وظائف مدير مطعم في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong>&nbsp;Management d’équipe : </strong></p><br><ul><li>&nbsp;Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong>&nbsp;Pilotage d’activité :&nbsp;</strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités&nbsp;</li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers&nbsp;</li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM&nbsp;</li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies&nbsp;</li></ul><p><strong>&nbsp;Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions&nbsp;</li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils)&nbsp;</li></ul><p><strong>&nbsp;Gestion des chantiers transverses :&nbsp;</strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations&nbsp;</li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de&nbsp;<strong>Bac + 4/ 5</strong>&nbsp;avec une&nbsp;<strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong>&nbsp;Management d’équipe : </strong></p><br><ul><li>&nbsp;Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong>&nbsp;Pilotage d’activité :&nbsp;</strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités&nbsp;</li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers&nbsp;</li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM&nbsp;</li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies&nbsp;</li></ul><p><strong>&nbsp;Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions&nbsp;</li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils)&nbsp;</li></ul><p><strong>&nbsp;Gestion des chantiers transverses :&nbsp;</strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations&nbsp;</li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de&nbsp;<strong>Bac + 4/ 5</strong>&nbsp;avec une&nbsp;<strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco s largest and liveliest city, the sweeping views you ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</p><p>ESSENTIAL FUNCTIONS Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests Handling and managing Queue Rooms Coordinating with Housekeeping to track readiness of rooms for check-in Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping Working closely with Reservations department to get the Arrival time Assigning Group arrivals and updating the group resume. Clearing departures and back to back rooms Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment. Raising the manual requisition and Birchstress PO/REQ Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms.</p><p>NON-ESSENTIAL FUNCTIONS All information should be in confidential. Set up good relationship with all the department of the hotel, and keep smooth working Ensures high standards of personal presentation and grooming. Exercises responsible behavior at all times and positively representing the hotel and Four Seasons. Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. Carries out any other reasonable duties and responsibilities as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>KNOWLEDGE AND SKILLS. Education College graduate or Certificate in Hotel Management. Experience Minimum one year working experience in similar 5-star hotel OR minimum two year working experience as Front Desk Guest Relations Officer</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and want to grow in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Handling cash desk management and processing routine bank operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring treasury management, with the Senior Customer Manager or Branch Manager (collecting or depositing funds, restocking ATMs).<br>• Processing valuables and centralizing accounting data.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• <strong>Bac+2/Bac+3</strong> level education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting &amp; Finance, or Commerce &amp; Marketing.<br>• You are dynamic, autonomous, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive compensation, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Managing the cash desk and carrying out routine banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Senior Customer Manager or Branch Manager, the management of cash flow (collecting or supplying funds, ATM replenishment).<br>• Processing of valuables and consolidation of accounting records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Education: <strong>Bac+2/Bac+3</strong> (Associate's degree, Bachelor's degree) in Economics and Management, Accounting and Finance, or Commerce and Marketing.<br>• You are dynamic, independent, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we are eager to discover your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and want to grow in a stimulating environment, then this opportunity is for you. </p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and directing individual and professional clients.<br>• Managing the cash desk and carrying out routine banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Senior Customer Manager or Branch Manager, treasury management (collecting or replenishing funds, ATM top-ups).<br>• Processing cash and centralizing accounting records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Educated to <strong>Bac+2/Bac+3</strong> level: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting and Finance, or Commerce and Marketing.<br>• You are dynamic, independent, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many opportunities for professional development.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to evolve in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Managing the cash desk and carrying out routine banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Senior Customer Manager or Branch Manager, treasury management (collecting or receiving funds, stocking ATMs).<br>• Processing cash and centralizing accounting records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• A <strong>Bac+2/Bac+3</strong> level of education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting, Finance, or Marketing and Sales.<br>• You are dynamic, independent, and have a team spirit.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>• Gestion des référentiels :</strong></span><br><span>- Réaliser les fiches de postes nécessaires en fonction de l’évolution des besoins d’AXA</span><br><span>- Assurer la mise à jour des fiches de postes et des parcours de carrière sur l’outil de gestion&nbsp;</span><br><span>- Assurer la pesée des nouveaux postes AXA</span><br><span>- Contribuer à l’évolution du référentiel des compétences, sa mise en œuvre et sa mise à jour au travers de l’ensemble des outils</span><br><span>utilisés chez AXA</span><br><span>- Contribuer à l’analyse et l’évolution des emplois AXA</span><br><span>- S’assurer de la mise à jour les outils RH</span></p><br><p><br><span>•<strong> Gestion des talents :</strong></span><br><span>- Contribuer à l’élaboration des parcours de carrière type</span><br><span>- Contribuer à l’élaboration des parcours de formation types par poste.</span><br><span>- Contribuer à la mise à jour et l’évolution des règles en matière de gestion de carrière</span><br><span>- Contribuer à la mise en œuvre du process d’évaluation des compétences et son exploitation</span><br><span>• Gestion et organisation des Assessment center :</span><br><span>- Planifier et coordonner les sessions d’Assessment Center, en veillant à la disponibilité des évaluateurs et des participants.</span><br><span>- Collaborer avec les équipes RH pour développer de nouveaux exercices et simulations adaptés aux besoins actuels de l’ASM</span><br><span>- Assister à l’exercice de l’Assessment Center afin d'observer les candidats pour évaluer leurs compétences et comportements.</span><br><span>- Préparer et planifier les feedbacks détaillés pour chaque candidat, en mettant en avant leurs points forts et les axes</span><br><span>d’amélioration.</span></p><br><p><br><span><strong>• Gestion du parcours d’accompagnement du vivier Manager :</strong></span><br><span>- Centraliser la liste des managers du vivier et coordonner avec l’équipe Talent Agency pour planifier les différentes sessions.</span><br><span>- Identifier les managers « Mentors » responsables de l’accompagnement sur le terrain.</span><br><span>- Organiser des points d’étape réguliers avec les managers « Mentors » pour suivre les progrès des managers du vivier et proposer</span><br><span>des actions correctives.</span><br><span>- Assurer une communication et un suivi continus avec toutes les parties prenantes tout au long du dispositif.</span><br><span>- Faciliter les échanges entre managers pour le partage de bonnes pratiques et offrir des conseils personnalisés.</span><br><span>- Rédiger des rapports réguliers sur les activités de formation et d’accompagnement</span></p><br><p><br><span><strong>• Gestion de projet :</strong></span><br><span>- Contribuer aux projets du Développement RH</span><br><span>- Assurer la coordination des informations et nouveaux process / projets auprès des équipes RH / support</span><br><span>- Contribuer au déploiement des projets auprès des clients (opérationnels et fonctionnels)</span><br><span>- Faire un retour sur expérience pour valider la rentabilité des projets :</span><br><span>Collecter les données</span><br><span>Analyser les données</span><br><span>Mesurer les résultats et les comparer aux objectifs définis</span><br><span>- Contribuer aux ajustements à la suite des retours sur expériences&nbsp;</span></p><br><span><strong>Profil recherché :</strong></span><p><span>Vous avez un BAC+5&nbsp; avec une expérience de <strong>2 à 5 ans d'expérience dans un poste similaire&nbsp;</strong></span></p><br><p><span>Vous maîtrisez :</span></p><br><ul><li>Gestion des Talents</li><li>Statistiques</li><li>Bonne Communication et Orientation client</li><li>Capacité d'influence&nbsp;</li><li>Prise d'initiative, force de proposition</li><li>Accompagnement / conduite du changement</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the Operational Director, you will manage a management unit grouping 7 to 8 operational teams to meet the objectives set by the parent company and ASM.</p><br><br><p><strong>Your main missions will be:</strong></p><br><br><ul><li>Organize, lead, plan and control the operational activity of your unit,</li><li>Support your managers and ensure the achievement of the technical, productivity and service quality objectives defined for your unit,</li><li>Promote the spirit of initiative, innovation and continuous improvement within the teams,</li><li>Lead projects and be a driving force for proposals.</li></ul> <br> Required profile : <p>With higher education (<strong>Bac + 4/5</strong>) specializing in <strong>Management</strong>, you have <strong>4 years of experience in a similar position (team leader, activity manager...</strong>):</p><br><br><ul><li>Master the fundamentals of management and supervision of large teams,</li><li>Have experience in a similar role (Project manager, Operational activity manager, team leader...) in a customer relations center for <strong>at least</strong> 4 years.</li><li>Have the ability to have a vision of all the challenges of the department and to get your teams on board,</li><li>Have the ability to act in a complex environment and coordinate strategic actions,</li><li>Be autonomous and pragmatic,</li><li>Have an eye for detail, analysis, synthesis and anticipation,</li><li>Have a strong sense of responsibility and teamwork,</li><li>Have excellent listening and communication skills,</li><li>Master the French language perfectly.</li></ul><p>&nbsp;We would like to thank all applicants, but we will only contact those selected for the pre-selection process.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract Type: Local Permanent Contract. Your role: The Unit Manager reports to the Business Unit Manager. Depending on the activities, they are responsible for coordinating all the activities of the unit in their sector, including methods, preparation, manufacturing, quality control, deadlines, subcontracting, and maintenance of production equipment. As a Unit Manager, your responsibilities will be as follows*:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that the planning of parts to be manufactured each week is done within the required deadlines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the timely shipment of the delivered parts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In case of delay, ensure that the necessary steps have been taken to address this delay (proposing solutions if necessary).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the smooth flow of parts and molds within the workshop and that the different areas within the workshop are properly organized.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To motivate and engage staff on a daily basis in order to achieve the quality/productivity objectives set by Management (team kick-off meetings, information sessions, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring that the production unit is properly sized according to the production load, from both a human and material perspective.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Business Unit Manager on production progress, problems encountered, and solutions implemented.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct improvement/optimization/profitability analysis plans</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure daily engagement around the TOP5 and QRQC UAP</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapt and optimize the industrial organization of the sector of activity with a view to profitability and overall performance (cost, time, quality)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the daily operation of the meeting, quality control, and interoperability monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Explore all solutions likely to improve the productivity and quality of the workshop and, generally speaking, the profitability of the company (modification/improvement of workstations, reorganization of staff, reduction/optimization of raw material consumption)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the implementation and monitoring of corrective actions following the processing/analysis of non-conforming PVNCs or any other detected anomaly.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain and monitor the industrial performance of the UAP and ensure the dissemination of projections in terms of invoiced revenues.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To research, with the support of other departments, the most suitable solutions to resolve the technical problems encountered by production</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that the Technical Department makes technical documentation available at workstations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that workshop staff comply with and apply the technical documentation (procedures, instructions, work range, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the conformity and maintenance of the tool fleet in collaboration with the Technical Department</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper functioning and maintenance of the infrastructure in collaboration with the Maintenance Department</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In conjunction with Production Managers and Production Supervisors, ensure the availability of raw materials at workstations, and monitor and control the consumption of raw materials, production consumables, and production resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Periodically check, in conjunction with the store, the contents of the production agents' cash boxes based on the allocation lists.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In conjunction with the Production Managers and the Quality department, ensure the development of workshop staff's versatility by promoting their training in multiple roles.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Periodically evaluate the performance of the operators under his/her responsibility (quality, productivity, diligence, motivation, etc.)</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should hold a Bachelor's or Master's degree in Industrial Management; have a minimum of 6 years' experience in the aeronautical sector; be fluent in written and spoken French and English; be proficient in computer tools; be proficient in computer-aided production management (CAPM) software; be proficient in continuous improvement techniques; have knowledge of the production environment and the company's sector; be proficient in the techniques used in product manufacturing; be proficient in production techniques and associated procedures; have some knowledge of human resource management; have good interpersonal skills to effectively lead production teams; have the ability to manage multidisciplinary teams; and have the ability to manage conflict situations constructively. Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Rattaché(e) à la Direction des Ressources Humaines, le/la Responsable Ressources Humaines Opérationnel accompagne les managers et les collaborateurs sur l'ensemble des sujets RH.<br> Il/Elle veille à la bonne application de la politique RH, garantit la conformité des pratiques en matière d'administration du personnel et contribue au développement des ressources humaines.<br> Principales responsabilitésAdministration du personnel Superviser l'ensemble des processus liés à l'administration du personnel (embauche, contrats, avenants, mobilité, départs, etc.<br>). Garantir la conformité des dossiers administratifs des collaborateurs.<br> Veiller au respect du Code du travail et des procédures internes.<br> Assurer le suivi des périodes d'essai, des absences, des congés et des sanctions disciplinaires.<br> Préparer les éléments nécessaires à la paie en coordination avec le service concerné.<br> Gérer les relations avec les organismes administratifs et sociaux.<br> Accompagnement opérationnel Conseiller et accompagner les managers dans la gestion quotidienne de leurs équipes.<br> Apporter un appui sur les problématiques RH individuelles et collectives.<br> Participer à la gestion des situations disciplinaires et des relations sociales.<br> Veiller à l'application des politiques et procédures RH.<br> Recrutement et intégration Piloter les recrutements des profils confiés.<br> Organiser et suivre le parcours d'intégration des nouveaux collaborateurs.<br> Assurer le suivi de la période d'intégration et des évaluations.<br> Développement RH Participer aux campagnes d'évaluation des performances.<br> Identifier les besoins en formation et suivre leur mise en œuvre.<br> Contribuer aux projets de développement RH et d'amélioration continue.<br> Reporting RH Élaborer et suivre les tableaux de bord RH.<br> Produire les indicateurs sociaux et les reportings destinés à la Direction.<br> Participer aux audits RH et assurer la conformité documentaire.<br> Profil recherché Bac+5 en Ressources Humaines, Droit Social, Management ou équivalent.<br> Vous justifiez d'une expérience d'au moins 5 ans dans une fonction de Responsable RH généraliste ou RRH Opérationnel .<br> Vous possédez une solide expérience en administration du personnel et en gestion des relations individuelles.<br> Vous maîtrisez le droit du travail marocain et les processus RH.<br> Une expérience dans un environnement structuré (industrie, services, distribution ou groupe multisites) est fortement souhaitée.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity.</p><br><br>Description du poste<br><br><p><strong>Missions Principales:&nbsp;</strong></p><br><ul><li>Participer à la mise en place et à la préparation des ingrédients nécessaires au service.</li><li>Réaliser les préparations culinaires de base conformément aux fiches techniques, recettes et standards.</li><li>Assister le Chef de Partie et le Demi-Chef de Partie dans la préparation, le dressage et l’envoi des plats.</li><li>Veiller à la qualité, à la présentation et à la régularité des préparations servies.</li><li>Respecter les procédures de stockage, de conservation et de rotation des produits.</li><li>Contrôler la fraîcheur et la qualité des matières premières utilisées et signaler toute anomalie à sa hiérarchie.</li><li>Participer à la réception, au rangement et à la bonne conservation des marchandises.</li><li>Maintenir son poste de travail, les équipements et les ustensiles propres, organisés et opérationnels.</li><li>Respecter strictement les normes HACCP, les règles d’hygiène, de sécurité alimentaire et de sécurité au travail.</li><li>Contribuer à la réduction du gaspillage alimentaire et à la bonne gestion des matières premières.</li><li>Participer au nettoyage et à la remise en état du poste avant, pendant et après chaque service.</li><li>Collaborer efficacement avec l’ensemble de la brigade afin d’assurer un service fluide, rapide et de qualité.</li><li>Faire preuve de flexibilité et pouvoir être affecté(e) aux différentes sections de la cuisine selon les besoins opérationnels.</li><li>Signaler immédiatement à sa hiérarchie tout dysfonctionnement concernant les équipements, les produits ou les conditions de travail.</li><li>Effectuer toute autre tâche raisonnable confiée par le Chef de Partie, le Sous-Chef ou le Chef de Cuisine dans le cadre de ses fonctions.</li></ul><br>Qualifications<br><br><ul><li>Formation en <strong>cuisine, restauration ou hôtellerie</strong> souhaitée.</li><li>Une première expérience en cuisine professionnelle ou en hôtellerie constitue un atout.</li><li>Connaissance des règles d’hygiène et de sécurité alimentaire.</li><li>Sens de l’organisation, rigueur et souci du détail.</li><li>Rapidité d’exécution et capacité à travailler sous pression.</li><li>Esprit d’équipe et bonne communication.</li><li>Ponctualité, discipline et présentation professionnelle.</li><li>Motivation, envie d’apprendre et volonté d’évoluer au sein d’une brigade.</li></ul><br>Informations supplémentaires<br><br><p>Sofitel Royal Bay Resort Agadir</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Relevant du Chef Concierge, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :&nbsp;</p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant</li><li>Aider les clients en ce qui concerne leur courrier, leurs messages et toutes leurs demandes de renseignements</li><li>Aider les clients relativement aux projets qu’ils souhaitent réaliser durant leur séjour</li><li>Informer les clients en ce qui concerne les installations de l’hôtel de manière efficace et utile</li><li>Respecter les politiques, les procédures et les normes de service du département</li><li>Respecter toutes les politiques de sécurité</li><li>Autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><ul><li>Expérience antérieure en service à la clientèle un atout</li><li>Présentation professionnelle requise</li><li>Excellentes aptitudes en matière de service et aptitudes supérieures pour les communications, orales et écrites</li><li>Connaissance des applications Microsoft Windows</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes</li><li>Particulièrement responsable et fiable</li></ul><br>Informations supplémentaires<br><br><ul><li><strong>À PROPOS DES HÔTELS FAIRMONT </strong><br>Chez Hôtels Fairmont, nous offrons à nos clients la meilleure expérience dans l’hôtellerie au sein de chacun de nos établissements. Nous savons que pour fournir les meilleurs services à nos clients, nous devons offrir ce qui se fait de mieux à nos employés. C’est pourquoi vous trouverez des opportunités professionnelles exceptionnelles en Amérique du Nord, dans les Caraïbes, en Europe, en Afrique, au Moyen-Orient et en Asie-Pacifique, ainsi que les meilleures possibilités de formation, d’évolution de carrière, de reconnaissance et de récompenses du secteur. Hôtels Fairmont réunit des hôtels légendaires, haut-lieux prestigieux, tels que The Savoy à Londres, The Plaza à New York et le Fairmont Peace Hotel à Shanghai. Nos équipes sont guidées par les valeurs de respect, d’intégrité, de travail d’équipe et d’autonomie ; nous respectons les normes d’éthique et de qualité les plus élevées et traitons tous les collègues avec équité et dignité. Leader sur le plan communautaire et environnemental, Fairmont est également réputée pour ses pratiques touristiques éco-responsables et son programme reconnu de Partenariat environnemental. Un avenir prometteur vous attend.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Country Manager will be responsible for the business development and operational management of the agency in Morocco, ensuring its profitability and the performance of its teams.</p><br><br><p>His main missions will be as follows:</p><br><br><ul><li>Define and implement the business development strategy of the agency in the local market;</li><li>Prospect and develop a client portfolio in various sectors;</li><li>Identify business opportunities, negotiate offers, and ensure order follow-up;</li><li>Develop commercial synergies with other Group entities, particularly around offshore activities;</li><li>Lead the recruitment and staffing of consultants, with the support of a dedicated recruiter for sourcing;</li><li>Supervise and support Business Managers in achieving their objectives;</li><li>Ensure HR management and follow-up of the agency's consultants;</li><li>Manage the agency's profit and loss (P&amp;L), ensuring revenue growth and margin control;</li><li>Coordinate activities with the project manager responsible for monitoring offshore operations;</li><li>Guarantee the smooth operation of the agency and the quality of customer relations;</li><li>Travel nationally to meet clients and prospects.</li></ul> <br> <br> Required profile : <p><strong>Education and experience:</strong></p><br><br><ul><li>Master's degree (Bac+5), ideally in IT or engineering.</li><li>You have at least 10 years of experience in IT services or engineering consulting, with proven experience in managing a subsidiary, Business Unit, or profit center.</li></ul><p><strong>Required technical skills: </strong></p><br><br><ul><li>Mastery of B2B business development: prospecting, negotiation, account development, and customer retention;</li><li>Good understanding of IT and engineering services and the ability to propose solutions adapted to client needs;</li><li>Experience in recruitment, staffing, and consultant management;</li><li>Ability to supervise Business Managers and manage their performance;</li><li>Mastery of P&amp;L management and tracking of revenue, costs, and margins;</li><li>Ability to work with different entities of an international group and develop synergies around offshore activities;</li><li>Excellent command of French and English, both spoken and written.</li></ul><p><strong>Required personal qualities: </strong></p><br><br><ul><li>Entrepreneurial spirit, proactivity, and results-oriented.</li><li>Leadership and ability to unite teams.</li><li>Excellent interpersonal skills, listening skills, and customer service orientation.</li><li>Versatility and autonomy.</li><li>Organization, rigor, and synthesis skills.</li><li>Analytical and problem-solving abilities.</li><li>Adaptability, tenacity, and good stress management.</li><li>Humility, commitment, and team spirit.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <ul><li>Manage locally a team of High-tech resources working in teams and pods to deliver high value programs</li><li>Coordinate with hiring managers, supervise, organize your scope to ensure performance and consistency targets are met</li><li>Contribute in the selection and identification of your team members</li><li>Provide guidance and day to day insight to different team members</li><li>Conduct performance monthly and bi-annual reviews</li><li>Create and nurture a culture of performance and over achievement within your team</li><li>Onboard, develop skills, upskill, train and ensure that your teams skills are always in concordance with the HM requirements</li><li>Manage discipline, absenteism, work ways and ensure that Cnexias business rules and policies and respected and applied by all tech team</li><li>Hold regular touch point with your team, the service delivery manager and the Hiring manager to guarantee a day-to-day monitoring of the delivery and team progress in correspondence to the different projects your team is involved in </li></ul> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Manage locally a team of High-tech resources working in teams and pods to deliver high value programs</li><li>Coordinate with hiring managers, supervise, organize your scope to ensure performance and consistency targets are met</li><li>Contribute in the selection and identification of your team members</li><li>Provide guidance and day to day insight to different team members</li><li>Conduct performance monthly and bi-annual reviews</li><li>Create and nurture a culture of performance and over achievement within your team</li><li>Onboard, develop skills, upskill, train and ensure that your teams skills are always in concordance with the HM requirements</li><li>Manage discipline, absenteism, work ways and ensure that Cnexias business rules and policies and respected and applied by all tech team</li><li>Hold regular touch point with your team, the service delivery manager and the Hiring manager to guarantee a day-to-day monitoring of the delivery and team progress in correspondence to the different projects your team is involved in </li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>3 years working experience Team management in a highly demanding Tech environment.</li><li>Bachelor Education Level in an advanced it field (preferably development, project management, Dataetc.)</li><li>A previous experience as an Team lead in a multi-national bilingual (Eng+Fr) environment</li><li>Experience with agile Management approach</li><li>Experience with project management</li><li>Experience with service delivery management</li><li>Service oriented, and autonomous</li><li>Proactive, innovative, and critical thinker</li><li>Good communication skills in English and French</li></ul><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO's, and office administration : Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails. Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager . Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers. Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on quick sets or teardowns.</p></div></section>