وظائف Active Directory
١٦٨ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a Level 2 Support Engineer specializing in Microsoft Infrastructure & Cloud, with 1-3 years of experience in the administration and support of hybrid Microsoft environments. Responsibilities include: Providing Level 2 (L2) technical support for critical incidents, problems, and changes; leading Change Management activities: validation, approval, monitoring, and control of change implementation; conducting technical audits and formulating recommendations based on best practices; writing, updating, and validating technical documentation (SOPs, procedures, change reports); managing major incidents and service requests to ensure service restoration within defined timeframes; gathering and analyzing customer requirements; participating in Proof of Concept (POC) and technical demonstrations of solutions; and providing support to third-party activities in accordance with organizational needs.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Technical Skills:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Active Director</font></font></li><li><font dir="auto" ><font dir="auto" >Managing Active Directory groups and objects</font></font></li><li><font dir="auto" ><font dir="auto" >Group Policy Objects (GPO)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure</font></font></li><li><font dir="auto" ><font dir="auto" >Azure Active Directory (Entra ID)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure AD Connect</font></font></li><li><font dir="auto" ><font dir="auto" >Active Directory Federation Services (AD FS)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure MFA</font></font></li><li><font dir="auto" ><font dir="auto" >Microsoft 365 / Office 365</font></font></li><li><font dir="auto" ><font dir="auto" >Exchange Server</font></font></li><li><font dir="auto" ><font dir="auto" >SharePoint Online</font></font></li><li><font dir="auto" ><font dir="auto" >Microsoft Teams</font></font></li><li><font dir="auto" ><font dir="auto" >Hybrid Exchange/Microsoft 365 environments</font></font></li><li><font dir="auto" ><font dir="auto" >PowerShell</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of networks</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of good security practices</font></font></li><li><font dir="auto" ><font dir="auto" >Identity and access management</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of networks</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of good security practices</font></font></li><li><font dir="auto" ><font dir="auto" >Identity and access management</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Qualifications:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >A Microsoft certification is an asset.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of strengthening our Cybersecurity team, I am writing to you regarding a job opening for a Senior Pentester/Source Code Auditor. This role will involve conducting security assessments on applications, infrastructure, and Active Directory environments.</font></font></p><p><font dir="auto" ><font dir="auto" >Main tasks:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Perform external and internal penetration tests on infrastructures, networks and information systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct security audits of Active Directory environments (identifying configuration weaknesses, delegation errors, privilege escalation paths and risks of compromise).</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct source code audits to identify vulnerabilities, design flaws, and deviations from secure development best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct security audits of web applications, APIs and exposed services.</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the risks, assess their impact and propose appropriate technical and organizational recommendations.</font></font></li><li><font dir="auto" ><font dir="auto" >Write technical reports and executive summaries presenting vulnerabilities and corrective measures.</font></font></li><li><font dir="auto" ><font dir="auto" >Present the audit results to the technical teams and support the implementation of remediation plans.</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure technical monitoring and contribute to the continuous improvement of audit and penetration testing methodologies.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in security or equivalent. Minimum 4 years of experience in penetration testing and security auditing. Solid experience in external and internal penetration testing. Proficiency in Microsoft Active Directory environments and associated security issues. Proven experience in source code auditing and application security analysis. Good knowledge of penetration testing methodologies, application security standards, and secure development best practices. Excellent analytical, report writing, and communication skills. Required certifications: OSCP, OSWE, OSEP, or CRTE. Good communication skills in French and English.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>Missions principales :<br>Prendre en charge le support technique aux utilisateurs de la structure<br>Gérer et mettre à jour le parc informatique et réseau<br>Installer et déployer les postes de travail conformément aux standards IT<br>Suivre les demandes et besoin du SI auprès du service achats jusqu'à la livraison.<br>Environnement technique : Windows 10/11, Active Directory, Microsoft 365, GLPI, Sage X3. <br> </p><br><br> <br> <br> Required profile : <p>Bac+2/3 en informatique, 3 à 5 ans d'expérience en support IT. </p><br><br><p>Qualités demandées: Autonome, proactif, rigoureux ayant le sens du service.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
</p><br><br>
<br> Job : <ul>
<li>
<strong>Main Missions:</strong><br> </li>
<li>
<strong>Development & Configuration</strong></li> <li>
<strong>Develop and configure rules, workflows, and forms on SailPoint IdentityIQ</strong><br> </li>
<li>
<strong>Implement identity lifecycle management processes (Joiner / Mover / Leaver)</strong><br> </li>
<li>
<strong>Develop BeanShell and Java scripts for customizing the solution</strong><br> </li>
<li>
<strong>Configure connectors and integrations with target applications</strong><br> </li>
<li>
<strong>Application Integration</strong></li> <li>
<strong>Onboard new applications onto the IAM platform</strong><br> </li>
<li>
<strong>Set up provisioning and deprovisioning processes for access</strong><br> </li>
<li>
<strong>Ensure integration with HR systems, Active Directory, and other identity repositories</strong><br> </li>
<li>
<strong>Governance & Compliance</strong></li> <li>
<strong>Implement access certification campaigns</strong><br> </li>
<li>
<strong>Participate in setting up separation of duties (SoD) policies</strong><br> </li>
<li>
<strong>Contribute to compliance and audit requirements</strong><br> </li>
<li>
<strong>Technical Support</strong></li> <li>
<strong>Analyze and correct technical anomalies</strong><br> </li>
<li>
<strong>Participate in troubleshooting in test and production environments</strong><br> </li>
<li>
<strong>Contribute to the continuous improvement of the platform</strong><br> </li>
</ul>
<br> Required profile : <ul>
<li>
<strong>Good command of SailPoint IdentityIQ</strong><br> </li>
<li>
<strong>Strong Java and BeanShell skills</strong><br> </li>
<li>
<strong>Knowledge of XML, REST APIs</strong><br> </li>
<li>
<strong>IAM / Identity Governance Expertise</strong><br> </li>
<li>
<strong>Good understanding of LDAP and Active Directory</strong><br> </li>
<li>
<strong>Computer science degree or equivalent</strong><br> </li>
<li>
<strong>Proven experience on IAM projects</strong><br> </li>
<li>
<strong>Rigor, autonomy, and analytical skills</strong><br> </li>
<li>
<strong>Good team spirit and service orientation</strong><br> </li>
</ul>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contract type: Local + Permanent Your role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintaining and deploying workstations; Monitoring external service providers as needed for preventative/corrective maintenance; Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at various sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) in Administration/IT is required. 1-3 years of experience in a similar role is required; experience in the industrial sector is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) and good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) is essential. Your interpersonal skills, curiosity, ability to be proactive and innovative will allow you to successfully carry out your duties and thrive in this role.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Candidates should hold a Bachelor's degree (or equivalent) specializing in Administration/IT. They should have 1 to 3 years of experience in a similar role; industry experience is preferred. Proficiency in various IT tools and software is essential. Knowledge of networking (TCP/IP, OSI) and a good understanding of Microsoft technologies (Windows Server, workstations, Active Directory) are required. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this position.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Local + Permanent Contract Your Role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include the following*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintenance and deployment of workstations; Monitoring external service providers as needed (preventive/corrective maintenance); Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at different sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) specializing in Administration/IT is required. 1 to 3 years of experience in a similar role is required; experience in industry is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) Having good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions well and to thrive in this position.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Be a graduate with a Bac+3 specialisation in administration / IT.</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position; industry experience will be required.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering computer tools and various software.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of networking (TCP/IP, OSI)</font></font></li><li><font dir="auto" ><font dir="auto" >Have a good knowledge of Microsoft technologies (Windows server, workstation, Active Directory)</font></font></li><li><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
</p><br><br>
<br> Job : <p>Main tasks:</p><br><br><ul><li>Administration and operation of Windows Server infrastructures</li><li>Management of application deployments and patch management via SCCM</li><li>Administration of Windows workstations</li><li>Good command of virtualization environments (VMware / Hyper-V)</li><li>Management of OS images, task sequences, and OSD deployment</li><li>Monitoring and handling of N2/N3 incidents: troubleshooting, log analysis, performance, and compliance</li><li>Good knowledge of Active Directory, GPO, DNS, and Windows services</li><li>PowerShell skills for automation and administration</li><li>Experience in patching servers and workstations</li><li>Participation in RUN activities and evolution/migration projects</li></ul><p><br>SCCM expertise is a key asset.</p><br><br> <br> <br> Required profile : <p>Proven experience (5 years minimum) in Microsoft SCCM / MECM administration</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p> Reporting to the IT Infrastructure Department, your missions will be:</p><br><br>
<p> To ensure the availability, security, and performance of IT infrastructures (systems, networks, backups, security) in compliance with current standards, particularly ISO/IEC 27001. The Administrator guarantees the smooth technical operation of IT environments while ensuring the application of security, maintenance, and continuous improvement policies.</p><br><br>
<p> - Main activities:</p><br><br>
<ul>
<li> Administer servers (Windows/Linux), storage, databases, Active Directory, virtualization, and network components,</li>
<li> Ensure the operational maintenance (MCO) of the IT infrastructure, guaranteeing the availability, security, and performance of the systems,</li>
<li> Implement and maintain network architectures (LAN, VLAN, VPN, firewall, Wi-Fi),</li>
<li> Apply information security policies according to ISO 27001: access management, logging, backups, hardening, supervision,</li>
<li> Develop and monitor backup and business recovery plans (PRA/PCA),</li>
<li> Diagnose and resolve level 2/3 technical incidents,</li>
<li> Plan and execute preventive and corrective maintenance of systems and networks,</li>
<li> Write and maintain technical documentation,</li>
<li> Participate in technological watch (infrastructure, cybersecurity, cloud),</li>
<li> Apply the requirements of the Integrated Management System and report HSE incidents if necessary.</li>
</ul>
<br> Required profile : <ul>
<li> Graduated with a Bac+5 (Master's degree equivalent) in information systems, networks, and telecommunications, or cybersecurity, from an engineering school or a specialized Master's program, with a minimum of 2 to 3 years of experience in a similar role.</li>
<li> Excellent command of Windows Server systems and Active Directory (AD).</li>
<li> Solid skills in network infrastructure management: LAN, WAN, VLAN, VPN, DNS, DHCP.</li>
<li> Good command of Microsoft Azure, Microsoft 365, and cloud administration tools (certifications desired).</li>
<li> Experience in administering security solutions: firewalls, antivirus, MFA, with good knowledge of Kaspersky Security Center (certification appreciated).</li>
<li> Proficiency in virtualization tools (Hyper-V) and hyperconverged environments.</li>
<li> Use of monitoring tools such as Nagios, PRTG, or equivalents.</li>
<li> Knowledge of ITIL principles and security standards: ISO/IEC 27001, GDPR.</li>
<li> Excellent analytical and problem-solving skills for complex technical issues.</li>
<li> Rigor, autonomy, and good technical documentation skills.</li>
</ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
</p><br><br>
<br> Job : <p>
<strong>Architecture & Design</strong></p><br><br>
<ul>
<li> Participate in defining and evolving the company's IAM/PAM architecture, in line with the Zero Trust strategy.</li>
<li> Design integration schemes for CyberArk (EPV, PSM, PVWA, CPM, AAM/CCP, Conjur) within the existing IT system.</li>
<li> Produce architecture documents, Technical Architecture Files (DAT), and contribute to security reviews.</li>
<li> Advise on integration patterns for service accounts, CI/CD pipelines, and secrets management.</li>
</ul>
<p>
<br>
<strong>Integration & Deployment</strong></p><br><br>
<ul>
<li> Deploy and configure CyberArk suite components (on-premises and cloud).</li>
<li> Integrate PAM vaults with directories (Active Directory, LDAP), SIEM solutions, ITSM, and DevSecOps tools.</li>
<li> Implement connectors for onboarding privileged accounts (Unix/Windows servers, databases, network equipment, SaaS applications).</li>
<li> Support project teams in integrating secrets management within development chains.</li>
</ul>
<p>
<br>
<strong>Run & Operational Management</strong></p><br><br>
<ul>
<li> Write and maintain procedures, policies, and runbooks related to privileged access management.</li>
<li> Ensure the operational maintenance (MCO) and security maintenance (MCS) of the CyberArk platform.</li>
<li> Manage level 2/3 incidents related to PAM and coordinate their resolution with internal teams and editors.</li>
<li> Monitor platform performance indicators (KPI/KRI) and produce reports for the CISO.</li>
<li> Conduct periodic reviews of privileged accounts, accesses, and password rotation policies.</li>
<li> Supervise and mentor L1/L2 teams on CyberArk technical aspects.</li>
</ul>
<br> <br> Required profile : <p>
<strong>Technical Skills</strong></p><br><br>
<ul>
<li>
<strong>CyberArk:</strong> EPV, PSM, PVWA, CPM, PSMP, AAM / CCP, Conjur Cloud.</li>
<li> Solid experience in IAM: identity lifecycle management, RBAC, entitlement governance.</li>
<li> Knowledge of authentication protocols: SAML, OAuth 2.0, OpenID Connect, Kerberos, LDAP.</li>
<li> Experience with environments: Active Directory / Azure AD, AWS IAM, Azure RBAC, on-prem and cloud PAM.</li>
<li> Experience with hybrid environments: Windows Server, Linux/Unix, databases (Oracle, SQL Server, PostgreSQL).</li>
<li> DevSecOps awareness: integration of PAM into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps).</li>
</ul>
<p>
<br>
<strong>Soft Skills</strong></p><br><br>
<ul>
<li> Ability to write architecture documents and lead technical workshops in French and English.</li>
<li> Autonomy in managing complex topics, sense of prioritization, and results-oriented.</li>
<li> Ability to communicate with non-technical stakeholders (CISO, Management, Business Units).</li>
<li> Team spirit, rigor, and willingness to share knowledge.</li>
</ul>
<p>
<br>
<strong>Education & Certifications</strong></p><br><br>
<ul>
<li> Master's degree (Bac+5) in computer science, cybersecurity, or equivalent.</li>
<li>
<strong>CyberArk Defender / Sentry,</strong> CISSP, CISM, SABSA, or equivalent.</li>
<li> Cloud certification (AWS Security Specialty, AZ-500, etc.) is a plus.</li>
</ul>
<p>
<strong>Languages</strong></p><br><br>
<ul>
<li> French: fluent.</li>
<li> English: fluent — technical and written exchanges in English with international teams.</li>
</ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution.<br> The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.<br> Key Responsibilities Activate and configure DLP software licenses.<br> Install and deploy the DLP Management Server.<br> Configure the DLP Server according to best practices.<br> Design, implement, and fine-tune DLP policies.<br> Configure policy rules for data protection and compliance.<br> Deploy DLP endpoint agents on Windows and macOS devices.<br> Validate agent communication with the DLP server.<br> Perform system testing and troubleshooting.<br> Monitor deployment progress and resolve implementation issues.<br> Collaborate with customer IT and security teams during implementation.<br> Prepare deployment documentation and configuration guides.<br> Conduct knowledge transfer sessions for customer administrators.<br> Support UAT and go-live activities.<br> Ensure implementation follows vendor and security best practices.<br> Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field.<br> 3+ years of experience implementing enterprise DLP solutions.<br> Experience deploying DLP servers and endpoint agents.<br> Knowledge of Windows and macOS administration.<br> Experience creating and managing DLP policies.<br> Understanding of endpoint security and data protection concepts.<br> Familiarity with Active Directory and Group Policy.<br> Strong troubleshooting and analytical skills.<br> Excellent communication and documentation skills.<br> Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications.<br> Experience with SIEM and endpoint security solutions.<br> Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).<br> Soft Skills Customer-facing communication skills.<br> Strong documentation abilities.<br> Problem-solving mindset.<br> Ability to work independently.<br> Strong organizational skills.<br> Team collaboration.<br></span> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li><strong>Overall responsibility for L2 technical support</strong>: Management of critical incidents, problems, and changes.</li><li><strong>Change management</strong>: Steering change processes, validation, and monitoring their execution.</li><li><strong>Audits and recommendations</strong>: Conducting client audits and proposing best practices.</li><li><strong>Technical documentation</strong>: Writing and reviewing operational procedures (SOPs), update reports, and change summaries.</li><li><strong>Major incident management</strong>: Handling high-severity tickets, including service requests and service restoration.</li><li><strong>Client relations</strong>: Understanding client needs and conducting proof-of-concepts (POCs) or demonstrations for new solutions.</li><li><strong>Business support</strong>: Assisting internal teams based on organizational needs.</li></ul> <br> Required profile : <ul><li><p><strong><em>L2 Technical Support Engineer</em></strong><em> to strengthen its team dedicated to managing Microsoft 365 and Azure infrastructures.</em></p><br><br></li><li><p>1 to 3 years of practical experience in L2 technical support: an asset (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert).</p><br><br></li><li><strong><em>Active Directory</em></strong><em>: Management of objects and groups, GPOs.</em></li><li><strong><em>Azure</em></strong><em>: AD FS, Azure AD Connect, Azure MFA.</em></li><li><strong><em>Microsoft 365</em></strong><em>: Exchange Server, SharePoint, MS Teams.</em></li><li><strong><em>Hybrid environments</em></strong><em>: Exchange and Office 365.</em></li><li><strong><em>PowerShell</em></strong><em>: Scripting and automation.</em></li><li><strong><em>Network</em></strong><em>: Basic to intermediate knowledge.</em></li><li><strong><em>Security</em></strong><em>: Intermediate security best practices.</em></li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The operations technician is responsible for supervision, ticket processing, and managing calls and emails for basic level technical support. Operations Technician reporting to the Team Leader, whose main responsibilities are: Monitoring of client network, system, and security platforms; Answering calls in French or English for our clients; Managing email; Qualifying received tickets and requesting diagnostics as needed; Managing weekly and monthly network KPIs; Third-party management; Incident processing; Creating incident tickets from the monitoring tool or following the receipt of calls or emails; Performing diagnostics according to internal procedures; Initiating escalation procedures when necessary; Contributing to the knowledge base based on the analysis of processed incidents; Managing requests; Providing support for the use and updating of software; Managing user accounts (account unlocking, troubleshooting, resolving email and office automation issues, managing peripherals, etc.); Coordination; Participating in skills transfers for new recruits or as part of a reversibility process. Provide customer reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum of a 2-3 year post-secondary degree in Computer Science, bilingual, you have initial experience in a service desk or technical support role. Knowledge of support tools is required. Experience with Active Directory and MS Exchange is preferred. Technical Environment: Network: Routers, Switches; System: Linux, Windows. Virtualization: VMware, Citrix, Hyper-V, Amazon Workspace Telephony: Avaya, IP Telephony Security: Fortinet, Palo Alto, F5 Knowledge: Customer support expertise Good knowledge of systems (Windows, Linux) Good knowledge of virtualized environments Good knowledge of network technologies Soft Skills: Active listening, customer service orientation, empathy, ability to manage stress, adaptability, rigor and responsiveness (essential), excellent learning ability Hard Skills: Good level of French and English (spoken and written), excellent communication skills, availability and flexibility (3x8 shift work, 24/7), adherence to rules (schedules, breaks, work methods), teamwork skills</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Scope The Pre-Sales Engineer is responsible for providing technical expertise and solution design in support of the Sales team, partners, and customers. This role focuses on enabling Apple Enterprise adoption, driving digital transformation across industries, and ensuring seamless integration of Apple solutions in mixed IT environments. Main Duties and Responsibilities <br>• Act as a subject matter expert for Apple solutions, supporting sales and partners throughout the pre-sales cycle. <br>• Design and deliver solution proposals, demos, proofs-of-concept, and RFP responses. <br>• Conduct partner enablement sessions, technical workshops, and product trainings to build Apple competency across the channel. <br>• Showcase Apple Business Manager (ABM), Automated Device Enrollment (ADE), and enterprise app integration. <br>• Support enterprise IT teams with security, compliance, and integration of Apple devices into a Windows/Active Directory environment. <br>• Develop and maintain strong relationships with Apple regional teams, ecosystem partners, and key enterprise accounts. <br>• Provide after-sales technical support when required, ensuring customer adoption and value realization. <br>• Stay current with Apple s enterprise solutions, MDM platforms (Jamf, Intune, MobileIron), and security framework.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements <br>Education Bachelor's degree in Computer Engineering, Computer Science or any other related field. <br>Experience <br>• 5 7 years of experience in pre-sales engineering, technical consulting, or enterprise IT. <br>• Strong knowledge of the Apple enterprise ecosystem. <br>• Apple Business Manager, Automated Device Enrollment <br>• MDM platforms (Jamf, Intune, MobileIron. <br>• Mac/iOS integration in a mixed IT environm <br>• ent.Excellent communication, presentation, and consultative selling skills. <br>• Languages: Fluent in English; proficiency in Arabic and French is a plus. <br>• Apple certifications (ACSP, Jamf 200/300, or equivalent) preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Profile:</span></p><br><br><p><span>The ideal candidate is an engineer in Data or a similar field with a strong background in data analytics and visualization. You should possess a deep understanding of business needs and the ability to model them effectively. A strong communicator fluent in both French and English is essential for collaborating with diverse teams and stakeholders.</span></p><br><br><p><span>Responsibilities:</span></p><br><br><ul><li><p><span>Build and deploy reporting factory solutions based on Power-BI</span></p><br></li></ul><br><ul><li><p><span>Build official reports and dashboards for all the products and services in the scope of the reporting factory (aligned to product and service operating models)</span></p><br></li></ul><br><ul><li><p><span><span>Maintain, </span><span>update</span><span> and </span><span>provide assistance to</span><span> key stakeholders from a BI perspective</span></span></p><br></li></ul><br><ul><li><p><span>Work within a multicultural team across many global locations</span></p><br></li></ul><br><ul><li><p><span><span>Work in an agile </span><span>methodology</span></span></p><br></li></ul><br><p><span><span>Technical </span><span>Skills</span></span></p><br><br><p><span>Must Have Skills</span></p><br><br><ul><li><p><span><span>O</span><span>ver </span><span>5</span><span> years' experience</span></span><span><span> in creating and maintaining </span><span>PowerBI</span><span> reports</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of Microsoft Power platform and connectors to external data sources</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of PowerShell language and confidence in creation (and maintenance) of scripts.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong </span><span>proficiency</span><span> in MSBI (Microsoft Business Intelligence) tools, including SQL Server, SSAS (SQL Server Analysis Services), and SSIS (SQL Server Integration Services).</span></span></p><br></li></ul><br><ul><li><p><span>Extensive experience with Power BI development and reporting.</span></p><br></li></ul><br><br><ul><li><p><span>Power BI certification.</span></p><br></li></ul><br><ul><li><p><span><span>Good experience</span><span> in data modelling based on Power-BI</span></span></p><br></li></ul><br><ul><li><p><span>Experience with Row-Level Security (RLS).</span></p><br></li></ul><br><ul><li><p><span>Strong data consolidation and correlation skills.</span></p><br></li></ul><br><ul><li><p><span><span>Good u</span><span>nderstanding of data warehousing concepts.</span></span></p><br></li></ul><br><ul><li><p><span>Familiarity with agile delivery methodologies.</span></p><br></li></ul><br><p><span>Nice to have</span></p><br><br><ul><li><p><span><span>Experience</span><span> of Azure Data Services</span><span> (Data Factory, </span><span>DataBricks</span><span>, Synapse, </span><span>Data Lake, </span><span>etc</span><span>)</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Knowledge</span><span>of</span><span> Microsoft</span><span> Fabric</span></span></p><br></li></ul><br><ul><li><p><span>Knowledge of MS Graph API</span></p><br></li></ul><br><ul><li><p><span><span>Understanding of Active Directory and creation of privileged access within </span><span>PowerBI</span></span></p><br></li></ul><br><p><span>Soft Skills:</span></p><br><br><ul><li><p><span><span>Very good</span><span> communication skills in both French and English.</span></span></p><br></li></ul><br><ul><li><p><span>Strong analytical and problem-solving abilities.</span></p><br></li></ul><br><ul><li><p><span><span>A</span><span>bility to quickly understand and translate business </span><span>requirements into technical solutions</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work remotely and converse with team member </span><span>located</span><span> globally</span></span></p><br></li></ul><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><ul><li><p><span>Knowledge of agile delivery methods</span></p><br></li></ul><br><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R& D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Profile:</span></p><br><br><p><span>The ideal candidate is an engineer in Data or a similar field with a strong background in data analytics and visualization. You should possess a deep understanding of business needs and the ability to model them effectively. A strong communicator fluent in both French and English is essential for collaborating with diverse teams and stakeholders.</span></p><br><br><p><span>Responsibilities:</span></p><br><br><ul><li><p><span>Build and deploy reporting factory solutions based on Power-BI</span></p><br></li></ul><br><ul><li><p><span>Build official reports and dashboards for all the products and services in the scope of the reporting factory (aligned to product and service operating models)</span></p><br></li></ul><br><ul><li><p><span><span>Maintain, </span><span>update</span><span> and </span><span>provide assistance to</span><span> key stakeholders from a BI perspective</span></span></p><br></li></ul><br><ul><li><p><span>Work within a multicultural team across many global locations</span></p><br></li></ul><br><ul><li><p><span><span>Work in an agile </span><span>methodology</span></span></p><br></li></ul><br><p><span><span>Technical </span><span>Skills</span></span></p><br><br><p><span>Must Have Skills</span></p><br><br><ul><li><p><span><span>O</span><span>ver </span><span>5</span><span> years' experience</span></span><span><span> in creating and maintaining </span><span>PowerBI</span><span> reports</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of Microsoft Power platform and connectors to external data sources</span></span></p><br></li></ul><br><ul><li><p><span><span>Good</span><span> Knowledge of PowerShell language and confidence in creation (and maintenance) of scripts.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong </span><span>proficiency</span><span> in MSBI (Microsoft Business Intelligence) tools, including SQL Server, SSAS (SQL Server Analysis Services), and SSIS (SQL Server Integration Services).</span></span></p><br></li></ul><br><ul><li><p><span>Extensive experience with Power BI development and reporting.</span></p><br></li></ul><br><br><ul><li><p><span>Power BI certification.</span></p><br></li></ul><br><ul><li><p><span><span>Good experience</span><span> in data modelling based on Power-BI</span></span></p><br></li></ul><br><ul><li><p><span>Experience with Row-Level Security (RLS).</span></p><br></li></ul><br><ul><li><p><span>Strong data consolidation and correlation skills.</span></p><br></li></ul><br><ul><li><p><span><span>Good u</span><span>nderstanding of data warehousing concepts.</span></span></p><br></li></ul><br><ul><li><p><span>Familiarity with agile delivery methodologies.</span></p><br></li></ul><br><p><span>Nice to have</span></p><br><br><ul><li><p><span><span>Experience</span><span> of Azure Data Services</span><span> (Data Factory, </span><span>DataBricks</span><span>, Synapse, </span><span>Data Lake, </span><span>etc</span><span>)</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Knowledge</span><span>of</span><span> Microsoft</span><span> Fabric</span></span></p><br></li></ul><br><ul><li><p><span>Knowledge of MS Graph API</span></p><br></li></ul><br><ul><li><p><span><span>Understanding of Active Directory and creation of privileged access within </span><span>PowerBI</span></span></p><br></li></ul><br><p><span>Soft Skills:</span></p><br><br><ul><li><p><span><span>Very good</span><span> communication skills in both French and English.</span></span></p><br></li></ul><br><ul><li><p><span>Strong analytical and problem-solving abilities.</span></p><br></li></ul><br><ul><li><p><span><span>A</span><span>bility to quickly understand and translate business </span><span>requirements into technical solutions</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work remotely and converse with team member </span><span>located</span><span> globally</span></span></p><br></li></ul><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><ul><li><p><span>Knowledge of agile delivery methods</span></p><br></li></ul><br><br><ul><li><p><span>Effective collaboration skills in a multicultural team environment.</span></p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: CFO_IT <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Infrastructure</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT Technician L2 in our plant in [[location]].</p><br>
<p><strong><span>Qualifications:</span></strong></p><br>
<ul>
<li>Bac +2 / Bac +3 diploma in IT, Computer Networks, Systems Administration, or equivalent.</li>
<li>Minimum 2 years of experience in IT support, network support, or industrial IT environment.</li>
<li>Good knowledge of networking basics: LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, and switching.</li>
<li>Experience with network equipment such as switches, routers, access points, and firewalls.</li>
<li>Good troubleshooting skills for network, connectivity, hardware, and software incidents.</li>
<li>Experience with Windows operating systems, Microsoft Office, and basic endpoint support.</li>
<li>Basic knowledge of Active Directory, user accounts, permissions, and group policies.</li>
<li>Experience supporting printers, scanners, thin clients, laptops, desktops, and shop floor devices.</li>
<li>Ability to perform preventive maintenance and monitor IT infrastructure.</li>
<li>Basic understanding of cybersecurity rules, access control, and IT security best practices.</li>
<li>Ability to document technical actions, update network diagrams, and follow IT procedures.</li>
<li>Experience using ticketing tools such as ServiceNow or similar ITSM platforms is a plus.</li>
<li>Good communication skills in French and English.</li>
<li>Ability to work under pressure and respond quickly to production-impacting issues.</li>
<li>Team spirit, autonomy, discipline, and strong sense of responsibility.</li>
<li>Previous experience in an automotive or manufacturing environment is a strong plus.</li>
<li>
<p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li>Provide first and second-level IT support to users across all departments.</li>
<li>Install, configure, maintain, and troubleshoot IT equipment such as desktops, laptops, printers, scanners, and peripherals.</li>
<li>Support hardware, software, network, and application-related incidents.</li>
<li>Manage and resolve IT support tickets within SLA deadlines, escalating issues when required.</li>
<li>Ensure quick first-response support for production-impacting incidents.</li>
<li>Monitor the status of IT systems, computers, printers, and network equipment.</li>
<li>Support network connectivity troubleshooting: LAN, Wi-Fi, IP configuration, DNS, DHCP, and VLAN-related issues.</li>
<li>Ensure compliance with Yazaki IT standards, security rules, and plant procedures.</li>
<li>Coordinate with internal IT teams, vendors, and other departments for issue resolution.</li>
<li>Support shop floor IT devices and ensure minimum downtime for production areas.</li>
<li>Participate in preventive maintenance and continuous improvement of IT services.</li>
</ul>
</li>
</ul><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Context:</b></b></p><br><br><br><p><span>The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. </span></p><br><br><p><span>He/she is responsible to </span>follow and manage the resolution of customer incidents<span> and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers.</span></p><br><br><br><p><span>He/she reports to the Project / Care Manager .</span></p><br><br><br><p><b>Functions:</b></p><br><br><p><span>The Field Support Engineer handles the following tasks:</span></p><br><br><ul><li><p><span>Managing customer requests</span></p><br><br></li><li><p><span>Providing technical support</span></p><br><br></li><li><p><span>Providing telephone or remote assistance</span></p><br><br></li><li><p><span>Investigating incidents and problems reported by customers</span></p><br><br></li><li><p><span>Troubleshooting of complex telecommunication systems</span></p><br><br></li><li><p><span>Verifying corrections provided by R& D</span></p><br><br></li><li><p><span>Participating in the technical preparation of roll out or upgrade operations</span></p><br><br></li><li><p><span>Supporting the resolutions proposed</span></p><br><br></li></ul><br><p><b><b>Our expectations for you:</b></b></p><br><br><ul><li><p><span>Degree in Engineering with experience in Telecommunications Systems and/or Information</span></p><br><br></li><li><p><span>Technology or equivalent background</span></p><br><br></li><li><p><span>Knowledge of telecom systems and equipment</span></p><br><br></li><li><p><span>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware,</span></p><br><br></li><li><p><span>Active Directory, and Information Security is advantageous</span></p><br><br></li><li><p><span>Readiness to travel on a need basis</span></p><br><br></li><li><p><span>Good problem-solving capability, ability to handle changing and often tense contexts</span></p><br><br></li><li><p><span>Communication skills, interpersonal as well as in writing and reporting</span></p><br><br></li><li><p><span>Good English and French languages skills are mandatory</span></p><br><br></li><li><p><span>Team spirit</span></p><br><br></li></ul><br><p><b>Competencies and experience in following areas are seen as a plus:</b></p><br><br><ul><li><p><span>Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution</span></p><br><br></li><li><p><span>RedHat linux including Virtualization and Containerization</span></p><br><br></li><li><p><span>MS Windows</span></p><br><br></li><li><p><span>IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF)</span></p><br><br></li><li><p><span>Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability)</span></p><br><br></li><li><p><span>System integration and on-site interventions</span></p><br><br></li><li><p><span>Familiarity with agile methodology and test automation (Robot Framework, Python)</span></p><br><br></li><li><p><span>Radio and terminal platform competence</span></p><br><br></li><li><p><span>Applications and databases</span></p><br><br></li><li><p><span>Open source management</span></p><br><br></li><li><p><span>Airbus Tetra knowledge</span></p><br><br></li><li><p><span>Experience in Help Desk work</span></p><br><br></li></ul><br><p><b><b>Profile:</b></b></p><br><br><ul><li><p><span>Strong internal and external interpersonal skills</span></p><br><br></li><li><p><span>Mobility (travel frequently, world-wide)</span></p><br><br></li><li><p><span>Able to handle changing and often tense contexts</span></p><br><br></li><li><p><span>Availability</span></p><br><br></li><li><p><span>Methodical</span></p><br><br></li><li><p><span>Autonomous</span></p><br><br></li><li><p><span>Close attention to detail</span></p><br><br></li></ul><br><p><b><b>Languages:</b></b></p><br><br><ul><li><p><span>English and French required</span></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Defence and Space Maroc<br><p><b>Employment Type:</b></p><br><br>Permanent<p>-------</p><br><br><br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Job Family:</b></p><br><br>Customer Eng.&Technical Support&Services <JF-CS-PS><br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br> </div>