وظائف مطاعم في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>L'Agent Royal Service est un véritable ambassadeur du Fairmont La Marina Rabat-Salé. Il/Elle assure un service personnalisé, chaleureux et anticipatif, en répondant efficacement aux demandes des clients et en veillant à leur offrir une expérience d'exception.</p><br><p><strong>Principales missions :</strong></p><br><ul><li>Offrir un service professionnel, courtois et personnalisé, conforme aux standards Fairmont.</li><li>Répondre avec efficacité aux appels et aux demandes des clients.</li><li>Enregistrer et assurer le suivi des demandes des clients dans le système de gestion hôtelière (PMS).</li><li>Gérer les wake-up call, les messages et les demandes de conciergerie.</li><li>Effectuer les réservations de restaurants, d'activités et des différents services de l'hôtel.</li><li>Renseigner les clients sur les installations, les services et les expériences proposés par l'établissement.</li><li>Assurer la coordination avec les différents départements afin de garantir un suivi optimal des demandes.</li><li>Respecter les procédures opérationnelles, de sécurité et les standards de qualité Fairmont.</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière, Tourisme ou équivalent.</li><li>Minimum 2 ans d'expérience en Réception, Royal Service, Réservations ou Service Client, idéalement en hôtellerie de luxe.</li><li>Excellente communication et sens du service client.</li><li>Capacité à gérer plusieurs demandes simultanément avec calme et efficacité.</li><li>Esprit d'équipe, sens de l'organisation et souci du détail.</li><li>Maîtrise du PMS Opera et des outils Microsoft Office.</li><li>Maîtrise obligatoire du français et&nbsp;l'anglais.</li><li>Disponibilité pour travailler en horaires flexibles, y compris les week-ends et jours fériés.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>You will be responsible for managing and improving the performance of a team dedicated to selling Borrower Insurance. Your main mission will be to help manage the activity, support the development of advisors' skills, and ensure the achievement of the project's commercial and quality objectives.</p><br><br><p><br><strong>Your main responsibilities include:</strong></p><br><br><p><br>Manage, motivate, and support a team of sales advisors.<br>Monitor individual and team performance (sales, quality, productivity).<br>Implement action plans to meet and exceed goals.<br>Provide regular coaching, listen to calls, and develop team skills.<br>Track performance indicators and produce activity reports.<br>Ensure compliance with project procedures, scripts, and quality standards.<br>Participate in the recruitment and onboarding of new employees.<br>Maintain a positive and results-oriented team dynamic.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p><br>Excellent spoken and written French.<br>Proven experience in team management in a customer relations center.<br>Experience in insurance (ideally Borrower Insurance) is highly desirable.<br>Leadership, organizational skills, and a results-oriented mindset.<br>Ability to analyze performance and implement corrective actions.<br>Very good interpersonal skills and ability to motivate teams.</p><br><br><p><br><strong>Expected qualities:</strong></p><br><br><p><br>Clear &amp; reassuring communication: adapt your speech to the general public's expectations.<br>Organization &amp; responsiveness: manage calls and customer files effectively.<br>Customer focus: identify needs and propose the best solutions.<br>Enjoys challenges: motivated to meet and exceed set goals.<br>Social benefits and others<br>Social benefits and others<br>By joining our team, you benefit from a stable, motivating, and rewarding work environment, with many concrete advantages:<br>Permanent contract (CDI) from hiring.<br>Training on our tools and processes.<br>Attractive salary package: fixed salary + performance bonus.<br>Full social coverage: CNSS + AMO.<br>Access to numerous partnerships (restaurants, leisure, shopping, wellness...) with exclusive discounts reserved for our employees.<br>Dynamic environment that encourages internal growth.</p><br><br><p><br><strong>Working hours</strong></p><br><br><p><br>44 hours per week.<br>Salary<br>Attractive salary package.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Pourquoi travailler chez Accor ?<br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><p>Le Fairmont La Marina Rabat Salé recrute un Agent Front Desk pour rejoindre son équipe.</p><br><p><strong>Votre rôle&nbsp;:</strong><br>Relevant du Superviseur de Réception, les responsabilités et les fonctions essentielles du poste comprennent :&nbsp;</p><br><ul><li>Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel selon les standards de la chaîne</li><li>Prendre l'initiative et Proposer en permanence une expérience personnalisée pour le client</li><li>Accompagner les clients dans leur chambre et leur expliquer le fonctionnement de l’hôtel et des installations</li><li>Promouvoir les points de vente de l’hôtel (restaurants, bars et Spa … ) en recherchant des opportunités d'améliorer le séjour des clients grâce à la vente incitative</li><li>Attribuer les chambres en fonction des souhaits du client (profil)</li><li>S’assurer de la promotion&nbsp;du programme de fidélisation ALL</li><li>Faire le suivi au niveau des demandes client (technique, lingerie, objets trouvés, etc.)</li><li>Participation aux séances d’information et de formation du service</li><li>Gestion des fonds de caisse et passages de caisse</li><li>Gestion et suivi des plaintes et assurer la communication&nbsp;&nbsp;&nbsp;</li><li>Avoir une attitude professionnelle, être souriant/e et garder en tout temps le calme</li><li>Respecter les politiques, les procédures et les normes de service du département et de la compagnie</li><li>Toutes autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><p><strong>Votre expérience et vos compétences incluent :</strong></p><br><ul><li>Un bac+2 en Gestion Hôtelière&nbsp;;</li><li>Une expérience au minimum de 2 ans au service Réception&nbsp;;</li><li>Sens de l'accueil et de la vente</li><li>Capacité à prendre des initiatives</li><li>Sens de l'adaptation / Flexibilité&nbsp;</li><li>La connaissance du système Opera</li><li>Maîtrise du français et de l’anglais&nbsp;; la pratique d'autres langues est un plus</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p>As part of our continuous development, we are looking for dynamic and motivated experienced insurance supervisors in Fes.</p><br><br><p><strong>Missions:</strong></p><br><br><p>Reporting to the project manager, your missions will be to:<br>• Ensure the achievement of qualitative and quantitative objectives<br>• Provide regular activity reports to the client and top management<br>• Manage and lead a team of telesellers: on-site management, coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...<br>• Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions<br>• Ensure the availability of necessary resources and production means to maintain workflow<br>• Manage turnover and absenteeism and implement necessary action plans<br>• Ensure the administrative supervision of your team (holidays, absences, lateness, etc.)<br>• Alert on problems that may impact production<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>• You have previous experience as a supervisor or team leader, preferably in insurance activities.<br>• You have perfect command of French and English, both written and spoken.<br>• You have analytical skills to understand and manage objective achievement.<br>• You have in-depth knowledge of sales techniques and best practices in teleselling.<br>• You are organized and rigorous.<br>• You are recognized for your interpersonal skills.<br>• You are proactive and suggest solutions.<br>• Leadership and strong management skills are essential qualities to successfully complete your mission.<br>• You are comfortable with office tools (Word, Excel, PowerPoint, and internet) and telephony.</p><br><br><br><p><strong>Benefits:</strong></p><br><br><br><p>We offer you:</p><br><br><p>An attractive salary package<br>A range of benefits: health insurance, on-site restaurant, discounts with affiliated stores with Concentrix…<br>Pleasant working conditions and career advancement opportunities&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p><strong>Résumé des responsabilités : </strong><br>Relevant du Chef Exécutif, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Offrir aux clients un service professionnel, attachant et prévenant, tout en aidant les collègues</li><li>Organiser et superviser la qualité et la quantité des plats proposés ainsi que coordonner la production liée à tous les banquets</li><li>Examiner toutes les commandes de banquets et veiller à ce que tous les plats soient préparés et les mises en place effectuées</li><li>Organiser des réunions préparatoires à chaque période de travail à l’intention des collègues&nbsp;</li><li>Participer à l’élaboration de nouvelles propositions et de nouvelles présentations pour les banquets</li><li>Surveiller le budget du personnel et la productivité dans le respect des directives établies</li><li>Veiller à la formation des nouveaux collègues</li><li>Veiller à la propreté et à l’entretien de toutes les zones de travail, des ustensiles et des équipements</li><li>Respecter les politiques, les procédures et les normes de service relatives aux cuisines</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans un poste de direction dans le domaine culinaire&nbsp;&nbsp;</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout</li><li>Justifier d’une grande expérience dans le domaine de la maîtrise des coûts, notamment ceux des aliments, du matériel, de la main-d’œuvre et des pertes, afin d’atteindre les objectifs de qualité alimentaire et les objectifs financiers de l’hôtel</li><li>Connaissance des applications Microsoft Windows</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes</li><li>Particulièrement responsable et fiable</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu</li><li>Capacité à travailler en équipe</li><li>Connaissance des tendances actuelles</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment</li><li>Expérience préalable dans un poste de direction dans le domaine culinaire</li></ul><br>Informations supplémentaires<br><br><ul><li><strong>À PROPOS DES HÔTELS FAIRMONT </strong><br>Chez Hôtels Fairmont, nous offrons à nos clients la meilleure expérience dans l’hôtellerie au sein de chacun de nos établissements. Nous savons que pour fournir les meilleurs services à nos clients, nous devons offrir ce qui se fait de mieux à nos employés. C’est pourquoi vous trouverez des opportunités professionnelles exceptionnelles en Amérique du Nord, dans les Caraïbes, en Europe, en Afrique, au Moyen-Orient et en Asie-Pacifique, ainsi que les meilleures possibilités de formation, d’évolution de carrière, de reconnaissance et de récompenses du secteur. Hôtels Fairmont réunit des hôtels légendaires, haut-lieux prestigieux, tels que The Savoy à Londres, The Plaza à New York et le Fairmont Peace Hotel à Shanghai. Nos équipes sont guidées par les valeurs de respect, d’intégrité, de travail d’équipe et d’autonomie ; nous respectons les normes d’éthique et de qualité les plus élevées et traitons tous les collègues avec équité et dignité. Leader sur le plan communautaire et environnemental, Fairmont est également réputée pour ses pratiques touristiques éco-responsables et son programme reconnu de Partenariat environnemental. Un avenir prometteur vous attend.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms.&nbsp;</li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone.&nbsp;</li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.&nbsp;</li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer:&nbsp;</b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du chef de partie, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Offrir aux clients des services professionnels, attachants et prévenants tout en aidant les collègues&nbsp;;</li><li>Préparer et dresser tous les plats, qu’ils soient destinés à la carte ou au buffet, conformément aux recettes et aux normes de l’hôtel&nbsp;;</li><li>Partager activement ses idées, ses opinions et ses suggestions lors des réunions préparatoires quotidiennes&nbsp;;</li><li>Assurer la rotation correcte des produits dans toutes les chambres froides afin de réduire le gaspillage&nbsp;;</li><li>Veiller à ce que les réquisitions de la salle d’entreposage soient exactes&nbsp;;</li><li>Connaître parfaitement tous les plats du menu, les plats du jour et les promotions&nbsp;;</li><li>Veiller à la propreté et à l’entretien de toutes les zones de travail, des ustensiles et des équipements&nbsp;;</li><li>Respecter les politiques, les procédures et les normes de service relatives aux cuisines&nbsp;;</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons&nbsp;;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire&nbsp;;</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du chef de partie pâtisserie, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Offrir aux clients des services professionnels, attachants et prévenants tout en aidant les collègues&nbsp;;</li><li>Préparer et dresser tous les plats, qu’ils soient destinés à la carte ou au buffet, conformément aux recettes et aux normes de l’hôte&nbsp;;</li><li>Partager activement ses idées, ses opinions et ses suggestions lors des réunions préparatoires quotidiennes&nbsp;;</li><li>Assurer la rotation correcte des produits dans toutes les chambres froides afin de réduire le gaspillage&nbsp;;</li><li>Veiller à ce que les réquisitions de la salle d’entreposage soient exactes&nbsp;;</li><li>Connaître parfaitement tous les plats du menu, les plats du jour et les promotions&nbsp;;</li><li>Veiller à la propreté et à l’entretien de toutes les zones de travail, des ustensiles et des équipements&nbsp;;</li><li>Respecter les politiques, les procédures et les normes de service relatives aux cuisines&nbsp;;</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons&nbsp;;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire&nbsp;;</li><li>Une attestation de compagnonnage ou un équivalent international est un atout&nbsp;;</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><p><b><span>About the</span><span>role</span><span>:</span></b></p><br><br><br><p>Responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment.</p><br><br><br><p><b><span>What you will do:&nbsp;</span></b></p><br><br><ul><li><p><u>ESSENTIAL FUNCTIONS</u>:&nbsp;</p><br><br><p>-Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly.</p><br><br><p>-Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways.</p><br><br><p>-Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions.</p><br><br><p>-Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair.&nbsp;</p><br><br><p>-Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing.</p><br><br><p>-Work harmoniously and professionally with co-workers and supervisors.&nbsp;</p><br><br><br></li></ul><br><p>&nbsp;<br><b>What we offer:&nbsp;</b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><br><br><br><br><br><br><br> </div>

<p>Working within the Contracting team, you will support the management of supplier relationships and the contracting process for hotels, transport providers, restaurants, guides, and other travel services. You will develop and maintain strong partnerships with suppliers, negotiate competitive rates and services, identify new business opportunities, and collaborate closely with internal teams to ensure that contracts, rates, and product information are accurate, up to date, and aligned with the company's operational needs. Responsibilities Negotiate the contracting of rates, special offers, terms &amp; conditions with partners in the EXO Travel supply chain.</p>

<p>We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions. You will be responsible for building and growing relationships with SMB restaurant partners , acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners. THE JOURNEY Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo s market presence. Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives. Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency. Drive data-backed decision-making investigate underperforming campaigns, identify sales trends, and recommend strategic improvements. Run commercial projects to strengthen Glovo s position in key areas, ensuring partner success and market share growth. Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity. Engage with partners proactively call restaurants, pitch opportunities, and negotiate deals to unlock new growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in sales or account management you re comfortable reaching out to partners, making calls, and pitching solutions.</li><li>Strong analytical skills you re comfortable with numbers, can spot trends, and make data-driven recommendations.</li><li>Strategic thinking you don t just manage partners; you help them grow.</li><li>Excellent communication and negotiation skills you know how to influence and build long-term relationships.</li><li>Adaptability and problem-solving you thrive in a fast-paced, ever-changing environment.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul>

<p>We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions. You will be responsible for building and growing relationships with SMB restaurant partners , acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners.</p><p>THE JOURNEY</p><ul><li>Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo s market presence.</li><li>Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives.</li><li>Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency.</li><li>Drive data-backed decision-making investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.</li><li>Run commercial projects to strengthen Glovo s position in key areas, ensuring partner success and market share growth.</li><li>Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity.</li><li>Engage with partners proactively call restaurants, pitch opportunities, and negotiate deals to unlock new growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in sales or account management you re comfortable reaching out to partners, making calls, and pitching solutions.</li><li>Strong analytical skills you re comfortable with numbers, can spot trends, and make data-driven recommendations.</li><li>Strategic thinking you don t just manage partners; you help them grow.</li><li>Excellent communication and negotiation skills you know how to influence and build long-term relationships.</li><li>Adaptability and problem-solving you thrive in a fast-paced, ever-changing environment.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul>

<p>We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions.</p><p>You will be responsible for building and growing relationships with SMB restaurant partners , acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners.</p><p>THE JOURNEY</p><ul><li>Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo s market presence.</li><li>Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives.</li><li>Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency.</li><li>Drive data-backed decision-making investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.</li><li>Run commercial projects to strengthen Glovo s position in key areas, ensuring partner success and market share growth.</li><li>Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity.</li><li>Engage with partners proactively call restaurants, pitch opportunities, and negotiate deals to unlock new growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT YOU WILL BRING TO THE RIDE</p><ul><li>Experience in sales or account management you re comfortable reaching out to partners, making calls, and pitching solutions.</li><li>Strong analytical skills you re comfortable with numbers, can spot trends, and make data-driven recommendations.</li><li>Strategic thinking you don t just manage partners; you help them grow.</li><li>Excellent communication and negotiation skills you know how to influence and build long-term relationships.</li><li>Adaptability and problem-solving you thrive in a fast-paced, ever-changing environment.</li></ul><p>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales &amp; catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support &amp; security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired &amp; wireless, Network protection &amp; failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms.&nbsp;</li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone.&nbsp;</li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.&nbsp;</li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer:&nbsp;</b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Chef de partie, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :<br>&nbsp;</p><br><ul><li>Minimiser les pertes, respecter la meilleure utilisation des matières premières et du matériel&nbsp;;</li><li>Respecter et assurer le respect des normes en matière d’hygiène et de sécurité&nbsp;;</li><li>Appliquer et faire respecter les procédures de travail et les fiches techniques relatives à sa partie&nbsp;;</li><li>Remplacer les postes inférieurs au sein&nbsp;de sa partie&nbsp;si besoin ;</li><li>Veiller à l’application des critères de qualité&nbsp;;</li><li>Recevoir et contrôler l’arrivage des marchandises de son poste&nbsp;;</li><li>Vérifier les dates limites de consommation et la qualité des produits et marchandises de sa partie&nbsp;;</li><li>Contrôler le contenu, le rangement et la propreté des enceintes réfrigérées de sa partie&nbsp;et de la cuisine ;</li><li>Confectionner les mets dont il a la charge, en respectant les fiches techniques et les délais&nbsp;;</li><li>Aider au dressage des assiettes&nbsp;;</li><li>Contrôler et participer au nettoyage du matériel et équipement de sa partie et des cuisines&nbsp;;</li><li>Etablir les commandes en collaboration avec son Sous-chef&nbsp;;</li><li>Faire des listes de recommandations et des rapports précis par écrit, de sa partie la veille pour le lendemain&nbsp;;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire</li><li>Attestation de compagnonnage ou équivalent international</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout</li><li>La connaissance des applications Microsoft Windows est un atout</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes</li><li>Particulièrement responsable et fiable</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu</li><li>Capacité à travailler en équipe</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>