وظائف مندوب علاقات عامه

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br> This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br> <strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br> A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector. </p><br><br> <br> Job : <p>As part of strengthening our teams, we are looking for a medical assistant to join our team in Al Hoceima.</p><br><br><p>Main tasks:</p><br><br><ul><li>Appointment scheduling: organizing and optimizing doctors' schedules.</li><li>Patient reception: warm welcome, guidance, and support for patients.</li><li>Administrative management: managing medical records, writing letters, billing, and administrative follow-up.</li><li>Handling phone calls and taking messages.</li></ul> <br> <br> Required profile : <p>Profile sought:<br>Associate's degree (Bac+2) in medical secretarial studies, secretarial studies, or business administration,<br>Minimum 1 year of experience as a medical assistant,<br>Proficiency in French and Arabic,<br>Good computer skills,<br>Organizational skills, discretion, and excellent interpersonal skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are looking for compassionate, detail-oriented, and service-driven Healthcare Professionals to join MyOutDesk as Virtual Professionals supporting U.<br>S.-based healthcare organizations.<br> In this role, you will provide administrative, operational, or customer support that helps healthcare providers deliver efficient, high-quality patient care.<br> Depending on the client's needs, your responsibilities may include patient coordination, medical scheduling, insurance verification, medical documentation, customer service, healthcare operations, or other non-clinical support functions.<br> Success in this role requires strong communication skills, exceptional attention to detail, the ability to handle sensitive information with professionalism, and a commitment to delivering outstanding service in a fast-paced healthcare environment.<br> If you're passionate about supporting healthcare teams and making a meaningful impact behind the scenes, we'd love to have you join MyOutDesk.<br> Key Responsibilities Provide administrative and operational support to healthcare providers, clinics, and healthcare organizations.<br> Communicate professionally with patients, healthcare providers, insurance companies, and other stakeholders via phone, email, or chat.<br> Accurately document, update, and maintain patient and healthcare records in accordance with established procedures.<br> Assist with appointment scheduling, patient coordination, insurance verification, referrals, and other healthcare support tasks as required.<br> Perform data entry, research, and information verification while maintaining a high level of accuracy and attention to detail.<br> Monitor assigned work queues, prioritize tasks, and meet productivity, quality, and turnaround time expectations.<br> Collaborate with clients and internal teams to ensure efficient workflows and timely resolution of inquiries.<br> Maintain confidentiality and handle sensitive patient information in compliance with applicable privacy and security standards.<br> Identify opportunities to improve processes and contribute to operational efficiency and service excellence.<br> Perform other healthcare administrative and support functions based on client needs and business requirements.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Fluent in English with a C2 level (spoken and written).<br> 2+ years of experience in the U.<br>S. healthcare industry (providers, insurance, care coordination, billing, or similar).<br> 2+ years in a call center, lead generation, virtual assistant, or outbound calling role.<br> Proficiency in office software (MS Office, Google Workspace) and comfort with CRMs and multiple web-based tools.<br> Exceptional attention to detail and accuracy in data entry.<br> Effective time management skills and ability to prioritize tasks across a queue.<br> Self-motivated with a proactive approach to problem-solving.<br> Working familiarity with the U.<br>S. healthcare system, providers, and insurance plans.<br> A Bachelor's degree in a related field is preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Your main tasks:</p><br><br><p>Manage recruitment from start to finish: selection, interviews, contracting, and onboarding.<br>Deploy the training plan and support skills development.<br>Monitor annual evaluation campaigns and support talents.<br>Ensure administrative management (payroll, leave, relations with the labor inspectorate, CNSS, etc.).<br>Advise and support managers in applying HR policies.<br>Produce and analyze HR KPIs for your scope.</p><br><br> <br> Required profile : <p><br>Profile sought:</p><br><br><p>Master's degree (Bac+5) in Management or Human Resources.<br>First successful experience (3 to 5 years) in HR management.<br>Mastery of labor law and understanding of social relations.<br>Analytical mindset, adaptability, and excellent interpersonal skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Mission</strong></p><br><br><p>Ensure the monitoring of the execution and compliance of the contractual obligations of SRM Dakhla Oued Dahab with the Territory Management Group (GCT) and the supervisory authorities, while leading the review and evolution of the Management Contract.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise the implementation of SRM's contractual obligations towards the GCT and ensure the transmission of periodic reports, statements, and documents to the competent authorities.</li><li>Monitor contractual risks, propose appropriate corrective measures, and lead the five-year review work and the preparation of amendments to the Management Contract.</li><li>Approve documents submitted to the General Management and, at the end of each fiscal year, prepare the general report on the execution of the Management Contract.</li><li>Coordinate the various departments involved to ensure compliance with contractual deadlines and maintain continuous legal and regulatory monitoring.</li></ul> <br> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><p><u>Education:</u> Master's degree (Bac+5) with a double degree in Law and Finance, or Law and Management, or an equivalent state-recognized diploma.</p><br><br><p><u>Experience</u>: Minimum 8 years of experience gained within a public company responsible for managing a public service, a public establishment, or the Ministry of Economy and Finance.</p><br><br><p><strong>Required Skills</strong></p><br><br><p><u>Technical Skills</u></p><br><br><ul><li>Excellent mastery of contract law and public procurement law.</li><li>Good knowledge of the legal framework for public services and delegated management in Morocco.</li><li>Proficiency in contract monitoring, risk analysis, and strategic report writing.</li><li>Good analytical, synthesis, and writing skills.</li></ul><p><u>Personal Qualities</u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Discretion and sense of responsibility.</li><li>Analytical and problem-solving skills.</li><li>Ability to coordinate multiple stakeholders and work cross-functionally.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Mission</strong></p><br><br><p>Ensure the monitoring of the execution and compliance of the contractual obligations of SRM Dakhla Oued Dahab with the Territory Management Group (GCT) and the supervisory authorities, while leading the review and evolution of the Management Contract.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise the implementation of SRM's contractual obligations towards the GCT and ensure the transmission of periodic reports, statements, and documents to the competent authorities.</li><li>Monitor contractual risks, propose appropriate corrective measures, and lead the five-year review work and the preparation of amendments to the Management Contract.</li><li>Approve documents submitted to the General Management and, at the end of each fiscal year, prepare the general report on the execution of the Management Contract.</li><li>Coordinate the various departments involved to ensure compliance with contractual deadlines and maintain continuous legal and regulatory monitoring.</li></ul> <br> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><p><u>Education:</u> Master's degree (Bac+5) with a double degree in Law and Finance, or Law and Management, or an equivalent state-recognized diploma.</p><br><br><p><u>Experience</u>: Minimum 8 years of experience gained within a public company responsible for managing a public service, a public establishment, or the Ministry of Economy and Finance.</p><br><br><p><strong>Required Skills</strong></p><br><br><p><u>Technical Skills</u></p><br><br><ul><li>Excellent mastery of contract law and public procurement law.</li><li>Good knowledge of the legal framework for public services and delegated management in Morocco.</li><li>Proficiency in contract monitoring, risk analysis, and strategic report writing.</li><li>Good analytical, synthesis, and writing skills.</li></ul><p><u>Personal Qualities</u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Discretion and sense of responsibility.</li><li>Analytical and problem-solving skills.</li><li>Ability to coordinate multiple stakeholders and work cross-functionally.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Principales missions : · Apporter un appui juridique aux différentes directions su les problématiques relevant du droit public, du droit des sociétés, du droit des contrats et autres domaines juridiques applicables · Rédiger, analyser, négocier et sécuriser les contrats et conventions · Réaliser des recherches, consultations et notes juridiques afin d’éclairer les prises de décision · Participer au suivi des dossiers en droit des sociétés, droit public, droit des contrats et autres domaines selon les besoins · Assurer une veille juridique et réglementaire et contribuer à la diffusion des évolutions législatives et réglementaires · Participer à la sécurisation juridique des projets, des procédures internes et des actes de l’organisation · Minimum 4 ans d’expérience dans un poste similaire · Maitrise du droit des sociétés · Solides connaissances en droit public · Maitrise du droit des contrats et des techniques de rédaction contractuelle · Capacité à réaliser des recherches, analyses juridiques approfondies et consultations juridiques sur des domaines variés · Maitrise des opérations de restructuration et des formalités juridique des sociétés · Capacité d’analyse juridique, de rédaction et d’interprétation des textes · Bonne connaissance du secteur public et de son environnement juridique et institutionnel</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales - Consumer Solutions, North West Francophone Africa<br>Overview<br>• The Director, Consumer Specialist Lead for NWFA Cluster is responsible for leading the strategy, product development, and implementation of prepaid, debit &amp; credit programs which drive growth within MasterCard’s North West &amp; Francophone Africa region market space<br>• This role is critical to developing winning strategies and tactics that best meet the unique needs of consumer product entities by defining the market opportunity, understanding the business needs of organizations in this segment, and working with Issuers on program development and expansion<br>• Do you have experience working in the debit and credit card industry, with North West and Francophone Africa-based card issuers?<br>• Do you have card payments program management experience, and/or experience in developing card program strategy and product development?<br>Role<br>The essential responsibilities of the Director, NWFA Consumer Lead and Core Product Specialist Sales position are as follows:<br>• Help lead the development of the strategy, tactics, and execution plans in support of the prepaid, debit &amp; credit card for public sector segments, including Issuers, strategic partners, and industry organizations<br>• Responsible for leveraging—and supporting the cross-sell of—the full complement of Mastercard capabilities (Loyalty, Advisors, Emerging Payments, etc.) to drive both innovation and value to MasterCard shareholders in these segments<br>• Provide consultative product expertise, education, best practices, and implementation guidance for product features and functionality to internal partners (e.g. Sales/Account Team, Product Delivery, etc.) and external customers (e.g. Issuers, governmental and industry organizations, etc.)<br>• Work closely with business and external stakeholders to ensure effective two-way communications regarding collection of business requirements and communication of key product decisions, plans, and releases<br>• Determine and evaluate business cases for proposed product developments that drive recommended prioritization<br>All About You<br>• Prepaid, Debit and credit card payment product management experience<br>• Strong understanding of consumer business processes/needs in the market and the ability to translate those into business and product requirements<br>• Deep knowledge of Consumer/retail payments products and platforms as well as prior retail or Consumer Banking experience in cards especially in North Africa regions.<br>• Excellent written and verbal communication skills with previous experience in a customer-facing role interfacing with mid to senior level executives<br>• Ability to influence external customers and internal business partners, at all levels, and drive towards results, without direct management authority<br>• Analytical, solutions-oriented skillset with the ability to drive thought leadership in the debit &amp; credit card <br>• Number driven &amp; strong P&amp;L/program leadership experience and business acumen with the ability to provide solutions that drive the growth of MasterCard transactions and products<br>• Keen understanding of competitive offerings and industry trends, and the ability to translate that understanding into meaningful action and enhancements<br>• Highly organized and able to deal with multiple and competing priorities<br>• Effectively interface with all areas and levels of management including Customers (Issuers and corporate clients), senior executives (internal and external); Global Commercial Products, Customer Relationship teams, and Business Development teams <br>• Ability to stay calm under pressure and adapt to changing conditions and priorities is critical to success <br>• Knowledge and skills using product management tools, e.g. market and product plans, project timelines, marketing research, product validity and financial models, capital budgeting, etc. <br>• Bachelor’s degree in business or relevant experience<br>• Able to communicate and write English, French and Arabic.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Join a <strong>dynamic company</strong> in the <strong>call center</strong> sector! We are looking for a creative and passionate <strong>Graphic Designer Intern</strong> to join our team in <strong>Rabat</strong>. This is a total immersion into the world of design within a fast-growing company.</p><br><br><p>Your main goal will be to actively contribute to the creation of impactful visual identities and the production of innovative communication materials that reflect the excellence of our services. You will play a key role in strengthening our brand image.</p><br><br><p>Your missions will be varied and stimulating:</p><br><br><ul><li>Design and create various graphic materials (social media visuals, web banners, presentations, etc.).</li><li>Participate in the creation of visual identities for internal and external projects.</li><li>Collaborate with marketing and communication teams to translate their needs into attractive visual concepts.</li><li>Constantly monitor graphic trends and propose innovative ideas.</li><li>Prepare files for printing or web as needed.</li></ul> <br> Required profile : <p>To be considered for this position, you have a <strong>Bac +3</strong> level of education, ideally in a field focused on <strong>Communication, Advertising, or Public Relations</strong>.</p><br><br><p>First experience of <strong>1 to 1 year</strong> in a similar role is valued, demonstrating your ease with graphic design tools and your understanding of visual communication issues.</p><br><br><p>Essential skills for success in this role include:</p><br><br><ul><li>Mastery of graphic design software such as <strong>Adobe Creative Suite (Photoshop, Illustrator, InDesign)</strong>.</li><li>A keen sense of aesthetics, composition, and typography.</li><li>A good understanding of marketing and communication principles.</li><li>Ability to work in a team and manage multiple projects simultaneously.</li><li>Autonomy, creativity, and rigor.</li><li>Excellent interpersonal skills and ability to communicate ideas.</li></ul><p>If you are ready to take on this exciting challenge and put your talent to work for an ambitious company, don't hesitate! Send your application as soon as possible via the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Administration d'achats</p><br><br><p>Acheteur Administratif F/H F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre de la politique Achats de Safran Purchasing, l'acheteur administratif assure les activités administratives et le support opérationnel des différents acteurs (acheteurs, prescripteurs ..) en veillant au respect des procédures et l'atteinte des objectifs définis par la direction.<br>ATTRIBUTIONS : <br>1) Gestion administrative des achats : <br>- Assure la gestion et le suivi des activités déléguées par Safran Purchasing à DSO<br>- Propose des améliorations des outils, procédures et processus de mis en place<br>- Gestion de l'activité GDA : <br>- Assurer le traitement des demandes d'achats en respect des fiches d'expression de besoin.<br>- Assurer la consultation des devis auprès des fournisseurs.<br>- Suivi des commandes lancées auprès des fournisseurs.<br>- Assurer les réceptions des commandes .<br>- Assurer le traitement des litiges facturations relatifs aux réceptions.<br>- Pilotage des KPI relatifs à l'activité ( Suivi des DA, AR, Réception des Pos, Traitement des litiges )<br>- Animer le Copil GDA.<br>2) Suivi des performances et gestion des anomalies : <br>- Suivi des indicateurs de performance (KPI)<br>- Détecte les anomalies et participe à la mise en œuvre d'actions correctives et préventives<br>3) Qualité et formation : <br>- S'assure de la qualité des dossiers traités et du respect des consignes<br>-Participe aux formations internes pour assurer la continuité de ses missions. <br>4) Conformité et utilisation des outils : <br>- Application des procédures internes et respect des standards de qualité.<br>- Utilisation des outils développés pour le suivi des processus.<br>5) Communication et coordination : <br>- Participe à des réunions avec les clients internes Safran pour améliorer la qualité des services<br>- Remonte ses difficultés à son responsable hiérarchique<br>INDICATEURS D'ACTIVITE ET DE PERFORMANCE :<br>Les indicateurs d'activité sont définis dans les processus et procédures associés, les objectifs de performance sont définis et communiqués chaque année en cohérence avec les objectifs globaux de la société. <br>- Élabore et maintien des tableaux de bord pour le suivi des indicateurs de ses activités, en collaboration avec sa hiérarchie.<br>- Suit les indicateurs d'activité définis dans les processus et procédures associés.<br>- Propose des actions correctives et des idées d'amélioration visant à optimiser les processus et outils existants au sein de l'entreprise.<br>- Contribue activement à l'évolution des méthodes de travail pour accroître l'efficacité opérationnelle.</p><br><br><p>RAS</p><br><br><p>Formation : Diplôme de niveau Bac+5 en achats, gestion, administration des affaires, ou dans un domaine pertinent.<br>Expérience : Expérience significative (2 ans minimum) dans un rôle d'acheteur junior ou assistant achats ou dans le domaine de l'administration.<br>Compétences Techniques : Maîtrise des outils de gestion de projet, des logiciels de reporting et des systèmes de gestion des achats.<br>Compétences Interpersonnelles : Excellentes compétences en communication et esprit d'équipe.<br>Qualités Personnelles : Rigueur, autonomie, sens de l'organisation, capacité à travailler sous pression et à gérer plusieurs tâches simultanément.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Are you looking for a challenging and rewarding position within a dynamic company in the <strong>trade and distribution</strong> sector? Join our team in <strong>Casablanca</strong> as an <strong>Executive Assistant</strong>! This key role will allow you to be at the heart of the company's activity and contribute directly to its success. You will be an essential element for the smooth running of the management, providing administrative and organizational support.</p><br><br><p>The main goal of this position is to provide effective administrative and organizational support to the management, thereby enabling optimal management of time and resources. You will contribute to the smooth running of daily operations, the planning of appointments and meetings, and the management of correspondence. You will also ensure the proper keeping of files and the confidentiality of information. Your involvement will be essential to optimize the management's operations and foster a productive work environment.</p><br><br><p>As an <strong>Executive Assistant</strong>, your responsibilities will be varied and rewarding. You will manage the management's schedule, organize travel and meetings, and handle correspondence (mail, emails, etc.). You will also be responsible for document management, preparing presentations and reports, and tracking important files.</p><br><br><ul><li><strong>Schedule management</strong> and meeting organization.</li><li><strong>Correspondence management</strong> (emails, mail).</li><li><strong>Preparation of documents</strong> and presentation materials.</li><li><strong>Administrative management</strong> and office organization.</li><li><strong>File and project tracking</strong>.</li><li><strong>Welcoming visitors</strong> and handling phone calls.</li></ul><p>You will also be involved in other administrative and management tasks as needed by the management.</p><br><br> <br> Required profile : <p>To succeed in this role, a minimum of a <strong>Bachelor's degree (Bac +4)</strong> is essential. A specialization in <strong>Executive Assistance / General Services</strong>, or in <strong>Management / Accounting / Finance</strong> is a major asset. This solid academic background will enable you to apply your skills and knowledge in a demanding and rewarding professional environment. Your skills will be used daily, and your expertise will be crucial for the success of the tasks assigned to you.</p><br><br><p>We are looking for a candidate with a minimum of <strong>3 to 5 years</strong> of professional experience as an executive assistant or in a similar role. This experience should have allowed you to develop strong skills in administrative management, organization, and communication. Experience within a company in the trade and distribution sector would be an additional asset, but is not mandatory. The most important thing is to demonstrate your ability to effectively manage a demanding and versatile position.</p><br><br><p>Beyond your education and experience, certain skills are essential for success in this role. You must be meticulous, organized, and discreet. Excellent command of computer tools (Microsoft Office suite) is essential.</p><br><br><ul><li><strong>Sense of organization and attention to detail</strong></li><li><strong>Time and priority management</strong></li><li><strong>Mastery of computer tools</strong> (Microsoft Office suite)</li><li><strong>Discretion and confidentiality</strong></li><li>Impeccable <strong>written and oral communication</strong></li><li><strong>Ability to work in a team</strong></li><li><strong>Initiative and proactivity</strong></li></ul><p>If you see yourself in this profile and are motivated by the challenge, apply now!</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Specific Objectives:</span></p><p>Specifically, the study will seek to:</p><ul><li>Analyze the geographical and regional distribution of returning migrants and characterize their socio-demographic profiles (age, sex, education level, qualifications), comparing them with the structure of the total population and territorial skills needs.</li><li>Identify the determinants of returns by examining individual, economic, family, and institutional factors, as well as the influence of host country migration policies, crises (health, economic, geopolitical), and emerging opportunities in Morocco.</li><li>Evaluate professional trajectories before and after return, measure the adequacy of migrants' skills to the needs of the national labor market, and identify sectors where they contribute to alleviating recruitment tensions (health, construction, ICT, modernized agriculture, technical trades).</li><li>Analyze the investment behaviors of returning migrants by studying preferred sectors, invested amounts, obstacles encountered, and potential impact on job creation, innovation, and local development.</li><li>Measure the territorial effects of migration returns, particularly on employment, entrepreneurship, economic attractiveness, and social integration, and identify regions with high potential for mobilizing returning migrants.</li></ul><p>Main Question</p><p>How does the return migration of Moroccans, as revealed by data from RGPH-2024 and the National Survey on International Migration (ENMI), contribute to the transformation of the labor market, investment, and territorial development, and what strategies can optimize its economic and social impact?</p><p>Sub-questions</p><ul><li>What is the geographical distribution of returning migrants and what are their socio-demographic profiles (age, sex, education level, qualifications)?</li><li>What individual, economic, family, and institutional factors determine the choice to return, and what role do crises and host country migration policies play?</li><li>How do professional trajectories evolve before and after return, and to what extent do migrants' skills meet the needs of the national labor market?</li><li>In which sectors do returning migrants contribute to reducing recruitment tensions, and what barriers limit their professional integration?</li><li>What investment behaviors do returning migrants adopt, what obstacles do they encounter, and what is the potential impact on job creation and innovation?</li><li>What territorial effects do migration returns have on employment, entrepreneurship, and the economic attractiveness of settlement areas?</li><li>What strategic recommendations can be formulated to strengthen the economic integration of returning migrants and mobilize their potential in national priorities?</li></ul><p>Methodology</p><p>Approach</p><p>The study will adopt an analytical and prospective approach, combining quantitative and qualitative methods to provide an in-depth understanding of return migration dynamics in Morocco. It will primarily rely on data from RGPH-2024, the 2014 census, and ENMI_PHONE_NUMBER to cross-reference socio-demographic, economic, and territorial information. The analysis will be conducted at multiple levels: national, regional, and local, to capture territorial disparities and economic opportunities related to migration returns. The approach will integrate a comparative (2014 vs. 2024) and prospective dimension to anticipate future trends. It will combine statistical analysis of existing data with a critical evaluation of institutional mechanisms and public policies.</p><p>Areas of Intervention</p><p>The study will focus on five priority axes:</p><ul><li>Geographical distribution and socio-demographic profiles of returning migrants.</li><li>Determinants of returns, including individual, economic, and institutional factors.</li><li>Professional trajectories before and after return, and their impact on the labor market.</li><li>Investment behaviors and their contribution to job creation and innovation.</li><li>Territorial effects of migration returns on employment, entrepreneurship, and economic attractiveness.</li></ul><p>Methods and Actions</p><p>The methodology will be based on:</p><ul><li>Statistical analysis of RGPH and ENMI data to measure volumes, profiles, and trends in migration returns.</li><li>Mapping of flows and settlement areas to visualize territorial dynamics and identify regions with high potential.</li><li>Sectoral analysis to assess the adequacy of migrants' skills to labor market needs and sectors in tension.</li><li>Study of institutional mechanisms (support programs, investment policies) to identify obstacles and opportunities.</li><li>Prospective projection of flows and economic impacts based on observed trends.</li></ul><p>Unit / Organizational Department to which the consultant contributes:</p><p>Migration, Development, and Governance Unit</p><p>Data on Climate Change and Migration Program (NC0161)</p><p>Education, Experience, and/or Required Skills</p><p>Academic Training:</p><p>Master's or Doctoral degree in demography, economics, statistics, sociology, social sciences, international development, or any other relevant field.</p><p>Required Experience:</p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li></ul><p>Skills:</p><ul><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li><li>Ability to formulate clear, operational, and evidence-based strategic recommendations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><strong>Activities</strong> <div> <div> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract type:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Local + Fixed-term contract</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></u> </b> </p> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Production Assistant is placed under the hierarchical and functional responsibility of the UAP Manager.</font></font></p> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a production assistant, your responsibilities will be as follows*:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of manufacturing files (work orders, labels, PLP, etc.)</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Archive and classify reusable documents</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of weekly/monthly production reports,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create new weekly production tracking files,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the supply of office and workshop supplies</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform photocopying, document lamination, label cutting, etc., necessary for the smooth operation of the production workshop.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To carry out all tasks within the scope of their duties or as requested by their supervisor.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Non-exhaustive list</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and knowledge required</font></font></u> </b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Bac+2 qualification and some initial experience in a similar position;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient with computer tools and the Office suite;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are comfortable communicating in French, both in writing and orally.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul></div></div><div><br> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> We are seeking a dynamic <strong>MacroRegion Public Policy and Government Affairs Manager</strong> to lead inDrive s public policy strategy, government engagement, and regulatory efforts across the region. The role requires strong experience in navigating complex policy landscapes, managing licensing processes, and building high-impact relationships with key stakeholders. Ideal candidates bring 8+ years in GR or regulatory affairs and a proven ability to drive results in fast-paced, high-growth environments.</div> <ul> <li> Own the MENA public affairs strategy and execution across 6+ countries (priorities, roadmaps, and stakeholder coverage).</li> <li> Lead licensing and regulatory engagement: ride-hailing/TNC rules, driver requirements, safety/consumer protection, data/privacy, local entity rules, and enforcement.</li> <li> Multi-stakeholder engagement: developing relationships with NGOs, trade unions, and academia on ride-hailing issues.</li> <li> Build and maintain senior relationships with regulators, ministries, and municipalities; manage taxi sensitivity and public narrative risks.</li> <li> Run multi-market issue management and crisis response (crackdowns, competitor pressure, political shifts) with clear escalation and playbooks.</li> <li> Translate policy into business actions with cross-functional teams; support launches, expansions, and market fix programs.</li> <li> Lead, coach, and develop a 3 4 person regional team; manage external advisors where needed.</li> </ul> <ul> <li> Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.</li> <li> Develop your professional skills with access to mentoring, career consulting, and learning programs.</li> <li> Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.</li> <li> Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.</li> <li> Work alongside people who take initiative, speak openly, and challenge themselves to grow.</li> <li> Improve your language skills through co-financed courses and internal speaking clubs.</li> </ul> <div> Final benefits may vary depending on the location</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> 5 10+ years in Public Affairs / GR / regulatory policy (ideally in mobility, tech platforms, telecom, fintech, logistics, or other regulated sectors).</li> <li> Proven multi-country ownership with measurable regulatory outcomes (licenses, reforms, enforcement stabilization).</li> <li> Strong leadership experience (team management and/or complex cross-functional leadership).</li> <li> Excellent judgment under pressure; strong written and verbal communication (briefings, memos, stakeholder packs).</li> <li> Fluent English.</li> </ul> <div> <br> <strong>Good To have:</strong> </div> <ul> <li> Arabic and/or French.</li> <li> Direct experience with ride-hailing / gig economy topics (driver regulation, labor issues, pricing constraints, safety, consumer protection, data localization).</li> <li> Existing MENA stakeholder network and experience operating in high-sensitivity environments.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a senior Fullstack Developer with over 7 years of experience, specializing in Vue.js (Front-End dominant) and Java/Spring Boot. An expert in developing modern, interactive, and performant user interfaces, with a strong sensitivity to user experience and frontend best practices.</p><p>His missions:</p><ul><li>Develop modern web user interfaces with Vue.js and UI libraries</li><li>Design and maintain robust and scalable applications with Java/Spring Boot</li><li>Use an Agentic AI Assistant in IDE or CLI to optimize development</li><li>Manage components, data, and user interactions in Vue.js</li><li>Optimize application performance (Core Web Vitals)</li><li>Develop frontend tests (unit, integration, and E2E)</li><li>Participate in all phases of the application lifecycle: design, development, testing, deployment, and maintenance</li><li>Apply Agile SCRUM methods and collaborate with Product, Design, and Tech teams</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>More than 7 years in Fullstack Java/Vue.js (Front-End dominant)</li><li>Proven experience in developing modern and interactive web applications</li><li>Experience in retail/large distribution is a plus</li></ul><p>Technical Skills:</p><ul><li>Languages &amp; Frameworks: Vue.js, Java, Spring Boot</li><li>Frontend: Modern interface development, Core Web Vitals, E2E tests</li><li>Backend: Java/Spring Boot, modular architectures</li><li>Tools: Agentic AI Assistant (IDE/CLI), Git</li><li>Methods: Agile SCRUM</li><li>Soft Skills: Fluent communication in French, analytical mind, collaboration, respect for deadlines</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Missions principales • Piloter la gestion de la trésorerie groupe (centralisation des flux, cash pooling, prévisions de trésorerie court/moyen terme) • Optimiser le BFR et les conditions bancaires (négociation des lignes de crédit, taux, commissions) • Gérer les relations bancaires et assurer le suivi des covenants liés aux financements • Superviser la gestion des risques financiers (change, taux d'intérêt, liquidité) et les couvertures associées • Garantir la fiabilité des reportings de trésorerie (TFT, position quotidienne, prévisions glissantes) • Encadrer, former et animer l'équipe trésorerie (analystes, chargés de trésorerie) • Veiller à la conformité réglementaire (Office des Changes, réglementation bancaire marocaine, normes groupe) • Participer aux opérations de financement (crédits, émissions obligataires, lignes court terme) • Mettre en place et améliorer les outils et procédures de gestion de trésorerie (TMS, SAP, reporting) • Assurer la liaison avec les commissaires aux comptes et les équipes comptables/financières Formation Diplôme supérieur en Finance, Gestion, École de commerce ou équivalent (Bac+5) Expérience Minimum 12 ans d'expérience dans un poste similaire (trésorerie, financements, gestion des risques), idéalement dans un groupe multinational ou une grande entreprise marocaine Compétences techniques • Maîtrise des outils de gestion de trésorerie • Bonne connaissance de la réglementation des changes marocaine et des marchés financiers • Maîtrise d'Excel avancé et des outils de modélisation financière • Connaissance des normes IFRS appliquées à la trésorerie Compétences linguistiques Français courant, anglais professionnel, arabe (atout) Qualités personnelles • Leadership et capacité à fédérer une équipe • Rigueur, sens de l'analyse et de la synthèse • Capacité de négociation (relations bancaires) • Réactivité et gestion du stress • Sens de la confidentialité et de l'éthique</span> </div>

<p>To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&amp;B operation standards manual. To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day. To perform opening and closing procedures established for the respective outlet as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives. To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures. To ensure that the respective outlet and surrounding area are kept clean and organized at all times. To handle guest enquiries in a courteous and efficient manner. To establish a rapport with guests maintaining good customer relationship. To monitor operating supplies and reduce spoilage and wastage. To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests. To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To be entirely flexible and adapt to rotate within the different sub sections of the F&amp;B Department or any other Department of the hotel as assigned. To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a </font><strong><font dir="auto" >Delivery Excellence Manager</font></strong><font dir="auto" > , you ensure the application of best practices in project management and software engineering within the projects and programs you oversee. You ensure compliance with SQLI standards, including commitments, quality, costs, deadlines, customer satisfaction, and compliance. You work across the entire production line in collaboration with project managers and project directors who report the operational aspects of their missions to you.</font></font><strong> </strong> <strong><font dir="auto" ></font></strong><font dir="auto" ></font></p> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Pre-sales:</font></font></strong><font dir="auto" ><font dir="auto" > Validate the systems by ensuring their suitability with the client's and group's delivery challenges, while actively participating in the decision-making bodies of the process.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Operational management and monitoring:</font></font></strong><font dir="auto" ><font dir="auto" > Supervise delivery activities, provide methodological support, ensure control of the implementation of KPI dashboards, control finances and examine risks.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Coaching and training:</font></font></strong><font dir="auto" ><font dir="auto" > Providing coaching and assistance to Project Managers / Project Directors in their missions, participating in the training of CP/DP.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Project check-up:</font></font></strong><font dir="auto" ><font dir="auto" > Conduct regular project checks to ensure compliance with good project management and software engineering practices.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Continuous improvement and closure:</font></font></strong><font dir="auto" ><font dir="auto" > Supervise continuous improvement plans for projects and service centers, participate in project reviews.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Governance:</font></font></strong><font dir="auto" ><font dir="auto" > Participate in customer and internal steering committees, adapted according to the issues, and lead internal and external arbitration points.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Reporting:</font></font></strong><font dir="auto" ><font dir="auto" > Organize follow-up meetings with project managers and project directors, and report activities to the Head of Delivery of SQLI Morocco.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Community:</font></font></strong><font dir="auto" ><font dir="auto" > Facilitate the community of practice, contribute to the SQLI Delivery practice reference framework and strengthen the use of the reference framework and tools across the organization.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Customer relations:</font></font></strong><font dir="auto" ><font dir="auto" > Ensure customer contact during key phases and escalations, and lead workshops with customers.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p><font dir="auto" ><font dir="auto" >Education: Bac+5 degree from an Engineering school (or equivalent).</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience: A minimum of 12 years of experience, including at least 6 years of experience in project and program management.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Project management skills: Solid mastery of project management methodologies.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Software engineering skills: Good mastery of software engineering practices.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Technical skills: Solid technical background, ideally experience in developing or integrating IT solutions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Communication: Excellent written and oral communication skills with a good command of English.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Computer skills: Good command of Office suites and Atlassian tools (Jira, Confluence).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical qualities: Ability to synthesize information and creativity in finding solutions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Organization: Rigor, sense of organization and method.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Multicontextual capabilities: Ability to work in different contexts, facilitating the management of several projects in parallel.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Interpersonal skills: Relational skills and team spirit, ability to lead and listen.</font></font></p></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p><strong>The Front Office Manager (M/F)</strong> is responsible for overseeing all administrative activities related to patient reception, management of coverage by payers, and billing for healthcare services. He/She ensures the quality, reliability, and compliance of administrative and financial operations throughout the patient's journey.</p><br><br><p><br>Responsibilities:</p><br><br><p>Admissions Management</p><br><br><ul><li>Manage and resolve administrative or financial complaints, conflicts, and disputes with patients, ensuring the quality of patient relations, adherence to the institution's procedures, and providing appropriate solutions in a timely manner.</li><li>Supervise administrative patient reception.</li><li>Ensure the quality and reliability of information collected during admission.</li><li>Verify the completeness and compliance of administrative files.</li><li>Ensure the smooth administrative process for patients.</li></ul><p>Coverage Management</p><br><br><p>Supervise the processing of coverage requests from payers (insurers, mutual funds, agreements, companies, etc.).<br>Ensure necessary approvals are obtained within the required deadlines.<br>Verify the compliance of guarantees and coverages provided.<br>Follow up on files awaiting validation or additional information.<br>Collaborate with partner organizations to resolve disputes or discrepancies.<br>Billing Management</p><br><br><ul><li>Supervise the billing and collection operations for medical and hospital services.</li><li>Ensure the correct application of rates and coverage terms.</li><li>Control cash, check, transfer, credit card, and other payment methods.<br></li></ul><p>Management and Organization</p><br><br><ul><li>Supervise, coordinate, and evaluate the Admissions, Coverage, and Billing teams.</li><li>Organize schedules and ensure service continuity 7 days a week.</li><li>Define performance objectives and monitor activity indicators.</li><li>Participate in the recruitment and integration of new employees.</li></ul><p>Control and Continuous Improvement</p><br><br><ul><li>Implement and monitor operational procedures for the department.</li><li>Control the quality of administrative and financial data.</li><li>Develop activity reports and dashboards.</li><li>Analyze malfunctions and propose corrective actions.&nbsp;</li></ul> <br> Required profile : <p>Bachelor's degree (Bac +4) to Master's degree (Bac +5) in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>Proficiency in hospital management software and billing systems.<br>Knowledge of social security, health insurance, and mutual fund regulations and standards.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Context As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a Level 1/Level 2 Support Lead. A true operational expert, you will manage the on-site and remote support activities, guarantee the quality of service delivered to clients, and support the professional development of the technicians. Main Responsibilities Management of Support Activities Supervise the daily activities of the Level 1 and Level 2 support teams. Ensure compliance with SLAs and contractual commitments. Prioritize incidents and coordinate resolution actions. Monitor key performance indicators (KPIs) and produce associated reports. Organize and lead team meetings and operational briefings. Incident and Request Management Respond to complex or critical incidents requiring advanced expertise. Escalate issues to Level 3 teams, publishers, or suppliers when necessary. Guarantee the quality of ticket processing and adherence to procedures. Participate in crisis management and escalation teams. Functional Management and Support: Provide functional supervision to Level 1 and Level 2 technicians. Distribute workloads and optimize available resources. Train and support employees in their skills development. Ensure the application of ITIL best practices and internal processes. Continuous Improvement: Identify areas for improvement in support processes. Participate in the creation and updating of the knowledge base. Propose actions to reduce the volume of recurring incidents. Contribute to transformation and improvement projects for support tools. Customer Relations: Be the primary point of contact for clients on operational matters. Participate in monitoring committees and service reviews. Ensure proactive communication on major incidents and action plans.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Comp tences techniques</p><ul><li><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></li><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li><li><font dir="auto" ><font dir="auto" >R buckets TCP/IP LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li><li>DNS / DHCP</li><li><font dir="auto" ><font dir="auto" >Tools</font></font></li><li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li><li>M thodologies ITIL Foundation ou quivalent</li><li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Profile</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience</li><li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li><li><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li><li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li><li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li><li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the supervision of ESCWA s Governance and Conflict Prevention Cluster, the consultant will undertake the following tasks:</p> <ul> <li>Contribute to the identification of current, critical, and future competencies, including competency gaps and institutional workforce needs.</li> <li>Support the development of practical tools and operational procedures related to competency-based workforce planning, recruitment, training, mobility, performance evaluation, and knowledge transfer.</li> <li>Contribute to the preparation of a practical implementation guide and institutional procedures supporting implementation and sustainability of the framework.</li> <li>Support the development of monitoring and evaluation mechanisms to assess implementation progress and sustainability.</li> <li>Contribute to the organization and facilitation of technical workshops and consultation meetings with relevant stakeholders.</li> <li>Prepare technical reports, analytical notes, and final deliverables related to the assignment.</li> </ul> <p>The consultant will deliver the following outputs:</p> <ul> <li>Diagnostic and analytical assessment report on the current human resources management situation, institutional practices, and competency management approaches within the Ministry.</li> <li>Updated job and competency reference frameworks aligned with institutional functions, digital transformation priorities, administrative reform objectives, and GPEC approaches.</li> <li>Practical framework and methodology for strategic competency management and workforce planning within the Ministry.</li> <li>Practical tools and operational procedures supporting competency mapping, workforce planning, recruitment, training, mobility, performance evaluation, and knowledge transfer processes.</li> <li>Framework for identifying critical and future competencies, including mechanisms supporting continuity of critical competencies and knowledge transfer.</li> <li>Practical implementation guide supporting implementation and sustainability of the competency management framework.</li> <li>Monitoring and evaluation framework supporting implementation follow-up and sustainability.</li> <li>Technical support for the organization and facilitation of workshops and consultation meetings related to the assignment.</li> <li>Final technical report summarizing methodologies, tools, implementation approaches, recommendations, and proposed next steps.</li> </ul> <p>The consultant will work under the supervision of ESCWA s Governance and Conflict Prevention Cluster. The consultant will work in close coordination with the Ministry of Digital Transition and Administration Reform of the Kingdom of Morocco and relevant institutional stakeholders supporting the implementation of the project.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master s degree or equivalent in Public Administration, Human Resources Management, Organizational Development, Public Policy, Management, Governance, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience in public sector human resources management, competency-based management systems, workforce planning, or institutional reform is required. Demonstrated experience in developing competency frameworks, job reference systems, or strategic workforce planning methodologies is required. Strong knowledge of public administration reform, institutional modernization, and competency-based human resources management approaches is required. Experience in preparing operational tools, implementation guides, and institutional methodologies related to human resources management is required. Experience working with government institutions, public sector reform programmes, or international organizations is highly desirable. Strong analytical, drafting, facilitation, and organizational skills is required.</p><p></p></section>