وظائف مساعد مدير مطعم في المغرب

<div><p><strong>PTP Finance Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>PTP Finance Specialist </strong>in Morocco. In this role, you will be accountable to reconcile all banks, reconciliation of outgoing payments, supplier SOA, regular payment and follow up of all third parties creditors including payment.</p><p><strong><em>Join us in connecting people and improving lives!             </em></strong></p>   <p><strong>In this PTP Finance Specialist position</strong></p><ul><li>You will control and process payments for cash suppliers across all products.</li><li>You will control and process payments for CDZ suppliers.</li><li>You will post and reconcile all DOE invoices.</li><li>You will follow up with all third-party creditors regarding payments, invoices, and related matters.</li><li>You will reconcile supplier statements and payments for OFR, AIR, and IP.</li><li>You will prepare all cheque payments.</li><li>You will support the annual statutory audit process.</li><li>You will prepare international payments.</li><li>You will support the submission of all taxes, including delayed payment taxes, TVA, tax controls, and related requirements.</li><li>You will support TVA declarations and reimbursement processes.</li><li>You will classify and archive all documents.</li><li>You will reconcile and allocate all processed payments.</li><li>You will prepare all required reports.</li><li>You will report all necessary data and information to the CFO.</li><li>You will participate in monthly closing activities.</li><li>You will provide all necessary support and assistance to colleagues whenever required.</li></ul> <p><strong>Qualifications & Experience</strong></p> <ul><li>Education Level</li></ul><p>               Bachelor degree</p> <ul><li>Experience Level</li></ul><p>               3 years  experience</p><br><p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development.</li><li>Competitive salary.</li></ul>   <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  <font color="#ffffff">#LI-MEA</font></div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At <strong>Eaton</strong>, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</span></p><br><br><br><p><span>We’re currently looking for a <strong>Service Sales Support Representative</strong> -<strong> French Speaker</strong> to join our team, driving service revenue growth and customer satisfaction across the region. Based in&nbsp;<strong>Casablanca</strong>, this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.</span></p><br><br><br><br>What you’ll do: <br><ul><li>Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.</li><li>Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.</li><li>Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.</li><li>Product &amp; Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.</li><li>Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.</li><li>Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.</li><li>Sales Forecasting &amp; Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.</li><li>Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.</li><li>Data Accuracy &amp; Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.<br>Contract Management &amp; Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.</li></ul><br>Qualifications: <br><ul><li><span>Bachelor’s or Master’s degree in Business, Management, or related field</span></li><li><span>Experience in sales support, customer service, or inside sales</span></li><li><span>Proficiency in CRM tools (preferably Salesforce)</span></li><li><span>Strong Excel skills (tracking, analysis, reporting)</span></li><li><span>Strong analytical and problem-solving abilities</span></li><li><span>High level of accuracy and attention to detail</span></li><li><span>Ability to manage priorities and high volumes of work</span></li><li><span>Ability to identify data gaps and propose improvements</span></li></ul><br>Skills: <br><ul><li>Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.</li><li>Technical sales aptitude</li><li>Market, Industry, Channel and Competitive Knowledge would be a plus</li><li>Salesforce CRM knowledge is a plus.</li><li>Negotiation and consultative selling skills.</li><li>Excellent Communication and Interpersonal Skills&nbsp;</li><li>Adapting and driving change and process improvements.</li><li>Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.</li><li>Fluent French and intermediate English capabilities.</li><li>Proactive and autonomous</li><li>Responsive and able to manage urgency</li><li>Analytical mindset</li><li>Resilient under pressure</li><li>Results- and solution-oriented</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><br><p><em><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></em></p><br><br><br> </div>