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<p>Job title Principal Transformation Grade Stream OQ RPI Function Transformation and Business Excellence- Transformation Location Oman - Suhar Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head Transformation Direct reports - Job purpose Lead the execution of Improvement Management process in line with OQ RPI strategic objectives, under Head of Transformation scope, acting as owner of standards / tools for resource planning, prioritization of improvement initiatives, and plans and continuously improve initiatives management procedures, practices, and systems; in order to contribute with Business improvement goals at RPI & Plastics. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Strategic Transformation Leadership Drive RPI wide Transformation strategy for strategic priorities, ensuring initiatives deliver measurable value and align with the company long term ambitions & Solomon targets. Ensure alignment of initiatives with company objectives, business priorities, and strategic themes. Advise senior management on initiative prioritization, sequencing, and interdependencies. Governance and Strategic Priority Management Act as focal point and governance lead for assigned strategic priorities, own governance delivery and ensure Sponsors and Core Teams meet agreed performance and reporting standards, progress tracking, and value realization. Prepare and present comprehensive progress reviews, key risks, and performance insights to the Transformation Steering Committee (TSC). Ensure proper documentation, alignment, and accountability for initiatives under each strategic priority. Performance Analytics and Value Realization Lead initiative performance and value realization assessments, ensuring accurate reporting of financial and operational impact. Translate analytical insights into strategic recommendations for decision-makers. Benchmark performance and identify improvement opportunities across transformation workstreams. Ensure validation of the expected and realized benefits in coordination with BVC Framework and Methodology Development Develop and enhance the governance framework, templates, and processes for initiative management and performance tracking. Drive adoption of best practices and standardization across all transformation activities. Stakeholder and Leadership Engagement Engage with senior leadership, initiative sponsors, and functional heads to drive ownership and accountability for transformation outcomes. Facilitate and coordinate key decision-making forums including steering committees and core team reviews. Ensure high-quality, insight-driven materials are presented for executive decision-making. Communication and Organizational Engagement Lead the preparation of communication materials, presentations, and success stories related to assigned strategic priorities. Support organization-wide communication campaigns, workshops, and engagement sessions to build transformation awareness. Capability Building and Coaching Mentor Analysts and initiative owners, enhancing their understanding of initiative management and value realization. Contribute to developing departmental capabilities and improving overall transformation maturity. Key interactions Internal: OQ RPI Leadership, OMT Functions, Finance, Strategy, PMO, Transformation Office, Strategic Priority Core Teams, Initiative Sponsors External: Consultants, benchmarking partners, and industry associations Notable Working Conditions. Office environment, intensive computer screen use, traveling</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Bachelor s degree in Business, Engineering, or Economics Language Excellent knowledge of written, read, and spoken English (required) - Arabic - Native (desirable) Background and experience Competencies and skills 10-12 years of experience in transformation management, performance improvement, or strategic project leadership. Demonstrated experience in leading cross-functional initiatives and managing governance processes. Strong understanding of value realization and performance frameworks Soft: Strong leadership and influencing capability across senior levels. Strategic and analytical thinking. Excellent presentation, facilitation, and stakeholder management skills. Ability to coach and mentor others. Proactive and structured in managing multiple priorities Technical: Expert in initiative governance, value tracking, and performance analytics. Advanced proficiency in Power BI, Excel, and performance dashboards. Strong knowledge of Lean, Six Sigma, or transformation frameworks. Proficient in project and portfolio management tools</p>
<p><strong style="font-size: 11px;">Main tasks and responsibilities</strong></p><p><strong>Scope</strong></p><p>RPI Assets Management staff</p><p><strong>Needs Assessment</strong></p><p>Design and develop training programs,</p><p><strong>Coaching</strong></p><p>Training Facilitation,</p><p><strong>Monitoring & Evaluation</strong></p><p><strong>Accountabilities:</strong></p><p><strong>Needs assessment</strong></p><p>Assessing the needs of individuals and teams by identifying their strengths, weaknesses, and areas for improvement. This involves conducting assessments, such as performance appraisals, skills assessments, and personality assessments.</p><p>Execute assigned tasks related with the identification of individual and team business related training needs.</p><p><strong>Development planning</strong></p><p>Developing personalized development plans for individuals and teams to address their development needs. This involves identifying the most appropriate learning methods, setting goals, and developing action plans to help individuals and teams achieve their goals. P</p><p>reparation of Individual Development Programs (IDPs) in conjunction with line managers, Training Department and Performance Management team to provide systematic guidelines towards competency enhancements of individuals.</p><p>Support on the development of People Planning, including all learning and development as per IDP, working collaboratively with relevant departments (Training & HR) to meet their set goals.</p><p>Contributes to the development and implementation of ITQAN competency program in order to achieve department goals and objectives.</p><p><strong>Coaching</strong></p><p>Providing guidance and support to individuals and teams to help them develop their skills and competencies. This involves coaching them on their strengths and weaknesses, providing feedback, and helping them identify opportunities for improvement.</p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p>Working pro-actively with Training Department and Third-Party Training Providers to commission/develop appropriate training and interventions to improve and enhance the learning and development offer.</p><p>Coordinates the preparation, implementation, and monitoring of the on the job training and summer programs for students assigned to the area and/or function from various educational institutes in Oman.</p><p>Execute orientation programs for new employees in Maintenance & company visitors etc.</p><p><strong>Training facilitation</strong></p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p><strong>Monitoring and evaluation</strong></p><p>Monitoring and evaluating the progress of individuals and teams to ensure that they are achieving their goals. This involves tracking progress, providing feedback, and adjusting development plans as needed.</p><p>Support in monitoring Staff Development Strategy; ensuring that this complements department strategic direction and business goals & objectives.</p><p>Support on Monitoring operational need & planned solutions on succession planning, talent management and training for department s staff.</p><p>Support on the review of staff performance appraisals to identify skill gaps and carry out Training Needs Analysis (TNA)</p><p>Conducts assessments of staff after completion of training programs to ensure the training objectives have been achieved.</p><p>Support on implementation and evaluation of transition training solutions for operations trainees.</p><p>Support the evaluation of course evaluation forms / feedback and proposes corrective measures to ensure effective / improved training and development results.</p><p>Develops weekly / monthly reports as required by the department.</p><p><br></p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>5 10 years of experience in Learning & Development, Capability Development, Talent Management, Coaching, or Organizational Development.</p><p>Experience in facilitating training and coaching programs.</p><p>Experience working with competency frameworks and workforce development initiatives.</p><p>Focused on Capability Development Coach in the Oil & Gas / Petrochemical or Refinery Plant.</p><p>Experience in drafting and improving SOP/ training manuals.</p><p>Experience of developing and implementing organizational development initiatives.</p><p>Technical expertise of maintenance procedures, processes, and technologies to effectively design and deliver training programs.</p><p>Training and development expertise in developing and delivering training programs, including instructional design, training delivery, and evaluation of training effectiveness.</p><p>Experience in drafting and improving SOP/ training manuals for technical & non-technical skills.</p><p>Experience of developing and implementing organizational development initiatives</p><p>Safety and environmental expertise with deep understanding of safety and environmental regulations to ensure that training programs comply with these regulations.</p><p><br></p><p><strong>Soft:</strong></p><p>Excellent communication skills to effectively communicate with Assets Management managers, technicians, managers, and other stakeholders to identify training needs, design training programs, and evaluate training effectiveness.</p><p>Strong analytical skills to evaluate maintenance data and identify training needs, performance gaps, and opportunities for improvement.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p>Ability to work collaboratively to develop and deliver appropriate solutions.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications for this position are a University bachelor s degree in engineering or equivalent.in addition, two of the following certifications or equivalent is required: Lean Six Sigma Green Belt, Coaching certificates, Train the trainer.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p>
<p>Reporting to: Director - Legal Governance & Risk Role Objective: To support the Director Legal, Governance & Risk in leading and managing the legal function of MDO and to provide high-quality, commercially focused and strategic legal advice to MDO, its subsidiaries and project companies. The Legal Senior Advisor will independently lead and manage complex legal matters and transactions, provide legal guidance to management and business functions, manage external legal advisers, and ensure that MDO's activities and investments are appropriately structured and protected from a legal and regulatory perspective. The role will act as a senior point of contact within the Legal Department and will support the Director Legal, Governance & Risk in the effective management, prioritisation and delivery of the department's legal activities. Duties and Responsibilities: 1. Provide strategic, practical and commercially focused legal advice to MDO, its subsidiaries and project companies on corporate, commercial, contractual and regulatory matters. 2. Lead and independently manage legal workstreams relating to MDO's investments, acquisitions, divestments, joint ventures, projects and other strategic transactions. 3. Draft, review and negotiate complex transaction and commercial documentation, including shareholders' agreements, share purchase agreements, investment agreements, project agreements and other material contracts. 4. Lead and support negotiations with investors, joint venture partners, contractors, lenders, government entities and other counterparties. 5. Advise on legal and contractual risks and recommend appropriate risk mitigation measures, including in relation to disputes, claims and potential litigation or arbitration. 6. Provide legal support on corporate and governance matters relating to MDO and its subsidiaries and project companies. 7. Monitor relevant legal and regulatory developments and advise MDO on their impact on its business and activities. 8. Manage and coordinate external legal counsel, including scope, deliverables, quality, timelines and legal expenditure. 9. Supervise, guide and develop junior members of the team. 10. Support the Director Legal, Governance & Risk in managing the Legal function, departmental priorities, legal risk and continuous improvement initiatives, and act on the Director's behalf when delegated. 11. Perform any other legal or managerial responsibilities reasonably assigned by the Director Legal, Governance & Risk.</p><p><strong>Desired Candidate Profile</strong></p><b>Education:</b><p>Bachelor s degree in Law. Master s degree in Law is desired Professional legal qualification / admission to practise is desirable .</p><b>Experience:</b><p>Minimum 7 years of relevant legal experience, preferably combining experience in a reputable law firm and/or a sophisticated in-house legal environment. Demonstrable experience independently managing complex corporate and commercial legal matters. Strong experience in drafting and negotiating commercial and transaction documentation. Experience in M&A, joint ventures, investments, projects, financing, mining, infrastructure or other relevant sectors is highly desirable.</p><b>Business Understanding:</b><p>The position requires a high level of commercial and business understanding and the ability to understand MDO's investment objectives, operational activities and strategic priorities and translate legal requirements into practical business solutions.</p><b>Key Competecies:</b><ul><li>Strategic and commercial thinking</li><li>Legal judgement</li><li>Leadership and people development</li><li>Accountability and ownership</li><li>Stakeholder management</li><li>Negotiation and influencing</li><li>Decision-making</li><li>Risk identification and management</li><li>Planning and prioritisation</li><li>Collaboration</li><li>Communication</li><li>Problem solving</li><li>Professional integrity</li></ul>
<p>Supervise the day-to-day Firefighting operations for the assigned site to ensure that work processes are implemented as designed and comply with established standards and procedures. Overview and influencing the teams in order to ensure the optimization of OTTCO s (as a system) in term of safety, environment, production, and margin cost. Coach and mentoring of Firefighting Operators in order to contribute with department on capacity building Processes, and drive the agenda for continuous improvement. Supervises and actively controls all Firefighting operations in close coordination with Unity Team. Developed weekly / monthly reports. Implementation of Incident Command System and competencies. Participate in the development of the emergency response and business continuity plans, continuously update, enhance, review and maintain the plans and pertaining documents to ensure they are up to date. Plan and propose various awareness programs to encourage a work environment that values fire safety. Maintain up to date documentation on SOP s, departmental plans (Emergency Response Plans, Business Continuity plans etc.) for training purposes. Maintain on the ground presence during routine inspections, mock drills, and emergency scenario tests to observe and gather any feedback for improving the fire & safety policies and plans. Initiates emergency response in case of major incidents. Decides and declares type of emergency to ensure that all emergencies are handled in the most effective and safe way. Acts as the Operations Site Coordinator during plant upset / emergency situations. Ensures all operations staff are familiar with their unit emergency procedures. Optimization Reviews and analyses Firefighting parameters and performance and takes necessary action to ensure targets are met with minimum wastage and optimum cost. Works with the unit supervisor to identify and eliminate unplanned flare sources and optimize utility usage. QHSE. risks associated with their risk. Awareness of Emergency preparedness and response measures. Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations.</p><p><strong>Desired Candidate Profile</strong></p><h2>QUALIFICATIONS, EXPERIENCE, & SKILLS:</h2><p>Bachelors in Fire & Safety Management or relevant +10 Years of relevant experience in similar role. Exposure to and experience with all fire and safety equipment s used in a refinery or petrochemicals. Demonstrated working experience in: SOP interpretation, Refinery operations (Process, Static & Rotating Equipment), HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response), Process Control Troubleshooting. Emergency Response Assessment, Risk Assessment. Competencies: Proficiency in M/S Office, Procedure Writing, Information Management, Fire Equipment Specifying, Supervisory skills, Planning & Organizing skills, Analytical & Observational skills, Emergency Response Assessment, Risk Assessment. Ability to work collaboratively to develop and deliver appropriate solutions. Ability to describe personal strengths and development needs. Demonstrated ability to cooperate with and influence peers. Demonstrated ability to listen and collaborate with others. Technical understanding of downstream petroleum industries. Business understanding of HC (hydrocarbons) marketing and their movements. Understanding of LP optimization. Collaborative Approach, Managing performance, Exercising influence, Work Prioritization, Report Writing. SOP interpretation, Terminal operations (Process, Static & Rotating Equipment), HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response), Process Control Troubleshooting, Risk Assessment, Communication. Must hold a valid certificate in the following courses according to Association of Fire Chiefs: Fire Fighter I and II, First Aid and Basic Life Support, ICS 100 and 300, Incident Safety Officer, Industrial Fire Fighter, HAZMAT Operations, Rope Rescue, Confined Space Rescue, Bulk Storage Emergencies, Fire Inspector, Fire Instructor I, II, Fire Officer I, II, Train the trainer.</p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<ul style="font-size: 11px;"><li style="font-size: 11px;"><strong style="font-size: 11px;">Education:</strong> Bachelor s or Master s degree in Business, Agriculture, Supply Chain, or a related field.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Work experience:</strong> Experience: 5+ years of experience in business development in the TIC industry, with a focus on agriculture and/or minerals inspection. MBA/bachelor s degree in appropriate discipline Experience working for a recognized TIC company or inspection agency.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Skills:</strong> Strong understanding of commodity inspection, certification standards, and international trade regulations. Strong knowledge of commodities markets, trading practices, quality standards, and regulatory requirements. Proven ability to identify and capitalize on business opportunities, negotiate contracts, and achieve sales targets. Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strategic thinker with analytical capabilities to assess market trends, competitive landscape, and client needs. Results-oriented mindset with a drive for continuous improvement and innovation. Willingness to travel domestically and internationally as needed to meet with clients and attend industry events</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<ul><li>Perform a variety of nail services, including manicures, pedicures, nail enhancements, and nail art, tailored to each client's preferences and needs.</li><li>Maintain a clean and sanitized work environment by following strict hygiene protocols and ensuring tools are properly sterilized.</li><li>Consult with clients to assess their nail health and recommend appropriate services and treatments for their specific needs.</li><li>Provide exceptional customer service through effective communication, building rapport, and ensuring clients feel comfortable and valued.</li><li>Handle client scheduling and maintain a well-organized appointment system to optimize workflow and minimize wait times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English is essential; additional language skills are a plus for effective communication with a broader client base.</li><li>State-issued nail technician license or certification, demonstrating compliance with industry standards and regulations.</li><li>Minimum of 1-2 years of relevant experience in a salon or spa setting, showcasing hands-on expertise in nail care.</li><li>Knowledge of various nail techniques, including gel, acrylic, and nail art, to cater to a diverse clientele.</li><li>Ability to work flexible hours, including evenings and weekends, to accommodate client schedules and peak salon times.</li><li>Strong interpersonal skills to foster positive client relationships and handle inquiries with professionalism and warmth.</li></ul>
<p>Conduct client diagnostics, Deliver treatment services (Dermatology & Cosmetolgical including Body/
Slimming ) and Enhance own technical knowledge WITH THE OBJECTIVE OF retaining and satisfying
the clients and meeting Topline targets for Kaya Oman WITHIN the limits imposed by service SOPs and
medical processes </p><br><p>Functional Planning
Participate in Clinic Operational planning and review with Clinic Manager; Seek opportunities and
establish mechanisms to build and enhance technical knowledge of clinic teams; Provide coaching and
mentoring inputs to enable higher performance
New Service
Delivery (NSD)
Collect and share feedback on trends / learnings on new technology or products / client needs to the NSD
team
Service Quality
Management
Conduct regular follow-ups with clients; Conduct Medical audits in clinic; Analyze medical complaints and
take corrective action; Give feedback, if any, to the Operations or Medical team on any factors in clinic
impacting service quality
Research If interested, participate in trials with newer services and products; Present experiences in conferences
and publish papers in journals
CME and Doctor
Training
Participate and continuously enhance own technical knowledge through CME Meetings, trainings;
conference, internet and websites; Keep self updated on latest techniques related to skin rejuvenation,
anti-ageing, hair removal, acne and pigmentation; Participate in new machine training conducted by the
vendor or internal training team; Participate in training for new services / changes in existing services
from internal training team; Share client needs, market and service information with other teams for
changes / new services innovation
Medical Marketing Prepare write-ups on cosmetic dermatology topics and advanced technology on a periodical basis
Client Engagement /
Diagnostic
Build rapport with the client; Inquire and understand details of the Skin , Hair , Body concerns; Use
diagnostic tools to arrive at a diagnosis; For complex cases / specialist cases refer the client to a specialist
doctors/seek test results; Identify the best available solution for the concern; Document the plan /
recommended treatment with products from pharma / own product portfolio; Explain and align client on the
treatment details, expectations, results, potential side effect, duration, etc.; Inform client about the
treatment price and package (by taking information from the front desk); Direct them to the CC for closure
and billing
Service Delivery
Receive the schedule of appointments from CM or CC; Based on type of session conduct patch tests, skin
priming, etc. on the client; Follow the SOPs to the extent possible for the various services; Conduct the
treatment session; Direct client to front desk for scheduling next appointment; Document client's visit
related details for the client history file; Discuss and receive target achievement inputs across the various
verticals to improve performance on a monthly basis; Seek opportunities to cross sell other services /
product portfolio at consultation stage based on the skin analysis or subsequent sessions
Medical Integration
People Management
Periodically identify and analyse gaps in technical knowledge of the clinic teams; Share medical
knowledge and enhance team's knowledge; Continuously coach and mentor the team to enhance
performance standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Exp</p><p>MD in Dermatology & Venerology with atleast 5 - 8 years of specialized Cosmetic Dermatology experience with</p><p>Oman MOH Licence</p><p>Behavioral skills Planning & analytical skills, Business acumen, Eye for detail, Execution orientation, Interpersonal skills,</p><p>Communication skills, Customer service orientation, Teamwork, Counselling skills,</p>
<p>The Cluster Sales Manager is a full-time, on-site role based in Muscat, responsible for driving revenue and market share for IntercityHotel Muscat, Bawshar, Nizwa & Salalah. Day-to-day activities include identifying and developing new business opportunities, managing key corporate, government, and travel trade accounts, and conducting regular sales calls and client visits. The role oversees the preparation of proposals, contracts, and rate agreements, and collaborates with revenue management and marketing teams to optimize pricing, promotions, and distribution channels. The Cluster Sales Manager monitors sales performance prepares reports and forecasts, and participates in networking events, trade shows, and familiarization trips to strengthen brand presence and client relationships. Close cooperation with the operations team is required to ensure guest expectations are met and account commitments are fulfilled.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong experience in hotel or hospitality sales, including managing corporate, government, and leisure accounts.
Proficiency in account management, business development, and negotiation, with the ability to close deals and maintain long-term partnerships.
Knowledge of revenue management principles, pricing strategies, and distribution channels relevant to the hotel industry.
Excellent communication, presentation, and interpersonal skills, with the ability to work effectively in a multicultural environment.
Solid organizational and analytical abilities, including experience with sales reporting, forecasting, and use of CRM or sales systems.
Demonstrated capacity to work on-site, handle multiple priorities, and collaborate with cross-functional teams.
Previous experience in the GCC or Middle East market is an advantage; fluency in English is required, and additional languages are beneficial.
Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.</p>
<ul><li><p>Handle inbound and outbound customer calls.</p></li><li><p>Respond to customer emails and approved digital channels.</p></li><li><p>Identify and understand customer issues.</p></li><li><p>Perform first-level troubleshooting.</p></li><li><p>Create and update incidents/service requests in BMC Helix.</p></li><li><p>Categorize and prioritize tickets correctly.</p></li><li><p>Follow approved troubleshooting procedures and knowledge articles.</p></li><li><p>Escalate unresolved issues to appropriate support groups.</p></li><li><p>Maintain accurate ticket documentation.</p></li><li><p>Follow call scripts and security procedures.</p></li><li><p>Meet individual and team SLA/KPI targets.</p></li><li><p>Maintain professional customer communication.</p></li><li><p>Participate in training, quality monitoring, and knowledge sessions.</p></li><li><p>Support shift operations including 8x5, 16x5 and 24x7 coverage as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Education:</strong> Diploma or bachelor’s degree preferred; IT, Computer Science, Business, Communications, or related field</p></li><li><p><strong>Experience:</strong> 1–2 years minimum in Helpdesk, Call Center, Customer Service or Technical Support</p></li><li><p><strong>English:</strong> Good written and spoken English</p></li><li><p><strong>Arabic:</strong> Excellent Arabic communication — essential for end-user support</p></li><li><p><strong>Computer Skills:</strong> Strong Windows, MS Office, browser, and general troubleshooting skills</p></li><li><p><strong>Customer Service:</strong> Strong customer-facing and telephone etiquette</p></li><li><p><strong>ITSM:</strong> Basic understanding of Incident, Request, SLA, and Escalation concepts</p></li><li><p><strong>Ticketing:</strong> Experience with ITSM/ticketing systems preferred</p></li><li><p><strong>Typing:</strong> Good typing speed and accurate data entry</p></li><li><p><strong>Shift Work:</strong> Must be willing to work 8x5, 16x5 and eventually 24x7 shifts</p></li><li><p><strong>Security:</strong> Able to follow confidentiality, access-control, and information-security procedures</p></li></ol>
<ul><li><p>Field demonstrations and hands-on customer visits to drive pipeline growth, actively identifying and qualifying new sales opportunities alongside cold outreach, phone calls, networking, and business directories.</p></li><li><p>Conduct product demonstrations at job sites and explain product features, applications and benefits to customers.</p></li><li><p>Generate leads and develop new customers for power tools and related products.</p></li><li><p>Maintain regular follow-ups with customers and manage sales activities, enquiries, quotations, emails, call logs and appointments.</p></li><li><p>Achieve monthly sales targets and business development objectives.</p></li><li><p>Understand customer requirements and recommend suitable power tools and solutions.</p></li><li><p>Handle the complete sales cycle from enquiry generation to order confirmation.</p></li><li><p>Manage key accounts and develop strong, long-term customer relationships.</p></li><li><p>Coordinate with internal teams regarding product availability, delivery, technical requirements and customer support.</p></li><li><p>Maintain awareness of competitor products, market trends and pricing.</p></li><li><p>Provide basic after-sales support and coordinate with the service team to address customer requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Age 22- 30 years</p></li><li><p>Minimum 1-3 years of experience as a Sales Engineer / Sales Executive in power tools or industrial equipment.</p></li><li><p>Diploma / ITI / Engineering qualification in Mechanical, Production, Automobile or Electrical fields.</p></li><li><p>Experience handling power tool brands such as HiKOKI (Hitachi), Makita, Bosch or DeWalt will be highly preferred.</p></li><li><p>Candidates with experience in trading companies in GCC or India are preferred.</p></li><li><p>Strong technical knowledge of professional and industrial power tools.</p></li><li><p>Experience in product demonstrations, technical comparisons and value selling.</p></li><li><p>Experience handling the complete sales cycle, including enquiry generation, quotation, negotiation, order closing and payment collection.</p></li><li><p>Good English communication skills.</p></li><li><p>Willingness to travel for customer visits and sales activities.</p></li><li><p>Good customer relationship and business development skills.</p></li><li><p>Proficiency in MS Word, Excel, PowerPoint, email communication and basic file management.</p></li></ul>
<p>Service Delivery
Service to be performed to the clients (irrespective of genders)
Services are related to Skin, Hair & Body (Laser, Peels, Body
Services, Facial treatments & others)
Perform the services as per Kaya SOP standards.
Conduct pre-checks for the treatment before beginning the client
session.
Explain service/procedure process, benefits, machines used, pre
and post treatment care, etc. to the client; For existing client,
check on previous session experience before conducting the
session;
Gauge the need for Doctor Intervention, if required during or
after service.
Assisting Doctors for Doctor led services
MOH related formalities to be performed.
Service Hours
Productivity of the
Practioner
Efficacy of Service
Driving Business
Cross sell/ Upsell services & products and maintain stock with the
objective of achieving smooth clinic operations, enhancing client
satisfaction and retention within the limits imposed by Kaya
operations processes and local regulatory requirements.
Need identification and analysis of client skin, hair and body.
Drive Inputs by highlighting client concern and recommending
dermatologist meet up.
Recommend service line basis the initially diagnosis of client’s
skin and suitable services.
Out calling the existing serviced clients for appointments.
Achieving Individual Sales Target & Clinic Target
Laser, Product, Skin
Glow, Body Solutions
Individual billing
No. of converted clients
to meet ups.
Consumption/
Utilization to be
min.80%
System & Process
Orientation
Seek client signature on consent form prior to service; Prepare
and sign Therapy sheet for laser, facial, etc.;
Seek Doctor review and counter signature on Therapy sheet,
especially Laser; File the documents in the client file;
Perform job related tasks/activities with consistency, accuracy
and thoroughness
Support in Stock management process of the clinic.
Participate in refresher trainings for therapies as nominated by
CM.
Perform services to customer with utmost care and diligence in
accordance with the training instructions, Standard Operating
Procedures and guidelines provided
Responsible to report misconducts and incidents of violation of
Kaya Code of Conduct (COC)/ SOP at clinic level.
Making Callouts to clients as per CM instructions.
Process Audit Scores
COC Adherence Score
Customer
Experience
Management
To ensure a high degree of Customer experience for all customers
visiting the clinic thus upholding Kaya’s promise of a world class
skin care clinic.
Explain and recommend Need Based treatment for clients;
Prepare the client for Doctor led procedures and call the Doctor;
NPS Scores
Customer Feedback
Client Retention
Mystery Audits
Explain medication / products recommended by Doctors (post
doctor session) to clients;
For laser, follow up with client regarding the skin reactions, if any
Prepare, deliver and take feedback on services delivered </p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>Identify and lead the development and implementation of Prepress workflow process improvements and automation. Responsible for devising a tracking system of daily work orders in correlation with the production schedule and on-time delivery to the customers. Maintain consistent communications of project details and scheduled job status with other managers and customer service. Communicate with customers regarding any problems, questions, or concerns if required. Record problems, such as downtime, and the actions taken. Monitor and ensure that the artwork for printing is prepared as per the customer's needs. To assist customers with all aspects of their printing requirements. Oversee the maintenance of machines in the repro department. Update the software required in the repro department with approval from the management. In charge of ordering consumables (Plates, chemicals, Screens, papers, toners, cartridges) and checking before using them for quality output. Assist in the continuous improvement of customer supply chains to the repro/design process to improve operational efficiency and customer service. Ensure that the department's procedures are followed maintained and further developed when required. Flexo Plate making , Esko ,Packaging & Labeling Software</p>
<p><br></p><p>Welding Engineer - Job Description</p><p>Job Title: Welding Engineer</p><p>Job Summary: A Welding Engineer is responsible for planning, developing, supervising, and improving welding processes to ensure the quality, safety, and efficiency of fabrication and construction activities. They ensure compliance with industry standards, project specifications, and quality requirements in manufacturing, oil & gas, construction, power, and infrastructure projects.</p><p>Key Responsibilities</p><ul><li>Develop, review, and approve Welding Procedure Specifications (WPS) , Procedure Qualification Records (PQR) , and Welder Qualification Records (WQTR/WPQ) .</li><li>Monitor and control welding activities to ensure compliance with project specifications, codes, and standards (ASME, AWS, API, ISO, EN, etc.).</li><li>Provide technical support and guidance to welders, supervisors, inspectors, and project teams.</li><li>Evaluate welding techniques, materials, consumables, and equipment for suitability and efficiency.</li><li>Investigate welding defects, failures, and non-conformities and implement corrective actions.</li><li>Coordinate with Quality Control (QC), Non-Destructive Testing (NDT), and production teams.</li><li>Review engineering drawings, material specifications, and fabrication requirements.</li><li>Ensure proper implementation of welding procedures and heat treatment requirements.</li><li>Conduct welding procedure qualification tests and welder performance qualification tests.</li><li>Monitor productivity, welding parameters, consumable usage, and project schedules.</li><li>Ensure compliance with safety regulations and environmental requirements.</li><li>Prepare technical reports, welding documentation, and inspection records.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's Degree in Mechanical Engineering , Welding Engineering , Metallurgical Engineering, or related field.</li><li>Professional certifications such as:</li><ul><li>AWS Certified Welding Inspector (CWI) (preferred)</li><li>International Welding Engineer (IWE) (preferred)</li><li>CSWIP 3.1/3.2 (advantageous)</li></ul><li>Knowledge of international codes and standards:</li><ul><li>ASME Section IX</li><li>ASME B31.3/B31.1</li><li>AWS D1.1</li><li>API 1104</li><li>ISO 3834</li></ul></ul><p>Required Skills</p><ul><li>Strong knowledge of welding processes:</li><ul><li>SMAW</li><li>GTAW (TIG)</li><li>GMAW (MIG)</li><li>FCAW</li><li>SAW</li></ul><li>Understanding of metallurgy and heat treatment.</li><li>Knowledge of NDT methods (RT, UT, MT, PT).</li><li>Ability to interpret engineering drawings and specifications.</li><li>Root cause analysis and problem-solving skills.</li><li>Strong communication and leadership abilities.</li><li>Proficiency in MS Office and welding management/documentation systems.</li></ul><p>Experience Requirements</p><ul><li>5-10+ years of experience in welding engineering, fabrication, construction, or oil & gas projects.</li><li>Experience in pressure vessels, pipelines, structural steel, tanks, or process piping projects.</li><li>Familiarity with EPC projects and quality management systems.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Welding rejection/repair rate.</li><li>Productivity and welding efficiency.</li><li>Compliance with project quality requirements.</li><li>Number of qualified welders and procedures.</li><li>Safety performance and incident reduction.</li><li>On-time completion of welding activities.</li></ul><p>Reporting Structure</p><p>Reports To: QA/QC Manager, Fabrication Manager, Construction Manager, or Project Manager</p><p>Supervises: Welding Supervisors, Welders, Welding Technicians, and Welding Inspectors (as applicable).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Mechanical Engineering , Welding Engineering , Metallurgical Engineering, or related field.</li><li>Professional certifications such as:<ul><li>AWS Certified Welding Inspector (CWI) (preferred)</li><li>International Welding Engineer (IWE) (preferred)</li><li>CSWIP 3.1/3.2 (advantageous)</li></ul></li><li>Knowledge of international codes and standards:<ul><li>ASME Section IX</li><li>ASME B31.3/B31.1</li><li>AWS D1.1</li><li>API 1104</li><li>ISO 3834</li></ul></li><li>Strong knowledge of welding processes:<ul><li>SMAW</li><li>GTAW (TIG)</li><li>GMAW (MIG)</li><li>FCAW</li><li>SAW</li></ul></li><li>Understanding of metallurgy and heat treatment.</li><li>Knowledge of NDT methods (RT, UT, MT, PT).</li><li>Ability to interpret engineering drawings and specifications.</li><li>Root cause analysis and problem-solving skills.</li><li>Strong communication and leadership abilities.</li><li>Proficiency in MS Office and welding management/documentation systems.</li><li>5-10+ years of experience in welding engineering, fabrication, construction, or oil & gas projects.</li><li>Experience in pressure vessels, pipelines, structural steel, tanks, or process piping projects.</li><li>Familiarity with EPC projects and quality management systems.</li></ul>
<p>An exciting opportunity has arisen to join a thriving international school in Muscat that is committed to delivering a world-class education within a caring and inclusive community. Catering for students from Early Years through to Grade 12, the school offers the full International Baccalaureate continuum and is recognised for its strong academic standards, personalised approach to learning and commitment to developing confident, compassionate and internationally minded young people.</p><p>Outside of school, Oman is a paradise for those who enjoy the outdoors. Spectacular beaches, rugged mountains, dramatic wadis, desert landscapes and world-class diving, snorkelling and hiking are all within easy reach. The capital, Muscat, offers an appealing mix of traditional charm and modern convenience, with excellent restaurants, caf s, shopping malls, cultural attractions, sporting facilities and a thriving expatriate community. The country's central location also makes it easy to explore the wider Middle East, Asia, Europe and Africa, with excellent flight connections from Muscat International Airport. Whether you're seeking adventure, cultural experiences or simply a relaxed lifestyle in a beautiful setting, Oman offers an exceptional destination in which to live, work and grow professionally.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree must match teaching subject</p><p>Recognised teaching qualification (PGCE, B.Ed., QTS or equivalent)</p><p>A minimum of two years' recent teaching experience, ideally within an International Baccalaureate or other international curriculum </p><p>Passion for delivering engaging, inquiry-based learning and fostering student achievement </p><p>Commitment to creating an inclusive, student-centred classroom where every learner can thrive.</p><p>Excellent communication, collaboration and interpersonal skills, with the ability to work effectively within a diverse international community </p><p>Strong classroom management and the ability to differentiate learning to meet the needs of all students </p><p>Commitment to ongoing professional development and a willingness to contribute to the wider life of the school through extracurricular activities</p><p>A positive, adaptable and reflective approach to teaching, with high expectations for student progress and wellbeing</p><p>All appointments are subject to satisfactory references, safeguarding checks and compliance with Omani employment and visa requirements</p>
<p>PRIMARY TEACHERS FOR THE FORTHCOMING ACADEMIC YEAR</p><p>IMMEDIATE START Location: Muscat Oman</p><p>Reason: New Classes Opening - are you ready to move now? An exciting opportunity has arisen to join a thriving international school in Muscat that is committed to delivering a world-class education within a caring and inclusive community. Catering for students from Early Years through to Grade 12, the school offers the full International Baccalaureate continuum and is recognised for its strong academic standards, personalised approach to learning and commitment to developing confident, compassionate and internationally minded young people.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree must match teaching subject</li><li>Recognised teaching qualification (PGCE, B.Ed., QTS or equivalent)</li><li>A minimum of two years' recent teaching experience, ideally within an International Baccalaureate or other international curriculum</li><li>Passion for delivering engaging, inquiry-based learning and fostering student achievement</li><li>Commitment to creating an inclusive, student-centred classroom where every learner can thrive.</li><li>Excellent communication, collaboration and interpersonal skills, with the ability to work effectively within a diverse international community</li><li>Strong classroom management and the ability to differentiate learning to meet the needs of all students</li><li>Commitment to ongoing professional development and a willingness to contribute to the wider life of the school through extracurricular activities</li><li>A positive, adaptable and reflective approach to teaching, with high expectations for student progress and wellbeing</li><li>All appointments are subject to satisfactory references, safeguarding checks and compliance with Omani employment and visa requirements</li></ul>
<p>Key Competencies & Responsibilities</p><ul><li><p>Strategic Planning: Align HR strategy with overall business objectives, drive workforce planning, and lead organizational change initiatives.</p><br></li><li><p>Policy & Compliance: Draft comprehensive HR policies and employee handbooks in full compliance with Omani Labor Law and tailored to fast-paced retail operations.</p><br></li><li><p>Performance & Talent Management: Design key performance indicators (KPIs), compensation structures, and talent development programs to foster local talent.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p><br></p><ul><li><p>Nationality: Omani National.</p><p><br></p></li><li><p>Professional Experience: Minimum of 5 years of experience in Human Resources management.</p><p><br></p></li><li><p>Specialized Expertise: Proven track record in developing HR strategies and formulating, updating, and implementing HR policies and procedures.</p><p><br></p></li><li><p>Professional Certifications: <strong><u>CIPD certification</u></strong> (or equivalent) is strongly preferred.</p><p><br></p></li><li><p>Industry Experience: Background in the Retail sector is highly preferred.</p><br></li><li><p><strong><u>Omani Candidates preferred.</u></strong></p></li></ul>
<br><p>IT Project Manager to lead end-to-end delivery of complex enterprise IT initiatives (infrastructure upgrades, software development, system integrations), managing scope, schedule, budget (CapEx/OpEx), vendors/SLAs, and stakeholder reporting up to C-level SteerCo. Reports to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 6–10 years in IT project management, large-scale enterprise delivery</p><p>Active PMP or PRINCE2 Practitioner required; CSM/PMI-ACP/SAFe preferred</p><p><br><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong></p><p><br></p>
<br><p>IT Program Manager to orchestrate a portfolio of interdependent projects toward strategic transformation objectives — program governance, benefits realization, enterprise vendor/MSA management, and Agile-at-scale transformation, reporting to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 10–15 years in IT delivery, with 5+ years as a Program Manager on multi-million-dollar enterprise transformations</p><p><br></p><p>PMP or PRINCE2 required (baseline); PgMP/MSP highly preferred; SAFe Agilist/RTE crucial</p><p><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong><br></p>
<p><h4>Job identification</h4>
<p>35126</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>08/18/2026 12:00 PM</p>
<h4>Apply before</h4>
<p>09/01/2026 11:59 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>