وظائف مساعد مدير - مراكش المغرب

Naukri Gulf

Site Training Manager

On-site - المغرب - مراكش ٤ يونيو ٢٠٢٦

التعليم والتدريب

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Site Manager is in charge of delivery activities at the production site to which they are assigned, and the implementation of the tools to support them. In this capacity, they ensure quality and delivery in the implementation of various training programs: they support management in onboarding, welcome day, compliance module pathways, job onboarding programs, the deployment of regional initiatives, and the professional development of trainers through learning communities. He/she is the key person responsible for ensuring processes are followed and implemented correctly, both for cross-functional and soft skills training and for the deployment of job-specific training. He/she also has a direct hierarchical management role with the site's trainers to ensure these objectives are met. He/she interacts daily with production stakeholders, including Quality and Training Manager and Project Manager, and with site management and management, and, within the framework of a committee established with site management, ensures the monitoring and strengthening of on-site training paths. Your main responsibilities are:  1- Delivery management Ensuring compliance rates: Welcome day, LRS modules, onboarding. Promote the conditions for success on site projects by providing capitalized tools and professionalizing trainers. Utilize monitoring tools in partnership with regional teams Facilitating the deployment of new Concentrix tools within operations 2- Process Management to be the guarantor of compliance with training processes on the site perimeter, in line with the country and region. Control and update the mastery of processes and knowledge of available tools (Training AI, Alba, SIM CX). To manage the professionalization policy decided by the region and the country, for newly qualified trainers or those in the refresher phase. Define training programs in line with the needs detected by the site's operational teams, respecting the processes for skills development of advisors and local managers. 3- Funding Management In some cases, manage the site's financing arrangements, with the support of Management and the PS. Update the tracking tools for sharing and information To promote understanding of the issues and objectives of training according to the chosen methods 4- Team Management Lead and manage the site trainers hierarchically on delivery activities, respect for processes, professionalization of practices and learning tools (Training AI, Alba, Learning communities). Organize and lead these activities within the framework of regular and workable meetings. To develop the skills of trainers and to carry out quality and skills monitoring of teaching teams. Facilitating teaching teams, particularly within learning communities To feed the knowledge bases of site projects, by structuring project communities. Identify new needs arising from the site.</div></section>

Naukri Gulf

Project Manager

On-site - المغرب - مراكش ٤ يونيو ٢٠٢٦

الهندسة

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your mission:   As project manager, you will ensure the smooth running of the project through the following missions: <ul> <li>Ensure the achievement of qualitative and quantitative objectives</li> <li>Monitoring of operational indicators, profitability, margin, turnover and absenteeism</li> <li>Regular management of the activity report to top management</li> <li>Preparation of production committees and participation in meetings with the client/contractor</li> <li>Ensures compliance with the client's & Concentrix's quality processes and standards</li> <li>Management of a team of senior supervisors: administrative supervision, setting individual and collective objectives, performance evaluation, defining development areas and managing skills development, briefing on project results</li> <li>Analysis of performance indicators, identification of areas for improvement and implementation of corrective actions</li> <li>Production Incident Management</li> <li>Maintaining a good social climate</li> <li>Cross-functional collaboration with managers of the same account, located in the various Concentrix subsidiaries worldwide (applicable to global accounts)</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive compensation package including a periodic performance bonus</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Reduced-price catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> </li> </ul> The profile of our Game-Changers We are looking for a talented individual who: <ul> <li>Holds a higher education degree in management</li> <li>Fluent in French and English</li> <li>Candidates must have at least 3-4 years of experience as a senior manager in a customer service role within contact centers, ideally with English-speaking/international accounts.</li> <li>Possesses analytical capabilities to understand and guide the achievement of quantitative and qualitative objectives.</li> <li>The spirit of synthesis</li> <li>Has strong interpersonal skills and the ability to manage large teams (staff numbers can exceed 100 people)</li> <li>Is active and proactive</li> </ul> Leadership, decision-making skills and the ability to unite people are essential assets for successfully carrying out one's missions.</div></section>

من ٥ إلى ١٠ سنة Naukri Gulf

Hotel/Resort Manager

On-site - المغرب - مراكش ٨ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <div> <div> Current Leadership Requirements: </div> <div> <ul> <li> Preference will be given to candidates currently holding a Hotel Manager position. </li> </ul> </div> <div> <ul> <li> A background in Food & Beverage (F&B) is preferred. </li> </ul> </div> <div> <ul> <li> Resort experience is required. </li> </ul> </div> <div> <ul> <li> Strong preference for candidates with experience managing renovations, as the resort currently has active renovation and capital projects underway. </li> </ul> </div> <div> <ul> <li> French Speaking needed </li> </ul> </div> <div> <ul> <li> Hands on and on the floor leadership style, driving service execution through staff and guest engagement. </li> </ul> </div> <div> <ul> <li> Provide strong leadership to the operations team and inspire them with product obsession. </li> </ul> </div> <div> <ul> <li> Currently serving as a Hotel/ Resort Manager or offering equivalent experience, typically supported by 5 to 10 years in hotel operations and/or management. </li> </ul> </div> <div> Main Responsibilities: </div> <div> <ul> <li> Coordinate and effectively manage the day-to-day operations of the resort </li> </ul> </div> <div> <ul> <li> Ensure all Resort standards are established, maintained, and consistently enforced. </li> </ul> </div> <div> <ul> <li> Assume the authority of the RVP/General Manager in his absence </li> </ul> </div> <div> <ul> <li> Maintain strong working relationships with resort owners and participate in owners meetings. </li> </ul> </div> <div> <ul> <li> Personally interact with guests, review feedback, and follow up on any service issues or concerns. </li> </ul> </div> <div> <ul> <li> Act as the resort spokesperson in the absence of the RVP/General Manager during emergencies or crisis situations. </li> </ul> </div> <div> <ul> <li> Perform any additional duties or projects assigned by the RVP/ General Manager or Four Seasons Corporate Office. </li> </ul> </div> <div> </div> <div> People </div> <div> <ul> <li> Embodies the Four Seasons Evolve Leadership Behaviors, leading by example with authenticity, visibility, and integrity. </li> </ul> </div> <div> <ul> <li> Emotionally intelligent leader able to connect with staff at all levels is essential to attracting and retaining talent. </li> </ul> </div> <div> <ul> <li> Acts as a true culture ambassador, fostering a workplace defined by empathy, respect, warmth, and adherence to the Golden Rule. </li> </ul> </div> <div> <ul> <li> Builds genuine connections with employees and the local community, creating trust and a strong sense of belonging. </li> </ul> </div> <div> <ul> <li> Enables teams to successfully deliver on the opening critical path, driving accountability, preparedness, and operational excellence. </li> </ul> </div> <div> </div> <div> Product </div> <div> <ul> <li> Innovates and enhances the guest experience across all operational areas including Rooms, F&B, Spa & Wellness, Recreation, Residences, and the broader lifestyle offering. </li> </ul> </div> <div> <ul> <li> Ensures Rooms operations deliver personalized luxury, flawless execution, and memorable arrival, stay, and departure experiences for both guests and residence owners. </li> </ul> </div> </div> <div> <div> </div> <div> Profit </div> <div> <ul> <li> Demonstrates strong commercial insight combined with operational discipline, ensuring both efficiency and high standards across all resort functions. </li> </ul> </div> <div> <ul> <li> Effectively connects daily activities with overarching strategies, financial goals, and proforma targets. </li> </ul> </div> <div> <ul> <li> Ensures that Rooms, F&B, Spa, Retail, and Residences operate with rigorous financial control while delivering exceptional guest experiences. </li> </ul> </div> </div> </div></section>

من ٢ إلى ٤ سنة Naukri Gulf

Front Desk Receptionist

On-site - المغرب - مراكش منذ 20 ساعة

الموارد البشرية

About the location: A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace. Main Duties and Responsibilities 1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status. 2. To escort guests and familiarize them with facilities and services. 3. To produce and distribute relevant information lists to other departments. 4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance. 5. To take reservations, amendments and handle general enquiries regarding bookings. 6. To prepare all pre-registration for the following day's arrivals. 7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure. 8. To handle all facsimiles, e-mails and typing as requested. 9. To be able to multitask and work in a demanding environment 10. To give a detailed hand over to the oncoming shift. 11. To ensure a high standard of grooming, deportment and personal hygiene. 12. To adhere to health and safety, fire and bomb procedures laid down by the hotel. 13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties. 14. To assist all other Front Office departments whenever needed as long as previously trained for. 15. To be a welcoming and attentive presence in the Lobby. 16. To perform all task to Four Seasons standards. 17. To develop all task regarding the night shift. 18. To be able to easily interact with guest and deal with basic complains.

Naukri Gulf

Customer Service Supervisor

On-site - المغرب - مراكش ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we?  Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Mission: Reporting to the project manager, your responsibilities will include: <ul> <li>Ensure the achievement of qualitative and quantitative objectives</li> <li>Ensuring compliance with the client's and Concentrix's quality processes and standards</li> <li>Provide regular activity reports to the client and top management</li> <li>Managing and leading a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</li> <li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</li> <li>Ensure the availability of the resources and means of production necessary to maintain the flows</li> <li>Managing turnover and absenteeism, and implementing the necessary action plans</li> <li>Provide administrative support for your team (leave, absences, lateness)</li> <li>Alerting to problems that could impact production</li> <li>managing production incidents</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive compensation package including a periodic performance bonus</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Reduced-price catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> </li> </ul> Profile : <ul> <li>You have 1 year of experience as a call center manager</li> <li> <div>You have a perfect command of French and English, both written and spoken.</div> </li> <li>You possess the analytical skills to understand and guide the achievement of objectives</li> <li>You have a sense of anticipation and are focused on customer satisfaction and solutions.</li> <li>You are organized and meticulous.</li> <li>You are known for your interpersonal skills.</li> <li>You have a good sense of listening</li></ul></div></section>

عمل حر / مشاريع من ٥ إلى ٧ سنة تنقيب.كوم

مشرف تنفيذي

هجين - المغرب - مراكش ٤ أغسطس ٢٠٢٦

الإدارة

المهام الوظيفية:<ul><li>مساعدة المدير في متابعة الأعمال اليومية.</li><li>الإشراف على الأعمال الإدارية وتنظيمها.</li><li>متابعة المشاريع العقارية وفرص الاستثمار في المملكة المغربية.</li><li>زيارة المواقع الإنشائية والعقارية مع صاحب العمل ومتابعة سير الأعمال.</li><li>إعداد التقارير والتنسيق مع الجهات ذات العلاقة.</li></ul>الشروط:<ul><li>خبرة سابقة في الإدارة.</li><li>معرفة جيدة بقطاع العقارات وفرص الاستثمار في المغرب.</li><li>القدرة على التنقل بين المدن المغربية عند الحاجة.</li><li>مهارات عالية في التواصل والتنظيم وتحمل المسؤولية.</li><li>إجادة استخدام الحاسب الآلي وبرامج Microsoft Office.</li><li>يفضل امتلاك رخصة قيادة.</li></ul>المزايا:<ul><li>راتب مجزٍ يحدد حسب الخبرة والكفاءة.</li><li>بيئة عمل احترافية.</li><li>فرص للتطور الوظيفي والمشاركة في مشاريع استثمارية وعقارية متميزة</li></ul>

وظائف مساعد مدير - مراكش المغرب

Site Training Manager

Project Manager

Hotel/Resort Manager

Front Desk Receptionist

Customer Service Supervisor

مشرف تنفيذي

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف مساعد مدير - مراكش المغرب

Site Training Manager

Project Manager

Hotel/Resort Manager

Front Desk Receptionist

Customer Service Supervisor

مشرف تنفيذي

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