وظائف محاسب عام في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise<p>LEONI est un fournisseur mondial de produits, de solutions et de services pour la gestion de l'énergie et des données dans l'industrie automobile. Notre Groupe emploie environ 87 000 personnes dans 21 pays et a généré un chiffre d'affaires consolidé de 5 milliards d'euros en 2024, nous sommes l'un des principaux fournisseurs de câbles complexes et de systèmes de câblages spéciaux adaptés à nos clients.&nbsp;</p><br><p>Nous&nbsp;sommes convaincus&nbsp;que&nbsp;des connexions significatives entre collaborateurs sont le moteur de l’innovation et du succès. Chez LEONI, vous rejoindrez une équipe diversifiée, internationale et collaborative qui façonne l’avenir de la mobilité, de la conduite autonome aux motorisations alternatives en passant par les solutions de recharge intelligente.</p><br><p>Depuis mi-2025, nous faisons partie du Groupe Luxshare, l’un des principaux fournisseurs de solutions au monde pour les secteurs de l’électronique grand public, des communications, des centres de données, de l’automobile et de la santé, basé en Chine. Rejoignez-nous et contribuons ensemble à façonner l’avenir de la connectivité.</p><br><p><strong>Et nous vous recherchons.</strong></p><br><br><br>Description du poste<ul><li>Gérer et entretenir l'infrastructure informatique, y compris les serveurs, les réseaux et les systèmes de stockage.</li><li>Contrôler les performances des systèmes et résoudre les problèmes afin de minimiser les temps d'arrêt.</li><li>Mettre en œuvre et maintenir des mesures de sécurité informatique pour protéger les données et les actifs de l'entreprise.</li><li>Élaborer et mettre en œuvre des procédures et des documents opérationnels en matière de technologies de l'information</li><li>Collaborer avec des équipes interfonctionnelles afin d'optimiser la prestation de services informatiques.</li><li>Gérer les environnements d'informatique en nuage et veiller à l'affectation correcte des ressources</li><li>Mettre en œuvre des solutions d'automatisation pour améliorer l'efficacité et réduire les tâches manuelles</li></ul><br><br>Qualifications et Expérience<ul><li>Licence en informatique, en technologie de l'information ou dans un domaine connexe.</li><li>1 an&nbsp;d'expérience dans les opérations informatiques, de préférence dans un environnement d'entreprise</li><li>Solide connaissance de la gestion de l'infrastructure informatique et de l'administration du réseau</li><li>Maîtrise de la surveillance des systèmes, du dépannage et de l'optimisation des performances</li><li>Expérience des plateformes d'informatique en nuage telles que AWS ou Azure</li><li>Solide compréhension des meilleures pratiques en matière de sécurité informatique et de leur mise en œuvre</li></ul><br><br>Intérêt éveillé ?Postuler maintenantTous les emplois<br><p>Pour des raisons de simplification linguistique et de lisibilité, seule la forme masculine est utilisée dans le texte.<br>LEONI traite les données relatives à votre candidature dans un système informatique uniforme au sein de l'entreprise et fait appel à des prestataires de services étrangers. En envoyant votre candidature, vous acceptez cette procédure. LEONI garantit le respect de la protection des données.</p><br><br> </div>

<p>Conduct structured chain-of-title research for owner/fund pairs, tracing ownership histories from current ownership back to origin. Review and interpret legal documents including deeds, probate filings, court orders, affidavits, conveyance instruments, and powers of attorney . Cross-reference ownership data across multiple sources (county records, ownership registers, transfer histories) to verify accuracy and identify discrepancies. Identify and document title gaps, ownership defects, missing documents, inflated decimals, and chain breaks , and flag issues for review and resolution. Classify ownership records using the program's A/B classification framework (clean title vs. curative required). Enter research findings into structured databases using defined workflows and validation protocols. Assemble and maintain complete evidence packs , including supporting documents, source references, and classification rationale, with proper version control. Ensure all research outputs meet quality standards , targeting a 90%+ first-pass acceptance rate , and participate in quality control audits. Navigate and extract data from county clerk and recorder systems across multiple jurisdictions, adapting to varying formats and access methods. Use land records aggregator platforms where direct county access is limited or incomplete, and document county-specific access constraints. Maintain consistent productivity against defined throughput benchmarks, with improving efficiency over time. Follow established research methodologies, SOPs, and workflow protocols, and incorporate feedback to continuously improve accuracy. Cross-train into additional operational functions over time, including curative resolution, owner communications, recording operations, operator engagement, and revenue transition workflows , following structured training and competency assessments.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law, Business, Finance, Political Science, Public Administration , or a related field. Strong analytical and research skills with exceptional attention to detail and ability to maintain accuracy across high-volume work. Ability to read, interpret, and extract information from legal and property-related documents . Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort working with structured databases. Strong written communication skills to document findings, flag issues, and assemble structured evidence files . Ability to manage multiple workflows simultaneously while maintaining organization and meeting productivity targets. Self-disciplined, reliable, and comfortable working within structured processes and defined methodologies . Strong learning agility and adaptability as responsibilities expand across the operational pipeline. Fluency in English is required; French, Arabic, or Urdu is a plus.</p><strong>Nice to Have</strong> Experience in title research, legal research, land records, real estate transactions, or property administration . Familiarity with U.S. county records systems, land data platforms, or document aggregator services . Understanding of property ownership structures, mineral rights, or chain-of-title concepts . Experience in data entry, document review, or compliance-driven environments with quality standards . Exposure to oil &amp; gas operations, royalty administration, or mineral interest management . Experience working in cross-functional, distributed teams across multiple time zones .

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>

<p>We are looking for an exceptional Executive Chef to join our beautiful resort and create unforgettable culinary experiences for our guests. The Executive Chef is responsible for the overall culinary operations of all restaurants, bars, banqueting functions, and In-Villa Dining. This role ensures the delivery of outstanding gastronomic experiences while maintaining the highest standards of quality, consistency, hygiene, and food safety. The Executive Chef will foster a positive working environment, promote strong colleague relations, and lead the training, development, and performance of the culinary team. As a key member of the leadership team, the Executive Chef will drive innovation, operational excellence, and financial performance across all culinary outlets.</p><p>The Exective Chef will be responsible for</p><ul><li>Develop innovative menus, recipes, and presentation concepts that reflect the resort's culinary vision and guest expectations.</li><li>Lead, inspire, and coordinate all kitchen operations and culinary teams.</li><li>Ensure the quality, freshness, consistency, and timely preparation of all food offerings.</li><li>Maintain and enforce the highest standards of food safety, hygiene, sanitation, and workplace safety.</li><li>Manage food costs, labor costs, and kitchen expenses while maximizing profitability and minimizing waste.</li><li>Oversee procurement, inventory control, and supplier relationships.</li><li>Review staffing requirements to meet operational, service, and financial objectives.</li><li>Recruit, train, mentor, and develop culinary talent.</li><li>Establish and monitor performance standards, providing regular coaching and feedback.</li><li>Collaborate closely with Food &amp; Beverage leadership to enhance the overall guest experience.</li><li>Monitor guest satisfaction, respond to feedback, and resolve concerns professionally and promptly.</li><li>Ensure compliance with all company policies, local regulations, and luxury hospitality standards.</li></ul><p>Join a world-class luxury resort where creativity, innovation, and exceptional guest experiences are at the heart of everything we do. This is an outstanding opportunity to lead a talented culinary team and leave your mark on a renowned hospitality destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree, diploma, or professional certification in Culinary Arts or a related field.</p><p>Minimum 5 years' experience as an Executive Chef or in a senior culinary leadership role within a luxury hotel or resort environment.</p><p>Strong knowledge of international cuisines, culinary trends, and luxury dining concepts.</p><p>Proven leadership and people management skills with the ability to motivate and develop high-performing teams.</p><p>Excellent financial acumen, including budgeting, forecasting, cost control, and inventory management.</p><p>Comprehensive understanding of food safety, HACCP, and hygiene standards.</p><p>Strong organizational and administrative skills.</p><p>Excellent communication and interpersonal abilities.</p><p>Demonstrated creativity, passion, and attention to detail.</p><p>Ability to perform effectively in a fast-paced, demanding environment.</p><p>Flexibility to work evenings, weekends, public holidays, and on-call when required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation.</p><br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme &amp; Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually.</p><br> <p>To ensure the quality, coherence, and performance of its programme portfolio, the UNDP Morocco Country Office relies on a Programme Management Support Unit (PMSU). The PMSU plays a cross-cutting role supporting programme units in the areas of planning, monitoring and evaluation, quality assurance, risk management, corporate reporting, and knowledge management.</p><br> <p>In this context, UNDP Morocco is recruiting an M&amp;E Associate (NPSA-6) to be attached to the PMSU and placed under the direct supervision of the Head of PMSU. The incumbent will provide operational and technical support to the implementation of the office's monitoring and evaluation system, contribute to the collection, analysis, and use of performance data, and support the production of corporate and programmatic reports.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Under the direct supervision of the Head of PMSU and in close collaboration with the Programme Analysts, Project Managers, and programme units of the office, the M&amp;E Associate will contribute to the operationalization and strengthening of the monitoring and evaluation (M&amp;E) system of UNDP Morocco. The incumbent will provide high-quality technical support to the collection, analysis, and use of portfolio performance data, as well as to the production of programmatic and corporate reports.</p><br> <p>The M&amp;E Associate will perform the following key functions:</p><br> <p><strong>1. Support to the implementation of the Country Office M&amp;E system</strong></p><br> <ol> <li>Support the operationalization of the M&amp;E framework of the CPD and the Integrated Work Plans (IWP) of the office;</li> <li>Contribute to the design, update, and monitoring of results frameworks, theories of change, and M&amp;E plans of projects;</li> <li>Ensure the regular update of performance data in UNDP corporate platforms (Quantum, Corporate Planning System,&nbsp; etc.);</li> <li>Ensure consistency of project indicators with those of the CPD, UNSDCF, etc;</li> <li>Support the definition and tracking of SMART indicators, baselines, and targets.</li> </ol> <p><strong>2. Data collection, analysis, and use</strong></p><br> <ol> <li>Contribute to the design and implementation of data collection tools (questionnaires, monitoring sheets, dashboards, etc.);</li> <li>Compile, clean, process, and analyze quantitative and qualitative data from projects and implementing partners;</li> <li>Produce regular dashboards, visualizations, and analyses on portfolio progress for Country Office Management and programme units;</li> <li>Contribute to integrating gender, human rights, and inclusion (LNOB – "Leaving No One Behind") dimensions into monitoring tools and data;</li> <li>Support the use of data for evidence-based decision-making and strategic guidance of the office.</li> </ol> <p><strong>3. Support to monitoring missions and evaluations</strong></p><br> <ol> <li>Participate in field monitoring missions with implementing partners and prepare the corresponding mission reports;</li> <li>Support the planning, implementation, and follow-up of decentralized evaluations (mid-term, final, thematic) in line with UNEG norms and standards and the UNDP Evaluation Policy;</li> <li>Contribute to the preparation of evaluation ToRs, the selection of evaluators, the follow-up of the evaluation process, and the quality of deliverables;</li> <li>Ensure the follow-up of the implementation of evaluation recommendations through the Evaluation Resource Centre (ERC) and the Management Response System.</li> </ol> <p><strong>4. Support to the production of corporate and programmatic reports</strong></p><br> <ol> <li>Contribute to the drafting and consolidation of the office's corporate reports (ROAR, IWP Annual Review, CPD reports, donor reports);</li> <li>Support Project Managers in the preparation of quarterly and annual project progress reports;</li> <li>Ensure the quality, consistency, and compliance of reports with UNDP standards and partner requirements;</li> <li>Contribute to the preparation of briefing notes, presentations, and briefings for the Country Office Management.</li> </ol> <p><strong>5. Quality assurance, risk management, and compliance</strong></p><br> <ol> <li>Support the implementation of programmatic quality assurance procedures (Quality Assurance Assessments);</li> <li>Contribute to the identification, monitoring, and update of programmatic risks in the office's risk register;</li> <li>Support the follow-up of recommendations issued from audits, spot-checks, HACT, and other oversight exercises;</li> <li>Contribute to the portfolio's compliance with UNDP's Social and Environmental Standards (SES).</li> </ol> <p><strong>6. Knowledge management and capacity building</strong></p><br> <ol> <li>Contribute to the capitalization of good practices, lessons learned, and innovations from the projects;</li> <li>Support the organization of learning, induction, and capacity-building sessions for staff and implementing partners on M&amp;E;</li> <li>Contribute to the production of knowledge products (capitalization notes, results sheets, success stories, infographics, etc.);</li> <li>Ensure the documentation and archiving of the office's M&amp;E tools, data, and reports.</li> </ol> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><br> <p>The&nbsp;Monitoring and Evaluation (M&amp;E) Associate will work in the PMSU, under the overall guidance of the DRR and under the direct supervision of the Head of PMSU.&nbsp;The incumbent will work in close collaboration with the Programme Analysts and Project Managers of the various programme units, other PMSU staff, the Operations, Finance, and Procurement units of the office, the Regional colleagues/technical advisors (Regional Bureau for Arab States – RBAS), the National implementing partners, UN agencies, and technical and financial partners.</p><br> <p>The incumbent will be based in Rabat at the premises of the UNDP Morocco Country Office, with occasional field travel as required by the portfolio.&nbsp;</p><br> <p><strong>Competencies</strong></p><br> <p>Core:</p><br> <p><strong>Achieve Results:</strong></p><br> <p>LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><strong>Think Innovatively:</strong></p><br> <p>LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp;</p><br> <p><strong>Learn Continuously:</strong></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <p><strong>Adapt with Agility:</strong></p><br> <p>LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp;</p><br> <p><strong>Act with Determination:&nbsp;</strong></p><br> <p>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><strong>Engage and Partner:</strong></p><br> <p>LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><strong>Enable Diversity and Inclusion:</strong></p><br> <p>LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;</p><br> <p>Cross-Function and Technical Competencies:</p><br> <ul> <li> <p><strong>Business Management - Monitoring</strong></p><br> <p>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.</p><br></li> <li> <p><strong>Business Management - Evaluation</strong></p><br> <p>Ability to make an independent judgement based on set criteria and benchmarks - Ability to anticipate client's upcoming needs and concerns.</p><br></li> <li> <p><strong>2030 Agenda: Engagement &amp; Effectiveness - Effectiveness</strong></p><br> <p>RBM standards and practices for programming.</p><br></li> <li> <p><strong>Business Direction &amp; Strategy - Systems Thinking</strong></p><br> <p>Ability to use objective problem analysis and judgement to understand how interrelated variables affect each other and overall outcomes.</p><br></li> <li> <p><strong>2030 Agenda: People - Gender</strong></p><br> <p>Gender Mainstreaming</p><br></li> <li> <p><strong>Digital &amp; Innovation&nbsp;- Data Analysis</strong></p><br> <p>Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision-making.</p><br></li> <li> <p><strong>Partnership Management - Relationship Management</strong></p><br> <p>Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.&nbsp;</p><br> </li> </ul> <p><span>Minimum Qualifications of the Successful NPSA</span></p><br> <p><span><strong>Min. Education requirements</strong></span></p><br> <ol> <li>Secondary education is required.</li> <li>A university degree (Bachelor’s degree) in Monitoring &amp; Evaluation, Statistics, Social Sciences, Economics, Political Science, Public Administration, Project Management, Development Studies, Planning, or any other relevant field will be given due consideration but is not a requirement&nbsp;</li> </ol> <p><span><strong>Min. years of relevant work experience&nbsp;</strong></span></p><br> <p>A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of progressively&nbsp;responsible professional experience in monitoring and evaluation, programme/project management, results-based management, or related fields, with a secondary education.&nbsp;</p><br> <p><span><strong>Required skills&nbsp;</strong></span></p><br> <ul> <li>Demonstrated experience in the design and implementation of M&amp;E systems/frameworks is required.</li> <li>Good understanding of all aspects of project management is required.&nbsp;</li> <li>Experience in the collection, processing, and analysis of quantitative and qualitative data is required.</li> <li>Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint) is required.</li> <li>Experience in drafting programmatic reports in English and/or French is required.</li> <li>Experience in promoting LNOB approaches (gender, youth, etc.) is required.&nbsp;</li> </ul> <p><span><strong>Desired skills in addition to the competencies covered in the Competencies section</strong></span></p><br> <ul> <li>Previous experience within the United Nations System, UNDP, or another international organization is desirable.</li> <li>Proven knowledge of UNDP procedures, policies, and platforms (POPP, Quantum, ERBM, ERC, Quality Assurance, SES) is desirable.</li> <li>Experience with statistical analysis and data visualization tools (SPSS, Stata, R, Power BI, Tableau, etc.) is desirable.</li> <li>Experience with decentralized evaluations in line with UNEG norms and standards is an advantage.</li> <li>Proven knowledge of gender-sensitive, human-rights-based, and Leaving No One Behind approaches in M&amp;E is desirable.</li> <li>Experience in the Moroccan national context and knowledge of national public policies is an asset.</li> <li>Strong interpersonal skills/experience, team spirit, and service orientation is desirable.</li> <li>Proven ability to work under pressure and manage multiple priorities simultaneously is an advantage.</li> </ul> <p><span><strong>RequiredLanguage(s)</strong></span></p><br> <ul> <li>Fluency in Arabic and French is required.&nbsp;</li> <li>Good working knowledge of English is desired.&nbsp;</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p>About the role Casablanca (on-site) 24/7 rotating shifts, including nights, weekends and public holidays Nuit e is hiring a Monitoring Specialist to join our 24/7 Monitoring team and become one of the people who keeps our clients, suppliers and technical platforms running smoothly around the clock. You'll watch the metrics that matter: revenue, bookings, traffic, conversion, API health, supplier connectivity; spot when something looks off, dig into why, and make sure the right people know about it fast. Some days that means catching a supplier connectivity issue before a client even notices it; other nights it means being the person who keeps a live incident under control until it's resolved. This is a growing team, and you'll be joining at a foundational moment: a lot of the monitoring tooling and dashboards you'll rely on don't exist yet, which means you'll have real input into building them. What makes it interesting for you: Real ownership from day one: you'll help design the dashboards, KPIs and monitoring processes the team runs on going forward not just follow an existing playbook Broad visibility across the business: you'll work directly with Engineering, Key Account Managers and leadership, and become the person people trust for a clear read on what's actually happening You'll build a rare skill set: reading dense operational data fast, diagnosing root cause across client, supplier, connectivity, API and mapping issues, and knowing exactly when to act versus escalate You're joining a fast-growing company: Nuit e has grown significantly since 2022 and raised a $48M Series A led by Accel, and this team is central to keeping that growth healthy The kind of problems you'll work on: Why did bookings or revenue for this client just drop and what do we do about it? Is this API error a one-off blip or the start of something bigger? Is this a client issue, a supplier issue, a connectivity issue, or something in mapping? How do we build the dashboards and alerts so the team catches problems before they become incidents?</p><p><strong>Desired Candidate Profile</strong></p><p>This role fits someone who:</p><ul><li>Has 2+ years of experience in monitoring, operations, data analysis, technical support, revenue operations or a similar role</li><li>Is comfortable working with large volumes of data, and genuinely enjoys spotting patterns and anomalies in it</li><li>Has strong Excel/Google Sheets skills (SQL or BI experience is a plus)</li><li>Can investigate issues using logs, dashboards and system data without needing someone to hold their hand</li><li>Communicates clearly you can explain a technical or data-driven issue so people who aren't in the weeds with you understand it and act on it</li><li><br></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects. Ensuring reservations are taken by phone, fax, or internet, as well as all related operations. Managing client requests (Strategic Accounts, VIP clients, and Top VIPs) and fostering customer loyalty after complaints: contacting clients for their reservations and overseeing their customer experience, personalizing and anticipating their needs. Actively participating in sales presentations, site visits, and client meetings. Developing pricing, distribution contracts, and direct sales. Increasing the visibility of the two hotels and points of sale in key markets with online distributors. Measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion. Studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and adapt strategically. Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and requirements. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service for the customer. Manage the PMS, Tars, and extranet for distributors and central purchasing offices. Reservations: Track and control reservations: Rate checks, upgrades, cancellations, no-shows. Analyze occupancy rates, average room rates, and RevPAR. Optimize occupancy rates and average room rates. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&amp;B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. From the owner: Ensuring customer satisfaction directly. Additional information: Accor Heartist Card. Specific benefits. And much more...</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Role As BRIXIO continues to grow, we are looking for a Customer Success &amp; Renewals Manager to take ownership of the commercial health and long-term development of our managed service and support portfolio. This is not a technical support or project management position. Your focus begins where implementation projects transition into long-term client relationships. You will own renewals, retention, account health and the conversion of completed projects into ongoing support and managed services . You will develop a clear understanding of every account in your portfolio: the value being delivered, the health of the relationship, upcoming renewals, potential risks and opportunities for further development. This is a newly created role with genuine ownership. You will have the opportunity to build the processes, governance and structure behind BRIXIO's customer success and renewal function. What You Will Own Renewals &amp; Retention Own the consolidated renewal calendar across Cloudflare subscriptions and BRIXIO service contracts. Lead renewal planning and client conversations early enough to enable proactive decision-making. Use subscription renewals as an opportunity to review usage, entitlement, service requirements and potential managed-service needs. Maintain accurate renewal forecasts across the portfolio. Build and maintain an account-health view using service performance, ticket trends, incidents, consumption and stakeholder engagement. Identify accounts at risk and coordinate recovery plans with the relevant operational teams. Review lost renewals and ensure relevant insights are captured and acted upon. Project-to-Service Conversion Own the conversion of completed Cloudflare implementation projects into ongoing support and managed-service relationships. Work with Delivery Managers at project closure and hypercare exit to identify and progress conversion opportunities. Maintain a structured pipeline of conversion opportunities, with clear status and next actions. Develop commercial proposals in collaboration with the Sales Director and operations teams. Actively manage prepaid and on-demand professional services contracts to support utilisation, client value and future renewal. Client Governance &amp; Account Health Prepare and lead Quarterly Business Reviews for major accounts, covering value delivered, service performance, roadmap, risks and next steps. Establish an appropriate governance rhythm for mid-sized and smaller accounts. Maintain a portfolio dashboard providing clear visibility of account health, renewal status, risks and conversion performance. Maintain appropriate account segmentation and adjust it as client relationships grow or evolve. Account Growth Identify expansion opportunities based on genuine client needs and signals such as traffic growth, new applications, evolving security requirements, additional business units or service consumption. Qualify opportunities and work with the sales team to progress them, while directly managing smaller opportunities where appropriate. Keep clients informed of relevant Cloudflare capabilities in a consultative and credible way. Commercial Operations &amp; Collaboration Work across BRIXIO's international organisation, collaborating with operations and support, sales, architecture, pre-sales and finance teams. Maintain accurate account, renewal and pipeline information within Zoho CRM and BrixioOne . Establish scalable processes and ways of working for a newly created function. Bring structure and visibility to the portfolio as BRIXIO continues to grow. Your First 90 Days Your initial priorities will be clearly defined: Portfolio baseline: establish the position of every managed service and support contract, including value, renewal date, account health, stakeholders and risk. Renewal calendar: create a consolidated 12-month view of Cloudflare subscription and BRIXIO service renewals. Conversion pipeline: review recently completed and closing implementation projects and build a qualified project-to-service conversion pipeline. Service consumption: take ownership of prepaid and on-demand service contracts and improve utilisation. Governance: establish the Quarterly Business Review cycle and reporting structure for major accounts. What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate. Self-directed and comfortable building structure where no established playbook currently exists.</p>

<p><font dir="auto" ><font dir="auto" >Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms.</font></font></p><p><font dir="auto" ><font dir="auto" ><b><br></b></font></font></p><p><font dir="auto" ><font dir="auto" ><b>Your responsibilities:</b></font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supporting teams in adopting and improving DevOps and GitOps practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, deploy and maintain robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps).</font></font></li><li><font dir="auto" ><font dir="auto" >Automate deployment, configuration and operation processes using Ansible, Terraform, ArgoCD or Flux.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and administer infrastructures via the Infrastructure as Code (IaC) approach.</font></font></li><li><font dir="auto" ><font dir="auto" >Deploy, administer and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the design, deployment and operation of Private Cloud, On-Premise and Hybrid environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement supervision, monitoring and observability solutions (Prometheus, Grafana).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in securing infrastructures (secrets management, IAM, HashiCorp Vault, Azure Key Vault, OPA).</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze and resolve complex incidents, monitor corrective actions and contribute to continuous improvement.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting technical teams in disseminating DevOps best practices and automation approaches.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Master's degree (or equivalent) in Computer Science. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux (Red Hat, Ubuntu) and Windows Server systems. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Marrakesh, Morocco</p><br> <p><strong>Job Type:</strong>&nbsp;Full-time</p><br> <p><strong>Hashtag:</strong>&nbsp;#LI-MM1</p><br> <p><strong>About Us</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented&nbsp;<strong>Product Specialist&nbsp;</strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul> <li>As a Product Specialist, you will be responsible for achieving both quantitative and qualitative objectives, ensuring the effective deployment of available resources.</li> <li>Acting as a true owner of your territory, you will lead initiatives in prospecting, information sharing, communication, and public relations with healthcare professionals, leveraging various tools and channels (training, marketing materials, congresses, etc.)</li> <li>You will also manage, develop, and animate a strong network of specialist doctors.</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul> <li>University degree in Science and/or Business</li> <li>Minimum of 5 years of proven experience in the pharmaceutical industry</li> <li>High standards of integrity and transparency&nbsp;</li> <li>Strong customer orientation</li> <li>Entrepreneurial mindset, responsible, autonomous, and self-driven</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic brand in the <strong>Hospitality / Restaurant</strong> sector as a <strong>Community Manager</strong>, in the heart of the vibrant city of <strong>Casablanca</strong>. If you aspire to shape and boost the online presence of a recognized brand, this opportunity is for you. Your main mission will be to captivate our audience, engage our digital communities, and strengthen our brand image through innovative communication strategies.</p><br><br><p>The main goal is to develop and increase our online recognition, by actively engaging our community and transforming digital interactions into positive and memorable experiences. It will be about being the voice of our establishment, ensuring coherent and impactful communication that reflects our values and excellence.</p><br><br><p>Your responsibilities will include defining and implementing the social media strategy, creating engaging and relevant content (texts, visuals, videos), daily management of different platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), managing interactions with followers, competitive and industry monitoring, as well as tracking and analyzing performance through key indicators. You will also collaborate with the marketing and communication teams to align actions and ensure a consistent brand presence.</p><br><br> <br> <br> Required profile : <p>A <strong>Bac +4</strong> (Master's degree level) education is required, ideally in <strong>Communication, Advertising, Public Relations, or Marketing</strong>. A solid understanding of digital marketing challenges and an affinity for the Hospitality/Restaurant industry would be a major asset.</p><br><br><p>We are looking for someone with <strong>3 to 5 years of experience,</strong> ideally in the retail sector. Successful experience in managing online communities and creating digital campaigns will be particularly appreciated.</p><br><br><ul><li>Mastery of social media platforms and their management tools.</li><li>Excellent writing skills and impeccable spelling.</li><li>Creativity and aesthetic sense for visual content design.</li><li>Ability to analyze data and draw relevant conclusions.</li><li>Interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and rigor in project management.</li><li>Good knowledge of the Hospitality / Restaurant sector.</li></ul><p>If you are passionate about building connections and the art of telling digital stories, and you want to leave your mark in a stimulating environment, this opportunity is for you. Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Upon your arrival, you will join the Forvis Mazars Collaborative Team, a community of over 200 employees driven by a strong international dynamic, while working for French clients. You will report to the Office Director and the HR Director for France, in a stimulating and collaborative environment. After an onboarding and training period alongside our local and French teams, we will invite you to take ownership of your area of ​​responsibility through the following missions:</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Deployment of the HR strategy and interface between France and Morocco</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapt and implement locally the HR strategy defined by Forvis Mazars France, with the exception of employer branding topics carried out by Forvis Mazars Morocco.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the permanent link between the Forvis Mazars Collaborative Team and the French headquarters.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure alignment of local HR practices with Forvis Mazars policies and standards.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. HR coordination and reporting</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure reliable and regular reporting of HR indicators (staff numbers, turnover, interview tracking, training, payroll monitoring, etc.) to France.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in cross-functional HR projects launched by Forvis Mazars France.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the operational HR liaison for Forvis Mazars Collaborative Team for all HR topics with France.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Management of the local HR team</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To supervise, motivate and develop the skills of the on-site HR team (recruitment, administration, training, etc.).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structuring the local HR organization to ensure responsiveness, reliability, and quality of service.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Recruitment and talent management</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage recruitment in line with local operational needs and expectations in France.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the development of a suitable sourcing strategy for a nearshore environment (financial &amp; IT auditor profiles, accountants, support functions, etc.).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structure the integration process to ensure an employee experience that meets the desired standards.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. HR Development and Training</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement Forvis Mazars training programs while taking into account the specific needs of the Moroccan center.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor skills and support career development.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage performance evaluation and feedback campaigns.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To handle the reimbursement of training hours from public bodies.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6. Legal compliance and administrative obligations</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with the Moroccan Labor Code.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise payroll and social and tax declarations with our service provider.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise contracts, personnel administration and disciplinary procedures, in accordance with Moroccan legislation.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a proactive relationship with local administrations (Labor Inspectorate, CNSS, etc.).</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7. Social climate, internal communication and corporate culture</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote a healthy social climate, based on listening, recognition and transparency.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating communication between local staff and teams in France.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to strengthening employee engagement and promoting Forvis Mazars' values.&nbsp;</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Master's degree (Bac+5) in human resources, social law, management or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a proven track record of at least 8 to 10 years in an HR role including team management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have in-depth knowledge of Moroccan labor law and HR practices in a structured environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ideally, you have worked in a nearshore, BPO or international consulting firm environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You wish to put your excellent interpersonal skills, your sense of leadership, your autonomy and your rigor at the service of a challenging and learning profession, in a multicultural environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and Arabic is essential.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good level of English would be a real plus for interacting in an international setting.</font></font></li> </ul>

<p>Help Travelers When They Need It Most. Customer Service Representative Casablanca, Morocco | On-site | Full-time Most customer service roles are about answering questions. This one is about taking ownership. At Nuit e, our Customer Service team helps customers and travel partners navigate booking questions, unexpected changes, complaints, and time-sensitive issues. You ll communicate across phone, email, and ticketing channels, work with hotels and internal teams, and stay close to each case until the customer has a clear answer. If you re calm under pressure, communicate confidently in French, Arabic, and English, and genuinely enjoy helping people, you ll feel at home here. What you ll be doing As a Customer Service Representative, you ll help customers and partners find the right answer and move their cases forward. You ll: Handle customer and partner enquiries through phone, email, and ticketing channels. Listen carefully, understand the issue, and provide accurate information. Manage inbound and outbound communications. Investigate booking-related concerns, complaints, and disputes. Coordinate with hotels, partners, and internal teams to find solutions. Keep customers informed while their cases are being investigated. Maintain clear and accurate records of every interaction. Escalate complex cases while continuing to take ownership of the customer experience. Share recurring issues and ideas that could improve our tools and processes. Why this role is different This isn t a traditional call-centre role where success is measured only by how quickly you finish a conversation. You ll be part of an international travel technology company where every case may involve different partners, systems, and circumstances. You ll need to listen, investigate, collaborate, and communicate clearly. The objective isn t simply to close a ticket it s to help the customer reach the right outcome. The kind of problems you ll solve A customer contacts us because the information on their booking doesn t match what the hotel has received. What needs to be checked, who needs to be contacted, and how do you keep the customer informed? A customer is frustrated because their issue has not yet been resolved. How do you acknowledge their concern, regain their confidence, and move the case forward? You notice that several customers are contacting us about the same problem. Is it a communication issue, a process gap, or something that needs to be escalated to another team?</p><p><strong>Desired Candidate Profile</strong></p><p>We re looking for someone who Has 1 2 years of experience in customer service or a similar customer-facing role. Communicates confidently in French, Arabic, and English. Listens carefully and communicates with empathy and professionalism. Stays calm when handling complaints or time-sensitive situations. Takes ownership and follows through until a case is resolved. Has strong problem-solving and analytical skills. Is comfortable working across different systems and learning new tools. Has good data-entry, typing, and general computer skills. Is detail-oriented and able to manage several priorities. Is open to rotating day, night, weekend, and public-holiday shifts. Can work from our Casablanca office. Experience in travel, hospitality, B2B customer support, or platforms such as Zendesk is a plus, but it isn t essential.</p>

<p><b>Position</b>: Gender Equality and Social Inclusion (GESI) Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 Aug 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: To be agreed based on qualifications and experience About SPARK SPARK is an international non-governmental organisation dedicated to creating opportunities for young people in fragile and conflict-affected contexts through entrepreneurship development and higher education. By strengthening local ecosystems, supporting entrepreneurs, and building institutional capacities, SPARK contributes to inclusive <b>economic growth and sustainable employment.</b></p><p><b><br></b></p><p><b>Scope of Work</b></p><ul><li>Advise on the programme's overall gender-transformative strategy, including criteria for co-designed projects by IPs, grounded in the realities of female entrepreneurs in Morocco and Tunisia.</li><li>Support the development and enhancement of IP selection tools from a gender responsive/ transformative and social inclusion angle.</li><li>Support the selection process.</li><li>Support the capacity assessments and capacity building plans for selected IPs, from a gender responsive/ transformative and social inclusion angle.</li><li>Support the co-design process with selected IPs.</li><li>Support the recruitment of SPARK staff from a gender lens.</li><li>Identify opportunities to strengthen the inclusion of underrepresented and vulnerable groups.</li><li>Support preparation of in-country programme kick-off clinics.</li><li>Support knowledge management, including regional networking and learning events.</li><li>Provide GESI training and coaching to SPARK staff</li><li>Inform programme learning and adaptive management based on the programme s MEAL data.</li><li>Support the continuous strengthening of SPARK's overall partnership approach by promoting gender-responsive and socially inclusive partnership models, tools and organisational practices that can be applied across SPARK's programmes.</li></ul><p>Expected Deliverables and Outputs</p><p>Expected deliverables and outputs will be refined and agreed at the onset of the assignment, and will most likely include:</p><ul><li>Inception workplan to be designed in consultation with the other experts and the Programme Lead at the onset of the assignment.</li><li>Refined context-specific gender analysis with strategic and practical programme recommendations, as it relates to women entrepreneurship in Morocco and Tunisia.</li><li>Enhancements to the existing partnership tools (selection, capacity assessment, capacity development, co-design, and MEAL) to ensure gender responsiveness/ transformation and social inclusion.</li><li>Selected IPs assisted with their co-designed project proposals.</li><li>SPARK staff training delivered.</li><li>Programme kick-off clinics preparation supported.</li><li>Programme MEAL plan supported.</li><li>Final Consultancy Report , summarising activities undertaken, deliverables completed, key findings, recommendations and proposed next steps for programme implementation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in Gender Studies, International Development, Social Sciences, Public Policy, Economics, or another relevant discipline.</li><li>At least 10 years of professional experience in gender equality and social inclusion within international development programmes, including a clear track record in gender transformation and women s empowerment.</li><li>Proven experience supporting entrepreneurship, MSME development, private sector development, or women's economic empowerment initiatives.</li><li>At least 5 years of experience designing and delivering organisational capacity strengthening interventions.</li><li>Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union, or comparable bilateral or multilateral organisations.</li><li>Experience in Morocco, Tunisia, or Northern Africa more generally is highly desirable.</li><li>Excellent analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Under the authority of the Executive Director, <strong>the Administrative, Financial, and Operations Director</strong> is responsible for the <strong>administrative, financial, accounting, and legal management of the Permanent Secretariat of the African Capitals of Culture.</strong></p><br><br><p>They ensure the proper management of the organization's resources, the reliability of administrative and financial procedures, and the compliance of operations with the requirements of institutional and financial partners.</p><br><br><p>In a context of developing a pan-African cultural cooperation organization, they support the structuring of the Secretariat and ensure the financial management of all the institution's activities, whether it be the functioning of the Secretariat, cooperation programs, the editions of the African Capitals of Culture, or events organized by the Secretariat.</p><br><br><ul><li>the accounting and financial management of the Secretariat;</li><li>the preparation and monitoring of the annual operating budget;</li><li>the preparation, monitoring, and control of budgets for programs, projects, and editions;</li><li>the administrative and financial management of grants, funding agreements, sponsorships, partnerships, and institutional funding;</li><li>the financial monitoring of projects funded by national and international donors;</li><li>the preparation of budgets for responses to calls for proposals;</li><li>the financial management of events organized by the Secretariat;</li><li>the production of financial reports for partners and donors;</li><li>the implementation of management control, budget monitoring, and steering tools;</li><li>the structuring of administrative and financial procedures for a rapidly growing institution.</li></ul><p><strong>Financial, Accounting, and Administrative Management of the Secretariat</strong></p><br><br><p>The Administrative, Financial, and Operations Director is responsible for the overall financial management of the Permanent Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>the preparation and monitoring of the annual operating budget;</li><li>the supervision of general and analytical accounting;</li><li>treasury management;</li><li>the preparation of accounting closings;</li><li>the production of financial statements;</li><li>the implementation of management control tools;</li><li>the monitoring of financial indicators;</li><li>the preparation of decision-making dashboards;</li><li>the preparation of financial audits.</li></ul><p><strong>Management of Funding, Grants, and Relations with Donors</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the proper administrative and financial management of the funding obtained by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>ensuring the financial management of grant agreements;</li><li>monitoring financing agreements;</li><li>ensuring the administrative monitoring of sponsorships, partnerships, and institutional funding;</li><li>controlling the eligibility of expenses according to the specific rules of each donor;</li><li>preparing financial reports for partners;</li><li>ensuring the monitoring of contractual deadlines and reporting obligations;</li><li>preparing audits of funded projects;</li><li>managing administrative and financial relations with funders.</li></ul><p><strong>Financial Management of Programs and Projects</strong></p><br><br><p>In collaboration with the Executive Director, the Project Manager, and the Program Coordination Manager, they ensure the financial management of the various programs supported by the Secretariat.</p><br><br><p>In this capacity, they are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for projects;</li><li>developing financing plans;</li><li>participating in the financial structuring of responses to calls for proposals;</li><li>monitoring the financial execution of projects;</li><li>controlling expenditure commitments;</li><li>ensuring the financial monitoring of the African Capitals of Culture editions;</li><li>producing financial statements for programs;</li><li>proposing tools for budget optimization.</li></ul><p><strong>Financial Management of Events and Missions</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the budgetary management of events, conferences, institutional meetings, missions, and activities organized by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for events;</li><li>ensuring financial monitoring of their preparation and implementation;</li><li>controlling expenses and their compliance with approved budgets;</li><li>monitoring quotes, markets, contracts, and orders;</li><li>supervising supplier payments;</li><li>producing financial statements for events;</li><li>contributing to cost optimization.</li></ul><p><strong>Administration, Human Resources, and Legal Affairs</strong></p><br><br><p>The Administrative, Financial, and Operations Director oversees all administrative functions of the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><p><strong>Administration</strong></p><br><br><ul><li>supervision of general administration;</li><li>implementation and improvement of internal procedures;</li><li>insurance management;</li><li>monitoring of contracts and agreements;</li><li>document management and administrative archiving.</li></ul><p><strong>Human Resources</strong></p><br><br><ul><li>preparation and monitoring of employment contracts;</li><li>administrative management of staff;</li><li>monitoring of consultants and service providers;</li><li>participation in recruitment;</li><li>implementation of HR procedures.</li></ul><p><strong>Legal</strong></p><br><br><ul><li>monitoring of partnership agreements;</li><li>control of regulatory compliance;</li><li>monitoring of administrative and tax obligations;</li><li>relations with legal counsel.</li></ul><p><strong>Office Operations</strong></p><br><br><p>They also oversee the support functions of the Secretariat:</p><br><br><ul><li>petty cash for the office;</li><li>premises maintenance;</li><li>purchases and supplies;</li><li>supplier monitoring;</li><li>premises upkeep;</li><li>general logistics.</li></ul><p><strong>Structuring and Development of the Organization</strong></p><br><br><p>The Administrative, Financial, and Operations Director actively contributes to the structuring of the Permanent Secretariat.</p><br><br><p>In this capacity, they participate in:</p><br><br><ul><li>the implementation of administrative and financial procedures;</li><li>the formalization of validation processes;</li><li>the creation of steering tools;</li><li>the development of internal control;</li><li>risk management;</li><li>the continuous improvement of administrative and financial processes;</li><li>the structuring of an organization intended to develop on a pan-African scale.</li></ul> <br> <br> Required profile : <ul><li><strong>Master's degree (Bac +5) in finance, accounting, management, administration, or equivalent.</strong></li><li>Minimum of 5 years of experience in administrative and financial management positions.</li><li>Experience desired in an international organization, an NGO, a foundation, a public or semi-public institution, or a cultural organization.</li><li>Proven experience in managing projects funded by national and international donors.</li><li>Experience in structuring or developing a growing organization is appreciated.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Financial and accounting management</li><li>Management control</li><li>Budget preparation and monitoring</li><li>Treasury management</li><li>Grant and funding agreement management</li><li>Project financial monitoring</li><li>Market and contract management</li><li>General administration</li><li>Human resources</li><li>Legal management and compliance</li><li>Advanced proficiency in Excel and financial management tools</li><li>Proficiency in office software</li></ul><p><strong>Expected Skills</strong></p><br><br><ul><li>Excellent organizational skills</li><li>High level of rigor</li><li>Analytical and synthetic thinking skills</li><li>Sense of responsibility</li><li>Ability to manage multiple projects simultaneously</li><li>Ability to work in a multicultural environment</li><li>Interpersonal skills</li><li>Initiative</li><li>Ability to propose solutions</li></ul><p><strong>Languages</strong></p><br><br><ul><li>French: fluent</li><li>English: fluent (spoken and written) essential</li></ul><p>Proficiency in a third working language of the African Union (Arabic, Portuguese, or Spanish) is an asset.</p><br><br> <br><br> </div>

<h3>The Role</h3>As a Professional Services Engineer , you will design, build and implement Cloudflare environments for BRIXIO's French-speaking enterprise and public-sector clients and help take them successfully into production. This is a hands-on implementation role covering onboarding, migration from existing CDN and WAF platforms, WAF and DDoS deployment, Zero Trust rollout, DNS cutovers, SASE and production hardening. You will work within properly planned and governed client projects. The Delivery Manager owns the project plan and delivery governance, while the Principal Architect provides technical authority and owns the overall design. Your responsibility is the build, validation and client-facing technical implementation . The client portfolio includes French banks, industrial groups, public bodies and media organisations. You will regularly work directly with their technical teams in French, explaining what you are implementing, why particular decisions have been made and how production changes will be managed. This is not a back-office engineering role . We are hiring at two levels: Senior Engineer: capable of owning a Cloudflare migration end to end and independently leading technical conversations with clients. Mid-Level Engineer: strong network/security fundamentals and implementation experience, with the opportunity to deepen Cloudflare expertise through structured training and certification.<p></p><h3>What You Will Do</h3>Cloudflare Implementation &amp; Migration<p></p><p>Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, Bot Management, Zero Trust and Access, tunnels and SASE components . Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers . Handle rule translation, traffic cutover planning, staged deployment and rollback design. Plan and execute production DNS cutovers , ensuring a validated rollback is available at every stage. Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts. Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.</p><p>Client-Facing Technical Delivery</p><p>Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls. Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders. Produce client-facing technical documentation in French and English , including configuration records, runbooks, cutover plans and project-closure documentation. Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.</p><p>Working Within the Delivery Model</p><p>Work according to the project plan established by the Delivery Manager. Provide clear and accurate progress updates and flag potential delays or blockers early. Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery. Maintain accurate project timesheets and record effort against the appropriate projects. Identify and communicate potential out-of-scope client requests to the Delivery Manager. Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.</p><p>Collaboration &amp; Knowledge Sharing</p><p>Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France. Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting. Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks. Support managed services teams with escalations requiring deeper implementation expertise. Share technical knowledge across the wider delivery organisation.</p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p><br></p><p></p><p><strong>Desired Candidate Profile</strong></p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p>Mid-Level Engineer 3+ years of relevant experience in network, security or cloud environments. Alternatively, strong technical support or NOC experience combined with genuine implementation exposure. Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.</p><p>For Both Levels</p><p>Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines. Experience with production cutovers or migrations under formal change control is a significant advantage. Confidence working directly with external clients.</p><p>Languages</p><p>Full professional fluency in both French and English is a hard requirement. French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French. English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts. Both French and English will be assessed during the interview process.</p><p></p><h3>How You Work</h3>We are looking for someone who is: Rigorous and methodical when working with production environments. Disciplined about documenting configurations and changes as work progresses. Comfortable working directly with clients, including when communicating technical risks or problems. Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate. Able to distinguish between genuine technical blockers and issues that simply require additional implementation time. Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.<p></p>