وظائف مساعد مدير مطعم - الرباط المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Join an exceptional establishment in the heart of <strong>Marrakech</strong> as a <strong>Bellman</strong>. Your role will be essential in ensuring a memorable welcome experience for our clients, thus contributing to the excellence of our service in the <strong>Hotel/Restaurant</strong> sector.</p><br><br><p>Actively contribute to customer satisfaction from their arrival by providing a fast, courteous, and efficient luggage handling service. Maintain an orderly and safe work environment for all clients and staff.</p><br><br><p>Warmly welcoming guests as soon as they get out of the vehicle.</p><br><br><ul><li><strong>Handling luggage</strong> and its secure transport to the room or designated area.</li><li>Accompanying guests if necessary, providing basic information about the establishment.</li><li><strong>Maintaining the reception area</strong> and luggage carts.</li><li>Collaborating with reception and concierge teams for smooth coordination of arrivals and departures.</li></ul> <br> <br> Required profile : <p>A <strong>Baccalaureate</strong> level education, ideally focused on <strong>Hotel/Restaurant professions</strong>, will be an appreciated asset.</p><br><br><p>First experience of <strong>1 to 5 years</strong> in a similar role, preferably within a hotel establishment, is highly sought after.</p><br><br><p>Excellent <strong>presentation</strong> and impeccable <strong>courtesy</strong> are essential.</p><br><br><ul><li>Good <strong>physical condition</strong> for handling luggage.</li><li>Excellent <strong>service-oriented mindset</strong> and a positive attitude.</li><li>Ability to work in a team and under pressure.</li><li>Good command of the French language; knowledge of other languages will be a plus.</li><li><strong>Availability</strong> and punctuality are essential.</li></ul><p>If you are passionate about hospitality and wish to grow in a prestigious environment, do not hesitate to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Join a major player in the <strong>Hotel / Restaurant</strong> sector, whose culinary excellence is based on exceptional ingredients. It is in the heart of dynamic <strong>Marrakech</strong>, Morocco, that we are looking for a passionate profile for the position of <strong>Agronomist Engineer</strong>.</p><br><br><p>In this role, the main objective is to guarantee the <strong>quality and traceability</strong> of agricultural products used in our establishments. This involves optimizing supplies, developing sustainable partnerships with producers, and contributing to a responsible and <strong>high-quality</strong> purchasing approach.</p><br><br><ul><li>Ensure the selection and monitoring of agricultural suppliers and products.</li><li>Implement and supervise quality control and food safety protocols.</li><li>Participate in defining specifications for agricultural products.</li><li>Analyze market trends and propose product innovations.</li><li>Manage relationships with agricultural partners and ensure compliance with contractual commitments.</li><li>Contribute to the continuous improvement of supply and inventory management processes.</li></ul><p>This strategic function is at the heart of our commitment to <strong>excellence</strong> and customer satisfaction.</p><br><br> <br> <br> Required profile : <p>A <strong>Master's degree (Bac +5 or higher)</strong> is required, ideally complemented by a specialization in <strong>Agriculture</strong>.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> in a similar role is expected, preferably within the agri-food or restaurant sector.</p><br><br><ul><li>Excellent knowledge of agricultural sectors and fresh produce.</li><li>Proven skills in quality management and food safety.</li><li>Ability to negotiate and develop strong partnerships.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in computer tools and management software.</li><li>Sense of organization, rigor, and autonomy.</li><li>Excellent interpersonal and communication skills.</li></ul><p>If your background and aspirations align with this opportunity, do not hesitate to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Due to the work permit policy in the country, we are looking for local candidates.</p><br><br><br><p>The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p><b>ISP Preschool Teacher Assistant Role Profile</b></p><br><br><br><p><b>Purpose of Role</b></p><br><br><p>The Preschool Teacher Assistant supports the lead teacher in creating a safe, nurturing, and stimulating learning environment for young children. This role involves assisting with classroom management, preparing instructional materials, supervising children during activities, and promoting positive social, emotional, and cognitive development. The assistant helps ensure that each child’s needs are met in alignment with the curriculum and the preschool’s educational goals.</p><br><br><br><br><p><b>ISP Principles</b></p><br><br><p><b>Begin with our children and students. </b>Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect. </b>We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively. </b>We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible. </b>We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously. </b>Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Support Classroom Instruction</b><br>Assist the lead teacher in implementing daily lesson plans, learning activities, and educational games that align with the preschool curriculum. <b>Supervise and Engage Children</b><br>Monitor children during classroom activities, playtime, meals, and outdoor play to ensure safety and promote positive behavior. <b>Assist with Behavior Management</b><br>Reinforce classroom rules and help guide children in developing appropriate social and emotional skills. <b>Prepare Learning Materials</b><br>Help set up and organize classroom materials, resources, and displays to support hands-on learning and creativity. <b>Maintain a Safe and Clean Environment</b><br>Ensure classroom spaces are clean, organized, and free from hazards; assist with sanitizing toys, surfaces, and equipment. <b>Provide Individualized Support</b><br>Offer one-on-one or small group assistance to children who need extra help with activities or emotional support. <b>Observe and Report</b><br>Observe children's development and behavior; communicate concerns or notable progress to the lead teacher. <b>Support Routines and Transitions</b><br>Help children with daily routines such as arrivals, departures, toileting, meals, and rest time, fostering independence and consistency. <b>Encourage Positive Interaction</b><br>Model respectful, inclusive, and cooperative behavior to promote a positive classroom culture. <b>Collaborate with Team Members</b><br>Work closely with the lead teacher and other staff to ensure consistency in teaching practices and child care.</p><br><br><br><p><b>Skills: </b></p><br><br><br><ul><li>Patience and empathy – Ability to respond calmly and kindly to young children</li><li>Strong communication skills – With both children and adults (teachers, parents)</li><li>Teamwork – Collaborative mindset and willingness to follow guidance</li><li>Observation skills – Able to recognize developmental milestones or concerns</li><li>Creativity and enthusiasm – Engaging children through play and learning</li><li>Organizational skills – Managing materials, routines, and tasks efficiently</li><li>Adaptability – Comfortable adjusting to changes in schedule or child needs</li><li>Cultural sensitivity – Respectful and inclusive of all backgrounds and abilities.</li></ul><br><p><b>Qualifications:</b></p><br><br><ul><li>Bachelor´s Degree Lic. Educación Preescolar or equivalent (required)</li><li>TKT Training Course<br>&nbsp;</li></ul><p><b>Experience: </b></p><br><br><ul><li>Prior experience working with young children in an educational or care setting (preferred).</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><ul><li>Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service.</li><li>Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs.</li><li>Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.</li><li>Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Corporate Assistant - MS&amp;P Department (Marketing, Sales &amp; Planning)<br> Project Contract<br> Casablanca<br> Immediate availability<br>&nbsp;</p><br><br><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Ensure follow-up of projects and action plans</li><li>Coordinate exchanges with the Planning, Factory, Quality, and Sales teams</li><li>Update dashboards and reports</li><li>Analyze delays, identify risks, and propose corrective actions</li><li>Prepare performance reviews and management support materials</li><li>Monitor customer requests and operational escalations</li></ul> <br> Required profile : <p><u><strong>Profile:</strong></u><br>Background in engineering (Industrial Engineering, Logistics, Supply Chain, or equivalent)<br>Proficiency in Excel and PowerPoint<br>Good analytical and prioritization skills</p><br><br><p><u><strong>Key skills:</strong></u><br>Organization and rigor<br>Analytical mindset<br>Excellent follow-up and chasing skills<br>Effective communication and teamwork<br>Proficiency in office tools (Advanced Excel, Power BI is a plus)</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Manage and support employees</p><br><br><p>Support managers on various HR topics<br>Participate in recruitment and onboarding processes<br>Handle HR administrative follow-up<br>Ensure compliance with social legislation and internal procedures<br>Prepare and track HR reports and indicators<br>Participate in training actions and skills development<br>Ensure smooth communication with employees and various stakeholders<br>Contribute to the continuous improvement of HR processes</p><br><br> <br> Required profile : <p>Master's degree (Bac+5) in Human Resources or equivalent.<br>5 to 8 years of experience in a generalist HR role.<br>Mandatory experience in a 4*/5* hotel, an international hotel group, or a premium restaurant establishment.<br>Solid mastery of recruitment, personnel administration, social relations, and Moroccan labor law.<br>Excellent communication skills, organizational skills, and ability to work in a demanding environment.<br>Fluent French and English.</p><br><br><p><br>Location: Casablanca<br>If this opportunity matches your profile, please send your CV in English to Boutaina.dom@gmail.com, mentioning "HR Specialist - Casablanca" in the subject line.</p><br><br><p>Feel free to share this offer with your network!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Field Sales Representative at inyad, you will be the face of the brand in the field. Your mission: actively prospect in your area, identify merchants, businesses, and professionals who could benefit from our solutions, and convince them to join inyad. You will manage your pipeline from start to finish, from the first contact to the signature.</p><br><br><p><br>• Actively prospect in your assigned geographic area<br>• Identify and approach prospects (shops, points of sale, professionals)<br>• Present and demonstrate inyad solutions directly to prospects<br>• Achieve daily visit and demonstration targets<br>• Meet and exceed monthly sales targets<br>• Follow up with prospects and close sales<br>• Provide feedback from the field to the product team and supervisor<br>• Log your activity in the CRM (visits, pipeline, results)</p><br><br> <br> Required profile : <ul><li>Experience in sales, ideally in field prospecting</li><li>Excellent interpersonal skills and ability to connect quickly</li><li>Autonomous, organized, and results-oriented</li><li>Comfortable traveling daily within your area</li><li>Proficient with basic tools (smartphone, CRM)</li><li>Knowledge of the retail, restaurant, or service sectors is a plus</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a <strong>Sales Representative at inyad</strong>, you will <strong>develop and build a network of points of sale</strong> by identifying new clients and helping them discover our solutions. You will work closely with clients and the product team to meet and exceed sales goals, while regularly tracking your activity. Strong sales experience and a good understanding of the restaurant, retail, or e-commerce industries are necessary to succeed in this role.</p><br><br><ul><li>Develop, build, and maintain a network of points of sale</li><li>Identify new potential clients through direct or indirect prospecting</li><li>Meet with prospects to understand their needs and demonstrate Inyad products</li><li>Meet daily goals for lead generation and demo appointments</li><li>Meet and exceed monthly sales targets</li><li>Provide regular detailed sales reports (weekly and monthly or as needed)</li><li>Develop a good understanding of inyad products and their features</li><li>Relay customer feedback and experiences to the product team to improve and enrich the solution</li></ul> <br> Required profile : <ul><li>Higher education degree in sales, marketing, or a related field</li><li><strong>2 years or more of experience</strong> in sales</li><li>Excellent written and verbal communication skills</li><li>Strong interpersonal skills and ability to connect quickly</li><li>Proven ability to identify sales opportunities and close deals</li><li>Effective organization and time management skills</li><li>Solid negotiation skills</li><li>Ability to solve problems and make quick decisions</li><li>Proficiency in computer tools and Customer Relationship Management (CRM) systems</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, concierge ) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Room Operations Team<br>• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.<br>• Verifies that the team has the capabilities to meet expectations.<br>• Leads by example demonstrating self-confidence, energy and enthusiasm.<br>• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.<br>Managing Property Rooms Operations Function(s)&nbsp;<br>• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).<br>• Follows property specific second effort and recovery plan.<br>• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.<br>• Takes proactive approaches when dealing with employee concerns.<br>• Extends professionalism and courtesy to employees at all times.<br>• Communicates/updates all goals and results with employees.<br>• Meets semiannually with staff on a one-to-one basis.<br>• Assists/teaches the team scheduling against guest and hours/occupied room goals.<br>• Performs hourly job functions as needed.<br>• Performs other duties, as assigned, to meet business needs.<br>Managing and Monitoring Activities that Affect the Guest Experience<br>• Understands the brand's service culture.<br>• Provides excellent customer service by being readily available/approachable for all guests.<br>• Strives to continually improve guest and employee satisfaction.<br>• Takes proactive approaches when dealing with guest concerns.<br>• Extends professionalism and courtesy to guests at all times.<br>• Responds timely to customer service department request.<br>• Verifies that all team members meet or exceed all hospitality requirements.<br>Managing Profitability<br>• Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD).<br>• Verifies that a viable key control program is in place.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Strives to maximize the financial performance of the department.<br>Conducting Human Resources Activities<br>• Interviews and assists in making hiring decisions.<br>• Receives hiring recommendations from team supervisors.<br>• Verifies that orientations for new team members are thorough and completed in a timely fashion.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company in the <strong>Construction / Civil Engineering</strong> sector, known for its major achievements. We are looking for a <strong>Real Estate Sales Assistant</strong> for our team based in <strong>Marrakech</strong>. This position is a unique opportunity to grow within a stimulating environment and actively contribute to our commercial success.</p><br><br><p>Your role will be essential in supporting the sales teams and managing customer relationships. The main goal is to ensure a smooth and satisfactory customer experience, from initial contact to closing the sale, while optimizing the administrative processes related to real estate transactions.</p><br><br><p>Your responsibilities will include managing leads, preparing and following up on sales files, coordinating customer appointments, and updating sales databases. You will also be involved in preparing offers and ensuring post-sale follow-up. Part of your mission will be to ensure smooth communication between different departments and customers.</p><br><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree +4 years of higher education</strong> is required. A specialization in <strong>Sales Administration</strong> or <strong>Customer Service (SAV)</strong> will be a major asset, demonstrating a deep understanding of commercial and customer service issues.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> in a similar position is expected. This period should have allowed you to develop solid expertise in sales management and customer relations, ideally in the real estate sector.</p><br><br><ul><li>Excellent <strong>written and oral communication</strong> in French.</li><li>Proficiency in <strong>office tools</strong> (Office Suite) and CRM software.</li><li>Sense of organization, rigor, and proactivity.</li><li>Ability to manage multiple tasks simultaneously and work under pressure.</li><li>Strong <strong>customer relationship</strong> skills and service orientation.</li><li>Ability to work in a <strong>team</strong>.</li></ul><p>If you are an organized person with excellent interpersonal skills and a passion for the real estate sector, this job is for you. Apply now to join a growing company.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p><strong>Position: </strong></p><br><br><p>An Administrative Assistant in the finance department of the university provides crucial administrative support to ensure the smooth operation of financial tasks and processes. This role involves managing schedules, Bank documents Handling, handling communications, maintaining records, and supporting the finance team in various administrative duties.<br><strong>Challenges:</strong> Confidentiality, Multitasking, Time Management, Communication</p><br><br><p><strong>Main Duties:</strong></p><br><br><ul><li>Organizing: Managing schedules, meetings, and appointments for the OBS director.</li><li>Document Management: Handling the documentation and filing of financial records and workflows, Organize and maintain physical and electronic files, ensuring that financial documents are accurately filed and easily accessible.</li><li>Communication: Serving as a point of contact for internal and external communications.</li><li>Support: Assisting with financial reporting, data entry, and other administrative tasks.</li><li>Office Supplies: Monitor and order office supplies for the finance department.</li><li>Mail Handling: Sort and distribute incoming mail and prepare outgoing mail.</li><li>Bank documents Handling: Sort and distribute incoming and prepare outgoing ones.</li><li>Logistics: Arrange logistics for meetings, including booking rooms and preparing materials.</li><li>To perform other duties as assigned and as needed&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications: </strong></p><br><br><ul><li>Bachelor or MSs degree in Management, Communication, Finance or relevant field</li><li>[2-5] years' experience</li></ul><p><u><strong>Personal and Behavioral characteristics / IT skills needed:</strong></u></p><br><br><ul><li>Detail-Oriented</li><li>Organized &amp; Reliable</li><li>Effective Communication</li><li>Customer Service-Oriented</li><li>Office 365 software</li></ul><p><u><strong>Performance Indicators of the Role</strong></u>:</p><br><br><ul><li>Meeting Coordination Efficiency</li><li>Accuracy and Timeliness of Document Filing and Retrieval</li><li>Response Time</li><li>Quality of Files Tracking</li><li>Task Prioritization &amp; Time Utilization</li></ul><p><br><strong>Deadline:</strong> September <strong>24, 2026</strong>, at midnight.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. <br>The role will provide executive oversight of the Rooms, Food &amp; Beverage, and culinary divisions, ensuring operational excellence, cross-functional alignment, and the continued delivery of Ritz-Carlton standards across the resort.<br>Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in business administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>