وظائف ذوي الاحتياجات الخاصة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The primary function is to assess the safety of experimental compounds and devices by evaluating their effects on the body fluids and tissues of experimental animals. Acts as a science resource in clinical and anatomic pathology for other AbbVie departments. Develop and conduct those portions of study protocols that deal with anatomic and clinical pathology including not only the collection and evaluation of data regarding gross, microscopic, ultra-structural, and clinical pathology but, lastly, the preparation of comprehensive reports correlating these data.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Provide professional consultation to scientific staff of other departments and provide professional supervision to assigned technical areas.</li><li>In cooperation with the Toxicology Department the pathologist designs, directs, conducts, and evaluates studies to determine the potential toxicity of experimental compounds and devices in different species of animals. This involves interpretation of data in the field of pathology (necropsy, histopathology, clinical pathology, electron microscopy, etc.).</li><li>Integrates the anatomic pathology data, clinical pathology data and other study findings to generate a pathology report as a component of the Toxicology report).</li><li>Partner with regulatory toxicologists, pathologists and other functions to develop optimal strategies to address specific toxicology issues as well as select and advance Development compounds.</li><li>Accountable for the interpretation and evaluation of biological data in biological and pharmaceutical research and development, biological control, toxicology, general consultation, and solution of problems in these areas. The accuracy of the interpretations and evaluations is of far reaching importance relative to the product clearance by governmental agencies and possible liabilities.</li><li>Ability to function in multidisciplinary teams to address regulatory queries.</li><li>Serves and/or leads issue resolution teams and participates in due diligence teams.</li><li>Responsible for compliance with applicable Corporate and Divisional Policies and procedures.</li><li>Serves as early safety representative on drug discovery teams. Predict possible toxicities, develop safety screens to detect, and prepare mitigation strategies to avoid potential toxicities and prioritize the safest compounds for progression to development.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Doctor of Veterinary Medicine (DVM or equivalent) plus post graduate training in veterinary pathology.</li><li>Board Certification in Veterinary Anatomic Pathology (ACVP or equivalent) strongly preferred.</li><li>Candidates with a Ph.D. in pathology or related discipline are strongly preferred.</li><li>Familiarity with related fields: pharmacology, toxicology and drug development.</li><li>Seasoned experience in biological research, supervisory abilities, and the ability to work effectively with other people.</li><li>Excellent oral and written skills with a proven record of scientific contributions to the scientific community.</li><li>Ability to lead multidisciplinary scientific teams.</li><li>At least 5-15 years of experience as a veterinary pathologist in the pharmaceutical business is required.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future. ​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><b>About Four Seasons</b></p><br><br><br><p>Four Seasons Hotels &amp; Resorts is guided by the Golden Rule—treating others as we wish to be treated. For more than six decades, we have delivered genuine hospitality, exceptional quality, and a culture built on trust, respect, and integrity. Joining Four Seasons means becoming part of a team that is passionate about creating memorable guest experiences and fostering an environment where employees can thrive and grow.</p><br><br><br><p><b>The Opportunity</b><br>We are seeking an experienced and service‑driven Reservations Agent to join our reservations team supporting Four Seasons Resort Marrakech and Four Seasons Hotel Casablanca.<br>This role is based in Marrakech and plays a significant part in shaping the guest journey—from the first inquiry to a flawless arrival.</p><br><br><p>As the first point of contact, the Reservations Agent represents the voice of the hotels and ensures every interaction reflects the warmth, professionalism, and excellence of Four Seasons.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Guest Engagement &amp; Sales Effectiveness</li><li>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner.</li><li>Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities.</li><li>Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences.</li><li>Deliver personalized service while adhering to Four Seasons standards and communication guidelines.</li><li>Enter, modify, and confirm reservations in the Property Management System with accuracy.</li><li>Manage guest preferences, special requests, traces, and comments to ensure seamless coordination.</li><li>Process cancellations, no-shows, amendments, and ensure timely follow-up with guests.</li><li>Liaise closely with Front Office, Housekeeping, Finance and Sales &amp; Marketing to ensure alignment and efficient operations.</li><li>Communicate clearly with colleagues to provide continuity and visibility across shifts.</li><li>Uphold a professional image—appearance, conduct, and communication—at all times.</li></ul><p><br><b>Preferred Qualifications &amp; Skills</b></p><br><br><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p><br><b>What You Can Expect from Four Seasons</b></p><br><br><ul><li>A culture grounded in respect, teamwork, and the Golden Rule.</li><li>Career development opportunities with a world‑renowned luxury brand.</li><li>A supportive and engaging work environment that values diversity and inclusion.</li><li>Competitive benefits and recognition for excellence in performance.</li></ul><br><br><br><br><br> </div>

<div><p><strong>HR Generalist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>HR Generalist </strong>in Morocco. In this role, you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this HR Generalist position </strong></p> <p><strong>Payroll Management</strong></p>   <ul> <li><strong>You will</strong> act as the primary liaison between the company and the external payroll provider.</li> <li><strong>You will</strong> prepare, validate, and submit monthly payroll inputs.</li> <li><strong>You will</strong> review payroll outputs and ensure accuracy before final approval.</li> <li><strong>You will</strong> investigate and resolve payroll discrepancies and employee payroll queries.</li> <li><strong>You will</strong> ensure compliance with labor laws, tax regulations, and company policies.</li> <li><strong>You will</strong> coordinate payroll-related audits and maintain necessary documentation.</li> <li><strong>You will</strong> generate payroll reports and provide payroll data analysis as required.</li> </ul>   <p><strong>HR Administration</strong></p>   <ul> <li><strong>You will</strong> maintain accurate employee records and HR databases.</li> <li><strong>You will</strong> prepare employment contracts, amendments, certificates, and HR correspondence.</li> <li><strong>You will</strong> ensure proper filing and maintenance of employee documentation.</li> <li><strong>You will</strong> monitor employee leaves, attendance records, and HR-related transactions.</li> <li><strong>You will</strong> support benefits administration and employee data updates.</li> </ul>   <p><strong>Onboarding & Offboarding</strong></p>   <ul> <li><strong>You will</strong> coordinate the end-to-end onboarding and offboarding process for new employees.</li> <li><strong>You will</strong> prepare onboarding documentation and employment packages.</li> <li><strong>You will</strong> coordinate induction sessions and orientation programs.</li> <li><strong>You will</strong> ensure all necessary systems, accesses, and equipment are arranged before the start date.</li> <li><strong>You will</strong> monitor probation periods and support confirmation processes.</li> <li><strong>You will</strong> coordinate resignation and termination processes.</li> </ul>   <p><strong>Talent Development</strong></p>   <ul> <li><strong>You will</strong> support the implementation of Learning & Development initiatives.</li> <li><strong>You will</strong> coordinate training logistics, registrations, attendance tracking, and reporting.</li> <li><strong>You will</strong> maintain training records and development plans.</li> <li><strong>You will</strong> support talent review and succession planning processes.</li> <li><strong>You will</strong> assist in monitoring employee development activities and learning effectiveness.</li> <li><strong>You will</strong> generate reports related to training participation and development metrics.</li> </ul>   <p><strong>Performance Management Support</strong></p>   <ul> <li><strong>You will</strong> support the annual and mid-year performance review cycles.</li> <li><strong>You will</strong> coordinate performance management timelines and communications.</li> <li><strong>You will</strong> track completion rates and provide follow-up support to managers and employees.</li> <li><strong>You will</strong> prepare performance management reports and dashboards.</li> <li><strong>You will</strong> support calibration and talent review meetings</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Commerce, or a related field.</li> <li>HR certification (preferred).</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>More than 3 years of experience in Human Resources.</li> <li>Exposure to key HR functions, including Payroll Management, Talent Management, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).</li> <li>Strong business acumen and understanding of HR's impact on organizational objectives.</li> <li>Proven experience in building and maintaining effective stakeholder relationships.</li> <li>Proven experience in delivering and supporting organizational change initiatives and projects.</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br><br><font color="#ffffff">LI-MEA</font></em></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>As a&nbsp;discipline&nbsp;expert and technical leader, drives functional performance by designing and implementing enterprise technology solutions that enable and accelerate delivery of new or improved products and services. Acts as a technical leader at group, department, and cross-functional levels, responsible for managing Technology, Solution, and System architectures and ensuring alignment with Enterprise Architecture standards. Provides architectural leadership and governance across key enterprise solutions, including service management and workflow technologies, to ensure scalability, security, and alignment with business&nbsp;objectives.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Develops and drives discipline strategy aligned with functional goals and key business&nbsp;objectives, including enterprise solution and system architecture.&nbsp;</li><li>Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions, ensuring alignment with enterprise standards and business needs.&nbsp;</li><li>Ensures&nbsp;quality&nbsp;and effectiveness of major initiatives through sound architectural design, early risk assessment, and implementation of mitigation strategies.&nbsp;</li><li>Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable technology solutions.&nbsp;</li><li>Reviews and&nbsp;evaluates&nbsp;solution options, enhancements, and integrations to assess enterprise impact, security, and technical fit.&nbsp;</li><li>Advances technical&nbsp;expertise&nbsp;within the function&nbsp;by&nbsp;mentoring, advising, and sharing architectural best practices.&nbsp;</li><li>Identifies&nbsp;and evaluates emerging technology trends and incorporates relevant advancements into short- and long-term architectural planning.&nbsp;</li><li>Shapes and manages relationships with vendors and partners in alignment with corporate values and enterprise standards.&nbsp;</li><li>Ensures adherence to corporate and divisional policies, including security, compliance, data protection, and audit requirements.&nbsp;</li><li>Contributes to multi-year roadmaps and project plans, supporting proactive identification of risks and opportunities.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education in Science or Technology-related field plus 9 years of experience;&nbsp;Master’s Degree&nbsp;or equivalent education in Science or Technology&nbsp;plus 8 years of experience; PhD in Science or Technology-related field or PharmD plus 4 years of experience.&nbsp;</li><li>Strong ServiceNow technical background in enterprise systems and solution architecture, preferably in regulated environments.&nbsp;</li><li>Experience designing and governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation.&nbsp;</li><li>Demonstrated ability to evaluate solution options and design architectures that balance business needs and long-term sustainability.&nbsp;</li><li>Proven ability to influence and collaborate with senior stakeholders and cross-functional teams.&nbsp;</li><li>Experience working in regulated environments with security and compliance considerations.&nbsp;</li><li>Strong leadership, communication, and mentoring skills.&nbsp;</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 01, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<span>Vos principales activités</span><ul><li><span>Faciliter et animer les cérémonies Scrum : Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective et ateliers d'affinage du backlog.</span></li><li><span>Accompagner l'équipe de développement dans l'adoption et l'application des principes Agile et du cadre Scrum afin de maximiser la valeur délivrée.</span></li><li><span>Identifier, analyser et contribuer à la résolution des obstacles susceptibles d'impacter la performance, la qualité ou les délais de réalisation.</span></li><li><span>Favoriser un environnement de travail collaboratif basé sur la confiance, la responsabilisation, la communication et la transparence.</span></li><li><span>Accompagner la montée en compétence des équipes sur la méthode Agile et les bonnes pratiques d'amélioration continue.</span></li><li><span>Suivre et analyser les indicateurs de performance de l'équipe (vélocité, capacité, qualité, respect des engagements..)et proposer des actions d'amélioration adaptées.</span></li><li><span>Veiller à la bonne utilisation des outils de gestion Agile (Jira, Azure DevOps, Confluence ou équivalents) et à la qualité des informations de suivi.</span></li><li><span>Collaborer étroitement avec le Product Owner pour assurer une gestion efficace du backlog produit, sa priorisation et sa bonne compréhension par l'équipe.</span></li><li><span>Produire et communiquer les reportings d'avancement, les indicateurs de performance et les alertes nécessaires auprès des parties prenantes et du management.</span></li></ul><br>À propos de vous<br><p><span>Vous possédez une connaissance approfondie de Scrum, Kanban et autres cadres agiles, complétée par une expérience des méthodologies telles que Scrum , SAFe et LeSS. Fort(e) d'au moins 6 ans d'expérience, dont 3 à 4 ans en tant que Scrum Master, vous avez une solide expérience en coaching organisationnel et en transformation digitale ainsi que la gestion d'équipes au sein d'environnements DevOps ou de gestion de produits.</span></p><br><br><br><p><span><strong>Vos compétences professionnelles:</strong></span></p><br><br><ul><li><span>Vous maîtrisez parfaitement Scrum, Kanban et divers cadres agiles.</span></li><li><span>Vous avez de l'expérience avec d'autres méthodologies agiles telles que Scrum , SAFe.</span></li><li><span>Vous maîtrisez les outils de gestion de projet agile comme Jira, Confluence et Azure DevOps.</span></li><li><span>Vous avez une expérience en environnement DevOps ou en gestion de produits.</span></li><li><span>Vous possédez d'excellentes compétences en coaching organisationnel et une expérience confirmée des initiatives de transformation digitale.</span></li></ul><p><span><strong>Vos qualités relationnelles:</strong></span></p><br><br><ul><li><span>Vous excellez dans la gestion des conflits et savez fédérer les équipes.</span></li><li><span>Vous êtes capable de former et d'accompagner efficacement les initiatives de changement.</span></li><li><span>Vos excellentes capacités d'écoute, votre diplomatie et votre leadership naturel vous distinguent.</span></li><li><span>Vous possédez d'excellentes aptitudes en matière d'animation, de communication et de mobilisation d'équipe.</span></li></ul><br><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 01, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><strong>Vos principales activités</strong></span></p><br><br><ul><li><span>Faciliter et animer les cérémonies Scrum : Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective et ateliers d'affinage du backlog.</span></li><li><span>Accompagner l'équipe de développement dans l'adoption et l'application des principes Agile et du cadre Scrum afin de maximiser la valeur délivrée.</span></li><li><span>Identifier, analyser et contribuer à la résolution des obstacles susceptibles d'impacter la performance, la qualité ou les délais de réalisation.</span></li><li><span>Favoriser un environnement de travail collaboratif basé sur la confiance, la responsabilisation, la communication et la transparence.</span></li><li><span>Accompagner la montée en compétence des équipes sur la méthode Agile et les bonnes pratiques d'amélioration continue.</span></li><li><span>Suivre et analyser les indicateurs de performance de l'équipe (vélocité, capacité, qualité, respect des engagements..)et proposer des actions d'amélioration adaptées.</span></li><li><span>Veiller à la bonne utilisation des outils de gestion Agile (Jira, Azure DevOps, Confluence ou équivalents) et à la qualité des informations de suivi.</span></li><li><span>Collaborer étroitement avec le Product Owner pour assurer une gestion efficace du backlog produit, sa priorisation et sa bonne compréhension par l'équipe.</span></li><li><span>Produire et communiquer les reportings d'avancement, les indicateurs de performance et les alertes nécessaires auprès des parties prenantes et du management.</span></li></ul><br>À propos de vous<p><span>Vous possédez une connaissance approfondie de Scrum, Kanban et autres cadres agiles, complétée par une expérience des méthodologies telles que Scrum , SAFe et LeSS. Fort(e) d'au moins 8 ans d'expérience, dont 3 à 4 ans en tant que Scrum Master, vous avez une solide expérience en coaching organisationnel et en transformation digitale ainsi que la gestion d'équipes au sein d'environnements DevOps ou de gestion de produits.</span></p><br><br><p><span><strong>Vos compétences professionnelles:</strong></span></p><br><br><ul><li><span>Vous maîtrisez parfaitement Scrum, Kanban et divers cadres agiles.</span></li><li><span>Vous avez de l'expérience avec d'autres méthodologies agiles telles que Scrum , SAFe.</span></li><li><span>Vous maîtrisez les outils de gestion de projet agile comme Jira, Confluence et Azure DevOps.</span></li><li><span>Vous avez une expérience en environnement DevOps ou en gestion de produits.</span></li><li><span>Vous possédez d'excellentes compétences en coaching organisationnel et une expérience confirmée des initiatives de transformation digitale.</span></li></ul><p><span><strong>Vos qualités relationnelles:</strong></span></p><br><br><ul><li><span>Vous excellez dans la gestion des conflits et savez fédérer les équipes.</span></li><li><span>Vous êtes capable de former et d'accompagner efficacement les initiatives de changement.</span></li><li><span>Vos excellentes capacités d'écoute, votre diplomatie et votre leadership naturel vous distinguent.</span></li><li><span>Vous possédez d'excellentes aptitudes en matière d'animation, de communication et de mobilisation d'équipe.</span></li></ul><br><br><br><br><br><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Have you trained teams, shared methods, and helped employees perform better? Do you know how to structure content, explain clearly, and help a group progress?<br>At <strong>ADM Value</strong>, we are hiring a <strong>Tele-sales Trainer</strong> to support teams on a project involving <strong>customer service, management, and sales in auto/motorcycle insurance</strong>, as well as online training activities.<br><strong>You will join a large-scale setup</strong>: a project launch that will grow rapidly. In this context, the trainer's role is central. You will directly participate in building teams, developing their skills, and implementing standards from the start.<br><strong>Your main responsibilities:</strong></p><br><br><p>As a Trainer, you will directly contribute to the operational performance of the teams by ensuring their skill development.</p><br><br><p>You will be responsible for:</p><br><br><ul><li>Designing, updating, and improving training modules for customer relations and tele-sales in insurance.</li><li>Leading training sessions, both in-person and remotely, for new hires and current employees.</li><li>Assessing employee skills and identifying areas for individual and collective improvement.</li><li>Supporting and coaching teams in the field to improve their performance, sales techniques, and customer relationship quality.</li><li>Creating and enhancing educational materials (presentations, guides, videos, practical sheets, etc.), adapting them to evolving activities.</li><li>Working closely with operational managers to adapt training programs to the project's and teams' needs.</li><li>Staying updated on educational and technological trends to propose innovative training methods and ensure content is always current.</li></ul> <br> <br> Required profile : <ul><li>Previous experience of at least 2 years as a trainer or coach in a call center, ideally in the insurance sector.</li><li>Tele-sales experience in insurance products would be an advantage.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in computer tools and training technologies.</li><li>Ability to analyze performance data and suggest improvements.</li><li>In-depth knowledge of insurance products and sales processes.</li><li>Dynamic, good at teaching, and a good listener.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Senior Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s Aesthetic, Eye Care and other therapeutic areas, and be based in our offices in North Chicago, IL, Waltham, MA, Irvine, CA, or South San Francisco, CA, with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the in-house Senior Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&amp;D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong>:</p><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and <strong>registration to practice before the USPTO</strong></li><li><strong>5+ years of experience practicing patent law as an attorney or patent agent </strong>at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</li><li>Technical background relevant for medical devices, aesthetic products and/or pharmaceuticals patent prosecution, such as:<ul><li>Experience with medical devices, drug/device combination products,-aesthetic products, and/or small molecule and/or biological pharmaceutical discovery &amp; development, and/or</li><li>Technical degree in relevant field, such as biotechnology, biomedical engineering, biochemistry, biology, chemistry, or chemical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates, with a focus on neuroscience.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&amp;D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO</li><li><strong>8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</strong><ul><li><strong>Experience with India, China, and emerging markets a plus</strong></li></ul></li><li>Technical background relevant for pharmaceutical patent prosecution, such as:<ul><li>Experience with small molecule and/or biological pharmaceutical discovery &amp; development, and/or</li><li>Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise. </p><br><br> <br> Job : <p> Join a dynamic company in the <strong>IT</strong> sector as a <strong>Senior Business Analyst Salesforce</strong> in <strong>Casablanca</strong>. You will have the opportunity to contribute to stimulating projects and shape the future of our CRM solutions.</p><br><br> <p> Your role will be crucial in analyzing business needs, translating these requirements into functional solutions on the Salesforce platform, and supporting teams in adopting these tools to optimize our commercial processes.</p><br><br> <p> Your main tasks:</p><br><br> <ul> <li> Gather, analyze, and formalize the business needs of different stakeholders</li> <li> Translate business needs into Salesforce functional specifications</li> <li> Participate in the design of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.)</li> <li> Collaborate closely with technical teams (developers, admins, QA)</li> <li> Support testing phases (UAT), deployment, and change management</li> <li> Ensure the follow-up of deliverables, functional quality, and deadlines</li> <li> Be proactive in optimizing business processes</li> </ul> <br> <br> Required profile : <p> A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a field related to <strong>IT</strong> or <strong>electronics</strong>, for a solid understanding of technical and functional issues.</p><br><br> <p> Proven experience of <strong>5 to 10 years</strong> as a Business Analyst, ideally on the <strong>Salesforce</strong> platform, is expected. This experience should demonstrate the ability to manage complex projects and conduct in-depth analyses.</p><br><br> <p> To excel in this role, here are the key skills sought:</p><br><br> <ul> <li> Master's degree (Bac+5) in IT, information systems, or equivalent</li> <li> Proven experience as a Business Analyst, ideally in the Salesforce ecosystem</li> <li> Good command of Salesforce and its functionalities</li> <li> Ability to understand business needs and interact with various stakeholders</li> <li> Very good level of French communication (professional English required)</li> <li> Analytical mind, autonomy, rigor, and service orientation</li> </ul> <p> If your profile matches this description and you are ready to take on a new challenge, do not hesitate to apply quickly using the button “Send my CV to the recruiter” below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise. </p><br><br> <br> Job : <p> Join a dynamic company in the <strong>IT</strong> sector as a <strong>Senior Business Analyst Salesforce</strong> in <strong>Casablanca</strong>. You will have the opportunity to contribute to stimulating projects and shape the future of our CRM solutions.</p><br><br> <p> Your role will be crucial in analyzing business needs, translating these requirements into functional solutions on the Salesforce platform, and supporting teams in adopting these tools to optimize our commercial processes.</p><br><br> <p> Your main tasks:</p><br><br> <ul> <li> Gather, analyze, and formalize the business needs of different stakeholders</li> <li> Translate business needs into Salesforce functional specifications</li> <li> Participate in the design of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.)</li> <li> Collaborate closely with technical teams (developers, admins, QA)</li> <li> Support testing phases (UAT), deployment, and change management</li> <li> Ensure the follow-up of deliverables, functional quality, and deadlines</li> <li> Be proactive in optimizing business processes</li> </ul> <br> <br> Required profile : <p> A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a field related to <strong>IT</strong> or <strong>electronics</strong>, for a solid understanding of technical and functional issues.</p><br><br> <p> Proven experience of <strong>5 to 10 years</strong> as a Business Analyst, ideally on the <strong>Salesforce</strong> platform, is expected. This experience should demonstrate the ability to manage complex projects and conduct in-depth analyses.</p><br><br> <p> To excel in this role, here are the key skills sought:</p><br><br> <ul> <li> Master's degree (Bac+5) in IT, information systems, or equivalent</li> <li> Proven experience as a Business Analyst, ideally in the Salesforce ecosystem</li> <li> Good command of Salesforce and its functionalities</li> <li> Ability to understand business needs and interact with various stakeholders</li> <li> Very good level of French communication (professional English required)</li> <li> Analytical mind, autonomy, rigor, and service orientation</li> </ul> <p> If your profile matches this description and you are ready to take on a new challenge, do not hesitate to apply quickly using the button “Send my CV to the recruiter” below.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >dynamic, committed, and motivated</font></font></strong><font dir="auto" ><font dir="auto" > individual with excellent communication and interpersonal skills. The person must be comfortable interacting with a variety of people, both internally and with clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will also have a strong </font></font><strong><font dir="auto" ><font dir="auto" >commercial acumen</font></font></strong><font dir="auto" ><font dir="auto" > : the ability to understand customer needs, identify opportunities, promote our training offer and actively contribute to the development of this business.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development and promotion of training activities;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and qualify customer needs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the preparation and monitoring of training offers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with trainers, clients and internal teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in prospecting and developing new business opportunities;</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor actions and contribute to customer satisfaction and loyalty.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >This is therefore not just an administrative or coordination role. We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >proactive, autonomous and development-oriented</font></font></strong><font dir="auto" ><font dir="auto" > person , capable of taking initiatives and contributing concretely to the growth of the business.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum Bac+3 in business, management, engineering or equivalent training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Very good communication and presentation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ease with clients;</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial fiber and interest for business development;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and ability to manage several subjects in parallel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, autonomy, commitment and initiative;</font></font></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >dynamic, committed, and motivated</font></font></strong><font dir="auto" ><font dir="auto" > individual with excellent communication and interpersonal skills. The person must be comfortable interacting with a variety of people, both internally and with clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will also have a strong </font></font><strong><font dir="auto" ><font dir="auto" >commercial acumen</font></font></strong><font dir="auto" ><font dir="auto" > : the ability to understand customer needs, identify opportunities, promote our training offer and actively contribute to the development of this business.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development and promotion of training activities;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and qualify customer needs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the preparation and monitoring of training offers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with trainers, clients and internal teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in prospecting and developing new business opportunities;</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor actions and contribute to customer satisfaction and loyalty.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >This is therefore not just an administrative or coordination role. We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >proactive, autonomous and development-oriented</font></font></strong><font dir="auto" ><font dir="auto" > person , capable of taking initiatives and contributing concretely to the growth of the business.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum Bac+3 in business, management, engineering or equivalent training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Very good communication and presentation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ease with clients;</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial fiber and interest for business development;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and ability to manage several subjects in parallel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, autonomy, commitment and initiative;</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&amp;O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs &amp; SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&amp;O (Excess &amp; Obsolete) and lead the E&amp;O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service &amp; NE to sites &amp; to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning &amp; forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight &amp; Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight &amp; mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance &amp; Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs &amp; SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review &amp; allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance &amp; Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications &amp; Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p> <p>True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p> <p>We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u> accommodation-request_mb@oracle.com </u> or by calling 1-888-404-2494 in the United States.</p> <p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p> <p>Career Level - M3</p> As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture.</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning &amp; Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration &amp; Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">BAC +2 minimum or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.</p><p Segoe UI"; font-size: 14px;">Strong telephone communication and customer engagement skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Passion for customer service and customer relationship management.</p><p Segoe UI"; font-size: 14px;">Ability to identify customer needs and uncover business opportunities.</p><p Segoe UI"; font-size: 14px;">Good knowledge of Microsoft Office tools and CRM systems is an advantage.</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL products and services is considered an asset.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.</p><p Segoe UI"; font-size: 14px;">Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.</p><p Segoe UI"; font-size: 14px;">Relationship Building: Establishes positive relationships with customers and internal stakeholders.</p><p Segoe UI"; font-size: 14px;">Attention to Detail: Maintains accurate customer records and ensures high-quality data management.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.</p><p Segoe UI"; font-size: 14px;">Initiative: Proactively identifies opportunities and takes action to support business growth</p></div>