وظائف مطاعم في المغرب
٢٢٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer: </b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Join a dynamic brand in the <strong>Hospitality / Restaurant</strong> sector as a <strong>Community Manager</strong>, in the heart of the vibrant city of <strong>Casablanca</strong>. If you aspire to shape and boost the online presence of a recognized brand, this opportunity is for you. Your main mission will be to captivate our audience, engage our digital communities, and strengthen our brand image through innovative communication strategies.</p><br><br><p>The main goal is to develop and increase our online recognition, by actively engaging our community and transforming digital interactions into positive and memorable experiences. It will be about being the voice of our establishment, ensuring coherent and impactful communication that reflects our values and excellence.</p><br><br><p>Your responsibilities will include defining and implementing the social media strategy, creating engaging and relevant content (texts, visuals, videos), daily management of different platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), managing interactions with followers, competitive and industry monitoring, as well as tracking and analyzing performance through key indicators. You will also collaborate with the marketing and communication teams to align actions and ensure a consistent brand presence.</p><br><br> <br> <br> Required profile : <p>A <strong>Bac +4</strong> (Master's degree level) education is required, ideally in <strong>Communication, Advertising, Public Relations, or Marketing</strong>. A solid understanding of digital marketing challenges and an affinity for the Hospitality/Restaurant industry would be a major asset.</p><br><br><p>We are looking for someone with <strong>3 to 5 years of experience,</strong> ideally in the retail sector. Successful experience in managing online communities and creating digital campaigns will be particularly appreciated.</p><br><br><ul><li>Mastery of social media platforms and their management tools.</li><li>Excellent writing skills and impeccable spelling.</li><li>Creativity and aesthetic sense for visual content design.</li><li>Ability to analyze data and draw relevant conclusions.</li><li>Interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and rigor in project management.</li><li>Good knowledge of the Hospitality / Restaurant sector.</li></ul><p>If you are passionate about building connections and the art of telling digital stories, and you want to leave your mark in a stimulating environment, this opportunity is for you. Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent </span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span> Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span> are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span> Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><u><span>OBJECTIF PRIMAIRE:</span></u></p><br><br><p><span><span>La Réceptionniste Spa assurer un excellent </span><span> accueil aux clients, organise</span><span> le lien des réservations des soins entre les clients et les </span><span>spa thérapeute</span><span>.</span></span></p><br><br><br><p><u><span>FONCTIONS PRIMAIRES :</span></u></p><br><br><br><ul><li><p><span><span>Elle</span><span> sera </span><span>soucieuse</span><span> en permanence de la qualité de son travail, de la satisfaction du client.</span></span></p><br><br></li></ul><br><ul><li><p><span><span> Assister les clients dans leurs besoins et attentes</span></span></p><br><br></li><li><p><span><span>Elle </span><span>doit avoir le sourire, être aimable</span></span></p><br><br></li><li><p><span><span>Tenue vestimentaire et maquillage irréprochable</span></span></p><br><br></li><li><p><span><span>Elle </span><span>aura un sens aigu de l’hygiène, de la </span><span>sécurité.</span></span></p><br><br></li><li><p><span><span>Veiller sur la bonne tenue et ambiance de l’accueil de l’institut :</span></span></p><br><br></li></ul><br><ul><li><p><span><span>La propreté</span></span></p><br><br></li><li><p><span><span>Les senteurs</span></span></p><br><br></li><li><p><span><span>La musique d’ambiance</span><span>…</span></span></p><br><br></li><li><p><span><span>Commercialiser les prestations dispensées </span><span>au Spa</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maîtriser les différentes prestations</span></span></p><br><br></li><li><p><span><span>Veiller à la bonne mise en place des plannings cabines</span></span></p><br><br></li><li><p><span><span>Veiller au respect des règles d’hygiène</span></span></p><br><br></li><li><p><span><span>Rapporter à la responsable et/ou assistante toute anomalie, dysfonctionnement ou remarque sur le log book (registre de passation)</span></span></p><br><br></li><li><p><span><span>gérer le planning des réservations des différentes prestations </span></span></p><br><br></li></ul><br><ul><li><p><span><span>s’assurer et veiller que toute prestation fasse objet d’une facture (aucune dérogation n’est admise)</span></span></p><br><br></li><li><p><span><span>veiller que la clôture du soir soit </span><span>correct</span><span> et bien enregistrer sur </span><span>le système.</span></span></p><br><br></li><li><p><span><span>Assurer les prélèvements des produits en cas d’absence de l’assistant responsable.</span></span></p><br><br></li><li><p><span><span>veiller à la bonne gestion des produits des soins :</span></span></p><br><br></li><li><p><span><span>utiliser des bons de prélèvement et de transfert pour tout produit provenant de l’économat.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les horaires de prélèvement lundi et vendredi </span></span></p><br><br></li></ul><br><br><p><u><span>MISSIONS SECONDAIRES :</span></u></p><br><br><ul><li><p><span><span>Respecter les Standards Four </span><span>Seasons</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les normes d’hygiène et de sécurité</span></span></p><br><br></li><li><p><span><span>Participer aux réunions de service</span></span></p><br><br></li><li><p><span><span>Démontrer un haut niveau d’éthique, d’intégrité et de professionnalisme en toutes situations</span></span></p><br><br></li><li><p><span><span>Travailler en harmonie avec ses collègues et ses supérieurs hiérarchiques</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>About the role: </span></b></p><br><br><br><p><span><span>The </span><span>Host(</span><span>ess</span><span>)</span><span> is </span><span>the</span><span> first </span><span>interaction for guests in our </span><span>Restaurants, and</span><span> is the designer of memorable</span><span> experiences.</span><span> This role </span><span>is</span><span> dedicated to providing</span><span> exceptional quality and service to our guests.</span></span><span><span>This role is part of the </span><span>Mint Outlet</span><span>, reporting into </span><span>the </span><span>Outlets operations manager</span><span>.</span></span></p><br><br><br><p><b><span>What you will do:</span></b></p><br><br><ul><li><p><span><span>Welcome </span><span>guests and </span><span>provide exceptional service</span><span> during their </span><span>dining experience in collaboration </span><span>with a team of </span><span>servers</span></span></p><br><br></li><li><p><span><span>Manage the host stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table </span><span>sections</span></span></p><br><br></li><li><p><span><span>Ensure</span><span> cleanliness of each section of the dining room</span><span>s </span><span>and make necessary improvements as well as check each table prior to opening to ensure its proper </span><span>set</span></span></p><br><br></li><li><p><span><span>Develop a complete working knowledge of the menus, menu ingredients and </span><span>restaurant </span><span>information</span></span></p><br><br></li></ul><br><br><p><b><span>What you bring:</span></b></p><br><br><ul><li><p><span><span>One to two years’ </span><span>previous</span><span> experience in Food & Beverage outlet; </span><span>p</span><span>revious</span><span> employment experience within a luxury Hotels is considered an </span><span>asset</span></span></p><br><br></li><li><p><span><span>Ability to </span><span>operate</span><span> computer equipment and other food & beverage computer </span><span>systems</span></span></p><br><br></li><li><p><span><span>Strong communication</span><span> skills </span></span></p><br><br></li></ul><br><p> <br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Relevant du Chef Concierge, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter : </p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant</li><li>Aider les clients en ce qui concerne leur courrier, leurs messages et toutes leurs demandes de renseignements</li><li>Aider les clients relativement aux projets qu’ils souhaitent réaliser durant leur séjour</li><li>Informer les clients en ce qui concerne les installations de l’hôtel de manière efficace et utile</li><li>Respecter les politiques, les procédures et les normes de service du département</li><li>Respecter toutes les politiques de sécurité</li><li>Autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><ul><li>Expérience antérieure en service à la clientèle un atout</li><li>Présentation professionnelle requise</li><li>Excellentes aptitudes en matière de service et aptitudes supérieures pour les communications, orales et écrites</li><li>Connaissance des applications Microsoft Windows</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes</li><li>Particulièrement responsable et fiable</li></ul><br>Informations supplémentaires<br><br><ul><li><strong>À PROPOS DES HÔTELS FAIRMONT </strong><br>Chez Hôtels Fairmont, nous offrons à nos clients la meilleure expérience dans l’hôtellerie au sein de chacun de nos établissements. Nous savons que pour fournir les meilleurs services à nos clients, nous devons offrir ce qui se fait de mieux à nos employés. C’est pourquoi vous trouverez des opportunités professionnelles exceptionnelles en Amérique du Nord, dans les Caraïbes, en Europe, en Afrique, au Moyen-Orient et en Asie-Pacifique, ainsi que les meilleures possibilités de formation, d’évolution de carrière, de reconnaissance et de récompenses du secteur. Hôtels Fairmont réunit des hôtels légendaires, haut-lieux prestigieux, tels que The Savoy à Londres, The Plaza à New York et le Fairmont Peace Hotel à Shanghai. Nos équipes sont guidées par les valeurs de respect, d’intégrité, de travail d’équipe et d’autonomie ; nous respectons les normes d’éthique et de qualité les plus élevées et traitons tous les collègues avec équité et dignité. Leader sur le plan communautaire et environnemental, Fairmont est également réputée pour ses pratiques touristiques éco-responsables et son programme reconnu de Partenariat environnemental. Un avenir prometteur vous attend.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p>
<p>Location: Casablanca</p>
<p>Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>POSITION SUMMARY</strong> </p>
<p>The Assistant Manager, Sales role is to drive sales with the Food Services customers driven by laser sharp focus behind out of home channels( ( Hotels, Restaurant, Petrol Stations, Catering, Airlines and Workplace).This will be achieved by ensuring new customer acquisition augmented by strengthening the weighted basket size enabled through retaining the existing customer base. </p>
<p> </p>
<p> <strong>A DAY IN THE LIFE </strong> </p>
<ul>
<li>Constantly reviews the Foodservice industry to identify key areas of growth and opportunities for improvement.</li>
<li>Identify and develop relations with key clients and decision makers within the Foodservices industry</li>
<li>Responsible for organizing your own schedule, completing deadlines and making effective use of internal information and databases.</li>
<li>Analyze the performance KPI s throughout the year and reacts accordingly to achieve the year-end target.</li>
<li>Engage with the distributor sales team/ Key accounts to develop new business opportunities.</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>WHAT WILL MAKE YOU SUCCESSFUL </strong> </p>
<ul>
<li>Bachelor Degree in Business or any other related field.</li>
</ul>
<ul>
<li>From 2 to 4 years of experience in Sales, preferred in HORECA Industry </li>
<li>Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.</li>
<li>Must have excellent communication skills (credible influencing & persuasion)</li>
<li>Very Good in Both French and English.</li>
<li>Detail-oriented with a focus on accuracy and quality.</li>
<li>Passion for delivering outstanding customer service</li>
<li>Leads Hunting and farming ability</li>
<li>Knowledge in Coffee and hot/ cold beverages is a plus</li>
</ul></div></section>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Imagine yourself in the heart of the hustle and bustle of <strong>Marrakech</strong>, in an exceptional establishment, a true Palace that redefines luxury. Our reputation in the <strong>Hotel / Restaurant</strong> sector is well-established, and we are looking for someone to embody excellence at our <strong>Palace & Villas Reception</strong>.</p><br><br><p>This is a unique opportunity to join a passionate team and contribute to offering an unforgettable experience to a demanding clientele, in a setting where every detail matters.</p><br><br><p>The main goal is to ensure an exceptional customer experience from their arrival throughout their stay, by ensuring smooth and personalized reception management. You will be the first point of contact, the guarantor of an impeccable brand image, and the conductor of first impressions.</p><br><br><ul><li>Welcome and assist international clientele with professionalism and courtesy.</li><li>Manage reservations, check-ins, and check-outs efficiently.</li><li>Respond to guest requests and anticipate their needs to offer them a tailor-made stay.</li><li>Coordinate services with the various departments of the establishment (concierge, housekeeping, restaurant) to ensure a smooth experience.</li><li>Handle any complaints with diplomacy and professionalism.</li><li>Participate in the animation of the reception and customer loyalty.</li><li>Ensure administrative follow-up and maintain customer records.</li></ul> <br> <br> Required profile : <p>Ideally, your background has led you to obtain a <strong>Bac +3</strong> (equivalent to a Bachelor's degree), with a specialization in <strong>Hotel / Restaurant</strong> professions.</p><br><br><p>With <strong>3 to 5 years</strong> of experience, you have already proven yourself in prestigious establishments, ideally in similar roles. Knowledge of the palace and luxury villa sector would be a major asset.</p><br><br><ul><li>A strong sense of customer service and a <strong>neat appearance</strong> are essential.</li><li>An <strong>excellent command of languages</strong>, particularly French and English (spoken and written), is required. Knowledge of other languages will be a plus.</li><li>Your <strong>organization</strong>, reactivity, and ability to manage priorities will enable you to succeed in this role.</li><li><strong>High resistance to stress</strong> and the ability to find quick and appropriate solutions are essential.</li><li>Good interpersonal skills and the ability to work in a team are crucial.</li><li>Good knowledge of hotel reception IT tools is desirable.</li></ul><p>If you recognize yourself in this description and are excited by the idea of being part of an exceptional hotel adventure, do not wait to apply.</p><br><br> <br><br> </div>
<p>Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.</p><p>About the role We currently have an opportunity for a Restaurant Server/ Commis De Rang to join our new opening restaurant at the Four Seasons Hotel Casablanca, Morocco. The Busser position assists the Food Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p><p>What you will do You will be responsible for ensuring exceptional service and attention to our guests. Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item s origin, taste and preparation methods. communicating guest orders including any special needs to requests to the kitchen. Coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions. closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p>What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Commis de Rang who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion.</p><p>Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual who shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests. You must have fluency in Arabic , English and French</p>
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Job : <p>Reporting to the Food and Beverage Management, your main responsibilities will be to:</p><br><br><p>Supervise and coordinate all pastry activities.<br>Design and update pastry menus and creations in line with the establishment's high-end positioning.<br>Ensure consistent product quality, both in taste and aesthetics.<br>Develop new pastry creations, recipes and concepts.<br>Supervise, train and develop the skills of the pastry team.<br>Organize production and optimize work methods to ensure efficiency and consistency.<br>Ensure compliance with hygiene standards, food safety and HACCP procedures.<br>Control raw materials, inventory, costs and production ratios.<br>Collaborate closely with the kitchen, restaurant and banquet teams to meet the establishment's various needs.<br>Participate in the development of pastry offerings for restaurants, banquets, events and other hotel outlets.<br>Maintain constant awareness of luxury pastry trends and propose innovations adapted to the establishment's clientele.</p><br><br> <br> Required profile : <p>Professional training in pastry, ideally supplemented by specialized training in management or gastronomy.<br>Proven experience as a Pastry Chef / Executive Pastry Chef, ideally gained in a 5-star hotel, palace, gastronomic restaurant, or luxury establishment.<br>Excellent command of pastry, viennoiserie, chocolate, and plated dessert techniques.<br>Strong artistic sensibility and ability to create refined and contemporary products.<br>Proven experience in managing and developing a team.<br>Mastery of hygiene and food safety standards.<br>Keen sense of organization, rigor, and attention to detail.<br>Leadership, creativity, high standards, and excellent team spirit.<br>Ability to work in a demanding international environment.<br>Fluent French; professional English is a significant asset.</p><br><br><p>We are looking for:</p><br><br><p>A passionate, creative, and demanding professional, capable of upholding the pastry signature of a luxury establishment and actively contributing to the gastronomic experience offered to clients.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales & marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels & Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience </span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Mint Outlet, reporting into the Outlets operations manager.</p><p>What you will do:</p><ul><li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers</li><li>Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections</li><li>Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set</li><li>Develop a complete working knowledge of the menus, menu ingredients and restaurant information</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>One to two years previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset</p><p>Ability to operate computer equipment and other food & beverage computer systems</p><p>Strong communication skills</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of our team expansion, Mövenpick Mansour Eddahbi Marrakech is recruiting a Concierge. Your Role: As a Concierge, you are a true ambassador for the hotel and the Marrakech destination. Your mission is to accompany our guests throughout their stay by offering personalized, attentive, and discreet service. You listen to their desires, anticipate their needs, and help them discover the best of Marrakech thanks to your knowledge of the destination and your network of partners. Your Main Responsibilities: Welcoming guests with professionalism, elegance, and friendliness. Listening to guests' expectations and offering personalized recommendations. Organizing and coordinating specific guest requests: restaurants, excursions, tours, activities, transportation, events, etc. Providing accurate and relevant information about Marrakech, its attractions, restaurants, culture, and experiences. Anticipate guest needs and offer experiences tailored to their preferences. Develop and maintain excellent relationships with local partners and service providers. Follow up on reservations and services arranged for guests. Coordinate requests with different hotel departments to ensure a seamless experience. Provide personalized follow-up for VIP guests and specific requests. Handle any complaints with tact, responsiveness, and professionalism. Ensure guest satisfaction before, during, and after their stay. Ensure effective communication between teams. Guarantee adherence to Mövenpick's quality and service standards.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a 5-star hotel, luxury establishment, or similar role. Excellent knowledge of Marrakech and its main attractions. Excellent presentation and professional demeanor. Strong sense of hospitality and customer satisfaction. Excellent interpersonal and communication skills. Strong listening, anticipation, and advisory skills. Excellent organizational skills and ability to manage multiple requests simultaneously. Responsiveness, availability, and ability to work under pressure. Attention to detail and a constant pursuit of excellence. Fluency in French and English. Proficiency in other languages is an asset. A network of local contacts in the restaurant, transportation, leisure, and tourism sectors is a significant advantage.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for an elegant, dynamic, curious, and naturally service-oriented individual. You are passionate about Marrakech and enjoy sharing your knowledge of the destination with an international clientele. You know how to transform a simple request into a personalized and memorable experience. Your interpersonal skills, discretion, responsiveness, and ability to find solutions make you a true ambassador for the hotel.</font></font></p>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br>Ensures that the look and fit of Employee Uniforms meet exacting standards. Repairs textiles throughout the hotel as needed.<br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..), becoming a key representative of our sales team and a vital part of our city's success.</p><p>THE JOURNEY</p><ul><li>Seal partnerships with the best leads, always aligned with the company s goals</li><li>As owner of Glovo s revenue, ensure all deals meet the required profitability in your country</li><li>Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners</li><li>Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><b>Position:</b> Commis de Rang – Breakfast<br><b>Department:</b> Food & Beverage<br><b>Contract:</b> Full-time<br>We are currently seeking a motivated and service-oriented <b>Commis de Rang – Breakfast</b> to join our Food & Beverage team. This role plays an important part in supporting daily breakfast operations and ensuring every guest receives a warm, professional, and memorable dining experience.<br>The ideal candidate is enthusiastic about hospitality, eager to learn, and able to perform efficiently in a fast-paced environment while maintaining Four Seasons service standards.<br><b>Key Responsibilities:</b><br>Support the Chef de Rang and Demi Chef de Rang during breakfast service<br>Follow the correct sequence of service and maintain service standards<br>Prepare, set, clear, and reset tables efficiently<br>Assist with buffet setup, replenishment, and cleanliness<br>Serve food and beverages accurately and professionally<br>Maintain cleanliness and organization of service stations and restaurant areas<br>Communicate effectively with colleagues and supervisors<br>Deliver friendly, attentive, and personalized service to every guest<br><b>Candidate Profile:</b><br>Previous experience in Food & Beverage or hospitality is an advantage<br>Basic knowledge of restaurant service and guest interaction<br>Strong communication and guest service skills<br>Punctual, reliable, and well-organized<br>Ability to work early morning shifts and in a fast-paced environment<br>Positive attitude, team spirit, and willingness to learn and grow within the Food & Beverage department.</span></p><br><br><br><br><br><br><br> </div>
<p>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco s largest and liveliest city, the sweeping views you ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</p>
<p>The Pool & Restaurant Hostess at the Four Seasons Hotel are the first and last point of contact with the guest upon entering/exiting the restaurant. They are the first and last impression the guest will have of the outlet and because of that, are an integral part of guest satisfaction. Candidates must have a firm knowledge of the local and international market and effective communication skills in both speaking and writing Arabic, French and English is require</p>
<ul>
<li>Set up host/hostess stand and/or the working station</li>
<li>Review guest reservation book, and make recommendations as to the set-up of the room</li>
<li>Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards</li>
<li>Seat guests promptly at a table pre-set for the number in the party and according to guest preference</li>
<li>Assist the Senior Poo & Restaurant Guest Experience, work harmoniously and professionally with co-workers and supervisors</li>
<li>Requires ability to operate computer equipment and other food & beverage computer systems</li>
<li>Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.</li>
<li>Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest s name when possible</li>
<li>Respond to all guest requests (physical or digital) in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</li>
<li>Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.</li>
<li>Ensure the outlets are organized and ready to receive the guest before every shift and/or events</li>
<li>Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.</li>
<li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and/or group</li>
<li>Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolving guest issues and assisting with guest inquires as required</li>
<li>Seek out opportunities for guest-centric experiences cross promoting all F&B outlets and the hotel activities</li>
<li>Communicate guest preference with team members to ensure the highest level of personalized F&B guest service</li>
<li>Communicates and liaise closely with all possible concerned departments in order to follow-up on guests need</li>
<li>Review daily reports in order to identify special F&B requirement and/or VIP and Special Attention guests and be able to pass in timely manner the information to the rest of the team at any level</li>
<li>Becoming a champion in the use of the hotel guest recognition systems and organizing system (Golden, open table, etc )</li>
<li>Help build an outlet database based on frequent hotel/local guest requirements and preference</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>We look for talent candidate who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us.</p>
<p>Candidates must have a firm knowledge of the local and international market and effective communication skills in both speaking and writing Arabic, French and English is require</p>
<p>Education: school education or equivalent experience.</p>
<p>Experience: Experience in a luxury brands is a plus</p>
<p>Fluent in French, Arabic and English</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><b>About the location:</b><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.<br>Four Seasons Casablanca is looking for Communication Agent who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.<br><p><b>About the role :</b></p><br><br><ul><li><span>Answers phone & chat inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. </span></li><li><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with business centre, high-speed Internet service, telephone and hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </span></li><li><span>Ensure wake up requests are accurately recorded and delivered without fail. </span></li><li><span>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines. </span></li><li><span>Monitors and responds to hotel fire control panel and emergency and safety situations in an efficient and professional manner. </span></li><li><span>Accepts and delivers wake-up calls, messages in a timely manner. </span></li><li><span>Complete the guests' profiles</span></li><li><span>Other duties as assigned </span></li></ul><b>Skills:</b><br><br><ul><li><span>Previous luxury hotel experience preferred. </span></li><li><span>Must have excellent customer service and guest contact skills. </span></li><li><span>Candidates must have a degree in hospitality, or similar. </span></li><li><span>Strong communication skills - both written and oral - are required in English, French, and Arabic. Additional language preferred. </span></li><li><span>You must possess the ability to cope with stress and to work in a high volume operation. </span></li><li><span>You must also be able to multi-task and complete tasks by established deadlines. </span></li></ul><br><ul><li><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</li></ul><br><u>Learn more about what is like to work at Four Seasons – Visit us:</u><br>https://jobs.fourseasons.com<br>https://www.linkedin.com/company/four-seasons-hotels-and-resort<br>https://www.facebook.com/Fourseasonsjobs<br>https://twitter.com/FourSeasonsJobs<br><b>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</b><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You are an ambassador for the Restaurant and Service, which are the emblems of our Food & Beverage experience. Your kindness, your particular attention, and your knowledge of our offerings make our clients a unique clientele. Ability to analyze the client's needs, maintain a professional posture in all circumstances. Good interpersonal communication and conflict management skills. Ability to work in a dynamic and challenging environment. Ability to work in a team. You will be responsible for the smooth running of the service. You will ensure for each client, a unique, personalized and warm service and experience. Whether you work in the morning and at noon or in the evening, you will be responsible for preparing and organizing services through mise en place and office tasks, welcoming clients, and then participating in the service. You offer a warm, personalized welcome to the client and pay them constant attention. Excellent knowledge of your menu, you take orders by advising your clients as best as possible, ensure their service and payment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have experience in luxury hotels or restaurants, an environment whose codes you master, you have already held a similar position, you speak fluent English, you are recognized for your excellent interpersonal skills with all your contacts and have a sense of customer service. Proactive and full of initiative, you know how to work effectively in a team. Adaptability, dynamism, organization and rigor.</p><p></p></section>