وظائف تسويق الكترونى - أغادير المغرب

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - أغادير ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your role as a customer service advisor As a customer service advisor, you play a vital role by: <ul> <li> Meeting customer needs : Ensuring high-quality service by answering questions via phone, email, or chat. </li> <li> Problem solving : Identifying and handling inquiries or complaints to ensure customer satisfaction. </li> <li> Customer service : Providing tailored solutions to strengthen customer trust and loyalty. </li> <li> Contribute to continuous improvement : Share customer feedback to optimize our services and processes. </li> </ul> What we offer you At Concentrix, we place great value on appreciating our talent. Here are the unique benefits we offer to recognize your contribution: <ul> <li> Attractive compensation with additional bonuses : <ul> <li> Language bonus for our multilingual game-changers. </li> <li> Regularity bonus from the 12th month and performance-based bonuses. </li> <li> Extra bonus to A d El Adha. </li> </ul> </li> <li> Excellent social benefits : <ul> <li> Advantageous health insurance and supplementary pension after one year. </li> <li> Free access to our gym. </li> <li> Safe transport to your workplace without logistical hurdles. </li> <li> Continuous professional development to enhance your skills and acquire new, job-relevant knowledge. </li> </ul> </li> <li> Dynamic work environment : <ul> <li> Themed events and gifts throughout the year to promote team spirit. </li> </ul> </li> </ul> The profile of our game-changers We are looking for talented individuals who: <ul> <li> Fluency in German (speaking and writing required) , English skills are an advantage. </li> <li> possess excellent communication skills, are well-organized, independent, and have a positive attitude. </li> <li> Master digital tools and demonstrate a natural curiosity to adapt to new technologies. </li> <li> Embrace challenges with enthusiasm and have a passion for customer satisfaction.</li></ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service Advisor

On-site - المغرب - أغادير ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who Are We? Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your Mission as a Customer Service Advisor As a Customer Service Advisor, you will play a key role by: <ul> <li> Meeting customer needs: Delivering high-quality service by responding to customer inquiries via phone, email, or chat.</li> <li> Resolving issues: Identifying and handling customer requests or complaints to ensure customer satisfaction.</li> <li> Building customer loyalty: Providing personalized solutions to strengthen customer trust and retention.</li> <li> Contributing to continuous improvement: Sharing customer feedback to help optimize our services and processes.</li> </ul> What We Offer At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution: Attractive Compensation & Bonuses <ul> <li>Language bonus dedicated to our multilingual Game-Changers.</li> <li>Attendance bonus starting from the 12th month and motivating performance bonuses.</li> <li>Special Eid Al Adha bonus.</li> </ul> Outstanding Social Benefits <ul> <li>Comprehensive health insurance and supplementary retirement plan after one year.</li> <li>Flexible working hours with the possibility of remote work after the integration period.</li> <li>Free access to our gym facilities.</li> <li>Company transportation provided to ensure safe and convenient commuting.</li> <li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.</li> </ul> A Dynamic Work Environment <ul> <li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.</li> </ul> The Profile of Our Game-Changers We are looking for talents who: <ul> <li>Have an excellent command of English, both written and spoken. </li> <li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. </li> <li>Are comfortable using digital tools and naturally curious about adopting new technologies. </li> <li>Embrace challenges enthusiastically and are passionate about customer satisfaction. </li> </ul> Our Recruitment Process 1. Online Assessments (1 hour) Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills a key step to better understand your potential and help you stand out! 2. Phone Interview An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role. 3. Face-to-Face Interview An in-depth discussion to validate your skills and align your ambitions with our company culture. Ready to Take on the Challenge? Join the Concentrix adventure where innovation and excellence come together! ",</div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - أغادير ١٢ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.Your mission as a Tele-Sales Customer AdvisorAs a Tele-Sales Customer Advisor, you will play an essential role:By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.</div></section><section>Desired Candidate Profile<ul><li>We are looking for talents who:</li><li>Perfectly master French, both written and spoken.</li><li>Have excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Meet challenges with enthusiasm and are passionate about customer satisfaction.</li></ul>Our recruitment processOnline tests (1h): Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your linguistic, technical, and personality skills. A key step to better understand your potential and stand out!Phone exchange: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.Face-to-face interview: An in-depth discussion to validate your skills and align your ambitions with our culture.</section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - أغادير ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Customer Advisor (M/F) - Technical Support - CANADIAN market - Agadir - French / English Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment. Your mission as a Technical Customer Advisor As a Technical Customer Advisor, you will play a key role in: <ul> <li> Responding accurately to customer requests in the Canadian market during the time slot of 2pm to 2am (local time). </li> <li> Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up. </li> <li> R effectively solves technical problems: analysis of customer needs, identification of suitable solutions, and support in the resolution. </li> <li> D demonstrating advanced technical aptitude: use of tools and technologies to understand and solve complex situations. </li> </ul> What we offer you At Concentrix, we value our talent and offer unique benefits: <ul> <li> Attractive remuneration with additional bonuses: </li> <ul> <li> Language bonus dedicated to our multilingual Game-Changers. </li> <li> Regularity bonus from the 12th month and motivating performance bonuses. </li> <li> First special A d El Adha. </li> </ul> <li> Exceptional employee benefits: </li> <ul> <li> Advantageous health insurance and supplementary retirement benefits after one year. </li> <li> Free access to our gym. </li> <li> Transport provided for a safe journey to the workplace. </li> </ul> <li> Ongoing training to develop your skills and acquire new knowledge tailored to the position. </li> <li> A dynamic work environment with activities and gifts throughout the year. </li> </ul> The profile of our Game-Changers We are looking for talented individuals who: <ul> <li> They are perfectly fluent in French and English, both written and spoken. </li> <li> Available to work between 2 PM and 2 AM (local time) </li> <li> Possesses excellent communication skills: clarity, pedagogy, patience, with the ability to explain technical solutions simply </li> <li> Possesses good technical skills: understanding of digital tools and technical systems, with a curiosity to learn quickly </li> <li> They are organized, autonomous, proactive, and capable of effectively managing priorities even under pressure.</li></ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Site Director

On-site - المغرب - أغادير ٢٦ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring compliance with contractual commitments to clients, Concentrix Group processes and standards, and within the budget set by senior management. You will lead the site's management team in close collaboration with the functional departments. You will be responsible for achieving objectives and fulfilling commitments made to clients at your site. You will organize and coordinate all technical and functional support resources for the site under your responsibility. You will ensure adherence to budgetary objectives with a constant focus on site profitability. You will promote the Concentrix culture and enforce internal regulations, labor laws, and safety rules on the site. You manage internal communication across the sites and ensure a positive work environment. To this end, you guarantee high-quality social dialogue and chair local employee representative bodies. You represent the company to clients and key local economic and political stakeholders.</div></section><section>Desired Candidate ProfileYou hold a higher education degree from a business school, engineering school, or equivalent. You have significant experience of at least 5 years in a similar role, managing production sites and multidisciplinary teams, ideally within the contact center sector. You have experience leading teams of over 300 employees. As a manager and ambassador, you possess strong analytical and synthesis skills, leadership qualities, excellent communication skills, and a passion for management. You are customer- and results-oriented. You have a solid understanding of P&L and budget management. You have experience in managing employee relations and facilitating employee representative bodies. Fluency in written and spoken English is required.</section>

وظائف تسويق الكترونى - أغادير المغرب

Customer Advisor

Customer Service Advisor

Customer Advisor

Customer Advisor

Site Director

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف تسويق الكترونى - أغادير المغرب

Customer Advisor

Customer Service Advisor

Customer Advisor

Customer Advisor

Site Director

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