وظائف فترة مسائية - مكناس المغرب
١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong>
<strong><font dir="auto" ><font dir="auto" >Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font></strong>
<strong><font dir="auto" ><font dir="auto" >Your mission as a Back Office Customer Advisor:</font></font></strong><font dir="auto" ><font dir="auto" >
As a Back Office Customer Advisor, you will play a key role in:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >Accurately Handling Customer Requests</font></font></strong><font dir="auto" ><font dir="auto" > : Process customer requests and inquiries through written channels such as emails, online forms, and chats, while ensuring precise and structured follow-up. </font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >R solves problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze requests, identify suitable solutions and handle complaints to guarantee customer satisfaction.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Ensuring quality and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Respecting internal procedures and quality standards in every interaction to maintain impeccable service.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Contributing to customer loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Offering personalized responses that strengthen trust and customer relationships.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong><font dir="auto" ><font dir="auto" >
At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
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Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
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First special A d El Adha.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
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Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
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Free access to our gym.</font></font><br></li>
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Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li>
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Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li>
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