وظائف طبيب تأمين - مراكش المغرب
٣ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As a professional trainer, you will play a key role through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Facilitation of initial and continuing training courses</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of logistics (modules, documents to be given to customer advisors)</font></font></li> <li><font dir="auto" ><font dir="auto" >Evaluation of knowledge assimilation at the end of vocational training: administration of quizzes, analysis of results</font></font></li> <li><font dir="auto" ><font dir="auto" >Onboarding new recruits: hot and cold briefings</font></font></li> <li><font dir="auto" ><font dir="auto" >Training for customer advisors on new features/changes to customer processes as part of continuing education</font></font></li> <li><font dir="auto" ><font dir="auto" >Identifying training needs and proposing appropriate actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Contributing to the updating of training modules</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ideally, the candidate will hold a higher education qualification in management/human resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of French and English, both written and spoken.</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least one or two years of experience as a professional trainer in call centers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a teacher?</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his adaptability and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >East oriented towards results</font></font></li> <li><font dir="auto" ><font dir="auto" >The ability to identify the difficulties faced by customer advisors and to support them</font></font></li> <li><font dir="auto" ><font dir="auto" >He is organized and rigorous</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a source of proposals</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Who are we? </font></font><br> <br><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></p> <p> </p> <p> </p> <p> <u>Mission</u>:</p> <p> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the project manager, your responsibilities will include:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring compliance with the client's and Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide regular activity reports to the client and top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing and leading a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the availability of the resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing turnover and absenteeism, and implementing the necessary action plans</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide administrative support for your team (leave, absences, lateness)</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting to problems that could impact production</font></font></li> <li><font dir="auto" ><font dir="auto" >managing production incidents</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >Profile</font></font></u><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You have 1 year of experience as a call center manager</font></font></li> <li> <div><font dir="auto" ><font dir="auto" >You have a perfect command of French and English, both written and spoken.</font></font></div> </li> <li><font dir="auto" ><font dir="auto" >You possess the analytical skills to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a sense of anticipation and are focused on customer satisfaction and solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are organized and meticulous.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are known for your interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a good sense of listening</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As project manager, you will ensure the smooth running of the project through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of operational indicators, profitability, margin, turnover and absenteeism</font></font></li> <li><font dir="auto" ><font dir="auto" >Regular management of the activity report to top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of production committees and participation in meetings with the client/contractor</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures compliance with the client's & Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Management of a team of senior supervisors: administrative supervision, setting individual and collective objectives, performance evaluation, defining development areas and managing skills development, briefing on project results</font></font></li> <li><font dir="auto" ><font dir="auto" >Analysis of performance indicators, identification of areas for improvement and implementation of corrective actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Production Incident Management</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining a good social climate</font></font></li> <li><font dir="auto" ><font dir="auto" >Cross-functional collaboration with managers of the same account, located in the various Concentrix subsidiaries worldwide (applicable to global accounts)</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Holds a higher education degree in management</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent in French and English</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least 3-4 years of experience as a senior manager in a customer service role within contact centers, ideally with English-speaking/international accounts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possesses analytical capabilities to understand and guide the achievement of quantitative and qualitative objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >The spirit of synthesis</font></font></li> <li><font dir="auto" ><font dir="auto" >Has strong interpersonal skills and the ability to manage large teams (staff numbers can exceed 100 people)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is active and proactive</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Leadership, decision-making skills and the ability to unite people are essential assets for successfully carrying out one's missions.</font></font></p></div></section>