وظائف مطورين أوراكل في المغرب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p> <p>True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p> <p>We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u> accommodation-request_mb@oracle.com </u> or by calling 1-888-404-2494 in the United States.</p> <p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p> <p>Career Level - M3</p> As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture.</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting edge technologies to bring AI capabilities into Oracle products. In this role you will: Design, develop, and maintain AI and ML models (including Generative AI), ensuring it meets the high standards required by Oracle. Perform data processing, cleansing and quality verification (Data Engineering) Ensure data curation by implementing proper labeling and classifications. Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc. Conduct rigorous testing and validation processes to ensure the models' accuracy and efficiency. Stay updated with the latest advancements in AI and machine learning, applying innovative techniques and methodologies to continually enhance our systems. Engage with stakeholders to translate complex business requirements into robust technical solutions. Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science or related field.</li><li>A minimum of 2 years of experience developing machine learning algorithms and data science.</li><li>Extensive knowledge of large language models and natural language processing techniques.</li><li>Good knowledge of SQL.</li><li>Strong proficiency in programming languages such as Python, Java, or C++.</li><li>Excellent problem-solving skills and the ability to work independently on complex projects.</li><li>Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.</li><li>Demonstrated ability to deliver high-quality software products within a fast- paced, dynamic environment.</li><li>BS or MS degree or equivalent experience relevant to functional area.</li><li>4 years of software engineering or related experience.</li><li>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.</li><li>Provide technical leadership to other software developers.</li><li>Specify, design and implement modest changes to existing software architecture to meet changing needs.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Key Responsibilities</strong></p><p>Platform Software Development: Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams. Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk. Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><p>Software Development and Coding - Design, Testing, and Optimization: Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements. Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code. Leads code and/or functional reviews to drive improvements across a project. Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas. Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging. Utilizes an analytic approach to conduct performance profiling and optimization of coding. Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration. Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><p>Software Architecture - Software System Structural Design: Leads teams to design and develop software, systems, and services. Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices. Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards. Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus. Leads teams to implement performance optimization and scalability strategies in software design. Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><p>Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions. Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues. Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback. Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication. Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed. Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><p>Practices and Standards Compliance - Security and Compliance: Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards. Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria. Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><p>Development Operations - System Maintenance: Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><p>Core Responsibilities</p><p>Planning &amp; Execution: Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><p>Collaboration &amp; Partnership: Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><p>Problem Solving: Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><p>Continuous Learning: Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><p>Continuous Improvement: Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><p>Performance and Development: Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&amp;B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite &amp; shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br>&nbsp;</p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br>&nbsp;</li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><br><p><br><strong>Duties &amp; Responsibilities</strong><br>&nbsp;</p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br>&nbsp;</li></ul><p><strong>Knowledge, Skills &amp; Abilities – Essential</strong><br>&nbsp;</p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br>&nbsp;</li></ul><p><strong>Other Requirements</strong><br>&nbsp;</p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br>&nbsp;</li></ul><p><strong>Abilities</strong><br>&nbsp;</p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >IT Infrastructure Operations - DBA Engineer</font></font></p><p><br></p><p>As part of DTIT (Digital Transformation &amp; Information Technology) organization, the DBA engineer :</p><p>Manages his/her assigned infrastructure components, ensuring continuous support &amp; service delivery in line with the agreed Operational Level Objectives</p><p>Is responsible for the operations &amp; monitoring of secure and highly available infrastructure components as well as maintaining the ongoing reliability, performance and support of the infrastructure</p><p>Key accountabilities &amp; Responsibilities:</p><p>1. PLANNING</p><p>Plans for the right level of availability &amp; performance of database services</p><p>Collects requirements and suggest adequate solutions</p><p>Participates to different phases of a (local or central) project and contributes to project execution</p><p>2. EXECUTION</p><p>Ensure the availability of all database systems supporting business solutions:</p><p>Deploy database monitoring solutions and provide documentation and training to Level 1 team &amp; users</p><p>Responsible for technical projects deployment</p><p>Responsible for risk assessment of components in network scope.</p><p>3. INCIDENT / PROBLEM/ CHANGE MNGMT / MONITORING</p><p>Qualifies and fixes Level-2 &amp; 3 incidents (including via duty) and problems based on pro-active monitoring or issues reported by users</p><p>Technical processing of database requests</p><p>Responsible for systems security &amp; license use to meet compliance</p><p>Comply with OLA/SLA requirements</p><p>Finding root causes of problems &amp; Interrupts</p><p>4. EXPERTISE</p><p>Acts as the technical liaison between operations, service and project management teams and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability</p><p>Participates in the design, implementation, and execution projects for run phase. This includes backup and disaster recovery plan for database solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>YOUR SKILLS &amp; EXPERIENCES * Education: Engineer/ Master in Computer Science or related area * * Strong Expertise in Database Administration : Oracle,SQLServer,MariaDB, Oracle Golden * Experience on Backup/Restore, replication and Disaster recovery : RMAN, Oracle Golden Gate, SQLServer replication, mariadb replication * Advanced knowledge of Database architecture design, implementation, and support * Experience on database monitoring, performance and troubleshooting/analysis tools : Oracle Entreprise manager, AWR/ASH/ADDM analysis, SQLServer profiling, * * Team worker with strong communication skills * Excellent time management &amp; prioritization skills, agile. * Strong analytical and problem-solving skills * French, English spoken and written.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.</p><br><br>Qualifications:<br><p>Career Level - IC1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>We have a project that will need resources with Oracle EPM experience.</p><br><br> <br> Required profile : <p>The Oracle EPM skill set is a must:</p><br><br><ul><li>Proficiency with Oracle Enterprise Performance Cloud Service (EPBCS)</li><li>Strong scripting skills in Groovy and Python</li><li>Experience with EPM Automate</li><li>Familiarity with Data Management or FDMEE</li><li>Experience using SmartView for reporting and analysis</li><li>Knowledge of Financial Reporting using Narrative Reports</li><li>Solid understanding of FP&amp;A (Financial Planning &amp; Analysis) processes</li></ul><p>We are seeking experienced professionals with strong expertise in Oracle Enterprise Performance Management (EPM) solutions to support ongoing financial planning and reporting initiatives.</p><br><br><p>Key Requirements:</p><br><br><ul><li>Hands-on experience with Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS)</li><li>Strong scripting capabilities in Groovy and Python for automation and customization</li><li>Experience working with EPM Automate for system processes and data integration</li><li>Familiarity with Data Management tools such as FDMEE</li><li>Proficiency in Smart View for Excel-based reporting and analysis</li><li>Experience in Financial Reporting and Narrative Reporting tools</li><li>Solid understanding of Financial Planning &amp; Analysis (FP&amp;A) processes</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of our project, we are looking for a .NET / PL-SQL developer to participate in the implementation of the necessary application evolutions and adaptations for integration work. Duration : 6 renewable months Start : ASAP Location : Casablanca, Morocco Missions : Develop application evolutions in .NET (ASP.Net) Design and optimize PL/SQL queries and stored procedures Analyze technical needs related to evolutions Participate in technical validation phases Ensure documentation of developments carried out Contribute to the quality, performance, and stability of applications</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile sought : Bac+5 in computer science Minimum 5 years of experience in .NET development (ASP.Net) and PL-SQL Good command of Oracle databases Rigor, autonomy, and analytical skills Technical skills : .NET Framework / ASP.Net PL-SQL (complex queries, stored procedures, optimization) Oracle Database Git / version management (appreciated)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p>Under the supervision of the Integration Manager, you will administer the databases (DB) for the solutions:</p><br><br><br><p>Missions:</p><br><br><p>- Installation, configuration, updates, and maintenance (SQL Server, MySQL, PostgreSQL, Oracle).</p><br><br><p>- Performance optimization, backup/restore management, and high availability.</p><br><br><p>- Security: policy management, access, and permissions.</p><br><br><p>- Support: incident resolution, assistance to developers for query optimization and data migration.</p><br><br><p>- Automation: script creation for repetitive tasks.</p><br><br><p>- Architecture: tracking technological changes, proposing improvements, and technical documentation.</p><br><br><p>- Collaboration: internal technical support and DB design according to business needs.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Higher education in IT with 4+ years of experience as a DBA. Confirmed expertise in SQL environments (MySQL, Oracle, DB2, PostgreSQL, MariaDB) and NoSQL. English required.</p><br><br><br><p>Technical skills:</p><br><br><p>- DBMS: Expertise in SQL Server, MySQL, PostgreSQL, Oracle (install, config, update).</p><br><br><p>- Languages: SQL, PL/SQL, and automation scripting.</p><br><br><p>- Architecture: Modeling, encryption, high availability, replication, backup/restore.</p><br><br><p>- Environment: Windows/Linux OS, monitoring tools, and performance tuning.</p><br><br><br><p>Soft skills:</p><br><br><p>- Rigor, precision, and meeting deadlines.</p><br><br><p>- Analytical thinking, proactivity, and responsiveness.</p><br><br><p>- Excellent communication skills, teamwork, and technological curiosity.</p><br><br> <br><br> </div>

<p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.</p> <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p> <p><br></p> <p>In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.</p>

<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: - Setting up, managing, and securing NiFi data processing and transport platforms. - Designing and developing critical data flows in a 24/7 environment. - Automating deployments on GCP / Azure cloud environments. - Ensuring system performance monitoring in production. - Scripting in Groovy / Java for fine-grained automation of complex tasks. - Operating relational databases and distributed storage (BigQuery, BigTable). - Maintaining and converting Informatica flows to NiFi. - Managing source code with GitLab / GitHub. - Analyzing and transforming data in SQL. - Designing and documenting technical solutions. - Manipulating data formats JSON, XML, CSV. - Working with Oracle, SQL Server, PostgreSQL databases. - Integrating data quality, security, and traceability requirements. - Securing platforms through 360 monitoring and industrializing Build and Run processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 in IT or equivalent. More than 7 years of experience in NiFi Dev Flux Expertise. Required Skills Must have: Apache NiFi (configuration, administration, complex flows), Groovy / Java, relational databases and distributed storage (BigQuery, BigTable) Nice to have: Informatica to NiFi, GitLab / GitHub, SQL, Oracle, SQL Server, PostgreSQL, JSON / XML / CSV, Kubernetes, data quality / security / traceability.</p><p></p></section>