Operation Manager Jobs in Morocco
2411 Jobs Found
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Directorate of Information Technologies and Systems, your main mission will be the complete management of IT projects, from defining business needs (Business Analysis) to technical management and solution implementation (IT Development). You will be the interface between business teams, the IT department, and any external providers. As such, your main activities will be:</p><br><br><p><strong>Business Analysis (MOA)</strong></p><br><br><p>- Collect, analyze, and formalize user functional needs;<br>- Write expressions of need and specifications;<br>- Participate in defining processes and propose improvements;<br>- Organize business workshops, monitor testing and acceptance of deliverables;<br>- Support users in change management;<br> </p><br><br><p><strong>IT Development (MOE)</strong></p><br><br><p>- Contribute to the technical design of solutions with internal or external teams;<br>- Ensure the monitoring of development, integration, and deployment into production;<br>- Guarantee compliance with deadlines, budget, and technical quality of deliverables;<br>- Monitor project risks and provide regular reporting.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have an engineering degree <strong>(Master's degree)</strong> in IT, with <strong>5 to 8 years</strong> of experience in managing IT projects in an IT Development/Business Analysis environment.<br><strong>Required skills:</strong></p><br><br><p>- Management of IT projects in IT Development/Business Analysis environments.<br>- Proficiency in project management methodologies: V-Cycle, Agile, Scrum.<br>- Functional analysis and design of information systems.<br>- Good knowledge of application architectures.<br>- Use of modeling tools such as UML and BPMN.<br>- Practice with project management tools (Jira, MS Project, etc.).<br>- Strong sense of commitment, organization, collaboration, and respect for confidentiality.<br>- Analytical mind, rigor, and attention to detail.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong ><font dir="auto" ><font dir="auto" >YOUR ROLE</font></font></strong></p>
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<p><font dir="auto" ><font dir="auto" >The Ocean Operations Administrator is responsible for managing import ocean freight operations.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >WHAT YOU ARE GOING TO DO</font></font></strong> </p>
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<p> <strong><font dir="auto" ><font dir="auto" >Operations: Import File Processing</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Contact made with Ceva to organize the transport</font></font></li>
<li><font dir="auto" ><font dir="auto" >Pre-alert receipt (CFR or DDP)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Opening of the import file</font></font></li>
<li><font dir="auto" ><font dir="auto" >Comparison of the data from the loading BL and that of the documents</font></font></li>
<li><font dir="auto" ><font dir="auto" >Load tracking with the shipping company</font></font></li>
<li><font dir="auto" ><font dir="auto" >Receipt of the arrival notice and invoice from the shipping company concerned</font></font></li>
<li><font dir="auto" ><font dir="auto" >Entering shipping data into the ERP software</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sending the arrival notification to the customer</font></font></li>
<li><font dir="auto" ><font dir="auto" >Exchange with the shipping company (payment of the invoice and obtaining the bill of lading / BL)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Delivery of the delivery note to the customer</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sending all LINEA documents for customs clearance of the goods</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sending delivery order</font></font></li>
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<p> <strong>Service clients</strong> </p>
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<p> <strong><font dir="auto" ><font dir="auto" >Customer support upstream, downstream, and throughout all operations</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Maintaining effective communication with the client (information flow)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sending information related to time files</font></font></li>
<li><font dir="auto" ><font dir="auto" >Communication of situations/loading schedule</font></font></li>
<li><font dir="auto" ><font dir="auto" >Provide client liaison (telephone, email, meetings, etc.)</font></font></li>
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<p> <strong><font dir="auto" ><font dir="auto" >Coordination with the various stakeholders</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Communication with the various stakeholders (third parties)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Intervention in the event of incidents and disputes and proposal of appropriate solutions</font></font></li>
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<p> <strong><font dir="auto" ><font dir="auto" >Managing customer feedback (complaints, suggestions, etc.)</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Receiving customer feedback (complaint, suggestion, etc.)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Study and Analysis of Internal Customer Feedback</font></font></li>
<li><font dir="auto" ><font dir="auto" >Monitoring and communication of actions undertaken to the client.</font></font></li>
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<p> <strong><font dir="auto" ><font dir="auto" >Billing - Document verification and archiving</font></font></strong> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Billing</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Control and validation of the documents in the file</font></font></li>
<li><font dir="auto" ><font dir="auto" >Application of billing rates (Purchase-Sale)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Entering invoices into the ERP software</font></font></li>
<li><font dir="auto" ><font dir="auto" >Issuing the invoice and verifying the attached documents</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sending the invoice to the customer</font></font></li>
<li><font dir="auto" ><font dir="auto" >Receipt of acknowledgments</font></font></li>
<li><font dir="auto" ><font dir="auto" >Monitoring of outstanding customer balances</font></font></li>
<li><font dir="auto" ><font dir="auto" >Submitting a copy of the invoice to the accounting department</font></font></li></ul></div></section>
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<span>Mission principale Rattaché(e) à la Direction Générale, le/la Directeur(trice) Commercial(e) est chargé(e) de définir et mettre en œuvre la stratégie de développement commercial afin d'accélérer la croissance de l'entreprise, développer le portefeuille clients et renforcer sa présence sur le marché.<br> Véritable développeur d'affaires, il/elle intervient directement sur la prospection, l'ouverture de nouveaux comptes, la négociation et la conclusion de contrats tout en pilotant la performance commerciale et en garantissant la rentabilité des opérations.<br> Principales responsabilitésDéveloppement commercial Définir et déployer la stratégie commerciale de l'entreprise.<br> Identifier de nouvelles opportunités de marché et développer le chiffre d'affaires.<br> Prospecter activement de nouveaux clients et ouvrir de nouveaux comptes stratégiques.<br> Développer et fidéliser un portefeuille de clients grands comptes et PME.<br> Assurer une présence terrain forte auprès des prospects, clients et prescripteurs.<br> Gestion des comptes stratégiques Développer les relations avec les décideurs et donneurs d'ordre.<br> Construire des partenariats durables avec les clients stratégiques.<br> Piloter les négociations commerciales complexes.<br> Assurer le suivi des affaires à fort enjeu jusqu'à leur concrétisation.<br> Garantir un haut niveau de satisfaction et de fidélisation.<br> Pilotage de la performance commerciale Définir les objectifs commerciaux et assurer leur atteinte.<br> Mettre en place des indicateurs de performance et des plans d'action adaptés.<br> Analyser les résultats commerciaux et proposer des actions correctives.<br> Veiller au respect des objectifs de marge, de rentabilité et de croissance.<br> Participer à l'élaboration des budgets et des prévisions commerciales.<br> Leadership et management Encadrer, animer et accompagner les équipes commerciales.<br> Instaurer une culture de performance, de rigueur et d'excellence commerciale.<br> Développer les compétences des collaborateurs et favoriser leur montée en puissance.<br> Assurer le respect des processus et de la discipline commerciale.<br> Fédérer les équipes autour des objectifs de développement de l'entreprise.<br> Représentation de l'entreprise Développer et entretenir un réseau professionnel actif.<br> Représenter l'entreprise auprès des clients, partenaires et prescripteurs.<br> Participer aux événements professionnels et aux actions de développement de la notoriété de la société.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing ou équivalent.<br> Expérience Expérience confirmée en tant que Directeur Commercial B2B à forte dimension développement.<br> Expérience appréciée dans l'un ou plusieurs des secteurs suivants : Mobilier de bureau ; Aménagement d'espaces professionnels ; Second œuvre ; Architecture d'intérieur ; Immobilier tertiaire ; Équipements professionnels ; Services aux entreprises.<br> Réseau professionnel actif auprès d'entreprises, grands comptes, prescripteurs, architectes, bureaux d'études ou donneurs d'ordre.<br></span> </div>
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Company:MarshDescription:<p>Oversees and has accountability for day to day accounting processes and systems, ensuring accurate processing, recording, and reporting of financial information.Responsible for the accuracy and maintenance of financial records, including but not limited to the insured level financial records, ledger accounts, and the resultant financial statements, Reviews, approves, and may prepare supporting schedules, account reconciliations, journal entries and balance sheet analyses.</p><br><p>Delegates, reviews, approves, and on occasion, may prepare requests for ad hoc analysis of various types of financial information utilizing operational and financial analytics as appropriate for the situation.</p><br><p>Assists with the maintenance and improvement of the internal control environment including general adherence and knowledge of SOX controls, SSAE16, and external audit procedures, as applicable.Ensures daily management activities are conducted in compliance with internal and external control requirements. May ensure that Statutory Accounts are properly maintained and reconciled in accordance with Generally Accepted Accounting “Policy” procedures (GAAP).Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work.</p><br><p>Provides direct supervision, leadership, and mentoring to accounting staff.May manage managers, supervisors, and / or individual contributors.Responsible for driving the engagement and culture of the team.</p><br><p>Understands the financial strategies and plans of the business and serves as consultant to management on processes with financial implications, financial plans and business performance.</p><br><p>Leads team and possibly cross functional teams in identifying opportunities to improve operating efficiency, controls, implement new technologies, develop solutions, achieve consensus for change and drive projects through implementation.</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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Company Description<p>LEONI Cable Solutions is a global supplier of cables, wires and service solutions for efficient energy and data management in the automotive sector and various other industries. Its portfolio spans from standardized cables to specialized and data cables, including charging cables for electric mobility – covering every step from concept development to series production. </p><br><br><br>Job Description<ul><li><strong>Build and maintain strong customer relationships</strong> to ensure high levels of customer satisfaction and long-term business partnerships.</li><li><strong>Manage customer demand and order fulfillment</strong>, including forecast analysis, order management, and on-time delivery coordination.</li><li><strong>Oversee logistics and supply chain operations</strong> by coordinating shipments, monitoring stock levels, and improving logistics flows between LEONI and customers.</li><li><strong>Serve as the primary point of contact for customers</strong>, ensuring rapid resolution of operational, logistics, and customs-related issues.</li><li><strong>Monitor commercial performance</strong>, including order analysis, invoicing, payment tracking, and customer service performance.</li><li><strong>Coordinate customer quality topics</strong>, supporting complaint management and ensuring effective communication between customers and internal quality teams.</li><li><strong>Drive business development and market intelligence</strong>, identifying new business opportunities, analyzing market trends, and reporting on new projects, competitors, and industry developments.</li></ul><br><br>Qualifications and Experience<p>Master in Business Administration or related field</p><br><p>Minimim 5 years of work experience </p><br><br><br>Benefits<p>• Communication<br></p><br><p>• Respect<br></p><br><p>• Adaptability<br></p><br><p>• Result orientation </p><br><br> </div>
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<span>Mission principale Le Directeur des Expéditions est responsable de l'ensemble des opérations d'expédition des produits finis vers les clients, les plateformes logistiques ou les filiales.<br> Il garantit le respect des délais de livraison, la qualité des expéditions, l'optimisation des coûts logistiques et la satisfaction des clients, tout en assurant la sécurité des opérations et la performance de ses équipes.<br> Principales responsabilitésPilotage des opérations d'expédition Définir et mettre en œuvre la stratégie des expéditions.<br> Superviser les opérations de préparation, de chargement et d'expédition.<br> Garantir le respect des délais de livraison et des engagements clients.<br> Assurer la disponibilité des moyens humains et matériels nécessaires aux expéditions.<br> Management des équipes Encadrer les responsables d'expédition, superviseurs et équipes opérationnelles.<br> Définir les objectifs individuels et collectifs.<br> Développer les compétences des collaborateurs.<br> Promouvoir une culture de performance, de sécurité et d'amélioration continue.<br> Gestion des transporteurs Sélectionner, piloter et évaluer les prestataires de transport.<br> Négocier les contrats et suivre leur exécution.<br> Optimiser les coûts de transport.<br> Veiller au respect des niveaux de service (SLA).<br> Optimisation des flux logistiques Améliorer les processus d'expédition afin de réduire les délais et les coûts.<br> Optimiser les plans de chargement et les tournées lorsque nécessaire.<br> Participer aux projets de digitalisation des flux logistiques.<br> Déployer les outils Lean, Six Sigma ou toute autre démarche d'amélioration continue.<br> Qualité, sécurité et conformité Garantir le respect des procédures qualité.<br> Veiller au respect des normes HSE.<br> Assurer la conformité documentaire des expéditions nationales et internationales.<br> Gérer les réclamations liées aux expéditions et mettre en œuvre les actions correctives.<br> Pilotage de la performance Définir et suivre les indicateurs de performance (KPI).<br> Produire les reportings à destination de la Direction.<br> Analyser les écarts et proposer des plans d'amélioration.<br> Participer à l'élaboration du budget logistique.<br> Indicateurs de performance (KPI) Taux de livraison à l'heure (OTD).<br> Taux de service client.<br> Taux d'erreurs d'expédition.<br> Coût logistique par expédition.<br> Productivité des équipes.<br> Temps moyen de préparation et de chargement.<br> Taux de réclamations clients.<br> Taux d'accidents de travail.<br> Respect du budget.<br> Profil recherchéFormation Bac+5 en Logistique, Supply Chain, Génie Industriel, Transport ou équivalent.<br> Expérience Minimum 10 ans d'expérience en gestion des expéditions.<br> Au moins 5 ans dans une fonction managériale d'encadrement d'équipes importantes.<br> Expérience dans un environnement industriel, FMCG, distribution, automobile ou grande logistique fortement appréciée.<br> Compétences techniques Excellente maîtrise des opérations logistiques et des expéditions.<br> Connaissance des réglementations du transport national et international.<br> Maîtrise des ERP (SAP, Oracle, Microsoft Dynamics, etc.<br>). Bonne maîtrise des WMS et TMS.<br> Maîtrise des indicateurs Supply Chain.<br> Solides compétences en gestion budgétaire.<br> Bonne connaissance des Incoterms et des procédures douanières (pour les activités export).<br></span> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>University Degree in Software/ Computer Engineering (Bac+4) or equivalent combination of education and work experience.</li><li>At least 3 years of related experience in Service Delivery Management.</li><li>Good computer skills and the ability to use business support software.</li><li>Strong customer service, project management, and quality control skills.</li><li>Resource planning skills</li><li>Strong project and vendor management skills</li><li>Experience with cloud migrations and management preferred, but not required</li><li>Excellent communication, research, analytic, project management, and documentation skills</li><li>Ability to handle multiple, concurrent, projects; manage vendors effectively and be responsive to users and IT staff in a timely manner.</li></ul><br> <br><br> </div>
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<span><br>JOB SUMMARY <br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>OR<br>• 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with Federal and State laws applying to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge <br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resource Activities<br>• Supports the development, mentoring and training of employees.<br>• Provides constructive coaching and counseling to employees.<br>• Trains people on account receivable posting techniques.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p><span>You drive revenue growth beyond the core and current customers. You are responsible of identifying potential customers/channels, initiating relationship and working the whole process of integrating them into Mondelez business.</span></p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Research and identify potential customers using various prospecting tools, databases, and market intelligence to build targeted prospect lists</li><li>Generate new business opportunities for the company (Away from home channels, new customers…)</li><li>Integrate these customers in the current RTM</li><li>Develop the right RTM for the new channels/customers</li><li>Manage winning customer business relationships that facilitate “best in industry” execution of our categories.</li><li>Work closely with key stakeholders including category, activation team, sales capability and customer finance</li><li>Fully understand category and insights knowledge, to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.</li><li>Create and manage the annual business plan to deliver agreed KPI’s and targets and provide reporting as required, in line with the joint business plan.</li><li>Optimize resources to deliver the best profitability in your operations.</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Customer management roles</li><li>Growing revenue and market share</li><li>Delivering results and problem solving</li><li>Negotiating and influencing decisions</li><li>Multiple customers strategies, structure and business practices</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><ul><li>Project management is critical for this role, working in multifunctional teams is critical to conclude new deals and penetrate new channels</li><li>Manage day to day operations to drive executional excellence, deliver operational KPIs, share gain and financial targets</li><li>Develop monthly scorecards to review with customers and track KPIs</li><li>Execute customer level growth strategies, ensure timely development of annual contracts, developing relationship to true partnership support by joint business plans, and category management with top customers.</li></ul><p><b><span>What you need to know about this position:</span></b></p><br><ul><li>Leadership skills are critical to succeed in this role, resilience is essential</li><li>Discipline and ownership are key components to build sustainable partnership internally and externally</li><li>Accountability is highly needed to deliver on agreed KPIs</li></ul><p><b><span>What extra ingredients you will bring:</span></b></p><br><ul><li>Ability to define a clear vision and strategy and transformational leadership to drive change</li><li>Customer facing experience in FMCG</li><li>Strong communication skills, influencing, negotiation and executive presence</li></ul><p><b><span>Education / Certifications:</span></b></p><br><ul><li>Master/Bachelor’s degree in business administration or a related field.</li><li>MBA or advanced degree is a plus</li></ul><p><b><span>Job specific requirements:</span></b></p><br><ul><li>Minimum of 5 years of Key accounts experience in Modern Trade/FMCG.</li><li>Experience in confectionery or food industry is highly desirable.</li></ul><p><b><span>Travel requirements:</span></b></p><br><ul><li>Strong filed presence with customers centrally and frequent trade visits in different regions to meet regional teams at customer level. Mobility is required.</li></ul>&#xa;&#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularAccount ManagementSales </div>
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<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>The Debt Collection Account Manager's mission is to develop the third-party debt collection business by prospecting new clients, developing strategic partnerships, and assisting companies in optimizing their accounts receivable management.</p><br><br><p>They are responsible for acquiring new collection mandates, managing commercial relationships, and promoting all client risk management services.</p><br><br><p><strong>Commercial Development</strong></p><br><br><ul><li>Prospect and win new SME, ETI, and large enterprise clients.</li><li>Identify companies' needs in terms of amicable and legal debt collection.</li><li>Develop a portfolio of active clients throughout Morocco.</li><li>Develop and implement a commercial action plan dedicated to the Third Party Collection activity.</li><li>Maintain active market and competitor monitoring.</li></ul><p><strong>Client Relationship Management</strong></p><br><br><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose suitable solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and collection managers.</li><li>Ensure follow-up and customer loyalty.</li></ul><p><strong>Commercial Opportunity Management</strong></p><br><br><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing terms.</li><li>Coordinate with operational teams to ensure optimal handling of cases.</li><li>Oversee contracts until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><br><br><ul><li>Work closely with collection, legal, and operations teams.</li><li>Ensure efficient transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><br><br><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Bachelor's degree (Bac+4/5) in Business, Finance, Management, Business Law, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Minimum 3 to 5 years of experience in B2B business development.</li><li>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</li><li>Good knowledge of the Moroccan economic landscape.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Proficiency in prospecting and negotiation techniques.</li><li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li><li>Knowledge of amicable and legal collection procedures.</li><li>Ability to analyze complex needs and build tailored service offers.</li><li>Proficiency in CRM tools and Microsoft Office Suite.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong><em>1. Management of L2 teams</em></strong></p><br><br><ul><li>Direct management of Level 2 teams</li><li>Management of workload, capacity, and resource allocation</li><li>Incident dispatch and prioritization</li><li>Definition and monitoring of individual and collective objectives</li><li>Supporting employees in their career development</li><li>Development and monitoring of skills development plans</li></ul><p><strong><em>2. Training and skill development</em></strong></p><br><br><ul><li>Creation and monitoring of the teams' training plan</li><li>Development of versatility and functional coverage</li><li>Support for the transformation towards a global and cross-functional support model</li><li>Promotion of the use of AI and automation tools in daily activities</li></ul><p><strong><em>3. Knowledge Management</em></strong></p><br><br><ul><li>Enrichment, structuring, and maintenance of the IT HUB knowledge base</li><li>Definition of documentation and capitalization standards</li><li>Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</li><li>Implementation of a Knowledge-Centered Support approach</li></ul><p><strong><em>4. Operational Excellence</em></strong></p><br><br><ul><li>Leading continuous improvement of Level 2 support</li><li>Management of corrective and preventive actions</li><li>Coordination of activities between L2 and L3 teams</li><li>Monitoring of expertise and development requests escalated to higher-level teams</li></ul><p><strong><em>5. Incident Management and Governance</em></strong></p><br><br><ul><li>Active participation in processes:</li><li>Incident Management</li><li>Problem Management</li><li>Major Incident Management</li><li>Coordination of cross-team resolution actions</li><li>Leading operational governance meetings with stakeholders</li><li>Identification and reporting of friction points, risks, and improvement needs</li></ul><p><strong><em>6. Performance Management</em></strong></p><br><br><ul><li>Definition and monitoring of operational KPIs</li><li>Production of dashboards and management reporting</li><li>Analysis of trends, volumes, service quality, and user satisfaction</li><li>Proposal of continuous improvement plans</li></ul><p><strong><em>7. Recruitment and Onboarding</em></strong></p><br><br><ul><li>Identification of resource needs</li><li>Participation in recruitment processes</li><li>Selection of profiles aligned with Level 2 needs and Group strategic directions</li><li>Organization and management of new employee onboarding</li></ul><br><br> <br> Required profile : <ul><li>Degree: Master's degree in computer science</li><li>8 years of experience</li><li>Languages: French and English mandatory (fluent level)</li><li>Experience: Significant experience in managing technical teams and IT support</li><li>Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</li><li>Soft Skills: Leadership, analytical skills, priority management, communication</li></ul> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>As part of the development of our Supeco business unit, we are strengthening our Sales and Merchandise Development Department by recruiting Stock Managers in TANGIER.</p><br><br><p>Assigned to the Sales and Merchandise Development Department, your role is to ensure stock reliability and good management of merchandise flows in order to guarantee product availability and point-of-sale performance.</p><br><br><p><strong>Missions & Responsibilities:</strong></p><br><br><p>• Check the automatic sending of orders;<br>• Communicate direct receipts of rejected, unsaved invoices to supervisors;<br>• Correct system and physical stock discrepancies in collaboration with controllers;<br>• Liaise with depositaries (direct supplier);<br>• Enter transfers and send the schedule to the carrier.</p><br><br> <br> Required profile : <p>With a Bachelor's degree in Logistics or equivalent, you have initial experience in stock management, ideally in the large-scale retail (GMS) and/or agri-food sector.</p><br><br><p>• Good command of stock management techniques;<br>• Knowledge of in-store logistics flows and the constraints related to agri-food products;<br>• Rigor, organization, and attention to detail;<br>• Analytical skills and ability to manage priorities;<br>• Proficient with computer tools;<br>• Good interpersonal skills and team spirit;<br>• Reactivity and sense of responsibility.</p><br><br><p>"LabelVie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. LabelVie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Key Responsibilities</strong></p><p>Platform Software Development: Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams. Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk. Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><p>Software Development and Coding - Design, Testing, and Optimization: Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements. Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code. Leads code and/or functional reviews to drive improvements across a project. Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas. Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging. Utilizes an analytic approach to conduct performance profiling and optimization of coding. Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration. Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><p>Software Architecture - Software System Structural Design: Leads teams to design and develop software, systems, and services. Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices. Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards. Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus. Leads teams to implement performance optimization and scalability strategies in software design. Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><p>Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions. Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues. Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback. Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication. Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed. Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><p>Practices and Standards Compliance - Security and Compliance: Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards. Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria. Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><p>Development Operations - System Maintenance: Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><p>Core Responsibilities</p><p>Planning & Execution: Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><p>Collaboration & Partnership: Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><p>Problem Solving: Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><p>Continuous Learning: Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><p>Continuous Improvement: Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><p>Performance and Development: Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <ul><li>Ensure good management of the department,</li><li>Achieve objectives, margins, stocks, productivity, waste, and out-of-stock rates,</li><li>Establish weekly schedules,</li><li>Organize your team's work and provide support,</li><li>Respect the group's commercial policy / build customer loyalty,</li><li>Check compliance with hygiene and safety standards,</li><li>Place orders, receive them, and manage stock.</li></ul> <br> Required profile : <p>With a minimum of a <strong>Bachelor's degree (Bac +3)</strong> in <strong>Commerce/Management</strong>, you have <strong>3 or more years</strong> of experience in Biscuits/Grocery, during which you have developed the following skills:</p><br><br><ul><li>Merchandising, negotiation, and team management techniques,</li><li>Ability to make suggestions to improve results,</li><li>Reading dashboards and monitoring indicators.</li></ul><p>Autonomy & reactivity, service and interpersonal skills, analytical and synthesis abilities are the key assets and success factors for this position. </p><br><br><br><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on sex, physical or mental condition, or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
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Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<p>- Contributes to the definition for scope of handover to operations<br></p><br><p>- Participates in the definition and ensures consistent execution of operational procedures<br></p><br><p>- Executes 1st level service desk for IT service portfolio<br></p><br><p>- Executes 2nd and assists 3rd level support for all relevant IT solutions<br></p><br><p>- Picks up and prioritize Service Requests & Incidents<br></p><br><p>- Administrates, monitors, and operates existing IT systems<br></p><br><p>- Creates, approves, manages, and maintains IT continuity plans<br></p><br><p>- Administrates and manages user identity and access to IT systems<br></p><br><p>- Ensures security protection and technical realizations for IT systems</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education</strong>: Master’s degree or more.</li><li><strong>Branch Of Study: </strong>Information Technology</li></ul><br><br>Benefits<p>- French language, fluently spoken and writing.<br></p><br><p>- English language, fluently spoken and writing.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
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<p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.</p>
<p>OR</p>
<p> Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Engaging in Strategic Planning and Decision Making</strong> </p>
<p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p>
<p> Analyzes information, forecasts sales against expenses and creates annual budget plans.</p>
<p> Compiles information, analyzes and monitors actual sales against projected sales.</p>
<p> Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</p>
<p> Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</p>
<p> Thinks creatively and practically to develop, execute and implement new business plans</p>
<p> Creates the annual operating budget for the property.</p>
<p> Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.</p>
<p> Implements a system of appropriate controls to manage business risks.</p>
<p> Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</p>
<p> Analyzes financial data and market trends.</p>
<p> Leads the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction.</p>
<p> Provides on going analytical support by monitoring the operating department s actual and projected sales.</p>
<p> Produces accurate forecasts that enable operations to react to changes in the business.</p>
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<p> <strong>Leading Finance Teams </strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</p>
<p> Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</p>
<p> Oversees internal, external and regulatory audit processes.</p>
<p> Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.</p>
<p> Conducts annual performance appraisals with direct reports according to standard operating procedures.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your mission: To ensure the implementation, performance, and continuous improvement of production within your regional scope. Co-define operational objectives with the Operations Directorate, the subsidiary/site management, and the Account Management, in response to client expectations and in line with the subsidiary and/or group strategy. Be the guarantor of the client relationship within your scope, ensuring compliance with internal standards and processes. Manage, supervise, and support teams to foster revenue growth and enhance employee skills.</p><p>Your key responsibilities:</p><p>Production Management:</p><ul><li>Analyze activity results and profitability against objectives to identify improvement levers.</li><li>Monitor margins/efficiency and make necessary trade-offs across the entire scope.</li><li>Analyze capacity forecasts and ensure optimal utilization of production positions and associated resources.</li><li>Drive the implementation of action plans and track their impact.</li><li>Ensure compliance with quality processes and standards.</li><li>Monitor turnover and absenteeism, then drive corrective action plans.</li><li>Ensure the availability of production resources (materials, tools, technical means).</li><li>Approve project administrative elements (billing, remuneration, leave, etc.).</li><li>Supervise and manage set-ups (launch of activities/campaigns/projects).</li><li>Anticipate medium and long-term environmental and activity evolutions.</li><li>Ensure the implementation of group projects within the scope.</li><li>Play a driving role in the company's transformation by leading the implementation of high-value-added artificial intelligence solutions.</li></ul><p>Your key responsibilities:</p><p>Team Management:</p><ul><li>Lead, animate, motivate, and retain teams on a daily basis.</li><li>Communicate the company strategy and clearly convey production objectives.</li><li>Evaluate employees, define their development areas, and support their skill enhancement.</li><li>Identify, synthesize, and arbitrate training needs.</li><li>Contribute to promotion processes.</li><li>Embody and uphold Concentrix values.</li></ul><p>What will make the difference (Game Changer spirit):</p><ul><li>Results and quality orientation, with precise KPI management (margin, productivity, volume, quality).</li><li>Mobilizing leadership, team spirit, and a demanding attitude.</li><li>Strong client orientation and ability to make quick decisions.</li><li>Enthusiasm for continuous improvement and operational transformation.</li></ul><p>What we offer:</p><p>At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer in recognition of your contribution:</p><ul><li>Ethical and fair career advancement opportunities.</li><li>Professional development opportunities.</li><li>Attractive remuneration.</li><li>Exceptional social benefits.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will make the difference (Game Changer spirit):</h2><ul><li>Results and quality orientation, with precise KPI management (margin, productivity, volume, quality).</li><li>Mobilizing leadership, team spirit, and a demanding attitude.</li><li>Strong client orientation and ability to make quick decisions.</li><li>Enthusiasm for continuous improvement and operational transformation.</li></ul><p></p></section>
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Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning & Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration & Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Rattaché(e) à la Direction Industrielle, le/la Chef de Département Process & R&D est responsable du développement, de l'optimisation et de l'industrialisation des procédés de fabrication.<br> Il/Elle pilote les activités de Recherche & Développement afin de garantir l'innovation, l'amélioration continue des performances industrielles et la qualité des produits, tout en assurant le respect des normes de sécurité alimentaire.<br> Principales responsabilitésPilotage des activités Process Définir et optimiser les procédés de fabrication afin d'améliorer la productivité, les rendements et la qualité des produits.<br> Identifier les opportunités d'amélioration continue des procédés industriels.<br> Accompagner l'industrialisation des nouveaux produits et des nouveaux procédés.<br> Superviser les essais industriels et assurer leur validation.<br> Garantir la maîtrise des paramètres critiques des procédés de production.<br> Recherche & Développement Définir et mettre en œuvre la stratégie R&D en cohérence avec les objectifs de l'entreprise.<br> Piloter les projets de développement de nouveaux produits et d'amélioration des produits existants.<br> Assurer le transfert industriel des innovations développées.<br> Réaliser une veille scientifique et technologique sur les nouvelles techniques de transformation agroalimentaire.<br> Expertise en microbiologie et fermentation Superviser les procédés de fermentation et garantir leur maîtrise.<br> Développer et optimiser les procédés microbiologiques appliqués à la production.<br> Définir les protocoles d'essais et interpréter les résultats analytiques.<br> Garantir la conformité microbiologique des procédés et des produits.<br> Collaborer avec les laboratoires Qualité pour assurer la sécurité sanitaire des produits.<br> Management Encadrer, animer et développer les équipes Process et R&D.<br> Définir les objectifs de performance et assurer le suivi des résultats.<br> Développer les compétences techniques des collaborateurs.<br> Favoriser une culture d'innovation et d'amélioration continue.<br> Gestion de projets Piloter les projets d'investissement liés aux procédés industriels.<br> Élaborer les cahiers des charges techniques.<br> Coordonner les équipes internes et les partenaires externes.<br> Assurer le respect des délais, des coûts et des objectifs techniques.<br> Qualité, Sécurité et Conformité Veiller au respect des référentiels qualité et des normes de sécurité alimentaire (HACCP, ISO 22000, FSSC 22000, BRC, IFS, selon l'activité).<br> Garantir la conformité des procédés aux exigences réglementaires.<br> Participer aux audits internes et externes.<br> Mettre en œuvre les actions correctives et préventives nécessaires.<br> Profil recherché Diplôme d'Ingénieur en Agroalimentaire, Génie des Procédés, Biotechnologies ou équivalent.<br> Vous justifiez de 8 à 10 ans d'expérience dans les procédés industriels et la R&D, impérativement dans le secteur agroalimentaire .<br> Vous possédez une expertise confirmée en microbiologie industrielle , fermentation et optimisation des procédés de fabrication.<br> Vous avez une solide expérience dans le pilotage de projets industriels et le transfert de procédés vers la production.<br> Une expérience dans des industries de fermentation (produits laitiers, levures, boissons fermentées, ingrédients alimentaires, biotechnologies, etc.<br>) constitue un atout majeur.<br> Vous maîtrisez les outils d'analyse statistique et d'amélioration continue.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><span ><b>Job requirements</b></span></div><div><span ><br></span></div><div><span >Education and Experience Required:</span></div><div><span >✓ A Master's degree (Bac +4/5) in book-related fields, library science, documentation, or cultural mediation is strongly recommended;</span></div><div><span >✓ Proven experience in designing and leading cultural and mediation activities is essential;</span></div><div><span >✓ Professional experience in a media library, library, or bookstore is highly desirable;</span></div><div><span >✓ Experience in team management and leading cultural projects will be a major asset;</span></div><div><span >NOTE! All professional references mentioned are subject to verification.</span></div><div><span >Skills:</span></div><div><span >• Proficiency in documentation techniques and library standards;</span></div><div><span >• Ability to supervise, lead, and unite a team around common goals;</span></div><div><span >• Ability to design, manage, and implement cultural projects related to books, reading, and cultural mediation;</span></div><div><span >• Proficiency in standard office software as well as library and media library management software;</span></div><div><span >• Proficiency in documentary research methodologies, information monitoring, and database management;</span></div><div><span >• Sound knowledge of information and communication technologies, as well as their integration into the development of services and uses in media libraries;</span></div><div><span >• Ability to develop partnerships and conduct outreach activities with diverse audiences;</span></div><div><span >• Ability to analyze activity, produce reports, and monitor indicators.</span></div><div><span >Desired Skills</span></div><div><span >• Proficiency in new information and communication technologies (ICTs) and library management software, particularly PMB;</span></div><div><span >• Excellent general knowledge and current awareness of the book, publishing, and public reading sectors in France and Morocco;</span></div><div><span >• Sound knowledge of the principles, methods, and tools of library science and document management;</span></div><div><span >• Sound knowledge of contemporary French publishing and Francophone literatures and cultures;</span></div><div><span >• Excellent command of spoken and written French is essential;</span></div><div><span >• Knowledge of Moroccan Arabic is desirable.</span></div><div><span >• Knowledge of the issues related to cultural mediation, educational action and audience development;</span></div><div><span >• Sensitivity to the evolution of digital uses and their impact on library services</span></div><div><span >Personal qualities</span></div><div><span >• Dynamism, availability and initiative;</span></div><div><span >• Autonomy, sense of responsibility and commitment to serving the public;</span></div><div><span >• Rigor, organizational skills, and the ability to plan and prioritize activities;</span></div><div><span >• Excellent interpersonal skills and a welcoming demeanor;</span></div><div><span >• Ability to lead, motivate, and unite a team;</span></div><div><span >• Strong writing and communication skills;</span></div><div><span >• Enjoyment of teamwork, active listening skills, and the ability to analyze the needs of different audiences and partners;</span></div><div><span >• Open-mindedness, adaptability, and the ability to thrive in an intercultural environment;</span></div><div><span >• Creativity, proactive approach, and the ability to develop new projects;</span></div><div><span >• Responsiveness and the ability to manage multiple projects simultaneously.</span></div></div><div><div><div>
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