وظائف أخصائى تخاطب - الرباط المغرب

حتى ٥ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ١٢ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your mission as a Customer Advisor:<ul><li>Prospecting: Develop the portfolio through outbound calls.</li><li>Sales: Present offers and close transactions.</li><li>Negotiation: Handle objections and convince prospects.</li></ul>What we offer you:At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:<ul><li>Compensation and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from the 12th month</li><li>Special Aid El Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul> </div></section><section>Desired Candidate ProfileThe profile we are looking for:Join us if:<ul><li>You have proven experience in telesales</li><li>You have a commercial aptitude</li><li>You master the French language</li></ul>No experience? No problem! We still invite you to apply, our recruitment managers will contact you to offer you a tailored offer.Our recruitment process:<ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In person:</li><li>Collective presentation, answers to your questions, and written tests (French and IT)</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Prospecting: Develop the portfolio through outbound calls.</li> <li> Sales: Presenting offers and closing deals.</li> <li> Negotiation: Handling objections and convincing prospects.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Prospecting: Develop the portfolio through outbound calls.</li> <li> Sales: Presenting offers and closing deals.</li> <li> Negotiation: Handling objections and convincing prospects.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: Join us if: <ul> <li>You have proven experience in telesales. You have a commercial aptitude. You are fluent in French. </li></ul></div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Targeting: Contacting decision-makers and high-potential companies.</li> <li> Advisor: Analyze their needs to propose the appropriate solution.</li> <li> Convincing: Negotiating contracts and closing sales by phone.</li> <li> Follow up: Update customer records and ensure satisfaction.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: Join us if: <ul> <li>You have proven experience in telesales</li> <li>You have a commercial tence app</li> <li>You are fluent in French.</li> </ul> <ul> <li>No experience? No problem!</li> </ul> We still encourage you to apply; our recruitment officers will contact you to offer you a position that matches your profile.</div></section>

Naukri Gulf

Senior SQLI

On-site - المغرب - الرباط ١٣ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">وصف الوظيفة <div> البيئة الفنية والخبرة اللازمة. تحليل المواصفات الوظيفية (قصص المستخدمين) لتحديد حالات الاختبار كتابة وتنفيذ سيناريوهات الاختبار بلغة جيركن اختبار والتحقق من REST APIs باستخدام أدوات مثل Postman بناء وصيانة مجموعات البيانات ذات الصلة للاختبار إدارة الاختبار ومراقبة الجودة باستخدام أداة Jira XRAY تطبيق مبادئ ضمان جودة البرمجيات، وبخاصة ISTQB تطبيق الأساليب الرشيقة، وخاصة سكرم</div></div></section><section>المرشح المطلوبالمؤهلات <div> التواصل بوضوح وبفعالية كتابةً وحديثاً بالفرنسية لسلاسة التفاعل مع المهنة والفرق. تحليل الأوضاع واقتراح حلول مناسبة مع تحديد مجالات التحسين. احترام المواعيد مع الحفاظ على معايير الجودة والتميز التعاون بنشاط مع أعضاء الفريق، مشاركة المعرفة وبناء روح الفريق لتحقيق الأهداف المشتركة تطبيق عقلية التحسين المستمر لتحسين الممارسات والنتائج.</div></section>

من ١ إلى ٤ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Prospecting: Develop the portfolio through outbound calls.</li> <li> Sales: Presenting offers and closing deals.</li> <li> Negotiation: Handling objections and convincing prospects.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </div></section>

Naukri Gulf

Customer Support Consultant

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: <ul> <li>Deliver outstanding customer support via emails and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> What you need to succeed in this role: <ul> <li> Excellent German and English language skills (at least C1 level for both speaking and writing); </li> <li> 6 12 months of experience in customer support; </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> Benefits: <ul> <li>Fixed schedule: Monday Friday, 10 AM 6 PM UTC;</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn . So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div></section>

من ٦ إلى ٩ سنة Naukri Gulf

Sales Account Manager

On-site - المغرب - الرباط ٨ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> We are looking for a strategic, commercially driven Sales Account Manager to lead advertising partnerships across our app ecosystem, within a brand-new business division at InDrive that is scaling rapidly. </div> <div> This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies. </div> <div> In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation. </div> <div> You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business.</div> <ul> <li> Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns.</li> <li> Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets.</li> <li> Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition.</li> <li> Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations.</li> <li> Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue.</li> <li> Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery.</li> <li> Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner.</li> <li> Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking.</li> <li> Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment.</li> </ul> <ul> <li> Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.</li> <li> Develop your professional skills with access to mentoring, career consulting, and learning programs.</li> <li> Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.</li> <li> Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.</li> <li> Work alongside people who take initiative, speak openly, and challenge themselves to grow.</li> <li> Improve your language skills through co-financed courses and internal speaking clubs.</li> </ul> <div> </div></div></section><section>Desired Candidate Profile<ul> <li> 6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies.</li> <li> Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills.</li> <li> A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers.</li> <li> Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new.</li> <li> Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem.</li> <li> Proficiency in Google Workspace (Sheets, Slides) and CRM systems.</li> <li> Native or fluent English and native-level proficiency in Modern Standard Arabic are required. Proficiency in Moroccan Arabic (Darija) is strongly preferred. Proficiency in French is also a strong plus.</li> <li> Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies.</li> </ul></section>

من ٣ إلى ٤ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

من ٢ إلى ٥ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

من ١ إلى ٣ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

حتى ٣ سنة Naukri Gulf

Junior Cloud Ops Service Management / Run Management

On-site - المغرب - الرباط ٣١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

ضمن قسم CloudOps، يغطي خدمة Run Management المهمات التالية ضمن نطاقها:<ul><li>إدارة وإشراف أنشطة دعم البنية التحتية</li><li>إدارة تراكم الطلبات</li><li>مراقبة الالتزام باتفاقية مستوى الخدمة (SLA)</li><li>ضمان كفاءة معالجة التذاكر المعينة</li><li>تحليل وتحديد الآثار</li><li>تحديد عمليات الأعمال المرتبطة بالمخاطر والتعبير عن احتياجات الإشراف</li><li>تسهيل عملية التحسين المستمر</li><li>التعرف السريع على التذاكر الحالية</li><li>المساعدة والدعم والإرشاد والدعم لفرق CloudOps في استخدام أدوات الدعم</li><li>الاستماع إلى شكاوى المستخدمين وإبلاغ خطوط المنتج عن الشواذ التي تم رصدها</li><li>توفير أوراق المعرفة حول الخدمات والتطبيقات</li></ul>ملف المرشّح المطلوبدرجة الماجستير (Bac+5) في علوم الكمبيوتر أو كلية هندسة أو جامعة، أو خبرة مكافئةأقل من 3 سنوات خبرة في إدارة الخدمات / إدارة التشغيل.البيئة الفنية والمتطلبات التقنية المطلوبة:<ul><li>مطلوب: إدارة المؤشرات</li><li>مهارات تواصل شفهية وكتابية ممتازة</li><li>إدارة الأزمات، قيادة RCA و REX</li></ul>الطرائق والتنظيمات والتفاعلات:<ul><li>التواصل بوضوح وبفعالية كتابياً وشفوياً باللغة الفرنسية لتيسير التفاعل مع المحترفين والفرق.</li><li>تحليل الوضعيات واقتراح الحلول المناسبة مع تحديد مجالات التحسين.</li><li>احترام المواعيد النهائية مع الحفاظ على معايير جودة وامتياز عالية</li><li>التعاون الفعّال مع أعضاء الفريق، مشاركة المعرفة وتعزيز روح الفريق لتحقيق الأهداف المشتركة</li><li>تطبيق عقلية التحسين المستمر لتحسين الممارسات والنتائج.</li></ul>المراجع RF:<ul><li>سيُقدَّر عناصر التالية بشكل خاص في سياق الخدمة:</li><li>شهادة ITIL</li><li>اللغة الإنجليزية مطلوبة</li><li>معرفة بنية IT التحتية</li></ul>

Naukri Gulf

QA أتمتة Fullstack

On-site - المغرب - الرباط ١٣ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">وصف الوظيفة <div> البيئة التقنية والخبرة اللازمة تصميم وتطوير وصيانة نصوص الاختبار الآلية باستخدام Selenium/Java، Playwright/Typescript، أو Karat DSL تحليل المواصفات الوظيفية (قصص المستخدمين) لتحديد حالات الاختبار الآلي. استخدم لغة Gherkin لتعريف سيناريوهات الاختبار. اختبار والتحقق من واجهات REST API باستخدام أدوات مثل Postman إعداد وإدارة خطوط CI/CD لأتمتة الاختبار مع Jenkins أو GitLab CI بناء والمحافظة على مجموعات البيانات ذات الصلة للاختبار الآلي إدارة الاختبار ومراقبة الجودة باستخدام أداة Jira XRAY تطبيق مبادئ ضمان جودة البرمجيات، ولا سيما ISTQB تطبيق أساليب أجايل، خاصةً Scrum</div></div></section><section>ملف المرشح المرغوبالمؤهلات <div> درجة Bac+5 (مدرسة هندسة أو جامعة) موجهة نحو علوم الحاسوب، أو خبرة مكافئة. خبرة من 3 إلى 7 سنوات في QA Automation Fullstack. التواصل بوضوح وفعالية كتابياً وشفوياً بالفرنسية لسلاسة التفاعل مع المحترفين والفرق. تحليل المواقف واقتراح الحلول المناسبة مع تحديد مجالات التحسين. احترام المواعيد مع الحفاظ على معايير عالية من الجودة والتميّز التعاون النشط مع أعضاء الفريق، مشاركة المعرفة وتعزيز روح الفريق لتحقيق الأهداف المشتركة اعتماد عقلية التحسين المستمر لتحسين الممارسات والنتائج.</div></section>

Naukri Gulf

أخصائي ذكاء اصطناعي

On-site - المغرب - الرباط ٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class=\"paragraph\">في قلب تحولنا التكنولوجي، ستكون مسؤولاً عن تصميم وتطوير وتوطين التطبيقات الذكية مع الاستفادة من إمكانات نماذج اللغة الكبيرة، وتنظيم RAG، وواجهات المحادثة. ستعمل مباشرة مع فرق الأعمال والمنتجات لجعل الذكاء الاصطناعي التوليدي رافعة تشغيلية ملموسة ومسؤولة ومستدامة.مهامك<ul><li>تطوير واجهات محادثة ومكونات ذكاء اصطناعي (RAG، المساعدين المصاحبين، إلخ)</li><li>دمج واجهات برمجة تطبيقات الذكاء الاصطناعي (Ollama، OpenAI، Azure، Anthropic) في حالات الاستخدام التجارية</li><li>تحقيق نماذج MVP أو عروض توضيحية وظيفية في إطار أجايل</li><li>التعاون مع فرق الأعمال لتنفيذ المطالب والنماذج</li><li>توثيق العمليات ودعم الاعتماد الداخلي للحلول</li><li>ضمان القوة والمتانة وأخلاقيات الأنظمة المطورة</li></ul></div></section><section>الملف المرغوب للمترشح<h3>الملف المطلوب</h3><ul><li>درجة Bac+5 في الهندسة أو تكنولوجيا المعلومات</li><li>خبرة لا تقل عن 5-8 سنوات في تطوير كامل stack على مشاريع AI</li></ul><h3>المهارات التقنية</h3><ul><li>تطوير الواجهة الأمامية مثلاً: Streamlit، React، Next.js، Vue أو Svelte</li><li>الخلفية: Python (FastAPI)، Node.js، تصميم API</li><li>دمج LLM: Ollama، OpenAI، Azure OpenAI، إدارة المطالب والتكاليف</li><li>معرفة بقاعدة بيانات Vector (Pinecone، Chroma وغيرها) وLangChain</li><li>الادوات: Git، Docker، Jupyter، CI/CD، أدوات الاختبار</li></ul><h3>الصفات الشخصية</h3><ul><li>الفضول والصرامة التقنية</li><li>ثقافة منتج قوية وحس تجربة المستخدم</li><li>روح الفريق، المبادرة، القدرة على التأقلم</li><li>اتصال كتابي وشفهي جيد (FR/EN)</li><li>حسّ أخلاقي ووعي بتأثيرات AI</li></ul></section>

من ٣ إلى ٦ سنة Naukri Gulf

Country Marketing Lead

On-site - المغرب - الرباط ٥ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> We are looking for a Marketing Manager to manage our marketing efforts in MENA countries (Morocco, Tunisia, Algeria, and others). This role is crucial in shaping our market presence, driving growth, and strengthening our brand in one of the key strategic markets for inDrive in the MENA region.</div> <ul> <li> Plan, coordinate, and oversee the execution of marketing initiatives across media, digital, and offline channels.</li> <li> Conduct in-depth market and competitor analysis to identify opportunities and threats.</li> <li> Lead the launch of high-impact marketing campaigns and ensure timely and effective execution.</li> <li> Collaborate cross-functionally with local and regional teams, as well as external partners and agencies.</li> <li> Manage local partnerships and co-marketing initiatives to expand brand visibility and reach.</li> </ul> <div> </div> <ul> <li> Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.</li> <li> Develop your professional skills with access to mentoring, career consulting, and learning programs.</li> <li> Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.</li> <li> Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.</li> <li> Work alongside people who take initiative, speak openly, and challenge themselves to grow.</li> <li> Improve your language skills through co-financed courses and internal speaking clubs.</li> </ul> <div> Final benefits may vary depending on the location.</div> <div> </div></div></section><section>Desired Candidate Profile<ul> <li> Minimum 3 years of experience in marketing, ideally within large-scale companies in the Ride-hailing, Telecom, or E-commerce sectors.</li> <li> Proven track record of executing media campaigns with measurable impact.</li> <li> Strong expertise in digital performance marketing and data-driven growth strategies.</li> <li> Experience managing marketing partnerships and developing joint campaigns.</li> <li> Arabic, English - must, French - preferred </li> </ul> <div> </div></section>

من ١ إلى ٤ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.</div></section>

من ٢ إلى ٥ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </div></section>

من ١ إلى ٥ سنة Naukri Gulf

معلم رياضيات

On-site - المغرب - الرباط ٦ أغسطس ٢٠٢٦

التعليم والتدريب

Inspired Education هي المجموعة العالمية الرائدة للمدارس المميزة، مع محفظة تضم 125 مدرسة خاصة مميزة منتشرة عبر 6 قارات والتي تستخدم ممارسات تعليمية مثبتة من كل ركن من أركان العالم، مما يضمن أن يحصل أكثر من 95,000 طالب على تجربة تعلم عالمية المستوى من رياض الأطفال حتى السنة 13. في 28 دولة، تُطوَّر مدارس Inspired بشكل فردي وتكون راسخة في الثقافات النابضة بالحياة لمواقعها المعنية. وهي تشكّل معاً عائلة دولية من المدارس تعزّز التطور الأكاديمي والشخصي لكل طالب في بيئة تعلم تقدمية، ديناميكية ومبتكرة. من خلال الانضمام إلى فريقنا الحائز على جوائز والذي يضم أكثر من 14,000 موظف، يمكنك العمل في مرافق حديثة بجانب مدرسين وقادة في بعض من أكثر المواقع مرغوبة في العالم. نستثمر بكثافة في أعضاء فريقنا الذين يستفيدون من التطوير المهني الرائد في الصناعة، وفرص مهنية استثنائية، والتنقل عبر مجموعتنا. ملخص الدور: تبحث مدرسة خليل جبران عن مُعلِّم رياضيات م dedicated لتقديم تعليم عالي الجودة وفق المنهج المغربي. يركز الدور على تعزيز تفكير الطلاب التحليلي ومهارات حل المشكلات لضمان نجاح أكاديمي مستمر. بالانضمام إلى فريقنا، ستطبق معايير صارمة تمكن الطلاب من إتقان المفاهيم الرياضية المعقدة والتفوق في امتحاناتهم.الملف المرغوب فيه للمرشح<ul><li>معرفة قوية بموضوع الرياضيات</li><li>مهارات تواصل وتقديم فعّالة</li><li>قدرات إدارة الصف</li><li>مهارات تنظيم وتخطيط</li><li>القدرة على التكيف والإبداع في التدريس</li><li>القدرة على العمل بشكل تعاوني ضمن فريق</li><li>الالتزام بنجاح الطالب والتحسين المستمر</li><li>درجة بكالوريوس في الرياضيات أو مجال ذي صلة (يفضل الماجستير)</li><li>التأهيل أو الشهادة التعليمية (مثلاً CRMEF في المغرب).</li><li>خبرة تدريس سابقة في بيئة مدرسية تعتبر ميزة إيجابية.</li><li>إتقان لغات التعليم (الفرنسية و/أو الإنجليزية).</li><li>معرفة جيدة بنظام التعليم المغربي والمنهج الدراسي</li></ul>

وظائف أخصائى تخاطب - الرباط المغرب

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Senior SQLI

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QA أتمتة Fullstack

أخصائي ذكاء اصطناعي

Country Marketing Lead

Customer Advisor

Customer Advisor

معلم رياضيات

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف أخصائى تخاطب - الرباط المغرب

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