وظائف أخصائي توظيف في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telesales Customer Advisor, you will play a key role by:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French orally and in writing<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>An initial discussion with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telemarketing Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telemarketing Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and building customer loyalty<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master spoken and written French<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Are proficient with digital tools<br>• Enjoy taking on challenges and are customer-satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone call<br>An initial call with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Have a perfect command of French, both spoken and written.<br>• Possess excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer satisfaction-oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>As a Telesales Customer Advisor, you will play a key role in:</p><br><br><ul><li>Promoting our clients' products and services</li><li>Identifying customer needs and proposing suitable solutions.</li><li>Negotiating and building customer loyalty</li><li>Turning every interaction into a sales opportunity and building lasting relationships.</li><li>Contributing to collective performance</li><li>Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction-oriented<br><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.<br><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>&nbsp;Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and offering suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone call<br>An initial call with a member of the recruitment team to learn about Concentrix and confirm your fit for the role.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, as well as your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and validate your fit for the position.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French &amp; English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:&nbsp;</p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1);&nbsp;</p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and&nbsp;</p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4).&nbsp;</p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; &nbsp;The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.)&nbsp;</strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system.&nbsp;</li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor.&nbsp;</li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.&nbsp; &nbsp;</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP).&nbsp;</li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.)&nbsp; Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit&nbsp; <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required&nbsp;</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level.&nbsp;</li> <li>At least 3 years in managing public sector procurement of goods and services is desired.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is&nbsp;desired.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Fluency in&nbsp;French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br> This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br> <strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br> A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector. </p><br><br> <br> Job : <p>Participate in the recruitment process (CV screening, telephone pre-selection, interview scheduling).<br>Contribute to the administrative onboarding of new employees.<br>Ensure follow-up of employee administrative files.<br>Participate in updating HR databases and dashboards.<br>Provide support in managing training and skills development.<br>Participate in various HR projects and daily department activities.</p><br><br> <br> <br> Required profile : <p>Bachelor's or Master's degree in Human Resources, Management, or any equivalent specialty.<br>You are looking for an internship of 3 or 6 months.<br>Good organizational skills and rigor.<br>Good interpersonal skills and team spirit.<br>Good command of office tools, especially Excel and Microsoft Office.<br>Discretion, dynamism, and a desire to learn.</p><br><br><p>Location: Agadir<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <ul> <li><font dir="auto" ><font dir="auto" >Participating in the definition of frontend project architectures in support of technical experts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Steering and monitoring actual developments while ensuring best practices and adherence to initial recommendations,</font></font></li> <li><font dir="auto" ><font dir="auto" >Independently managing upstream research and development studies and redesigning the architecture of existing projects,</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in the technical response to pre-sales files,</font></font></li> <li><font dir="auto" ><font dir="auto" >Technology monitoring, innovation, webinar facilitation, maintaining contact with partners and publishers within its scope</font></font></li> <li><font dir="auto" ><font dir="auto" >Implementation of POCs and development of complex modules.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in evaluations during the recruitment of profiles in your technical field</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >More than 10 years of experience, including more than 5 as a Technical Expert/Architect</font></font></li> <li><font dir="auto" ><font dir="auto" >Technical management of projects</font></font></li> <li><font dir="auto" ><font dir="auto" >Implementation of frontend project architectures</font></font></li> <li><font dir="auto" ><font dir="auto" >Guiding development teams on adherence to best development practices</font></font></li> <li><font dir="auto" ><font dir="auto" >Independently managing upstream research and development studies and redesigning the architecture of existing projects,</font></font></li> <li><font dir="auto" ><font dir="auto" >Object-oriented programming,</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in frameworks and programming languages, including: Angular, React, VueJS, NodeJS...etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in front-end technologies: HTML5, CSS3, Bootstrap, JS, TypeScript</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of end-to-end testing tools and the implementation of development pipelines is a plus</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Head of HR Development &amp; Internal Communication, you will actively participate in various projects related to human resources development.</p><br><br><p>As such, your main tasks will include:</p><br><br><p>Participating in the recruitment process (screening applications, organizing interviews, candidate follow-up...).<br>Contributing to the onboarding of new employees.<br>Participating in the organization of training courses and ensuring their administrative follow-up.<br>Updating various HR dashboards and indicators.<br>Participating in HR development projects (workforce planning, employer branding, performance appraisal, mobility...).<br>Contributing to internal communication (writing content, internal events, newsletters...).<br>Participating in the continuous improvement of HR processes.<br>Handling various administrative tasks related to the department's activity.</p><br><br> <br> Required profile : <p>You have a Bac+2/+5 degree in Human Resources Management, Business Management, or equivalent.</p><br><br><p>You are rigorous, organized, discreet, and enjoy teamwork.</p><br><br><p>You have excellent interpersonal skills and good writing abilities.</p><br><br><p>You are proficient in office tools, especially Excel, Word, and PowerPoint.</p><br><br><p>Previous experience or an internship in Human Resources is an asset.</p><br><br><p>You wish to evolve in a dynamic industrial environment and develop your skills within a committed team.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Specific Objectives:</span></p><p>Specifically, the study will seek to:</p><ul><li>Analyze the geographical and regional distribution of returning migrants and characterize their socio-demographic profiles (age, sex, education level, qualifications), comparing them with the structure of the total population and territorial skills needs.</li><li>Identify the determinants of returns by examining individual, economic, family, and institutional factors, as well as the influence of host country migration policies, crises (health, economic, geopolitical), and emerging opportunities in Morocco.</li><li>Evaluate professional trajectories before and after return, measure the adequacy of migrants' skills to the needs of the national labor market, and identify sectors where they contribute to alleviating recruitment tensions (health, construction, ICT, modernized agriculture, technical trades).</li><li>Analyze the investment behaviors of returning migrants by studying preferred sectors, invested amounts, obstacles encountered, and potential impact on job creation, innovation, and local development.</li><li>Measure the territorial effects of migration returns, particularly on employment, entrepreneurship, economic attractiveness, and social integration, and identify regions with high potential for mobilizing returning migrants.</li></ul><p>Main Question</p><p>How does the return migration of Moroccans, as revealed by data from RGPH-2024 and the National Survey on International Migration (ENMI), contribute to the transformation of the labor market, investment, and territorial development, and what strategies can optimize its economic and social impact?</p><p>Sub-questions</p><ul><li>What is the geographical distribution of returning migrants and what are their socio-demographic profiles (age, sex, education level, qualifications)?</li><li>What individual, economic, family, and institutional factors determine the choice to return, and what role do crises and host country migration policies play?</li><li>How do professional trajectories evolve before and after return, and to what extent do migrants' skills meet the needs of the national labor market?</li><li>In which sectors do returning migrants contribute to reducing recruitment tensions, and what barriers limit their professional integration?</li><li>What investment behaviors do returning migrants adopt, what obstacles do they encounter, and what is the potential impact on job creation and innovation?</li><li>What territorial effects do migration returns have on employment, entrepreneurship, and the economic attractiveness of settlement areas?</li><li>What strategic recommendations can be formulated to strengthen the economic integration of returning migrants and mobilize their potential in national priorities?</li></ul><p>Methodology</p><p>Approach</p><p>The study will adopt an analytical and prospective approach, combining quantitative and qualitative methods to provide an in-depth understanding of return migration dynamics in Morocco. It will primarily rely on data from RGPH-2024, the 2014 census, and ENMI_PHONE_NUMBER to cross-reference socio-demographic, economic, and territorial information. The analysis will be conducted at multiple levels: national, regional, and local, to capture territorial disparities and economic opportunities related to migration returns. The approach will integrate a comparative (2014 vs. 2024) and prospective dimension to anticipate future trends. It will combine statistical analysis of existing data with a critical evaluation of institutional mechanisms and public policies.</p><p>Areas of Intervention</p><p>The study will focus on five priority axes:</p><ul><li>Geographical distribution and socio-demographic profiles of returning migrants.</li><li>Determinants of returns, including individual, economic, and institutional factors.</li><li>Professional trajectories before and after return, and their impact on the labor market.</li><li>Investment behaviors and their contribution to job creation and innovation.</li><li>Territorial effects of migration returns on employment, entrepreneurship, and economic attractiveness.</li></ul><p>Methods and Actions</p><p>The methodology will be based on:</p><ul><li>Statistical analysis of RGPH and ENMI data to measure volumes, profiles, and trends in migration returns.</li><li>Mapping of flows and settlement areas to visualize territorial dynamics and identify regions with high potential.</li><li>Sectoral analysis to assess the adequacy of migrants' skills to labor market needs and sectors in tension.</li><li>Study of institutional mechanisms (support programs, investment policies) to identify obstacles and opportunities.</li><li>Prospective projection of flows and economic impacts based on observed trends.</li></ul><p>Unit / Organizational Department to which the consultant contributes:</p><p>Migration, Development, and Governance Unit</p><p>Data on Climate Change and Migration Program (NC0161)</p><p>Education, Experience, and/or Required Skills</p><p>Academic Training:</p><p>Master's or Doctoral degree in demography, economics, statistics, sociology, social sciences, international development, or any other relevant field.</p><p>Required Experience:</p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li></ul><p>Skills:</p><ul><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li><li>Ability to formulate clear, operational, and evidence-based strategic recommendations.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media &amp; com’s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed<br> Qualifications/special skills<br>To qualify for an internship, the following condition must be met: (a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); A good knowledge of the North African culture and socio-economic context and culture is an advantage. Internships do not require work experience<br> Languages<br>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.<br> Additional Information<br>The United Nations is committed to creating a diverse and inclusive environment of mutual respect. Female candidates and persons with disabilities are strongly encouraged to apply. In line with the United Nations Convention on the Rights of Persons with Disabilities, applicants requiring reasonable accommodation at any stage of the recruitment process may contact the internship coordinator for assistance.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>I- Job Mission:</strong></p><br><br><p>The mission of the Communication and Integration Officer will be to follow a cohort trained in Web Development, to lead workshops related to professional integration, to ensure prospecting with local, regional, and national companies, to organize events with companies and professionals, to assist at regional events, to coordinate with the project director, to ensure communication around the project, and to ensure the necessary reporting for successful outcomes.</p><br><br><p><strong>II- Context:</strong></p><br><br><p>As part of the establishment of YouCode Safi, the role of the Communication and Integration Officer is very important in the post-training phase. Managing relationships with stakeholders, especially companies, is a crucial phase for the success of the training. The work environment is structured as follows:</p><br><br><p><strong> 1- External Environment&nbsp;:</strong></p><br><br><ul><li>Knowledge of the business environment, IT service companies: Needs for profiles, IT projects;</li><li>Knowledge of the IT sector: Training centers and institutions, government services, professional associations, recruitment agencies, specialized agencies, etc.</li></ul><p><strong> 2.&nbsp;Internal Environment&nbsp;:</strong></p><br><br><ul><li>In-depth knowledge of profiles in training;</li><li>Knowledge of the training content provided: substance, strengths, potential of trainees;</li></ul><p><strong>III- Responsibilities :&nbsp;</strong></p><br><br><ul><li>Develop partnerships with companies and specialized centers: internship agreements, apprenticeship contracts, employment contracts, etc.;</li><li>Ensure institutional communication around the project;</li><li>Organize and lead professional integration workshops;</li><li>Support learners from the beginning to the end of the training to optimize their return to employment and other positive outcomes (follow-up, monthly individual interviews, coaching, ...)</li><li>Hold regular meetings with the cohort;</li><li>Prevent dropouts (check absences, lateness, etc.);</li><li>Help synchronize with other Simplon branches;</li><li>Distribute Simplon surveys to learners;</li><li>Organize events with companies and professionals;</li><li>Attend regional events, participate in ongoing projects;</li><li>Monitor / implement administrative reporting on placements;</li><li>Relay feedback (satisfaction/dissatisfaction) from host companies;</li><li>Alert management to critical situations (post-training) during internships;</li><li>Relay needs expressed by companies and participate in calibrating the training;</li><li>Relay and share feedback (satisfaction/dissatisfaction) expressed by host companies with management;</li><li>Significantly contribute to the continuous improvement of training;</li></ul><p><strong>IV- Challenges - Key Points - Critical Situations to Anticipate&nbsp;:&nbsp;</strong></p><br><br><p><strong> 1-</strong><strong>&nbsp;Challenges&nbsp;:</strong></p><br><br><ul><li>Engagement and motivation of young people in training or undergoing training for existing job/internship offers;</li><li>Constant monitoring of young trainees' profiles (situation, attitude in class, adaptation, integration, group dynamics) for placement;</li></ul><p><strong> 2-&nbsp;Critical Situations to Anticipate&nbsp;:&nbsp;</strong></p><br><br><ul><li>Crisis situations, anxiety among young people during training or job search (post-training);</li><li>Crisis situations, conflicts between young people/recruiters during internships;</li></ul><p><strong> 3-&nbsp;Risk&nbsp;:</strong></p><br><br><ul><li>Disruption of activities during internships or post-training phases;</li></ul><p>V-&nbsp;<strong>Performance Indicators&nbsp;:&nbsp;</strong></p><br><br><ul><li>Positive placement rate for young people;</li><li>Number of partner companies (Number of successful partnerships);</li><li>Quality of internships offered and high-value partnerships;</li></ul><p><strong>VI</strong>-&nbsp;<strong>Specifics&nbsp;:&nbsp;</strong></p><br><br><ul><li>Reporting to the Director of YouCode Safi;</li><li>Fixed-term contract;</li><li>Position based in Safi;</li><li>Frequent travel at regional and national level;</li><li>Driving license B;</li></ul> <br> <br> Required profile : <p><strong> 1.&nbsp;</strong><strong>Profile:</strong></p><br><br><ul><li>Strong interest and motivation for the position;</li><li>Understanding of the integration challenges for young people who are dropping out or long-term unemployed;</li></ul><p><strong> 2. Technical Skills (Professional):</strong></p><br><br><ul><li>Minimum 5 years of professional experience in the aforementioned field;</li><li>Excellent written French skills;</li><li>Knowledge of IT and web development (desired);</li><li>Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook;</li></ul><p><strong> 3. Managerial and Behavioral Skills</strong></p><br><br><ul><li>Experience in leading training workshops (interpersonal skills);</li><li>Ability to develop a strong network of partners;</li><li>Proficiency in public communication (Arabic and French);</li><li>Results-oriented management sense;</li><li>Team spirit and conciliation, organizational skills, rigor;</li><li>Integrity, maturity, and motivation to help project beneficiaries;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:&nbsp;</p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1);&nbsp;</p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and&nbsp;</p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4).&nbsp;</p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; &nbsp;The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.)&nbsp;</strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system.&nbsp;</li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor.&nbsp;</li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.&nbsp; &nbsp;</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP).&nbsp;</li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.)&nbsp; Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit&nbsp; <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required&nbsp;</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level.&nbsp;</li> <li>At least 3 years in managing public sector procurement of goods and services is desired.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is&nbsp;desired.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Fluency in&nbsp;French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <br><p>Join a dynamic and evolving company in the Cosmetics sector. Located in Bouskoura, our company operates in a stimulating professional environment where people, performance, and talent development are central. We offer our employees a framework that promotes learning, collaboration, and professional growth.</p><br><br><p>Main tasks:</p><br><br><p>Administrative management of staff and HR files.<br>Tracking of timekeeping, absences, leaves, and lateness.<br>Management and follow-up of insurance files.<br>Preparation of HR documents and declarations.<br>Updating HR data and dashboards.<br>Ensuring compliance with internal procedures and social legislation.</p><br><br> <br> Required profile : <p>Your academic background has led you to a <strong>Master's degree (Bac +5)</strong>, with a successful specialization in <strong>Human Resources, Personnel Management, or Training</strong>.</p><br><br><p>A first professional experience of <strong>1 to 3 years</strong> in an HR role is required. This period has allowed you to develop a solid understanding of HR challenges within a company.</p><br><br><ul><li>Excellent knowledge of recruitment techniques and social legislation.</li><li>Good interpersonal skills and a developed sense of listening.</li><li>Analytical and synthesis skills.</li><li>Rigorous organization and adherence to deadlines.</li><li>Proficiency in computer tools and HR software.</li><li>Autonomy and proactivity.</li></ul><p>If you recognize yourself in this description and are motivated by the idea of contributing to the success of a prestigious brand, do not hesitate to apply quickly!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Works Supervision Department, your missions will be:</p><br><br><ul><li>To control and monitor the progress of works on the construction site,</li><li>To provide technical assistance to the project management and the client,</li><li>To coordinate the execution of works, ensuring compliance with plans and deadlines,</li><li>To lead site meetings,</li><li>To accurately draft minutes and weekly reports to ensure transparent communication between all stakeholders,</li><li>To collaborate with various trades to solve technical problems and ensure the quality of the work,</li><li>To assist in the preparation of execution plans and technical documents necessary for the completion of the works.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination.&nbsp;</p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering;</li><li>Has at least 5 years of experience in similar roles, with a strong ability to provide technical assistance and supervise civil engineering works,</li><li>Previous experience in an engineering firm would be a plus.</li><li>Ability to provide effective technical assistance, by identifying and implementing solutions adapted to the challenges encountered on the ground,</li><li>Mastery of quality control techniques and monitoring of work progress to ensure compliance with standards and technical specifications.</li><li>In-depth knowledge of construction sector standards and regulations,</li><li>Excellent writing and communication skills,</li><li>Rigor, autonomy and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring &amp; Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br> <br> <br> Required profile : <strong>Job offer description</strong><br><p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring &amp; Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br><strong>Required skills and experience</strong><br><p><span>A Bachelor's degree or Master's degree (Bac+4/5) in Human Resources, Management, Training, Instructional Design, Project Management, or equivalent field.</span></p><br><br><p><span>Significant experience in Learning &amp; Development, training, operations, or talent development, with team management and cross-functional project leadership.</span></p><br><br><p><span>Experience in a contact center / BPO / telecom or a highly operations-oriented environment is a significant asset.</span></p><br><br><p><span>Perfect command of French and English combined with very good writing skills.</span></p><br><br><p><span>Proficiency in the Office suite.</span></p><br><br><p><span>Natural leadership and managerial presence.</span></p><br><br><p><span>Excellent interpersonal communication and cross-functional collaboration skills.</span></p><br><br><p><span>Structured thinking, analytical and synthesis skills.</span></p><br><br><p><span>Agility, adaptability, and ability to challenge diplomatically.</span></p><br><br><p><span>Results-oriented, data-driven, and continuous improvement mindset.</span></p><br><br><p><span>Very good time management and a strong sense of priority management.</span></p><br><br><p><span>Ability to bridge strategic vision and operational reality.</span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews &amp; assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>