وظائف اخصائي العمليات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Operations Department, your main mission will be to oversee the licensing process for managing the network of points of sale. In this role, your main activities will be:</p><br><br><p><strong>Management of applications and files</strong></p><br><br><p>- Manage applications from potential points of sale and ensure their processing within the agreed deadlines<br>- Check the completeness and accuracy of the application files for points of sale</p><br><br><p><strong>Monitoring the licensing system</strong></p><br><br><p>- Enter licensing data into the system<br>- Organize the holding of licensing committees according to agreed frequencies, ensuring the initiation, preparation, and animation of meetings</p><br><br><p><strong>Coordination of opening and closing points of sale</strong></p><br><br><p>- Coordinate with relevant entities, particularly maintenance and operations, for the management of opening and closing points of sale<br>- Prepare activity reports and communicate them to the relevant parties<br>&nbsp;</p><br><br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have a 2-3 year degree in economics, law, or equivalent, with a minimum of <strong>2 to 5 years</strong> of experience in a similar role.</p><br><br><p>Required skills:</p><br><br><p>- Good knowledge of network management processes;</p><br><br><p>- Proficiency in monitoring and reporting tools, especially Excel;</p><br><br><p>- Ability to analyze, synthesize, and track performance indicators;</p><br><br><p>- Sense of commitment, adaptability, initiative, and collaboration.</p><br><br><p>- Good communication skills and interpersonal ease.</p><br><br><p>- Reactivity and team spirit.</p><br><br> <br><br> </div>

<p>Are you passionate about sales and ready to offer the best customer experience at JYSK in Morocco? Do you enjoy a variety of tasks and a fast-paced, dynamic environment? If so, join our team with enthusiasm!</p><p>Main responsibilities:</p><ul><li>Offer a warm welcome and impeccable customer service to ensure an exceptional experience for every visitor.</li><li>Ensure the store is impeccably clean and that shelves are optimally stocked.</li><li>Actively participate in receiving, unpacking, and arranging merchandise, both in the stockroom and in the store, being comfortable with physical tasks.</li><li>Seize the opportunity to take charge of and manage a specific area of the store.</li></ul><p>JYSK is one of Europe's fastest-growing store chains. Since opening our first store in Denmark in 1979, we have grown continuously to over 3,300 stores worldwide. Morocco is the 50th country to welcome JYSK, with the opening of our first stores in April 2025. Since then, we have successfully launched our operations, recruited and trained our teams, implemented our IT systems across all departments, and started operations in line with our Scandinavian identity. JYSK's business concept is based on selling quality products with Scandinavian design at very competitive prices. With this solid foundation, we have significant growth ambitions in Morocco in the coming years and are looking for motivated talents to join us on this exciting journey.</p><p><strong>Desired Candidate Profile</strong></p><p>First experience in sales or customer service.</p><p>Dynamism and initiative to ensure an exceptional customer experience.</p><p>Natural enthusiasm and ability to establish warm contact with customers.</p><p>Team spirit and collaboration to achieve common goals.</p><p>Versatility and flexibility in tasks and hours.</p><p>Availability to work weekends with motivation and commitment.</p>

<p>Supervises salaried personnel, directing manufacturing operations within area of responsibility. Scope of responsibility includes: (A) Processing raw materials through production and assembly operations. (B) Ensuring adherence to production schedules, expediting production, controlling the flow of material, maintain controlled accounts of production in process and end products produced to ensure a continuous and efficient flow of production. (C) Ensuring that all employees are directed in firm, fair and consistent manner and that a safe and highly productive environment is maintained at all times. (D) Conduct area inspections to ensure that a safe and harmonious work environment is provided. - Responsible and accountable for ensuring all safety standards are observed and maintained at all times. - Responsible for training and career growth for all subordinate personnel. - Maintain an awareness of customer shipping requirements, work schedules, quality levels and the staffing required to meet these requirements. - Evaluate, train and coach each individual in the area to ensure the potential for personal career growth. Ensure that short term/long term staffing requirements will be met. - Consult with the Plant Manager on all cost reduction projects. Discuss and determine the feasibility of the projects and determine measurement requirements. - Coordinate with service departments to resolve production problems and schedules and to organize the most cost efficient use of machinery and staff. - Assist in the development of plant wide management objectives and profit plans. Establish and monitor procedures to control total manufacturing costs with particular emphasis on labor variances and indirect labor. - Develop and implement programs for the reduction of scrap and absenteeism, the economic use of manufacturing supplies, and the compliance with safety and housekeeping standards. - Perform other duties as required. PRIMARY LOCATION Adient Tiflet Morocco</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Develop software code that meets business and technical requirements using programming, scripting, and database languages. Optimize performance, reusability, and scalability of software solutions. Identify and reuse existing software components, libraries, and frameworks. Apply best practices in software development: secure coding, code reviews, version control, CI/CD, testing, and operations. Participate in functional and non-functional requirement analysis and estimation. Support testing, deployment, maintenance, and evolution of software products. Correct programming errors, implement changes, and deliver enhancements. Structure software with appropriate design patterns, layers, and functions. Document solutions with diagrams, charts, and clear code comments. Design and code software functions under the guidance of senior developers. Follow defined internal processes, including reporting and code submission. Communicate effectively and work collaboratively within a cross-functional team.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong> Engineering degree ( master) 2+ years of experience in software development Proficiency in Object-Oriented Programming with Java (Java SE/EE, JDBC, OAS) Good knowledge of Oracle and PostgreSQL databases Basic understanding of Linux environments (preferred but not mandatory) Experience working with Agile and Scrum methodologies Languages: French: Good working proficiency English: Basic working proficiency <strong>Soft Skills:</strong> Strong sense of rigor and organization Team player with excellent collaboration skills Comfortable working under pressure and meeting tight deadlines Self-motivated and eager to learn and improve</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job Purpose</strong></u></p><br><br><p>Research information security, fraud prevention techniques and recommend approaches for improving security posture. Participate in organizational policy setting to reduce the risk of loss from fraud, abuse and policies and procedures compliance violations.</p><br><br><p><u><strong>Key Result Responsibilities</strong></u></p><br><br><ul><li>Conduct the Fraud monitoring work and reduce the Fraud per Sales Ratio (FSR),</li><li>Conduct all facets of credit card fraud detection and prevention,</li><li>Must remain aware of new fraudulent activities that may violate security measures and participate in developing security procedures to minimize the risk of fraud,</li><li>Prepare monthly fraud transactions report made Via Contact Center,</li><li>Participate to Develop policies and procedures, ensure their implementation and monitor compliance.</li><li>Participate in Controls, field visits and investigations (non-disciplinary) as per agreed plan,</li><li>Participate in Evaluates the efficiency of internal processes and procedures; identifies risks, and irregularities in performance,</li><li>Maintains good working relationships with all departments, management and staff ensuring professional independence. </li></ul> <br> Required profile : <p><u><strong>Qualifications (Academic, training, languages)</strong></u></p><br><br><br><ul><li>Bachelor's degree in accounting/finance/business administration or equivalent; alternately a diploma in a related field combined with the needed working experience.</li><li>Proficiency in Microsoft Office</li><li>Highly analytical with good skills.</li><li>Fluent in English Language (French and Arabic are a plus).</li><li>In depth understanding of payment processing (credit card, ACH).</li><li>Proven skills in analyzing data,</li><li>Cost-oriented, possesses effective persuasive, negotiation and problem-solving skills.</li></ul><p><br><u><strong>Work Experience</strong></u></p><br><br><ul><li>3 + years of experience in consumer fraud mitigation in an online environment</li><li>2+ years of experience in Internal Control, Finance or Accounting in any service industry, preferably in the Airlines or Aviation Industry; low-cost airline experience is an advantage.</li><li>Professional membership / certification in Aviation industry is an advantage. </li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>an Executive Housekeeper</span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent service and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><br><p><b><span>BASIC PURPOSE:</span></b></p><br><br><br><p><span>Manages the staff and controls the activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Direct the efforts of the Laundry/Valet Department.</span></p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><br><p>1. Manages the staff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements.</p><br><br><p>2. Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.</p><br><br><p>3. Sets and maintains high standards of cleanliness. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily. Works directly with outside contracted companies to assure quality and timeliness of work.</p><br><br><p>4. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</p><br><br><p>5. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>6. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services.</p><br><br><p>7. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories.</p><br><br><p>8. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. Prepares annual budget for labor and operating expense. Proposes items to be included in annual Capital Plan.</p><br><br><p>9. Assures effective operation of the Laundry/Valet Department. Assists the department when needed.</p><br><br><p>10. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>11. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>12. Works harmoniously and professionally with co-workers and supervisors.</p><br><br><br><p><b><span>The primary requirements for this position are:</span></b></p><br><br><ul><li>College degree preferably specializing in hotel management experience is strongly preferred</li><li>Minimum of 3-4 years’ experience in Housekeeping Department Head position.</li><li>Excellent communication skills in French and English and a strong, innovative mindset where there is no box!</li><li>Strong community relations</li><li>The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business</li><li>Ability to motivate and lead a large team</li></ul><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Hotels &amp; Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.</p><br><p>Fairmont Taghazout Bay is located on Morocco’s stunning Atlantic coast, offering guests breathtaking ocean views and a serene environment. Just minutes from vibrant Agadir, our resort combines luxurious amenities with natural beauty, making it the perfect destination for relaxation, corporate retreats, and unforgettable events.</p><br><br>Job Description<br><br><p>You will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.</p><br><p>Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.</p><br><p>A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.</p><br><p>In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.</p><br><p>As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.</p><br><p>Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.</p><br><p>Key Behaviours and Responsibilities:</p><br><ol><li>Act with an open mindset:</li></ol><p>Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.</p><br><p>Demonstrate explicit knowledge and awareness of company standards as an integral role model.</p><br><p>Build quality relationships with the management team.</p><br><p>Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.</p><br><ol><li>Create positive impact working with others:</li></ol><p>Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.</p><br><p>Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.</p><br><p>Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.</p><br><p>Recognize and appreciate the contributions and well-being of colleagues.</p><br><ol><li>Strive for guest/client satisfaction:</li></ol><p>Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.</p><br><p>Maintain product and service quality standards by conducting ongoing evaluations.</p><br><p>Handle VIP Guests and understand international protocols for government officials and royalty.</p><br><p>Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.</p><br><ol><li>&nbsp;Consistently deliver excellence:</li></ol><p>Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.</p><br><p>Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.</p><br><p>Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.</p><br><p>Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.</p><br><p>Recognize and reward outstanding performance and celebrate achievements within the organization.</p><br><ol><li>&nbsp;Enable team success:</li></ol><p>Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.</p><br><p>Encourage individuals to take on challenging assignments and stretch their capabilities.</p><br><p>Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.</p><br><p>Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.</p><br><p>As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.</p><br><ol><li>&nbsp;Create clarity:</li></ol><p>Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.</p><br><p>Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.</p><br><p>Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.</p><br><p>Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.</p><br><ol><li>&nbsp;Inspire for top performance:</li></ol><p>Lead with passion and integrity, motivate and inspire others to achieve their best.</p><br><p>Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.</p><br><p>Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.</p><br><p>Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.</p><br><p>Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.</p><br><p>Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.</p><br><p>Convince others, negotiate, debate, and find win-win solutions.</p><br><br>Qualifications<br><br><p>Prior experience in a luxury hotel General Manager position.</p><br><p>Fluent in English and French</p><br><p>Experience managing resort operations and/or lifestyle is an asset</p><br><p>Strong educational background with professional qualifications and a continuous learning mindset.&nbsp;</p><br><p>Proven track record of building a strong service, and quality culture</p><br><p>Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.</p><br><p>Experience in managing owner relations.</p><br><p>Demonstrated leadership, organizational, and interpersonal skills.</p><br><p>Strategic thinker with excellent communication and presentation skills.</p><br><p>Displays a strong entrepreneurial spirit</p><br><p>Bottom-line oriented with a focus on quality guest service and team-building.</p><br><p>Creative and innovative mindset.</p><br><p>Ability to collaborate and work in a fast-paced environment.</p><br><p>Excellent sense of prioritization and time management.</p><br><p>Professional demeanor and strategic orientation.</p><br><p>Engaging, friendly, and charismatic with a natural ability to connect with guests.</p><br><p>Passionate about creating memorable experiences&nbsp;</p><br><br>Additional Information<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day. </p><br><br> <br> Job : <p><strong>Missions:</strong></p><br><br><p><br>Reporting to the IT Infrastructure &amp; Workstation Manager, your main mission is to ensure the smooth operation of computer systems and networks within the company, as well as the deployment of IT projects.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Supervise and maintain the IT equipment (hardware and software)</li><li>Diagnose and resolve technical problems reported by Level 1 support</li><li>Assist the Infra Manager in technological watch to propose improvements and evolutions of the infrastructure</li><li>Install, configure, and test the software, hardware, and equipment necessary for projects</li><li>Provide deadline estimates for the different stages of IT project deployment</li><li>Ensure that the IT equipment is not obsolete (workstations, licenses, servers, networks)</li><li>Update the documentation base and deployment procedures</li><li>Provide first-level technical support to VIP users, by quickly resolving hardware and software incidents</li><li>Ensure the operational maintenance of critical meeting rooms</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p><br>With a Bac+2/3 (Associate's or Bachelor's degree) in IT, you have at least 3 years of experience as an IT technician or IT analyst.</p><br><br><p>You have in-depth knowledge of operating systems, IT software and equipment, as well as mastery of computer networks (LAN, WAN, VLAN, routing, switching, VPN). You have experience in system administration (Windows Server, Active Directory, Linux) and in configuring network equipment (routers, switches, firewalls).</p><br><br><p>You understand the principles of IT security and are proficient in project management methodologies (Agile, Scrum). You have previous experience in deploying software and hardware solutions, and ideally an orientation towards supporting VIP users.</p><br><br><p>Fully autonomous, with excellent interpersonal skills and strong analytical abilities, you are rigorous, organized, and committed. Your customer focus, your ability to influence, your team spirit, and your proactivity are key elements for success in this role.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p><strong>Management of International Procurement:</strong></p><br><br><ul><li>Analyze, verify, and validate the importability of products according to regulations.</li><li>Manage customs formalities and ensure regulatory compliance (import requirements, customs documents, taxes).</li><li>Track the shipment of goods and anticipate potential delays or problems.</li><li>Oversee all flows and intervene in case of problems.</li><li>Propose areas for improvement in import processes.</li></ul><p><strong>Cost Monitoring: </strong></p><br><br><ul><li>Calculate the final cost of products and report it to purchasing after each delivery.</li><li>Calculate and communicate the monthly status of charges for each operation.</li><li>Verify and control the cost of imported items.</li><li>Communicate the weekly forecast status to stakeholders.</li></ul><p><strong>Partner Relations: </strong></p><br><br><ul><li>Verify that chosen suppliers have the necessary documentation to deliver the goods (certification according to agreements).</li><li>Assist suppliers in preparing the necessary documents for importing goods.</li><li>Manage and supervise invoices between the supplier and service providers.</li><li>Handle supplier disputes (in case of anomalies on additional fees).</li><li>Organize international transport (sea, land).</li><li>Ensure, in collaboration with the freight forwarder (intermediary role), the administrative part and local transport.</li></ul><p><strong>Management: </strong></p><br><br><ul><li>Recruit, support, evaluate the team and ensure their skill development. </li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) from a business school, specializing in international trade, Supply Chain, or a similar field.</li><li>5 years of professional experience in the FMCG or Retail sectors, ideally in a company with frequent international exchanges.</li><li><strong>Proficiency in English is essential.</strong></li><li>In-depth knowledge of customs procedures and international regulations, mastery of incoterms and transport methods.</li><li>Ability to negotiate favorable terms with suppliers.</li><li>Ability to manage supplier relationships and coordinate with internal teams.</li><li>Ability to manage complex logistics flows and meet deadlines.</li><li>Ability to anticipate and minimize risks related to the international supply chain.</li></ul><br> <br><br> </div>

<p>Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.</p><p>About the role We currently have an opportunity for a Restaurant Server/ Commis De Rang to join our new opening restaurant at the Four Seasons Hotel Casablanca, Morocco. The Busser position assists the Food Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p><p>What you will do You will be responsible for ensuring exceptional service and attention to our guests. Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item s origin, taste and preparation methods. communicating guest orders including any special needs to requests to the kitchen. Coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions. closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p>What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Commis de Rang who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion.</p><p>Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual who shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests. You must have fluency in Arabic , English and French</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join the Data, Compliance and Performance Department within the Operational Excellence and Digitalization Division, which reports to the Non-Production Purchasing Department (Safran Purchasing) of the SAFRAN Group. You will be at the heart of strategic projects dedicated to the digitalization and modernization of decision-making reporting. You will participate in the department's digital transformation in a collaborative environment, with real data challenges that contribute to our efficiency, innovation, continuous improvement, and compliance. Your responsibilities will include: Designing, developing, and documenting dashboards and their underlying data models using Power BI Services, proactively proposing improvements; preparing diverse data for migration and integration into production applications; creating and implementing scripts for data cleansing, quality assurance, and reliability; writing functional specifications to implement the necessary Robotic Process Automations (RPA) to ensure data flow continuity; ensuring and monitoring the operation of various tools and pipelines to guarantee the continued functionality of production applications and reports; conducting structured and in-depth analyses to understand and resolve any incidents that may arise; and implementing and managing corrective and preventative actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI Desktop tools and skills / Python service; API/flows/flat files; advanced Excel skills; knowledge of Dataiku is a plus; knowledge of SQL databases is also a plus</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project Skills: You have data experience working with Purchasing, Supply Chain, or Marketing/Sales departments. You are proficient in the fundamentals of data governance, cataloging, and data quality. You will be responsible for facilitating workshops, preparing and validating meeting minutes, and formalizing functional requirements (collecting business needs, summarizing, organizing arbitration, and validating). You will also be responsible for incident and risk management. You will be based in Casablanca and will work primarily with the digitalization project manager, the Data Manager, and the department's buyers. Frequent travel to Malakoff (France) is required.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft skills: Bilingual in French, fluent in English (written and spoken). Experience in project management and change management. Autonomous with a strong sense of reporting. Focused on continuous improvement. Attentive, open-minded, and a good communicator. Methodical, rigorous, and pragmatic. Service-oriented, excellent interpersonal skills, and comfortable working across departments.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p><u>About the Role</u></p><br><br><p>We are looking for an Employee Relations Manager to join our HR team and lead the Employee Relations agenda across the Multilingual Africa Cluster, covering Morocco, Senegal, Ivory Coast and Madagascar.<br>In this role, you will act as the Employee Relations subject matter expert, providing guidance and support on employee relations, labor compliance, disciplinary matters, investigations, grievances, EthicsPoint cases, labor litigation and social dialogue.<br>You will work closely with HR, Operations, Legal, Compliance, Global Labor Relations and other key stakeholders to ensure effective case management, mitigate risks and promote consistent application of company policies and local labor legislation.</p><br><br><p><u>Key Responsibilities</u></p><br><br><p><u>Employee Relations &amp; Labor Compliance</u></p><br><br><p>• Lead the Employee Relations agenda across the cluster.<br>• Ensure compliance with local labor legislation, company policies and Group standards.<br>• Provide expert guidance to HR and Operations on complex employee relations matters.<br>• Identify potential ER risks and recommend appropriate preventive and corrective actions.<br>• Ensure consistency in disciplinary practices and decision-making.</p><br><br><p><u>Investigations, Ethics &amp; Grievances</u></p><br><br><ul><li>Lead and coordinate complex employee investigations.</li><li>Manage and follow up on EthicsPoint cases in collaboration with Ethics &amp; Compliance and Global Labor Relations.</li><li>Oversee employee grievances, complaints and sensitive workplace matters.</li><li>Ensure investigations are objective, well documented and completed within appropriate timelines.</li><li>Follow up on corrective actions and ensure effective case closure.</li><li>Disciplinary &amp; Litigation Management</li><li>Provide guidance on disciplinary procedures and sanctions in line with local legislation and internal processes.</li><li>Coordinate labor litigation and employment-related disputes with Legal and external counsel.</li><li>Monitor ongoing litigation, associated risks and required actions.</li><li>Analyze trends and root causes to help reduce recurring employee relations issues.</li></ul><p><u>Social Relations</u></p><br><br><p>• Support relationships with employee representatives, labor authorities and other relevant stakeholders.<br>• Coordinate employee representative elections and related social dialogue activities.<br>• Support HR leadership in managing collective employee relations matters.<br>• Anticipate potential social risks and develop appropriate mitigation plans.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u>What We're Looking For</u></p><br><br><br><p>• Bachelor's or Master's degree in Human Resources, Labor Law, Employment Law or a related field.<br>• Minimum of 3-5 years of relevant experience in Employee Relations, HR, Labor Relations, or Employment Law.<br>• Strong knowledge of Moroccan labor legislation; experience with other African labor environments is a strong advantage.<br>• Proven experience managing complex investigations, disciplinary cases, grievances and labor disputes.<br>• Experience working with employee representatives and labor authorities.<br>• Strong analytical, risk assessment and decision-making skills.<br>• Ability to handle highly confidential and sensitive matters with discretion.<br>• Strong stakeholder management and influencing skills.<br>• Comfortable working in a multicultural and multi-country environment.</p><br><br><p><u>Languages</u></p><br><br><br><ul><li>Fluent French and English are required.</li><li>Additional languages relevant to the cluster are an advantage.</li></ul><br><p><u>Why Join Us?</u></p><br><br><br><p>This is an opportunity to take on a strategic regional HR role, working across multiple countries and cultures while partnering with senior stakeholders to shape employee relations practices across the Multilingual Africa Cluster.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main point of contact for customers/Agents/GSAs for questions about products and services, complaints, flight updates, and disruptions across the whole network.</p><br><br><p>Helps in watching systems, finds and fixes problems, and supports in carrying out plans to grow sales and make customers happier. This ensures work is done well and follows the company's rules and methods.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs with questions, information, different types of requests, complaints, etc. and makes sure all communication and information shared follows Company standards.</li><li>Supports the Contact Center teams by answering questions asked through different ways like: calls, website, email, social media, online chat, and messaging apps.</li><li>Figures out what customers/travel agents need and directs them correctly, making sure their issues are solved on time and in a satisfying way. Follows up with customers/travel agents and internal departments as needed.</li><li>Gives correct information about products and services, including rules, tickets, bookings, extra services, and what's offered on the plane.</li><li>Helps handle special bookings for FAM trips, barter tickets, incentives, and free tickets according to the set rules and procedures. Works with all involved parties to get the necessary approvals.</li><li>Helps travel agents with system-related issues like activating/deactivating accounts, creating users, resetting passwords, etc. Works with the right people and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional way. This includes questions about connections, finding other flights, and hotel stays for long layovers. Works with Operations/Dispatch on necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes missed connections due to cancellations, delays, and early departures by working with Operations/Transfer Desk.</li><li>Builds/keeps good working relationships with other departments and involved parties to ensure they provide support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and make customers happier.</li><li>Performs any extra tasks as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or similar; a Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Speaks English, French &amp; Arabic fluently.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>More than 2 years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has good communication skills.</li><li>Focuses on cost, has good skills in persuading and solving problems.</li><li>Uses technical knowledge and people skills to carry out new ideas and reach goals.</li><li>Can understand what customers need and guide them to the right place.</li><li>Can spot problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Can work long hours and under pressure.</li><li>Shows the ability to help and succeed in delivering the business strategy and meeting set goals (KPIs).</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><strong>YOUR PROFILE :</strong><p>*Bachelor's Degree, Diploma or equivalent qualification.</p><br><br><p>Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><br><br><p>Excellent customer-facing and relationship management skills.</p><br><br><p>Good command of <strong>French</strong>, spoken and written.</p><br><br><p>Strong communication, negotiation and interpersonal skills.</p><br><br><p>Excellent analytical, organizational and problem-solving skills.</p><br><br><p>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><br><br><p>Knowledge of DHL systems and logistics operations is an advantage.</p><br><br><p>Project management skills are considered a plus.</p><br><br><p><strong>Competencies:</strong></p><br><br><p>Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><br><br><p>Planning &amp; Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><br><br><p>Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><br><br><p>Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><br><br><p>Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><br><br><p>Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><br><br><p>Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><br><br><p>Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p><br><br><br> </div>

<p><strong>JOB SUMMARY</strong></p> <p></p> <p>The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p> <p></p> <p><strong>CORE WORK ACTIVITIES</strong></p> <p></p> <p><strong>Managing Quality Assurance Goals</strong></p> <p>Coaches managers on adopting the Total Quality Management leadership style.</p> <p>Conducts monthly audit to ensure compliance with company and brand standards</p> <p>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p> <p>Directs property quality efforts to address critical customer requirements.</p> <p>Assists with regional and/or company-wide implementation of company best practices.</p> <p>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</p> <p></p> <p><strong>Managing Quality Tools</strong></p> <p>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</p> <p>Uses data collection methods to compile, display, track, and analyze defect trends.</p> <p>Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p> <p>Analyzes issues and identifies trends.</p> <p></p> <p><strong>Managing the Guest Experience</strong></p> <p>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p> <p>Responds to and handles guest problems and complaints.</p> <p>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Experience</strong></p> <p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p>OR</p> <p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are seeking dedicated local HR Officers to join our dynamic team in Tangier, Morocco. As a Local HR Officer, you will play a crucial role in supporting our organization's human resources functions, ensuring smooth operations and fostering a positive work environment. You will participate in the entire recruitment process, including sourcing, screening, and interviewing candidates. You will also manage employee onboarding and orientation programs, handle daily HR operations, including maintaining employee files and updating HR databases, provide support for performance management processes and employee relations matters, ensure compliance with local labor laws and regulations, and collaborate with management to address HR concerns and implement HR initiatives. Participate in the development and implementation of human resources policies and procedures. Coordinate employee training and development programs. Contribute to the administration of salaries and benefits. Serve as a point of contact for employee questions and concerns.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications As a Local HR Agent, you will be a key player in on-the-ground HR management, with responsibilities such as: Administrative Management: Monitoring personnel files, contracts, absences, and leave. Support for Managers: Assisting team leaders in the application of HR policies and procedures. Sourcing and Talent Pools: Identifying, sourcing, and building a pool of candidates to anticipate future needs. Screening: Conducting an initial selection of profiles and forwarding relevant applications to HR managers. Employee Relations: Ensuring a positive work environment and smooth communication with employees. Implementation of HR Policies: Ensuring the application of HR practices and procedures at the local level. Desired Profile: Education: Associate's degree (or equivalent) in management, administration, or human resources. Experience: 1-2 years in a similar role. Skills: Excellent organizational and interpersonal skills. Proficiency in office software (Excel, Word, etc.). Knowledge of the basics of Moroccan labor law. Personal qualities: Listening skills, team spirit, autonomy, and rigor.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector as a <b>Sales Operations and CRM Manager</b>. Based in <b>Rabat</b>, this strategic role is essential for driving our sales performance.</p><br><br><p>Increase the efficiency of our sales teams through continuous process optimization and advanced CRM use. Develop and track key performance indicators to guide strategic decisions and support revenue growth.</p><br><br><p>Your responsibilities will include managing and improving our CRM system, defining and tracking sales goals, analyzing sales performance, coordinating actions between internal teams, and supporting the sales force. You will also be responsible for preparing accurate and relevant reports for management.</p><br><br><p>•Tools Management: Administer and optimize the CRM (like Salesforce or HubSpot) and sales software.<br>•Data Analysis: Track key performance indicators (KPIs), create dashboards, and establish sales forecasts.<br>•Process Optimization: Simplify the sales cycle and eliminate unnecessary administrative tasks for salespeople.<br>•Strategy and Territory: Assist in defining quotas, structuring sales territories, and organizing variable compensation</p><br><br> <br> Required profile : <p>A <b>Master's degree (Bac +5) or higher</b> is required.</p><br><br><p>Professional experience of <b>3 to 5 years</b> in similar roles is essential, ideally in environments with a strong commercial focus.</p><br><br><p>A profile with a specialization in <b>Sales / Commercial / Export</b> is sought. Proven skills in <b>CRM management</b>, excellent <b>analytical and synthesis skills</b>, as well as a <b>strong sense of organization</b> are crucial. Good interpersonal skills and the ability to work in a team will complete your profile.</p><br><br> <br><br> </div>