وظائف خدمة عملاء - الرباط المغرب

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Prospecting: Develop the portfolio through outbound calls.</li> <li> Sales: Presenting offers and closing deals.</li> <li> Negotiation: Handling objections and convincing prospects.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. </div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Targeting: Contacting decision-makers and high-potential companies.</li> <li> Advisor: Analyze their needs to propose the appropriate solution.</li> <li> Convincing: Negotiating contracts and closing sales by phone.</li> <li> Follow up: Update customer records and ensure satisfaction.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: Join us if: <ul> <li>You have proven experience in telesales</li> <li>You have a commercial tence app</li> <li>You are fluent in French.</li> </ul> <ul> <li>No experience? No problem!</li> </ul> We still encourage you to apply; our recruitment officers will contact you to offer you a position that matches your profile.</div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor <ul> <li> Prospecting: Develop the portfolio through outbound calls.</li> <li> Sales: Presenting offers and closing deals.</li> <li> Negotiation: Handling objections and convincing prospects.</li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: Join us if: <ul> <li>You have proven experience in telesales. You have a commercial aptitude. You are fluent in French. </li></ul></div></section>

Naukri Gulf

Customer Advisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Advisor Your main role will be to be the primary point of contact for our clients. Your responsibilities will include: To support prospects and clients in solving problems or to provide information. To actively contribute to promoting our brand image and developing customer satisfaction. Manage complaints effectively. Be an ambassador for customer satisfaction! By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling! What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: <ul> <li>Language bonus for multilingual profiles</li> <li>Performance bonuses</li> <li>Regularity bonus starting from the 12th month</li> <li>First special A d El Adha</li> <li>Flexible hours with the possibility of remote work after integration.</li> <li>Free access to the gym</li> <li>Transport assured</li> </ul> Employee benefits: <ul> <li>Advantageous health insurance + CNSS/AMO</li> <li>Supplementary pension after one year</li> </ul> Optimal working conditions: o Initial and continuing training. o A work environment that values quality of life at work. o Career development prospects. The profile is looking for: We are looking for talented individuals who possess: They are perfectly fluent in French, both written and spoken. They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </div></section>

Naukri Gulf

Customer Support Consultant

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: <ul> <li>Deliver outstanding customer support via emails and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> What you need to succeed in this role: <ul> <li> Excellent German and English language skills (at least C1 level for both speaking and writing); </li> <li> 6 12 months of experience in customer support; </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> Benefits: <ul> <li>Fixed schedule: Monday Friday, 10 AM 6 PM UTC;</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn . So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div></section>

Naukri Gulf

مبرمج متمرس في Dynamics 365 Field Service

On-site - المغرب - الرباط ١٣ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">وصف الوظيفة <div> نحن نبحث عن مطور أول متخصص في Microsoft Dynamics 365 Field Service للانضمام إلى فريقنا الفني. ستتحمل مسؤولية تصميم وتطوير وتحسين حلول إدارة الخدمة الميدانية، بالتعاون مع فرق الأعمال والتقنية. المهام الرئيسية <ul> <li> تصميم وتطوير حلول مخصصة على Dynamics 365 Field Service. </li> </ul> <ul> <li> تكوين ونشر وحدات Dynamics Field Service، بما في ذلك إدارة الخدمة الميدانية، تخطيط المسارات وتحسينها. </li> </ul> <ul> <li> دمج Dynamics 365 مع أنظمة معلومات أخرى (ERP، CRM، أدوات تقارير، الخ). </li> </ul> <ul> <li> تطوير إضافات (Plugins)، عمليات سير عمل وأتمتة باستخدام C#/.NET. </li> </ul> <ul> <li> استخدام Power Platform (Power Automate، Power Apps، Power BI) لتحسين تجربة المستخدم والوظائف. </li> </ul> <ul> <li> ضمان صيانة وتحسين التطبيقات القائمة. </li> </ul> <ul> <li> دعم الفرق الفنية والوظيفية بأفضل الممارسات والتحديثات في نظام Dynamics.</li></ul></div></div></section><section>الملف المرشح المطلوبالمؤهلات <div> المهارات المطلوبة التقنيات : <ul> <li> الخبرة في Microsoft Dynamics 365 Field Service ونظامه. </li> </ul> <ul> <li> إتقان تطوير C#/.NET (إضافات، سير عمل، نصوص مخصصة). </li> </ul> <ul> <li> معرفة عميقة بـ Dataverse (Common Data Service) وبنية Dynamics. </li> </ul> <ul> <li> خبرة في دمج REST/SOAP APIs مع Dynamics 365. </li> </ul> <ul> <li> إتقان Power Automate، Power Apps و Power BI. </li> </ul> <ul> <li> خبرة مع Azure (Logic Apps، Azure Functions، Azure DevOps). </li> </ul> <ul> <li> مهارات SQL وتصميم قواعد البيانات العلائقية. </li> </ul> وظائف وظيفية: <ul> <li> فهم جيد للعمليات المشاركة في إدارة التدخلات الميدانية. </li> </ul> <ul> <li> القدرة على التفاعل مع أصحاب المصلحة لفهم وتحديد الاحتياجات الأعمال. </li> </ul> <ul> <li> حس تحليلي ومهارات حل المشكلات لقضايا معقدة. </li> </ul> <ul> <li> خبرة في طريقة Agile/Scrum. </li> </ul> الملف الباحث <ul> <li> شهادة في علوم computer science (بكالوريوس+5، كلية هندسة أو جامعة). </li> </ul> <ul> <li> خبرة لا تقل عن 5 سنوات في تطوير Dynamics 365. </li> </ul> <ul> <li> شهادات Microsoft Dynamics 365 وPower Platform تعتبر إضافة. </li> </ul> <ul> <li> مهارات اتصال جيدة وروح الفريق. </li> </ul> <ul> <li> الاستقلالية والدقة في إدارة المشاريع. </li> </ul> المزايا <ul> <li> مشاريع مبتكرة ومتنوعة في بيئة تحفيزية. </li> </ul> <ul> <li> فرصة تدريب وشهادات في تقنيات مايكروسوفت. </li> </ul> <ul> <li> ترتيبات عمل مرنة (دوام جزئي).</li></ul></div></section>

وظائف خدمة عملاء - الرباط المغرب

Customer Advisor

Customer Advisor

Customer Advisor

Customer Advisor

Customer Advisor

Customer Support Consultant

مبرمج متمرس في Dynamics 365 Field Service

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف خدمة عملاء - الرباط المغرب

Customer Advisor

Customer Advisor

Customer Advisor

Customer Advisor

Customer Advisor

Customer Support Consultant

مبرمج متمرس في Dynamics 365 Field Service

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