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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute | Business Analyst Senior Trade Finance | Casablanca</span></b><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique dans le secteur bancaire, nous recherchons un </span><b><span>Business Analyst Senior spécialisé en Trade Finance</span></b><span>, disposant d’une solide expertise métier et SI pour accompagner la digitalisation et l’optimisation des parcours clients et collaborateurs.</span><br></p><br><p><span>Minimum </span><b><span>8 ans d’expérience</span></b><span> en tant que Business Analyst, Product Owner ou Chef de Projet MOA dans le secteur bancaire</span><br></p><br><p><span>Au moins </span><b><span>3 ans d’expérience significative sur des projets Trade Finance</span></b><br></p><br><p><span>Excellente maîtrise des produits et processus Trade Finance : </span><b><span>Crédits Documentaires, Remises Documentaires, Garanties Internationales et Financements Trade</span></b><br></p><br><p><span>Connaissance significative de la solution </span><b><span>Finastra FTI</span></b><br></p><br><p><span>Bonne maîtrise des messages </span><b><span>SWIFT Trade : MT 7xx, MT 4xx et ISO 20022</span></b><br></p><br><p><span>Bonne connaissance de la </span><b><span>réglementation marocaine et des standards internationaux</span></b><span> applicables au Trade Finance</span><br></p><br><p><span>Expérience dans le recueil et l’analyse des besoins métiers, la modélisation des processus et la rédaction des </span><b><span>spécifications fonctionnelles / User Stories</span></b><br></p><br><p><span>Capacité Ã&nbsp; traduire des problématiques métier complexes en solutions applicatives en coordination avec les équipes IT</span><br></p><br><p><span>Expérience en </span><b><span>tests fonctionnels, recette UAT et conduite du changement</span></b><br></p><br><p><span>Maîtrise des environnements </span><b><span>Agile/Scrum et cycle en V</span></b><span>, ainsi que de Jira</span><br></p><br><p><span>Une expérience en </span><b><span>digitalisation des parcours Trade, portails clients ou automatisation du back-office</span></b><span> constitue un véritable atout</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>YOUR MISSIONS</p><br><br><p>• Contact clients interested in our medical services.<br>• Identify their needs and provide them with suitable information and solutions.<br>• Ensure professional and regular follow-up of prospects.<br>• Coordinate with the medical team to obtain treatment plans.<br>• Support the client from the first contact until the confirmation of their reservation.<br>• Achieve sales targets while ensuring an excellent customer experience.</p><br><br><p>WHAT WE OFFER YOU</p><br><br><p>• Fixed net salary of 5,000 MAD per month.<br>• Commission of 2% on sales made.<br>• Complete professional training on our medical services, patient advice, and sales techniques.<br>• Real opportunities for career progression and promotion.<br>• A professional environment that values performance, commitment, and results.</p><br><br><p>WORKING CONDITIONS</p><br><br><p>• Full-time on-site in Casablanca.<br>• 5 days of work per week, 8 hours per day.<br>• 2 fixed days off: Sunday and Monday.</p><br><br> <br> <br> Required profile : <p>PROFILE WANTED</p><br><br><p>• Age: 24 to 34 years old.<br>• Excellent command of French, both spoken and written - essential condition.<br>• Perfect command of Moroccan Darija.<br>• Previous experience in telesales.<br>• Experience in medical tourism or the medical sector is a real asset.<br>• Excellent communication, persuasion, and negotiation skills.<br>• Ability to handle objections and close sales.<br>• Sense of follow-up, organization, and customer relations.<br>• Professional, dynamic, ambitious, and results-oriented profile.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Principales missions : · Apporter un appui juridique aux différentes directions su les problématiques relevant du droit public, du droit des sociétés, du droit des contrats et autres domaines juridiques applicables · Rédiger, analyser, négocier et sécuriser les contrats et conventions · Réaliser des recherches, consultations et notes juridiques afin d’éclairer les prises de décision · Participer au suivi des dossiers en droit des sociétés, droit public, droit des contrats et autres domaines selon les besoins · Assurer une veille juridique et réglementaire et contribuer à la diffusion des évolutions législatives et réglementaires · Participer à la sécurisation juridique des projets, des procédures internes et des actes de l’organisation · Minimum 4 ans d’expérience dans un poste similaire · Maitrise du droit des sociétés · Solides connaissances en droit public · Maitrise du droit des contrats et des techniques de rédaction contractuelle · Capacité à réaliser des recherches, analyses juridiques approfondies et consultations juridiques sur des domaines variés · Maitrise des opérations de restructuration et des formalités juridique des sociétés · Capacité d’analyse juridique, de rédaction et d’interprétation des textes · Bonne connaissance du secteur public et de son environnement juridique et institutionnel</span> </div>

<p>Assign to validation engineers Test norm,Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up. - Collaborate/Support on test list creation and revision with the team (test engineer and service design) Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered , vehicles phases and scopesheet of funcionalities PIV sharing with key stakholders outside ICAS org. Ensure PIV respects milestone and KPI, monitoring execution and progress Review all slides and presentations of program /project: -Update validation results in ICAS decks and KPI dashboards. -Review and approve slides and for program/project updates Collect &amp; study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage Define detailed validation project/program plan :Estimate FTE and means required for validation activities and critical path Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams - Facilitate technical discussions and problem resolution across teams. - Participate in issue triage and escalation meetings -Collaborate/Support on test list creation and revision with the team (test engineer and service design) - Join into technical and management meeting where ICAS deliverables are discussed Report to top management progreams /projects results and KPI : -Build KPI deck with all info and ICAS standards - Provide weekly/daily progress reports on validation activities</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p><b>Profile :</b></p><ul><li>Bac+5</li><li>Exp rience : 1 2 ans</li><li><b>Comp tences :</b></li><li>Bonne connaissance des processus et outils de validation (Test Norm, Catnet, PLM, JIRA).</li><li>Capacit analyser les exigences et d finir des plans de test.</li><li>Comp tences en leadership et coordination d' quipe.</li><li>Exp rience en planification et suivi des KPI.</li><li>Excellentes capacit s de communication et de n gociation.</li><li>R solution de probl mes et pens e critique.</li><li>Anglais</li><li>Exp rience en pr vision des co ts de projet</li><li>JIRA PLM</li></ul>

<p><font dir="auto" ><font dir="auto" >The Vital Hiring Spirit. The group has grown over the last 20 years by following an ambitious and forward-looking strategy. It offers its 1,300+ active clients centralized expertise for their digital transformation challenges (ERP, Data, CRM), while guaranteeing optimal security for their information systems through dedicated cybersecurity support. As a recognized partner of software publishers (Microsoft, SAP) with 16 agencies in France, TVH Consulting brings a unique value proposition to the market. Employees define TVH Consulting as a collaborative, dynamic company focused on friendliness, trust, involvement, and mutual support. People are therefore at the heart of our success, as is professional excellence, which resonates daily in each of our projects, delivered with passion by our 400 experts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Tes futures missions</h2><p><font dir="auto" ><font dir="auto" >Reporting to the Associate Director of SAP Delivery, your responsibilities for the FI/CO modules will involve working on projects or within our TMA team, with:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Analyze and challenge the client's third-party business processes</font></font></li><li><font dir="auto" ><font dir="auto" >Facilitate design workshops within your functional area</font></font></li><li><font dir="auto" ><font dir="auto" >Write the functional specifications</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor the progress of developments</font></font></li><li><font dir="auto" ><font dir="auto" >Solution parameters</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the testing and acceptance phases</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting and training users</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering the different modules in SAP S/4HANA (FI-GL, FI-AP, FI-AR, FI-BL, FI-AA, CO-CEL, CO-OM-ABC, CO-CCA, EC-PCA, CO-OM-OPA, CO-PC, CO-PA)</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct R&amp;D to improve TVH's own Cadexpress solution</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >Your profile</font></font></h2><p><font dir="auto" ><font dir="auto" >With a Bachelor's or Master's degree, you have at least 5 years of experience with SAP ERP (ECC or S/4HANA), whether you worked for a client or for an integrator/IT services company.</font></font></p><ul><li><font dir="auto" ><font dir="auto" >You have worked on finance modules such as: FI-CO</font></font></li><li><font dir="auto" ><font dir="auto" >You are able to have several assignments across 2 projects in different phases, allowing for a diversity of tasks and faster career acceleration.</font></font></li><li><font dir="auto" ><font dir="auto" >You have good analytical and logical thinking skills.</font></font></li><li><font dir="auto" ><font dir="auto" >You enjoy understanding the client's business context and being able to translate that into effective use of the ERP system.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>The candidate will be responsible for analyzing business needs, designing innovative solutions, developing, integrating, and supporting business applications to support the company's digital transformation.</p><br><br><p>Main responsibilities</p><br><br><ul><li>Design, develop, and maintain solutions on Microsoft Dynamics 365 Business Central.</li><li>Configure and customize Business Central according to business needs.</li><li>Develop extensions in AL Language.</li><li>Create business applications with Power Apps (Canvas Apps and Model-Driven Apps).</li><li>Automate processes with Power Automate.</li><li>Develop dashboards and reports with Power BI.</li><li>Participate in the integration of Microsoft Copilot and AI Copilot Studio solutions.</li><li>Design AI agents and conversational assistants.</li><li>Integrate Business Central with Microsoft 365, Azure, and third-party applications.</li><li>Perform testing, deployment, and technical support activities.</li><li>Support users and ensure skill transfer.</li><li>Participate in functional workshops with business teams and stakeholders.</li></ul> <br> Required profile : <p>Bachelor's or Master's degree in Computer Science or equivalent.</p><br><br><p>Minimum 7 years of experience with Microsoft Dynamics ERP.</p><br><br><p>Hands-on experience with Microsoft AI and Copilot solutions.</p><br><br><p>Excellent analytical and problem-solving skills.</p><br><br><p>Ability to work independently and mentor junior consultants.</p><br><br><p>Good interpersonal skills and customer focus.</p><br><br><p>Languages</p><br><br><p>Professional English required (B2/C1 minimum).</p><br><br><p>Fluent French.</p><br><br><p>Microsoft Certifications (MB-800, PL-400, PL-600, AI-102, Copilot Studio).</p><br><br> <br><br> </div>

<p><strong>IT Security &amp; Access Management</strong></p><ul><li>Implement and improve security protocols related to:laptop access, shared drives and file systems, user accounts and password management.</li><li>Recommend and implement IT security best practices.</li><li>Manage user permissions and access rights based on employee roles and responsibilities.</li><li>Conduct periodic audits of user access and permissions.</li></ul><p><strong>Shared Drive Structure &amp; Organization</strong></p><ul><li>Analyze the current shared drive and folder structure.</li><li>Recommend a logical, secure, and scalable folder architecture.</li><li>Organize drives and permissions according to the approved structure.</li><li>Standardize document organization and access management practices.</li></ul><p><strong>Data Systems Management</strong></p><ul><li>Support and maintain internal data management systems and collaborative platforms.</li><li>Assist in improving internal IT processes and workflows.</li><li>Provide user support related to systems access and usage.</li><li>Investigate technical issues, data breaches, or software failures and outlining actionable solutions.</li><li>Recommend and implement solutions to harmonize systems and processes</li><li>Collaborate with internal teams and external vendors as needed.</li><li>Help staff transition to new systems and teaching best practices for data security and productivity.</li></ul><p><strong>IT Onboarding &amp; Offboarding Support</strong></p><ul><li>IT onboarding for new employees, including: account creation; access provisioning; setup of systems and equipment.</li><li>Manage access removal and account deactivation for departing employees.</li><li>Maintain up-to-date access lists and IT inventory records.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Implement and improve security protocols related to:laptop access, shared drives and file systems, user accounts and password management.</li><li>Recommend and implement IT security best practices.</li><li>Manage user permissions and access rights based on employee roles and responsibilities.</li><li>Conduct periodic audits of user access and permissions.</li><li>Analyze the current shared drive and folder structure.</li><li>Recommend a logical, secure, and scalable folder architecture.</li><li>Organize drives and permissions according to the approved structure.</li><li>Standardize document organization and access management practices.</li><li>Support and maintain internal data management systems and collaborative platforms.</li><li>Assist in improving internal IT processes and workflows.</li><li>Provide user support related to systems access and usage.</li><li>Investigate technical issues, data breaches, or software failures and outlining actionable solutions.</li><li>Recommend and implement solutions to harmonize systems and processes</li><li>Collaborate with internal teams and external vendors as needed.</li><li>Help staff transition to new systems and teaching best practices for data security and productivity.</li><li>IT onboarding for new employees, including: account creation; access provisioning; setup of systems and equipment.</li><li>Manage access removal and account deactivation for departing employees.</li><li>Maintain up-to-date access lists and IT inventory records.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC recrute | Architecte Fonctionnel Senior | Secteur Bancaire</span></b><br></p><br><p><span>Dans le cadre d'un projet stratégique de transformation du Système d'Information, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Architecte Fonctionnel Senior</span></b><span> pour accompagner l'évolution et l'urbanisation du SI de son client.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Définir et faire évoluer l'architecture fonctionnelle en cohérence avec la stratégie d'entreprise.</span><br></p><br><p><span>Concevoir les cartographies fonctionnelles et applicatives, ainsi que les modèles de référence.</span><br></p><br><p><span>Réaliser les études d'impact et accompagner les projets dans la définition des architectures cibles.</span><br></p><br><p><span>Garantir l'alignement entre les besoins métiers, les processus et les solutions informatiques.</span><br></p><br><p><span>Participer aux comités d'architecture et contribuer Ã&nbsp; la gouvernance du Système d'Information.</span><br></p><br><p><span>Définir et promouvoir les standards, principes et bonnes pratiques d'architecture.</span><br></p><br><p><span>Assurer une veille sur les évolutions technologiques et les nouvelles approches d'architecture d'entreprise.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Solide expérience en Architecture Fonctionnelle ou Architecture d'Entreprise.</span><br></p><br><p><span>Maîtrise des frameworks d'architecture (TOGAF, Open Group).</span><br></p><br><p><span>Bonne maîtrise des langages de modélisation UML et ArchiMate.</span><br></p><br><p><span>Expérience des outils d'architecture tels que Mega, Archi, iServer ou Abacus.</span><br></p><br><p><span>Bonne connaissance des méthodologies Agile (SAFe, Scrum) et du Design Thinking.</span><br></p><br><p><span>Forte capacité d'analyse, de synthèse et d'interaction avec les équipes métiers et IT.</span><br></p><br><p><span>Excellentes compétences en communication en français et </span><b><span>bon niveau d'anglais</span></b><span>.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute un Chef de Projet Marketing Stratégique Senior</span></b><br></p><br><p><span>Dans le cadre d'un programme stratégique de transformation et de déploiement international pour le compte d'un acteur majeur du secteur bancaire, nous recherchons un </span><b><span>Chef de Projet Marketing Stratégique Senior</span></b><span> pour piloter le lancement d'une offre innovante dans plusieurs filiales en Afrique.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Piloter la feuille de route métier en cohérence avec la roadmap Produit et IT.</span><br></p><br><p><span>Coordonner les chantiers métiers, opérationnels, réglementaires, commerciaux et organisationnels afin de sécuriser le Go-to-Market.</span><br></p><br><p><span>Mettre en place le dispositif de pilotage, préparer les instances de gouvernance et assurer le suivi des décisions.</span><br></p><br><p><span>Identifier les risques, blocages et contraintes réglementaires, puis définir les plans de mitigation adaptés.</span><br></p><br><p><span>Suivre les prérequis de lancement de la première filiale et piloter les critères de Go/No-Go.</span><br></p><br><p><span>Concevoir et structurer le kit de déploiement multi-filiales (standards, référentiels, parcours, processus et bonnes pratiques) afin d'accompagner la réplication du modèle dans les autres pays.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5 en Ãcole de Commerce, d'Ingénieur ou Université.</span><br></p><br><p><span>Plus de </span><b><span>8 ans d'expérience</span></b><span> en stratégie, transformation bancaire, conseil ou gestion de programmes.</span><br></p><br><p><span>Solide expérience en pilotage de projets stratégiques, Go-to-Market et transformation.</span><br></p><br><p><span>Bonne connaissance de l'environnement bancaire, des paiements digitaux, des fintechs et du Digital Banking.</span><br></p><br><p><span>Expérience ou connaissance du contexte africain (UEMOA, CEMAC et Afrique du Nord).</span><br></p><br><p><span>Excellentes capacités d'analyse, de communication, de coordination transverse et de production de livrables Ã&nbsp; forte valeur ajoutée.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute un Business Analyst Senior – Stratégie, Go-to-Market &amp; Operating Model</span></b><br></p><br><p><span>Dans le cadre d'un programme stratégique de déploiement au sein de plusieurs filiales en Afrique, nous recherchons un </span><b><span>Business Analyst Senior</span></b><span> disposant d'une solide expérience en </span><b><span>stratégie, transformation bancaire, marketing stratégique et Go-to-Market</span></b><span>.</span><br></p><br><b><span>Vos principales missions :</span></b><br><br><span>Réaliser des analyses de marché, benchmarks concurrentiels et veilles réglementaires.</span><br><br><span>Identifier les segments clients prioritaires, leurs besoins, comportements et cas d'usage.</span><br><br><span>Contribuer Ã&nbsp; la définition de la proposition de valeur, de l'offre, du pricing et de la stratégie Go-to-Market.</span><br><br><span>Formaliser les parcours clients, les processus opérationnels et le Target Operating Model.</span><br><br><span>Documenter les prérequis métiers, réglementaires et opérationnels nécessaires au lancement.</span><br><br><span>Participer Ã&nbsp; l'élaboration du Business Plan et aux analyses d'aide Ã&nbsp; la décision.</span><br><br><span>Produire les livrables métier et contribuer au kit de déploiement multi-filiales.</span><br><br><span>Accompagner les arbitrages stratégiques et la préparation des filiales au lancement.</span><br><br><b><span>Profil recherché :</span></b><br><br><span>Bac+5 (Ãcole d'Ingénieur, Ãcole de Commerce ou Université).</span><br><br><span>Plus de 8 ans d'expérience en stratégie, conseil, transformation bancaire ou paiements.</span><br><br><span>Excellente connaissance de l'environnement bancaire, du marketing stratégique et des logiques Go-to-Market.</span><br><br><span>Bonne maîtrise de l'écosystème Fintech, Paiements Digitaux et Banque Digitale.</span><br><br><span>Expérience des analyses de marché, Business Plans, modèles opérationnels et plans de lancement.</span><br><br><span>Bonne connaissance du contexte africain (UEMOA, CEMAC et Afrique du Nord).</span><br><br><span>Excellentes capacités d'analyse, de synthèse, de communication et de rédaction.</span><br><br><span>Expérience en gestion de projet Agile.</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC recrute un Architecte Cyber Sécurité Senior</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de l'un de nos clients du secteur bancaire, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Architecte Cyber Sécurité Senior</span></b><span> pour accompagner la sécurisation des architectures du Système d'Information et contribuer aux grands projets de transformation digitale.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Concevoir et faire évoluer les architectures de sécurité des applications, infrastructures et environnements Cloud.</span><br></p><br><p><span>Accompagner les projets stratégiques (Cloud, APIs, DevSecOps, Infrastructure as Code, refonte SI…) en intégrant les principes de </span><b><span>Security by Design</span></b><span>.</span><br></p><br><p><span>Réaliser des analyses de risques (EBIOS RM, ISO 27005) et définir les mesures de sécurité adaptées.</span><br></p><br><p><span>Décliner les politiques et standards de cybersécurité en procédures opérationnelles.</span><br></p><br><p><span>Collaborer avec les équipes Architecture, Cloud, Data, Infrastructure et Métiers afin de garantir des solutions sécurisées dès leur conception.</span><br></p><br><p><span>Valider les choix technologiques, assurer la conformité des architectures et produire la documentation de sécurité.</span><br></p><br><p><span>Effectuer une veille permanente sur les normes, réglementations et menaces en cybersécurité.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5 en informatique ou école d'ingénieur.</span><br></p><br><p><span>Minimum </span><b><span>10 ans d'expérience</span></b><span> en cybersécurité, idéalement dans le secteur bancaire ou au sein de grandes organisations.</span><br></p><br><p><span>Solide maîtrise des architectures applicatives, Cloud, API, microservices et infrastructures.</span><br></p><br><p><span>Expertise sur IAM, PKI, chiffrement, SIEM, DevSecOps, Docker, Kubernetes et CI/CD.</span><br></p><br><p><span>Excellente connaissance des référentiels </span><b><span>ISO 27001, NIST, OWASP, DNSSI</span></b><span>, ainsi que des méthodes d'analyse de risques.</span><br></p><br><p><span>Des certifications telles que </span><b><span>CISSP, CISM, CEH, CCSP, ISO 27001 Lead Implementer/Auditor ou TOGAF</span></b><span> constituent un véritable atout.</span><br></p><br><br> </div>