وظائف التسويق عبر وسائل التواصل الاجتماعى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>We are looking for a talented computer systems or engineering professional to join our Site Operations team and play a crucial role in providing site system support for our Computerized Maintenance Management System (CMMS). As a key member of our team, you will be responsible for ensuring the smooth functioning of our CMMS, generating insightful reports, metrics, and conducting valuable data analysis.<br>With your strong technical expertise, you will be able to effectively troubleshoot any system issues that arise, ensuring minimal downtime and maximum efficiency. Additionally, your analytical skills will be used as you analyze data collected by our CMMS, allowing us to make informed business decisions and optimize our operations. In this role, you will not only be utilizing your technical knowledge but also providing Business Excellence Support. This means that you will actively contribute to improving our overall business processes, identifying areas for improvement, and implementing innovative solutions.<br>If you are passionate about utilizing your technical skills in a dynamic and collaborative environment, while also contributing to the success of our organization through data analysis and business process optimization, we encourage you to apply for this exciting opportunity.</p><br><p>Responsibilities</p><br><ul><li>Site Administration and provide technical support for Maximo, Cognos, and Mobile Program.</li><li>Manage department SOP change management and delivers Maximo site training.</li><li>Monitor environmental changes and identify future problems and opportunities.</li><li>Support and maintain an effective training plan and new system functionality; provide site support and resolve user issues with performance, availability, and functionality.</li><li>Perform application information analysis and conduct thorough site data auditing and reporting.</li><li>Conduct data mining and analysis to support reliability improvements and optimization within RCMs.</li><li>Coordinate and monitor activities and system upgrades; review plans, track implementation status, and assess implementation quality.</li><li>Drive continuous improvement by refining methods, designs, and processes; implement innovations and cost reductions, including AI applications.</li><li>Diagnose root causes, identify customer needs, and recommend changes to products or services to better meet network-wide requirements.</li><li>Support the Maintenance Excellence Program (MEP) metrics, continuous improvement initiatives, MSRs, data analysis, and internal/external audits.</li><li>Leverage AI-enabled tools, analytics, and automation to detect maintenance trends, improve system performance, and enable data-driven decisions.</li><li>Develop and interpret dashboards, reports, and data models to translate CMMS, reliability, and operational data into actionable insights.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree and 2 years experience or Master's degree in Information Systems or related field is required.</li><li>Experience in the systems development, implementation, and operations of a large-scale, enterprise systems.</li><li>Excellent interpersonal skills and well-developed verbal and written communication skills.</li><li>Must be able to effectively lead and facilitate meetings with customers and technical team members.</li><li>Must be deliverables focused and detail oriented.</li><li>Must exhibit exceptional teamwork skills.</li><li>Must have a strong customer focus.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><br><span>A Gartner</span>®<span> Magic Quadrant™ Leader for 13 years in a row, Qlik</span>®<span> transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><br><strong>Legal Operations &amp; Contracts Specialist</strong><br><br>Qlik is seeking a skilled and detail-oriented Legal Operations &amp; Contracts Specialist to provide operational and commercial support for the Legal Department. The ideal candidate will have some experience administering legal systems, including contract lifecycle management (CLM) and matter management, and knowledge of legal use cases for AI. This role will be responsible for working with IT to manage the legal team’s technology stack, producing KPI reporting, supporting cross-functional projects, and providing transactional support. The successful candidate will be able to effectively collaborate with various internal teams and external clients, which may include IT, Sales, Deal Desk, and Finance.<br><br><strong>Here’s how you’ll be making an impact:</strong><br><ul><li><span>Support management of the legal department’s systems, including contract lifecycle management (CLM), eSignature, eCustoms and matter management platforms.</span></li><li><span>Act as an operations liaison between Legal and other functions, gathering business requirements for change requests, demands, and projects that impact the legal space. </span></li><li><span>Serve as a primary point of contact for the submission and management of IT service requests to support legal and corporate needs. </span></li><li><span>Manage relationships with legal technology and compliance vendors, including regular check-ins to review performance and resolve open issues.</span></li><li><span>Own recurring legal department reporting, including KPI reporting and matter management analytics.</span></li><li><span>Maintain and update digital resources, such as web-based forms and knowledge center documentation to reflect changes to policies and templates. </span></li><li><span>Review and negotiate various agreements, including NDAs, assignments, vendor, software and SaaS.</span></li><li><span>Provide support for export control compliance checks.</span></li><li><span>Provide practical and decisive guidance to internal business teams to address contract-related inquiries and issues. </span></li></ul><br><strong>We’re looking for a teammate with:</strong><br><br><ul><li><span>Bachelor’s Degree</span></li><li><span>At least 5 years of legal operations, contracts management, contract negotiation or other comparable experience within an in-house legal department.</span></li><li><span>Hands-on experience administering legal technology systems (e.g. Docusign CLM).</span></li><li><span>Working knowledge of standard commercial contract terms and agreements. </span></li><li><span>Attention to detail and accuracy in reporting, contract/process review, and analysis.</span></li><li><span>Passionate about technology and energized by the challenges of serving a dynamic and global growth company in a cutting-edge sector.</span></li><li><span>Has excellent interpersonal and communication skills (written and verbal) and can engage effectively with all levels of employees and management.</span></li><li><span>Detail-oriented, organized, efficient and resourceful with strong follow-through skills.</span></li><li><span>Team player who brings a positive, "can do" attitude to the workplace and works collaboratively with other members of the global legal team and with internal and external clients.</span></li><li><span>Able to manage multiple workloads and shifting priorities</span><span>within a fast-paced, rapidly evolving environment.</span></li></ul><br><strong>The location for this role is:</strong><br><br>King of Prussia, PA – USA (Hybrid) strongly preferred.<br><br><strong>More about Qlik and who we are:</strong><br><br>Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.<br><br><span>What else do we offer?</span><br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Genuine career progression pathways and mentoring programs<br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Culture of innovation, technology, collaboration, and openness<br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible, diverse, and international work environment<br>&nbsp;<br>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs<br>&nbsp;<br><span>The anticipated base salary range for this role is $110,000 -125,000 USD per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.</span><br><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><br><strong><em>If you need assistance applying for a role due to a disability, please submit your request via </em></strong><strong><em>accessibilityta@qlik.com</em></strong><strong><em>. </em></strong><strong><em>Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.</em></strong><br><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<p>The FP&amp;A Manager is responsible for driving the company s financial performance by leading financial planning, budgeting, forecasting, and performance analysis. The role partners with senior management and business teams to support strategic decision making through high quality financial insights.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Planning &amp; Forecasting</strong></p><ul><li>Lead the annual budget, rolling forecast, and long term financial planning processes</li><li>Develop and maintain robust financial models (P&amp;L, cash flow, CAPEX)</li><li>Ensure alignment between financial plans and business strategy</li></ul><p><strong>Financial Analysis &amp; Performance Management</strong></p><ul><li>Analyze actual vs. budget/forecast variances and explain key drivers</li><li>Identify risks, opportunities, and performance improvement levers</li><li>Deliver ad hoc financial analyses to support strategic initiatives</li></ul><p><strong>Reporting &amp; Financial Communication</strong></p><ul><li>Prepare monthly, quarterly, and annual management reports</li><li>Develop clear dashboards with financial and operational KPIs</li><li>Present financial results, insights, and recommendations to senior management</li></ul><p><strong>Business Partnering</strong></p><ul><li>Act as a finance business partner to Sales, Operations, HR, IT, and other functions</li><li>Challenge assumptions and forecasts provided by business teams</li><li>Support strategic projects such as investments, business cases, and transformations</li></ul><p><strong>Process Improvement &amp; Systems</strong></p><ul><li>Improve and automate planning and reporting processes</li><li>Enhance data accuracy, timeliness, and consistency</li><li>Contribute to the development and optimization of FP&amp;A tools and systems</li></ul><p><strong>People Management (if applicable)</strong></p><ul><li>Lead, coach, and develop the FP&amp;A team</li><li>Set objectives, priorities, and support professional development</li></ul><p><strong>Key Performance Indicators</strong></p><ul><li>Accuracy and reliability of forecasts</li><li>Timeliness and quality of reporting</li><li>Quality of insights and decision support provided to management</li><li>Stakeholder satisfaction</li></ul><p>Apply Now Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.</p><p>Abbott is an Equal Opportunity Employer, committed to employee diversity.</p><p>Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal</p><p>The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.</p><p>JOB FAMILY: Financial Planning and Analysis DIVISION: EPD Established Pharma LOCATION: Morocco &gt; Casablanca : 42 Boulevard Abdelmoumen ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Not Applicable</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile Requirements</h2><p><strong>Education</strong></p><p>Master's degree in Finance, Accounting, Economics, or Business Administration</p><p><strong>Experience</strong></p><p>Minimum 5 8 years of experience in FP&amp;A, financial controlling</p><p>Exposure to an international or matrix environment is a strong advantage, having worked across multiple countries at least 2years team management</p><p><strong>Technical Skills</strong></p><ul><li>Strong knowledge of corporate finance and financial analysis</li><li>Advanced financial modeling skills</li><li>Advanced Excel skills; experience with ERP/BI tools (SAP, Oracle, Power BI, Anaplan, etc.) is a plus</li><li>Solid understanding of accounting principles</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong analytical and problem solving mindset</li><li>Excellent communication and presentation skills</li><li>Proactive, business oriented, and results driven</li><li>Ability to work cross functionally in a fast paced environment</li></ul><p><strong>Languages</strong></p><ul><li>English: fluent</li><li>Additional languages are a plus</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Oversees the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>•Manages the design and implementation of one or more clinical development programs in support of an overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.<br>•Has overall responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.<br>•Responsible for design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.<br>•May oversee the work of Medical Directors and/or Scientific Directors, and of Clinical Scientists working on the same or related programs.<br>•Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific and medical activities with internal stakeholders as they relate to ongoing clinical projects. May participate in due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.<br>•May serve on or chair a Clinical Strategy Team (CST), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to an Asset Development Team (ADT), ADT Leadership Board (ALB).<br>•Acts as a clinical interface and actively solicits opinion leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.<br>•Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.<br>•Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.<br>•Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.<br>&nbsp;</p><br><br>Qualifications<br><br><p>•Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship is desirable.<br>•At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.<br>•Ability to run a clinical research program of moderate complexity with minimal supervision.<br>•Ability to perform and bring out the best in others on a cross-functional global team.<br>•Ability to interact externally and internally to support a global scientific and business strategy.<br>•Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.<br>•Must possess excellent oral and written English communication skills.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>We are seeking a Senior Scientist to advance quantitative bioimaging capabilities in support of immunology discovery research. In this role, you will work within a cross-functional team with access to multiple microscopy modalities, complex in vitro models, multimodal biological datasets, and advanced computational infrastructure. You will develop and apply quantitative imaging and machine-learning approaches to characterize cellular and tissue phenotypes, support the development of complex in vitro models, and generate insights that advance immunology discovery programs. The role sits at the intersection of biology, bioengineering, microscopy, and computational science; candidates who have combined expertise in two or more of these areas are especially encouraged to apply. This position is onsite in Worcester, Massachusetts.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Develop, optimize, and apply imaging assays and quantitative image-analysis workflows for 2D and 3D cellular and tissue models across multiple microscopy platforms.</li><li>Collaborate with wet-lab assay scientists, imaging specialists, and computational scientists from experimental design through image acquisition, analysis, and data delivery.</li><li>Design and implement reproducible computer-vision and machine-learning pipelines for image segmentation, object detection, feature extraction, phenotypic profiling, and representation learning.</li><li>Extract biologically meaningful, multiparametric features from high-content imaging datasets and use them to characterize disease-relevant phenotypes, mechanisms, and treatment responses.</li><li>Establish practical quality-control and evaluation frameworks that assess image and assay quality, distinguish biological signal from technical artifacts, and define appropriate limitations and acceptance criteria.</li><li>Apply statistical, machine-learning, and deep-learning methods to identify candidate imaging biomarkers and relate imaging phenotypes to molecular, functional, and other biological readouts.</li><li>Maintain clear experimental and analytical records; analyze, visualize, and present results rigorously to both technical and nontechnical audiences.</li><li>Stay current with advances in quantitative bioimaging, image analysis, computer vision, and foundation models for biological imaging, and evaluate opportunities to incorporate relevant approaches into team workflows.</li></ul><br>Qualifications<br><br><p><strong>Basic Qualifications</strong></p><br><ul><li>BS, MS, or PhD in engineering, biophysics, computational biology, imaging science or a related discipline, with typically 10-12+ (BS), 8-10+ (MS), or&nbsp;0-4+ (PhD)&nbsp;years experience.</li><li>Demonstrated experience with microscopy, high-content imaging, quantitative image analysis, or phenotypic in vitro assay development.</li><li>Experience working with at least one relevant imaging modality or assay type, such as confocal, high-content imaging, or cell painting. Candidates should be able to assess image quality, recognize common artifacts, and interpret biologically meaningful phenotypes.</li><li>Working knowledge of machine-learning or deep-learning approaches for biological imaging, with the ability to understand model behavior, assess performance, and contribute to appropriate evaluation strategies.</li><li>Proficiency with the Python data-science ecosystem, including NumPy, pandas, Polars, scikit-learn, and/or PyTorch.</li><li>Strong biological grounding, attention to experimental rigor, and demonstrated ability to collaborate effectively with wet-lab and computational colleagues.</li><li>Excellent written, verbal, and presentation skills, including the ability to explain methods, results, assumptions, and limitations to diverse audiences.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Familiarity with complex in vitro models, such as organoids, organ-on-chip models and other advanced in vitro model platforms.</li><li>Familiarity with image-based profiling, dimensionality-reduction methods, clustering, morphological feature analysis, or phenotypic similarity analysis.</li><li>Peer-reviewed publications, patents, conference presentations, or other demonstrated scientific contributions in quantitative bioimaging, computer vision, computational biology, bioengineering, or a related field.</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;program.&nbsp;​</li><li>This job may be eligible to&nbsp;participate&nbsp;in our long-term incentive program.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong><u>Overview</u></strong>:&nbsp;</p><br><p>Biotherapeutics and Genetic Medicine (BGM) sits within AbbVie’s Discovery Research organization and supports discovery and optimization across biotherapeutic and genetic medicine modalities, including monoclonal antibodies, multispecifics, proteins, conjugates, AAV, LNPs, and siRNA.</p><br><p><br>The Principal Data Architect will shape the cloud-native data foundation that enables predictive and generative AI/ML solutions in discovery scientist workflows. This role owns the architecture, adoption, and continuous improvement of a scalable data platform that connects laboratory data across dozens of assays, supports machine learning development and deployment, and improves how scientific data is used across the organization.</p><br><p><br>The position reports to the Head of AI/ML in BGM and serves as a trusted advisor to senior leadership. This is a technical leadership role on the individual contributor track, with potential to expand into people management in the future. It requires close partnership with wet lab scientists, ML engineers, software engineers, data engineers, automation teams, and data governance partners. The role is central to building a robust, resilient, and scalable data foundation for BGM’s AI/ML strategy.<br><strong><u>Responsibilities</u></strong></p><br><ul><li>Define and drive the architecture for a scalable, cloud-native data platform that supports AbbVie’s AI/ML strategy in BGM.</li><li>Design data models and integration patterns that connect datasets generated across multiple lab groups and establish certified datasets for downstream scientific, operational, and machine learning use.</li><li>Partner with wet lab scientists and automation engineers to maximize the value of data captured through lab automation workflows.</li><li>Work with data scientists and deployment engineers to ensure data pipelines support both model development and production deployment.</li><li>Advance FAIR data practices and data stewardship in alignment with BGM strategic priorities.</li><li>Champion connected data, data-as-a-product, and cloud-first architecture principles across the organization.</li><li>Partner with data infrastructure and governance experts to ensure data policies are implemented effectively.</li><li>Align BGM data infrastructure initiatives with broader AbbVie efforts such as Convergence and ARCH.</li><li>Communicate platform impact through user stories, metrics, and KPIs that show the value of the data platform to AbbVie’s therapeutic program pipeline.</li></ul><br>Qualifications<br><br><ul><li>MS with 14+ years’ or PhD with 8+ years’ in machine learning, computer science, applied mathematics, data science, computational biology, or a closely related field.</li><li>6+ years of experience in data architecture after completion of graduate studies, with a track record of designing enterprise data platforms</li><li>Graduate degree in computer science, data science, computational biology, computational chemistry, computational biophysics, or a related field.</li><li>Experience designing enterprise data platforms.</li><li>Strong technical skills in data modeling, data integration, data storage solutions, data pipelines, and AI/ML integration.</li><li>Production programming experience in SQL, Python, or Java.</li><li>Experience building cloud data infrastructure on AWS, Azure, or GCP.</li><li>Ability to work across wet lab and dry lab scientific workflows.</li><li>Experience collaborating across functions and building stakeholder alignment.</li><li>Strong communication and interpersonal skills.</li><li>Ability to apply data governance principles in day-to-day decision-making.</li><li>Experience in the pharmaceutical or biotechnology industry.</li></ul><p><strong>Preferred:</strong></p><br><ul><li>Experience leading cross-functional technical teams across reporting lines and multiplying their impact through best practices.</li><li>Experience working in large, cross-functional R&amp;D environments.</li></ul><p><strong>Work Environment:</strong></p><br><ul><li>Hybrid role based in Worcester, MA.</li><li>On-site presence required 3 days per week.</li><li>This is an individual contributor role.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>Oversees the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>Manages the design and implementation of one or more clinical development programs in support of an overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has overall responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Responsible for design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May oversee the work of Medical Directors and/or Scientific Directors, and of Clinical Scientists working on the same or related programs.</li><li>Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific and medical activities with internal stakeholders as they relate to ongoing clinical projects. May participate in due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.</li><li>May serve on or chair a Clinical Strategy Team (CST), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to an Asset Development Team (ADT), ADT Leadership Board (ALB).</li><li>Acts as a clinical interface and actively solicits opinion leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><ul><li>Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship is desirable.</li><li>At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.</li><li>Ability to run a clinical research program of moderate complexity with minimal supervision.</li><li>Ability to perform and bring out the best in others on a cross-functional global team.</li><li>Ability to interact externally and internally to support a global scientific and business strategy.</li><li>Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.</li><li>Must possess excellent oral and written English communication skills.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>*This is a hybrid role and you will be required to be onsite at our office Tuesday-Thursday*</strong></p><br><p>The Associate Director (AD) will be responsible for planning and executing Patient strategies and tactics for ELAHERE, the first and only approved treatment for FRα-positive platinum-resistant ovarian cancer and EMRELIS, the first and only c-Met targeted ADC approved in 2L+ NSCLC. The AD will support both brands in a 70/30 split of their time, and work closely with multiple departments to ensure alignment in strategic direction and market execution. The AD will foster positive working relationships with advocacy, public affairs, sales, sales training, medical affairs, market research, regulatory, and other cross franchise teams.&nbsp;</p><br><p>&nbsp;<strong>Key Responsibilities Include:</strong></p><br><ul><li>Support and participate in the development of strategy for patient tactics</li><li>Help build the yearly brand tactical plans and develop tactics that align to the strategic brand plan primarily for patient promotions, including omnichannel strategy and planning</li><li>Partner with medical, legal, and regulatory teams to review and approve patient materials.</li><li>Manage and develop a Marketing Manager focused on ELAHERE and collaborate with internal/external networks, consultants, and agency partners</li><li>Perform budget tracking for responsible tactics</li><li>Contribute to presentations for Executive Leadership</li><li>Establish and maintain relationships with advocacy groups where appropriate</li><li>Proactively support the sales force through ongoing communications of patient materials, as well as through development and implementation of patient brochures and other leave-behinds</li><li>Continually evaluate the effectiveness of marketing plans and recommend changes in strategy or tactics as appropriate</li></ul><br>Qualifications<br><br><p><strong><u>Minimum Qualifications</u></strong></p><br><ul><li>Bachelor's Degree.&nbsp;</li><li>5-7 years of biopharmaceutical industry experience with experience in Consumer/Patient marketing</li><li>Strong analytics with excellent overall business acumen</li><li>Excellent leadership and communication skills</li><li>Ability to foster strong relationships with senior management and external partners</li></ul><p><strong><u>Preferred Qualifications:</u></strong></p><br><ul><li>Oncology/hematology experience, especially ovarian cancer or lung cancer</li><li>Experience in pharmaceutical sales</li><li>Knowledge of marketing concepts within strategic planning process</li><li>Strong collaboration and team orientation, with experience accomplishing results through others and influencing others</li><li>Demonstrated understanding of principles of market research to draw valid conclusions</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>This position is responsible for inter- and intra-facility material distribution, shipping, receiving, and special handling of hazardous materials (compressed gasses, biohazards, reactives, etc.).<br>The Warehouse Specialist is responsible for executing activities communicated by the Facility Services Supervisor in a timely manner while maintaining the highest levels of safety, compliance, and quality.</p><br><p>Responsibilities</p><br><ul><li>Shipping, Receiving, and Distribution of all goods including hazardous materials</li><li>Monitoring supply for all LN2 freezers and other compressed gasses</li><li>Assist and monitor all areas within Facility Services domain</li><li>Assist with site equipment moves and or disposal</li><li>Assist with site special events</li><li>Serve as back-up for Environmental Technician</li><li>Provide monthly metrics to Supervisor</li></ul><br>Qualifications<br><br><ul><li>High school diploma with a minimum of 0-2 years relevant experience, or Associate’s Degree with a minimum of 0-1 years relevant experience.</li><li>Driver’s License</li><li>High level of data interpretation and problem resolution</li><li>Basic computer skills including the use of Microsoft Word, Excel and Outlook</li><li>Strong decision making, interpersonal skills and ability to work with all levels of the organization</li><li>Ability to work with minimal supervision</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>The Marketing Manager defines, manages, and optimizes the marketing strategy for ORA Technologies' different brands -<br>KOOUL, ORA Cash, Babaa, and CATHEDIS - to accelerate their growth, strengthen their positioning, and sustainably improve<br>customer acquisition, activation, loyalty, and business performance.<br>MAIN RESPONSIBILITIES<br>Define and manage the overall marketing strategy for ORA Technologies' different brands.<br>Develop marketing plans, campaign calendars, budgets, objectives, and key performance indicators (KPIs).<br>Manage digital and offline acquisition channels: Meta, Google, TikTok, influencers, partnerships, content, and field activations.<br>Oversee marketing campaigns from conception to performance analysis, with a logic of continuous optimization.<br>Develop customer onboarding, activation, repurchase, loyalty, and reactivation journeys.<br>Manage the CRM strategy and Push, SMS, WhatsApp, Email, and In-App campaigns.<br>Define and evolve the positioning, messaging, communication territories, and content plans for the brands.<br>Monitor marketing performance and optimize budget allocation according to business results.<br>Coordinate internal teams as well as agencies, freelancers, content creators, and external partners.<br>Collaborate closely with Product, Tech, Data, Finance, Sales, and Operations teams.<br>BRANDING, CREATION, AND ACTIVATIONS<br>Define and manage the brand strategy: positioning, brand platform, visual identity, and guidelines.<br>Ensure brand image consistency across all media, channels, and touchpoints.<br>Manage the creative direction of campaigns, content, and communication materials.<br>Oversee the design of offline materials: stands, print, merchandising, and brand apparel.<br>Design and coordinate brand activations during events and field operations. </p><br><br> <br> <br> Required profile : <p>Master's degree (Bac+5) in Marketing, Business, Management, Data, or equivalent field.<br>Minimum 6 years of experience in marketing, with significant experience in Growth and team management or coordination.<br>Proven experience in digital acquisition, marketing automation, analytics, and budget management.<br>Ability to manage multiple brands and different economic models simultaneously.<br>Good command of advertising platforms, analytics tools, CRM, and reporting solutions.<br>Experience in marketplaces, mobile apps, fintech, delivery, or e-commerce is a plus.<br>Excellent professional communication in French, English, and Arabic.<br>ORA TECHNOLOGIES • Job Description - Marketing Manager<br>KEY SKILLS<br>ORA TECHNOLOGIES | Human Resources<br>Business orientation and results-driven culture.<br>Strong analytical skills and mastery of marketing KPIs.<br>Leadership, ability to mobilize and unite teams.<br>Rigor, organization, and sense of priorities.<br>Autonomy, proactivity, and strong execution capacity.<br>Excellent communication, coordination, and cross-functional collaboration skills.<br>JOB PERFORMANCE INDICATORS<br>Growth in acquisition and number of active customers.<br>Customer Acquisition Cost (CAC), ROAS/ROI, and marketing investment efficiency.<br>Activation, repurchase, retention, loyalty, and reactivation rates.<br>Performance of CRM and digital campaigns: conversion, engagement, and revenue generated.<br>Adherence to budgets, deadlines, campaign schedules, and business objectives.<br>Consistency and progression of the awareness and image of the different brands.&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;X,&nbsp;Facebook,&nbsp;Instagram,&nbsp;YouTube,&nbsp;LinkedIn&nbsp;and&nbsp;Tik Tok.</p><br><br>Job Description<br><br><p>Manager, Business Operational Excellence, AbbVie Bioresearch Center Inc., Worcester, MA (5 days a week on site).</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead initiatives to reduce operating costs, enhance efficiency, &amp; minimize errors across organization.</li><li>Drive execution of improvement projects by leveraging Lean Six Sigma tools &amp; guiding cross-functional teams through all project stages.</li><li>Responsible for data-driven analysis, stakeholder engagement, &amp; effective coordination to ensure timely achievement of measurable results.</li><li>Provide training &amp; mentorship in Business Excellence practices to support organizational objectives.</li></ul><br>Qualifications<br><br><p><strong>Education &amp; Experience</strong></p><br><p>Must have a Master's in bio(chemical) engineering, life sciences, regulatory affairs related to drugs, biologics, medical devices or life sciences or other life sciences-related discipline&nbsp;&amp; 3 years of experience driving operational improvements within the pharmaceutical &amp;/or medical device industry.</p><br><p>Of experience required, must have at least 3 years:</p><br><ol><li>driving&nbsp;operational excellence in pharmaceutical &amp;/or medical device manufacturing processes in a QA, QC, project management &amp;/or&nbsp;engineering role; &amp;</li><li>(ii) working cross functionally with manufacturing stakeholders to drive manufacturing/operational improvements &amp; resolving complex scientific, technical, analytical &amp;/or business issues.</li></ol><p>Alternatively, would accept a Bachelors in bio(chemical) engineering, life sciences, regulatory affairs related to drugs, biologics, medical devices or life sciences or other life sciences-related discipline&nbsp;&amp; 5 years of experience driving operational improvements within&nbsp;the pharmaceutical &amp;/or medical device industry.</p><br><p>Of experience required, must have at least 5 years:</p><br><ol><li>driving operational excellence in pharmaceutical &amp;/or medical device manufacturing processes in a QA, QC, project management &amp;/or&nbsp;engineering role; &amp;</li><li>(ii) working cross functionally with manufacturing stakeholders to drive manufacturing/operational improvements &amp; resolving complex scientific, technical, analytical &amp;/or business issues.</li></ol><p>With either combination of education &amp; work experience, must have completed at least Six Sigma Green Belt Certification. Will accept any suitable combination of education, training or experience. Work experience may be gained concurrently.</p><br><br>Additional Information<br><br><p>Salary Range: $175,282 - $208,500 per year.</p><br><p>Apply online at https://careers.abbvie.com/en or send resume to Job.opportunity.abbvie@abbvie.com. Refer to Req ID:&nbsp;REF49865K</p><br><p>---------------------------------------------------------------------------</p><br><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.</p><br><p>AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Advanced Technical Support Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of customer-reported technical issues, investigating and resolving them from start to finish; Analyze and troubleshoot technical inquiries, identify root causes and provide effective solutions; Escalate complex issues to the appropriate internal teams while ensuring timely follow-up; Maintain accurate documentation of incidents, bugs, maintenance activities and resolutions; Coordinate and support on-site activities involving technicians, customers, and subcontractors; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure all customer requests are handled in accordance with established Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–3 years of proven experience in a Technical Support, Systems Administration, or Advanced Technical Support ; Strong hands-on experience working with both Linux and Windows operating systems using the command line (CLI); Confidence navigating, analyzing and interpreting system logs to identify and troubleshoot technical issues; Excellent analytical and problem-solving skills, with the ability to investigate complex issues independently; Solid understanding of hardware, operating systems, networking, and how they work together; Ability to adapt quickly to new technologies and work effectively in dynamic technical environments; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Will be a great plus: Hands-on experience with UAV/UAS systems, flight controllers, or embedded hardware; Experience with Linux system administration and terminal-based system maintenance; Strong knowledge of networking concepts, including cloud environments, firewalls, routing and port configuration; Experience performing remote hardware debugging and using low-level system diagnostic tools; Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>