وظائف محرر فيديوهات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Location: Casablanca, Morocco</strong></span></p><br><br><br><p><span><strong>About Eaton</strong></span></p><br><br><br><p><span>At Eaton, we are dedicated to improving quality of life and protecting the environment through innovative power management technologies. With operations in more than 160 countries, we help our customers manage electrical, hydraulic and mechanical power safely, efficiently and sustainably.</span></p><br><br><p><span>Based in Casablanca, you will join a dynamic and multicultural team supporting the delivery of products and solutions to customers across the region. This role offers a unique opportunity to work at the heart of an international supply chain, collaborating with manufacturing plants, suppliers, logistics partners and commercial teams worldwide.</span></p><br><br><br>What you’ll do: <br><p><span>As a Material Planner, you will play a critical role in ensuring product availability while maintaining optimal inventory levels and supporting customer satisfaction. Working closely with Sales, Customer Service, Logistics, Suppliers and Eaton manufacturing sites, you will coordinate material flows and drive supply chain performance.</span></p><br><br><br><p><span><strong>Key responsibilities</strong></span></p><br><br><br><ul><li><span>Manage material replenishment and inventory levels to ensure product availability and customer service excellence.</span></li><li><span>Create, monitor and adjust purchase orders through daily collaboration with manufacturing plants and suppliers.</span></li><li><span>Coordinate import activities and maintain effective communication with suppliers, freight forwarders and customs brokers.</span></li><li><span>Monitor customer orders and proactively manage supply shortages, delivery risks and recovery plans.</span></li><li><span>Provide delivery commitments and availability information to support commercial opportunities and new projects.</span></li><li><span>Perform goods receipt transactions in SAP and resolve delivery or invoice discrepancies.</span></li><li><span>Conduct weekly warehouse stock reconciliations and investigate inventory variances.</span></li><li><span>Support demand planning activities through forecast reviews and supply analysis.</span></li><li><span>Analyze inventory performance, identify trends and recommend process improvements.</span></li><li><span>Ensure data accuracy within SAP and contribute to continuous improvement initiatives.</span></li></ul><br>Qualifications: <br><ul><li><span>Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration or a related field.</span></li><li><span>Experience in Material Planning, Supply Planning, Inventory Management or Supply Chain operations.</span></li><li><span>Experience in an industrial manufacturing environment is preferred.</span></li><li><span>Experience working with international suppliers, manufacturing sites and logistics partners is an advantage.</span></li></ul><br>Skills &amp; Competencies: <br><p><span><strong>Technical Skills</strong></span></p><br><br><br><ul><li><span>SAP proficiency is required.</span></li><li><span>Advanced Microsoft Excel skills.</span></li><li><span>Knowledge of inventory management, replenishment processes and supply planning.</span></li><li><span>Experience in import/export operations and international trade is preferred.</span></li><li><span>Strong analytical and data management capabilities.</span></li><li><span>Familiarity with data visualization and digital planning tools is a plus.</span></li></ul><br><p><span><strong>Languages</strong></span></p><br><br><br><ul><li><span>Fluency in English and French, both written and spoken, is required.</span></li></ul><br><p><span><strong>Soft Skills</strong></span></p><br><br><br><ul><li><span>Customer-focused mindset.</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Excellent communication and stakeholder management skills.</span></li><li><span>Effective organizational and prioritization skills.</span></li><li><span>Ability to work in a fast-paced and international environment.</span></li><li><span>Continuous improvement mindset.</span></li></ul><br>Why Join us ? <br><ul><li><span>Join a global leader committed to sustainability and innovation.</span></li><li><span>Work in an international environment with exposure to global manufacturing and supply chain networks.</span></li><li><span>Be part of a collaborative culture that values inclusion, ethics and employee development.</span></li><li><span>Access learning and career growth opportunities within a worldwide organization.</span></li><li><span>Contribute directly to customer satisfaction and operational excellence.</span></li></ul><br><p><span><strong>We make what matters work. Come and build your future with Eaton.</strong></span></p><br><br><p><span>#LI-JC2</span></p><br><br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process.&nbsp;All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.&nbsp;</span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Artistic Department and under the supervision of the Graphic Designers Manager, your mission will be to participate in the design, development, and adaptation of all visual materials for the Establishment, while ensuring compliance with its graphic identity, artistic universe, and expected quality standards.</p><br><br><p><strong>Main tasks:</strong></p><br><br><ul><li>Design and adapt visual identities and graphic guidelines.</li><li>Create print and digital materials: posters, brochures, signage, social media content, digital campaigns, etc.</li><li>Handle image processing, photo retouching, and illustration creation.</li><li>Participate in motion design content creation and video editing.</li><li>Design graphic mockups and digital interfaces (UI/UX).</li><li>Prepare files for printing and manage relationships with service providers.</li><li>Ensure the visual consistency of all produced materials.</li><li>Collaborate closely with internal teams and external partners</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Training in graphic design, visual arts, or equivalent.</li><li>Proven experience in a similar role.</li><li>Excellent command of the Adobe suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro...).</li><li>Good skills in motion design and video editing.</li><li>Sensitivity to artistic, cultural, and institutional universes.</li><li>Creativity, attention to detail, autonomy, and ability to manage multiple projects simultaneously.</li><li>Proficiency in French and English</li></ul><p><strong>Qualities sought:</strong></p><br><br><ul><li>Developed artistic sense</li><li>Organization and rigor</li><li>Responsiveness and adaptability</li><li>Team spirit</li><li>Commitment to quality and deadlines</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Marketing Lead Department: Marketing Reports to: Chief Marketing Officer Work type: Full-time Workplace: Fully remote (we hire globally, apply under the region closest to you) Your Next Role Deserves Better.<br> Shape the future of AI from anywhere in the world.<br> At AIVM, we're building the infrastructure that makes AI trusted at machine scale, and a team of people who are as driven by that mission as we are.<br> Whether you're an engineer, designer, marketer, or operations professional, joining AIVM means becoming part of a global team that values your mind, supports your growth, and celebrates what makes you unique.<br> . Not Just Ideas: Our Actual Stack.<br> AIVM is building the infrastructure for the agentic economy — the frontier stack to deploy, verify, and govern AI agents with identity, accountability, and real-time settlement.<br> On top of it, we're building a growing suite of consumer-facing AI products for both B2B and B2C, plus the tools, APIs, and SDKs behind them.<br> Together, they give businesses and everyday users AI they can actually trust.<br> About AIVM AIVM makes AI trusted at machine scale.<br> We give AI agents identity, accountability, and real-time settlement — frontier infrastructure to deploy, verify, and govern them as they take on real work for real companies.<br> Our first product, AIVM Brain, is already in market, bringing governed, verifiable AI to enterprise customers today, while the wider protocol is built in parallel.<br> You would be joining at the most exciting possible moment.<br> The category is being defined right now, we have two fronts to scale in parallel (AIVM as the infrastructure company and Brain as the product already in customers' hands), and you'll be at the center of both.<br> About the Role We're looking for a Marketing Lead to work directly alongside our CMO.<br> This is a high-ownership role for someone who can think in strategy and execute in reality: one day you're building a go-to-market plan, the next you're shipping short-form content, spinning up a growth experiment, or setting up an AI automation to make the whole team faster.<br> You'll help drive marketing across two fronts at once: scaling AIVM, the infrastructure company, and running full-cycle growth for our consumer-facing AI products across B2B and B2C.<br> That means you're equally comfortable with technical, developer-led infrastructure marketing and consumer-grade product growth.<br> You are deeply creative, deeply online, and deeply AI-native.<br> You understand both Web3 and Web2 tech culture, you know what's trending across platforms before it peaks, and you instinctively reach for AI tools to move faster.<br> If you're the type of marketer who's already automating half your own workflow and can't stop noticing what makes launch videos, UGC, and short-form content actually work, you'll fit right in.<br> What You'll Do Work directly with the CMO, assisting day-to-day across the full spread of marketing activities and owning execution end-to-end.<br> Plan and ship social content across our channels, matching the pace and culture of each platform (Twitter/X, LinkedIn, TikTok, YouTube, and more).<br> Drive go-to-market execution for both AIVM and our consumer AI products: turn strategy into concrete, sequenced launch and growth plans and then make them happen.<br> Develop creative marketing strategies and campaign concepts that cut through a noisy AI and crypto landscape.<br> Design and run growth campaigns and growth plans, from experiment design through to measurement and iteration.<br> Track the market and emerging trends closely and surface the most relevant ones to the teamt, turning cultural moments into content and campaign opportunities.<br> Produce and direct short-form content: launch videos, UGC-style content, and platform-native video for TikTok, Reels, YouTube Shorts, and X.<br> Run full-cycle go-to-market and growth for our consumer AI products across B2B and B2C, from top-of-funnel awareness through activation, retention, and referral.<br> Set up AI automations and AI-native workflows that improve how the whole marketing team operates.<br> Support the broader marketing engine across SEO, PR, growth hacking, YouTube, and more.<br> Why Join Us Two fronts, one seat.<br> Help scale AIVM the infrastructure company and our consumer AI products across B2B and B2C at the same time.<br> Few marketing roles give you this range.<br> Direct line to the CMO.<br> You'll work as their right hand, learn fast, and have real influence over how we go to market.<br> Category-defining timing.<br> The trust layer for the agentic economy is being built right now, and no one has won it yet.<br> Real ownership.<br> We hire people to teach us things, not to be told what to do.<br> You'll have the autonomy to run.<br> Global, sharp team.<br> Collaborate with some of the best minds in AI and crypto, across 25+ countries.<br> Employees With Benefits.<br> Check out the following, we think you'll want to see what we bring to the table.<br> PTO: Flexible PTO system based on trust and tenure, including Holidays.<br> Remote Work: Work remotely from anywhere.<br> Results matter more than location.<br> A Schedule That Matches You: Work when you're most productive.<br> Multiple Ways to Earn: Multiple ways to earn more through IDO, whitelabel, and employee referrals.<br> All Access to Tools: We cover the software and services that help you succeed.<br> Climb That Ladder: We prioritize internal promotions and give you the resources to grow with us.<br> Open Door Policy: No silos, no egos, just a collaborative and supportive team.<br> Micromanagement, Who?<br>: We hire people to teach us things, not to be told what to do.<br> Get Connected: Collaborate with some of the sharpest minds in the industry.<br> More About AIVM Global Team and Diversity.<br> AIVM is a globally distributed team spread across 25+ countries, full of sharp thinkers, creative problem-solvers, and builders from all walks of life.<br> This diverse mix of backgrounds and perspectives enables us to remain adaptable, innovative, and prepared to tackle challenges from every angle, regardless of the time zone.<br> Support for Learning and Experimentation.<br> We champion a culture of continuous learning and experimentation.<br> Team members are encouraged to explore new tools, attend industry conferences, enroll in courses, and initiate internal projects.<br> The Team Culture.<br> We're a welcoming, global team that believes good people build great things.<br> Everyone has a voice here.<br> Everyone contributes.<br> And everyone has the opportunity to make a real impact, not just within the company, but across the wider AI and crypto ecosystem.<br> Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth.<br> As our Marketing Lead, you will embody these core values and have the opportunity to contribute to our culture and help drive our success.<br> Join us on this exciting journey as we shape the future of blockchain and crypto technology.<br> Additional Information: Employment Compliance and Confidentiality: All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence.<br> As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to your jurisdiction.<br> This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.<br> Employment Structure: The position is offered on either an employee or contractor basis, depending on the location and role.<br> Individuals will receive payment via direct deposit on a monthly basis.<br> Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.<br> Compensation: Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month.<br> This structure ensures timely and transparent compensation aligned with local financial systems.<br> Probationary Period: All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase.<br> During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.<br> What We're Looking For A strong, well-rounded marketer with real depth across multiple domains: go-to-market, growth, content, social, SEO, and PR.<br> You don't need to be the world's best at all of them, but you should be genuinely capable across the board and sharp in several.<br> A creative mind who generates ideas, campaigns, and hooks, and who can also execute them without waiting to be told how.<br> Fluency in both Web3 and Web2 tech culture.<br> You understand crypto-native audiences and you understand mainstream tech culture, and you can speak to each without missing a beat.<br> Deep platform knowledge across Twitter/X, LinkedIn, TikTok, and YouTube (including Shorts), with a real feel for what performs on each.<br> A clear grasp of current content formats and trends: launch videos, UGC-style content, and short-form video, and why they work.<br> AI-native to the core.<br> You use AI tools daily, you know how to set up AI automations to improve workflows, and you're always looking for the next tool that makes you faster.<br> A solid understanding of go-to-market motions, ideally including developer-led and self-serve funnels.<br> Experience with, or a strong appetite for, scaling consumer products, especially AI consumer products, across the full growth cycle for both B2B and B2C audiences.<br> A builder's bias toward action: you'd rather ship, learn, and iterate than wait for perfect.<br> Bonus Points You've helped take a consumer AI product to market and grow it.<br> Worked in web3/ crypto industry.<br> You have hands-on experience with growth hacking tactics and can point to experiments you've run and scaled.<br> You've built AI agents or automations that replaced manual marketing work.<br> You have a track record in short-form video, either producing it yourself or directing creators.<br> You've worked in or around crypto / Web3 and understand the culture from the inside.<br> You have working knowledge of SEO and GEO / AI-search visibility (getting cited by LLMs and AI answer engines).<br> You've owned PR or earned-media motions.<br> You have a personal build-in-public presence or an audience of your own.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : 3. MISSIONS AND RESPONSIBILITIES3.1 Needs Analysis and Supplier Consultation<ul><li>Read and analyze technical documents (Technical Specifications, plans, single-line diagrams, parts lists) prepared by the design office</li><li>Identify and qualify material needs for each project: electrical panels, MV/LV switchgear, cables, cable trays, lighting fixtures, ELV equipment (VDI cabling, fire safety systems, video surveillance, access control)</li><li>Launch supplier tenders based on technical specifications</li><li>Analyze received bids from technical, commercial, and deadline perspectives, in line with project specifications</li><li>Propose technically validated alternatives or equivalents to optimize costs without compromising performance</li></ul>3.2 Negotiation and Order Placement<ul><li>Negotiate purchasing conditions: unit prices, volume discounts, deadlines, payment and delivery terms</li><li>Select the chosen suppliers and place orders within the deadlines set by the construction schedule</li><li>Draft and formalize purchase orders and supply contracts</li><li>Ensure order follow-up: confirmations, progress, delay alerts</li><li>Manage supplier disputes: non-conformities, incomplete deliveries, returns, credit notes</li></ul>3.3 Supplier Panel Management<ul><li>Identify, evaluate, and qualify new electrical suppliers and distributors (retailers, manufacturers, wholesalers)</li><li>Maintain and develop relationships with strategic suppliers: Schneider Electric, Legrand, Hager, ABB, Nexans, Prysmian, Bosch Security, Honeywell, Axis, and other industry brands</li><li>Conduct periodic supplier evaluations (quality, deadlines, service) and update the panel</li><li>Ensure diversification of sources for strategic materials to reduce dependency risks</li><li>Monitor the market for price changes, new product ranges, and supply chain issues</li></ul>3.4 Import Purchasing Management (Incoterms, Customs, Transit)<ul><li>Select the appropriate Incoterm (EXW, FOB, CFR, CIF, DAP, DDP, etc.) based on the nature of the material, mode of transport, and leverage with the supplier, and assess its impact on total cost and risk transfer</li><li>Prepare and verify import documents (pro forma and final invoice, packing list, certificate of origin, bill of lading or air waybill, CE conformity certificates)</li><li>Coordinate with international freight forwarders and carriers to choose the most suitable mode of transport (sea, air, road) for the project deadline and budget</li><li>Oversee import customs clearance operations through Moroccan customs channels (BADR system of the Customs and Indirect Taxes Administration, PortNet platform), in liaison with the authorized customs broker</li><li>Anticipate and track import duties, import VAT, and applicable special regimes (temporary admission, customs warehousing)</li><li>Ensure regulatory compliance of imported products (CE standards, electrical conformity certificates) and manage non-conformities or customs blockages</li><li>Track end-to-end delivery times (supplier to freight forwarder to customs clearance to site) and alert in case of risk of delay on a project</li></ul>3.5 Contribution to Project Economic Performance<ul><li>Participate in project kick-off meetings to identify purchasing challenges early in the design phase</li><li>Contribute to the pricing of commercial offers by providing updated purchase prices</li><li>Track and analyze the differences between the estimated purchasing budget and actual expenses per project</li><li>Propose action plans to improve purchasing margins (consolidation, framework agreements, alternative sourcing)</li><li>Produce monthly purchasing dashboards for management</li></ul> <br> <br> Required profile : 4. TECHNICAL KNOWLEDGE REQUIRED<p>This section is the differentiating criterion for the position. Candidates with only general purchasing training without a technical electrical background cannot be considered.</p><br><br>CFO Equipment (Strong Currents) Essential KnowledgeCFO Equipment FamilySpecific ExamplesExpected Level<br>MV SwitchgearMV cells, transformers, main distribution panelsGood knowledge<br>LV Electrical PanelsDistribution boxes, panels, main distribution panels, sub-distribution panelsExpertise<br>Electrical CablesU1000 R2V, H07 V-U/R, aluminum cables, twisted pair, IEC 60332Expertise<br>Cable TraysSteel cable trays, aluminum, conduits, ICT/IRL conduitsGood knowledge<br>Modular SwitchgearCircuit breakers, residual current devices, contactors, relaysExpertise<br>Lighting Fixtures and LightingIndustrial LED, emergency lighting (BAES, BAEL)Good knowledge<br>Generator Sets / UPSGenerators, inverters, batteriesSolid notions<br>Photovoltaic / EV Charging InfrastructurePanels, inverters, charging stationsNotions<br>CFA Equipment (Low Currents) Essential KnowledgeCFA Equipment FamilySpecific ExamplesExpected Level<br>Structured VDI CablingCategory 6/6A RJ45 cables, 19" racks, patch panels, fiber opticsExpertise<br>Fire Safety Systems (SSI)Fire alarm control panels, detectors, manual call points, fire dampersGood knowledge<br>Access ControlControllers, badges, readers, electric strikes, video intercomsGood knowledge<br>Video Surveillance (CCTV)IP cameras, NVRs, DVRs, PoE switchesGood knowledge<br>Powerline / Bus SystemsKNX, DALI, LON, BMS protocolsSolid notions<br>Intercom SystemsAudio, video, door entry phonesNotions<br>Audio / Public Address / SMATLoudspeakers, amplifiers, technical alarm systemsNotions<br>5. REQUIRED PROFILEMandatory Dual Competency TrainingAreaDesired TrainingComment<br>Electrical TechnicalBTS Electrotechnics, DUT Electrical Engineering, Professional Bachelor's in Electrical EngineeringMandatory minimum technical foundation<br>Electrical TechnicalBTS MELEC, BTS SN (Digital Systems)Accepted for the CFA component<br>Purchasing / ManagementProfessional Bachelor's in Purchasing, Master's in Purchasing-Supply ChainStrongly desired, or equivalent experience otherwise<br>Ideal Dual CurriculumBTS Electrical + Professional Bachelor's in Purchasing / Master's via apprenticeshipIdeal candidate<br>Equivalent ExperienceElectrician technician who moved into a purchasing roleAccepted if purchasing skills are demonstrated<br>International TradeTraining or certification in Incoterms, customs clearance, and international transport (e.g., AFT certificate, customs training)Strongly desired or demonstrated equivalent experience in import purchasing<br>Professional Experience<ul><li>3 to 6 years of experience in a purchasing or procurement role, preferably in the construction, electrical, or works sector</li><li>Experience in a multi-project environment with tight deadlines</li><li>Knowledge of the electrical supplier landscape: retailers, distributors (Rexel, Sonepar, Sider, GEF), manufacturers</li><li>Experience reading electrical plans and parts lists (single-line diagrams, wiring diagrams)</li><li>Use of an ERP or purchasing management software (SAGE, SAP, Batigest, or equivalent)</li></ul>Transversal SkillsSkillRequired Level<br>Reading electrical plans and diagramsAdvanced, essential<br>Analysis of Technical Specifications and documentsAdvanced, essential<br>Purchasing negotiation (price, deadline, terms)Advanced<br>Proficiency in Excel (dashboards, bid comparisons)Advanced<br>ERP / Purchasing management softwareIntermediate to advanced<br>Knowledge of purchasing law and supplier contractsIntermediate<br>Market watch for electrical materialsRegular<br>Professional English (international supplier negotiation, technical documentation, Incoterms)Intermediate to advanced<br>Mastery of Incoterms (2020) and their cost/risk impactsAdvanced, essential<br>Customs clearance and import customs regimes (BADR, PortNet)Advanced, essential<br>Management of freight forwarders and international transport (sea, air, road)Advanced<br>Personal Qualities<ul><li>Rigor and attention to detail: an error in a reference or quantity can halt an entire project</li><li>Negotiation skills: ability to obtain the best terms without damaging supplier relationships</li><li>Ability to work under pressure and with tight deadlines imposed by project progress</li><li>Interpersonal skills: constant interface with technical teams, site managers, and suppliers</li><li>Autonomy and initiative: ability to identify a supply problem and solve it without being asked</li><li>Synthesis skills: ability to compare multiple technical and commercial offers and formulate a clear recommendation</li><li>Methodical organization: simultaneous management of numerous orders for several projects</li></ul> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Reporting to the Workplace Build and Products team leader responsible for workstation engineering activities, the Microsoft 365 Service Owner will be responsible for:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Actively contribute to the deployment and evolution projects of Microsoft 365 products</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure monitoring and reporting (user storage quotas consumed, incident volume, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Validate, adapt and implement the group's standards to meet the challenges of our organization</font></font></li><li><font dir="auto" ><font dir="auto" >Qualify requests for projects or enhancements to Microsoft solutions (monitoring, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in maintaining the team's document repository: catalog, audio and video driver management, technical operating documentation</font></font></li><li><font dir="auto" ><font dir="auto" >Participating in the resolution of complex problems and incidents, defining decision trees</font></font></li><li><font dir="auto" ><font dir="auto" >to be responsible for managing the lifecycle of Microsoft products</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in defining technical developments, their documentation, recipes and validations.</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate technical actions or tests carried out by our subcontractors or the technical workstation specialists at our sites</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the transfer of skills to the support teams</font></font></li><li><font dir="auto" ><font dir="auto" >Take responsibility for the service, and ensure the performance and quality of the documentation.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in expert group communities</font></font></li><li><font dir="auto" ><font dir="auto" >Propose improvements and technical developments based on user feedback</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Candidates should have a Master's degree (or equivalent) and at least 5 years of experience in project management, and will need to demonstrate the following skills and knowledge:</font></font></p><p><font dir="auto" ><font dir="auto" >Microsoft 365 suite expert, priority:</font></font></p><ol><li>Sharepoint, OneDrive, Exchange Online, Office 365</li><li>Office admin center, Power Automate, Power Apps, PowerShell</li><li>Add-ons MS-Projects et Visio</li></ol><p><font dir="auto" ><font dir="auto" >Proficiency in audio and video drivers related to Teams</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in methods of analysis, incident handling, and problem resolution.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical knowledge base management</font></font></p><p><font dir="auto" ><font dir="auto" >Transferable skills</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the technologies that make up an information system (infrastructure and application environments)</font></font></p><p><font dir="auto" ><font dir="auto" >ITIL (v4) certification with expertise in Change Management</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >French/English required</font></font></p><p><font dir="auto" ><font dir="auto" >Successful experience in an international industrial context would be an asset</font></font></p><p><font dir="auto" ><font dir="auto" >An MS-900 certification in Microsoft 365 Fundamentals would be a plus.</font></font></p><p>Know-how:</p><p><font dir="auto" ><font dir="auto" >Communication skills</font></font></p><p><font dir="auto" ><font dir="auto" >Team spirit and a sense of relationships</font></font></p><p>Forte orientation service client</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>We are recruiting a Digital Content Manager to lead and optimize the content published on the social networks of its brands.</p><br><br><p><strong>Missions:</strong></p><br><br><ul> <li>Content monitoring with agencies.</li> <li>Proposal of creative concepts and adherence to guidelines.</li> <li>Performance analysis and monitoring of social media trends.</li> <li>Contribution to visibility and brand image.Monitor influencer campaigns.</li> </ul><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul> <li>Master's degree (Bac+5) in digital marketing/communication.</li> <li>First experience in digital content creation or digital marketing.</li> <li>Good knowledge of social networks (Instagram, Facebook, TikTok).</li> <li>Knowledge of video editing and graphic design tools.</li> <li>Analytical mindset and performance-driven culture.</li> </ul><br> <br><br> </div>