Automatic Door Technician
١٢ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>One of our clients in Abu Dhabi is looking for Technician MEP, LV & ELV Technician. The MEP, LV & ELV Technician will be responsible for the testing, configuration, commissioning, and maintenance of critical building infrastructure. This role ensures the flawless integration, operation, and safety of Mechanical, Electrical, and Plumbing (MEP) systems—including power distribution and emergency backup—alongside Building Management Systems (BMS), Access Control Systems (ACS), and CCTV surveillance. The role will also include the design of preventative maintenance tasks and execution and supervision of these maintenance activities at multiple sites around the country.</p><br><br> Key Responsibilities: <br>
<ul>
<li><strong>MEP, Power Distribution & Generation</strong></li><li>• Install, test, and commission MEP systems per approved construction drawings and project specifications.<br>• Operate, maintain, and troubleshoot LV Switchgear components, including Air Circuit Breakers (ACBs), Molded Case Circuit Breakers (MCCBs), busbars, and protection relays.<br>• Perform routine testing, load bank testing, and preventative maintenance on diesel generators and Automatic Transfer Switches (ATS), Synchronization and Cyclic Duty Changeover Panels etc.<br>• Troubleshoot, wire, and modify electrical control panels (such as fuel control panels, starter panels, HVAC control panels, and distribution boards).<br>• Execute Planned Preventive Maintenance (PPM) across plumbing, electrical circuits, and mechanical units (e.g., HVAC, pumps, generators).<br>• Interpret complex schematics, wiring diagrams, and blueprints.</li><li><strong>Building Management Systems (BMS)</strong><br>• Configure and commission BMS hardware and software for optimal energy efficiency, building management and climate control.<br>• Integrate MEP equipment and electrical panels into the BMS network to ensure centralized monitoring and control.<br>• Troubleshoot system communication faults, sensor calibrations, and automation sequences.<br><strong>Access Control Systems (ACS) & CCTV Surveillance</strong><br>• Install, configure, and commission IP-based CCTV cameras, NVRs/DVRs, and video management software.<br>• Program and test Access Control panels, card readers, biometrics, and electronic door locks.<br>• Perform routine diagnostics, software updates, and hardware repairs and maintenance to ensure physical security systems remain fully operational.</li>
</ul>
<br> Requirements: <br>
<ul>
<li>• Education: Diploma or Industrial Training Institute (ITI) certification in Electrical, Mechanical, or Electronics Engineering.</li>
<li>• Experience: Minimum of 3–5 years of hands-on experience in MEP installation, power distribution (LV panels/generators), and Low Voltage (LV) systems.</li>
<li>• Regulatory Compliance: Deep working knowledge of DEWA Regulations for Electrical Installations and/or Abu Dhabi Department of Energy (DoE/ADDC) Electricity Wiring Regulations.<strong>Certifications (Highly Preferred):</strong></li>
<li>o OEM Certifications from major manufacturers for BMS, ACS, and CCTV platforms (e.g., Honeywell, Schneider Electric, Siemens, Bosch, Hanwha Vision, Hikvision, or similar).</li>
<li> o Valid ADQCC (Abu Dhabi Quality and Conformity Council) certificate for electricians/technicians or a track record of passing DEWA technical exams is a major advantage.</li>
</ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<p> </p>
<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Park Rotana & Park Arjaan Abu Dhabi.</p>
<p><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
3+ years </div>
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<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Rose Rayhaan by Rotana, Dubai.</p>
<p><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
High school or equivalent </div>
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Job Description<br><br>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as-<br><br> Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc. Maintain preventively all air-conditioning and refrigeration systems within the hotel Check on performance of refrigeration systems and components Verify all door closing systems on walk in coolers / freezer (door gaskets / latches) Check and maintain all defrosting systems and automation of ice makers Work on maintenance requests from all departments Ensure routine cleaning of fan coil units and air-handling unit filters Check on performance of air-conditioning and chill water systems Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up Strict control on venting of CFC’s to atmosphere Overhauling of air-condition / refrigeration equipment and systems Check all refrigeration and oil levels and control of major repairs Cooperate and inform Engineering Storekeeper on purchase of parts Carry out all works as per the country technical regulations and safety standards<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should have ideally a diploma in maintenance of refrigeration systems or in building services engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-<br><br>Understanding the Job<br><br>Recognising Differences<br><br>Customer Focus<br><br>Team Work<br><br>Adaptability<br><br>Taking Responsability
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>
<h2 class="h5">Job description</h2>
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Job Summary: <br>
<p>One of our clients in Abu Dhabi is looking for MEP, LV & ELV Technician. The MEP, LV & ELV Technician will be responsible for the testing, configuration, commissioning, and maintenance of critical building infrastructure. This role ensures the flawless integration, operation, and safety of Mechanical, Electrical, and Plumbing (MEP) systems—including power distribution and emergency backup—alongside Building Management Systems (BMS), Access Control Systems (ACS), and CCTV surveillance. The role will also include the design of preventative maintenance tasks and execution and supervision of these maintenance activities at multiple sites around the country.</p><br><br> Key Responsibilities: <br>
<ul>
<li><i><strong>MEP, Power Distribution & Generation</strong></i></li><li>• Install, test, and commission MEP systems per approved construction drawings and project specifications.</li><li>• Operate, maintain, and troubleshoot LV Switchgear components, including Air Circuit Breakers (ACBs), Molded Case Circuit Breakers (MCCBs), busbars, and protection relays.</li><li>• Perform routine testing, load bank testing, and preventative maintenance on diesel generators and Automatic Transfer Switches (ATS), Synchronization and Cyclic Duty Changeover Panels etc.</li><li>• Troubleshoot, wire, and modify electrical control panels (such as fuel control panels, starter panels, HVAC control panels, and distribution boards).</li><li>• Execute Planned Preventive Maintenance (PPM) across plumbing, electrical circuits, and mechanical units (e.g., HVAC, pumps, generators).</li><li>• Interpret complex schematics, wiring diagrams, and blueprints.</li><li><i><strong>Building Management Systems (BMS)</strong></i></li><li>• Configure and commission BMS hardware and software for optimal energy efficiency, building management and climate control.</li><li>• Integrate MEP equipment and electrical panels into the BMS network to ensure centralized monitoring and control.</li><li>• Troubleshoot system communication faults, sensor calibrations, and automation sequences.</li><li><i><strong>Access Control Systems (ACS) & CCTV Surveillance</strong></i></li><li>• Install, configure, and commission IP-based CCTV cameras, NVRs/DVRs, and video management software.</li><li>• Program and test Access Control panels, card readers, biometrics, and electronic door locks.</li><li>• Perform routine diagnostics, software updates, and hardware repairs and maintenance to ensure physical security systems remain fully operational.</li><li><strong>General Duties & Commissioning</strong></li><li>• Conduct end-to-end testing and commissioning of all integrated systems before final project handover including generation of and keeping accurate records and build history.</li><li>• Maintain accurate technical logs, service reports, and as-built documentation.</li><li>• Respond rapidly to system breakdowns and perform emergency troubleshooting.</li><li>• Adhere strictly to local safety regulations, building codes, and lockout/tagout (LOTO) protocols.</li><li>• Design and implementation of routine preventative maintenance of Security, ACS, BMS, Primary and Standby generators etc.</li>
</ul>
<br> Requirements: <br>
<ul>
<li>Minimum of 3–5 years of hands on experience in MEP installation, power distribution (LV panels/generators), and Low Voltage (LV) systems.• Regulatory Compliance: Deep working knowledge of DEWA Regulations for Electrical Installations and/or Abu Dhabi Department of Energy (DoE/ADDC) Electricity Wiring Regulations.• Certifications (Highly Preferred):o OEM Certifications from major manufacturers for BMS, ACS, and CCTV platforms (e.g., Honeywell, Schneider Electric, Siemens, Bosch, Hanwha Vision, Hikvision, or similar).o Valid ADQCC (Abu Dhabi Quality and Conformity Council) certificate for electricians/technicians or a track record of passing DEWA technical exams is a major advantage.</li>
</ul>
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The Fire Alarm Technician shall perform inspecting, testing, and maintenance for ADAB’s fire alarm network, which include Fire Alarm Control panel (FACP’s), Fire Alarm Transceivers (FAT’s), and the Fire Alarm Central Dispatching Center (Monaco D-21) in a manner that will ensure their serviceability and operation.<br><br>Essential Responsibilities:<br><br>Perform recurring preventive maintenance on installed fire detection and alarm systems IAW UFC 3-601-02, NFPA Standards and manufacturer’s instructions in order to ensure the inspection of testing of installed fire detection, fire door, and alarm system at least once each contract year. Perform corrective maintenance on installed fire detection, fire alarm, fire door, and mass notification systems IAW applicable UFC 3-601-02, NFPA Standards and manufacturer’s instructions, to return a system or component to full operating condition. Perform repair on installed fire detection, fire alarm, and mass notification systems IAW UFC 3-601-02, NFPA Standards and manufacturer’s instructions, to return a system or component to full operating condition. Respond within all emergency service calls (1As) within thirty (30) minutes of initial notification from customer, COR, or Customer Service Unit to repair an installed automatic fire alarm system with no late responses allowed. Provide quarterly training to Air Force personnel (such as firefighters) on simple procedures for clearing the various Fire Alarm Systems and components and resetting fire alarm panels to restore operational capability. For each newly constructed facility, the Contractor shall install a new antenna mast (Government provided), connect the transceiver to the installed panel, program the new fire alarm panel to the Monaco system, and test the installation to ensure that the system is effectively communicating with the Monaco equipment (i.e., if any detector goes off in the building, the alarm is sent to ECC Fire Dispatch). Provide technical advice when requested by the COR for fire protection systems work proposed on work requests by other base agencies. <br><br>Qualifications / Education:<br><br>Must have an Inspection and Testing of Fire Alarm Systems Level II certification from NICET with 3 years’ experience. Registered, licensed, or certified by a state or local authority. Highschool Diploma or equivalent. All personnel must be able to fluently read, write, speak, and understand English. Excellent organizational and time management skills. Strong computer skills, specifically in Microsoft Word and Excel. Valid US or local driver's license and US passport. Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance. Ability to successfully pass and maintain CENTOM contract medical requirements for duration of deployment Country visa (as required in line with the U. S. Department of State Foreign Clearance Guide). <br><br>Other Knowledge, Skills And Abilities<br><br>Experience providing excellent customer service in supporting contract responsibilities. Ability to work in a fast-paced environment handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules and under pressure of deadlines while maintaining performance standards. <br><br>WORKING AND LIVING CONDITIONS<br><br>This position may be located in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere environment. Employees must be willing and able to fulfil regular job requirements in this austere, extreme environment. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time.<br><br>Compensation Details:<br><br>TBD<br><br>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.<br><br>Benefits Overview:<br><br>Our health and welfare benefits are designed to support you and your priorities. Offerings include:<br><br>Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance<br><br>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.<br><br>Original Posting:<br><br>05/07/2026 - Until Filled<br><br>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.<br><br>Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities
</span><ul>
<li>Perform preventive and corrective maintenance for electrical systems and components.</li>
<li>Maintain automatic doors, cleaning machines, electrical forklifts, and diesel forklifts.</li>
<li>Identify and report technical faults and safety risks while following safety procedures.</li>
<li>Execute preventive and breakdown maintenance activities for electrical equipment and systems.</li>
<li>Read and follow maintenance SOPs, manuals, drawings, specifications, blueprints, and technical diagrams.</li>
<li>Troubleshoot malfunctions and repair or replace damaged parts and components.</li>
<li>Follow quality systems, safety procedures, and cGMP requirements.</li>
<li>Collaborate with cross-functional departments to avoid production interruptions.</li>
<li>Support all electrical activities of the Engineering Section during shifts.</li>
<li>Collect electrical parameters for daily checklists.</li>
<li>Coordinate and handle SAP PM/CM notifications, receiving reports, and purchase requisitions.</li>
</ul>
Qualifications & Experience
<ul>
<li>Diploma in Electrical Engineering or Mechatronics Engineering.</li>
<li>Minimum 2 years of experience in a similar field.</li>
<li>Knowledge of electrical codes and guidelines.</li>
<li>Knowledge of cGMP and data integrity principles.</li>
<li>Knowledge of electrical generation and distribution systems.</li>
<li>Knowledge of electrical equipment installation and maintenance.</li>
<li>Good documentation and reporting skills.</li>
</ul>
</div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>With a legacy of over 40 years, GCG Engineering Services excels in delivering cutting-edge solutions and aftermarket support for precision instruments, metering systems, flow controls, heat exchangers, automation, plus electrical & instrumentation bulk trading. Renowned for its reliability and expertise, GCG Engineering Services supports the Oil & Gas, Water, Power, and Industrial sectors, enhancing operational efficiency and delivering unmatched value across the GCC region.</p><br><br>Job Description<br><ul><li>Install, terminate, and commission access control systems, including card readers, biometric devices, door controllers, electric locks, magnetic locks, and exit buttons.</li><li>Install and configure access control panels, controllers, power supplies, and associated hardware.</li><li>Perform cable laying, conduit installation, cable termination, labeling, and testing.</li><li>Integrate access control systems with CCTV, fire alarm, intercom, and building management systems where applicable.</li><li>Configure and test access control software, user credentials, access levels, schedules, and reporting functions.</li><li>Troubleshoot hardware, software, networking, and communication issues.</li><li>Conduct preventive and corrective maintenance activities.</li><li>Read and interpret electrical drawings, wiring diagrams, layout plans, and technical documentation.</li><li>Ensure compliance with project specifications, local regulations, and manufacturer guidelines.</li><li>Prepare daily work reports, maintenance records, and commissioning documentation.</li><li>Coordinate with engineers, supervisors, subcontractors, and clients during installation and commissioning activities.</li></ul><br>Qualifications<br><ul><li>Diploma or ITI in Electrical, Electronics, Instrumentation, or a related technical field.</li><li>3–7 years of experience installing and maintaining access control systems.</li><li>Experience in Oil & Gas, Industrial, Commercial, or Infrastructure projects is preferred.</li><li>Manufacturer certifications (Lenel, Honeywell, HID, Gallagher, Genetec, Bosch, Suprema, etc.) are an advantage.</li></ul><br>Additional Information<br><p><strong><strong>Personal Attributes</strong></strong></p><br><ul><li>Strong willingness to learn and adapt to a dynamic project environment.</li><li>Attention to detail with a commitment to quality and safety.</li><li>Effective communication skills and a team-oriented approach.</li><li>Ability to follow instructions, meet deadlines, and manage time effectively.</li><li>Willingness to work on-site at various ADNOC project locations in Abu Dhabi.</li><li>Flexibility to work in shifts and extended hours as project demands require.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Edit:</p><p>We are seeking a dedicated Customer Service Officer to join our dynamic team in the Industrial Engineering and Automation sector. In this role, you will play a crucial part in enhancing customer satisfaction by addressing inquiries, resolving issues, and providing support for our innovative solutions. This position offers an exciting opportunity for individuals who are passionate about customer service and eager to contribute to a thriving company that values its employees and promotes a culture of continuous improvement.</p><p>As a Customer Service Officer, you will be part of a collaborative environment where your contributions directly impact our customers' experiences. Our team is committed to fostering professional growth, providing ample training opportunities, and encouraging knowledge sharing among colleagues. You will have the chance to develop your skills in customer relationship management, problem-solving, and technical support, all while working alongside experienced professionals who are eager to mentor and guide you.</p><p>This role not only allows you to enhance your customer service skills but also opens doors for career progression within our organization. We believe in recognizing and rewarding talent, and we actively support our employees in pursuing their career aspirations. Join us, and be a part of a company that prioritizes employee development and success.</p><p><b>Responsibilities:</b></p><ol><li>Respond promptly to customer inquiries via phone, email, and chat, ensuring a high level of professionalism and empathy while addressing their needs and concerns.</li><li>Assist customers in troubleshooting product issues, utilizing problem-solving skills and technical knowledge to guide them through solutions effectively.</li><li>Maintain accurate records of customer interactions and transactions in our CRM system, ensuring data integrity and facilitating seamless communication across departments.</li><li>Work closely with the sales and technical teams to provide customers with accurate information about products and services, enhancing their overall experience.</li><li>Identify recurring customer issues and collaborate with management to develop strategies to improve customer satisfaction and reduce service requests.</li><li>Conduct follow-up calls and emails to ensure customer satisfaction and gather feedback, using this information to contribute to service improvement initiatives.</li><li>Participate in training sessions to stay updated on product knowledge, customer service best practices, and industry trends, enhancing your ability to serve customers effectively.</li><li>Assist in developing customer service policies and procedures, ensuring they align with company goals and enhance operational efficiency.</li><li>Support team members by sharing insights and best practices, fostering a collaborative environment that encourages knowledge sharing and continuous improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Edit:</p><ul><li>Exceptional communication skills, both verbal and written, to effectively engage with customers and colleagues.</li><li>Strong problem-solving abilities to identify issues and implement effective solutions quickly.</li><li>Proficiency in using CRM software to manage customer interactions and maintain accurate records.</li><li>Ability to work collaboratively in a team environment while also being self-motivated and proactive.</li><li>Technical aptitude to understand and explain complex products and services to customers.</li><li>Time management skills to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Customer-focused mindset, demonstrating empathy and commitment to enhancing the customer experience.</li></ul></div>