Tailor Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;&nbsp;</strong>&nbsp;</p><br> <br> <p>UNDP’s country programme in Morocco (2023-2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework, the UNDP strategic plan 2022- 2025, and the 2030 Agenda for Sustainable Development, and emphasizes a human-rights-based approach, gender equity and the principle of leaving no one behind. It builds on previous development results and utilizes UNDP country, regional and global institutional capacities, including South-South and triangular cooperation. UNDP in Morocco works in close partnership with the Government and the international community to facilitate the New Development Model’s objectives of structural transformation to a more inclusive, empowered, sustainable and resilient economy and society contributing to broader African prosperity.&nbsp;&nbsp;</p><br> <br> <p>The Finance Unit in the Operations Team supports the Country Office (CO) in Morocco in the promotion of its sustainable development agenda by continuously enhancing CO financial performance, delivering sound management of financial resources, and ensuring strong accountability through informed decision making, effective financial management processes, and transparent financial reporting that complies with international standards and regulatory guidelines. It supports both UNDP and other UN agencies to whom UNDP provides services.&nbsp;</p><br> <br> <p>&nbsp;<strong>Scope of Work</strong>&nbsp;</p><br> <br> <p>Under the overall guidance of the Operations Coordinator and the direct supervision of the Finance Analyst, , the Finance Associate will be responsible for the following functions:&nbsp;</p><br> <br> <p>1. Full-Cycle Accounting and Financial Control&nbsp;</p><br> <br> <ul> <li>Processes full-cycle Accounts Payable (AP): Reviews, verifies, and inputs various payment requests into the ERP system (Quantum) including vendor invoices (PO and non-PO) and Implementing Partner requests (FACE forms). Ensures strict adherence to the Internal Control Framework (ICF) and completeness of supporting documentation prior to final approval.&nbsp;</li> </ul> <br> <ul> <li>Acts as Travel Processor: Reviews and processes Travel Requests (TR) and Travel Claims (TC), ensuring strict verification of travel entitlements and compliance with UNDP rules.&nbsp;</li> </ul> <br> <ul> <li>Manages UN Agency transactions: Processes payments on behalf of UN Agencies based on approved payment authorizations. Performs cost-recovery activities through the Agency Services Portal (ASP), and actively monitors and reconciles Service Clearing Account (SCA) reports and Agency Unliquidated Obligations (ULOs).&nbsp;</li> </ul> <br> <ul> <li>Resolves System Exceptions: Takes timely corrective actions on unposted invoices, including invoices with budget check errors, match exceptions, and unapproved invoices.&nbsp;</li> </ul> <br> <ul> <li>Manages VAT processing and reimbursement: Ensures timely processing, recording, reconciliation, and submission of VAT claims with the relevant tax authorities,&nbsp; and follows up on VAT reimbursements.&nbsp;</li> </ul> <br> <ul> <li>Assists in financial closure: Prepares reconciliations of General Ledger accounts and assists as an operational focal point for period-end closures, ensuring all prerequisites are gathered.&nbsp;</li> </ul> <br> <br> <p>2. Budget Administration and Cost-Recovery&nbsp;</p><br> <br> <ul> <li>Administers budget execution: Assists in the preparation and modification of various operational budgets (institutional, UNDSS, common services) and development project budgets, ensuring entries in Quantum are accurate and compliant with approved Authorized Spending Limits (ASL).&nbsp;</li> </ul> <br> <ul> <li>Processes the full cost-recovery cycle: Handles billing for services provided to UN agencies ensuring accurate data and timely follow-up on revenue collection.&nbsp;</li> </ul> <br> <p>3. Treasury, Cash Management, and Cashier Functions&nbsp;</p><br> <br> <ul> <li>Acts as Cashier (as assigned): Manages Petty Cash funds, ensures proper safekeeping of cash/cheques and prepares regular replenishment requests and reconciliations.&nbsp;</li> </ul> <br> <ul> <li>Ensures timely recording of receipts for income application: Identifies incoming funds (contributions, transfers), creates deposits, and ensures the timely and accurate application of all revenue.&nbsp;</li> </ul> <br> <ul> <li>Supports Treasury operations: Prepares draft monthly cash flow forecasts, assists in the management of funding "Deals", and supports the bank-to-book (B2B) reconciliation process by analyzing and helping clear outstanding items.&nbsp;</li> </ul> <br> <p>4. Monitoring, Reporting, and Knowledge Sharing&nbsp;</p><br> <br> <ul> <li>Capacity Building: Assists in organizing training for the operations/projects staff on finance, and implementation of Internal Control Framework (ICF).&nbsp;</li> </ul> <br> <ul> <li>Contributes to continuous improvement: Assists in mapping finance business processes, drafts internal Standard Operating Procedures (SOPs), and synthesizes lessons learned within the finance unit.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.&nbsp;</p><br> <br> <p><strong>5.</strong> <strong>Institutional Arrangement</strong>&nbsp;</p><br> <br> <p>Working under the guidance and supervision of the Finance Analyst , the Finance Associate promotes a collaborative, client-focused, quality and results-oriented approach across grant sub-recipients and stakeholders. He/She provides hands-on technical support to preparation of accelerations plan and capacity transfer in actual implementation of SR work plans, and budgets to ensure proper accountability for results, timely reporting and efficient use of the Global Fund resources.&nbsp;&nbsp;</p><br> <br> <p>In delivering these important functions, &nbsp;the Finance Associate works in close collaboration with the Operations, Programme, and projects’ staff in the CO and with UNDP HQ and GSSC staff to exchange information and resolve finance-related issues.&nbsp;</p><br> <br> <br> <p><strong>Competencies</strong>&nbsp;</p><br> <br> <p><i><strong>Core</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Achieve Results:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline​&nbsp;</p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements ​&nbsp;</p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback​&nbsp;</p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible ​&nbsp;</p><br> <br> <br> <br> <p><strong>Act with Determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously​&nbsp;</p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships​&nbsp;</p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Thematic Area</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Name</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Definition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><i><strong>Business management</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Results-based management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to manage programmes and projects with a focus at improved performance and demonstrable results&nbsp;</p><br> <br> <br> <br> <p><i><strong>Risk Management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to identify and organize action around mitigating and proactively managing risks&nbsp;</p><br> <br> <br> <br> <p><i><strong>Monitoring</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and financial performance and results&nbsp;</p><br> <br> <br> <br> <p><i><strong>Resource Managemet</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity&nbsp;</p><br> <br> <br> <br> <p><i><strong>Operations Management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to effectively plan, organize, and oversee the Organization’s·business processes in order to convert its assets into the best results in the most efficient&nbsp;&nbsp;</p><br> <br> <p>manner. Knowledge of relevant concepts and mechanisms&nbsp;</p><br> <br> <br> <br> <p><i><strong>Communication</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels&nbsp;</p><br> <br> <br> <br> <p><i><strong>External relations &amp; advocacy</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Agilemethodologies and practices&nbsp;</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to manage projects and processes through continuous iteration, learning and improvement.&nbsp;&nbsp;</p><br> <br> <p>Ability to manage a self-organising cross-functional teams, foster a team culture of curiosity and learning. Being nimble and being able to improvise and quickly adjust to unforeseen events or changes in conditions or context.&nbsp;&nbsp;</p><br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>Minimum Qualifications of the Successful NPSA</strong>&nbsp;</p><br> <br> <p><strong>Min. Education requirements</strong>&nbsp;</p><br> <br> <br> <ul> <li>Secondary education is required.   OR&nbsp;</li> </ul> <br> <ul> <li>A university degree (Bachelor’s degree) in Finance, Accounting will be given due consideration, but it is not a requirement. &nbsp;</li> </ul> <br> <ul> <li>Fully Qualified Accountant, from an internationally accredited institute of accountancy or Full Completion of the UNDP Finance Training and Certification Programme (FTCP). No UNDP Accountancy and Finance Test (AFT) is required.  &nbsp;</li> </ul> <br> <ul> <li>Candidates with no professional accountancy qualifications, but with degrees that major in accountancy and/or finance must complete UNDP Finance Training and Certification Programme (FTCP), if recruited. However, no UNDP Accountancy and Finance Test (AFT) is required. &nbsp;</li> </ul> <br> <ul> <li>Candidate with no professional accountancy qualifications but with relevant experience must successfully undertake UNDP Accountancy and Finance Test (AFT) before shortlisting and must complete the UNDP Finance Training and Certification Programme (FTCP), if recruited. &nbsp;</li> </ul> <br> <br> <br> <p><strong>Min. years of relevant work experience&nbsp;</strong>&nbsp;</p><br> <br> <br> <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of progressively responsible finance and accounting experience at the national or international level is required.&nbsp;</li> </ul> <br> <ul> <li>Knowledge of IPSAS and/or IFRS is required.&nbsp;</li> </ul> <br> <br> <br> <p><strong>Required&nbsp; skills&nbsp;</strong>&nbsp;</p><br> <br> <br> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of spreadsheets and web-based management systems such as ERP financials and database packages.&nbsp;</li> </ul> <br> <ul> <li>Solid experience in the use of ERP system and advanced skills in excel spreadsheet&nbsp;</li> </ul> <br> <br> <br> <p><strong>Desired skills in addition to the competencies covered in the Competencies section</strong>&nbsp;</p><br> <br> <br> <ul> <li>Demonstrated experience in providing risk mitigation, compliance and financial management advisory services&nbsp;</li> </ul> <br> <ul> <li>Strong analytical and writing skills and a track record of producing high-quality finance reports and other materials&nbsp;</li> </ul> <br> <ul> <li>Experience with administration of budgets and/or cost-recovery systems is desired.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Experience with cash and treasury management is desirable.&nbsp;</li> </ul> <br> <ul> <li>Experience with IPSAS and/or IFRS&nbsp;</li> </ul> <br> <ul> <li>Experience in Finance with UNDP and/or UN agencies, international organizations, such as NGOs, bilateral cooperation, etc. is desirable;&nbsp;</li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:&nbsp;</p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1);&nbsp;</p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and&nbsp;</p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4).&nbsp;</p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; &nbsp;The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.)&nbsp;</strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system.&nbsp;</li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor.&nbsp;</li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.&nbsp; &nbsp;</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP).&nbsp;</li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.)&nbsp; Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit&nbsp; <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required&nbsp;</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level.&nbsp;</li> <li>At least 3 years in managing public sector procurement of goods and services is desired.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is&nbsp;desired.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Fluency in&nbsp;French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:&nbsp;</p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1);&nbsp;</p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and&nbsp;</p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4).&nbsp;</p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; &nbsp;The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.)&nbsp;</strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system.&nbsp;</li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor.&nbsp;</li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.&nbsp; &nbsp;</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP).&nbsp;</li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.)&nbsp; Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit&nbsp; <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required&nbsp;</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level.&nbsp;</li> <li>At least 3 years in managing public sector procurement of goods and services is desired.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is&nbsp;desired.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Fluency in&nbsp;French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: Designing and developing interactive and dynamic dashboards using Tableau Desktop. Optimizing dashboards and applying best practices for Data Visualization. Writing and optimizing SQL queries for data analysis. Utilizing BigQuery for data extraction and analysis. Designing visualizations tailored to business needs. Participating in the simplification and valorization of data. Collaborating with business and technical teams. Contributing to Vusion and RFF projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma (Bac+5) from an engineering school or equivalent university with a specialization in IT, or equivalent significant experience.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Intetics Inc.<br> is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers.<br> Responsibilities: Conduct technical interviews for positions requiring expertise in Go (Golang), assessing candidates' proficiency in Go programming, concurrency management, and integration with various APIs and systems.<br> Work closely with the recruitment team to develop interview questions that are relevant and challenging, tailored to capture the nuances of Go and its use in scalable systems.<br> Provide comprehensive feedback and evaluations of candidates to hiring managers, emphasizing both technical skills and potential cultural fit.<br> Stay updated with the latest developments in Go and related technologies to ensure a robust interview process.<br> Solid background in software development with specific expertise in Go, including familiarity with common frameworks and tools used in the Go ecosystem.<br> Experience in technical interviewing, mentoring, or teaching roles is highly preferred.<br> Excellent communication skills, with the ability to clearly and concisely explain complex technical concepts.<br> Demonstrated ability to provide objective and constructive feedback in a professional manner.<br> Additional languages are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with Bakrtr to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: Bakrtr<br> <br>Job Description<br> <p>Join our team as a Technical Sales professional, where you will partner with customers to understand their needs, design solution paths, and help drive revenue growth. You will work closely with sales and technical stakeholders to qualify opportunities, deliver compelling demonstrations, and support proposal efforts that secure new business and strengthen long-term accounts.</p><br> Job Purpose <p>Drive technical sales success by conducting customer-focused discovery, presenting tailored solution demonstrations, and supporting proposal and negotiation activities. Your goal is to achieve revenue targets while improving win rates through strong solution alignment and maintaining healthy account growth and renewal pipelines.</p><br> Job Duties and Responsibilities <ul> <li>customer needs analysis</li><li>solution design and technical discovery</li><li>product demos and proof of concept (PoC)</li><li>integration/architecture fundamentals</li><li>consultative communication</li><li>sales proposal documentation</li><li>CRM tools (e.g., Salesforce)</li><li>problem-solving and technical credibility</li><li>time management and follow-through</li><li>relationship building</li><li>technical validation for negotiation</li> </ul> <br> <br>Qualifications<br> Required Qualifications <ul> <li>solution design and technical discovery</li><li>product demos and proof of concept (PoC)</li><li>integration/architecture fundamentals</li><li>sales proposal documentation</li><li>consultative communication</li><li>customer needs analysis</li><li>CRM tools (e.g., Salesforce)</li><li>problem-solving and technical credibility</li><li>relationship building</li><li>time management and follow-through</li> </ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Cnexia Tech</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <ul><li>Manages updates to bell.ca related to competitive pricing and strategic initiatives, including multiple placements across various pages.</li><li>Responsible for both mass-market messaging and targeted offers tailored to competitive footprints.</li><li>Collaborates closely with the team to translate marketing briefs into execution requests for integration teams, ensuring timely and accurate updates to offers and messaging.</li><li>Oversees quality assurance (QA) and regression testing to ensure all changes are deployed error-free.</li><li>Thrives in a fast-paced environment with frequent pricing updates and evolving priorities.&nbsp;</li></ul> <br> <br> Required profile : <ul><li>University or college degree in Engineering, Marketing, Business or operations</li><li>Excellent communication skills in English</li><li>Minimum of 3+ years' in similar role</li><li>&nbsp;Experience with web content and marketing communications</li><li>QA &amp; testing discipline:&nbsp;Executes thorough QA and regression testing to deliver error-free updates</li><li>Clearly communicates updates, escalates risks, and works cross-functionally with key stakeholders</li><li>Ability to spot discrepancies in pricing, content, and formatting across multiple pages on bell.ca.</li><li>Manages multiple priorities while proactively identifying and resolving issues fast</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Zayda</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be expected to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring developments in financial markets and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a deep understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Reporting to: </strong>Deputy General Manager<br><strong>Main mission:</strong> Develop, manage, and retain a portfolio of <strong>exclusively B2B Key Accounts</strong>, by marketing all SEDEC solutions, particularly <strong>modular metal buildings</strong> and wood framing.<br>Responsibilities / Activities<br>• Identify and prospect new Key Account clients to expand the portfolio.<br>• Build and maintain strong relationships with decision-makers (General Managers, Purchasing, Development, Real Estate, etc.).<br>• Manage negotiation and closing of complex contracts.<br>• Develop tailored commercial proposals (offers, variations, quotes, schedules, terms).<br>• Coordinate internal teams (technical, production, logistics, marketing) to ensure execution and customer satisfaction.<br>• Conduct competitive intelligence and contribute to the continuous improvement of the offering.<br>• Provide <strong>regular reporting</strong> (pipeline, forecasts, performance) to Management.<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile sought</p><br><br><p>• Bachelor's degree or higher (commerce/management/sales or equivalent).<br>• Minimum 5 years in key account / Key Account management (ideally in industry / technical products).<br>• Experience in a structured environment (multinational appreciated).<br>• Skills: prospecting, negotiation, communication, rigor, autonomy, cross-functional work.<br>• Tools: Office Suite + CRM.<br>• Languages: <strong>Fluent French, English</strong> appreciated.<br>• <strong>Driver's license required</strong> (frequent travel).<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Ain Atiq / Ain Aouda / Skhirat</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> <br> Required profile : <p>For this position, a Bac +3 level education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Berkane</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be expected to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial/Sales/Export fields would be a major asset for success in this role.</p><br><br><p>First-time experience of 1 to 3 years in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Proficiency with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are recruiting for one of our clients, a key player in banking equipment and cash processing solutions, a B2B Field Sales Representative based in Casablanca.</p><br><br><p>Main tasks:</p><br><br><p><br>- Develop and manage a B2B client portfolio (banks, large companies, retail networks, service companies, etc.)<br>- Actively prospect new clients and identify new sales opportunities<br>- Make regular field visits to strengthen the company's sales presence<br>- Present, promote, and sell cash processing solutions and banking equipment<br>- Conduct product demonstrations and assist clients in choosing solutions tailored to their needs<br>- Prepare sales proposals, conduct negotiations, and finalize sales<br>- Follow up on projects and coordinate with technical and administrative teams<br>- Develop lasting, trustworthy relationships with clients and ensure their satisfaction<br>- Conduct competitive analysis and report market trends<br>- Provide regular sales reporting via CRM and track performance indicators</p><br><br> <br> <br> Required profile : <p><br>- Minimum Bachelor's degree (Bac+3/5) in sales, marketing, or sales management<br>- Minimum 3 years of successful experience in B2B field sales<br>- Experience in banking equipment, cash processing solutions, payment systems, or technological equipment is highly desirable<br>- Good command of prospecting, negotiation, and closing techniques<br>- Excellent interpersonal, communication, and customer service skills<br>- Autonomy, organization, and strong results orientation<br>- Driver's license required</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic company specializing in <strong>Medical Equipment</strong> and contribute to our growth as a <strong>Physiotherapy Commercial Technician</strong>. Based in <strong>Rabat</strong>, Morocco, your role will be essential in developing our presence and client portfolio in the rehabilitation sector.</p><br><br><p>Our goal is to strengthen our market position by offering innovative physiotherapy equipment solutions. As a Commercial Technician, your actions will aim to meet and exceed sales targets, while ensuring impeccable customer satisfaction and retaining our existing clientele.</p><br><br><p>Your responsibilities will include the commercial development of our product range with physiotherapy professionals and health facilities. You will be responsible for:</p><br><br><ul><li>Actively prospecting for new clients and identifying market opportunities.</li><li>Presenting and demonstrating the technical specifications and advantages of our equipment.</li><li>Developing and negotiating commercial proposals tailored to client needs.</li><li>Ensuring rigorous follow-up of sales and customer relationships.</li><li>Participating in trade shows and industry events.</li><li>Managing a client portfolio and developing loyalty strategies.</li></ul> <br> Required profile : <p>Ideally, you have a degree equivalent to a <strong>Bachelor's degree</strong> (Bac +3), with a specialization in <strong>Commercial</strong>, <strong>Sales</strong>, or <strong>Export</strong>. Technical training in the health sector would be an additional asset.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> in a similar role, ideally in the medical equipment, sports equipment, or rehabilitation devices sector, is highly desirable. This experience should have allowed you to master B2B sales techniques and develop a thorough understanding of the needs of physiotherapy professionals.</p><br><br><p>To excel in this role, the following skills are essential:</p><br><br><ul><li>Excellent command of <strong>sales</strong> and <strong>negotiation</strong> techniques.</li><li>Strong interpersonal skills and the ability to build trusting relationships.</li><li>Good knowledge of the <strong>medical equipment</strong> market, particularly physiotherapy equipment.</li><li>Ability to understand and explain the <strong>technical</strong> characteristics of complex products.</li><li>Autonomy, rigor, and organizational skills.</li><li>Proficiency in computer tools (Office Suite, CRM).</li><li>Valid driver's license.</li></ul><p>If you are passionate about sales and want to leverage your expertise in a growing sector, don't wait! Send your application as soon as possible via the "Send my resume to the recruiter" button.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Do you want to design high-impact change strategies and support companies in their profound transformations? Join our Business Transformation &amp; Change Management projects within the Human Resources &amp; Transformation Business Unit, specializing in the transformation of HR departments, working with clients in a variety of sectors (banking, energy, transportation, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation Strategic Plan: defining new operational models, analyzing disruptions, and developing strategic plans. Reorganizations: conducting organizational diagnostics, designing new structures, and addressing social challenges. Operational Performance: deploying optimization and efficiency strategies, and reducing costs. Post-Merger Integration: Prepare and manage merger, carve-out, or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). Governance: Implement governance models that optimize decision-making processes. Change Management Audit: Conduct maturity and impact assessments of change. Strategic Plan: Develop support strategies tailored to the client's context. Communication: Design and lead communication and engagement initiatives. Coaching &amp; Training: Support managers in their transformation approach (coaching, workshops, co-development) and leaders in sponsoring transformation programs. Monitoring: Manage, measure, and sustain results over time. You will also be involved in the firm's internal activities, focusing on various topics: Developing or strengthening our offerings / analyzing innovations and current challenges. Developing new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values ​​of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver a warm, personalized welcome and departure, ensuring smootand efficient check-in and check-out experiences</p><p>Anticipate guest needs, manage requests, and resolve concerns promptly with proactive follow-up</p><p>Maintain accurate guest profiles, preferences, and interaction records, ensuring strong attention to the administrative side of the guest experience</p><p>Prepare personalized welcome cards and special communications to enhance guest recognition</p><p>Coordinate with all departments to ensure seamless, consistent, and high-quality service delivery</p><p>Monitor arrivals, departures, and in-house guests to prioritize and personalize service</p><p>Organize special arrangements, amenities, and tailored experiences to elevate guest satisfaction</p><p>Recognize returning guests and create memorable wow moments aligned with Four Seasons standards</p><p>Conduct routine inspections of guest rooms to ensure quality and maintenance standards</p><p>Handle administrative tasks, reporting, and communicate guest feedback or incidents</p><p>Support team operations, participate in briefings, and assist colleagues during peak periods</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Our Ideal Guest Experience Agent candidate will have:</h2><p>We are seeking a talented Guest Experience Agent to join our team at Four Seasons Hotel Rabat Kasr Al Bahr!</p><ul><li>Strong communication and interpersonal skills</li><li>High attention to detail and organizational ability</li><li>Problem-solving mindset with a guest-focused approach</li><li>Ability to multitask in a fast-paced environment</li><li>Knowledge of hospitality systems (Opera) is an advantage</li><li>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>Atos&nbsp;is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.</p><br> <p>With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.<br>A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><br> <p><strong>About Atos Group</strong></p><br> <p>Atos Group&nbsp;is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.</p><br><span>People Development Partner</span> <p><strong>Reporting to: </strong>People Development Manager</p><br> <span><span>About the Team :</span></span> <p>Join a dynamic HR organization, structured around specialized centers of excellence to support the business at scale. Our People Development team plays a central role in driving talent growth, learning, and performance strategies across the organization, working closely with HR Business Partners and management teams.</p><br> <span><span>Role Overview :</span></span> <p>We are looking for a People Development Partner to support recruitment activities and manage the training, career development, and performance management pillars within the organization. This role plays a key part in shaping talent growth strategies and fostering a culture of continuous development.</p><br> <span><span>Key Responsibilities :</span></span> <ul> <li>Manage end-to-end recruitment processes to attract and select top talent.</li> <li>Design, coordinate, and monitor training and development programs.</li> <li>Support career management initiatives, including mobility and succession planning.</li> <li>Drive performance management processes, ensuring alignment with organizational objectives.</li> <li>Partner with managers to identify development needs and build tailored action plans.</li> <li>Lead and coordinate internal communication initiatives related to People Development programs, ensuring clear, timely, and engaging messaging across the organization.</li> <li>Develop creative employee engagement and internal communication initiatives to strengthen company culture and employee experience.</li> <li>Contribute to the continuous improvement of HR development tools and practices, with a focus on innovative and AI-driven solutions.</li> </ul> <span><span>Required Qualifications :</span></span> <ul> <li>Minimum of 3 years of experience in a similar role.</li> <li>Proven experience within a multinational organization, ideally in the IT sector.</li> <li>Strong command of English (written and spoken).</li> <li>Creative mindset with a genuine interest in artificial intelligence and its applications in HR.</li> <li>Strong interpersonal and communication skills, with the ability to build trusted relationships across all levels of the organization.</li> <li>Experience in internal communication, with the ability to craft and deliver clear, engaging messages to diverse audiences.</li> </ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><strong>Choose your future. Choose Atos.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Join a customer relations center specialized in the insurance sector as a <strong>French-speaking Roadside Assistance Officer</strong> in Casablanca.</p><br><br><p>In this role, you will assist French-speaking customers by providing them with quality assistance and solutions tailored to their needs. You will be a key player in customer relations, ensuring efficient, professional, and caring handling of each request.</p><br><br><p>Your mission will be to offer an optimal customer experience, represent the company's image professionally, and actively contribute to customer satisfaction and service performance.</p><br><br> <br> <br> Required profile : <ul><li>Training level of <strong>Bac+2 or higher</strong>, ideally in a field related to customer relations or call center jobs.</li><li>A first successful experience of <strong>1 to 5 years</strong> in a similar position is desired.</li><li>Excellent command of <strong>French, both spoken and written.</strong></li><li>Very good listening, communication, and customer relations skills.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Responsiveness, adaptability, and ability to handle various situations.</li><li>Proficiency in computer tools and applications commonly used in customer relations centers.</li></ul><p><strong>Previous experience in a call center is a real asset.</strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p><u><strong>Job Description</strong></u></p><br><br><p>Foundever is hiring Telemarketers for its Yaacoub El Mansour site who will be responsible for:</p><br><br><p>• Developing the client portfolio,<br>• Marketing and promoting products,<br>• Identifying client needs, advising them, and offering solutions tailored to their needs, while adhering to guidelines set by management,<br>• Ensuring qualitative and quantitative objectives set by management are met, IOBSP Certification (mandatory)</p><br><br> <br> <br> Required profile : <p><u><strong>Profile Sought</strong></u></p><br><br><p>- You have an excellent command of French,<br>- You have strong argumentation skills,<br>- Your temperament and interpersonal skills make it easy for you to connect with others,<br>- Good knowledge of insurance products,<br>- Sales and interpersonal skills in customer management,<br>- Desirable knowledge of the insurance sector,<br>- Ability to manage difficult situations and clients,<br>- IOBSP certified,</p><br><br><br><p><u><strong>Social Benefits and Other Perks</strong></u></p><br><br><p>• Attractive remuneration (fixed salary + uncapped bonuses)<br>• CDI contract from the first day of training<br>• 100% paid training,<br>• Confirmed salary upon hiring<br>• Senior salary (+5 years of experience)<br>• Welcome bonus subject to conditions (Attendance and Performance)<br>• Attractive social benefits (Health Insurance, Social Club…),</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Manager, your objective is clear: to increase revenue, win new clients, and build lasting business relationships with advertisers, agencies, and partners.</p><br><br><ul><li>Actively prospect and develop new accounts with advertisers, agencies, and partners;</li><li>Develop, manage, and retain your client portfolio;</li><li>Identify new business opportunities and contribute to acquiring new budgets;</li><li>Market our various offers: advertising, communication packages, Brand Content, partnerships, and digital solutions;</li><li>Understand client needs and build tailored commercial proposals, in collaboration with editorial and marketing teams;</li><li>Lead commercial negotiations, from proposal to contract and campaign monitoring;</li><li>Achieve set revenue targets and provide regular reporting on your activity;</li><li>Ensure quality customer follow-up to develop loyalty and the commercial potential of each account;</li><li>Be proactive in evolving our offers and identifying new revenue streams.</li></ul> <br> <br> Required profile : <p>Do you have a commercial mindset, a taste for challenges, and a good understanding of the media, advertising, and digital world?</p><br><br><ul><li>Higher education in sales, marketing, communication, or equivalent;</li><li>Successful experience in a sales role, ideally in media, advertising, communication, digital, or ad sales;</li><li>A true commercial developer with a strong appetite for prospecting and winning new clients;</li><li>Excellent negotiation and closing skills;</li><li>Excellent interpersonal skills, customer service orientation, and ability to develop a professional network;</li><li>Autonomy, rigor, responsiveness, and strong results orientation;</li><li>Good knowledge of the media, advertising, and digital ecosystem;</li><li>Very good command of French and Arabic, both spoken and written.</li></ul><p>Do you enjoy prospecting, convincing, negotiating, and developing business? We want to meet you.</p><br><br> <br><br> </div>