de poste (Début de shift)</strong></span></b></span></p><br><p><span><span>Prise de briefing du Chef de Réception / Duty Manager</span></span></p><br><p><span><span>Revue des arrivées tardives / départs anticipés</span></span></p><br><p><span><span>Vérification des statuts des chambres (late CO, no show, VIP, etc.)</span></span></p><br><p><span><span>Vérification des consignes particulières (groupes, événements, clients sensibles)</span></span></p><br><p><span><span>Contrôle des équipes en poste (voiturier, sécurité, housekeeping, room service)</span></span></p><br><p><span><b><span><strong>Revue des opérations FO (Front Office)</strong></span></b></span></p><br><p><span><span>Vérification des clôtures de caisse (Shift reports, transferts, paiements en attente)</span></span></p><br><p><span><span>Contrôle des réservations sans garantie / no-show à signaler</span></span></p><br><p><span><span>Contrôle de la balance du jour (comptes débiteurs, extras en suspens)</span></span></p><br><p><span><span>Préparation et clôture du Night Audit ou suivi avec le Night Auditor</span></span></p><br><p><span><span>Impression / vérification des rapports (chiffre d'affaires, taxe séjour, log book, etc.)</span></span></p><br><p><span><b><span><strong>Sécurité & Rondes</strong></span></b></span></p><br><p><span><span>Briefing sécurité (consignes, véhicules, incidents en cours)</span></span></p><br><p><span><span>Ronde complète de l’hôtel (zones publiques, sorties de secours, sous-sols, parkings)</span></span></p><br><p><span><span>Vérification fermeture des accès sensibles (back-office, salles de réunion, etc.)</span></span></p><br><p><span><span>Relevé des anomalies / déclenchements d’alarmes / lumière ou clim allumée inutilement</span></span></p><br><p><span><span>Vérification des listes de véhicules stationnés vs rapport voituriers</span></span></p><br><p><span><span>Coordination avec le service sécurité en cas d’incident ou besoin d'intervention</span></span></p><br><p><span><b><span><strong>Suivi Housekeeping & Maintenance</strong></span></b></span></p><br><p><span><span>Vérification des chambres en départ pour le lendemain (planning de nettoyage)</span></span></p><br><p><span><span>Suivi des anomalies signalées (AC, fuite, odeur, etc.)</span></span></p><br><p><span><span>Communication avec l'équipe de nuit housekeeping (remise de draps, serviettes, etc.)</span></span></p><br><p><span><span>Remontée immédiate des urgences techniques au service de garde ou au lendemain</span></span></p><br><p><span><b><span><strong>Room Service / Cuisine de nuit</strong></span></b></span></p><br><p><span><span>Vérifier la présence et disponibilité du room service si 24/24h</span></span></p><br><p><span><span>Contrôle des stocks de mini bar (si gérés la nuit)</span></span></p><br><p><span><span>Suivi des commandes en cours ou en retard</span></span></p><br><p><span><b><span><strong>Préparation du lendemain</strong></span></b></span></p><br><p><span><span>Préparation de la feuille des arrivées du jour (Guest List, VIP, early CO)</span></span></p><br><p><span><span>Impression ou envoi du rapport opérationnel à la direction (GM, FO Manager, etc.)</span></span></p><br><p><span><span>Mise à jour du Log Book ou rapport de passation</span></span></p><br><p><span><span>Communication écrite des incidents ou points critiques du shift</span></span></p><br><p><span><b><span><strong>Fin de shift – Passation</strong></span></b></span></p><br><p><span><span>Rapport de nuit complété et envoyé</span></span></p><br><p><span><span>Brief rapide au FO ou Réception du matin (à l’arrivée du réceptionniste ou shift leader)</span></span></p><br><p><span><span>Vérification des clés, fonds de caisse, équipements remis</span></span></p><br><p><span><span>Dernière ronde rapide des zones sensibles</span></span></p><br><br><b>Qualifications:</b><br><p><span><span><strong>Profil recherché</strong></span></span></p><br><ul><li><span><span>Diplôme supérieur en management hôtelier ou équivalent.</span></span></li><li><span><span>Expérience confirmée (minimum 3–5 ans) dans un spa d’hôtel 5</span></span><span><span>★</span></span><span><span> ou </span></span><span><span>é</span></span><span><span>tablissement de luxe.</span></span></li><li><span><span>Forte orientation client et sens du détail.</span></span></li><li><span><span>Maîtrise du français et de l’anglais. Une troisième langue est un plus.</span></span></li></ul> </div>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>PMO</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction. </span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span> <strong>Transformation et gestion de projets</strong></span><br><span>• Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• Préparer les supports de décision destinés aux Comités ;</span><br><span>• Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ; </span><br><span>• Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• Formaliser les reportings et els rapports d’activité.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><p><span>• Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• Capacité à produire des livrables exécutifs.</span></p><br><p><span> <u>Compétences transversales :</u></span></p><br><p><span>• Forte capacité de synthèse et de structuration ;</span><br><span>• Esprit stratégique et orientation résultats ;</span><br><span>• Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• Excellentes qualités de communication écrite et orale ;</span><br><span>• Autonomie, rigueur et sens de l’initiative ;</span><br><span>• Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• Orientation Client et satisfaction Client.</span></p><br><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><p><span>• Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ; </span><br><span>• Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ; </span><br><span>• Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• Excellente maîtrise du français et de l’anglais. </span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Bar Manager, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service; Assisting customers in exploring the drinks menu; Preparing cocktails and monitoring stock levels according to guidelines; Having a thorough knowledge of the drinks menu and promotions; Having a thorough knowledge of the menu, garnishes, contents and preparation methods; Adhering to policies, procedures and service standards related to the point of sale; Adhering to all hygiene and safety policies when handling food and beverages; Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Prior bartending experience is preferred; Excellent knowledge of all types of drinks; Knowledge of a point-of-sale (POS) system is an asset; Excellent communication and organizational skills; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work effectively under pressure in a fast-paced environment; Ability to work as part of a team; Ability to focus on customer needs while remaining calm and courteous at all times;</font></font></p><p></p></section>
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<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li><p>Accueillir chaleureusement les clients dès leur arrivée et assurer leur départ avec élégance</p><br></li><li><p>Prendre en charge les bagages avec soin et discrétion</p><br></li><li><p>Assister les clients dans leurs déplacements (taxis, voitures, indications locales)</p><br></li><li><p>Coordonner avec la réception et le service conciergerie</p><br></li><li><p>Veiller à l’image, à la sécurité et au standing de l’établissement à l’entrée de l’hôtel</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Présentation irréprochable et sens aigu du service</p><br></li><li><p>Excellentes qualités relationnelles et discrétion absolue</p><br></li><li><p>Maîtrise du français et de l’anglais (une autre langue est un atout)</p><br></li><li><p>Expérience en hôtellerie de luxe appréciée</p><br></li><li><p>Disponibilité, ponctualité et esprit d’équipe</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><br> <p> <strong><font dir="auto" ><font dir="auto" >As a Methods & Industrialization Engineer, your responsibilities will be as follows*:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Assisting with the training of technical and production staff on aeronautical parts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of skills, authorizations and qualifications of maintenance and methods teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete management of technical documentation: creation, updating, distribution, and compliance with customer requirements and EN9100 standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Creation of industrial files and product ranges.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring the configuration of parts according to regulatory requirements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Tooling management: registration, control, maintenance and validation according to quality procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation for and participation in quality audits.</font></font></li> <li><font dir="auto" ><font dir="auto" >Implementation of technical controls, ISPs, customer acceptance testing, quality surveys and corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Technical assistance to operators, problem solving, definition of plans and sketches.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of workload transfers between the CI (France) and CIM (Morocco) units.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in production operations (factory openings/closings, security, hygiene, environment, energy).</font></font></li> <li><font dir="auto" ><font dir="auto" >Supervision of technical teams: maintenance, methods, training.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organizing follow-up meetings and managing the actions to be carried out.</font></font></li> </ul> <p> <strong> <u><font dir="auto" ><font dir="auto" >Required skills and knowledge:</font></font></u> </strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Candidates must have a Bac+5 degree (Industrial Engineering, Process and Materials Engineering, Mechanical Engineering)</font></font></li> <li><font dir="auto" ><font dir="auto" >Having 3-5 years of experience in a similar position;</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of the company's industrial processes</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office suite;</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of EN9100 and ISO9001 quality standards</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You will be working in a dynamic and growing environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <li><font dir="auto" ><font dir="auto" >We are committed to an environmental and social (CSR) policy in the areas of Biodiversity, Diversity & Inclusion, Parenthood, Ethics and Skills Development.</font></font></li> <li><font dir="auto" ><font dir="auto" >We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Activities</strong>
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<p><font dir="auto" ><font dir="auto" >Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME.</font></font></p> <br> <p> <strong> <u><font dir="auto" ><font dir="auto" >Contract Type:</font></font></u> </strong><font dir="auto" ><font dir="auto" > Local Permanent Contract</font></font></p> <br> <p> <strong> <u><font dir="auto" ><font dir="auto" >Your function</font></font></u> </strong> </p> <br> <p><font dir="auto" ><font dir="auto" >The methods & industrialization engineer combines efficiency, rigor and inventiveness to develop, define and optimize manufacturing methods and production management.</font></font></p> <br> <p> <strong><font dir="auto" ><font dir="auto" >As a Methods & Industrialization Engineer, your responsibilities will be as follows*:</font></font></strong> </p> <br> <ul> <br> <li><font dir="auto" ><font dir="auto" >Assisting with the training of technical and production staff on aeronautical parts.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Monitoring of skills, authorizations and qualifications of maintenance and methods teams.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Complete management of technical documentation: creation, updating, distribution, and compliance with customer requirements and EN9100 standards.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Creation of industrial files and product ranges.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Monitoring the configuration of parts according to regulatory requirements.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Tooling management: registration, control, maintenance and validation according to quality procedures.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Preparation for and participation in quality audits.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Implementation of technical controls, ISPs, customer acceptance testing, quality surveys and corrective actions.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Technical assistance to operators, problem solving, definition of plans and sketches.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Monitoring of workload transfers between the CI (France) and CIM (Morocco) units.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Participation in production operations (factory openings/closings, security, hygiene, environment, energy).</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Supervision of technical teams: maintenance, methods, training.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Organizing follow-up meetings and managing the actions to be carried out.</font></font></li> <br> </ul> <br> <p> <strong> <u><font dir="auto" ><font dir="auto" >Required skills and knowledge:</font></font></u> </strong> </p> <br> <ul> <br> <li><font dir="auto" ><font dir="auto" >Candidates must have a Bac+5 degree (Industrial Engineering, Process and Materials Engineering, Mechanical Engineering)</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Having 3-5 years of experience in a similar position;</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Mastery of the company's industrial processes</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office suite;</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >Mastery of EN9100 and ISO9001 quality standards</font></font></li> <br> </ul> <br> <p><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <br> <ul> <br> <li><font dir="auto" ><font dir="auto" >You will be working in a dynamic and growing environment.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <br> <li><font dir="auto" ><font dir="auto" >You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> </ul></div></div><div><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR ROLE T</b>he Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>Key Responsibilities</p><ul><li><strong>1. Shift Operations Management</strong><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul></li><li><strong>2. Team Supervision</strong><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul></li><li><strong>3. Quality & Process Control</strong><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul></li><li><strong>4. Safety & Compliance</strong><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul></li><li><strong>5. Troubleshooting & Escalation</strong><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul></li><li><strong>6. Continuous Improvement</strong><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul></li><li><strong>7. Reporting & Documentation</strong><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline & shift stability</li></ul><p>YOUR SKILLS & EXPERIENCES</p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p>ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.</p><p>At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p></p></section>
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Job : <p>- Ensure Purchasing and Supplies:<br>o Respond to any request within 48 hours for simple quotes and 1 week for offers<br>o Prepare quotes and get them approved<br>o Ensure the legal compliance of invoices in relation to the country of origin and destination<br>o Lead Logistics meetings (Daily 5-minute meeting and weekly meeting)<br>o Monitor defined and operational logistics KPIs<br>o Manage suppliers and distributors<br>- Manage stock<br>o Extract monthly inventories<br>o Manage expiration dates<br>- Ensure transport<br>o Monitor and optimize transport costs<br>o Create and update transport matrices<br>o Manage carriers / freight forwarders<br>- Continuous Improvement / Constant Progress<br>o Write / Update procedures / instructions / guides for your sector<br>o Lead the optimization of your processes<br>o Report all correction or improvement requests for ERP.aero<br> </p><br><br> <br> Required profile : <p>Diploma: Bac +2 or Bac +3 in Supply Chain / Logistics</p><br><br><p>Technical skills:</p><br><br><p>- Organize and optimize stocks and flows, according to defined constraints.<br>- Master the transport sector: language, codes, methods, procedures, standards, and current regulations<br>- Knowledge of sourcing<br>- Aeronautical knowledge will be an asset</p><br><br><p>Soft skills:</p><br><br><p>- Rigor / Precision<br>- Strong sense of organization<br>- Responsiveness<br>- Analytical mindset<br>- Ability to multitask / Versatility</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Excellent customer service is essential; similar experience is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of Opera software or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and conflict management skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of English, French and Arabic</font></font></li></ul><p></p></section>
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<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client </li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur ;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes ;</li><li>Un diplôme universitaire dans une discipline liée est un atout ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment ;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>
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Job : <p>As a Production Manager, you will play a central and structuring role in the daily performance of our production units.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Manage, lead, and coordinate one or more teams of employees to optimize production results, while carefully ensuring quality, productivity, schedules, and strict adherence to hygiene, safety rules, and company values.</p><br><br><p>Reporting directly to the Head of Production Department, you will be involved in both close supervision, management of material flows, and analysis of indicators, in close collaboration with management and support services.</p><br><br><ul><li><strong>Production Management, Planning & Monitoring</strong><ul><li>Establish the manufacturing schedule based on customer orders.</li><li>Supervise equipment setup and actively assist in the verification and reception phases of products.</li><li>Create stock movement forms (material and finished product entry and exit forms) and participate in periodic inventories.</li></ul></li><li><strong>Performance, Reliability & Continuous Improvement</strong><ul><li>Monitor key performance indicators (KPIs) and produce regular activity reports for the Head of Production Department.</li><li>Analyze malfunctions or productivity deviations, and propose corrective action plans to make production tools more reliable.</li><li>Actively participate in the site's continuous improvement process and ensure compliance with the quality, safety, and environmental management system requirements.</li></ul></li><li><strong>Operational Maintenance, Hygiene & Safety</strong><ul><li>Ensure strict adherence to safety, hygiene, and environmental regulations throughout your area of responsibility.</li><li>Perform first-level maintenance and assist with machine maintenance or repair interventions.</li></ul></li><li><strong>Team Management, Supervision & Discipline</strong><ul><li>Lead, monitor, and optimize your teams' staffing on a daily basis.</li><li>Supervise operators in the field, support them, and train them on work instructions and operating procedures.</li><li>Ensure a positive social climate by enforcing rules of good conduct, discipline, and company values.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold a Bac +3 degree or higher in Production Management, Industrial Engineering, Electrical Engineering, Industrial Electronics, or equivalent.</li><li>Additional training in industrial standards or QHSE management is a plus.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in managing an industrial production line, ideally in an electrical, electronic, or technical product assembly environment.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Mastery of quality requirements related to electrical products (traceability, testing, final inspection).</li><li>Mastery of planning tools, flow monitoring (material input/output), and performance indicators (KPIs).</li><li>Mastery of QHSE rules (Quality, Hygiene, Safety, Environment) and finished product quality control processes.</li></ul><p><strong>Personal Qualities</strong></p><br><br><ul><li>Strong sense of responsibility, rigor, method, and excellent organizational skills.</li><li>Strong observation and analytical skills, and a solution-oriented mindset when facing production challenges.</li><li>Team spirit, interpersonal skills, and strong communication abilities for effective collaboration with teams.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: Analyzing business processes to identify automation opportunities and assess their technical feasibility via UiPath. Designing end-to-end automation solutions in collaboration with Business Analysts and business stakeholders. Participating in effort estimation and contributing to business cases (ROI of RPA initiatives). Ensuring the migration of existing Blue Prism automations to UiPath: analysis of current workflows, redesign, and re-implementation. Developing and configuring attended and unattended robots, reusable components, and automation frameworks. Resolving production incidents, performing root cause analysis, and implementing improvements. Developing scripts, utilities, and complementary tools to improve operational efficiency. Producing and maintaining technical documentation: solution design documents, PDDs, deployment guides, support documentation. Communicating progress, technical solutions, risks, and recommendations to stakeholders. Collaborating with cross-functional teams throughout the automation lifecycle.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bac+3/5 in Computer Science or related field.</p><p>Minimum 3 years of experience in RPA development with strong UiPath expertise.</p><h3>Required Skills</h3><p>Must have: UiPath Studio, UiPath Orchestrator, REFramework, Blue Prism to UiPath migration, Web / Desktop / Citrix / Excel / PDF / SAP / API / Mainframe automation, C# and/or VB.NET, SQL Server, Web Services, SDLC</p><h3>Nice to have:</h3><p>UiPath Certified Professional (UiRPA or Automation Developer Professional), Excel / Macros, Microsoft Technology (Windows, Internet Explorer)</p><p></p></section>
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<b>Position:</b>Trade Compliance Specialist II<br><b>Job Description:</b><p>Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.</p><br><br><br><p>A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.</p><br><br><br><p><b>What You Will Be Doing:</b></p><br><br><ul><li><p><span>This position ensures compliance with applicable regional, local, and U.S. Import laws and regulations concerning the movement of goods and services across borders</span></p><br><br></li><li><p><span>The role provides import and export clearance support for inbound and outbound shipments and may direct external freight forwarders, brokers, and couriers and internal shipping/transportation staff on clearance instructions.</span></p><br><br></li><li><p><span>Provide analysis & regulatory guidance to stakeholders on current tariff protocols including Sec 232, metals and semiconductors. Advise on preferential warehousing and trade agreement programs, and country specific regulations</span></p><br><br></li><li><p><span>Manage metrics reporting process, including analysis of data and recommendations to management. Participate in broker QBRs. </span></p><br><br></li><li><p>The position acts as a liaison among several internal groups across Arrow businesses such as IT, legal, sales, logistics, asset management, operations and others in an effort to ensure proper adherence to trade management and trade control laws and regulations.</p><br><br></li><li><p><span>Support and implement solutions, including CBP rulings, audit and post summary corrections.</span></p><br><br></li><li><p><span>Update and maintain written procedures and policies (SOP) for service providers to comply with internal and external customer requirements and expectations. </span></p><br><br></li><li><p>Maintain operational processes to ensure an efficient and productive workflow.</p><br><br></li><li><p>Cross-functional support among teams within the organization.</p><br><br></li><li><p>Performs support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in operational compliance processes and procedures.</p><br><br></li></ul><br><p><b>What We Are Looking For:</b></p><br><br><ul><li><p><span>Proven experience in international trade with emphasis on US Customs import compliance. </span></p><br><br></li><li><p><span>Working knowledge of US Import Regulations, CFR 19</span></p></li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Description Food & Beverage Manager Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.</span></p><p><b>What you will be doing:</b></p><ul><li>Lead, mentor and train the Food & Beverage Operations team</li><li>Ensure Food & Beverage relevant brand standards are maintained</li><li>Strategize on new products and service offerings</li><li>Create unforgettable experiences for our guests</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Service focused personality is essential and previous leadership experience required</li><li>Proven ability to build and maintain good relationships with all stakeholders</li><li>Communicate thoughts, actions and opportunities clearly with strong networking skills</li><li>Ability to lead by example, believe in a strong team culture and set the scene for high performance</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>