وظائف مهندسى امن معلومات في المغرب 2026

من ٧ إلى ١٢ سنة Naukri Gulf

محاسب أول - الالتزام بـ SAP - عقد محدد المدة

في الموقع - المغرب - بولمان ١٠ أغسطس ٢٠٢٦

القانون

في الأسواق سريعة التغير، يعتمد العملاء في جميع أنحاء العالم على ثالِس. ثالِس هو عمل يجتمع فيه أشخاص بارزون من جميع أنحاء العالم لتبادل الأفكار وإلهام بعضهم بعضاً. في مجالات الطيران والفضاء والاعتماد والأمن والفضاء، يصمّم مهندسونا المعماريون حلولاً مبتكرة تجعل من الممكن غدنا.المهام الرئيسية<ul><li>مواءمة بيانات محاسبة SAP مع نظام المرجع SAGE</li><li>إنشاء وتحديث بيانات المرجعية (حسابات الغير، حسابات المحاسبة، المحاور التحليلية، مراكز التكلفة، إلخ).</li><li>إجراء التصنيفات المحاسبية والتحليلية اللازمة</li><li>تسوية حسابات العملاء والموردين، وضمان المطابقة والمراقبة</li><li>المشاركة في استرداد والتحقق من أرصدة المحاسبة (أرصدة جديدة، حسابات الإنشاءات، الأصول الثابتة، مدخلات IFRS 16، إلخ)</li><li>التحقق من الاتساق بين SAP و SAGE، تحليل التناقضات واقتراح إجراءات تصحيحية</li><li>المساهمة في توثيق المعالجة المنجزة وتحسين عمليات المحاسبة</li></ul>المجالات الرئيسية للتركيز في المهمة<ul><li>تسوية إنشاء المورّد في SAP وموثوقية المحاسبة عبر حسابات الغير</li><li>إنشاء وتسوية طلبات الشراء في SAP عند الضرورة</li><li>استيراد المورّدين والمصروفات ليتم تخصيصها والوجود في SAGE ولكن غير موجودة في SAP</li><li>تحسين موثوقية متابعة حسابات العملاء وتنفيذ تسوية الحسابات داخل المجموعة وخارجها</li><li>استئناف الأصول الثابتة قيد الخدمة وتسوية حسابات الإنشاءات</li><li>المحاسبة عن Entries IFRS 16 المفقودة</li><li>استئناف العمليات الجديدة غير المدمجة في SAP منذ 2023 وكذلك عمليات تاريخية من 2022</li><li>تصحيح التباينات في النتائج الناتجة عن الشذوذ في عكس الأرصدة</li><li>موثوقية عامة لبيانات المحاسبة والتحليل لضمان الاتساق بين SAP و SAGE</li></ul>المرشح المطلوبتعليم عالٍ في المحاسبة أو المالية أو الإدارة (بكالوريوس + 4/5 سنوات)خبرة مثبتة (لا تقل عن 7-10 سنوات) في المحاسبة العامة، ويفضل في بيئة SAP ERPإتقان ممتاز لعمليات المحاسبة (العملاء، الموردين، الأصول الثابتة، الاغلاق، IFRS 16، المطابقة والتسوية)خبرة في مشاريع الترحيل، استعادة البيانات، أو ترقية امتثال أنظمة ERP المحاسبيةمعرفة جيدة بـ SAP (FI/CO) و SAGEإتقان مميز لـ Excelالانضباط، الاستقلالية، القدرات التحليلية والقدرة على معالجة قضايا محاسبية معقدة

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Main missions<ul><li>Align SAP accounting data with the SAGE reference system</li><li>Create and update reference data (third-party accounts, accounting accounts, analytical axes, cost centers, etc.).</li><li>Carry out the necessary accounting and analytical reclassifications</li><li>Regularize customer and supplier accounts, ensure account reconciliation and monitoring</li><li>Participate in the recovery and validation of accounting balances (new balances, construction accounts, fixed assets, IFRS 16 entries, etc.)</li><li>Verify the consistency between SAP and SAGE, analyze discrepancies, and propose corrective actions.</li><li>Contribute to the documentation of completed processing and the improvement of accounting processes.</li></ul>Main areas of focus for the mission<ul><li>Regularization of supplier creation in SAP and reliability of accounting via third-party accounts.</li><li>Creation and regularization of Purchase Requests in SAP when necessary</li><li>Import of suppliers and expenses to be allocated that are present in SAGE but absent from SAP</li><li>Improving the reliability of customer account monitoring and implementing the reconciliation of intra-Group and non-Group accounts</li><li>Resumption of fixed assets in service and regularization of construction accounts</li><li>Accounting for missing IFRS 16 entries</li><li>Resumption of new operations not integrated into SAP since 2023 as well as historical operations from 2022</li><li>Correction of discrepancies in results generated by anomalies in the reversal of balances</li><li>Overall reliability of accounting and analytical data to guarantee consistency between SAP and SAGE</li></ul>Desired Candidate ProfileHigher education in accounting, finance or management (Bachelor's + 4/5 years)Proven experience (minimum 7-10 years) in general accounting, ideally in an SAP ERP environmentExcellent command of accounting processes (customers, suppliers, fixed assets, closings, IFRS 16, reconciliations and matching)Experience with migration projects, data recovery, or compliance upgrades of accounting ERP systemsGood knowledge of SAP (FI/CO) and SAGEExcellent mastery of ExcelRigour, autonomy, analytical skills and the ability to handle complex accounting issues

بيت.كوم

مستشار مبيعات الطاقة

في الموقع - المغرب ١٨ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ثقافة الشركة : قيمة ADM مبنية على ثقافة التعاون، مع تركيز قوي على العلاقات الإنسانية، الثقة وتطوير الموظفين. تشجع الشركة القيادة القريبة التي تعزز الدعم، المساءلة وتفاعل الفريق. هذه الثقافة التي تتمحور حول الأشخاص تكملها عقلية أداء قوية، مع انعكاس واضح للنتائج والالتزام. نهج تنظيمي منظم يعزز الكفاءة التشغيلية، في حين يلعب الابتكار دوراً تكميلياً داخل الشركة. العمل : هل تستمتع بالتحديات، لديك موهبة في التفاوض، وتحب إيجاد حلول مخصصة لاحتياجات العملاء؟ انضم إلى فرقنا كمستشار الاحتفاظ بالعملاء. مهمتك هي التواصل مع العملاء الذين أبدوا نية للإلغاء، فهم توقعاتهم، وتقديم أفضل العروض المناسبة للحفاظ على ولائهم، مع ضمان تجربة عميل عالية الجودة. مهامك الرئيسية: <ul><li>التواصل مع العملاء المصنفين كعُرضة للإلغاء.</li><li>تحليل احتياجاتهم وفهم أسباب مغادرتهم.</li><li>اقتراح حلول مخصصة لتحسين العقد وتقليل الفواتير.</li><li>إقناع العملاء باستمرار تعاونهم من خلال حجج مناسبة.</li><li>ضمان متابعة صارمة للحالات حتى الحل.</li><li>تحقيق أهداف الاحتفاظ وتطبيق الإجراءات المعرفة.</li><li>التعاون مع فرق داخلية لتحسين جودة الخدمة باستمرار.  </li></ul> الملف المطلوب : الملف المطلوب أنت معروف بسهولتك في التفاعل وقدرتك على الإقناع. المرشح المثالي يمتلك: <ul><li>مستوى ممتاز في الفرنسية، المنطوقة والمكتوبة.</li><li>خبرة سابقة في الاحتفاظ، الولاء، المبيعات الهاتفية، أو علاقات العملاء من الأصول الحقيقية.</li><li>مهارات استماع وتحليل ومواجهة الاعتراضات مميزة.</li><li>تركيز قوي على النتائج ورضا العملاء.</li><li>شغف بالتحديات ورغبة في تجاوز الأهداف.</li><li>الجدارة والاستقلالية ومهارات العمل ضمن فريق جيدة. الفوائد الاجتماعية وأكثر بالانضمام إلى فريقنا، ستستفيد من مزايا عديدة:</li><li>عقد دائم (CDI).</li><li>تدريب ابتدائي معفاة من الرسوم بالكامل.</li><li>رزمة رواتب تتضمن راتبا ثابتاً ومكافأة مرتبطة بالأداء.</li><li>التسجيل في الضمان الاجتماعي (CNSS) وتغطية التأمين الصحي (AMO).</li><li>الوصول إلى العديد من الشراكات التي تقدم خصومات على الخدمات والمتاجر والأنشطة الترفيهية والمزيد.</li><li>بيئة عمل ديناميكية وودودة تشجع النمو المهني. ساعات العمل هناك عدة ترتيبات عمل ممكنة: دوام كامل مقابل وقت مرن الراتب الصافي + المكافآت حزمة راتب تقديرية تزيد عن 6,000 درهم نت، وتتألف من راتب ثابت ومكافأة على الأداء  </li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : Do you enjoy challenges, have a knack for negotiation, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor. Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable deals to keep them loyal, while ensuring a quality customer experience. Your main tasks: <ul><li>Contact customers identified as being at risk of cancellation.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bills.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and apply defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.  </li></ul> Required profile : Profile Wanted You are known for your ease of interaction and your ability to convince. The ideal candidate has: <ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analytical, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed goals.</li><li>Rigor, autonomy, and good teamwork skills. Social benefits and more By joining our team, you benefit from numerous advantages:</li><li>Permanent contract (CDI).</li><li>Fully paid initial training.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Registration with social security (CNSS) and health insurance coverage (AMO).</li><li>Access to numerous partnerships offering discounts on services, shops, leisure activities, and more.</li><li>A dynamic, friendly work environment that encourages professional growth. Working hours Several work arrangements are possible: Full-time vs. Flexible time Net Salary + bonuses Estimated salary package of over 6,000 DH net, consisting of a fixed salary and a performance bonus  </li></ul> </div>

Naukri Gulf

قائد تقني Java

في الموقع - المغرب - بولمان ٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">وصف الوظيفة: بصفته قائد تقني Java في Devoteam، ستلعب دوراً رئيسياً في تصميم وتطوير وتوصيل حلول برمجية رئيسية. ستقود فريقاً من المطورين ذوي الخبرة وتعمل عن كثب مع معم erscheint architects، ومديري المشاريع والعملاء لضمان نجاح مشاريعنا. المسؤوليات: تصميم وتطوير والحفاظ على تطبيقات ويب قوية باستخدام Java و Angular. توجيه وتوجيه فريق من المطورين، وتقديم التوجيه الفني، ومراجعات الشيفرة، والخبرة المعمقة. التعاون مع مهندسي البرمجيات لتحديد الهندسة التقنية للمشاريع. العمل عن كثب مع الفرق ومديري المشاريع لفهم المتطلبات الوظيفية وترجمتها إلى حلول تقنية فعالة. ضمان جودة الشيفرة، الأداء، وأمان التطبيقات المطورة. المشاركة بنشاط في مناقشات تحسين عمليات التطوير واعتماد أفضل الممارسات. البقاء على اطلاع بأحدث الاتجاهات والتطورات التكنولوجية في مجال Java</div></section><section>الملف المرشح المثاليبالنسبة لقائد تقني Java، من الضروري اكتساب الكفاءات والصفات في تطوير البرمجيات، والإدارة، وإدارة المشاريع: لديك خبرة سابقة كمطور Java وكونك قائد تقني. تمتلكإتقاناً تاماً لإحدى لغات عالم Java وتظهر اهتماماً وخبرة خاصة في بنية التطبيقات. أنت فضولي في عدة مجالات تطبيقية للمعلوماتية: الويب-فرونت، تطبيقات الهاتف المحمول، واجهة خلفية API، Full Stack، إلخ. أنت قادر على فهم الإمكانات التقنية المتاحة والتعبير عنها في المنتج، من أجل تحسينه من حيث التكلفة، الجهد، إلخ. لديك مهارات اتصال ممتازة وحلول للمشاكل. لديك القدرة على العمل بفعالية في بيئة تعاونية وتوزيع المهام بطريقة استراتيجية. لديك فهم عميق لمبادئ تصميم البرمجيات، وهندسة التطبيقات، وممارسات التطوير الجيدة. لديك معرفة جيدة بأدوات ومنهجيات التطوير الرشيقة. لديك سيطرة جيدة على اللغة الإنجليزية، كتابةً وتحدثاً.</section>

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: As a Java Tech Lead at Devoteam, you will play a key role in the design, development, and delivery of key software solutions. You will lead a team of experienced developers and work closely with our architects, project managers, and clients to ensure the success of our projects. Responsibilities: Design, develop, and maintain robust web applications using Java and Angular. Mentor and guide a team of developers, providing technical guidance, code reviews, and in-depth expertise. Collaborate with software architects to define the technical architecture of projects. Work closely with teams and project managers to understand functional requirements and translate them into effective technical solutions. Ensure code quality, performance, and security of developed applications. Actively participate in discussions on improving development processes and adopting best practices. Stay up-to-date with the latest trends and technological developments in the field of Java</div></section><section>Desired Candidate ProfileEn tant que Tech Lead Java il est n cessaire d' avoir les comp tences et les qualit s dans le d veloppement informatique, le management et la gestion de projet : Vous avez une exp rience av r e en tant que D veloppeur Java et en tant que leader technique Vous maitrisez parfaitement 1 ou plusieurs langages du monde Java et vous montrez un int r t et une expertise particuli re pour l'architecture applicative Vous tes curieux sur plusieurs champs d'application de l'informatique : web-front, mobile apps, backend API, Full Stack,, etc. Vous tes capable de comprendre les possibilit s techniques qui sont disposition et de pouvoir les exprimer dans le produit, pour l'optimiser en termes de co t, d'efforts, etc. Vous avez d'excellentes comp tences en communication et en r solution de probl mes. Vous avez la Capacit travailler efficacement dans un environnement collaboratif et dispatcher les t ches de mani re strat gique. Vous avez une compr hension approfondie des principes de conception logicielle, de l'architecture des applications et des bonnes pratiques de d veloppement. Vous avez une bonne connaissance des outils et des m thodologies de d veloppement agiles. Vous avez une bonne ma trise de l'anglais, aussi bien l' crit qu' l'oral.</section>

Naukri Gulf

Administrative and Financial Director

في الموقع - المغرب - بولمان ٢٢ يونيو ٢٠٢٦

المحاسبة والمالية والبنوك

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Description of the position The Administrative and Financial Director is a strategic role, reporting to General Management, and responsible for the financial, accounting, tax, and administrative management of the establishment. He/She guarantees the reliability of financial information, ensures the optimization of the hotel's economic performance, and ensures compliance with Accor Group procedures, internal control standards, and current Moroccan regulations. As a member of the Management Committee, he/she actively participates in the definition and implementation of the establishment's strategy to ensure the hotel's profitability, sustainability, and development. Main responsibilities 1. Financial management and performance steering Develop and monitor annual budgets, forecasts, and strategic plans. Analyze financial results and budget variances. Produce and comment on monthly financial reports. Support department heads in monitoring their financial performance. Implement management indicators and dashboards. Ensure cost optimization while maintaining Sofitel quality standards. 2. Accounting and financial closings Supervise all hotel accounting operations. Ensure the conformity of accounting entries with Group standards. Ensure monthly and annual closings are completed within the deadlines. Ensure account reconciliation and fixed asset monitoring. Supervise internal and external audits. 3. Treasury and risk management Supervise treasury flows and anticipate financial needs. Ensure monitoring of customer receipts and supplier payments. Control bank reconciliations. Ensure the security of funds and prevention of financial risks. Guarantee the application of internal control procedures. 4. Taxation and regulatory compliance Ensure compliance with tax and social obligations. Supervise tax declarations (VAT, corporate tax, withholding tax, local taxes, etc.). Ensure compliance with Moroccan legal requirements. Maintain permanent regulatory and tax monitoring. Manage relationships with administrations and control bodies. 5. Internal control and governance Deploy and control Accor financial procedures. Ensure the application of delegation of signature and expenditure commitment policies. Conduct regular controls on sensitive processes: Purchases Stocks Cash Revenues Supplier contracts Participate in quality and financial audits. 6. Purchasing and contract management Supervise the financial commitments of the establishment. Participate in the negotiation of strategic contracts. Control calls for tenders and purchasing processes. Ensure supplier cost optimization. 7. Team management Supervise, motivate, and develop teams: Accounting Management Control Treasury Purchasing Revenue and internal control according to the establishment's organization Develop employee skills. Conduct annual performance evaluations. Foster a collaborative and results-oriented work environment. 8. Participation in the Management Committee Contribute to the hotel's strategic decisions. Provide financial analyses to support decision-making. Participate in development and investment projects. Support General Management in achieving financial and operational objectives.</div></section><section>Desired Candidate ProfileQualifications Bachelor's degree in Finance, Accounting, Audit, or Management. Chartered Accountant, Master's in Finance, or equivalent appreciated. Experience Minimum 8-10 years of experience in finance. Proven experience in high-end or luxury hospitality. Previous experience in a strongly desired international group. Knowledge of Accor standards is a major advantage. Technical skills Mastery of Moroccan accounting standards. Solid knowledge of Moroccan taxation. Expertise in management control and financial analysis. Budgetary and forecasting management. Audit and internal control. Mastery of financial ERP tools. Excellent mastery of Excel and reporting tools. Knowledge of hotel systems (Sun System, Opera Cloud, Materials Control, etc.) appreciated. Behavioral skills Leadership and influencing skills. Analytical mindset and strategic sense. Rigor and integrity. Excellent communication skills. Sense of confidentiality. Results orientation. Ability to manage priorities and change. Team spirit and transverse collaboration. Performance indicators (KPIs) Compliance with financial closing deadlines. Accuracy of financial reports. Achievement of GOP and EBITDA objectives. Control of operational costs. Cash flow optimization. Results of internal and external audits. Level of tax and regulatory compliance. Team development and engagement.</section>

بيت.كوم

Commis de cuisine Bakery

في الموقع - المغرب منذ 17 ساعة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

SOC Analyst Level 2

في الموقع - المغرب ١ سبتمبر ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Au sein de l’équipe du CSOC (CyberSecurity Operation Center), vous travaillerez en tant qu’analyste sénior SOC pour délivrer les prestations de sécurité opérationnelle pour nos clients. Vos missions principales consisteront à : - analyse et diagnostics complémentaires des alertes de sécurité en utilisant les outils de management de la sécurité mis à votre disposition au SOC (solutions SIEM, log management et supervision de sécurité via des solutions d’orchestration) - suivre l'activité réalisée sur vos périmètres par une équipe de superviseurs en 24/7 (niveau 1 et 2) et leur fournir les moyens nécessaires au bon déroulement de l’activité (outils, mise à jour des bases de connaissances, mise à jour de données contextuelles du périmètre, etc.) - procéder à la réalisation des demandes d’évolution de services ou des demandes de changements sur vos périmètres (intégration de nouvelles règles de détection de comportements malveillants) - participer/coordonner la réalisation technique des reportings pour les clients - participer/coordonner les activités de veille sécurité sur votre périmètre - participer à l’amélioration, l’automatisation et l’industrialisation de nos méthodes et outils via des projets détourés Expérience et profil recherchés- Plus de 3 d’expérience en Cybersécurité - Cursus en sécurité IT et/ou Cybersécurité (cible : BAC +5) - Passion et forte motivation pour les aspects Cybersécurité (veille sécurité, techniques d’attaque et pentesting, vulnérabilités des systèmes) - Certification GIAC souhaitée Niveau d’Anglais : B2 minimum Compétences et comportement attendusCompétences opérationnelles :  - Connaissance de solutions de SIEM (ex. : QRadar, Splunk, Sentinel, stack ELK) - Bonne compréhension des problématiques IT (Firewalling, routing, proxy, antivirus, EDR) - Bonne connaissance des systèmes d’exploitation : distributions GNU/Linux et Windows - Maitrise des protocoles réseaux et sécurité pour le fonctionnement des services - Veille cybersécurité (menaces et vulnérabilité) Comportemental : -Bon relationnel, communication structurée et ciblée permettant d’être à terme en interface avec des clients. -Autonome, capacité à s’intégrer à une équipe et partager ses connaissances. -Bonne aptitude rédactionnelles -Capacité d’adaptation -Gout prononcé pour la technique et la Cybersécurité, curieux d’apprendre et de comprendre, rigoureux et réactif. Sensibilisé à la protection de l’information et faire preuve de discrétion. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div>

من ٧ إلى ١٢ سنة Naukri Gulf

Senior Service Development Manager Tax & Customs Anti-Fraud

في الموقع - المغرب - بولمان ٣١ أغسطس ٢٠٢٦

الطب والرعاية الصحية

Within our Government & Institutions and Trade Facilitation activities, SGS partners with governments around the world to strengthen revenue collection, combat fraud, facilitate legitimate trade and support economic development. Our solutions help customs authorities, tax administrations and ministries of finance tackle some of today's most critical challenges: Illicit trade and smuggling Customs fraud and undervaluation Revenue leakage Counterfeit goods Border security and trade facilitation Digital transformation of customs and tax administrations As governments increasingly seek innovative solutions to protect public revenues and modernize their operations, we are looking for an ambitious professional to help shape the future of our Anti-Fraud business worldwide. The Opportunity This is not a traditional product management role. As Senior Service Development Manager - Tax & Customs Anti-Fraud , you will play a pivotal role in defining, developing and expanding SGS' portfolio of anti-fraud, customs modernization and revenue assurance solutions. You will work at the intersection of: Government transformation Tax and customs administration Trade facilitation Technology-enabled services Business development International public-sector partnerships You will collaborate with senior leaders, government officials, technology providers and commercial teams across multiple regions, with a strong focus on emerging markets and Africa. What You Will Be Doing Drive Global Service Growth Identify emerging market opportunities and develop innovative solutions addressing government challenges. Build compelling business cases and support investment decisions for new products and services. Drive growth initiatives across existing and new international markets. Develop Innovative Government Solutions Support the development and commercialization of services related to: Revenue assurance Customs valuation control Anti-illicit trade initiatives Track & trace solutions Tax stamp programmes Risk management and intelligence solutions Trade facilitation services Customs modernization programmes Digital government platforms Lead Strategic Business Development Support complex opportunities with governments, customs authorities and revenue agencies. Contribute to tender strategies and major international bids. Develop relationships with key public-sector stakeholders and decision makers. Partner with regional commercial teams to accelerate growth opportunities. Influence Global Stakeholders Collaborate with experts across commercial, operational, regulatory and technology functions. Represent SGS at international conferences, government meetings and industry forums. Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics.Desired Candidate Profile7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments. Strong understanding of customs, taxation, border management or revenue assurance ecosystems. Proven experience in driving innovation across products, services, and business models to strengthen unique value proposition Exposure to business development, client engagement, commercial strategy or sales activities. Ability to engage credibly with senior government stakeholders. Experience working across international and multicultural environments. Entrepreneurial mindset with a passion for creating and growing businesses. Highly Desirable Experience in anti-fraud solutions, illicit trade prevention or revenue assurance. Experience with customs modernization, digital government or tax transformation projects. Experience working with public tenders and government procurement processes. Exposure to African markets. French language capabilities. Product development or go-to-market experience.

بيت.كوم

RH عمليات

في الموقع - المغرب ١٠ أغسطس ٢٠٢٦

الموارد البشرية

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> في الأسواق سريعة التغير، يعتمد العملاء في جميع أنحاء العالم على ثاليس. ثاليس هي شركة يجتمع فيها أشخاص بارعون من كل أنحاء العالم لتبادل الأفكار وإلهام بعضهم بعضاً. في الفضاء والطيران والمواصلات والدفاع والأمن والفضاء، يقوم معمارهنا بتصميم حلول مبتكرة تجعل غدنا ممكنًا.الدور والمسؤوليات: <ul><li>ضمان إدارة العمليات الإدارية للموارد البشرية اليومية والتأكد من امتثال العمليات والملفات الوظيفية للمتطلبات القانونية والتنظيمية.</li><li>إعداد ومراقبة الرواتب، وإنشاء التصريحات الاجتماعية والإدارية بما يتوافق مع الالتزامات القانونية والتنظيمية.</li><li>نشر وتأكيد تطبيق سياسات وإجراءات وعمليات الموارد البشرية في الشركة.</li><li>متابعة مؤشرات الأداء للموارد البشرية واستخراج التقارير من الأدوات الداخلية.</li><li>مرافقة وتقديم المشورة للزملاء حول سياسات الموارد البشرية والإجراءات الداخلية والمسائل المتعلقة بحقوق العمل.</li><li>المساهمة في تحسين مستمر لعمليات الموارد البشرية واقتراح حلول أو أدوات لتحسين الممارسات.</li><li>الرد على طلبات الزملاء المتعلقة بإدارة الموظفين، والتعويضات ومسائل الموارد البشرية.</li><li>ضمان إدارة ومتابعة الملفات الإدارية للزملاء طوال مسارهم المهني.</li><li>كونها نقطة الاتصال الموارد البشرية لدى الجهات الإدارية، ولا سيما مفتشية العمل، والحرص على الالتزام بالالتزامات القانونية والتنظيمية.</li></ul>الخبرة والمهارات المطلوبة <ul><li>خبرة مثبتة من 3 إلى 5 سنوات في منصب مماثل بإدارة شؤون الموظفين أو عمليات الموارد البشرية.</li><li>معرفة جيدة بقانون العمل والتنظيم الاجتماعي.</li><li>خبرة في استخدام نظام معلومات الموارد البشرية (SIRH).</li><li>إتقان جيد لأدوات المكتب، وبالأخص مايكروسوفت إكسل وورد.</li><li>إتقان جيد لبرامج الرواتب.</li><li>الدقة، التنظيم، السرية والقدرة على إدارة أولويات متعددة.</li><li>علاقة جيدة والقدرة على العمل بالتعاون مع مختلف الأطراف.</li></ul>المؤهلات والشهادات والتدريب المطلوب <ul><li>شهادة بكالوريوس في إدارة الموارد البشرية أو مجال ذي صلة</li><li>ماجستير في الموارد البشرية سيكون ميزة إضافية</li><li>اللغات :</li></ul> الفرنسي: الاتقان التام (شفهيًا وكتابة). الإنجليزية: مستوى مهني متقدم (شفهيًا وكتابة). العربية: الاتقان التام (شفهيًا وكتابة). في ثاليس نحن نوفر مسارات وظيفية وليس وظائف فحسب. مع وجود ثاليس لما يقارب 80,000 موظف في 68 دولة، تتيح سياسات التنقل لدينا لآلاف الموظفين كل عام تطوير مساراتهم الوظيفية محليًا وفي الخارج، في مجالات خبرتهم أو بالاستكشاف في مجالات جديدة. معًا نؤمن أن تبني المرونة أسلوب أذكى للعمل. تبدأ الرحلات الرائعة من هنا، قدّم الآن!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.ROLE ET RESPONSABILITES: <ul><li>Assurer la gestion quotidienne des opérations administratives RH et veiller à la conformité des processus et des dossiers du personnel. </li><li>Préparer et contrôler la paie, établir les déclarations sociales et administratives dans le respect des obligations légales et réglementaires.</li><li>Déployer et garantir l'application des politiques, procédures et processus RH de l'entreprise.</li><li>Suivre les indicateurs de performance RH et extractions des rapports depuis les outils internes.</li><li>Accompagner et conseiller les collaborateurs sur les politiques RH, les procédures internes et les questions liées au droit du travail.</li><li>Contribuer à l'amélioration continue des processus RH et proposer des solutions ou outils permettant d'optimiser les pratiques.</li><li>Répondre aux demandes des collaborateurs relatives à l'administration du personnel, à la rémunération et aux sujets RH.</li><li>Assurer la gestion et le suivi des dossiers administratifs des collaborateurs tout au long de leur parcours.</li><li>Être l'interlocuteur RH auprès des autorités administratives, notamment de l'Inspection du travail, et veiller au respect des obligations légales et réglementaires.</li></ul>EXPERIENCE ET COMPETENCES REQUISES <ul><li>Expérience confirmée de 3 à 5 ans dans un poste similaire en administration du personnel ou en opérations RH.</li><li>Bonne connaissance du droit du travail et de la réglementation sociale.</li><li>Expérience de l'utilisation d'un Système d'Information des Ressources Humaines (SIRH).</li><li>Bonne maîtrise des outils bureautiques, notamment Microsoft Excel et Word.</li><li>Bonne maitrise de logiciels de paie </li><li>Rigueur, sens de l'organisation, discrétion et capacité à gérer plusieurs priorités.</li><li>Bon relationnel et aptitude à travailler en collaboration avec différents interlocuteurs.</li></ul>Qualifications, certifications et formation requises <ul><li>Licence en gestion des ressources humaines ou dans un autre domaine pertinent</li><li>Un Master en RH serait un plus</li><li>Langues :</li></ul>              Français : maîtrise complète (oral et écrit).                                Anglais : niveau professionnel avancé (oral et écrit).                                 Arabe : maîtrise complète (oral et écrit). At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div>

من ١ إلى ٣ سنة Naukri Gulf

Back-office Social Media Manager

في الموقع - المغرب - بولمان ١٦ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload). Benefits: Fixed schedule: Monday Friday, 10 AM 6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</div></section><section>Desired Candidate ProfileWhat you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</section>

بيت.كوم

قائد فريق ممثلي خدمة العملاء

في الموقع - المغرب ٩ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> الموقع الوظيفي:قائد فريق ممثلي خدمة العملاء وصف الوظيفة:عنّا: انضم إلى فريق خدمات العملاء الديناميكي لدينا في Arrow! فريقنا مبني على أسس التعاون والثقة والود والإيجابية. إذا كنت تتحدث الإنجليزية وتستمتع بالعمل مع الآخرين، فربما تكون هذه هي الفرصة المثالية لك! كجزء من نمو شركتنا، تعزز ARROW Morocco فرقها وتبحث عن قائد فريق خدمة العملاء. ماذا ستقوم به في Arrow قائد فريق خدمة العملاء مسؤول عن إدارة فريق من ممثلي خدمة العملاء (CSR) ومراقبة عملية من الطلب حتى الفاتورة لتحقيق جميع الأهداف المتعلقة بكل من Arrow وعميلنا. يضمن القائد الفريق ويركز على تطوير مستوى الخدمة المناسب لعملائنا بما يتماشى مع أهداف الشركة. قائد فريق خدمة العملاء – Arrow Electronics كقائد فريق خدمة العملاء في Arrow، ستكون مسؤولاً عن قيادة وتطوير فريق من ممثلي خدمة العملاء لضمان التميز التشغيلي ورضا العملاء العالي. المسؤوليات الأساسية: <ul><li>توجيه وتدريب ودعم فريق CSR لدفع الأداء والمشاركة </li><li>مراقبة مؤشرات الأداء (KPIs)، تحديد مجالات التحسين، وإدارة تخصيص الموارد </li><li>الإشراف على أداء الفريق وإجراء التقييمات السنوية </li><li>تحسين وتنفيذ العمليات لتعزيز تجربة العملاء ودعم المبيعات </li><li>التعامل مع إدارة الانتقال وتنسيق القضايا المتعلقة بالجودة </li></ul>مسؤوليات الفريق تحت إشرافك: <ul><li>إدارة دورة الطلب حتى الفاتورة وإدارة الطلب </li><li>ضمان التواصل الفعّال مع العملاء والموردين، وتقديم الدعم ما بعد البيع </li><li>قيادة التسليم في الوقت المحدد وإدارة تغييرات العمل </li><li>التعاون الوثيق مع المبيعات الداخلية، إدارة المنتجات، اللوجستيات، وفرق الأصول </li><li>الإشراف على مخزون العملاء المحجوز والحفاظ على كفاءة التشغيل </li></ul>من نبحث عنه؟· عادةً لديك 3-5 سنوات من الخبرة السابقة في مجال خدمة العملاء· مستوى متقدم من الإنجليزية إضافة إلى أحد اللغات التالية بمستوى متقدم، الإسبانية. · مهارات اتصال وتنسيق رائعة، · معرفة جيدة ببرامج MS Office · معرفة متقدمة في Excel · مهارات تنظيمية ممتازة وموقف مهني “يمكننا القيام بذلك وبشكل استباقي” · قدرة على التعامل مع مواقف demanding، · ذهن موجه لخدمة العملاء، استباقي ومبتكر، · خبرة في إدارة سلسلة التوريد والقيادة البشرية ستكون ميزة. ما هي الفوائد لك؟· عقد دائم كامل,· مزايا اجتماعية: CNSS، CIMR، التأمين الصحي، · أجواء عمل رائعة في فريق من المتعاونين المتحمسين، · ثقافة عمل تتيح لك أن تُحدث تأثيراً، · بيئة ديناميكية مع جو عمل ودي, · عملية توظيف سريعة، · فرص تطوير مهني مثيرة في بيئة سريعة النمو، · العمل ضمن منظمة دولية معترف بها عالمياً في قطاعها. قصتناكـ Arrow Global Components (AGC)، جزء من Arrow Electronics، نحن رائدون في التوريد والخدمات ذات القيمة المضافة المتعلقة بالمكونات الإلكترونية. نعيد بيع وتخصيص وتوزيع المكونات الإلكترونية لعملائنا في جميع أنحاء العالم. يعتمد عملنا على شبكة علاقات موثوقة وطويلة الأمد مع قادة الصناعة، سواء من جانب الموردين أو العملاء. Arrow هو صاحب عمل يلتزم بمبدأ تكافؤ الفرص. سيُنظر في جميع الطلبات للتوظيف دون اعتبار للعرق أو اللون أو الدين أو الجنس أو التوجه الجنسي أو الهوية الجنسية أو الأصل الوطني أو حالة قدامى المحاربين أو الإعاقة. #LI-HL1 الموقع:المغرب-الدار البيضاء، المغرب (حديقة القُدس) نوع الوقت:دوام كامل فئة الوظيفة:دعم الأعمال

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position:Customer Service Representative Team Leader Job Description:About US: Join our dynamic Customer Service Associates team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for a Customer Service Team Leader. What you will be doing at ARROW Customer Service Team Leader is responsible for managing a team of Customer Service Representatives (CSR) and overseeing the order to invoice process to meet all related goals and objectives of both, Arrow and our Customer. Team Leader ensures and further develops the right service level to our customers in line with the company goals. Customer Service Team Leader – Arrow Electronics As a Customer Service Team Leader at Arrow, you will be responsible for leading and developing a team of Customer Service Representatives to ensure operational excellence and high customer satisfaction. Key Responsibilities: <ul><li>Coach, train, and support the CSR team to drive performance and engagement </li><li>Monitor KPIs, identify areas for improvement, and manage resource allocation </li><li>Oversee team performance and conduct annual appraisals </li><li>Optimize and implement processes to enhance customer experience and sales support </li><li>Handle transition management and coordinate quality-related issues </li></ul>Team Responsibilities Under Your Supervision: <ul><li>Manage order-to-invoice cycle and order management </li><li>Ensure timely communication with customers and suppliers, providing post-sales support </li><li>Drive on-time delivery and manage backlog changes in line with business goals </li><li>Collaborate closely with Inside Sales, Product Management, Logistics, and Asset teams </li><li>Oversee customer reserved inventory and maintain operational efficiency </li></ul>Who are we looking for?· Typically you would have 3-5 years of previous experience in Customer Service area,· Advance level of English plus one of the following languages in advance level, Spanish. · Great communication and coordination skills, · Good knowledge of MS Office · Excel Knowledge in advanced level · Excellent organizational skills and professional “can do & proactive” attitude, · Ability to handle demanding situations, · Customer Service oriented mindset, proactive and innovative, · Supply Chain and people management experience will be an advantage. What is in it for you?· Full Permanent contract,· Social advantages: CNSS, CIMR, Health insurance, · Very good working atmosphere in a team of passionate collaborators, · Work culture where you can make an impact, · Dynamic environment with a friendly work atmosphere, · Fast recruitment process, · Interesting career development opportunities in a quickly growing environment, · Working within an international organization, recognized worldwide in its sector. Our storyAs Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides. Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. #LI-HL1 Location:MA-Casablanca, Morocco (Boulevard Al Quods) Time Type:Full time Job Category:Business Support </div>

من ٢ إلى ٧ سنة Naukri Gulf

Bar Manager

في الموقع - المغرب - بولمان الثلاثاء

الإدارة

JOB SUMMARY Creates a unique guest experience that draws hotel and non-hotel guests. Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and effectively positioning the outlet. Is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Manages Bar/Lounge daily shift operations and supervision of staff. Strives for high guest and employee satisfaction while maintaining the operating budget. Accountable for promoting compliance with legal obligations professionally and consistently. Determines and implements training needed to accomplish goals. Strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.Taking an Entrepreneurial Approach to Driving the Bar/Lounge Business Understands financial opportunities by surveying restaurant demand. Confers with key individuals in the local community to assess opportunities while identifiying and analyzing competitors. Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews and evaluates usage reports and takes corrective action as necessary. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.Leading Significant Marketing/Public Relations/Media Activities Attracts guests by developing and implementing marketing, advertising, public and community relations programs, evaluating program results and identifying and tracking changing demands. Owns bar/lounge related social media posts and public event communications; monitors social media activity; responds to comments; analyzes posts/trends; corrects deficiencies Creates network of sources to enable outreach and event opportunities. Serves as the primary point of contact for any events or bar/lounge related community activities. Interacts with liquor purveyors and purchases wine, beer and spirits for the outlets.Coordinates and books entertainment and events. Handles the set-up and execution of all events to promote a world-class experience. Participates in local networking activities that often take place off-property. Activates specific brand strategies geared toward the customer experience.Managing Bar/Lounge Operations Implements agreed upon beverage policy and procedures throughout the property. Manages the bar/lounge in compliance with all local, state and Federal beverage and liquor laws. Monitors adherence to liquor control policies and procedures. Monitors compliance with all Bar/Lounge policies, standards and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Understands beverage control including, but not limited to: days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. Attends pre- and post-convention meetings as needed to understand group needs. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. Achieves or exceeds budgeted goals. Maintains food handling and sanitation standards. Manages inventories according to budget and business levels. Assists with developing menus and promotions, as necessary. Communicates critical information to the Bar/Lounge staff regarding each event. Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for Bar/Lounge concept, positioning, time of day, etc. Manages entertainment and activation process to ensure it is appropriate for brand strategy.Fostering an Environment that Creates Exciting and Memorable Guest Experiences Creates long-term professional relationships with guest clientele. Provides and empowers employees to provide excellent customer service Interacts with guests to obtain feedback on product quality and service levels. Responds effectively to guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Provides feedback to individuals in an effort to improve service performance. Reviews comment cards and guest satisfaction results with employees and takes next steps as appropriate.Managing Human Resource Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in the development and implementation of corrective action plans. Trains staff on liquor control policies and procedures. Manages staffing levels to meet guest service standards, operational needs and financial objectives. Promotes employee understanding of expectations and the work. Actively participates in the hiring process to identify the right talent to support the outlet s concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Facilitates the fair and equal treatment of employees Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Monitors employee attendance of on-going training to understand guest expectations.Desired Candidate ProfileHigh school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

بيت.كوم

Service Delivery Manager | Technopolis Sala Al Jadida (Morocco)

في الموقع - المغرب منذ 4 ساعة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Econocom Morocco operates within a culture primarily focused on collaboration, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a competitive dimension, supporting ambition, performance and results orientation. It is also grounded in a structured organizational culture ensuring process rigor and reliability, while integrating an innovation component that promotes adaptability and initiative. Job : Join a leading company in the IT sector and contribute to its success as a Service Delivery Manager. Based in Technopolis Sala Al Jadida, you will play a central role in the operational excellence of our services. As part of strengthening our teams, we are looking for a Service Delivery Manager to lead the Run activities for a strategic account. This cross-functional role ensures the coordination and performance of all operated services (Service Desk, Infrastructure, Active Directory, Security, Monitoring, and Microsoft 365), while guaranteeing customer satisfaction, adherence to service commitments, and continuous improvement. Responsibilities The main missions of the Service Delivery Manager are: Cross-functional Service Management <ul><li>Ensure the operational management and coordination of the different service towers.</li><li>Guarantee the consistency and overall performance of operations across the entire scope.</li></ul>Performance Monitoring <ul><li>Manage KPIs, SLAs, and associated action plans.</li><li>Analyze trends, identify risks, and implement necessary corrective actions.</li></ul>Operational Governance Facilitation <ul><li>Organize and lead operational committees with the client and internal stakeholders.</li><li>Ensure consolidated reporting on performance, risks, and improvement plans.</li></ul>Major Incident and Escalation Management <ul><li>Coordinate the resolution of critical incidents and complex situations.</li><li>Ensure proactive and transparent communication with the client.</li></ul>Team Coordination <ul><li>Ensure alignment between different technical and functional teams.</li><li>Facilitate collaboration between different service areas to ensure optimal service quality.</li></ul>Continuous Improvement <ul><li>Identify and manage initiatives for service optimization, automation, and transformation.</li><li>Contribute to improving the user experience and process evolution.  </li></ul> Required profile : With proven experience of 5 to 10 years in similar roles, you have developed recognized expertise in IT service management. You know how to navigate complex, client-oriented environments. To succeed in this position, it is essential to have excellent leadership skills, a sharp analytical capacity, and a strong customer focus. Proficiency in project management methodologies and ITIL is also a major asset. Risk management and the ability to solve complex problems will also be valuable. <ul><li>Proven experience in managing complex, multi-domain managed services.</li><li>Good command of ITIL processes and Service Management practices.</li><li>Experience in managing multiple service towers and critical production environments.</li><li>Excellent interpersonal skills and ability to interact with stakeholders at operational and decision-making levels.</li><li>Recognized leadership, cross-functional coordination skills, and strong results orientation.</li><li>Service-oriented, analytical mind, and ability to manage demanding environments.</li><li>Excellent communication and client relationship skills, with the ability to interact effectively with stakeholders at all levels.</li><li>Perfect command of French and English (spoken and written)  </li></ul>If you see yourself in this description and wish to take on this new challenge, do not hesitate to apply and join our dynamic teams. </div>

بيت.كوم

Receptionist | Ifrane (Morocco)

في الموقع - المغرب الأمس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Al Akhawayn University is driven by a strong innovation-oriented culture, encouraging creativity, experimentation, and bold ideas to advance education and research. This spirit is supported by a deep sense of collaboration, with supportive teams and hands-on leadership that nurtures academic and operational talent. Performance and intellectual ambition also play a key role, fostering excellence in a globally minded environment. While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. Job : Manage the front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Front Desk, the Receptionist will be the first point of contact for the entity. Front Desk Receptionist's duties include offering administrative support across the organization, welcoming guests, and coordinating front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role, and deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards <ul><li>Manage the reservation process.</li><li>Consult the reservation demands at the conference center.</li><li>Check the availability: taking into consideration the period of reservation, and the type of requested rooms (single/large standard/luxury/suite).</li><li>In case of availability, a response is automatically sent to the requester.</li><li>In case of unavailability, suggest an alternative to satisfy the requester.</li><li>Send an e-mail to the requester asking for the names of the participants and their assignments.</li><li>Prepare the magnetic cards of the assigned rooms; make sure that they are functional.</li><li>Coordinate with the cleaning superintendent about the rooms to prepare.</li><li>Coordinate with the technician concerning the rooms that need heating.</li><li>Send the list of the participants, their assignments, and the period of their stay to the security department.</li><li>Make sure that all names are inserted according to the request of the customer: single/large / luxury or suite before the arrival of the participants of each event.</li><li>Make sure that all the procedures and preparations are under control.</li><li>Prepare vouchers that include</li><li>Housing invoices, including participants' periods of stay and the type of assigned rooms.</li><li>Participants' meal invoices.</li><li>Study rooms.</li><li>Prepare invoices.</li><li>Be welcoming and courteous at the reception upon guests' arrival.</li><li>Come up with an immediate solution to the frequent changes that may occur to satisfy all the demands.</li><li>Find immediate resolution of any problems that may arise during the arrival or stay of guests.</li><li>Ability to plan work activities.</li><li>Consistently reliable.</li></ul> Required profile : <ul><li>Bac+2 or equivalent qualification</li><li>Telephone answering skills</li><li>Verbal communication</li><li>Active listening skills</li><li>Professionalism</li><li>Customer service</li><li>Organization</li><li>Handles pressure</li><li>Supply management</li><li>Computer skills</li></ul><ul><li>Communication</li><li>Multitasking</li><li>Social skills</li><li>Organization</li><li>Technical skills</li><li>Stress management skills</li><li>Problem-solving</li><li>Empathy</li><li>Reliability</li></ul> </div>

من ٢ إلى ٥ سنة Naukri Gulf

مندوب مبيعات داخلي

في الموقع - المغرب - بولمان ٧ أغسطس ٢٠٢٦

المبيعات

المسمى: وصف وظيفي لمندوب مبيعات داخلي: Arrow Enterprise Computing Solutions، قسم من مجموعة Arrow Electronics Group (16,500 موظف موزعين على 58 دولة، إيرادات تفوق 29 مليار دولار)، يوفر المحترفين في تكنولوجيا المعلومات (شركات الخدمات، والناشرين، والمُدمجين) حلولاً تكنولوجية عالمية مرتبطة بعروض تدريب وخدمات، في 5 قطاعات رئيسية: الخوادم، والتخزين والتخَزيل، والشبكات والأمن، وبرامج البنية التحتية وحلول السحابة. كجزء من نموه، يعزز ARROW ECS فرق العمل ويبحث عن مندوب مبيعات داخلي مع اللغة الهولندية.ما الذي ستقوم بهمع اعتماد أساسي على الاتصالات الهاتفية، سيدعم هذا المحترف في المبيعات محفظة حسابات من العملاء القيمين بغية تحديد المنتجات أو الخدمات المناسبة لاحتياجاتهم المحددة. أحياناً بالعمل مع مندوب المبيعات الميداني، وشركاء الموردين، والمهندسين، وموارد Arrow الداخلية الأخرى، يكون هدف Specialist الحساب تقديم خدمة عملاء نموذجية وخبرة معرفية بالمنتج مع هدف توسيع حصة السوق ونمو الأعمال لدينا.إعداد قائمة المواد (BOM) والتأكد من انعكاس الأسعار المسجلة في جميع الاقتباسات.إدارة محفظة مخصصّة بشكل منهجي باتخاذ إجراءات استباقية ومنتظمة تتعلق بالمبيعات وإدارة الحساب.التنسيق مع مجموعات الموارد الداخلية المؤسسية لضمان رضا العملاء.كن لاعب فريق من خلال العمل بتعاون وتآزر مع الزملاء عبر Arrow.إظهار القدرة على التأثير والتفاعل على مستويات متعددة من المنظمة.تحديد فرص مبيعات جديدة بالتعاون مع المشتريين والمهندسين لتقديم عروض أسعار، ودعم فني، وورقات بيانات، ولإصدار أوامر الشراء.الحفاظ على الحسابات من خلال تقديم خدمة عملاء على الطلبات.تشمل مهام الصيانة الأخرى تتبع الشحنات، الحفاظ على الطلبات، إدارة التراكم، تسريع الطلبات، ومعالجة المشكلات.إدارة المحفظة المخصصة استراتيجياً من خلال تحليل المنافسة، والبحوث، والتعريف، والتفاعل مع المهندسين، و ADRs، و FSRs، وغيرهم من موارد Arrow ضمن إقليمهم.تقديم خدمة ما بعد البيع من خلال ضمان وصول المنتجات إلى موقع العميل في الوقت المناسب.ماذا نبحث عنهمؤهل دراسي لمدة سنتين وخبرة تتراوح بين 2 إلى 5 سنوات أو خريج ثانوية مع خبرة ذات صلة معادلة. خبرة سابقة في المبيعات الداخلية/المبيعات باللغة الإنجليزية بطلاقة، ومهارات كتابة وتواصل شفهية قوية، قدرة على نقل المعلومات بوضوح عبر قنوات متعددة. القدرة على تحديد المشكلات وجميع القضايا ذات الصلة في أوضاع واضحة، وتقييم كل منها باستخدام إجراءات معيارية واتخاذ قرارات سليمة.ما العائد لك؟عقد دائم كامل، مزايا اجتماعية: CNSS، CIMR، تأمين صحي، أجواء عمل ممتازة في فريق من المتعاونين الشغوفين، ثقافة عمل تعزز الإسهام، بيئة ديناميكية مع أجواء عمل ودود، فرص تطوير مهني مثيرة في بيئة سريعة النمو، العمل ضمن منظمة دولية معترف بها عالميًا في قطاعها.هل ترى نفسك زميلاً مستقبلياً لدينا؟ إذا كان نعم أرسل لنا طلبك.الموقع: الدار البيضاء، المغرب (جادة القدس) نوع الوقت: دوام كامل فئة الوظيفة: المبيعاتالملف المرشح المطلوبمؤهل دراسي لمدة سنتين وخبرة تتراوح بين 2 إلى 5 سنوات أو خريج ثانوية مع خبرة ذات صلة معادلة. خبرة سابقة في المبيعات الداخلية/المبيعات باللغة الإنجليزية بطلاقة، ومهارات كتابة وتواصل شفهية قوية، قدرة على نقل المعلومات بوضوح عبر قنوات متعددة. القدرة على تحديد المشكلات وجميع القضايا ذات الصلة في أوضاع واضحة، وتقييم كل منها باستخدام إجراءات معيارية واتخاذ قرارات سليمة.

Position: Inside Sales Associate Job Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate with Dutch.What You'll Be DoingThrough primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account.Coordinate with internal corporate resource groups to ensure customer satisfaction.Be a team player by working collaboratively and synergistically with colleagues across Arrow.Demonstrated ability to influence and to interact at multiple levels of an organization.Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.Maintain accounts by providing customer service on orders.Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting.Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion.What We Are Looking For2-year degree and 2 5 years of experience or High school graduate with equivalent related experience. Previous experience in inside sales/sales Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels. Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.What is in it for you?Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.Do you see yourself as our future colleague? If yes send us your application.Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: SalesDesired Candidate Profile2-year degree and 2 5 years of experience or High school graduate with equivalent related experience. Previous experience in inside sales/sales Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels. Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

بيت.كوم

محلل الذكاء الاصطناعي التوليدي | العربية (المغرب)

في الموقع - المغرب ٢١ أغسطس ٢٠٢٦

البحث والتطوير

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> حول الدور نحن نبحث عن محللي الذكاء الاصطناعي التوليدي ذاواعي التفاصيل لدعم مجموعة من مشاريع تدريب الذكاء الاصطناعي، ووضع العلامات على البيانات، والتقييم، ومراجعة الجودة. تفاصيل المشروع <ul> <li>المسمى الوظيفي: محلل ذكاء اصطناعي توليدي - العربية (المغرب)</li> <li>الموقع: عن بُعد (المغرب)</li> <li>نوع التوظيف: مستقل</li> <li>أجرة الساعة: 4.5 دولار أمريكي / ساعة</li> </ul> اعتماداً على المشروع، قد تعمل مع النصوص، الترجمات، الصوت، التفريغات، الصور، الفيديو، أو محتوى توليدي آخر. قد تختلف المهام ومتطلبات المشروع بناءً على البرنامج المُكلف به. إخلاء مسؤولية  <ul> <li>المشروعات خاضعة لمتطلبات العميل وقد تتغير.</li> <li>إكمال عملية التقديم والتقييم والتوجيه لا يضمن التعيين في مشروع محدد أو حد أدنى من العمل.</li> <li>هذا بيئة تدريب ذكاء اصطناعي بشري في الحلقة. يحظر استخدام أدوات الذكاء الاصطناعي التوليدي ما لم يُسمح صراحة بمشروع محدد.</li> <li>يجب إتمام جميع الأعمال بشكل مستقل باستخدام معرفتك وحكمك الخاص.</li> <li>يجب الالتزام بجميع متطلبات الخصوصية والأمن والسرية للبيانات. لا تقم بتخزين أو نسخ أو مشاركة بيانات المشروع خارج الأدوات والقنوات المعتمدة.</li> </ul> #LI-JC1  ما ستفعله <ul> <li>مراجعة وتقييم والتحقق من صحة المحتوى والبيانات الناتجة عن الذكاء الاصطناعي وفقاً لإرشادات المشروع.</li> <li>مقارنة المخرجات الناتجة عن الذكاء الاصطناعي وتحديد الأكثر دقة وملاءمة وجودة.</li> <li>تحديد الأخطاء والتناقضات والسهو ومشاكل الجودة.</li> <li>وضع العلامات أو تصنيف النصوص والصوت والصور والفيديو أو بيانات أخرى حيث يلزم.</li> <li>تقديم ملاحظات مكتوبة واضحة أو تبريرات لتقييماتك.</li> <li>إكمال المهام المعينة بشكل مستقل وفي الجداول الزمنية المحددة.</li> <li>اتباع إرشادات المشروع والعميل باستمرار والحفاظ على مستوى عالٍ من الدقة.</li> <li>حضور ساعات العمل المكتبية الحية وجلسات التدريب للتعرف على إرشادات المشروع، وتوضيح الأسئلة، والاستعداد للمهام.</li> </ul> المتطلبات: <ul> <li>إتقان لغوي أصلي بالعربية (المغرب) كتابة وتحدثاً.</li> <li>يفضل وجود خبرة في تقييم الذكاء الاصطناعي التوليدي، وضع علامات على البيانات، الترجمة، اللغويات، مراجعة جودة المحتوى، التفريغ، تعليم البيانات، أو مجال ذي صلة.</li> <li>إتقان قوي للإنجليزية ومهارات اتصال كتابية.</li> <li>اهتمام ممتاز بالتفاصيل، التفكير النقدي والحكم.</li> <li>القدرة على اتباع الإرشادات المفصلة وتطبيق معايير التقييم باستمرار.</li> <li>الراحة في العمل بشكل مستقل مع مهام هيكلية وتكرارية.</li> <li>الإلمام بمنصات التنقيط أو التقييم ميزة إضافية.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role We are looking for detail-oriented Generative AI Analysts to support a variety of AI training, data annotation, evaluation, and quality review projects. Project Details <ul> <li>Job Title: Generative AI Analyst - Arabic (Morocco)</li> <li>Location: Remote (Morocco)</li> <li>Employment Type: Freelance</li> <li>Pay Rate: 4.5 USD / hour</li> </ul> Depending on the project, you may work with text, translations, audio, transcriptions, images, video, or other AI-generated content. Tasks and project requirements may vary based on the program you are assigned to. Disclaimer  <ul> <li>Projects are subject to client requirements and may change.</li> <li>Completion of the application, assessment, and onboarding process does not guarantee assignment to a specific project or a minimum amount of work.</li> <li>This is a human-in-the-loop AI training environment. The use of generative AI tools is prohibited unless explicitly authorized for a specific project. </li> <li>All work must be completed independently using your own knowledge and judgment. </li> <li>You must comply with all data privacy, security, and confidentiality requirements. Do not store, copy, or share project data outside approved tools and channels. </li> </ul> #LI-JC1  What You’ll Do <ul> <li>Review, evaluate, and validate AI-generated content and data according to project guidelines.</li> <li>Compare AI-generated outputs and identify the most accurate, relevant, or high-quality result.</li> <li>Identify errors, inconsistencies, omissions, and quality issues.</li> <li>Annotate, categorize, or label text, audio, images, video, or other data where required.</li> <li>Provide clear written feedback or justifications for your evaluations.</li> <li>Complete assigned tasks independently and within established timelines.</li> <li>Follow project and client guidelines consistently and maintain a high level of accuracy.</li> <li>Attend live office hours and training sessions to familiarize yourself with project guidelines, clarify questions, and prepare for task assignments.</li> </ul> Requirements: <ul> <li>Native-level fluency in Arabic (Morocco) (written and spoken).</li> <li>Experience in Generative AI evaluation, data annotation, translation, linguistics, content quality review, transcription, data labeling, or a related field is preferred.</li> <li>Strong English proficiency and written communication skills.</li> <li>Excellent attention to detail, critical thinking, and judgment.</li> <li>Ability to follow detailed guidelines and apply evaluation criteria consistently.</li> <li>Comfortable working independently with structured, repetitive tasks.</li> <li>Familiarity with annotation or evaluation platforms is a plus.</li> </ul> </div>

بيت.كوم

Supervisor-Guest Relations

في الموقع - المغرب ١٣ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

Hostess

في الموقع - المغرب السبت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ١ إلى ٥ سنة Naukri Gulf

مساعد مدير التدبير المنزلي

في الموقع - المغرب - بولمان ١١ أغسطس ٢٠٢٦

الإدارة

مساعدة مديرة التدبير المنزلي التنفيذية في تخطيط وتنظيم قسم التدبير المنزلي وجميع المناطق العامة وغرف النزل والغسيل والبياضات. التأكد من تنفيذ جميع مهام التدبير المنزلي بأعلى مستوى من المعايير من أجل تقديم أقصى قدر من الكفاءة في الخدمة والراحة للضيوف. متابعة أداء سفراء التدبير المنزلي لضمان حصول الضيوف على خدمة سريعة ومهذبة. الإشراف على السفراء داخل القسم، والتأكد من الحفاظ على المعايير والطرق الصحيحة للخدمة كما هو مذكور في دليل عمليات القسم. فحص غرف النزل في جميع مناطق التدبير المنزلي بشكل منتظم لضمان نظافة الأثاث والمرافق والمعدات وب Zustand جيدة، صيانة جيدة واستبدالها أو تجديدها حسب الاحتياج. المساعدة في التخطيط وتنظيم تدريبات دورية للقسم لجميع السفراء، لا سيما السفراء الجدد، مع إيلاء اهتمام خاص للكياسة والكفاءة ومعايير الخدمة والتجميل والدبلوماسية والمعرفة الفعلية بالعمل. إعداد جداول القوى العاملة الأسبوعية، متابعة حضور السفراء وإجراء تخطيط العمالة بما يتوافق مع النشاط في الفندق للحفاظ على الفعالية من حيث التكلفة. المساعدة في إعداد تقارير شهرية مختلفة وتقديمها إلى مديرة التدبير المنزلي التنفيذية. التأكد من متابعة إنتاجية تنظيف الغرف عن كثب والحفاظ عليها. المساعدة في المدير التنفيذي للتدبير المنزلي ومساعدة المدير التنفيذي في فحص غرف الضيوف ومناطق القلب/المنزل العامة يوميًا وفق معايير الأداء المحددة. الحفاظ على جرد دقيق وصحيح لجميع المخزونات ولوازم النزل والبياضات وغيرها لمنع السرقة أو فقدان من أي نوع. التأكد من أن الحوادث والإجراءات الخاصة بالممتلكات المفقودة والموجودة يتم تسجيلها وتخزينها وفقًا لذلك. مساعدة المدير التنفيذي للتدبير المنزلي ومساعدة المدير التنفيذي في ضمان تطوير السفراء من خلال المتابعة المنتظمة، مع الأخذ في الاعتبار كل من الملاحظات الإيجابية والبناءة. إجراء مراجعات الأداء كجزء من KPI والمتابعة مع الإجراءات اللازمة لتطوير الفريق. المساءلة عن الاستخدام الصحيح لجميع المعدات وصيانتها الدورية لضمان ظروف عمل فعالة. الانخراط في تمكين السفراء عن طريق التوجيه والتدريب لمحمّسي السفراء الرئيسيين. التعامل مع جميع شكاوى الضيوف أو حلها، إقامة علاقات ودية مع ضيوف الفندق، والاهتمام باحتياجاتهم وراحتهم في جميع الأوقات. مراقبة إنتاجية الفريق. التحفيز والدعم، القيادة بالمثال، مساعدتهم للوصول إلى الأهداف الموضوعة. معالجة جداول العمل لتلبية المهل، مع ضمان الدقة. التواصل المفتوح مع السفراء، وضمان عقد إحاطات منتظمة ونقل جميع المعلومات ذات الصلة. التأكد من إعطاء الفريق ملاحظات. تحمل المسؤولية لضمان إتمام جميع المهام المطلوبة بدقة وفي الإطار الزمني المحدد. ضمان تسليم موجز. ضمان توفر مستويات المخزون المطلوبة والطلب إلى مستويات اللقاء إذا لزم الأمر. ضمان أن يتم الحفاظ على معدات القسم ومناطق العمل بمستوى عالٍ. ضمان أمان غرف النزل والمفاتيح. المساعدة في جرد المخزون بانتظام. التواصل مع مكتب الاستقبال والهندسة بشأن الغرف الجاهزة لضمان تلبية متطلبات الضيوف. أي طلب معقول آخر ضمن نطاق كفاءتك كما يطلب منك مشرفك أو الإدارة.المرشح المثالي<ul><li>خبرة سابقة في إدارة التدبير المنزلي، في دور مشابه أمر أساسي.</li><li>خلفية تشغيلية قوية مع خبرة في تنفيذ وإدارة معايير العلامة التجارية</li><li>معرفة جيدة ببرامج أوبرا ومايكروسوفت.</li><li>خبرة مثبتة في السيطرة على التكاليف بما في ذلك الرواتب والمصروفات والتنبؤات</li><li>مظهر مهندَم ومتميز في التواصل.</li><li>إدارة وقت ممتازة، مهارات تنظيمية والقدرة على العمل بشكل مستقل</li></ul>

Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.Desired Candidate Profile<ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed & articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>

من ١ إلى ٣ سنة Naukri Gulf

SaaS Customer Support Specialist

في الموقع - المغرب - بولمان ١٧ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Right now, we re expanding our talent bench a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open. If you re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. What you will do: Deliver outstanding customer support via calls, chats and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.What you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.Benefits: Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</div></section><section>Desired Candidate ProfileWhat you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.</section>

من ١ إلى ٦ سنة Naukri Gulf

Warehouse Manager

في الموقع - المغرب - بولمان ١٧ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Warehouse Manager in Fez we re looking for?Your future roleTake on a new challenge and apply your logistics and operational management expertise in a cutting-edge field. You ll work alongside a collaborative and dynamic team of professionals. You'll play a critical role in ensuring the safe, efficient, and compliant flow of materials in our warehouse operations. Day-to-day, you ll work closely with teams across the business (Production, Industrial, Planning, Quality, HSE, IT, and Supply Chain), manage end-to-end warehouse operations, and champion continuous improvement initiatives, and much more. You ll specifically take care of material availability, stock accuracy, and on-time delivery to production lines, but also lead the implementation of lean solutions and operational transformation initiatives.We ll look to you for:<ul><li>Ensuring compliance with health, safety, and environmental policies in all warehouse activities</li><li>Managing inbound and outbound logistics, kitting, and mirror area operations</li><li>Maintaining inventory accuracy and ensuring proper material storage and traceability</li><li>Synchronizing physical and system material flows to align with ERP data</li><li>Monitoring and improving operational performance using key performance indicators (KPIs)</li><li>Leading, coaching, and developing logistics operators while fostering a culture of accountability and continuous learning</li><li>Driving continuous improvement initiatives to enhance safety, quality, and productivity</li><li>Collaborating with cross-functional teams to align warehouse transformation with site strategy</li></ul>Things you ll enjoyJoin us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:<ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines</li><li>Work with new security standards for rail signalling</li><li>Collaborate with transverse teams and helpful colleagues</li><li>Contribute to innovative projects</li><li>Utilise our inclusive and agile working environment</li><li>Steer your career in whatever direction you choose across functions and countries</li><li>Benefit from our investment in your development, through award-winning learning</li><li>Progress towards higher leadership roles in warehouse and logistics management</li><li>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage</li></ul>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!Important to noteAs a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone.</div></section><section>Desired Candidate Profile<ul><li>Bachelor s, Master s, or Engineering degree in Supply Chain, Logistics, or Industrial Engineering</li><li>Proven experience in warehouse or logistics operations within an industrial environment</li><li>Demonstrated team management and leadership capabilities</li><li>Strong knowledge of HSE, logistics, quality, and continuous improvement principles</li><li>Good communication skills in English (French is a strong asset)</li><li>Ability to work in a structured, performance-driven, and operational environment</li><li>Familiarity with ERP systems and lean principles</li></ul></section>

وظائف مهندسى امن معلومات في المغرب

محاسب أول - الالتزام بـ SAP - عقد محدد المدة

مستشار مبيعات الطاقة

قائد تقني Java

Administrative and Financial Director

Commis de cuisine Bakery

SOC Analyst Level 2

Senior Service Development Manager Tax & Customs Anti-Fraud

RH عمليات

Back-office Social Media Manager

قائد فريق ممثلي خدمة العملاء

Bar Manager

Service Delivery Manager | Technopolis Sala Al Jadida (Morocco)

Receptionist | Ifrane (Morocco)

مندوب مبيعات داخلي

محلل الذكاء الاصطناعي التوليدي | العربية (المغرب)

Supervisor-Guest Relations

Hostess

مساعد مدير التدبير المنزلي

SaaS Customer Support Specialist

Warehouse Manager

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف مهندسى امن معلومات في المغرب

اشترك لتصلك وظائف وظائف مهندسى امن معلومات في المغرب الجديدة دوريا علي بريدك