وظائف فنادق في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Imagine yourself in the heart of the hustle and bustle of <strong>Marrakech</strong>, in an exceptional establishment, a true Palace that redefines luxury. Our reputation in the <strong>Hotel / Restaurant</strong> sector is well-established, and we are looking for someone to embody excellence at our <strong>Palace &amp; Villas Reception</strong>.</p><br><br><p>This is a unique opportunity to join a passionate team and contribute to offering an unforgettable experience to a demanding clientele, in a setting where every detail matters.</p><br><br><p>The main goal is to ensure an exceptional customer experience from their arrival throughout their stay, by ensuring smooth and personalized reception management. You will be the first point of contact, the guarantor of an impeccable brand image, and the conductor of first impressions.</p><br><br><ul><li>Welcome and assist international clientele with professionalism and courtesy.</li><li>Manage reservations, check-ins, and check-outs efficiently.</li><li>Respond to guest requests and anticipate their needs to offer them a tailor-made stay.</li><li>Coordinate services with the various departments of the establishment (concierge, housekeeping, restaurant) to ensure a smooth experience.</li><li>Handle any complaints with diplomacy and professionalism.</li><li>Participate in the animation of the reception and customer loyalty.</li><li>Ensure administrative follow-up and maintain customer records.</li></ul> <br> <br> Required profile : <p>Ideally, your background has led you to obtain a <strong>Bac +3</strong> (equivalent to a Bachelor's degree), with a specialization in <strong>Hotel / Restaurant</strong> professions.</p><br><br><p>With <strong>3 to 5 years</strong> of experience, you have already proven yourself in prestigious establishments, ideally in similar roles. Knowledge of the palace and luxury villa sector would be a major asset.</p><br><br><ul><li>A strong sense of customer service and a <strong>neat appearance</strong> are essential.</li><li>An <strong>excellent command of languages</strong>, particularly French and English (spoken and written), is required. Knowledge of other languages will be a plus.</li><li>Your <strong>organization</strong>, reactivity, and ability to manage priorities will enable you to succeed in this role.</li><li><strong>High resistance to stress</strong> and the ability to find quick and appropriate solutions are essential.</li><li>Good interpersonal skills and the ability to work in a team are crucial.</li><li>Good knowledge of hotel reception IT tools is desirable.</li></ul><p>If you recognize yourself in this description and are excited by the idea of being part of an exceptional hotel adventure, do not wait to apply.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and dynamic <span><span><strong>EAM - ROOMS</strong> </span></span>to oversee the daily operations of multiple Rooms Division departments within the hotel. This leadership role is responsible for driving operational excellence, ensuring exceptional guest experiences, and achieving departmental and financial goals.</p><br><p>The <span><span><strong>EAM - ROOMS</strong> </span></span>will direct, implement, and uphold a service and management philosophy that sets the standard for department heads and team members. This role plays a key part in ensuring alignment with hotel budgets, productivity targets, and performance expectations.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>The Digital, Data, and CRM Manager at Es Saadi Marrakech Resort is responsible for managing, defining, and continuously adjusting the Resort's digital and e-commerce strategy to optimize and improve direct sales and customer loyalty. They are accountable for the performance of digital tools, regulatory compliance (especially GDPR), and the strategic use of customer data.&nbsp;</p><br><br> <p><strong>MAIN RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br> <p>- Development of direct digital and web strategy: Optimize direct sales through the direct website and digital campaigns.<br> - SEO/SEA Campaigns: Manage campaigns to increase visibility and generate qualified traffic.<br> - CRM Tools Management: Manage CRM tools and campaigns<br> - Regular recommendations on current regulations (GDPR... etc...)<br> - Implementation of digitalization within the Resort: Regular proposals and participation in tenders for the selection and deployment of tools, updates.<br> - Customer personalization and loyalty:<br> - Ensure with operations the planning, training, and awareness of customer data collection, and monitor teams on this point.<br> - Website animation: text and visual content, and UX optimization.<br> - Use CRM data to segment and target audiences effectively.<br> - Monitoring and analysis of digital performance: Produce reports and adjust strategies based on results.<br> </p><br><br> <br> Required profile : <p>- Holder of a Bac + 5 (Master's degree equivalent) in digital marketing.<br> - Minimum of 5 to 8 years of experience in CRM management and digital strategy. Ideally, at least one experience in a "Resort" or hotel environment.</p><br><br> <p>- Proficient in SEO/SEA tools: Google Ads, SEMrush, Ahrefs<br> - Proficient in CRM and automated campaigns: Hex, HubSpot, Salesforce Marketing Cloud<br> - Knowledge of the hotel digital ecosystem<br> - Proficient in analytical tools: Google Analytics, Tableau<br> - Proficient in CMS tools: WordPress</p><br><br> <p>- Strong analytical ability, strong recommendation/proposal skills<br> - Rigor and methodology in managing data and tools.<br> - Results-oriented and focused on ROI optimization</p><br><br> <p><strong>INTERNAL AND EXTERNAL RELATIONS</strong><br> - Internally: All department heads<br> - Externally: Freelancers, Communication &amp; PR Agencies, suppliers, and partners of the Es Saadi Marrakech Resort.<br> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><b><u><span>What you will do:</span></u></b></p><br><br><ul><li><span><span>The Director will oversee all aspects of the People and Culture division including but not limited to benefits administration, employee relations, talent acquisition and retention of staff, communication to staff, career development of staff, wage &amp; hour compliance, training, workers’</span><span>compensation</span><span>and legal matters related to hotel employees.</span></span></li></ul><br><ul><li><span><span>Monitor the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as</span><span>establish</span><span>a regular performance appraisal program for all staff.</span></span></li></ul><br><ul><li><span><span>Assess the development and effectiveness of all levels of employees and the</span><span>manpower</span><span>needs of the hotel using succession planning and</span><span>assisting</span><span>management with career planning and counseling.</span></span></li></ul><br><ul><li><span><span>Supervise the financial issues for the P&amp;C budget including benefits, labor &amp; salary</span><span>reports</span><span>and plan cost effective events within the P&amp;C budget guidelines.</span></span></li></ul><br><ul><li><span><span>Establish and implement recruitment,</span><span>selection</span><span>,</span><span>placement</span><span>and pre-employment procedures</span><span>in accordance with</span><span>Four Seasons Hotels and Resorts’ policy and all applicable laws to include hiring, staffing guide and compensation guidelines</span></span></li></ul><br><br><p><b><u><span>What you bring:</span></u></b></p><br><br><ul><li><span><span>Previous</span><span>Experience in a Director of People &amp; Culture or Assistant Director of People &amp; Culture role</span><span>required</span><span>, preferably within a luxury hotel environment</span></span></li></ul><br><ul><li><span><span>Human Resources, Educational or Hospitality background is preferable, however, not essential if applicants have</span><span>previous</span><span>relevant work experience.&nbsp;</span></span></li></ul><br><ul><li><span><span>A passion for service in Luxury Hospitality while</span><span>possessing</span><span>strong financial acumen and ability to understand strategic financial planning and budgeting.</span></span></li></ul><br><ul><li><span><span>Strong problem-solving, decision-making, conflict-</span><span>resolution</span><span>and strategic-thinking skills.</span></span></li></ul><br><ul><li><span><span>Strong experience in Human Resources Leadership and Strategy, Employee Relations and Engagement, Talent Acquisition, Learning and Development</span><span>.</span></span></li></ul><br><ul><li><span><span>Excellent emotional intelligence and interpersonal skills</span></span></li></ul><br><ul><li><span><span>Exceptional communication skills and command of</span><span>Frenc</span><span>h and English language</span></span></li></ul><br><ul><li><span><span>Analyze hotel training and development needs at all levels and create or coordinate the creation of programs designed to make employees proficient in their delivery of core and culture standards and prepare them for promotion from within</span></span></li></ul><br><ul><li><span><span>Play an active role in our Wellness programs and</span><span>responsible</span><span>for leading successful Diversity Inclusion and Belonging initiatives.&nbsp;</span></span></li></ul><br><ul><li><span><span>Actively balance the requirements of being strategic and tactical and have a high degree of integrity for employee heart of the house spaces.</span></span></li></ul><br><p><b>What we offer</b></p><br><br><ul><li>Competitive Salary accompanied by a comprehensive Annual Incentive Plan &amp; Benefits Package.</li><li>Complimentary Employee Meals.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts worldwide.</li><li>Ongoing learning, development, and global Career Growth opportunities within the Four Seasons network.</li></ul><br><p>If you are ready to take the next step in your career and embrace the opportunity to work for a <b>world‑renowned luxury hospitality brand</b>, we would love to get to know you. Apply today to shape the future of luxury hospitality in Morocco!</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent mérite un environnement dans lequel il peut s’exprimer, évoluer et contribuer pleinement.</p><br><br>Description du poste<br><br><p>Vous serez en charge d’accueillir, encadrer et animer les enfants au sein du Kids Club, en garantissant leur sécurité, leur bien-être et une expérience ludique, créative et mémorable.</p><br><p><strong>Missions principales</strong></p><br><ul><li>Accueillir les enfants et assurer leur prise en charge au Kids Club.</li><li>Préparer et animer des activités adaptées à leur âge.</li><li>Veiller à la sécurité, au confort et au bien-être des enfants.</li><li>Créer une ambiance chaleureuse, joyeuse et bienveillante.</li><li>Maintenir l’espace Kids Club propre, organisé et accueillant.</li><li>Communiquer avec les parents avec professionnalisme et attention.</li><li>Respecter les standards de l’hôtel ainsi que les règles d’hygiène et de sécurité.</li></ul><br>Qualifications<br><br><ul><li>Expérience souhaitée dans l’animation, l’encadrement d’enfants ou l’hôtellerie.</li><li>Aisance relationnelle avec les enfants et les parents.</li><li>Créativité, dynamisme et sens des responsabilités.</li><li>Patience, bienveillance et attitude positive.</li><li>Bonne présentation et esprit d’équipe.</li><li>Bonne communication en français ; l’anglais est un plus.</li></ul><br>Informations supplémentaires<br><br><p>Rejoindre le Mövenpick Hotel Mansour Eddahbi Marrakech, c’est intégrer une équipe engagée, dynamique et passionnée par l’hospitalité.</p><br><p><strong>Aspire For Better.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>JOB SUMMARY<br>Head Concierge<br>The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - <br>Craft Exceptional Experiences at One of Morocco’s Finest Luxury Destinations<br>Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco’s capital, <br>The Ritz-Carlton Rabat, Dar Es Salam<br>offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa’s most prestigious hospitality destinations.<br>As part of <br>The Ritz-Carlton<br>, a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey.<br>We are seeking an accomplished <br>Head Concierge<br>to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience.<br>About the Role<br>The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit<br>This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance<br>Key Responsibilities<br>Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence<br>Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded<br>Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests<br>Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences<br>Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services<br>Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty<br>Support the achievement of departmental and property financial objectives through efficient operations and resource management<br>Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations<br>The Ideal Candidate<br>You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences.<br>The successful candidate will bring:<br>Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment<br>A strong understanding of guest engagement, service recovery and personalised luxury experiences<br>Exceptional interpersonal, communication and relationship-building skills<br>The ability to remain composed, professional and solution-focused in a fast-paced environment<br>Commercial awareness and an understanding of how service excellence contributes to business performance<br>A passion for coaching, mentoring and developing talent<br>Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele<br>Why Join Marriott International<br>At <br>Marriott International<br>, we are committed to helping our associates grow personally and professionally. As the world’s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry’s most talented professionals.<br>By joining <br>The Ritz-Carlton<br>, you will benefit from:<br>Exceptional career development opportunities across Marriott International’s global portfolio.<br>Industry-leading learning and leadership development programmes.<br>A culture built on inclusion, wellbeing and continuous growth.<br>The opportunity to represent one of the world’s most prestigious luxury hospitality brands.<br>The chance to make a meaningful impact through extraordinary guest experiences every day<br>Create Memorable Moments That Last a Lifetime<br>At The Ritz-Carlton, we believe every interaction matters. As <br>Head Concierge<br>, you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco’s most distinguished hotels, we invite you to explore this exceptional opportunity with <br>The Ritz-Carlton Rabat, Dar Es Salam<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent mérite un environnement dans lequel il peut s’exprimer, évoluer et contribuer pleinement.</p><br><br>Description du poste<br><br><p>Rattaché(e) au Chef Pâtissier, vous participez à la préparation, la production et la présentation des desserts, pâtisseries et pièces sucrées, dans le respect des standards de qualité, d’hygiène et de créativité de l’hôtel.</p><br><ul><li>Assurer la production quotidienne des préparations pâtissières.</li><li>Préparer, dresser et présenter les desserts selon les standards établis.</li><li>Veiller à la qualité, à la fraîcheur et à la régularité des produits.</li><li>Participer à la mise en place pour les différents points de vente, banquets et événements.</li><li>Respecter les normes d’hygiène, de sécurité alimentaire et de stockage.</li><li>Contribuer à la bonne organisation du poste de travail.</li><li>Encadrer et accompagner les commis selon les besoins opérationnels.</li></ul><br>Qualifications<br><br><ul><li>Formation en pâtisserie ou cuisine.</li><li>Expérience confirmée dans un poste similaire, idéalement en hôtellerie.</li><li>Maîtrise des techniques de base en pâtisserie.</li><li>Sens du détail, créativité et rigueur.</li><li>Esprit d’équipe, organisation et respect des standards.</li><li>Capacité à travailler dans un environnement exigeant et dynamique.</li></ul><br>Informations supplémentaires<br><br><p>Rejoindre le Mövenpick Hotel Mansour Eddahbi Marrakech, c’est intégrer une équipe engagée, dynamique et passionnée par l’hospitalité.</p><br><p><strong>Aspire For Better.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Pourquoi travailler chez Accor ?<br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Job Description<br><br><p><strong>People &amp; Culture Manager – Pullman Bouskoura</strong></p><br><p>At <strong>Pullman Bouskoura </strong>, people are at the heart of everything we do. We are looking for an experienced and dynamic <strong>People &amp; Culture Manager </strong>to lead our hotel’s human resources agenda and help bring our vibrant, performance-driven culture to life.</p><br><p>Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor's premium standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Strategic Advisory: </strong>Act as a trusted People &amp; Culture advisor to leaders and team members, fostering a collaborative and modern work environment.</li><li><strong>Talent Acquisition &amp; Integration: </strong>Lead premium recruitment, onboarding, and induction strategies to ensure an exceptional, welcoming candidate and employee journey.</li><li><strong>Talent Development &amp; Learning: </strong>Drive high-potential talent development, training initiatives, and succession planning, supporting internal growth and regional career progression within the Accor network.</li><li><strong>Culture &amp; Well-being: </strong>Shape and embed the Pullman brand culture, championing diversity, equity, inclusion, and robust workplace wellbeing initiatives (perfectly aligned with our green and refreshing environment).</li><li><strong>HR Operations &amp; Compliance: </strong>Ensure accurate payroll administration, HR reporting, and strict compliance with <strong>Moroccan labor law </strong>and Accor internal standards.</li><li><strong>Performance &amp; Employee Relations: </strong>Support performance management, constructively manage employee relations, and promote positive social dialogue with staff representatives</li></ul><br>Qualifications<br><br><ul><li><strong>Experience: </strong>Proven experience as an HR Manager, People &amp; Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally.</li><li><strong>Expertise: </strong>Deep knowledge of <strong>Moroccan labor law </strong>and local payroll practices.</li><li><strong>Language Skills: </strong>Full professional proficiency in <strong>French </strong>and <strong>English </strong>is required. Fluency in <strong>Arabic </strong>is highly preferred to engage with local teams and partners.A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Fes Marriott Hotel Jnan Palace is entering a defining chapter in its evolution.<br>As one of the city's most recognized hospitality landmarks, the hotel is embarking on a multi-year transformation designed to elevate the guest experience, strengthen its market positioning, and unlock the full potential of the asset. Through a significant renovation and repositioning journey, the property is poised to redefine its place within the premium hospitality landscape of Morocco's cultural capital.<br>We are seeking an exceptional General Manager to lead this transformation. This role requires a strategic and commercially astute leader who can successfully balance operational excellence, renovation management, stakeholder engagement, and long-term brand positioning while maintaining strong business performance throughout the transition.<br>The successful candidate will bring a strong luxury or upscale hospitality background, a passion for creating memorable guest experiences, and the ability to inspire teams through periods of change. They will possess a refined eye for detail, a deep appreciation for design and storytelling, and the capability to translate a renovation vision into a compelling hospitality experience that resonates with both international travelers and the local community.<br>Working closely with ownership, the future General Manager will play a critical role in shaping the hotel's next era - driving innovation, enhancing the property's competitive position, and ensuring the hotel emerges from its transformation as a flagship destination within the Moroccan hospitality market.<br>What You Will Do<br>Strategic &amp; Commercial Leadership<br>Define and execute a clear business strategy to maximise revenue, profitability, and market share within a highly competitive corporate market<br>Leverage Marriott’s global demand engines while identifying new opportunities across corporate, institutional, and international segments<br>Drive performance across all revenue streams, with a strong focus on RevPAR, rate strategy, and market penetration<br>Translate broader brand strategy into a locally relevant and commercially effective plan<br>Operational Excellence<br>Lead all aspects of hotel operations, ensuring consistent delivery of Marriott brand standards<br>Build a culture of accountability and performance across the Executive Committee<br>Drive continuous improvement across guest satisfaction, service delivery, and operational efficiency<br>People &amp; Culture<br>Build and lead a high-performing leadership team, fostering engagement, development, and succession<br>Champion a strong service culture aligned with Marriott’s values and leadership principles<br>Create an environment where associates are empowered, recognised, and motivated to perform<br>Owner &amp; Stakeholder Management<br>Act as the primary interface with ownership, building trust through transparency, performance, and delivery<br>Balance owner expectations with brand standards to drive sustainable, long-term value<br>Present clear, data-driven insights on business performance and strategic direction<br>Market Presence &amp; Brand Representation<br>Establish a strong presence within the Luxembourg market, building relationships with key corporate clients, institutions, and partners<br>Represent the property and brand at a local and international level<br>Drive visibility, reputation, and positioning within a competitive landscape<br>Who We’re Looking For<br>You are an&nbsp;<br>experienced and commercially driven hotel leader<br>with the ability to operate effectively in an international, stakeholder-rich environment.<br>Experience &amp; Background<br>Proven General Manager or Hotel Manager experience within full-service or upscale hospitality<br>Strong commercial acumen, with a track record of driving revenue growth and profitability<br>Experience operating in corporate-driven markets and managing diverse customer segments<br>Demonstrated ability to lead large, multi-functional teams<br>Education<br>Degree in Hospitality, Business, or a related field preferred<br>Leadership &amp; Personal Attributes<br>Strategic thinker with strong execution capability<br>Highly credible communicator, able to influence senior stakeholders<br>Results-driven with a strong focus on accountability and performance<br>Passionate about people leadership and developing high-performing teams<br>Agile and adaptable in a dynamic, international environment<br>Why Join Us<br>This is an opportunity to lead a strategically important property within a dynamic and globally connected city, offering exposure to a diverse and high-value customer base.<br>At Marriott International, we are committed to developing our leaders and providing the platform to grow, innovate, and make a meaningful impact.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Food &amp; Beverage Manager<br>Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food &amp; Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.<br>What you will be doing:<br>Lead, mentor and train the Food &amp; Beverage Operations team<br>Ensure Food &amp; Beverage relevant brand standards are maintained<br>Strategize on new products and service offerings<br>Create unforgettable experiences for our guests</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Service focused personality is essential and previous leadership experience required<br>Proven ability to build and maintain good relationships with all stakeholders<br>Communicate thoughts, actions and opportunities clearly with strong networking skills<br>Ability to lead by example, believe in a strong team culture and set the scene for high performance</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>General Manager Le Méridien N'Fis <br>NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations.<br>As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection.<br>This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning.<br>The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food &amp; Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.<br>CANDIDATE PROFILE Education &amp; Experience<br>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred.&nbsp;<br>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments.&nbsp;<br>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands.&nbsp;<br>Proven success leading complex luxury hotel operations with strong Food &amp; Beverage components.&nbsp;<br>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement.&nbsp;<br>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance.&nbsp;<br>Experience working closely with ownership groups and managing sophisticated stakeholder relationships.&nbsp;<br>International hospitality experience across multiple markets preferred.&nbsp;<br>Demonstrated ability to lead culturally diverse teams and build high-performance cultures.&nbsp;<br>French and/or Arabic language capabilities are advantageous.<br>CORE WORK ACTIVITIES Leading Hotel Operations<br>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance.&nbsp;<br>Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards.&nbsp;<br>Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution.&nbsp;<br>Creates a culture of accountability, excellence, and continuous improvement.&nbsp;<br>Ensures strong operational execution across Rooms, Food &amp; Beverage, Events, Wellness, and Lifestyle experiences.&nbsp;<br>Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.<br>Driving Commercial &amp; Financial Performance<br>Delivers revenue growth, profitability and market positioning through strategic business leadership.<br>Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments.<br>Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally.&nbsp;<br>Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance.<br>Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.<br>Lifestyle, Innovation &amp; Brand Development<br>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life.<br>Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships.<br>Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment.<br>Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele.<br>Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.<br>Talent &amp; Culture Leadership<br>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development.<br>Champions Marriott’s people-first culture and leadership principles.<br>Creates an environment that attracts, retains and inspires top hospitality talent.<br>Leads with authenticity, resilience and emotional intelligence.<br>Stakeholder &amp; Owner Partnership<br>Maintains strong relationships with ownership representatives and key regional stakeholders.<br>Provides clear communication, strategic updates and operational transparency.<br>Acts as an ambassador for both Marriott International and the Le Méridien brand within the local and international market.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales &amp; catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support &amp; security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired &amp; wireless, Network protection &amp; failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Welcome visitors and clients in person and by phone;</p><br><br><p>Guide and inform callers;</p><br><br><p>Handle incoming calls and transfer them to the relevant departments;</p><br><br><p>Process mail and perform various administrative tasks;</p><br><br><p>Ensure the good organization of the reception area.</p><br><br> <br> Required profile : <p>Associate's degree (Bac+2) or equivalent minimum;</p><br><br><p>Previous experience in a call center or in the hotel industry as a receptionist is essential;</p><br><br><p>Excellent presentation and service-oriented;</p><br><br><p>Very good communication skills in French;</p><br><br><p>Proficiency in computer tools (Microsoft Office Suite) ;</p><br><br><p>Dynamic, organized, and with excellent interpersonal skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of its development, our client, a player in the restaurant sector, is looking for an experienced Head Chef to supervise culinary production, manage kitchen teams, and ensure the quality of services.</p><br><br><p>The position is based in Bouskoura, so the candidate must be motorized or live nearby.</p><br><br> <br> Required profile : <p>Profile sought:</p><br><br><p>Diploma in cooking or hotel and restaurant management.<br>Minimum 5 years of experience in the restaurant industry, including confirmed experience as a Head Chef or Sous-Chef.<br>Excellent mastery of Italian and Mediterranean cuisine.<br>Good knowledge of HACCP standards, cost management, inventory, and team management.<br>Leadership, organizational skills, and a focus on quality.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>