وظائف ذوي الاحتياجات الخاصة - مراكش المغرب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission:&nbsp;&nbsp;</font></font></b></p> <p><font dir="auto" ><font dir="auto" >As project manager, you will ensure the smooth running of the project through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of operational indicators, profitability, margin, turnover and absenteeism</font></font></li> <li><font dir="auto" ><font dir="auto" >Regular management of the activity report to top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of production committees and participation in meetings with the client/contractor</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures compliance with the client's &amp; Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Management of a team of senior supervisors: administrative supervision, setting individual and collective objectives, performance evaluation, defining development areas and managing skills development, briefing on project results</font></font></li> <li><font dir="auto" ><font dir="auto" >Analysis of performance indicators, identification of areas for improvement and implementation of corrective actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Production Incident Management</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining a good social climate</font></font></li> <li><font dir="auto" ><font dir="auto" >Cross-functional collaboration with managers of the same account, located in the various Concentrix subsidiaries worldwide (applicable to global accounts)</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Holds a higher education degree in management</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent in French and English</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least 3-4 years of experience as a senior manager in a customer service role within contact centers, ideally with English-speaking/international accounts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possesses analytical capabilities to understand and guide the achievement of quantitative and qualitative objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >The spirit of synthesis</font></font></li> <li><font dir="auto" ><font dir="auto" >Has strong interpersonal skills and the ability to manage large teams (staff numbers can exceed 100 people)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is active and proactive</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Leadership, decision-making skills and the ability to unite people are essential assets for successfully carrying out one's missions.</font></font></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <div> <div> <p> <i> <u> <b>Current Leadership Requirements:</b> </u> </i> </p> </div> <div> <ul> <li> <p> <span>Preference will be given to candidates currently holding a Hotel Manager position. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>A background in Food &amp; Beverage (F&amp;B) is preferred. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Resort experience is<span> </span>required.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong preference for candidates with experience managing renovations, as the resort currently has active renovation and capital projects underway.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>French Speaking needed</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Hands on and on the floor leadership style, driving service execution through staff and guest engagement. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Provide strong leadership to the operations team and inspire them with product obsession.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Currently serving as a Hotel/ Resort Manager or offering equivalent experience, typically supported by 5 to 10 years in hotel operations and/or management.</span> </p> </li> </ul> <p> </p> </div> <div> <p> <b> <i> <u>Main Responsibilities:</u> </i> </b> </p> </div> <div> <ul> <li> <p> <span>Coordinate and effectively manage the day-to-day operations of the resort</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure all Resort standards are<span> </span>established, maintained, and consistently enforced.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Assume the authority of the RVP/General Manager in his absence</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Maintain strong working relationships with resort owners and participate in owners meetings.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Personally interact with guests, review feedback, and follow up on any service issues or concerns.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Act as the resort spokesperson in the absence of the RVP/General Manager during emergencies or crisis situations.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Perform any<span> </span>additional<span> duties or projects assigned by the RVP/ General Manager or Four Seasons Corporate Office.</span> </span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <i> <u>People</u> </i> </p> </div> <div> <ul> <li> <p> <span>Embodies the Four Seasons Evolve Leadership Behaviors, leading by example with authenticity, visibility, and integrity.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Emotionally<span> intelligent </span>leader<span> able to connect with staff at all </span>levels<span> is essential to attracting and </span>retaining<span> talent.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Acts as a true culture ambassador, fostering a workplace defined by empathy, respect, warmth, and adherence to the Golden Rule.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Builds genuine connections with employees and the local community, creating trust and<span> </span>a strong sense<span> of belonging.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Enables teams to successfully deliver on the opening critical path, driving accountability, preparedness, and operational excellence.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <i> <u>Product</u> </i> </p> </div> <div> <ul> <li> <p> <span>Innovates and enhances the guest experience across all operational areas including Rooms, F&amp;B, Spa &amp; Wellness, Recreation, Residences, and the broader lifestyle offering. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensures<span> Rooms operations deliver personalized luxury, flawless execution, and memorable arrival, stay, and departure experiences for both guests and residence owners.</span> </span> </p> </li> </ul> </div> </div> <div> <div> <p> </p> </div> <div> <p> <i> <u>Profit</u> </i> </p> </div> <div> <ul> <li> <p> <span>Demonstrates strong commercial insight combined with operational discipline, ensuring both efficiency and<span> </span>high standards<span> across all resort functions.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Effectively connects daily activities with overarching strategies, financial goals, and proforma targets.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensures that Rooms, F&amp;B, Spa, Retail, and Residences<span> </span>operate<span> with rigorous financial control while delivering exceptional guest experiences.</span> </span> </p> </li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>