Navigation Officer Jobs in Morocco
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<div><p><strong>Airfreight ACC Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>In this Airfreight ACC Specialist position </strong></p> <ul> <li>You will support the execution of plans and processes to implement the Air Freight (AFR) pricing strategy.</li> <li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li> <li>You will execute assigned tasks and activities while ensuring effective resource management and optimizing productivity in day-to-day operations.</li> <li>You will support the timely monitoring and accurate updating of local tariffs.</li> <li>You will prepare and submit relevant documentation for tenders.</li> <li>You will develop and maintain databases containing specific information to enable timely responses to network queries.</li> <li>You will build and maintain strong business relationships with customers and airline partners.</li> <li>You will prepare carrier performance reports and participate in performance reviews.</li> <li>You will identify opportunities to enhance services and processes to secure cost-effective and competitive pricing and negotiate competitive rates with airline suppliers while meeting required service specifications and transit time targets.</li> <li>You will stay informed about new solutions, services, lane developments, and traffic trends within the air freight industry.</li> <li>You will provide functional guidance, advice, or training to less experienced team members, where required.</li> <li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li> <li>You will work as an individual contributor without direct responsibility for leading others.</li> <li>You will influence others within your job area through the explanation of facts, policies, procedures, and best practices.</li> <li>You will collaborate and interact primarily with colleagues within your own function.</li> <li>You will build relationships with customers and key stakeholders and develop an understanding of their interests and concerns.</li> <li>You will address task-related issues appropriately to maintain effective working relationships and support successful business outcomes</li> </ul> <p><strong>Qualifications & Experience</strong></p> <ul> <li>More than 2 Years’ experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Good communication</li> <li>Good English and Arabic Both Written and Spoken</li> <li>Ability to communicate effectively on all levels</li> </ul> <ul> <li>Ability to use initiative and be a self-starter</li> </ul> <ul> <li>Education Level</li> </ul> <p> Bachelor’s Degree or equivalent experience/qualification</p> <ul> <li>Experience Level</li> </ul> <p>2 years experience</p> <ul> <li>Fluent English</li> <li>Fluent French</li> </ul> <ul> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>
<div><p><strong>AFR Customer & Ops Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>AFR Customer & Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>In this AFR Customer & Ops Specialist position </strong></p> <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul> <p>In area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul> <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p><font color="#ffffff">#LI-MEA</font></p></div>
<div><p><strong>Customs Clearance Admin</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>Customs Clearance Admin </strong>in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>In this Customs Clearance Admin position </strong></p> <ul> <li>You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.</li> <li>You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.</li> <li>You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.</li> <li>You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.</li> <li>You will execute the filing of customs entries and perform post-entry activities and transactions.</li> <li>You will update and maintain customer part lists.</li> <li>You will track performance targets and update shipment information and physical status records.</li> <li>You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.</li> <li>You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.</li> <li>You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.</li> <li>You will ensure compliance with established regulations and support the proper application of customs processes and policies.</li> <li>You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.</li> <li>You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.</li> <li>You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.</li> <li>You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues</li> </ul> <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>
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<p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite & shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br> </p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br> </li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><br><p><br><strong>Duties & Responsibilities</strong><br> </p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br> </li></ul><p><strong>Knowledge, Skills & Abilities – Essential</strong><br> </p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br> </li></ul><p><strong>Other Requirements</strong><br> </p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br> </li></ul><p><strong>Abilities</strong><br> </p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Discovery Biotherapeutics and Genetic Medicine (BGM) at AbbVie is seeking a Lab Automation Engineer to support and advance innovation in laboratory process automation. In this role, you will help transform manual workflows into scalable, efficient, and high-quality automated systems while ensuring reliable performance of integrated laboratory instrumentation. You will contribute across the full lifecycle of assay automation and instrument integration, including concept development, requirements definition, protocol optimization, troubleshooting, and end-to-end validation. This role will have broad impact on biotherapeutic discovery efforts across AbbVie’s core therapeutic areas, including Immunology, Oncology, Neuroscience, and Aesthetics. </p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Maintain and optimize Hamilton integrated high-throughput screening platforms to support standardized applications at scale. </li><li>Partner with laboratory scientists to conceptualize, define, and implement new high-throughput cell-based and in vitro assay automation solutions. </li><li>Design of CAD models for 3D printing or custom vendor production delivering prototype and production parts. </li><li>Provide onboarding, training, and troubleshooting support to scientists using integrated automation platforms. </li><li>Implement and refine laboratory instrument software to enable efficient, scalable high-throughput sample processing. </li><li>Evaluate, pilot, and deploy new efficiency capabilities such as physical AI or autonomous science to continuously advance our laboratory operations. </li><li>Manage automation-related consumable inventories and track equipment performance. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s or Master's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or a related field with typically 5+ (BS) or 2+ (MS) years of experience</li><li>Proven experience operating and programming automated liquid handling platforms such as Hamilton (Venus), Dynamic Devices, and Opentrons, as well as other complex laboratory systems. </li><li>Strong working knowledge of in vitro functional and immunoassays, including ELISA, flow cytometry, cell-based potency assays, internalization assays, and related techniques. </li><li>Demonstrated proficiency in CAD design and production of custom system components. </li><li>Strong communication and collaboration skills with diverse internal and external stakeholders across scientific, engineering, and operational functions. </li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Experience managing vendors for large installations, including design reviews, FATs, SATs, and validation activities. </li><li>Demonstrated experience implementing orchestration across multiple system integrations. </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Study Project Manager II drives the connection between the asset and operational delivery and execution of one or more clinical research studies. Leading the delivery of clinical operational strategies to ensure studies are executed with quality and efficiency, on-time, within budget, and meet company objectives. The Study Project Manager II achieves these objectives by bringing scientific acumen, strategic asset level thinking, innovation, expertise in clinical study operations management and stakeholder management to address risks and challenges.</p><br><p>Responsibilities</p><br><ul><li>Defines and drives the study level operational strategies and deliverables – linking these to asset level goals</li><li>Brings strategic, asset level thinking and innovative problem solving to study planning and execution</li><li>Responsible for executing clinical studies in compliance with quality standards (ICH/GCP, Global Regulations, and AbbVie policies and procedures).</li><li>Effectively present and contribute to discussions on study operations at asset level strategic meetings</li><li>Leads clinical operations planning through to execution via cross functional matrix environment and influences cross functional stakeholders to drive milestone achievement</li><li>Demonstrates the skills, experience and critical thinking to lead cross functional teams with minimal supervision.</li><li>Expertise in end-to-end clinical study operations management (all phases, set up to close out)</li><li>Coaches and mentors team members, delegates and empowers to the right level, actively contributes to Development Operations community</li><li>Demonstrates leadership with high level cross functional stakeholder management and influencing skills</li><li>Lead operational efficiencies and foster a culture of innovation</li><li>On a given study responsible for (but not limited to)<br>- The development of the clinical study design and associated systems, tools and documents<br>- Study budget creation and oversight<br>- Vendor selection, scope development, management and oversight of external vendors<br>- Proactively identifying risks and address and/or escalate study related issues and opportunities for efficiency<br>- Empowered decision maker on operational aspects of study execution.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent degree is required,</li><li>8 years of demonstrated pharma-related and/or clinical research related experience or equivalent required.</li><li>Preferred Oncology Clinical Trial Experience</li><li>Preferred exposure in study initiation through study completion in Phase 1-4 and/or Clinical Trial Experience</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Scientist I will be an integral part of the Analytical Development team in the Operations, Product Development Science and Technology, Biologics division with a focus on advancing AbbVie’s pre-clinical and early clinical programs. The individual will play a key role in supporting process development through robust and agile analytical characterization. The individual will also play a key role in analytical method development, troubleshooting, and technical report writing. Close collaboration with technical product teams, other analytical teams, bioprocess development and manufacturing teams, and R&D teams is a key aspect of this role to meet business objectives and program milestones. </p><br><p><u><strong>Responsibilities:</strong></u></p><br><ul><li>Independently execute analytical testing to generate reliable and consistent results using separations-based techniques (HPLC, icIEF, CE-SDS) to characterize biopharmaceutical products.</li><li>Troubleshoot analytical issues and design, develop, and optimize robust analytical methods.</li><li>Participate in cross-functional project meetings and coordinate analytical activities that need to be supported in the Analytical Development team for pipeline programs.</li><li>Implement and innovate new experimental protocols/techniques to improve method performance and efficiency and/or expand analytical capabilities.</li><li>Identify, respond to, and/or address technical issues in a timely manner.</li><li>Read and adapt relevant scientific literature to work areas.</li><li>Share technical information and learnings from internal initiatives and external conferences with broader team and relevant stakeholders.</li><li>Maintain accurate lab notebook records and ensure data integrity and full traceability.</li><li>Support and promote established lab safety and 5S organization workflows and procedures.</li><li>Responsible for compliance with all applicable Corporate and Divisional policies and procedures.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education with typically 5 years of experience, or Master’s Degree or equivalent education with typically two years of experience.</li><li>Strong understanding of protein biochemistry and analytical method development, optimization, and qualification principles.</li><li>Proficiency in operating and troubleshooting analytical instrumentation (e.g., Agilent HPLC systems, Maurice, PA800 systems).</li><li>Experience collaborating with process development teams to align analytical strategies with project timelines and goals.</li><li>Experience using automation to standardize high-throughput workflows.</li><li>Experience with electronic systems for data analysis and reporting, including utilizing statistical tools.</li><li>Proven ability to work efficiently and achieve deliverables within short timelines.</li><li>Proven ability to adjust accordingly in response to dynamic priorities and/or urgent initiatives.</li><li>Capable of providing technical guidance and mentorship to junior scientists and laboratory staff.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits thatare allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole andabsolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br>
<p><strong><span>VOTRE ROLE</span></strong></p><br> <p><span>L’Agent d’Exploitation Maritime (Ocean Operations Administrator) est responsable de la gestion des opérations de fret maritime import.</span></p><br> <p><strong><span>CE QUE VOUS ALLEZ FAIRE</span></strong></p><br> <p><strong><span>Operations: Traitement des dossiers Import</span></strong></p><br> <ul>
<li><span>Prise de contact avec Ceva pour l'organisation du transport</span></li>
<li><span>Réception de pré alerte (CFR ou DDP)</span></li>
<li><span>Ouverture du dossier import</span></li>
<li><span>Confrontation des données du BL de chargement et celles des documents</span></li>
<li><span>Suivi de chargement avec la compagnie maritime</span></li>
<li><span>Réception de l’avis d’arrivée et de la facture de la compagnie maritime concernée</span></li>
<li><span>Saisie des données d’expédition sur le logiciel ERP</span></li>
<li><span>Envoi de l’avis d’arrivée au client</span></li>
<li><span>Echange à la compagnie maritime (paiement de la facture et obtention du connaissement / BL)</span></li>
<li><span>Remise du bon à délivrer au client</span></li>
<li><span>Envoi de tous les documents à LINEA pour dédouanement de la marchandise</span></li>
<li><span>Envoi d'ordre de livraison</span></li>
</ul> <p><strong><span>Service clients</span></strong></p><br> <p><strong><span>Support client en amont, en aval et tout au long des opérations</span></strong></p><br>
<ul>
<li><span>Maintien d'une communication efficace avec le client (flux d'information)</span></li>
<li><span>Envoi des informations relatives au dossiers à temps</span></li>
<li><span>Communication des situations/ planning de chargement</span></li>
<li><span>Assurer l’interface avec client (tel, email, réunions, etc.)</span></li>
</ul>
<p><strong><span>Coordination avec les différentes parties prenantes</span></strong></p><br>
<ul>
<li><span>Communication avec les différentes parties prenantes (tierces parties)</span></li>
<li><span>Intervention en cas des incidents et litiges et proposition des solutions adaptées</span></li>
</ul>
<p><strong><span>Gestion des retours clients (réclamations, suggestions, etc.)</span></strong></p><br>
<ul>
<li><span>Réception d'un retour client (réclamation, suggestion, etc.)</span></li>
<li><span>Etude Analyse du retour client en interne</span></li>
<li><span>Suivi et communication des actions engagées au client.</span></li>
</ul> <p><strong><span>Facturation - Vérification documentaire et archivage</span></strong></p><br>
<p><strong><span>Facturation</span></strong></p><br>
<ul>
<li><span>Contrôle et validation des documents du dossier</span></li>
<li><span>Application des tarifs de facturation (Achat-Vente)</span></li>
<li><span>Saisie des factures dans le logiciel ERP</span></li>
<li><span>Edition de la facture et vérification des documents à joindre</span></li>
<li><span>Envoi de la facture au client</span></li>
<li><span>Réception des accusés</span></li>
<li><span>Suivi des encours clients</span></li>
<li><span>Remise de copie de facture au service comptabilité</span></li>
</ul> <p><strong><span>Archivage</span></strong></p><br>
<ul>
<li><span>Vérification des éléments du dossier</span></li>
<li><span>Clôture et archivage du dossier</span></li>
</ul> <p><span>CE QUE NOUS CHERCHONS</span></p><br>
<ul>
<li><span>Diplôme de niveau Bac+3 en commerce international, logistique et transport ou domaine similaire.</span></li>
<li><span>Minimum 2 ans d’expérience dans le fret maritime.</span></li>
</ul> <p><strong><span>Compétences Techniques :</span></strong></p><br>
<ul>
<li><span>Parfaite connaissance des opérations maritimes (import-export)</span></li>
<li><span>Parfaite connaissance de la réglementation de transport maritime.</span></li>
</ul> <p><strong><span>Compétences personnelles et interpersonnelles :</span></strong></p><br>
<ul>
<li><span>Excellente communication écrite et orale.</span></li>
<li><span>Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires.</span></li>
<li><span>Sens de la qualité et du service client</span></li>
<li><span>Négociation et résolution de problèmes</span></li>
<li><span>Maîtrise de l'anglais et du français</span></li>
<li><span>Maîtrise du pack office (en particulier Excel)</span></li> </ul>
<p><strong><span>CE QUE CEVA VOUS OFFRE</span></strong></p><br> <p><span>Avec une véritable culture de récompense et de reconnaissance, nous voulons que nos employés grandissent, se développent et fassent partie de notre parcours.</span></p><br>
<p><span>Il ne fait aucun doute que vous serez rémunéré pour votre travail acharné et votre engagement, donc si vous souhaitez travailler pour l'un des meilleurs fournisseurs de logistique au monde, n'hésitez pas à nous contacter pour trouver votre prochain poste.</span></p><br> <p><strong><span>A PROPOS DE DEMAIN</span></strong></p><br> <p><span>Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse.</span></p><br>
<p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Biotherapeutics and Genetic Medicine at AbbVie is seeking a highly motivated research scientist to join a dynamic team supporting biologics drug discovery and engineering. This role sits within the <strong>High Throughput Antibody Production</strong> team, which applies automated, AI/ML-enabled solutions for the delivery of recombinant biotherapeutics. In this position, you will make a meaningful impact by helping build and deploy our next-generation <strong>lab-in-a-loop</strong> capabilities.</p><br><p>We are seeking a talented scientist with a strong biological engineering background and deep expertise in advanced high-throughput technologies as they pertain to antibody production and characterization. You will contribute directly to advancing our capabilities in high-throughput analytics, supporting portfolio decisions and our lab-in-a-loop effort. We value diverse perspectives and strongly encourage applicants from varied research backgrounds to apply. Together, we will continue to evolve our discovery engine through the development, implementation, and optimization of cutting-edge solutions.</p><br><br>Qualifications<br><br><p><strong><u>Education:</u></strong></p><br><ul><li>BS, MS, or PhD in Biological Engineering, Bio/Chemical Engineering, Chemistry, Biochemistry, or a related field, with typically 10+ years (BS), 8+ years (MS), or 0+ years (PhD) of pharmaceutical and/or relevant industry experience.</li></ul><p><strong><u>Skills and Experiences:</u></strong></p><br><ul><li>Expert knowledge of laboratory procedures for antibody discovery; ability to design, develop, optimize, and execute high-throughput antibody analytics workflows to support high-quality data generation at scale.</li><li>Proficiency in protein analytics, including SEC, HIC, MS, ELISA, biomolecular interactions, and cell-based assays.</li><li>Hands-on experience developing automated, high-throughput assays using liquid handlers (Lynx, Hamilton, Tecan).</li><li>Familiarity with instrument integration, scheduling software (Cellario, Green Button Go, Overlord, Genera), and LIMS.</li><li>Proficiency in cell expression and antibody purification in a high-throughput setting.</li><li>Familiarity with AI tools (e.g., Claude, Codex) and programming languages (Python, C#) to streamline operations and data workflows.</li><li>Creative thinking, strong motivation, and problem-solving skills; demonstrated ability to engage internal and external scientific leaders in collaborative research.</li><li>Proactive in adopting new technologies to improve workflows, including developing proof-of-concept experiments for rapid go/no-go decisions.</li><li>Excellent organizational skills with the ability to manage multiple projects simultaneously.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br> <span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br> <span>As the Customer Experience Team Lead in Morocco, you will champion our customer-first culture by leading and developing a high-performing support team through a period of exciting regional growth. You will play a pivotal role in optimizing local support workflows and collaborating with global stakeholders to ensure our SMB and enterprise clients receive unparalleled technical assistance. </span><br> <span>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</span><br><br><p><b>What you will do:</b></p><br><ul>
<li>Global Team Leadership: Manage and develop a global team of 6-12 frontline and premium support agents, providing guidance, coaching, and performance feedback to ensure top-tier support across all customer segments (SMB, MM, Enterprise).</li>
<li>Operational Excellence: Oversee daily operations to ensure efficient ticket resolution, customer satisfaction, and adherence to SLAs. Continuously evaluate and improve support processes and workflows.</li>
<li>Stakeholder Collaboration: Work closely with internal teams, including Product, Engineering, and Sales, to resolve escalated issues, align on processes, and ensure smooth communication between CX and other departments.</li>
<li>Talent Management: Lead recruitment, promotions, and development of team members. Foster a culture of continuous learning and professional growth within the team.</li>
<li>Process Optimization & KPI Management: Analyze team performance metrics, implement strategies to improve efficiency, and ensure alignment across global hubs. Track and report on KPIs, including response time, resolution time, and customer satisfaction.</li>
<li>Project Management: Lead and participate in key CX initiatives aimed at improving customer experience, such as launching new tools, updating internal documentation, and streamlining workflows.</li>
</ul><br><p><b>What you will bring </b></p><br><ul>
<li>2+ years of experience as a technical support team lead or in a similar leadership capacity, ideally within a fast-paced SaaS environment.</li>
<li>Native or professional fluency in English, French, and Arabic is essential for supporting our diverse customer base and internal stakeholders.</li>
<li>Proven ability to analyse performance data (KPIs) and translate insights into actionable workflow optimizations.</li>
<li>Strong technical troubleshooting skills and experience managing complex customer escalations with a high degree of empathy.</li>
<li>Excellent communication and negotiation skills, with the ability to influence cross-functional teams and advocate for the customer’s needs and performance improvement.</li>
</ul><br><p><b>A typical day:</b></p><br><ul>
<li>Set daily priorities, such as team check-in to review open tickets and ensure alignment on SLAs. Provide feedback on team performance and address any escalated issues from the previous day.</li>
<li>Use data analysis tools to monitor team KPIs such as ticket response time, resolution rates, and CSAT. Based on these insights, adjust workflows or implement strategies to optimize performance across regions.</li>
<li>Spend time coaching individual team members, providing actionable feedback on technical troubleshooting, customer communication, and performance metrics. You’ll work closely with your team to develop their skills and improve overall service quality.</li>
<li>Regularly interact with Product, Engineering, and Sales teams to resolve complex or escalated technical issues. Your input ensures that customer needs are met and product improvements are informed by real-world support insights.</li>
<li>Continuously evaluate support processes, identify inefficiencies, and propose workflow improvements that reduce ticket resolution time and enhance the customer experience.</li>
<li>Oversee team development by conducting one-on-one meetings to discuss career progression, handle recruitment for new team members, and manage talent retention strategies.</li>
<li>Lead or participate in key customer experience initiatives, such as improving onboarding processes, enhancing internal documentation, or launching new tools to help the team work more efficiently.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br>
<p><strong><span>VOTRE ROLE</span></strong></p><br> <p><span>L’Agent d’Exploitation Maritime (Ocean Operations Administrator) est responsable de la gestion des opérations de fret maritime import.</span></p><br> <p><strong><span>CE QUE VOUS ALLEZ FAIRE</span></strong></p><br> <p><strong><span>Operations: Traitement des dossiers Import</span></strong></p><br> <ul>
<li><span>Prise de contact avec Ceva pour l'organisation du transport</span></li>
<li><span>Réception de pré alerte (CFR ou DDP)</span></li>
<li><span>Ouverture du dossier import</span></li>
<li><span>Confrontation des données du BL de chargement et celles des documents</span></li>
<li><span>Suivi de chargement avec la compagnie maritime</span></li>
<li><span>Réception de l’avis d’arrivée et de la facture de la compagnie maritime concernée</span></li>
<li><span>Saisie des données d’expédition sur le logiciel ERP</span></li>
<li><span>Envoi de l’avis d’arrivée au client</span></li>
<li><span>Echange à la compagnie maritime (paiement de la facture et obtention du connaissement / BL)</span></li>
<li><span>Remise du bon à délivrer au client</span></li>
<li><span>Envoi de tous les documents à LINEA pour dédouanement de la marchandise</span></li>
<li><span>Envoi d'ordre de livraison</span></li>
</ul> <p><strong><span>Service clients</span></strong></p><br> <p><strong><span>Support client en amont, en aval et tout au long des opérations</span></strong></p><br>
<ul>
<li><span>Maintien d'une communication efficace avec le client (flux d'information)</span></li>
<li><span>Envoi des informations relatives au dossiers à temps</span></li>
<li><span>Communication des situations/ planning de chargement</span></li>
<li><span>Assurer l’interface avec client (tel, email, réunions, etc.)</span></li>
</ul>
<p><strong><span>Coordination avec les différentes parties prenantes</span></strong></p><br>
<ul>
<li><span>Communication avec les différentes parties prenantes (tierces parties)</span></li>
<li><span>Intervention en cas des incidents et litiges et proposition des solutions adaptées</span></li>
</ul>
<p><strong><span>Gestion des retours clients (réclamations, suggestions, etc.)</span></strong></p><br>
<ul>
<li><span>Réception d'un retour client (réclamation, suggestion, etc.)</span></li>
<li><span>Etude Analyse du retour client en interne</span></li>
<li><span>Suivi et communication des actions engagées au client.</span></li>
</ul> <p><strong><span>Facturation - Vérification documentaire et archivage</span></strong></p><br>
<p><strong><span>Facturation</span></strong></p><br>
<ul>
<li><span>Contrôle et validation des documents du dossier</span></li>
<li><span>Application des tarifs de facturation (Achat-Vente)</span></li>
<li><span>Saisie des factures dans le logiciel ERP</span></li>
<li><span>Edition de la facture et vérification des documents à joindre</span></li>
<li><span>Envoi de la facture au client</span></li>
<li><span>Réception des accusés</span></li>
<li><span>Suivi des encours clients</span></li>
<li><span>Remise de copie de facture au service comptabilité</span></li>
</ul> <p><strong><span>Archivage</span></strong></p><br>
<ul>
<li><span>Vérification des éléments du dossier</span></li>
<li><span>Clôture et archivage du dossier</span></li>
</ul> <p><span>CE QUE NOUS CHERCHONS</span></p><br>
<ul>
<li><span>Diplôme de niveau Bac+3 en commerce international, logistique et transport ou domaine similaire.</span></li>
<li><span>Minimum 2 ans d’expérience dans le fret maritime.</span></li>
</ul> <p><strong><span>Compétences Techniques :</span></strong></p><br>
<ul>
<li><span>Parfaite connaissance des opérations maritimes (import-export)</span></li>
<li><span>Parfaite connaissance de la réglementation de transport maritime.</span></li>
</ul> <p><strong><span>Compétences personnelles et interpersonnelles :</span></strong></p><br>
<ul>
<li><span>Excellente communication écrite et orale.</span></li>
<li><span>Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires.</span></li>
<li><span>Sens de la qualité et du service client</span></li>
<li><span>Négociation et résolution de problèmes</span></li>
<li><span>Maîtrise de l'anglais et du français</span></li>
<li><span>Maîtrise du pack office (en particulier Excel)</span></li> </ul>
<p><strong><span>CE QUE CEVA VOUS OFFRE</span></strong></p><br> <p><span>Avec une véritable culture de récompense et de reconnaissance, nous voulons que nos employés grandissent, se développent et fassent partie de notre parcours.</span></p><br>
<p><span>Il ne fait aucun doute que vous serez rémunéré pour votre travail acharné et votre engagement, donc si vous souhaitez travailler pour l'un des meilleurs fournisseurs de logistique au monde, n'hésitez pas à nous contacter pour trouver votre prochain poste.</span></p><br> <p><strong><span>A PROPOS DE DEMAIN</span></strong></p><br> <p><span>Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse.</span></p><br>
<p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
<p><strong>AFR ops Customer specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>DHL Global Forwarding </strong>– Morocco has an opening for a <strong>AFR ops Customer specialist</strong> where you will provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong>In this AFR ops Customer specialist position </strong></p> <ul> <li>Under direct/close supervision, you will support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks such as research, data processing and validation, and documentation.</li> <li>Under guidance, you will gather input for the freight control center, and details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates on incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain close business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data for shipping tenders.</li> <li>You will enter data and share information, and support shipment documentation for freight forwarding.</li> <li>You will collate data and draft reports and updates for account performances to support other team members.</li> <li>You will follow defined processes, systems, and methods for the delivery of assigned tasks.</li> <li>You will check recurring routine issues faced during delivery; otherwise, you will escalate to your supervisor for inputs and guidance.</li> </ul> <p>In the area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize bookings.</li> <li>You will prepare, control, and distribute all required Import/Export documents.</li> <li>You will identify performance issues of suppliers and propose solutions to improve performance.</li> <li>You will update Customs shipment information and physical status, and resolve customer issues and incidents.</li> <li>You will support and interact primarily with colleagues of your own team.</li> <li>You will communicate information that requires little explanation or interpretation.</li> <li>You will address task-related issues appropriately to maintain work relationships.</li> </ul> <p><strong>Now, here’s what we need from you</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback.</li> <li>Education Level: Vocational/Specialized/Technical/Certification.</li> <li>Experience Level: less than 2 years.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p><font color="#ffffff">#LI-MEA</font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are: Africa Specialty Risks (ASR) is enabling sustainable economic development by fulfilling unmet insurance needs. Our platform provides local underwriting expertise, an unparalleled distribution network and access to global capacity. Founded in the heart of Africa and with offices across the continent and the Middle East, we provide regional market knowledge, data insights, and technical proficiency for capital partners who are looking to increase their presence in growth markets. We also participate on each and every risk we underwrite with balance sheets in Bermuda, Mauritius and through Syndicate 2454 at Lloyd s. ASR is committed to accelerating business growth by providing customised service and innovative insurance products to enable development. Role Purpose: The role provides practical company secretarial and governance support to help the organisation meet its statutory obligations, maintain effective Board and Committee processes, and ensure accurate entity records are kept. As a Company Secretary Assistant, you will work closely with senior leadership, Board members, and external advisers to support statutory filings, governance processes, and the effective management of corporate entities. </p><p>Role Responsibilities:</p><ul><li>Board & Committee Support<ul><li>Assist with the preparation and distribution of Board and Committee agendas, papers and minutes</li><li>Coordinate meeting logistics, including scheduling, venue arrangements and circulation of materials</li><li>Maintain accurate records of Board and Committee decisions and track follow-up actions</li></ul></li><li>Statutory Compliance & Filings<ul><li>Support the maintenance of statutory registers and records</li><li>Assist with Companies House filings and the timely submission of statutory documents</li><li>Monitor relevant legislative and regulatory changes and support implementation of new requirements</li></ul></li><li>Governance & Policy Support<ul><li>Support the development, maintenance and periodic review of governance policies, procedures and frameworks</li><li>Assist with Board effectiveness reviews and follow-up on agreed governance improvements</li><li>Support alignment with applicable corporate governance codes, legislation and good practice</li></ul></li><li>Entity Management<ul><li>Maintain accurate group entity records, including incorporation documents, share registers and director details</li><li>Support the onboarding and offboarding of Directors and officers, including related regulatory notifications</li></ul></li><li>General Company Secretary Administration<ul><li>Liaise with external advisers, including legal, audit and tax advisers, as required</li><li>Provide administrative and governance support to the Company Secretary and Legal team</li><li>Assist with ad hoc company secretarial and governance projects</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong written communication skills and attention to detail</li><li>Strong organisational skills</li><li>Ability to handle confidential information appropriately</li><li>Proficiency in Microsoft Office and board portal software</li><li>Degree in Law, Business Administration or a related field</li><li>Experience in a company secretarial, governance, legal or professional services support role</li><li>ICSA/CGI qualification or working towards it</li><li>Familiarity with UK corporate governance and Companies Act requirements</li><li>Familiarity with the appropriate use of artificial intelligence tools to support company secretarial and governance work</li></ul><p></p></section>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>The Mobile and Internet Testing Department ensures the handling of anomalies related to commercial launches of Orange France offers and thus contributes to the quality loop of the catalogs.</p><br><br><p><br>The activity consists of managing production anomalies, from request reception to capitalization, including correction if necessary for the Internet and Mobile scope.<br>The activity concerns all anomalies from a commercial launch and is divided into 2 periods: VSR and Post T3.</p><br><br><p><br>Requests arrive either via a "tempo" tool or by email:</p><br><br><ul><li>Qualify the request to ensure it is indeed an anomaly: find the marketing brief, the catalog, the transverse modeling manager (RMT) who handled the request</li><li>Track the request in the tempo tool (or in sharepoint for now) and assign it to the RMT concerned with the fix</li><li>Respond to the requester to acknowledge receipt of their request</li><li>Ensure that requests are being processed, monitor, and if necessary, follow up to meet deadlines</li><li>Organize and lead meetings with various stakeholders on the subject if needed</li><li>Manage the commercial launch bridge and the VSR bridge during the 15 days following the collection launch.</li><li>Send the daily report</li><li>Participate in billing meetings (every 15 days) and Soft follow-up meetings (every week)</li><li>Participate in the Parameterization committee or lead the meeting if necessary</li><li>Manage catch-up work if needed</li><li>Ensure the ticket is correctly filled out once the fix has been deployed</li><li>Inform the requester of the incident so they can validate the fix</li><li>Organize the review meeting with partners before the final milestone</li><li>Organize the transfer of pain points during the final milestone of the collections and monitor their evolution</li><li>Propose areas for improvement by identifying P0, reiterated, or recurring anomalies</li><li>Participate in the capitalization meeting</li><li>Participate in the steering committee</li><li>The team manages tests on the day of the commercial launch and coordinates various stakeholders, writes the report, and escalates anomalies on the VSR bridge</li></ul> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>TELUS Digital</strong> stands out for its innovation-driven culture, where creativity, agility, and the continuous search for new solutions play a central role. This innovative mindset is reinforced by a strong spirit of <strong>collaboration</strong>, fostering teamwork, active listening, and talent development. The company also values <strong>performance</strong>, encouraging employees to achieve ambitious goals and continuously improve, while relying on structured processes that ensure efficiency and quality. This balance between innovation, collaboration, and operational excellence creates a dynamic, people-centered, and future-focused work environment.
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<br> Job : <p>Are you a dynamic and goal-oriented professional looking to advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.</p><br><br><p>Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services.<br>Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.<br>Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate.<br>CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system.<br>Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language.<br>Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions.<br>Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.</p><br><br> <br> <br> Required profile : <p>Bilingual Proficiency: Fluency in French and English (both verbal and written) is mandatory.<br>Sales Experience: Previous experience in outbound sales, telemarketing, or a similar role is required.<br>Communication Skills: Excellent interpersonal and communication skills with the ability to persuade and influence.<br>Goal-Oriented: Self-motivated and driven to achieve sales targets and contribute to team success.<br>Problem-Solving: Ability to handle objections and challenges with a positive, solutions-oriented approach.<br>Adaptability: Ability to thrive in a fast-paced, target-driven environment.</p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>TELUS Digital</strong> stands out for its innovation-driven culture, where creativity, agility, and the continuous search for new solutions play a central role. This innovative mindset is reinforced by a strong spirit of <strong>collaboration</strong>, fostering teamwork, active listening, and talent development. The company also values <strong>performance</strong>, encouraging employees to achieve ambitious goals and continuously improve, while relying on structured processes that ensure efficiency and quality. This balance between innovation, collaboration, and operational excellence creates a dynamic, people-centered, and future-focused work environment.
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<br> Job : <p>Are you a dynamic and goal-oriented professional looking to advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.</p><br><br><p>Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services.<br>Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.<br>Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate.<br>CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system.<br>Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language.<br>Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions.<br>Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.</p><br><br> <br> <br> Required profile : <p>Bilingual Proficiency: Fluency in French and English (both verbal and written) is mandatory.<br>Sales Experience: Previous experience in outbound sales, telemarketing, or a similar role is required.<br>Communication Skills: Excellent interpersonal and communication skills with the ability to persuade and influence.<br>Goal-Oriented: Self-motivated and driven to achieve sales targets and contribute to team success.<br>Problem-Solving: Ability to handle objections and challenges with a positive, solutions-oriented approach.<br>Adaptability: Ability to thrive in a fast-paced, target-driven environment.</p><br><br> <br><br> </div>
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<span>Mission principale Rattaché(e) à la Direction Générale, le/la Directeur(trice) Commercial(e) est chargé(e) de définir et mettre en œuvre la stratégie de développement commercial afin d'accélérer la croissance de l'entreprise, développer le portefeuille clients et renforcer sa présence sur le marché.<br> Véritable développeur d'affaires, il/elle intervient directement sur la prospection, l'ouverture de nouveaux comptes, la négociation et la conclusion de contrats tout en pilotant la performance commerciale et en garantissant la rentabilité des opérations.<br> Principales responsabilitésDéveloppement commercial Définir et déployer la stratégie commerciale de l'entreprise.<br> Identifier de nouvelles opportunités de marché et développer le chiffre d'affaires.<br> Prospecter activement de nouveaux clients et ouvrir de nouveaux comptes stratégiques.<br> Développer et fidéliser un portefeuille de clients grands comptes et PME.<br> Assurer une présence terrain forte auprès des prospects, clients et prescripteurs.<br> Gestion des comptes stratégiques Développer les relations avec les décideurs et donneurs d'ordre.<br> Construire des partenariats durables avec les clients stratégiques.<br> Piloter les négociations commerciales complexes.<br> Assurer le suivi des affaires à fort enjeu jusqu'à leur concrétisation.<br> Garantir un haut niveau de satisfaction et de fidélisation.<br> Pilotage de la performance commerciale Définir les objectifs commerciaux et assurer leur atteinte.<br> Mettre en place des indicateurs de performance et des plans d'action adaptés.<br> Analyser les résultats commerciaux et proposer des actions correctives.<br> Veiller au respect des objectifs de marge, de rentabilité et de croissance.<br> Participer à l'élaboration des budgets et des prévisions commerciales.<br> Leadership et management Encadrer, animer et accompagner les équipes commerciales.<br> Instaurer une culture de performance, de rigueur et d'excellence commerciale.<br> Développer les compétences des collaborateurs et favoriser leur montée en puissance.<br> Assurer le respect des processus et de la discipline commerciale.<br> Fédérer les équipes autour des objectifs de développement de l'entreprise.<br> Représentation de l'entreprise Développer et entretenir un réseau professionnel actif.<br> Représenter l'entreprise auprès des clients, partenaires et prescripteurs.<br> Participer aux événements professionnels et aux actions de développement de la notoriété de la société.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing ou équivalent.<br> Expérience Expérience confirmée en tant que Directeur Commercial B2B à forte dimension développement.<br> Expérience appréciée dans l'un ou plusieurs des secteurs suivants : Mobilier de bureau ; Aménagement d'espaces professionnels ; Second œuvre ; Architecture d'intérieur ; Immobilier tertiaire ; Équipements professionnels ; Services aux entreprises.<br> Réseau professionnel actif auprès d'entreprises, grands comptes, prescripteurs, architectes, bureaux d'études ou donneurs d'ordre.<br></span> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue process, from the registration of bets to the deposit of funds, while respecting internal standards and procedures, and to replace the agency manager in case of absence. As such, your main activities will be:</p><br><br><p><strong>Management of betting operations:</strong><br>- Register customer bets by controlling cash balance at the agency level;<br>- Conduct unannounced checks of the agency operators' cash registers;<br>- Control and maintain technical facilities related to betting operations: terminals, odds, broadcast;<br><strong>Control of funds at the agency level:</strong><br>-Ensure the reception/handover of funds to cash-in-transit crews;<br>-Verify the overall consistency of end-of-day statements;<br>-Agency administrative management;<br>- Prepare the cash position, ensuring that the amounts correspond to the S2A statements and ensure the accuracy of the information entered in the S3K system;<br><strong>Deputy role in the absence of the CDA:</strong><br>-Ensure interim management of the agency manager;<br>-Take care of important agency clients in coordination with the agency manager;<br>-Improve agency performance;<br>-Propose actions to improve agency performance;<br>-Ensure quality of service to clients.</p><br><br> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>- You have a Bac+2/3 degree in Management, Finance, or equivalent with 2 to 5 years of experience, ideally in a similar role.</p><br><br><p>- You have competence in revenue management</p><br><br><p>- You have knowledge of accounting</p><br><br><p>- You have knowledge of betting regulations</p><br><br><p>- You have knowledge of customer bet registration</p><br><br><p>- You are proficient in the various horse racing game products</p><br><br><p>- You are proficient in cash and financial flow management</p><br><br><p>- Be client-oriented</p><br><br><p>- Be able to respect business rules and procedures</p><br><br><p>- You have good communication and reporting skills</p><br><br><p>- You have a sense of detail, analysis, and precision</p><br><br><p>- Be able to withstand stress</p><br><br><p>- Be disciplined, conformist, available, and capable of adopting ethical behavior</p><br><br><p>- Be able to work in a team and adapt to changes (creative leadership)</p><br><br> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>KITEA Group is recruiting a Warehouse Quality Control Agent to strengthen its Supply Chain teams.</p><br><br><p>Main missions</p><br><br><p>Ensure the qualitative and quantitative control of goods upon their arrival at the warehouse, identify anomalies (defects, missing items, non-conformities), and guarantee the conformity of products to KITEA Group's specifications and quality standards.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><p>Control the qualitative and quantitative conformity of goods upon their arrival at the warehouse.<br>Verify compliance with technical specifications, quality standards, and defined specifications.<br>Identify, analyze, and report anomalies, defects, damages, or discrepancies found during reception.<br>Prepare non-conformity reports and ensure follow-up of corrective actions with stakeholders.<br>Collaborate with the Purchasing, Supply, Logistics teams, and suppliers to resolve quality disputes.<br>Monitor and analyze quality indicators related to receptions.<br>Participate in quality audits and continuous improvement of control and reception processes.<br>Ensure the application of quality procedures and safety standards in effect within the warehouse.<br>Profile sought<br>Bac+5 degree in Quality, Logistics, Supply Chain, Industrial Engineering, or equivalent.<br>First experience in a similar role in a logistics, industrial, or retail environment is desirable.<br>Good command of quality control tools and non-conformity management.<br>Knowledge of logistics processes and warehouse reception operations.<br>Proficiency in IT tools and Warehouse Management Systems (WMS).<br>Excellent analytical, synthesis, and reporting skills.<br>Rigor, organizational skills, responsiveness, and team spirit.<br> </p><br><br> <br> <br> Required profile : <p>A diploma of <strong>Master's degree (Bac+5) or higher</strong> is required.</p><br><br><p>Significant professional experience of <strong>5 to 10 years</strong> is sought.</p><br><br><p>To excel in this role, your background must demonstrate solid expertise in the areas of <strong>production</strong>, <strong>quality</strong>, <strong>safety</strong>, and <strong>maintenance</strong>. Your skills in <strong>team management</strong>, <strong>analysis</strong>, and <strong>problem-solving</strong> will be essential. Excellent command of quality tools and methods is expected, as well as the ability to communicate effectively with all levels of the organization.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p> Join a dynamic company in the <strong>IT</strong> sector as a <strong>Senior Business Analyst Salesforce</strong> in <strong>Casablanca</strong>. You will have the opportunity to contribute to stimulating projects and shape the future of our CRM solutions.</p><br><br>
<p> Your role will be crucial in analyzing business needs, translating these requirements into functional solutions on the Salesforce platform, and supporting teams in adopting these tools to optimize our commercial processes.</p><br><br>
<p> Your main tasks:</p><br><br>
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<li> Gather, analyze, and formalize the business needs of different stakeholders</li>
<li> Translate business needs into Salesforce functional specifications</li>
<li> Participate in the design of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.)</li>
<li> Collaborate closely with technical teams (developers, admins, QA)</li>
<li> Support testing phases (UAT), deployment, and change management</li>
<li> Ensure the follow-up of deliverables, functional quality, and deadlines</li>
<li> Be proactive in optimizing business processes</li>
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<br> <br> Required profile : <p> A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a field related to <strong>IT</strong> or <strong>electronics</strong>, for a solid understanding of technical and functional issues.</p><br><br>
<p> Proven experience of <strong>5 to 10 years</strong> as a Business Analyst, ideally on the <strong>Salesforce</strong> platform, is expected. This experience should demonstrate the ability to manage complex projects and conduct in-depth analyses.</p><br><br>
<p> To excel in this role, here are the key skills sought:</p><br><br>
<ul>
<li> Master's degree (Bac+5) in IT, information systems, or equivalent</li>
<li> Proven experience as a Business Analyst, ideally in the Salesforce ecosystem</li>
<li> Good command of Salesforce and its functionalities</li>
<li> Ability to understand business needs and interact with various stakeholders</li>
<li> Very good level of French communication (professional English required)</li>
<li> Analytical mind, autonomy, rigor, and service orientation</li>
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<p> If your profile matches this description and you are ready to take on a new challenge, do not hesitate to apply quickly using the button “Send my CV to the recruiter” below.</p><br><br> <br><br> </div>