مطلوب مهندسين بترول
٤٠٨٥ وظائف شاغرة
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests while respecting Accor scripts and standards. Ensuring guest check-in and check-out within the average stay time determined by the Accor group. Creating the guest experience. Preparing invoices and managing payments. Managing walk-in reservations. Providing proactive, personalized, intuitive, and transparent service when handling guest requests. Optimizing revenue through upselling. Ensuring follow-up in coordination with all hotel departments. Responding to and managing guest complaints proactively and professionally. Participating in the recruitment of ALL guests. Updating the guest preference database. Participating in the strategy adopted by the Accor group and the owner. Contributing to improving the hotel's RPS score. Responding to and managing guest complaints. Respecting standards and procedures. internal to the ACCOR group and the owner, directly ensuring customer satisfaction</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience as a receptionist or night auditor; Knowledge of Microsoft Windows applications and other relevant applications; A university degree in a related discipline is an asset; Excellent communication and organizational skills; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work in a team; Ability to focus attention on customer needs, remaining calm and courteous at all times; Prior experience as a receptionist or accountant.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Chef de Partie, the essential responsibilities and functions of the position include, but are not limited to: Providing professional, engaging, and attentive service to guests while assisting colleagues; Preparing and plating all dishes, whether for the menu or buffet, in accordance with recipes and hotel standards; Actively sharing ideas, opinions, and suggestions during daily preparatory meetings; Ensuring proper rotation of products in all cold storage areas to minimize waste; Ensuring that storage room requisitions are accurate; Having a thorough knowledge of all menu items, daily specials, and promotions; Maintaining the cleanliness and upkeep of all work areas, utensils, and equipment; Adhering to all kitchen policies, procedures, and service standards; and Complying with all hygiene and safety policies when handling food and beverages. Other tasks, such as those assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the culinary field; A diploma or certificate in a culinary discipline is an asset; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work effectively under pressure in a fast-paced environment; Ability to work as part of a team; Ability to focus attention on customer needs, remaining calm and courteous at all times.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Your objective will be to ensure the validation of the performance, efficiency, and robustness of AI models by developing test strategies adapted to AI use cases (RAG, autonomous agents, LLM), with particular attention to responsible and ethical aspects. Your responsibilities will include: Collaborating with the product and data teams to ensure the alignment of test results with business needs; developing the test approach, scenarios, and validation plans covering functional and non-functional aspects (performance, security), as well as vulnerabilities; implementing testing processes and tools adapted to AI use cases (RAG validation, autonomous agents); monitoring and sharing key performance indicators (KPIs) to measure model effectiveness; and industrializing AI testing practices within the teams. To monitor technological developments in AI testing frameworks and methodologies. To be proactive in transforming concepts into operational testing solutions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+5 in computer science.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 3 years.</font></font></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodologies: Agile Testing, ISTQB guide, Data/AI acculturation (GenAI and non-GenAI)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Programming: Python, Pandas, NumPy</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Generative AI: RAG, Prompt Engineering, Agentique, LLM</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AI frameworks: LangChain, LangGraph or equivalents</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AI testing tools: Giskard, RAGAS, Deep-Eval or similar solutions for model evaluation</font></font></li></ul>
<p>The firm's Casablanca office is one of the leading international legal advisory platforms in Morocco, acting as a strategic gateway to the continent particularly Francophone North and West Africa. The team offers market-leading capabilities in Finance & Capital Markets, Projects, and M&A/Private Equity, advising on both inbound and outbound transactions and consistently earning top-tier recognition across all practice areas. In this role, you will support and lead work within cross-border, interdisciplinary teams advising project financing, financial regulation, restructuring, and financial market operations, while ensuring alignment with local laws and client expectations.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualified candidates must be fluent in French, with a strong track record advising French or Francophone clients, sound commercial awareness, and an interest in developing and mentoring junior lawyers on technical matters, drafting, and high-quality client service.</p><p>Requirements:</p><ul><li>0 3 years experience in structuring financial transactions within Project Finance or Leveraged Finance practices at a top-tier international law firm.</li><li>Fluency in English and French (written and spoken).</li><li>Strong drafting and negotiation skills.</li><li>Excellent communication and interpersonal ability.</li><li>Commitment to superior client service and continuous professional development</li></ul>
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Job : <p>- Ensure Purchasing and Supplies:<br>o Respond to any request within 48 hours for simple quotes and 1 week for offers<br>o Prepare quotes and get them approved<br>o Ensure the legal compliance of invoices in relation to the country of origin and destination<br>o Lead Logistics meetings (Daily 5-minute meeting and weekly meeting)<br>o Monitor defined and operational logistics KPIs<br>o Manage suppliers and distributors<br>- Manage stock<br>o Extract monthly inventories<br>o Manage expiration dates<br>- Ensure transport<br>o Monitor and optimize transport costs<br>o Create and update transport matrices<br>o Manage carriers / freight forwarders<br>- Continuous Improvement / Constant Progress<br>o Write / Update procedures / instructions / guides for your sector<br>o Lead the optimization of your processes<br>o Report all correction or improvement requests for ERP.aero<br> </p><br><br> <br> Required profile : <p>Diploma: Bac +2 or Bac +3 in Supply Chain / Logistics</p><br><br><p>Technical skills:</p><br><br><p>- Organize and optimize stocks and flows, according to defined constraints.<br>- Master the transport sector: language, codes, methods, procedures, standards, and current regulations<br>- Knowledge of sourcing<br>- Aeronautical knowledge will be an asset</p><br><br><p>Soft skills:</p><br><br><p>- Rigor / Precision<br>- Strong sense of organization<br>- Responsiveness<br>- Analytical mindset<br>- Ability to multitask / Versatility</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Main Tasks Enter and control daily accounting documents Verify the conformity of accounting documents Participate in the filing and archiving of accounting documents Set up databases and tracking spreadsheets Participate in the collection of documents necessary for tax and social security declarations Analyze, control and reconcile accounts Participate in monthly closing and reporting operations Assist the team in consistency and compliance checks Contribute to the continuous improvement of accounting processes</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A degree such as a BTS in Accounting, DUT in Management, or a Bachelor's degree is required. The ability to manage priorities and work independently is essential. Excellent communication and teamwork skills are necessary. A minimum of 2-3 years of experience in general accounting, ideally gained within a company or accounting firm, is required.</font></font></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job requirements</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and organizational skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and respect for confidentiality</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Motivation and willingness to learn</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect for the laws</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Aspects, experiences, references and personal qualities</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrate initiative and responsiveness</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills, comfortable working with numbers</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrate rigor and organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail is paramount.</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our Infrastructure team expansion, we are seeking a Network Infrastructure Project Manager to lead strategic network infrastructure transformation and upgrade projects, ensuring adherence to budget, deadlines, quality standards, and security requirements. Your responsibilities will include: managing end-to-end network infrastructure projects (scoping, planning, execution, deployment, and closure); gathering business requirements and translating them into appropriate technical solutions; defining </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">schedules, resources, and budgets, and monitoring project indicators; coordinating internal technical teams, partners, and service providers; overseeing network infrastructure deployments, migrations, and upgrades; guaranteeing infrastructure availability, performance, and security; and identifying risks, proposing action plans, and monitoring their implementation. Lead project committees and ensure regular reporting to stakeholders. Produce and maintain technical and functional documentation. Ensure compliance with standards, best practices and security policies.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Networks, Telecommunications, or equivalent. Minimum 5 years of experience in network infrastructure project management. Strong understanding of network architectures and cloud environments. Experience leading infrastructure migration, deployment, or transformation projects. Proficiency in project management methodologies (Agile, V-model). Excellent communication skills and ability to interact effectively with technical and business stakeholders. Fluent French and professional English.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans - Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports - Supports regular and needs based training needs analysis and elaboration of suitable training programs - Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring - Provides advice and subject matter expertise in the area of training, within HR community and towards the business - Ensures adherence to globally defined policies, processes, tools and frameworks - Ensures accurate & compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined - Prepares regular ad-hoc analysis, reports and presentations - Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects - Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree : Bac+3/5 in Human Resources Experience : Working experience is required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage the full software project lifecycle, including planning, execution, and delivery. Collaborate with cross-functional teams and Product Owners to define project scope, objectives, and deliverables. Ensure projects are delivered on time and within budget. Identify and assess packaged software solutions to support business needs. Lead the software procurement process, including contract negotiations and vendor relationship management. Develop and maintain strong relationships with key stakeholders and business partners. Create and maintain project plans and documentation, including project charters, roadmaps, and progress reports. Provide regular project status updates to senior management. Perform Business Analyst duties and responsibilities when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A first successful experience in software project management. Experience managing projects using both Agile and Waterfall methodologies. Strong communication and interpersonal skills. Strong project management skills, with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Experience in packaged software procurement and vendor management. Experience with project management tools such as Jira. PMP certification or other project management certifications are considered an asset. State Engineer degree in Computer Science, Information Technology, or a related field. Proficiency in English.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans - Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports - Supports regular and needs based training needs analysis and elaboration of suitable training programs - Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring - Provides advice and subject matter expertise in the area of training, within HR community and towards the business - Ensures adherence to globally defined policies, processes, tools and frameworks - Ensures accurate & compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined - Prepares regular ad-hoc analysis, reports and presentations - Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects - Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree : Bac+3/5 in Human Resources Experience : Working experience is required.</p><p></p></section>
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Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary.
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<br> Job : <p>As part of the development of its activities, PwC Business Services is looking for a Manager</p><br><br><p><strong>Missions:</strong></p><br><br><p>Within a dedicated team, you will mainly work on missions for clients composed of major national and international players:</p><br><br><ul><li>Analyze financial markets and select investments adapted to clients' objectives.</li><li>Build and adjust portfolios to optimize performance and limit risks.</li><li>Monitor results, produce reports, and justify decisions made.</li><li>Ensure compliance with financial rules and maintain good relationships with clients.</li></ul> <br> <br> Required profile : <ul><li>Degree level BAC+3 to BAC+5 in accounting or finance.</li><li>1 year of experience or beginner with motivation and willingness to learn.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in office tools (Excel, Word).</li><li>Team spirit and good communication skills. </li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The MBD engineer's responsibilities will include:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and modeling: Develop functional system models using MATLAB/Simulink while respecting the principles of Model-Based Design (MBD).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compilation and debugging: Compile and analyze C code generated from templates, and ensure the correction of anomalies.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validation and testing: Perform MIL (Model-in-the-Loop), SIL (Software-in-the-Loop) and B2B (Back-to-Back) tests to ensure the conformity of models and code.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Requirements analysis: Review and validate functional specifications to ensure their consistency and feasibility.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Software problem analysis: Identify, diagnose and resolve anomalies related to models or embedded code.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a degree in electronic engineering, embedded computing or systems, with 1 to 2 years of minimum experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A very good level of English is required.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in MATLAB/Simulink (including Model Advisor, Design Verifier)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using Git/GitHub for configuration management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in CANOE/CANalyzer for CAN network simulation and analysis</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of C programming knowledge for embedded development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of UDS and OBD protocols (major asset).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of ISO 26262 (automotive functional safety)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of AUTOSAR (automotive software architecture)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application of MISRA C guidelines for embedded code</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> Job Summary <br></div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical advisors (capped sales bonus, challenges, team building...) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Foundever Group is recruiting customer service representatives for its Casanearshore site. Their mission will be to provide technical assistance to customers experiencing difficulties, fostering loyalty and satisfaction by offering complete and reliable solutions to their requests. </font></font><br> <br> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this role, you will be responsible for:</font></font></strong> <br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Answering customer calls </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Listening to and diagnosing their needs to provide appropriate solutions; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Applying defined processes and mastering the use of tools </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Reporting any information that could identify a malfunction or improve a procedure; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contributing to the smooth operation of the service; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and Ensuring that the qualitative and quantitative objectives set by management are met.</font></font></p> </div> </div> <div> <div> Primary Job Responsibilities <br></div> <div> <div>
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Search Profile:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> With a high school diploma or higher, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> prior customer service experience is preferred. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A good level of French (both spoken and written) is required. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Strong listening and customer service skills are essential. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good computer skills are necessary. The ideal candidate </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> will be diligent, committed, and punctual.</font></font></p>
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Employee benefits and other:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attractive remuneration (fixed + bonus); </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Permanent contract from the first day of training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> 100% paid training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attractive social benefits (Health insurance, Social club); </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Transport provided.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The reservation agent is responsible for managing reservation requests (telephone, email, online platforms), ensuring a warm and professional welcome, in compliance with the quality standards of Sofitel and the Accor group.</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to individual or group booking requests by phone, email or booking system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide accurate information on rates, room types, hotel services and current offers.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and update reservations in the computer system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the modifications, cancellations, guarantees and payment conditions of reservations.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply sales and yield management procedures.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in maximizing occupancy rates and revenue per room.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide customer service in accordance with Sofitel standards (luxury, elegance, quality).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborate closely with the Reception, Sales, Revenue Management and Concierge departments.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the rules of confidentiality and security of customer data.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</font></font></p> </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in computer booking tools</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills (in French, English required, other languages a plus)</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the high-end/luxury hotel sector</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills are highly developed.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent presentation and diction</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisation, discretion</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, proactivity and adaptability</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress and priority management</font></font></p> </li> </ul> <br> <div><br></div><ul> </ul> <ul> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
Customer Service Advisor (M/F) - Customer Service - Marrakech - French Concentrix Corporation
اللوجستيات وسلاسل الإمداد والمشتريات
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor. </font></font></strong></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Chef de Partie is responsible for the preparation, cooking and presentation of the dishes in their section (hot, cold, etc.). They ensure quality, hygiene, food safety and the smooth operation of their station in accordance with the establishment's standards.</font></font></p>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities:</font></font></strong></p>
<ul>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the setup and culinary production of your section according to the technical specifications and standards in force.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the consistent quality of the dishes served.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To supervise the clerks and apprentices assigned to his section, and to ensure their ongoing training.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect HACCP hygiene standards and ensure the cleanliness of the workstation.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of new recipes in collaboration with the Chef or the Sous-Chef.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the stocks in your area, place internal orders and monitor deliveries.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proper use of kitchen equipment and report any technical anomalies.</font></font></p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></strong></p>
<ul>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in cooking or equivalent hotel training.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Confirmed experience of at least 2 years in the same position in an establishment of the same range.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of culinary and cooking techniques.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor and team spirit.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work under pressure in a dynamic environment.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of hygiene and food safety standards.</font></font></p></li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Delinea:</strong><br>Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.</p><br><p>Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.<br> </p><br><p>Apply today to help us achieve our mission.</p><br><p><strong>Manager, Sales Development Representative Position Summary</strong></p><br><p>The Manager, Sales Development Representatives will work collaboratively with our Quota Carrying Reps (QCRs) while acting as a player / coach to the Sales Development Representatives (SDRs). He or she will establish best practices, playbooks and KPIs to increase efficiencies and improve lead generation processes and systems. This role is expected to contribute significantly to our pipeline generation efforts. The successful candidate must be a self-starter, have at least 8 months of SDR seat experience and demonstrated quota attainment.</p><br><p>In addition, they are comfortable wearing multiple hats in a highly dynamic environment. This is an excellent opportunity for a motivated individual to take on new responsibility and continue to hone their skill set. While not expected, the successful Team Lead will maintain the opportunity to progress to the Account Executive role within the company.</p><br><p><strong>What You’ll Do:</strong></p><br><ul><li><p>Provide on-boarding and on-the-job coaching (including call monitoring as required) to new and existing Sales Development Representatives (SDRs) responsible for inbound and outbound lead generation engagements</p><br></li></ul><ul><li><p>Develop and maintain a sales development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure SDR efficiency and consistent conveyance of our current messaging</p><br></li></ul><ul><li><p>Motivate and aid the SDR team to achieve collective and individual goals</p><br></li></ul><ul><li><p>Partner with Manager of Sales Development and HR in SDR recruitment activities</p><br></li></ul><ul><li><p>Coordinate cross-functionally with Sales Enablement and Learning on continued development of certifications, e-learning modules, and quarterly instruction sessions on direct sales activities including discovery, demo, pricing, compete, and closing techniques</p><br></li></ul><p><strong>What You’ll Bring:</strong></p><br><ul><li><p>Bachelor’s degree from an accredited university OR entry level to 2 years work experience in related field (Prior SDR experience in IT, SaaS space is a plus)</p><br></li></ul><ul><li><p>Demonstrated ability to communicate effectively and persuasively via phone and email.</p><br></li></ul><ul><li><p>Comfort level with heavy phone work to pitch the Delinea solutions.</p><br></li></ul><ul><li><p>Organized, and goal oriented. You like to roll up your sleeves</p><br></li></ul><ul><li><p>Technologically savvy and quick to learn new concepts.</p><br></li></ul><ul><li><p>A high-energy go-getter with a "can do" attitude who can collaborate with colleagues</p><br></li></ul><p><strong>Why work at Delinea? </strong></p><br><ul><li><p>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.</p><br></li></ul><ul><li><p>We invest in people who are smart, self-motivated, and collaborative.</p><br></li></ul><ul><li><p>What we offer in return is meaningful work, a culture of innovation and great career progression.</p><br></li></ul><p><strong>At Delinea, our core values are STRONG and guide our behaviors and success:</strong></p><br><ul><li><p>Spirited - We bring energy and passion to everything we do</p><br></li></ul><ul><li><p>Trust - We act with integrity and deliver on our commitments</p><br></li></ul><ul><li><p>Respect - We listen, value different perspectives, and work as one team</p><br></li></ul><ul><li><p>Ownership - We take initiative and follow through</p><br></li></ul><ul><li><p>Nimble - We adapt quickly in a fast-changing environment</p><br></li></ul><ul><li><p>Global - We embrace diverse people and ideas to drive better outcomes</p><br></li></ul><p>We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.</p><br><p>We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. </p><br><p><em>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p><br><p><em>Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.</em></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b> Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You create and implement the innovation/renovation strategy that is aligned with the brand vision to drive sustainable growth. How you will contribute You will work with others in Mondel z International to determine an innovation strategy and priorities to enable consumer-centric brand growth and execute commercial innovation plans on innovation based on identified goals. In partnership with brand teams, you will define and deliver plans to renovate the core brand and to strengthen the entire portfolio through innovation and renovation. You will also manage the portfolio (which includes brand architecture). In this role, you are accountable for revenue and profit, sharing objectives as they relate to innovation, and monitoring performance against key performance indicators. Based on your deep consumer insights, brand strategy and positioning, you will integrate innovation into marketing communication plans and campaigns. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Marketing, ideally in a matrix environment in the consumer goods industry Developing and marketing product innovations at a cross-country level Working effectively with other marketing disciplines and with cross-functional teams Working with design, innovation and research agencies Analytical and creative skills a balance of commercial and strategic acumen Understanding consumers Communicating effectively, verbally and in writing, and executive presentation skills More about this role Biscuits Brands Management: Oversee brand positioning, ensuring consistency with the global/regional brand strategy while adapting to local consumer preferences. Manage the brand portfolio, driving innovation and new product development to meet consumer demand and market trends. Market Analysis & Insights: Conduct thorough market analysis to identify trends, consumer behaviors, and competitive activities. Translate insights into actionable strategies that enhance brand performance and market share. Integrated Marketing Campaigns: Lead the development and execution of integrated marketing campaigns across multiple channels (digital, social media, TV, in-store, etc.). Lead BTL activities with collaboration with cross functional team Collaborate with cross-functional teams (sales, finance, supply chain) to ensure alignment and successful implementation of marketing initiatives. Budget Management: Manage the marketing budget for Biscuit, ensuring efficient allocation of resources to maximize ROI. Monitor and report on campaign performance, adjusting strategies as needed to meet financial targets. Stakeholder Management: Act as the key point of contact for internal and external stakeholders, including global teams, local partners, and agencies. Ensure effective communication and collaboration to drive category success Education / Certifications: Master s degree in marketing or equivalent Job specific requirements: Minimum 5-7 years of Consumer Marketing, brand-building and/or brand activation experience Ability to manage multi-brand Consumer centric with a digital first mindset. Strong leadership to influence core stakeholders Strong strategic thinking and analytical skills. Proven ability to manage complex projects and lead cross-functional teams. Excellent communication and presentation skills. Creative mindset with a passion for brand building. Proficient in digital marketing, consumer insights, and market analysis. No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Brand & Portfolio Management Marketing</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A desire to drive your future and accelerate your career and the following experience and knowledge: Marketing, ideally in a matrix environment in the consumer goods industry Developing and marketing product innovations at a cross-country level Working effectively with other marketing disciplines and with cross-functional teams Working with design, innovation and research agencies Analytical and creative skills a balance of commercial and strategic acumen Understanding consumers Communicating effectively, verbally and in writing, and executive presentation skills</p><p>Minimum 5-7 years of Consumer Marketing, brand-building and/or brand activation experience Ability to manage multi-brand Consumer centric with a digital first mindset. Strong leadership to influence core stakeholders Strong strategic thinking and analytical skills. Proven ability to manage complex projects and lead cross-functional teams. Excellent communication and presentation skills. Creative mindset with a passion for brand building. Proficient in digital marketing, consumer insights, and market analysis.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas: </p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1); </p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and </p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4). </p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals. Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity. The Procurement Associate supervises and leads the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues. </p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.) </strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies. </li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.) Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong> Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired. </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements </strong> </p><br> <br> <ul> <li>Fluency in French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : </strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management </strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money </p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>