وظائف مهندس انظمة مدمجة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>In this role, your main tasks will be as follows:</strong></p><br><br><p><br>- Ensure the integrity of master data in Stellantis' key systems<br>- Ensure that all pending master data update requests are directed to the correct contact<br>- Maintain OBT master data processes to support data quality<br>- Develop and document processes with other functional data managers to support ongoing maintenance and data integrity<br>- Provide assistance in resolving data quality issues<br>- Be responsible for updating master data training documents<br>- Promote continuous improvement of the master data troubleshooting process<br>- Participate remotely in the "war room" for different markets to gather feedback on troubleshooting<br>- Assist and train on the application and implementation of procedures, standards, and guidelines on data ownership<br>- Ensure OBT troubleshooting is followed up by SP and Stellantis operations<br>- Update PowerBi data analysis with the help of the IT team if necessary</p><br><br> <br> Required profile : <p><strong>Degree:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 1 to 3 years</p><br><br><p><strong>Skills:</strong></p><br><br><p><strong>IT skills to work independently on IT systems<br>Basic knowledge of logistics<br>Ability to work with complex datasets in an environment with integrated and external systems<br>Use of Microsoft Office</strong></p><br><br><p><strong>Strong problem-solving ability<br>Ability to work with a variety of systems<br>Ability to meet deadlines, prioritize workload, and achieve effective results in a dynamic and changing environment</strong></p><br><br><p>• Data collection and processing<br>• KPI analysis and reporting<br>• Eliade<br>• Eole<br>• Excel<br>• OBT<br>• Power BI<br>• End-to-end outbound process<br>• PO/Rate ticket management<br>• Stakeholder coordination</p><br><br><br> <br><br> </div>

<p>To drive Customer Complaints and Excursion Quality Eradication Program. To ensure the interface with division/ FQS and customer with requested cycle time. Main Quality interface with Kangaroo customer in Bouskoura plant. To ensure the follow-up of customers feedback and requests related to the managed Customer Incidents. To achieve and sustain the Best-in-class 8D reports for Customers through dissemination of robust methodology for problem solving. To monitor 8D actions effectiveness and propose actions in case of highlighted gaps. To take the lead on managed packages Quality improvement Program and actions X fertilization. To participate on KPI deviation RCA and action plan elaboration. To manage Internal and External X-fertilization. To manage customer RMA stock disposition.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineer Bac+5</li><li>5 years of experience in quality.</li><li>Customer oriented abilities.</li><li>Good communication and negotiation skills</li><li>Good knowledge of quality tools (8D, 5Why's, Fishbone .) and quality management system (automotive standards).</li><li>Perfect level of spoken and written French and English</li></ul>

<p><b>Job Description</b></p><p>As a Support Engineer,&nbsp; your responsibilities will include the following:</p><p><br></p><p>Planning of support tasks.</p><p>Performing support tasks.</p><p>Customer support</p><p>Profile</p><p><br></p><p>Having completed a Bac+5 degree with 2 years of experience in a similar position.</p><p><br></p><p>You are proficient in/familiar with the&nbsp; technologies&nbsp; and tools listed below:</p><p><br></p><p>Knowledge of WebSphere deployment environments.</p><p>Knowledge of JAVA/J2EE.</p><p>Proficiency in&nbsp; English&nbsp; , both written and spoken.</p><p>Qualifications</p><p>Your&nbsp; qualities&nbsp; are the key to your success; you are:</p><p><br></p><p>Rigorous (oneself),</p><p>Possessing a team spirit,</p><p>Possessing strong adaptability and organizational skills,</p><p>Possessing excellent customer relationship skills,</p><p>Possesses a good sense of listening.</p><p>You are comfortable speaking and writing in both French and English.</p><p><br></p><p>Join Us And Let's Play The Digital Game!</p><p><strong>Desired Candidate Profile</strong></p><p>Graduated from Bac+5 with 2 years of experience in a similar position. You master/know the following technologies and tools: Knowledge of WebSphere deployment environments. Knowledge of JAVA/J2EE. Mastery of English, written and spoken.</p>

<p>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&amp;D centers around the globe. Become a part of the strength within.</p><p>Hexcel is currently seeking a Manufacturing Engineer for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations:</p><p>Provide day-to-day engineering support to production operations to ensure safe, efficient, high-quality, and on-time manufacturing performance. Act as an EHS role model by promoting a proactive safety culture, identifying risks, and ensuring compliance with all health, safety, and environmental requirements. Develop, implement, and optimize manufacturing processes, work instructions, tooling, and production methods to improve productivity and product quality. Lead troubleshooting activities by performing root cause analysis, implementing corrective and preventive actions, and driving sustainable problem resolution. Manage the introduction of new products, programs, and work packages, coordinating with global engineering teams and cross-functional stakeholders. Review engineering drawings, specifications, and design changes to ensure manufacturability, compliance, and successful implementation in production. Maintain accurate ERP data, including Bills of Materials (BOMs), routings, process plans, and manufacturing documentation. Support cost reduction initiatives through process optimization, standard cost evaluations, waste elimination, and the application of Lean Manufacturing and Six Sigma methodologies. Lead and participate in cross-functional projects focused on continuous improvement, operational excellence, quality enhancement, and customer satisfaction. Provide technical support during customer visits, audits, and qualification activities while ensuring compliance with quality management systems, regulatory requirements, and company policies.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong></p><ul><li>Engineering degree in Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Materials Engineering, Aerospace Engineering, or a related technical discipline.</li><li>3 5 years of experience in a manufacturing, industrial, aerospace, automotive, or engineering environment.</li><li>Experience in process development, production support, continuous improvement, and project management.</li><li>Lean Manufacturing and/or Six Sigma certification is considered an asset.</li><li>Experience with ERP systems and manufacturing planning tools.</li><li>Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously.</li><li>Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional and international environment.</li><li>Proficiency in Microsoft Office applications and engineering software tools.</li><li>Fluent in English and French.</li><li>Candidates must be eligible to work in the country where the position is based.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>AbbVie Bioresearch Center in Worcester, MA is seeking a Facilities Engineer to join the Facilities Engineering group. The Facilities Engineer will play an important role in helping ensure safe, reliable, compliant, and efficient facility operations through effective technical support, problem solving, and collaboration with internal stakeholders and external vendors. This role will support day-to-day facility needs while contributing to the management of facility maintenance and the planning, coordination, and execution of facility improvement projects and related maintenance activities across a multi-site campus that&nbsp;includes&nbsp;biomanufacturing, research, administrative, and warehouse environments. The position will also support small- to medium-sized projects that sustain and improve site infrastructure and building systems. Strong attention to detail, sound judgment, and the ability to work across multiple functional areas are essential to help identify issues, coordinate solutions, and support timely completion of assigned work. The role will also involve site walks, field assessments, drawing review, vendor coordination, and other activities needed to support ongoing facility operations and improvements.</p><br><p>Responsibilities</p><br><ul><li>Plan and execute small- to medium-sized facility projects involving site infrastructure, utilities, building systems, and supporting equipment through the full project lifecycle, including scope management, scheduling, budgeting, and coordination of activities with internal stakeholders and contractors. Partner with stakeholders and end users to gather requirements, define needs, and support solution development.&nbsp;</li><li>Manage the work order lifecycle, including creation, planning, coordination, execution, documentation of completed activities, and closeout in the CMMS system (Maximo) in accordance with company procedures. Create and coordinate follow-up actions as needed to maintain reliable facility operations.&nbsp;</li><li>Host vendors and contractors on site, support coordination of work, and ensure adherence to site standards and expectations.&nbsp;</li><li>Conduct site walks, field assessments, surveys, and investigations to define scope, identify issues, and verify field conditions. Develop remediation plans based on findings and manage execution through work orders and internal and external vendors.&nbsp;</li><li>Assist in troubleshooting facility and utility-related issues and coordinate corrective actions with internal teams and external vendors. Provide prompt response to reported facility issues and demonstrate the ability to think clearly under pressure in a cGMP environment.&nbsp;</li><li>Review drawings, sketches, specifications, and redlines to support maintenance, project, and repair activities.&nbsp;</li><li>Ensure all work is performed in accordance with applicable policies, procedures, safety expectations, and compliance requirements.&nbsp;</li><li>Partner with a diverse customer base and deliver strong service. Maintain effective working relationships with internal and external collaborators, and communicate tactfully and respectfully in oral, written, and presentation formats.&nbsp;</li><li>Demonstrate strong problem-solving and analytical skills to meet departmental, site, and divisional targets and objectives.&nbsp;</li><li>Improve methods, designs, and processes by identifying and implementing innovative ideas and cost-saving opportunities, and by developing practical solutions to problems.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>A Bachelors Degree in Engineering, science or closely related discipline is desired, or equivalent technical experience plus demonstrated competence, with a desired 2+ years of significant engineering and/or operational experience. Additional post-graduate education may contribute towards the desired years of experience.</li><li>Has demonstrated competency within a discipline.</li><li>Possesses a working technical knowledge and application of concepts, practices, and procedures. Ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Demonstrates judgment within defined procedures and practices to determine appropriate action.</li><li>Interacts well with diverse groups within engineering and maintains strong working relationships with internal and external collaborators.</li><li>Listens to and understands others' points of view and articulates tactfully and respectfully one's own perspective orally, in writing, and in presentations.</li><li>Works well with other engineers in a collaborative, fast-paced goal-driven environment.</li><li>Possesses interpersonal skills to negotiate and reconcile differences.</li><li>Has a technical background in health care, medical devices, pharmaceutical, biologics, or similar industries (preferred).</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

<p>Your mission Within our project teams, you will contribute to the development of innovative digital solutions for large clients in the banking, insurance, energy, and industry sectors. You will join a multidisciplinary team, organized in Agile mode, working on high-impact business projects. As an Automated Test Engineer, you will be involved in various missions such as: Develop and maintain automated test scripts with Selenium and Robot Framework. Participate in the definition of test scenarios in collaboration with functional teams. Integrate tests into continuous integration (CI/CD) pipelines. Identify and document anomalies detected during test campaigns. Produce clear test reports and ensure follow-up of results.</p><p><strong>Desired Candidate Profile</strong></p><p>Your profile Diploma (e) from a Bac+5 in computer science or equivalent. Confirmed experience (6 years and more) in test automation with Selenium WebDriver and Robot Framework. Mastery of a programming language (Python, Java, etc.) used in test scripts. Knowledge of versioning tools (Git) and continuous integration (Jenkins, GitLab CI...). Good understanding of software testing methodologies and Agile environments. Analytical mind, rigor, and ability to work in a team.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As a Digital Engineer passionate about process optimization and digital innovation, you will be responsible for identifying areas for improvement and developing innovative operational and IT solutions to improve the performance and efficiency of our industrial and service activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and optimize internal processes and collaborate with different departments to identify and implement appropriate solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and deploy IT tools for performance monitoring, digitization of manual tools, and process automation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leveraging production data using analytical software (Python, SQL, Power BI, AI, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the company's Industry 4.0 projects</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments and propose innovative solutions to support the company's digital transformation</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Job Requirements</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree from an engineering school in Industrial Engineering, Computer Science, or a similar field</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in cross-functional project management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in IT development and data analysis tools (Python, RPA, SQL, VBA, Power BI, C#, Microsoft Power Platform, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of automation tools and AI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team, analytical mind and sense of innovation</font></font></li></ul>

<p><strong>Global responsibility for L2 technical support:</strong> Incident, problem, and critical change management.</p><p><strong>Change Management:</strong> Piloting change processes, validation, and monitoring their execution.</p><p><strong>Audits and Recommendations:</strong> Conducting client audits and proposing best practices.</p><p><strong>Technical Documentation:</strong> Drafting and revising operational procedures (SOPs), update reports, and change reports.</p><p><strong>Major Incident Management:</strong> Handling high-severity tickets, including service requests and service restoration.</p><p><strong>Client Relations:</strong> Understanding client needs and conducting proof of concepts (POCs) or demonstrations for new solutions.</p><p><strong>Functional Support:</strong> Assisting internal teams as per organizational needs.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>L2 Technical Support Engineer to strengthen its team dedicated to the management of Microsoft 365 and Azure infrastructures.</p><p>1-3 years of practical experience in L2 technical support: an asset (e.g.: Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert).</p><ul><li>Active Directory: Object and group management, GPOs.</li><li>Azure: AD FS, Azure AD Connect, Azure MFA.</li><li>Microsoft 365: Exchange Server, SharePoint, MS Teams.</li><li>Hybrid environments: Exchange and Office 365.</li><li>PowerShell: Scripting and automation.</li><li>Network: Basic to intermediate knowledge.</li><li>Security: Intermediate security best practices.</li></ul>

<div><b>Job Description</b></div><div>Management and supervision of the Industrial Engineering Organization unit according to defined objectives and KPIs</div><div><br></div><div>Manages and supervises the Industrial Engineering unit in accordance with established objectives and key performance indicators (KPIs).</div><div>Identifies potential areas for improvement within their area of ​​responsibility, provides their expertise and contributes to improving the quality of services provided.</div><div>Ensures compliance with standards, governance and proper execution of processes.</div><div>Supervises and motivates the employees under his direct responsibility.</div><div>Plans the team's regular activities to cover all operational steps and respond to all requests received.</div><div>Defines the objectives, missions and responsibilities of team members. Gives clear instructions, monitors progress and evaluates results.</div><div>Identifies the training and development needs of its employees, monitors their professional development and supports them in putting new skills acquired into practice.</div><div>Proposes and implements actions aimed at improving team performance, organizational flexibility, diversity, succession management, coaching, change management and personal development.</div><div>Qualifications and Experience</div><div>Minimum 5 years' experience&nbsp;</div><div><br></div><div>State-certified engineer in mechanical engineering or industrial field&nbsp;</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p><strong><em>ACTIVITIES</em></strong></p><br><br><p><em> - Participation in QRQC (Quick Response Quality Control)</em></p><br><br><p><em> - Management of supplier escalation security</em></p><br><br><p><em> - Communication with reception inspection for stock control</em></p><br><br><p><em> - Management of supplier interventions on site</em></p><br><br><p><em> - Management of supplier action plans (Z8)</em></p><br><br><p><em> - Analysis and distribution of quality scorecards</em></p><br><br><p><em> - Validation of SAP quality views</em></p><br><br><p><em> - Monitoring and elimination of non-conformities</em></p><br><br><p><em> - Updating quality indicators</em></p><br><br><br><br> <br> <br> Required profile : <p><strong><em>PROFILE SOUGHT</em></strong></p><br><br><p><em> Education: Engineer or Master's degree (Bac+5)</em></p><br><br><p><em> Experience: 2 to 5 years</em></p><br><br><p><em> Languages: Arabic, French, and English</em></p><br><br><br><p><strong><em>SKILLS</em></strong></p><br><br><p><em> - Quality tools: 8D, FMEA, 5M</em></p><br><br><p><em> - Aeronautical knowledge</em></p><br><br><p><em> - Cross-functional management</em></p><br><br><p><em> - Analysis, synthesis, and communication</em></p><br><br><p><em> - Proactivity and initiative</em></p><br><br> <br><br> </div>

<p>Within our project teams, you will be involved in the development and evolution of Full Stack Java / React applications for major clients in complex technical environments.</p><p>As a Software Engineer, your main responsibilities will be:</p><ul><li>Design, develop, and maintain robust and scalable Java backend and React frontend applications.</li><li>Participate in the analysis of functional requirements and the technical design of solutions.</li><li>Implement modern architectures (REST API, microservices).</li><li>Ensure code quality through development best practices (clean code, tests, CI/CD).</li><li>Collaborate closely with multidisciplinary teams (QA, DevOps, architects, etc.) in an Agile environment.</li><li>Participate in code reviews and contribute to the continuous improvement of application performance and quality.</li><li>Be proactive in technical choices and application evolutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree (Bac+4/+5) in Computer Science or equivalent.</li><li>Confirmed experience of 5 years and more in Full Stack Java / React development.</li><li>Very good command of Java (Spring, Spring Boot) and React (Hooks, Redux or equivalent).</li><li>Good knowledge of modern web architectures (REST API, microservices) and relational databases.</li><li>Comfortable in an Agile environment.</li><li>Autonomy, rigor, analytical skills, and team spirit.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>