وظائف أخصائي عيون في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Search and Evaluation (S&amp;E) group actively supports the global Business Development goals by executing on strategic opportunities from academic institutions, biotech/ pharma companies and venture firms for potential research collaborations, in-licensing/ out-licensing assets, venture investments, and company acquisitions. The group is responsible for leading the global search efforts for assets of high strategic value aligning with the needs of AbbVie Research &amp; Development organization’s pipeline goals, and conducting thorough technical due diligence to ensure an in-depth understanding of the science behind each of the those opportunities. As a Director of S&amp;E Project Management Neuroscience, your role is to ensure seamless cross functional execution of our Therapeutic Area (TA) aligned strategies in partnership with S&amp;E TA Leads and team.</p><br><p><strong>Responsibilities:</strong></p><br><ol><li>Actively supports the Search and Evaluation lead for all active diligences.</li><li>Serves as a core member of the Search and Evaluation team and coordinates activities and deliverables</li><li>Actively contributes to cross-functional discussions from both a program management and strategic perspective</li><li>Leads and coordinates the of the cross-functional diligences with external partners and internal subject matter experts</li><li>Proactively identifies, communicates, and manages risks across the deal portfolio.</li><li>Drives cross-functional alignment and structures discussions to enable effective decision-making</li><li>Monitors and assesses team performance; shares learnings to drive consistency across the portfolio.</li><li>Ensures smooth navigation of governance processes and effective use of each forum for deal progression.</li><li>Works closely with S&amp;E operations on all aspects of the external partnering events scheduling.&nbsp;</li></ol><br>Qualifications<br><br><ul><li>Bachelors or equivalent degree required. Advanced degree (PhD, MBA, PharmD) preferred</li><li>Minimum years of experience - 8+ with Bachelors, 6+ with Masters and 4+ with PHD</li><li>5-7+ years of experience in the pharmaceutical industry in drug development, business development, or related areas</li><li>Experience in Neuroscience research, strategy, or diligence preferred but not required</li><li>Strong scientific expertise in one or more of AbbVie’s key therapeutic areas, should have worked as key scientific member on drug development projects</li><li>Experience managing partnering/diligence processes and governance for deal approvals</li><li>Strong strategic thinking, leadership, and communication skills</li><li>Knowledge of program management practices in business development and Search and&nbsp;Evaluation</li><li><strong>This is a hybrid role requiring at least three (3) days onsite in the AbbVie offices.</strong></li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Lead Development Associate (Italian Speaker)<br><br><b>Job Description:</b><p><span><span>We are looking for a results-driven Lead Generation Specialist to accelerate pipeline growth by converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs). This role sits at the intersection of marketing and sales, ensuring high-quality lead engagement and effective qualification within the IT solutions landscape.</span></span></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p><span><span>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Qualify</span><span>leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>and up-to-date records in CRM systems (e.g., Salesforce, Dynamics)&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Nurture leads through the</span><span>early stages</span><span>of the sales funnel to build a strong and consistent pipeline&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>upsell and cross-sell opportunities within existing accounts when relevant&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Stay informed on IT products, solutions, and market trends to effectively position offerings</span></span></p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p><span><span>1–3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven</span><span>track record</span><span>of converting MQLs into SQLs or generating qualified pipeline&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of B2B sales cycles, particularly in IT solutions or services&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and interpersonal skills (verbal and written)&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience using CRM tools and sales engagement platforms&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work in a fast-paced, target-driven environment&nbsp;</span></span></p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary &amp; bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Morocco (MA)&nbsp;<br> <b>City</b>:&nbsp;Tangier<br> <b>Worksite / Location</b>:&nbsp;Tanger Plant&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Program Management&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Program/Project Management</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Program/Project Management Sr. Specialist in our plant in [[location]].</p><br> <p><strong>Qualifications:</strong></p><br> <p>• Level of studies: Bac+5 in Industrial Engineering, or a related field.</p><br> <p>• Experience: 2 years of experience in Project Management or Production Preparation &amp; 18 months in current position.&nbsp;</p><br> <p>• Languages: Fluent in English &amp; French</p><br> <p>• Competencies:</p><br> <ol> <li>Customer Orientation.</li> <li>Active Learning &amp; Self -development.</li> <li>Continuous Improvement.</li> <li>Functional knowledge &amp; skills.</li> </ol> <p><strong>Key Responsibilities:</strong></p><br> <p>• Follow the GPMS procedure throughout the project lifecycle.</p><br> <p>&nbsp;• Drive the project in alignment with PM and YAZAKI expectations, ensuring full compliance with customer specifications.</p><br> <p>• &nbsp;Communicate customer requirements and expectations to the team through the team leaders.</p><br> <p>• &nbsp;Analyze the project schedule at each milestone (timing, required resources, process maturity, etc.) and share any identified constraints with the CSC.</p><br> <p>. • Prepare the project risk assessment, including all issues and constraints identified for each milestone.</p><br> <p>• Contribute actively to achieving the SOP objectives on time, with high efficiency and strong customer satisfaction.</p><br><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for a native French speaker to support a 16-week AI personalization evaluation project for professional users.<br> Using your primary Google Workspace business Gmail account , you will assess whether AI-generated responses are relevant, accurate, helpful, and appropriately personalized based on professional email history.<br> You will compare outputs, identify weak or unsupported personalization, and provide structured feedback that supports model improvement.<br> CONTRACT: Contractor assignment (16 weeks) COMMITMENT: Part-time (20h/week) or Full-time (40h/week) with minimum 4h PST overlap LOCATION: Remote — Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Indonesia, Kenya, Nigeria, Pakistan, Turkey, Vietnam PROCESS: Application Form -&gt; Short Online Assessment NOTES: Applicants must use their primary professional Google Workspace account and complete the required consent process.<br> Key Responsibilities Evaluate AI-generated responses using professional email history and account activity.<br> Assess outputs for accuracy, relevance, helpfulness, and personalization quality .<br> Identify unsupported assumptions, incorrect personalization, and irrelevant recommendations.<br> Compare multiple responses and select the stronger overall result.<br> Provide clear and structured evaluation feedback.<br> Follow detailed project guidelines and quality standards.<br> Maintain confidentiality and follow all data privacy requirements.<br> Complete assigned evaluations accurately and within project timelines.<br> Native-level proficiency in French .<br> At least 2 years of professional experience.<br> Active Google Workspace or Corporate Gmail account used regularly for professional communication.<br> Business inbox with predominantly French -language emails and approximately 1,000 or more messages .<br> Gmail display language set to French .<br> Willingness to use the business account for evaluation and sign the required consent form.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Project Buyer may be called upon for any mission/task necessary for the fund's projects (internal or external):</p><br><br><p><strong>Project purchasing strategy and planning</strong></p><br><br><ul><li>Gather and challenge the needs expressed by the project owner and engineering (technical specifications, terms of reference).</li><li>Develop and update the project procurement plan, aligned with the project schedule and budget.</li><li>Define the packaging strategy: breakdown into lots for works/supplies/services.</li><li>Decide on sourcing strategies per lot: make-or-buy, single/multiple sourcing, local vs. international sourcing, Moroccan local content.</li></ul><p><strong>Sourcing, consultation, and awarding of contracts</strong></p><br><br><ul><li>Identify, prospect, and pre-qualify suppliers, companies, and design offices (technical and financial capacity, references, compliance).</li><li>Prepare tender documents (DCE) and launch calls for tender/consultations in compliance with the fund's contract award rules and applicable Moroccan regulations.</li><li>Manage the entire competitive bidding process (schedule, Q&amp;A, bid opening).</li><li>Conduct comparative analysis of offers (technical and commercial aspects using objective evaluation grids and Total Cost of Ownership - TCO - reasoning).</li><li>Lead commercial, contractual, and deadline negotiations.</li><li>Prepare analysis reports and award recommendations submitted to committees/validation bodies.</li></ul><p><strong>Contracting</strong></p><br><br><ul><li>Draft and finalize contracts and agreements (CCAP, CCTP, price schedules) in coordination with the legal department.</li><li>Secure sensitive clauses: pricing and price revision, deadlines, penalties, guarantees, acceptance, ownership, termination.</li><li>Manage bid bonds and guarantees (provisional bond, final bond, retention guarantee).</li></ul><p><strong>Execution management and supplier management</strong></p><br><br><ul><li>Ensure follow-up of contractual execution (deliveries, milestones, acceptances).</li><li>Manage amendments, claims, discrepancies, and disputes in coordination with the project team and legal department.</li><li>Periodically evaluate supplier performance and update the supplier database.</li></ul><p><strong>Cost control and reporting</strong></p><br><br><ul><li>Monitor the project's purchasing budget, measure and document savings/cost avoidance.</li><li>Produce dashboards and purchasing reports (KPIs, progress, commitments).</li><li>Input and ensure the reliability of data in the ERP/purchasing tool.</li></ul> <br> <br> Required profile : <p>EDUCATION: Master's degree / Engineering school, ideally a specialized Master's in Purchasing / Supply Chain.</p><br><br><p>EXPERIENCE: 3 to 6 years in project purchasing / procurement, ideally in CAPEX environments (infrastructure, energy, industry, construction) or in a consulting firm / company managing investment projects.</p><br><br><p>REQUIREMENTS:</p><br><br><ul><li>Project purchasing (procurement) techniques and processes.</li><li>Market regulations (public and/or internal procurement rules) and contract law.</li><li>Cost structure analysis and total cost of ownership reasoning.</li><li>Solid notions of project management.</li><li>Impeccable integrity and ethics.</li><li>Rigor, organizational skills, prioritization.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company overview Orbiss is an advisory and tax firm specialized in business growth in the United States.<br> Founded in 2019, Orbiss helps international small and medium-sized private companies successfully scale up in the United States.<br> The firm offers a 360° and tailor-made support to its clients' cross-border accounting, tax, and M&amp;A transaction needs.<br> The Orbiss team’s vision is modernity.<br> This vision is implemented through an innovative approach focusing on processes automation and aiming to place people at the heart of every decision, every day, in line with our values: kindness, honesty, respect, and integrity.<br> Orbiss is an innovative, modern, and young firm enhancing the old habits of the industry.<br> As an Associate Accountant, you will be responsible for: Daily accounting missions Entering AP and AR invoices.<br> AP / AR reconciliation.<br> Maintaining accounting software integrations.<br> Posting vendors payments.<br> Bank reconciliation.<br> Credit card reconciliation.<br> Assisting with month-end closing preparation.<br> Maintaining client’s database.<br> Maintaining vendor’s files up to date.<br> Posting entries to accounting software utilizing import from other software.<br> Analyze differences and being able to provide recommendations.<br> Posting and reconciling entries from reimbursement tools.<br> Report analyses Competitive compensation package Strong opportunities for continuous learning and professional growth A collaborative and inspiring team culture that encourages innovation Orbiss is an equal opportunity employer.<br> Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br> If you have: Completion of at least a bachelor's degree in accounting or finance At least 1 year of experience in an accounting firm Expertise in Excel, demonstrating proficiency in advanced functions and data analysis Ability to respect deadlines and proactively communicate in advance if unable to meet them.<br> Demonstrated ability to work autonomously while maintaining a strong sense of teamwork.<br> A commitment to maintaining a high level of integrity and confidentiality in handling sensitive information.<br> Strong attention to detail and the ability to identify and solve problems effectively Strong ability to use technology tools and quickly adapt to new systems Proficiency in French and English along with eligibility to work in Morocco.<br> Occasional business travel within Morocco may be required during onboarding</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Neuroscience is a leading therapeutic area at AbbVie dedicated to delivering transformative therapies for patients with neurological and psychiatric disorders.</p><br><p>The Director, Neuroscience Strategic Management serves as Chief of Staff to the Vice President, Neuroscience Discovery Research. In this role, the individual partners closely with the VP and leadership team to advance strategic priorities, strengthen organizational effectiveness, and drive execution of key initiatives across the Neuroscience organization.</p><br><p>The Chief of Staff acts as a trusted advisor and operational leader, helping translate strategy into action by coordinating cross-functional efforts, aligning stakeholders, tracking progress against objectives, and facilitating effective decision-making. The role requires strong business acumen, organizational agility, and the ability to navigate complex environments while fostering collaboration across functions, sites, and leadership teams.</p><br><p>Success in this role requires strategic thinking, strong communication and influencing skills, operational excellence, and the ability to drive outcomes through others.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Partner with the VP, Neuroscience Discovery Research, to support the development, communication, and execution of organizational priorities and strategic initiatives.</li><li>Drive operational excellence across the Neuroscience organization through effective planning, governance, and execution.</li><li>Support leadership team effectiveness by facilitating agenda development, decision-making processes, follow-up actions, and alignment on key priorities.</li><li>Coordinate and monitor progress of high-impact cross-functional initiatives, identifying risks, dependencies, and opportunities to accelerate delivery.</li><li>Serve as a trusted advisor to the VP by providing objective analysis, recommendations, and actionable insights to support informed decision-making.</li><li>Foster collaboration across Discovery Research functions, disease areas, and sites to drive alignment and execution.</li><li>Partner with functional leaders to support organizational planning, resource prioritization, change management, and business process improvements.</li><li>Help identify and coordinate strategic external engagements, collaborations, and partnership opportunities aligned with Neuroscience priorities.</li><li>Develop executive communications, presentations, and materials that clearly articulate business priorities, progress, and recommendations.</li><li>Partner closely with Finance, Business Management, and Discovery Research leadership to support organizational planning and operational objectives.</li><li>Capture and share best practices, lessons learned, and organizational insights to improve effectiveness and strengthen collaboration across teams.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree (MS, PhD, PharmD, or equivalent) in Neuroscience or a related scientific discipline.</li><li>Minimum 8–10 years of experience within the pharmaceutical, biotechnology, healthcare, consulting, or related industries.</li><li>Experience in one or more of the following areas: research and development, program management, business operations, strategic planning, alliance management, or management consulting.</li><li>Demonstrated success leading complex cross-functional initiatives and driving execution in matrixed organizations.</li><li>Strong analytical, organizational, and problem-solving capabilities.</li><li>Excellent written and verbal communication skills, including experience preparing materials for senior leadership audiences.</li><li>Proven ability to influence stakeholders and build productive relationships across functions and organizational levels.</li><li>Experience supporting senior executives or leadership teams.</li><li>Experience in organizational transformation, operational improvement, or change management initiatives.</li><li>Familiarity with Discovery Research processes and the drug discovery environment.</li></ul><p><strong>Leadership Capabilities</strong></p><br><ul><li>Demonstrates sound judgment, professionalism, and discretion when handling sensitive matters.</li><li>Builds trust and credibility through collaboration, accountability, and consistent delivery.</li><li>Effectively influences without direct authority and drives alignment across diverse stakeholders.</li><li>Balances strategic thinking with operational execution and attention to detail.</li><li>Anticipates challenges, identifies practical solutions, and proactively drives resolution.</li><li>Thrives in a fast-paced environment and effectively manages multiple priorities.</li><li>Communicates complex concepts clearly and concisely to a variety of audiences.</li><li>Promotes a culture of continuous improvement, learning, and collaboration.<br>&nbsp;</li></ul><p><em>This position will be located in Cambridge, MA. Applicants should be willing to relocate if not already located in the Greater Boston Area.&nbsp;</em></p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include high-growth startups, consultancies, and technology-driven businesses across sectors such as Sustainability, Energy, Engineering, SaaS, and ClimateTech.<br> Unlike traditional outsourcing agencies, we place you directly with a client where you become a valued part of their internal team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a global leader in B2B sales development and revenue growth, specializing in high-value, complex sales cycles across sectors like Finance, Healthcare, and Manufacturing.<br> For over a decade, the team has acted as a strategic partner for ambitious brands in the UK, Europe, and North America, utilizing a proprietary consultative methodology to transform lead generation into tangible revenue.<br> They bridge the gap between startup energy and enterprise-level maturity, empowering businesses to scale through sophisticated outbound strategies and data-driven insights.<br> Job Summary Are you passionate about the future of green energy and looking to sharpen your sales craft within a world-class environment?<br> This team is an industry leader in outsourced sales acceleration, boasting 15 years of proven methodology and success.<br> We are seeking a driven Sales Development Representative to act as the frontline for a major client in the Sustainable Energy sector.<br> Key Responsibilities Execute a high volume of outbound activity, averaging 50 calls per day to engage key decision-makers.<br> Identify, qualify, and secure at least 10 high-quality outbound opportunities per month.<br> Utilize Salesforce to meticulously manage your pipeline and track prospect interactions.<br> Act as a subject matter expert for the Sustainable Energy project, articulating complex value propositions clearly.<br> Collaborate with internal managers to refine pitches and improve conversion rates through continuous feedback loops.<br> Competitive salary with performance-based commission structure Opportunity to work within a fast-growing sustainability and energy-focused sector Collaborative and supportive team culture High-impact role contributing directly to business growth Exposure to innovative sustainability and decarbonisation projects Highly coachable with a genuine desire to learn and implement proven sales methodologies.<br> Affable and professional communication style with the ability to build rapport quickly.<br> High level of curiosity and the determination to overcome objections.<br> Strong organizational skills and the ability to work autonomously in a remote setting.<br> Nice-to-Haves Prior experience in the Sustainable Energy or Renewables sector.<br> Previous experience using Salesforce or similar CRM platforms.<br> A track record of meeting or exceeding KPIs in a fast-paced environment.<br></span> </div>

<p>The consultant will be responsible for: Designing and developing new functionalities in .NET / Angular according to client needs. Ensuring the evolving and corrective maintenance of existing applications. Participating in the analysis of needs and the technical design of solutions. Developing and integrating REST APIs and ensuring exchanges with different systems. Guaranteeing code quality through unit tests, code reviews, and good development practices. Participating in CI/CD integration and deployment activities. Analyzing and resolving incidents and technical problems. Contributing to the optimization of performance, security, and maintainability of applications. Participating in Agile/Scrum ceremonies and collaborating with business and technical teams. Contributing to the continuous improvement of technical practices and solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac + 5 in computer science</li><li>1 to 3 years of experience</li><li>Required skills: Languages &amp; Frameworks: .NET / Angular. Methods: Agile SCRUM. Soft skills: fluent French communication, analytical mind, teamwork, respect for deadlines.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Areas of Responsibility:<br>Build, enhance and maintain the engagement with CVRM scientific leaders (KEEs)<br>•<br>70% of time for field activities where 60% will be actually in the field engaging HCPs and external stakeholders across territory and brands (10% for preparation of visits and calls with KEEs for appointments)<br>•<br>2 times per week in the office to follow field activities with the medical head and establish the plan for KEEs visits .<br>•<br>Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities<br>•<br>Development and implementation of KEE engagement plan in collaboration with MSL/Medical/Line Manager and TA lead. Review with MSL/Medical/Line Manager this plan every quarter, develop KEE visits plan - this includes pre-call visit/engagement plan with clear objectives of visit, key points discussion for the visit, data to be shared and discussed with the KEE for each KEE in the list.<br>•<br>Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEE in a scientific, objective and balanced way through 1:1 discussion. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation<br>•<br>To proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community.<br>•<br>Jointly develop the market/local EE engagement plan with other MSLs, identify and segment KEEs according to their scientific interest and related affiliations and build the EE network pre- and post-launch<br>•<br>Participate on a cross functional way to the brand team of the TA<br>Build and maintain trust-based relationships with CVRM external stakeholders Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)</p><br><p>Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/partnership.<br>•<br>Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders<br>•<br>Assisting with the facilitation of local research projects<br>•<br>Work with HCPs in scientific activities that help advance disease understanding<br>•<br>Identify and recommend KEEs for Advisory Boards.<br>•<br>Identify potential speakers and train speakers as appropriate.<br>•<br>Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings<br>•<br>Discuss potential involvement in Local Medical Research such as ESR and RWEs<br>•<br>Respond to unsolicited off label questions from KEEs.<br>Act as scientific expert in priority CVRM area(s) for internal stakeholders</p><br><p>Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.<br>•<br>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information<br>•<br>Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects<br>•<br>Initiate and conduct appropriate AZ staff training &amp; development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA<br>•<br>Sharing KEEs’ insights to the brand team meetings and provide input for the development of company’s<br>Medical and Brand plans<br>•<br>To work with internal cross functional team on formulary listing.<br>•<br>Provide scientific support at AZ sponsored educational events<br>•<br>Gather, monitor and share competitor knowledge that may affect company strategies<br>•<br>Planning and executing regional medical activities during the product launch processes.<br>Continuously demonstrate development of scientific expertise in CVRM disease area(s) of company focus<br>•<br>Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area<br>•<br>Positive engagement and response to coaching and feedback received from MSL manager and TA lead.<br>•<br>In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role<br>•<br>Proactively demonstrate the AZ Values<br>•<br>Identify areas for self-development and discuss developmental needs with line manager using the<br>70-20- 10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs<br>Compliance with relevant company and industry code of Conduct and also to comply with local country codes<br>•<br>Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs, AZ Global MSL Guide<br>•<br>Be sure to understand AZ policies when engage to KEEs and external stakeholders<br>•<br>Assignment of MSL required job role over SABA Cloud<br>Minimum Criteria and Competencies<br>•<br>In Case of External: •minimum 2 to 3 years of experience in a similar role in Medical Affairs<br>•<br>Rare Disease experience is a huge asset.<br>•<br>In case of Internal: minimum 18 months of experience within AstraZeneca<br>•<br>Successful achievement records for last years<br>•Advanced scientific degree or in a life science, with clinical knowledge of assigned therapeutic area.<br>•<br>Ability to interact and manage a range of stakeholders both internally and externally<br>•<br>Driving License<br>•<br>Medical aspiration in the IDP is suitable<br>•<br>knowledge of presentation, negotiation and leadership techniques;<br>•<br>Skill in interpersonal network relationship with internal and external customers;<br>•<br>Demonstrate excellent oral and written communication skills;<br>•<br>Availability for business trips.<br>•<br>English fluency.<br>•<br>No disciplinary actions or misconduct report during last 1 year.<br>•</p><br><p><b>Date Posted</b></p><br>14-Jul-2026<p><b>Closing Date</b></p><br>21-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role MyOutDesk is seeking a Forward Deployed Engineer / AI Automation Specialist to join our team in driving innovative automation solutions that enhance operational efficiency and streamline workflows.<br> This role is designed for a proactive, analytical thinker with a strong understanding of AI tools and automation technologies.<br> As an AI Automation Specialist, you will work closely with internal teams and stakeholders to identify opportunities for leveraging AI to automate repetitive tasks, improve service delivery, and enhance client experiences.<br> Your expertise will help us scale operations effectively while delivering exceptional value to our clients.<br> This position is fully remote and requires you to be available during U.<br>S. business hours .<br> Key Responsibilities Develop and maintain automation workflows using AI tools and platforms such as n8n , Zapier , Microsoft Power Automate , or similar technologies.<br> Collaborate with cross-functional teams to analyze business processes and identify automation opportunities.<br> Assist with the implementation of AI-driven solutions to improve operational efficiency and data management.<br> Monitor and optimize existing automation systems to ensure sustained performance and efficacy.<br> Prepare documentation, including standard operating procedures (SOPs) and training materials for users.<br> Provide user training and support for AI tools and automation processes.<br> Stay updated with industry trends and best practices in AI and automation technologies.<br> What We’re Looking For Must-Have Qualifications 3+ years of experience in automation, AI solutions, or relevant fields.<br> Experience with automation platforms (Zapier, Microsoft Power Automate, or similar).<br> Strong analytical skills with a solid understanding of business processes.<br> Excellent verbal and written communication skills in English.<br> Ability to work effectively during standard U.<br>S. business hours.<br> Strong problem-solving skills and a detail-oriented approach.<br> Experience collaborating with cross-functional teams.<br> Strong Plus Previous experience in a remote working environment.<br> Familiarity with AI tools like machine learning platforms, chatbots, or data analytics systems.<br> Experience with project management methodologies.<br> Monthly Compensation: $3,000 – $5,000 USD , depending on experience and qualifications Fully Remote Role: Work from anywhere with reliable, high-speed fiber optic internet U.<br>S. Business Hours: Stable, predictable schedule aligned with U.<br>S. leadership Long-Term Employment: Full-time, ongoing role (not project-based or freelance) High-Impact Work: Direct collaboration with senior leadership and strategic initiatives Professional Growth: Opportunity to shape AI and automation strategy at a global company Global Team Environment: Work with international teams supporting U.<br>S. clients Paid Time Off &amp; Local Benefits: Provided in accordance with local labor laws or contractor structure 3+ years of experience in automation or AI solutions.<br> Proficiency in automation platforms (e.<br>g., Zapier, Power Automate).<br> Strong analytical skills and understanding of business processes.<br> Excellent verbal and written communication skills (English C1+).<br> Ability to work during U.<br>S. business hours.<br> Detail-oriented with strong problem-solving abilities.<br> Experience collaborating effectively with cross-functional teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The Customer Survey Campaign Specialist manages the end-to-end process of designing, executing, and analyzing customer surveys. They collaborate with internal teams to identify survey opportunities, plan and launch campaigns, and ensure data accuracy and insightful reporting. The role also involves supporting platform users, maintaining survey systems, and driving continuous improvement through technological innovation.</span></p><br><br><p><span><strong>Key </strong></span><span><strong>Responsibilities</strong></span><span><strong>:</strong></span></p><br><br><ul><li><span>Collaborate with internal teams (Marketing, Operations, Sales Channels) to identify new surveys, define interaction moments, and select the most suitable data collection mechanisms (email, questionnaires, etc.).</span></li></ul><br><ul><li><span>Plan and prepare survey campaigns by extracting, cleaning, and targeting contact data from CRM (Salesforce), ensuring precise segmentation.</span></li></ul><br><ul><li><span>Script and design customer surveys within the platform to gather relevant feedback.</span></li></ul><br><ul><li><span>Program automated invitations and reminders to maximize participation.</span></li></ul><br><ul><li><span>Execute survey campaigns, monitor progress, and adjust to ensure successful completion.</span></li></ul><br><ul><li><span>Collect and process survey results, managing exports and ensuring seamless data exchange between systems.</span></li></ul><br><ul><li><span>Develop, customize, and update dashboards for end-users to visualize survey insights effectively.</span></li></ul><br><ul><li><span>Manage the "close the loop" process by following up on customer feedback, addressing issues, and closing feedback loops.</span></li></ul><br><ul><li><span>Handle ticketing related to survey responses and customer inquiries to resolve issues promptly.</span></li></ul><br><ul><li><span>Generate reports and refine dashboards to provide clear, actionable insights to stakeholders.</span></li></ul><br><ul><li><span>Support platform users through training, documentation, and ongoing assistance.</span></li></ul><br><ul><li><span>Ensures the relationship with Qualtrics support and Technical Account Manager: submits incident tickets and handles them, share platform issues and opportunities coordinating with Orange France</span></li></ul><br><ul><li><span>Stay informed about technological advancements and propose innovations to improve survey processes and platform efficiency.</span></li></ul><br>À propos de vous<ul><li>You demonstrate rigor and analytical skills</li><li>You are fluent in English (written and spoken)</li><li>You have experience in managing customer survey campaigns and are proficient with the technical solutions to execute them:<ul><li>Customer Survey Platform: Qualtrics or similar</li><li>CRM: ideally Salesforce</li></ul></li><li>You are skilled in Excel, particularly in data presentation and graphical formatting. You have knowledge of advanced Excel functions (VBA, PivotTables, Power Query, etc.)</li><li>You know how to incorporate the needs of internal clients into your activities</li><li>You are capable of handling a project while respecting objectives related to results, resources, and deadlines</li><li>You demonstrate initiative and autonomy</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation &amp; update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing &amp; POD’s mails to a list of Customers</li><li>Call handlings &amp; support order entry</li></ul><br><p><b>Customer Experience &amp; Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership &amp; Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Company description Publicis Global Delivery (PGD) est le centre d’excellence mondial du Groupe Publicis, réunissant des experts en technologie, CRM, data et transformation digitale. Nous accompagnons les plus grandes marques internationales dans leurs enjeux d'innovation, d'expérience client et d'excellence opérationnelle. Dans le cadre du développement de notre CRM Factory, nous recherchons un(e) Consultant(e) Confirmé(e) Salesforce Service Cloud pour rejoindre une équipe dédiée à un acteur international majeur du secteur du luxe. Overview Au sein de notre dispositif CRM Run, vous serez responsable du maintien en conditions opérationnelles et de l'amélioration continue de la plateforme Salesforce Service Cloud. Vous jouerez un rôle clé dans le support des équipes métiers, la gestion des incidents, l'optimisation des processus de service client et la garantie d'une expérience utilisateur de qualité dans un environnement international exigeant. Responsibilities Superviser les processus de service client dans un environnement de production Salesforce Service Cloud. Assurer le suivi des automatisations existantes (Flows, Assignment Rules, Email-to-Case, Omni-Channel, SLA). Diagnostiquer et résoudre les incidents fonctionnels et techniques. Gérer les demandes de support et les évolutions mineures. Assurer le support de niveau 2/3 auprès des équipes métier. Accompagner les utilisateurs dans l’adoption et l'utilisation optimale de Salesforce. Surveiller les intégrations et la synchronisation des données avec les systèmes tiers. Créer et maintenir des rapports, dashboards et vues personnalisées. Maintenir la documentation fonctionnelle et technique. Participer à l'amélioration continue des processus CRM et des parcours clients. Contribuer à la qualité, à la performance et à la stabilité de la plateforme. Qualifications Formation &amp; Expérience Bac+4/5 en Informatique, Systèmes d’Information ou domaine équivalent. Minimum 4 ans d'expérience sur Salesforce. Minimum 2 ans d'expérience sur Salesforce Service Cloud dans un contexte Run, Support ou Maintenance Applicative. Compétences techniques Salesforce Service Cloud Case Management Flow Builder Assignment Rules Email-to-Case Omni-Channel Reports &amp; Dashboards Knowledge Base API Integration Middleware Data Synchronization Incident Management CRM Operations Connaissances appréciées Advanced Flows Process Builder SOQL HTML (Email Templates) Ticketing Tools Monitoring Tools Certifications appréciées Salesforce Administrator Salesforce Service Cloud Consultant Additional information Compétences clés (Skills) Salesforce Service Cloud Salesforce CRM Case Management Flow Builder Salesforce Administration Omni-Channel Email-to-Case Reports &amp; Dashboards Knowledge Base API Integration CRM Support SOQL Incident Management Customer Service Customer Experience (CX) Profil recherché Excellentes capacités d’analyse et de résolution de problèmes. Sens du service et orientation client. Rigueur et organisation. Réactivité et gestion des priorités. Excellentes compétences en communication. Esprit d’équipe et approche collaborative. Autonomie et sens des responsabilités. Langues Français courant obligatoire. Anglais professionnel indispensable.</p> </div>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>