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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Join our dynamic team in the IT sector! We are looking for a System Administrator for our Rabat/Casa location. Your role will be essential to ensure the smooth operation and performance of our technological infrastructure.</p><br><br><p>The main goal is to maintain a robust, secure, and high-performing system infrastructure, while anticipating technological evolution needs. You will actively contribute to the stability and efficiency of daily IT operations.</p><br><br><p>Your mission is to support daily operations and user assistance in this area.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Responsible for creating and implementing system enhancements that will improve the performance and reliability of the system. Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks. Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing System Administrators.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Eight years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.</p><p></p></section>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br><strong>Required Skills and Experience</strong><br><p> Education: Master's degree (Bac+5) in Quality Management, Process Engineering.</p><br><br><p> Perfect command of the English language.</p><br><br><p> Perfect command of Excel and PowerPoint.</p><br><br><p> A results-oriented approach to problem-solving.</p><br><br><p> Flexibility for inter-site work.</p><br><br><p> Mastery of a quality management standard (ISO9001, COPC, or other similar standard).</p><br><br><p> Ability to audit complex processes.</p><br><br><p> Design of RACI matrices.</p><br><br> <br><br> </div>
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Job : <p>We are looking for an Information Systems Manager (ISM) to lead and optimize all of our company's information systems. Working with management, you will be responsible for defining and implementing the IT strategy to ensure the performance, security, and suitability of digital tools for the company's needs.</p><br><br><p><strong>Main tasks:</strong><br>• IS Management: Supervise and develop the IT infrastructure and application systems.<br>• IT Security: Implement cybersecurity measures and ensure regulatory compliance.<br>• ERP & Software: Administer and optimize ERP solutions (especially Sage X3 if used) and other management tools.<br>• Support and Maintenance: Oversee system maintenance, user support, incident management, and specific developments.<br>• IT Project Management: Lead projects for the development and integration of new technological solutions.<br>• Technology Watch: Anticipate industry changes and propose relevant innovations.<br><strong>Required technical skills:</strong><br>• Mastery of network infrastructures, servers, virtualization (VMware, Hyper-V, etc.).<br>• Experience in ERP management and administration (Sage X3 is a plus).<br>• Knowledge of databases (SQL Server, Oracle, etc.).<br>• Skills in cybersecurity and backup solutions.<br>• Mastery of Windows, Linux environments, and cloud solutions (AWS, Azure).<br>• Experience in IT project management.</p><br><br> <br> Required profile : <p>To succeed in this role, a Bachelor's degree or higher (Bac +5) is required. We are looking for a candidate with a minimum of 5 to 10 years of professional experience in Information Systems, ideally within an industrial environment. Experience in team management would be appreciated.</p><br><br><p><strong>Beyond your academic qualifications and experience, you have the following key skills:</strong></p><br><br><p>• Proven experience in a similar role.<br>• Excellent analytical and organizational skills.<br>• Good interpersonal skills and ability to work across different departments.<br>• Innovative spirit and ability to make suggestions.<br> </p><br><br><p>You are recognized for your leadership and your ability to work in a team. Your analytical skills, rigor, and proactivity will be major assets to succeed in this position.</p><br><br> <br><br> </div>
<p>Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a community of experts worldwide, you can rewrite your future. Join us to redefine the limits of what is possible, help unleash the value of technology for the largest organizations, and participate in building a more sustainable and inclusive world.</p><p>About the position</p><p>As part of the development of our ServiceNow projects, we are looking for an experienced and CSA certified ServiceNow Developer to strengthen our teams and work on high-value projects within complex and evolving environments.</p><p>Your mission</p><ul><li>Design, develop, and configure solutions on the ServiceNow platform</li><li>Work on one or more ServiceNow modules (ITSM, CSM, HRSD, ITOM, FSM, SPM, WSD)</li><li>Develop workflows, business rules, scripts (Client / Server side), integrations, and forms</li><li>Apply ServiceNow best practices and ensure code quality</li><li>Collaborate with Business Analysts, architects, and IT teams</li><li>Participate in testing, deployment, and support phases</li></ul><p>Your profile</p><ul><li>Master's degree in Computer Science or equivalent</li><li>Minimum 4 years of experience as a ServiceNow consultant</li><li>Significant experience on the ServiceNow platform</li><li>Expertise in at least one ServiceNow module</li><li>Good command of IT processes and ITIL concepts</li><li>Experience in Agile methodologies and/or V-Cycle</li><li>Excellent communication, analysis, and synthesis skills</li><li>Fluent French and English</li><li>CSA (Certified System Administrator) certification required.</li></ul><p>A few reasons to join us</p><ul><li>Quality of work life: Possibility of teleworking in Morocco and internationally, and autonomy in organizing your daily life, hybrid missions according to your preferences.</li><li>Continuous learning: Access to dedicated training and certifications for your technology, personalized support, and a structured integration process.</li><li>Varied and high-impact projects: Work with major clients in diverse sectors with stimulating business and technological challenges.</li><li>Expert ecosystem: Benefit from personalized technical support and active integration into our professional communities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Computer Science or equivalent</li><li>Minimum 4 years of experience as a ServiceNow consultant</li><li>Significant experience on the ServiceNow platform</li><li>Expertise in at least one ServiceNow module</li><li>Good command of IT processes and ITIL concepts</li><li>Experience in Agile methodologies and/or V-Cycle</li><li>Excellent communication, analysis, and synthesis skills</li><li>Fluent French and English</li><li>CSA (Certified System Administrator) certification required.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong></p>
<ul>
<li><p><font dir="auto" ><font dir="auto" >Design, develop and configure applications and workflows on ServiceNow.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Implement, customize and integrate the main ServiceNow modules:</font></font></p>
<ul>
<li><p><strong><font dir="auto" ><font dir="auto" >IT Service Management (ITSM)</font></font></strong></p></li>
<li><p><strong><font dir="auto" ><font dir="auto" >Customer Service Management (CSM)</font></font></strong></p></li>
</ul>
</li>
<li><p><font dir="auto" ><font dir="auto" >Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Train and support internal teams and key users.</font></font></p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong><font dir="auto" ><font dir="auto" > Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Strong integration skills (REST, SOAP, API).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Good understanding of ITIL processes.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ability to work in Agile/Scrum mode.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Analytical mind, autonomy and proactive approach.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Appreciated certifications</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified System Administrator (CSA)</font></font></strong></li>
<li><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified Application Developer (CAD)</font></font></strong></li>
<li><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></strong></li>
<li><font dir="auto" ><font dir="auto" >ITIL Foundation v4</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >French: current</font></font></li>
<li><font dir="auto" ><font dir="auto" >English: fluent</font></font></li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >In this role, your main responsibilities will be: Developing ServiceNow applications and modules to meet business needs (incident, request, change, and problem management); Integrating with third-party systems via REST, SOAP, and Integration Hub (e.g., LDAP, monitoring tools, CMDB, etc.); Configuring and customizing ServiceNow modules: Service Catalog, CMDB, Knowledge Management, etc.; Automating processes using JavaScript, Glide scripts, business rules, client scripts, and scheduled jobs; Performing unit testing, debugging, and quality validation of developments; Providing technical support and close collaboration with functional and technical teams; Writing technical documentation and applying best development practices; Participating in version upgrades and maintaining enhancements.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Degree: Master's degree (Bac+5) Experience: 3-5 years Required Skills: Proficiency in ServiceNow (development, administration, customization) Strong skills in JavaScript, Glide API, Business Rules, Client Scripts Knowledge of web services (REST, SOAP) and ServiceNow integration tools (Integration Hub, Orchestration) Understanding of ITIL best practices (incident, problem, and change management) Ability to work in a cross-functional team and good communication skills Rigor and attention to detail to ensure the quality and sustainability of solutions Experience in an Agile environment Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Additional Preferred Skills: Service Portal development, Performance Analytics Knowledge of DevOps (CI/CD, automated testing in ServiceNow)</font></font></p><p></p></section>
<p>Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a community of experts worldwide, you can rewrite your future. Join us to redefine the limits of what is possible, help unlock the value of technology for the largest organizations, and participate in building a more sustainable and inclusive world.</p><p>About the position</p><p>As part of the development of our ServiceNow projects, we are looking for a certified ServiceNow Developer (CSA) to strengthen our teams and work on high-value-added projects within complex and evolving environments.</p><p>Your mission</p><ul><li>Participate in the development and configuration of ServiceNow solutions.</li><li>Gather and analyze users' functional needs.</li><li>Carry out developments, configurations, and tests of functionalities.</li><li>Ensure the corrective and evolutive maintenance of the platform.</li><li>Participate in the integration of ServiceNow with other IS tools.</li><li>Assist users and contribute to incident resolution.</li><li>Write technical and functional documentation.</li><li>Collaborate with project teams in an Agile environment.</li></ul><p>Your profile</p><ul><li>Graduate of a Bac+5 in IT or equivalent.</li><li>Minimum 2 years of experience in development and/or consulting on the ServiceNow platform.</li><li>Solid experience in the design, development, and customization of ServiceNow solutions.</li><li>CSA (Certified System Administrator) certification required.</li><li>Functional and technical expertise on at least one ServiceNow module (ITSM, ITOM, HRSD, CSM, SPM, etc.).</li><li>Good command of IT processes, ITIL best practices, and IT service management.</li><li>Experience with Agile methodologies (Scrum) and/or V-Cycle.</li><li>Ability to analyze business needs, propose appropriate solutions, and ensure their implementation.</li><li>Excellent communication, analytical, synthesis, and client relationship skills.</li><li>Proficiency in French and English, both written and oral.</li></ul><p>A few reasons to join us</p><ul><li>Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.</li><li>Continuous learning: access to dedicated training and certifications for your technology, personalized support, and a structured integration path.</li><li>Varied and high-impact projects: work with major clients in diversified sectors with stimulating business and technological challenges.</li><li>Expertise ecosystem: benefit from personalized technical support and active integration into our business communities.</li></ul><p>Our commitments and priorities</p><p>The Capgemini Group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you become part of a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and mobilizes to reduce its environmental impact on all its sites and with its clients.</p><p>Capgemini is a global, responsible, and multicultural leader, bringing together nearly 300,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in transforming their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate of a Bac+5 in IT or equivalent.</li><li>Minimum 2 years of experience in development and/or consulting on the ServiceNow platform.</li><li>Solid experience in the design, development, and customization of ServiceNow solutions.</li><li>CSA (Certified System Administrator) certification required.</li><li>Functional and technical expertise on at least one ServiceNow module (ITSM, ITOM, HRSD, CSM, SPM, etc.).</li><li>Good command of IT processes, ITIL best practices, and IT service management.</li><li>Experience with Agile methodologies (Scrum) and/or V-Cycle.</li><li>Ability to analyze business needs, propose appropriate solutions, and ensure their implementation.</li><li>Excellent communication, analytical, synthesis, and client relationship skills.</li><li>Proficiency in French and English, both written and oral.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong></p>
<ul>
<li><p><font dir="auto" ><font dir="auto" >Design, develop and configure applications and workflows on ServiceNow.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Implement, customize and integrate the main ServiceNow modules:</font></font></p>
<ul>
<li><p><strong><font dir="auto" ><font dir="auto" >IT Service Management (ITSM)</font></font></strong></p></li>
<li><p><strong><font dir="auto" ><font dir="auto" >Customer Service Management (CSM)</font></font></strong></p></li>
</ul>
</li>
<li><p><font dir="auto" ><font dir="auto" >Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Train and support internal teams and key users.</font></font></p></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong></p>
<ul>
<li><p><strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong><font dir="auto" ><font dir="auto" > Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Strong integration skills (REST, SOAP, API).</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Good understanding of ITIL processes.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Ability to work in Agile/Scrum mode.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Analytical mind, autonomy and proactive approach.</font></font></p></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Appreciated certifications</font></font></strong></p>
<ul>
<li><p><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified System Administrator (CSA)</font></font></strong></p></li>
<li><p><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified Application Developer (CAD)</font></font></strong></p></li>
<li><p><font dir="auto" ><font dir="auto" >ServiceNow </font></font><strong><font dir="auto" ><font dir="auto" >Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></strong></p></li>
<li><p><font dir="auto" ><font dir="auto" >ITIL Foundation v4</font></font></p></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></strong></p>
<ul>
<li><p><font dir="auto" ><font dir="auto" >French: current</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >English: fluent</font></font></p></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Benefits</font></font></strong></p>
<ul>
<li><p><font dir="auto" ><font dir="auto" >Participation in large-scale international projects.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >Ongoing training and ServiceNow certification are provided.</font></font></p></li>
<li><p><font dir="auto" ><font dir="auto" >progression towards architect or technical lead positions.</font></font></p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong><font dir="auto" ><font dir="auto" > Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Strong integration skills (REST, SOAP, API).</font></font></li>
<li><font dir="auto" ><font dir="auto" >Good understanding of ITIL processes.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ability to work in Agile/Scrum mode.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Analytical mind, autonomy and proactive approach.</font></font></li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Designs, develops, implements and improves quality assurance programs, product quality standards, and quality plans, in collaboration with the Engineering, Operations, and Supply Chain functions. Advises and consults plant management on all quality-related issues. Provides training, coaching and mentoring regarding product quality standards, quality plans and company Quality System (QS) application use. Performs periodic testing and documents results for certification and compliance purposes. Develops reports, files and other administrative paperwork in support of quality plans and systems. Interacts with customers and suppliers to aid in resolution of major quality issues. Leads issue-related projects and assists plant with establishing effective corrective actions. Monitors adherence to established quality standards, recommending changes as needed. Supports continuous process improvement initiatives and incorporates Lean Manufacturing principles. Ensures the maintenance/revision of relevant documentation. Assists with designing, implementing, maintaining, auditing and improving plant-wide Quality Management Systems. Administers, supports and utilizes the QS applications software as a system administrator. Monitors the effective use of the various QS applications. Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues. Performs other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Typically possesses a Bachelor's degree (or equivalent) and 4-8 years of relevant experience. Experience with training and providing leadership to colleagues. Knowledge and Skills Possesses in-depth experience with quality/assurance control in a high-volume production setting. Demonstrates excellent written and oral communication skills. Possesses excellent project management skills. Ability to work with testing equipment and maintain accurate documentation records. Demonstrates high degree of motivation and is analytical and results-oriented. Knowledge of ISO, Total Quality Management, Lean tools, and statistical techniques is a plus. Quality/engineering certifications are a plus. Prior knowledge of applicable federal, state, and local regulations is a plus. Travel may be required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from needs analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules: IT Service Management (ITSM) and Customer Service Management (CSM).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (API, Web Services, LDAP, SSO, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 3 years of experience with ServiceNow,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in ITSM, CSM, HRSD, and GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (client-side and server-side JavaScript).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preferred certifications:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified System Administrator (CSA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Application Developer (CAD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: fluent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules: IT Service Management (ITSM) and Customer Service Management (CSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: minimum 3 years of experience on ServiceNow,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified System Administrator (CSA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Application Developer (CAD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from needs analysis to production and advanced support.</p><p><strong>Main Missions:</strong></p><ul><li>Design, develop, and configure applications and workflows on ServiceNow.</li><li>Implement, customize, and integrate the main ServiceNow modules: IT Service Management (ITSM), Customer Service Management (CSM).</li><li>Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</li><li>Participate in integrations with third-party tools (API, Web Services, LDAP, SSO, etc.).</li><li>Adhere to ServiceNow development best practices (Scoped Apps, Flow Designer).</li><li>Contribute to the continuous improvement of the platform and ensure technological watch.</li><li>Train and support internal teams and key users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of experience on ServiceNow.</li><li>Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules among these).</li><li>Excellent knowledge of ServiceNow scripting (JavaScript client-side and server-side).</li><li>Solid integration skills (REST, SOAP, API).</li><li>Good understanding of ITIL processes.</li><li>Ability to work in Agile/Scrum mode.</li><li>Analytical mind, autonomy, and proposal-driven.</li></ul><p><strong>Certifications appreciated:</strong></p><ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Application Developer (CAD)</li><li>ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</li><li>ITIL Foundation v4</li></ul><p><strong>Languages:</strong></p><ul><li>French: fluent</li><li>English: fluent</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules: IT Service Management (ITSM) and Customer Service Management (CSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 3 years of experience on ServiceNow, Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...) ITIL Foundation v4</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: French: fluent; English: fluent</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nous recherchons un <strong>ServiceNow Developer</strong> pour rejoindre nos quipes et participer au design, au d veloppement et l optimisation de la plateforme ServiceNow. Vous interviendrez sur l ensemble du cycle de vie des projets, depuis l analyse des besoins jusqu la mise en production et le support avanc .</p><p><strong>Missions principales:</strong></p><ul> <li><p>Concevoir, d velopper et configurer des applications et workflows sur ServiceNow.</p></li> <li><p>Impl menter, personnaliser et int grer les principaux modules ServiceNow :</p><ul> <li><p><strong>IT Service Management (ITSM)</strong></p></li> <li><p><strong>Customer Service Management (CSM)</strong></p></li> </ul></li> <li><p>D velopper des scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</p></li> <li><p>Participer aux int grations avec des outils tiers (API, Web Services, LDAP, SSO, etc.).</p></li> <li><p>Respecter les bonnes pratiques de d veloppement ServiceNow (Scoped Apps, Flow Designer).</p></li> <li><p>Contribuer l am lioration continue de la plateforme et assurer une veille technologique.</p></li> <li><p>Former et accompagner les quipes internes et les utilisateurs cl s.</p></li> </ul><p><strong>Profil recherch </strong></p><ul> <li><p><strong>Exp rience :</strong> minimum 5 7 ans d exp rience sur ServiceNow, dont 3 ans sur des projets de grande envergure.</p></li> <li><p>Ma trise des modules ITSM, CSM, HRSD, GRC (au moins 2 modules parmi ceux-ci).</p></li> <li><p>Excellente connaissance du scripting ServiceNow (JavaScript c t client et serveur).</p></li> <li><p>Solides comp tences en int gration (REST, SOAP, API).</p></li> <li><p>Bonne compr hension des processus ITIL.</p></li> <li><p>Capacit travailler en mode Agile/Scrum.</p></li> <li><p>Esprit analytique, autonomie et force de proposition.</p></li> </ul><p><strong>Certifications appr ci es</strong></p><ul> <li><p>ServiceNow <strong>Certified System Administrator (CSA)</strong></p></li> <li><p>ServiceNow <strong>Certified Application Developer (CAD)</strong></p></li> <li><p>ServiceNow <strong>Certified Implementation Specialist (ITSM, CSM, HRSD...)</strong></p></li> <li><p>ITIL Foundation v4</p></li> </ul><p><strong>Langues</strong></p><ul> <li><p>Fran ais : courant</p></li> <li><p>Anglais : courant</p></li> </ul><p><strong>Avantages</strong></p><ul> <li><p>Participation des projets d envergure internationale.</p></li> <li><p>Formation continue et certification ServiceNow prises en charge.</p></li> <li><p> volution vers des postes d architecte ou de lead technique.</p></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Exp rience :</strong> minimum 5 7 ans d exp rience sur ServiceNow, dont 3 ans sur des projets de grande envergure.</p><ul> <li>Ma trise des modules ITSM, CSM, HRSD, GRC (au moins 2 modules parmi ceux-ci).</li> <li>Excellente connaissance du scripting ServiceNow (JavaScript c t client et serveur).</li> <li>Solides comp tences en int gration (REST, SOAP, API).</li> <li>Bonne compr hension des processus ITIL.</li> <li>Capacit travailler en mode Agile/Scrum.</li> <li>Esprit analytique, autonomie et force de proposition.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Service Management (ITSM)</font></font></strong> </p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Service Management (CSM)</font></font></strong> </p> </li> </ul> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></strong> </p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified System Administrator (CSA)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Application Developer (CAD)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules: IT Service Management (ITSM) and Customer Service Management (CSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified System Administrator (CSA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Application Developer (CAD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a Senior ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Service Management (ITSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Service Management (CSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Human Resources Service Delivery (HRSD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Governance, Risk & Compliance (GRC)</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 4 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified System Administrator (CSA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Application Developer (CAD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior ServiceNow Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font></p><div> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Service Management (ITSM)</font></font></strong> </p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Service Management (CSM)</font></font></strong> </p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Human Resources Service Delivery (HRSD)</font></font></strong> </p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Governance, Risk & Compliance (GRC)</font></font></strong> </p> </li> </ul> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></strong> </p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified System Administrator (CSA)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Application Developer (CAD)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Within the Core Infrastructure department, the center of expertise brings together experts responsible for the client's server infrastructure: Unix/Backup/Storage, Windows/Virtualization, IBM i, Scheduling, DBA, and IBM Z. </font></font><br>
<br><font dir="auto" ><font dir="auto" >
The IBM Z Expert, responsible for the quality of service of the RUN team, assists the Tech Lead in technology governance, operational management of managed services, project management, and maintaining the platform in operational condition. </font></font><br>
<br>
<strong><font dir="auto" ><font dir="auto" >Main Responsibilities:</font></font></strong></p>
<ul >
<li ><font dir="auto" ><font dir="auto" >Supporting the Tech Lead as the design authority in dealing with the Digital Factories and the managed services provider (Kyndryl). Ensuring compliance with client standards and mainframe stability.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Validate technical changes, manage the supplier relationship and simplify complex issues for management.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >To manage and coordinate transformation projects.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Monitor CPU metrics to identify consumption anomalies and propose solutions.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >optimization.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Monitoring of Rational Operational Conditioning (MCO)</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Managing the software and hardware lifecycle to anticipate obsolescence (objective: 100% of the fleet)</font></font></li>
<li >support ).</li>
<li ><font dir="auto" ><font dir="auto" >Supervise the operation of the managed service provider and orchestrate rigorous communication (notification, start/end of operation) with stakeholders.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Incident Management (Incidentology)</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Analyze incidents (Production/Test) and lead the bi-monthly reviews of the Z expertise center.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Guide the search for root causes and continuous improvement with the managed service provider.</font></font></li>
<li ><font dir="auto" ><font dir="auto" >Co-manage the crisis cells with the Run Manager, with an objective of autonomy and proactivity.</font></font></li>
</ul>
<p ><font dir="auto" ><font dir="auto" >Technology Stack / Third Parties: The main components of </font></font><font dir="auto" ><font dir="auto" >IBM Z</font></font><br><font dir="auto" ><font dir="auto" >
Mainframe infrastructure </font><font dir="auto" >. </font><font dir="auto" >IBM </font><font dir="auto" >zSeries</font><font dir="auto" > servers , </font><font dir="auto" > for example: Z16 (HMC, PR/SM, CF, ICF, zIIP, CBU...) </font><font dir="auto" >
DS8800 (FICON, CHPID, CTC...) </font><font dir="auto" >
VST7700, TS3500... </font><font dir="auto" >
The system and its subsystems in Sysplex. </font><font dir="auto" >
z/OS (HCD, GDPS, TSO/ISPF, SDSF, VTAM, TCP/IP, RACF...) </font><font dir="auto" >
RMF, TDS, WLM... </font><font dir="auto" >
DFSMS, HSM... </font><font dir="auto" >
CICS, CPSM, IBM Omegamon, DB2 in Data Sharing, Broadcom DBM, Infotel InfoLOAD. </font><font dir="auto" >
MQ in Shared Queue, CFT </font><font dir="auto" >
IWS, TSA </font><font dir="auto" >
ASM, Cobol. </font><font dir="auto" >
Knowledge of observability (e.g., Grafana) </font><font dir="auto" >. Skills:</font><font dir="auto" >
- Ability to write clear and precise operational documentation. </font><font dir="auto" >
- Project management </font><font dir="auto" >
- Analytical skills to identify and correct malfunctions.</font></font><font dir="auto" ></font><span ><font dir="auto" ></font></span><br><br><span ><b><font dir="auto" ></font></b></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bac+5 education (engineering school or university) oriented towards computer science; </font></font><br><font dir="auto" ><font dir="auto" >
Experience of more than 7 years as a system administrator or IBM Z production + </font></font><br><font dir="auto" ><font dir="auto" >
project management </font></font><br><font dir="auto" ><font dir="auto" >
. Experience in the retail / mass distribution sector would be an advantage.</font></font></p><p></p></section>