وظائف طبيب جهاز هضمى - الدار البيضاء المغرب

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Customer Experience Partner delivers exceptional, relationship-based customer experiences while achieving business performance objectives. The role combines traditional sales excellence with a modern omnichannel approach, integrating the strategic building of relationships with healthcare professionals (HCPs), in-depth customer knowledge to maximize product access and patient impact across the Specialty Care portfolio, including rare diseases. Key Objectives: Deliver outstanding customer experiences that foster satisfaction; Achieve and exceed sales targets through relationship-driven engagement; Collect and analyze customer insights to inform strategic decisions; Build and maintain strong, long-term partnerships with healthcare professionals; Provide high-quality medical information and products to support optimal patient care. Main Responsibilities: 1. Customer Experience Excellence: Design personalized customer journeys and serve as the primary point of contact for HCP inquiries and feedback; Regularly assess customer satisfaction and implement improvement plans; Develop tailored engagement strategies and monitor feedback across all channels. 2. Sales Performance &amp; Territory Management: Achieve/exceed sales targets and KPIs; manage territorial business plans, resources, and budget; Identify new business opportunities. Conduct sales presentations and product demonstrations. Manage visit activity, field coverage, and adherence to the visit plan (remote and face-to-face). Ensure follow-up on product availability and orders within facilities/pharmacies as needed. Implement disease awareness and product differentiation activities (CPD, meetings, roundtables, team sessions). 3. Relationship Building &amp; Stakeholder Management: Establish trusting relationships with healthcare professionals and multidisciplinary care teams (physicians, nurses, pharmacists). Collaborate with hospital structures to support optimal patient care pathways. Represent Sanofi at medical conferences, congresses, and educational events (regional, national, international). Collaborate across departments with Medical Affairs, Marketing, and Market Access. and the Rare Diseases Coordinator 4. Customer Insights &amp; Returns Management: Systematically collect and document insights,HCP preferences and unmet needs Conduct feedback sessions/surveys; analyze data to identify trends and opportunities Maintain accurate CRM customer profiles and share insights with internal stakeholders Monitor competitive intelligence and report results to management 5. Digital Engagement Strategy Leverage digital tools, virtual platforms and mobile applications for omnichannel engagement Support HCPs in the adoption of digital health solutions; Maintain a professional digital presence 6. Medical Information, Training &amp; Compliance Provide accurate and up-to-date medical/scientific information, in accordance with regulatory standards Facilitate access to clinical data, studies, and internal medical experts Stay informed of advances in the therapeutic area and competitive activity Support Medical Affairs in humanitarian programs, patient programs, and screening projects as appropriate Lead key strategic initiatives using a project management approach if necessary Required Skills &amp; Abilities Key Skills Customer focus, relationship building, excellent communication Digital proficiency, analytical thinking, adaptability Autonomy, results orientation, strong planning/execution skills, and teamwork Technical Skills Proficiency in CRM tools Advanced MS Office Suite Familiarity with digital/virtual engagement platforms; Understanding of healthcare systems and pharmaceutical regulatory requirements; Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; Pharmaceutical industry experience required; Minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); Valid driver's license and availability for travel within the assigned territory; Performance Indicators: Achievement of sales targets/quota fulfillment; Customer satisfaction, retention, and loyalty; Quality and quantity of customer insights collected; Effectiveness of digital/omnichannel engagement; Compliance with internal policies and regulatory standards; Alignment with Sanofi Values Aim Higher: Continuously improve customer engagement and outcomes. Act for Patients: Ensure every interaction benefits patient outcomes. Be Bold: Embrace innovation in customer interactions and sales strategies. Move Forward Together: Collaborate across functions for seamless customer experiences. Sanofi is an equal opportunity employer committed to diversity and inclusion.et accueille les candidatures de tous horizons. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Skills: Customer focus, relationship building, excellent communication skills; digital proficiency, analytical thinking, adaptability; autonomy, results orientation, strong planning/execution skills, and teamwork. Technical Skills: Proficiency in CRM tools; advanced MS Office Suite; familiarity with digital/virtual engagement platforms; understanding of healthcare systems and pharmaceutical regulatory requirements. Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; pharmaceutical industry experience required; minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); valid driver's license and availability for travel within the assigned territory.</font></font>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p> <p> <b><span> </span> </b></p> <p> <span><b>Main Duties and Responsibilities:</b></span> </p> <p> <span> The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span> <span>ddle management about HR processes.</span> </p> <p> <span> The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span> </p> <p> <span> The ability to generate all required local reports and required by home office.</span> </p> <p> <span> The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span> </p> <p> <span> The ability to maintain friendly, cordial relations with all employees.</span> </p> <p> <span> The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span> </p> <p> <span> The ability to keep accurate records for national insurance enrollment.</span> </p> <p> <span> The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span> </p> <p> <span> The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span> </p> <p> <span> The ability to respond properly in any hotel emergency or safety situation.</span> </p> <p> <span> The ability to perform other tasks or projects as assigned by hotel management and staff.</span> </p> <p> <span> The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&amp;C policies.</span> </p> <p> <span> The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span> </p> <p> <span> The ability to produce the accident report for home office.</span> </p> <p> <span> To assist in the administrations of the Employee and Management opinion survey</span> </p> <p> <span> To assist the management team with disciplinary issues and process.</span> </p> <p> <span> The ability to actively support the Safety and Direct line Committee.</span> </p> <p> <span> The ability to administer the employee performance and salary review program.</span> </p> <p> <span> The ability to assist in the annual performance review cycle.</span> </p> <p> <span> The ability to assist management and line employees with any concerns or questions.</span> </p> <p> <span> The ability to administer the Pension Plan and to be the Arbiter for the hotel s group life scheme.</span> </p> <p> <span> The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span> </p> <p> <span> The ability to participate in the rotation of all bulletin board materials.</span> </p> <p> <span> The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span> </p> <p> <span> The ability to ensure that the employee locker room is clean and orderly.</span> </p> <p> <span> The ability to manage of health topics in coordination with the nurse and the house doctor</span> </p> <p> </p> <p><br></p> <p> <span> <span> </span> </span> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>