IT Jobs in Morocco
264 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Job Purpose</strong><br>- To manage the operations of the company's logistics service in Morocco, ensuring customer satisfaction, product safety, and cost optimization.<br><strong>Main Missions</strong><br>- Manage the reception and storage of finished products and spare parts, in line with the company's strategy, ensuring the availability and preservation of stored products and optimizing storage costs.<br>- Manage the processing, planning, and delivery of customer orders, with a constant focus on optimizing the quality/cost/delivery balance. </p><br><br> <br> <br> Required profile : <p>A Master's degree (Bac +5 or higher) is required for this position.</p><br><br><p>Significant experience of <b>10 to 20 years</b> in similar roles is essential, ideally in the home appliance sector.</p><br><br><p>To excel in this role, strong skills in team management, planning, and organization are expected. A thorough understanding of supply chain challenges and related IT tools is necessary.</p><br><br><p>Key skills include:</p><br><br><ul><li>A strong ability to analyze and make decisions.</li><li>Recognized leadership and good interpersonal skills.</li><li>Mastery of logistics flow and cost optimization techniques.</li><li>An ability to manage complex projects and work under pressure.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Attached to the Agriculture and Rural Development Department, your missions will be:</p><br><br><ul><li>Support farmers in the internal equipment of their plots,</li><li>Organize and lead training sessions on reasoned irrigation and water management,</li><li>Revitalize Agricultural Water User Associations (AUEA),</li><li>Support agricultural warning systems,</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in plant production (agricultural, horticultural, mixed farming, etc.),</li><li>More than 5 years of experience in the field,</li><li>In-depth knowledge of agronomy, horticulture, and mixed farming.</li><li>Mastery of plant production techniques (irrigation, fertilization, biological control, etc.).</li><li>Ability to train and support farmers in the field.</li><li>Aptitude for leading groups and revitalizing agricultural associations.</li><li>Skills in conflict management and negotiation within an association framework.</li><li>Ability to structure and manage agricultural development projects.</li><li>Proficiency in IT tools for crop monitoring and report preparation.</li><li>Writing of technical documents and recommendations for farmers.</li><li>Good oral and written communication skills for leading training sessions and meetings.<br> </li></ul> <br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Context:</strong></p><br><br><ul><li>As part of the improvement program at various levels of its logistics information systems initiated in 2007, CRONOS (CommeRcial netwOrk New vehicle Order System) is now being deployed to replace the previous systems related to the distribution of new vehicles for the Client group (including French brands and OV, Opel-Vauxhall subsidiaries).</li><li>The team's work, under the guidance of the Project Leader (from the PPIT entity within PSA's Supply Chain Department), consists of the project management for the development of the CRONOS application and its associated applications. The evolution of these applications is subject to a CEB (Business Requirements Specification) and SFD (Detailed Functional Specifications) and is designed in collaboration with Business Leaders. This is followed by testing phases and then launch. The team is involved in all these phases and supports the user countries throughout the application's life cycle.</li></ul><p><strong>Mission:</strong></p><br><br><p>The various activities entrusted to the VCO CRONOS team are as follows:</p><br><br><ul><li>Analysis of user requests (via dedicated functional mailbox or any other channel within the VCO process)</li><li>Creation of associated JIRA tickets and management of them until resolution</li><li>Direct resolution or re-direction to the designated entity based on the analysis results (depending on the case: 1/ reminder of processes and best practices or 2/ direct correction or 3/ in-depth analysis with IT or functional teams by triggering all necessary meetings for fundamental resolution)</li><li>If a subject requires changes to a feature (Distribution Logistics process), work with multi-competent teams to evolve the relevant tool or Distribution Logistics process</li><li>Writing test scenarios and executing them for the delivery of evolutions</li><li>Keeping indicators and processes up to date (if applicable)</li><li>Rituals with business owners or IT teams (ICT)</li></ul> <br> Required profile : <p>Master's degree (Bac +5) in Supply Chain / Logistics, Information Systems, or equivalent specialization</p><br><br><p>1 to 3 years of experience</p><br><br><p><strong>Soft skills</strong></p><br><br><ul><li>Support and customer relations</li><li>Analytical skills</li><li>Pedagogy</li><li>Facilitation skills, proactive, teamwork</li><li>Synthesis skills</li><li>Responsiveness</li><li>Communication (presentations, training sessions, or workshops, preparation of written materials)</li></ul><p><strong>Hard skills</strong></p><br><br><ul><li>Knowledge of Supply Chain / Key principles of automotive distribution</li><li>Skills in UAT</li><li>UAT (Testing): test cases and execution + anomaly tracking</li><li>Planning management</li><li>Automotive Supply Chain</li><li>IT: functional development principles, SCRUM, data management</li><li>IT environment</li><li>French</li><li>Proficiency in English (independent user)</li></ul><p><strong>Tools</strong></p><br><br><ul><li>Excel (data tables, indicators, charts, VBA...)</li><li>Power BI / Access</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work.<br>
This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br>
A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br>
<strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader.
</p><br><br>
<br> Job : <br><p>Main Tasks & Responsibilities:</p><br><br><p>· Data Analysis / testing</p><br><br><p>o The Business Analyst is responsible for translating business needs into clear, detailed, and actionable requirements that can be effectively implemented by the CRMA development team.</p><br><br><p>o The role acts as the bridge between business stakeholders and technical teams, ensuring that requirements are properly captured, documented, prioritized, and validated.</p><br><br><p>o This includes analyzing existing processes, defining data and reporting needs, creating functional specifications, and supporting the development lifecycle to ensure solutions deliver the expected business value.</p><br><br><p>o The person would also be responsible for running tests with the Business, ensuring the users are comfortable with the development release.</p><br><br><p>Personal Attributes:</p><br><br><p>· Self-management and proactivity</p><br><br><p>· Problem-solver attitude by seeking collaboration and teamwork</p><br><br><p>· Customer Orientation with excellent communication, analytical and interpersonal skills</p><br><br><p>· Accuracy and attention to detail</p><br><br><p>· Ability to manage confidentiality</p><br><br><p>· Ability to communicate complex situations in a simple way and easy to understand for key stakeholders</p><br><br><p>Professional & Leadership Experience: (Previous experience in terms of time and complexity)</p><br><br><p>· Minimum 3 years of experience in a position with comparable complexity</p><br><br><p>· Good level of understanding of IT development best practices and Agile methodology</p><br><br><p>Education & Training</p><br><br><p>· Good to excellent command of English. (MANDATORY)</p><br><br><p>· Experience is Agile methodology is a pluReporting to: IT Solution Delivery Lead / Location: remote</p><br><br><p>Job Purpose:</p><br><br><p>· Support IT Product manager of "FO reporting" in delivering the product backlog for GDD and Agentic, Gen AI and Tech enablers adoption reporting</p><br><br><p>Main Accountabilities/Measured On:</p><br><br><p>· Accuracy of business requirements captured, accuracy of User stories captured</p><br><br><p>· Quality of development by technical teams, thanks to clear requirements</p><br><br><p>· Quality of testing and validation of the deliverables</p><br><br><p>· Sign-off by business teams</p><br><br><p>Main Tasks & Responsibilities:</p><br><br><p>· Data Analysis / testing</p><br><br><p>o The Business Analyst is responsible for translating business needs into clear, detailed, and actionable requirements that can be effectively implemented by the CRMA development team.</p><br><br><p>o The role acts as the bridge between business stakeholders and technical teams, ensuring that requirements are properly captured, documented, prioritized, and validated.</p><br><br><p>o This includes analyzing existing processes, defining data and reporting needs, creating functional specifications, and supporting the development lifecycle to ensure solutions deliver the expected business value.</p><br><br><p>o The person would also be responsible for running tests with the Business, ensuring the users are comfortable with the development release.</p><br><br><br> <br> <br> Required profile : <p>Personal Attributes:</p><br><br><p>· Self-management and proactivity</p><br><br><p>· Problem-solver attitude by seeking collaboration and teamwork</p><br><br><p>· Customer Orientation with excellent communication, analytical and interpersonal</p><br><br><br><p>skills</p><br><br><p>· Accuracy and attention to detail</p><br><br><p>· Ability to manage confidentiality</p><br><br><p>· Ability to communicate complex situations in a simple way and easy to understand for key stakeholders</p><br><br><p>Professional & Leadership Experience: (Previous experience in terms of time and complexity)</p><br><br><p>· Minimum 3 years of experience in a position with comparable complexity</p><br><br><p>· Good level of understanding of IT development best practices and Agile methodology</p><br><br><p>Education & Training</p><br><br><p>· Good to excellent command of English. (MANDATORY)</p><br><br><p>· Experience is Agile methodology is a plu</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>GEC – Global Experts Consulting recrute | Consultant PPO – Pilotage & Gouvernance de Portefeuille Projets | Casablanca</span><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique, nous recherchons un </span><b><span>PPO Senior – Pilotage & Gouvernance de Portefeuille Projets</span></b><span> pour accompagner le pilotage et la gouvernance d’un portefeuille de projets à forts enjeux.</span><br></p><br><p><span>Expérience confirmée en </span><b><span>PMO / PPO / Portfolio Management</span></b><span> dans des environnements complexes</span><br></p><br><p><span>Pilotage et consolidation d’un </span><b><span>portefeuille de projets</span></b><span> : avancement, jalons, budgets, charges, risques, alertes et dépendances</span><br></p><br><p><span>Mise en place et suivi des dispositifs de </span><b><span>gouvernance projets</span></b><br></p><br><p><span>Préparation et animation des </span><b><span>instances de gouvernance, COPIL et comités de suivi</span></b><br></p><br><p><span>Production de </span><b><span>reportings exécutifs, dashboards, KPI et indicateurs d’aide à la décision</span></b><br></p><br><p><span>Suivi des </span><b><span>risques, budgets, roadmaps et plans d’actions</span></b><br></p><br><p><span>Coordination transverse avec les différentes parties prenantes : </span><b><span>Métiers, IT, sponsors et équipes projets</span></b><br></p><br><p><span>Capacité à consolider l’information, identifier les points d’alerte et accompagner les </span><b><span>arbitrages et la priorisation du portefeuille</span></b><br></p><br><p><span>Excellentes capacités d’analyse, de synthèse, de communication et forte aisance avec les interlocuteurs de haut niveau</span><br></p><br><p><span>Une expérience dans le </span><b><span>secteur bancaire / services financiers</span></b><span> constitue un réel atout</span><br></p><br><br> </div>
<p><font dir="auto" ><font dir="auto" >Join Intelcia Tech and transform the future of IT with us! Intelcia Tech is a leading player in IT outsourcing and digital transformation. With over 20 years of expertise, we currently operate in 5 strategic areas: Infrastructure, Cloud, Application Solutions, Cybersecurity, Data, and AI.</font></font></p><p><font dir="auto" ><font dir="auto" >We are looking for a Full Stack expert to work on the design, development and evolution of business applications.</font></font></p><p>Missions :</p><ul><li><font dir="auto" ><font dir="auto" >Design and develop backend applications with Java and Spring Boot.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and develop Full Stack applications with Java, Spring Boot, Thymeleaf and Angular.</font></font></li><li><font dir="auto" ><font dir="auto" >Develop and integrate REST APIs and ensure application maintenance.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and implement business workflows with Camunda/BPMN.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in testing, code reviews and continuous improvement of software quality.</font></font></li><li><font dir="auto" ><font dir="auto" >Set up and maintain CI/CD pipelines with GitLab CI.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Expected technical skills:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Java, Spring Boot, Thymeleaf, Camunda, Angular and GitLab CI</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Education: Bac + 5 (Master's degree or engineering school) in information systems</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: Minimum 6 years of experience in a similar position</font></font></p><p><font dir="auto" ><font dir="auto" >Immediate availability.</font></font></p><p><font dir="auto" ><font dir="auto" >Good communication skills to interact with different stakeholders (technical and professional).</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the TANGER BRANCH, you will be in charge of the following tasks:</p><br><br><p>Your mission will be detailed as follows:</p><br><br><p>• Develop and build loyalty with a portfolio of professional clients.<br>• Prospect for new clients in the Northern region.<br>• Conduct commercial visits and present solutions.<br>• Identify client needs and propose suitable products.<br>• Prepare commercial offers and ensure their follow-up until the order.<br>• Achieve sales and development objectives.<br>• Ensure follow-up of client files and collection in collaboration with the relevant departments.<br>• Provide regular reporting of your activity to management.<br> </p><br><br> <br> Required profile : <p>You have a vehicle and are based in TANGER and meet the following criteria:</p><br><br><p>• Age: 25 to 40 years.<br>• Bachelor's degree (Bac+3) AND Master's degree (Bac+5) in Commerce, Management, or equivalent.<br>• Minimum 5 years of experience in B2B sales.<br>• Mandatory experience in the distribution, commerce, sales, or technical products sector.<br>• Good knowledge of the economic fabric of the Tanger region.<br>• Excellent negotiation and prospecting skills.<br>• Proficiency in IT tools (Excel, ERP, CRM).<br> </p><br><br><br><br><p><strong>Then do not hesitate, this position is for you!</strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Designing and developing interactive and dynamic dashboards in Tableau Desktop.</li><li>Optimizing dashboards and applying Data Visualization best practices.</li><li>Writing and optimizing SQL queries for data analysis.</li><li>Using BigQuery for data extraction and analysis.</li><li>Designing visualizations adapted to business needs.</li><li>Participating in the simplification and enhancement of data.</li><li>Collaborating with business and technical teams.</li><li>Contributing to the Vusion and RFF projects.</li></ul> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 3 to 7 years of experience in Data Visualization</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Tableau Desktop, SQL, BigQuery, Data Visualization, Data Analytics, Dashboard Design<br></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Econocom Morocco</strong> operates within a culture primarily focused on <strong>collaboration</strong>, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a <strong>competitive dimension</strong>, supporting ambition, performance and results orientation. It is also grounded in a structured <strong>organizational culture</strong> ensuring process rigor and reliability, while integrating an <strong>innovation component</strong> that promotes adaptability and initiative.
</p><br><br>
<br> Job : <p><strong>Your main tasks as a Service Desk Technician:</strong></p><br><br><ul><li>Resolve the client's technical incidents;</li><li>Handle user requests (Calls + E-mails);</li><li>Maintain communication between different support levels;</li><li>Contribute to the continuous improvement of the service and respect contractual commitments and the group's security rules.</li></ul> <br> <br> Required profile : <p><b>Training and Experience: </b></p><br><br><ul><li>Education level: Bac+2/3 in IT / Networks;</li><li>Professional experience level: experience in a similar role is highly desirable.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Customer & Service Orientation, Autonomy & ability to manage stress.</li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li>General skills in customer relationship management;</li><li>Ability to detect, process, and resolve Level 1 technical incidents;</li><li>Good command of Windows 8 & 10, MS Office Suite, and Outlook;</li></ul><p><strong>Location: Technopolis (SalaAlJadida) </strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Chez Devoteam, nous sommes des « Digital Transformakers ». Le respect, la franchise et la passion animent chaque jour notre tribu. </p><br><p>Ensemble, nous aidons nos clients à remporter la bataille du Digital : du conseil à la mise en œuvre de technologies innovantes, jusqu’à l’adoption des usages.</p><br><p>Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA n’ont plus aucun secret pour notre tribu ! </p><br><p>Nos 10 000+ collaborateurs sont certifiés, formés et accompagnés au quotidien pour relever de nouveaux challenges innovants.</p><br><p>Leader du Cloud, de la Cybersécurité et de la Data en EMEA, le Groupe Devoteam a réalisé en 2022 un chiffre d’affaires de 1,036 milliard d’euros et se donne pour ambition de le doubler dans les 5 années à venir.</p><br><p>Devoteam Maroc, acteur de référence dans les expertises IT depuis plus de 30 ans (350+ consultants) accélère sa croissance en développant ses activités d’expertise en nearshore pour répondre aux besoins de nos clients français, européens et moyen orientaux.</p><br><p><strong>Es-tu prêt(e) à nous rejoindre et relever ensemble ce défi ?</strong></p><br><br>Additional Information<br><ul><li>https://www.linkedin.com/company/devoteam</li><li>https://twitter.com/devoteam</li><li>https://www.facebook.com/devoteam</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
</p><br><br>
<br> Job : <p>Main tasks:</p><br><br><ul><li>Provide first-level technical support to users.</li><li>Receive, qualify, and process requests and incidents via phone, email, or ticketing tool.</li><li>Diagnose and resolve hardware and software incidents.</li><li>Follow up on tickets until they are resolved and inform users of progress.</li><li>Write and update technical documentation and procedures.</li><li>Ensure quality service while respecting deadlines and service level agreements (SLAs).</li></ul> <br> Required profile : <ul><li>Bac+2 (2-year post-secondary degree) in IT or equivalent.</li><li>Good knowledge of Windows environments, Microsoft 365, and support tools.</li><li>Basic knowledge of networks (TCP/IP, DNS, DHCP).</li><li>Experience in a call center is a plus.</li><li>Good command of French, both spoken and written.</li><li>Customer service orientation, listening skills, rigor, and team spirit.</li><li>Immediate availability.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Inside Sales Associate (German Speaker)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW BSC</b> is strengthening its teams and is looking for a <b>Inside Sales associate (German speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately</p><br><br></li><li><p>Providing administrative support to the sales team</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Fluent level in <b>(German)</b></p><br><br></li><li><p>Excellent written and oral communication skills</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><p>#LI-FR2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<p>Perform entry and/or exit operations and product storage in accordance with procedures. Ensure the reception and physical and IT stocking of products in compliance with Procedures. Prepare parts requested by production based on BSM or disputes, ensuring traceability. Collaborate with the logistics department. Ensure transfers with shipping. Participate in inventories and stock discrepancy control. Stock management. Perform regular rolling inventories to ensure stock availability and accuracy according to rules, ensuring coherent system data with physical reality. Identify and report discrepancies. Anticipate needs for critical parts to avoid stockouts; verify location if stock is decreasing. Ensure parts are stored according to standards. Maintain parts traceability. Work in coordination with production and logistics teams. Ensure product packaging according to their specificities. Ensure versatility within the team. Provide first-level support in execution. By delegation of the hierarchical manager, coordinate team activities. Participate in the implementation of new flows. Ensure follow-up of QRQC indicators. Act as a relay between operational teams and management to report issues.</p><p><strong>Desired Candidate Profile</strong></p><p>BAC or BAC +2</p><p>Proficiency in IT tools (Pack Office)</p><p>Proficiency in management software (SAP).</p><p>Knowledge of transport rules and customs regulations</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Objective</strong></p><br><br><p>• Ensure digital transformation and support for suppliers before, during, and after the transition to new PPS processes</p><br><br><p><strong>Job Missions</strong></p><br><br><p>• Collect supplier data (PPS contacts, triple COFOR, EDI status)</p><br><br><p>• Kick-Off</p><br><br><p>• B2B Registration</p><br><br><p>• eSupplierConnect Assistance</p><br><br><p>• Client IT environment update</p><br><br><p>• ITMS/PLE and B2B/ORION portal training</p><br><br><p>• Supplier progress monitoring</p><br><br><p>• Escalation of blocking points</p><br><br> <br> Required profile : <p><strong>Required Skills</strong></p><br><br><ul><li>Technician / Supply Chain Engineer - Digital Transformation (Automotive)</li><li>Minimum <strong>2 years of experience</strong> in an <strong>international and multi-site</strong> industrial environment</li><li>Mastery of the <strong>automotive sector</strong> and <strong>supply chain processes</strong> is essential</li><li>Experience in <strong>supplier relationship management</strong></li><li>Skills in <strong>change management</strong></li><li><strong>English required</strong> for international supplier exchanges.</li><li><p><strong>Tools:</strong><br>EDI (international standards) / ERP / eSupplierConnect / ORION / ITMS / PLE / CORAIL / COFOR / Packaging / PN</p><br><br></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>GEC – Global Experts Consulting recrute en CDI | Talent Acquisition Specialist (2 à 3 ans d'expérience)</span></b><br></p><br><p><span>Dans le cadre du renforcement de notre équipe, nous recherchons un(e) </span><b><span>Talent Acquisition Specialist</span></b><span> disposant de </span><b><span>2 à 3 ans d'expérience</span></b><span> pour accompagner nos activités de recrutement.</span><br></p><br><p><b><span>Vos missions :</span></b><br></p><br><p><span>Gérer l'ensemble du processus de recrutement, de la prise de besoin jusqu'à l'intégration des consultants.</span><br></p><br><p><span>Sourcer, approcher et qualifier des profils IT, Banque, Data, Digital, Cybersécurité et Transformation.</span><br></p><br><p><span>Réaliser les entretiens de qualification et évaluer les compétences des candidats.</span><br></p><br><p><span>Assurer un suivi de qualité auprès des candidats tout au long du processus.</span><br></p><br><p><span>Collaborer avec les Business Managers afin de répondre rapidement aux besoins des clients.</span><br></p><br><p><span>Développer et animer un vivier de talents qualifiés.</span><br></p><br><p><span>Participer au développement de la marque employeur et à l'amélioration continue des pratiques de recrutement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5.</span><br></p><br><p><b><span>2 à 3 ans d'expérience</span></b><span> en Talent Acquisition ou en recrutement.</span><br></p><br><p><span>Une expérience dans le recrutement de profils IT et/ou Banque est fortement appréciée.</span><br></p><br><p><span>Excellentes capacités de communication, d'organisation et de gestion des priorités.</span><br></p><br><p><span>Dynamique, autonome, orienté(e) résultats et doté(e) d'un excellent relationnel.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>GEC – Global Experts Consulting recrute en CDI | Talent Acquisition Specialist (2 à 3 ans d'expérience)</span></b><br></p><br><p><span>Dans le cadre du renforcement de notre équipe, nous recherchons un(e) </span><b><span>Talent Acquisition Specialist</span></b><span> disposant de </span><b><span>2 à 3 ans d'expérience</span></b><span> pour accompagner nos activités de recrutement.</span><br></p><br><p><b><span>Vos missions :</span></b><br></p><br><p><span>Gérer l'ensemble du processus de recrutement, de la prise de besoin jusqu'à l'intégration des consultants.</span><br></p><br><p><span>Sourcer, approcher et qualifier des profils IT, Banque, Data, Digital, Cybersécurité et Transformation.</span><br></p><br><p><span>Réaliser les entretiens de qualification et évaluer les compétences des candidats.</span><br></p><br><p><span>Assurer un suivi de qualité auprès des candidats tout au long du processus.</span><br></p><br><p><span>Collaborer avec les Business Managers afin de répondre rapidement aux besoins des clients.</span><br></p><br><p><span>Développer et animer un vivier de talents qualifiés.</span><br></p><br><p><span>Participer au développement de la marque employeur et à l'amélioration continue des pratiques de recrutement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5.</span><br></p><br><p><b><span>2 à 3 ans d'expérience</span></b><span> en Talent Acquisition ou en recrutement.</span><br></p><br><p><span>Une expérience dans le recrutement de profils IT et/ou Banque est fortement appréciée.</span><br></p><br><p><span>Excellentes capacités de communication, d'organisation et de gestion des priorités.</span><br></p><br><p><span>Dynamique, autonome, orienté(e) résultats et doté(e) d'un excellent relationnel.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>Piloter l’engagement au forfait et garantir le respect des objectifs, du planning et des livrables.</span><br><span>Organiser et animer les ateliers de cadrage avec les équipes Data, DSI, Merchandising et Category Management.</span><br><span>Coordonner les différents profils intervenant sur le projet : fonctionnel, Data Engineering, Power BI et formation.</span><br><span>Garantir la bonne compréhension du besoin métier et sa traduction en solutions fonctionnelles et techniques.</span><br><span>Superviser la définition de la matrice décisionnelle, des KPIs et des règles de gestion.</span><br><span>Suivre la conception du modèle sémantique Power BI et du dashboard MVP.</span><br><span>Veiller à la qualité, à la cohérence et à la validation des livrables.</span><br><span>Piloter la démarche d’accompagnement au changement et de montée en compétences des utilisateurs vers la Self-BI.</span><br><span>Assurer le reporting projet, l’anticipation des risques et la coordination des parties prenantes.</span><br></span><br><span>Profil</span><ul><li><span>Plus de 7 ans d’expérience en gestion de projets BI / Data.</span><br></li><li><span>Expérience en pilotage de projets au forfait et en coordination d’équipes pluridisciplinaires.</span><br></li><li><span>Bonne connaissance des environnements décisionnels et des projets Data.</span><br></li><li><span>Expérience dans le secteur Retail / Grande Distribution.</span><br></li><li><span>Compréhension des enjeux Merchandising, Category Management et Self-BI.</span><br></li><li><span>Maîtrise des méthodes de cadrage, de planification et de suivi de projet.</span><br></li><li><span>Expérience dans l’accompagnement au changement et la conduite d’ateliers métiers.</span><br></li><li><span>La connaissance des environnements Azure, Databricks, Microsoft Fabric et Power BI constitue un atout.</span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>GEC – <b>Global Experts Consulting</b> recrute | Consultant Senior PMO <span>Schéma Directeur des Systèmes d’Information</span> | Casablanca</span><br></p><br><p><span>Dans le cadre de la mise en Åuvre d’un nouveau Schéma Directeur des Systèmes d’Information (SDSI) et du pilotage d’un portefeuille de projets stratégiques, nous recherchons un Consultant Senior PMO SDSI pour accompagner l’un de nos clients du secteur bancaire.</span><br></p><br><p><span>Piloter et assurer le suivi d’un portefeuille de projets stratégiques et tactiques.</span><br></p><br><p><span>Mettre en place et maintenir les tableaux de bord de pilotage et les KPI.</span><br></p><br><p><span>Suivre l’avancement des projets en termes de budget, délais, ressources, risques et points de blocage.</span><br></p><br><p><span>Accompagner les Directeurs de Projet et responsables de livraison dans la planification et le suivi des roadmaps.</span><br></p><br><p><span>Consolider le reporting et garantir une vision transverse de l’avancement du portefeuille.</span><br></p><br><p><span>Préparer les instances de gouvernance : comités de Direction, comités filiales, COPIL et autres instances de pilotage.</span><br></p><br><p><span>Assurer le suivi des décisions, actions et arbitrages issus des différentes instances.</span><br></p><br><p><span>Minimum 6 ans d’expérience en PMO, gestion de programmes ou pilotage de portefeuille de projets.</span><br></p><br><p><span>Expérience confirmée dans le secteur bancaire.</span><br></p><br><p><span>Solide maîtrise du reporting exécutif, des KPI, de la planification et de la gouvernance projet.</span><br></p><br><p><span>Capacité à évoluer dans un environnement SI complexe et à forte dimension transverse.</span><br></p><br><p><span>Une expérience dans des programmes de transformation SI / SDSI est fortement appréciée.</span><br></p><br><p><span>Une expérience sur des projets internationaux ou multi-filiales constitue un plus.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
</p><br><br>
<br> Job : <p>Your missions: Handle incoming/outgoing customer calls regarding borrower insurance needs. Qualify requests and analyze borrower profiles: loan type, amount, duration, bank, health and professional status. Provide relevant advice based on the client's profile and needs. Respond precisely to requests and objections, highlighting benefits: savings, coverage, flexibility. Compare rates and coverage between insurers using a quoting tool and guide the client through the subscription process. Achieve sales targets with a focus on satisfaction and results.</p><br><br> <br> <br> Required profile : <p>Profile sought: Proven experience in telemarketing, ideally in insurance/finance products. Very good oral and written communication skills in French. Ability to analyze a borrower's profile and understand loan implications. Proficiency in comparing rates and coverage between insurers (using a quoting tool). Comfortable with IT tools, negotiation skills, and a strong results-oriented approach.</p><br><br> <br><br> </div>