وظائف مدير العمليات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.<br>To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others:<br>· Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets<br>o Maximize the property in terms of profit and management of financials<br>o Ensure full compliance with operating controls and legislation in all areas of the business<br>· Building your team<br>o Actively involved in the recruitment process of positions within the property to select the best fit<br>o Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input<br>o Develop relationships within the local community<br>· Driving service culture<br>o Maintain product and service quality standards to exceed guest expectations<br>o Promote the brand and ensure all brand essentials and standards are in place and executed consistently.</p><br><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Who we are <br> <p>Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p> Job Description <br> <p>In this role you will drive with the sales team new partners' sales in a high velocity sales environment delivering new partners business pipeline, closing deals , and quota against monthly, quarterly, and annual targets. You'll have the mission to build and manage a sales dream team, continuously training and improving them to reach ambitious goals in a hyper-growing tech startup. You will be leading part of the Glovo Sales Team, working closely with the Sales Manager coordinating with other teams</p> <p> <strong>Be a part of a team where you will:</strong> </p> <p>A sales team leader plays a crucial role in building a high performing team and achieving organizational goals. Here are some key responsibilities they must undertake:</p> <p> <strong>Team Building and Development:</strong> </p> <ul> <li>Recruit, train, and develop sales team members to ensure they have the skills and knowledge necessary to excel in their roles.</li> <li>Foster a positive and collaborative team environment to encourage teamwork, motivation, and high performance.</li> <li>Provide ongoing coaching, feedback, and support to team members to help them improve their sales techniques and achieve their targets.</li> </ul> <p> <strong>Setting Clear Goals and Expectations:</strong> </p> <ul> <li>Establish clear sales targets, quotas, and objectives for the team aligned with the overall business goals.</li> <li>Communicate expectations effectively to team members and ensure they understand their individual and collective responsibilities.</li> </ul> <p> <strong>Performance Monitoring and Management:</strong> </p> <ul> <li>Monitor the performance of individual team members closely, tracking their sales activities, progress, and results.</li> <li>Analyze key performance indicators (KPIs) such as conversion rates, average deal size, and sales pipeline metrics to assess team performance.</li> <li>Take proactive measures to address performance issues, provide support and guidance to underperforming team members, and implement corrective actions as necessary.</li> </ul> <p> <strong>Motivation and Recognition:</strong> </p> <ul> <li>Recognize and reward top performers to incentivize and motivate the team.</li> <li>Provide regular feedback and encouragement to boost morale and maintain motivation, especially during challenging times.</li> <li>Foster a culture of continuous improvement and celebrate team successes together.</li> </ul> <p> <strong>Alignment with Business Objectives:</strong> </p> <ul> <li>Ensure that the team's activities and initiatives are aligned with the organization's overall business plan and objectives.</li> <li>Regularly review and evaluate progress against business targets and adjust strategies as needed to stay on track.</li> <li>Provide timely and accurate reporting on sales performance, KPIs, and other relevant metrics to senior management and stakeholders.</li> </ul> Qualifications <br> <ul> <li>At least, 5 years of experience in high-performance sales</li> <li>Previous work experience in a startup / high-demanding environment is preferred</li> <li>Experience in training and motivating a sales team</li> <li>Knows Good Mastery of CRM usage (Salesforce is a plus)</li> <li>A highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals profile</li> <li>Strong communication skills with ability to influence and drive change</li> <li>Knowledge of Arabic, French and English</li> </ul> <p>We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!</p> <p> <strong>We believe driven talent deserves:</strong> </p> <ul> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Online therapy and wellbeing benefits to ensure your mental well-being.</li> </ul> Additional Information <br> <p>-</p> <div></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</span></span></p><br> <p><span><span>Could you be the full-time Project Cyber Security Manager in Morocco/ Casablanca we’re looking for?</span></span></p><br> <p><span><span><span><b>Your future role</b></span></span></span></p><br> <p><span><span><span>Take on a new challenge and apply your Cyber Security Project’s Management expertise in a new cutting-edge field.</span></span></span></p><br> <p><span><span><span>You’ll work alongside passionate, motivated and dedicated teammates.</span></span></span></p><br> <p><span><span><span>You’ll analyze Project / Program security needs (including laws and local regulations), determine security objectives and&nbsp;</span></span></span><span><span><span>main security risks strategy, plan security activities within development life cycle, estimate costs and duration, their impacts related to project program execution, Identify training needs&nbsp;</span></span></span></p><br> <p><span><span><span>You’ll specifically take care of delivering Turnkey project, making sure it aligns with contractual requirements and customer expectations.</span></span></span></p><br> <p><b><span><span><span>We’ll look to you to:</span></span></span></b></p><br> <ul> <li><span><span><span>Be responsible for Cost / Quality / Delay of Project Cybersecurity deliverables, as needed per Project context :</span></span></span> <ul> <li><span><span><span>Cybersecurity context, and Cybersecurity Risk Analysis, Cybersecurity Architecture</span></span></span></li> <li><span><span><span>definition and requirement allocation</span></span></span></li> <li><span><span><span>Cascading of requirement to suppliers, Manage Third Parties Risks,</span></span></span></li> <li><span><span><span>Application of Cybersecurity Assurance Level</span></span></span></li> <li><span><span><span>Definition of Cybersecurity Operating Procedures</span></span></span></li> <li><span><span><span>Evaluation of the Project/Program achieved Cybersecurity level</span></span></span></li> </ul> </li> <li><span><span><span>Provide support during technical design meetings for cybersecurity activities</span></span></span></li> <li><span><span><span>Obtain agreement from Project/Program/Customer about on the set of security measures to be implemented</span></span></span></li> <li><span><span><span>Work with engineering team to ensure cybersecurity implementation &amp; compliance</span></span></span></li> <li><span><span><span>Manage vulnerabilities and Cybersecurity issues and actions plan and manage Program / Project Cybersecurity related communication,</span></span></span></li> <li><span><span><span>In case of external Cybersecurity audit, manage the relationship with auditors Establish lessons learned</span></span></span></li> </ul> <p><span><span><span><b>All about you</b></span></span></span></p><br> <p><span><span><span>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role :</span></span></span></p><br> <ul> <li><span><span><span>University/ Engineer in degree level</span></span></span></li> <li><span><span><span>Experience with direct responsibility for hands on industrial systems, architecture, design, development</span></span></span></li> <li><span><span><span>Knowledge of main Cybersecurity standards and regulations, such as: ISO 2700X, IEC 62443, Law 05-20</span></span></span></li> <li><span><span><span>Experience related to Cybersecurity in general, deployment experience of security technologies.</span></span></span></li> <li><span><span><span>Cybersecurity certification such as: GICSP, CISSP, GSEC, CISM, QCD Management</span></span></span></li> <li><span><span><span>Experience in embedded or industrial systems (railway / aeronautics ...)</span></span></span></li> <li><span><span><span>Knowledge of main Cybersecurity standards and regulations, such as: ISO 2700X, 62443, NIST, NIS</span></span></span></li> <li><span><span><span>Methods of Cybersecurity risk analysis: For ex – Ebios 2010 – EBIOS RM – 27005</span></span></span></li> </ul> <p><span><span><span><b>Things you’ll enjoy</b></span></span></span></p><br> <p><span><span><span>Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow&nbsp;</span></span></span><span><span><span>and develop new skills and experiences throughout your career. You’ll also:</span></span></span></p><br> <ul> <li><span><span><span>Enjoy stability, challenges and a long-term career free from boring daily routines</span></span></span></li> <li><span><span><span>Collaborate with transverse teams and helpful colleagues</span></span></span></li> <li><span><span><span>Contribute to innovative projects</span></span></span></li> <li><span><span><span>Steer your career in whatever direction you choose across functions and countries</span></span></span></li> <li><span><span><span>Benefit from our investment in your development, through award-winning learning</span></span></span></li> <li><span><span><span>Benefit from a fair and dynamic reward package that recognises your performance and</span></span></span></li> <li><span><span><span>potential, plus comprehensive and competitive social coverage.</span></span></span></li> </ul> <p><span><span><span>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto&nbsp;</span></span></span><span><span><span>one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d&nbsp;</span></span></span><span><span><span>love to hear from you!</span></span></span></p><br> <p><span><span><span><b>Important to note</b></span></span></span></p><br> <p><span><span><span>As a global business, we’re an equal-opportunity employer that celebrates diversity across the&nbsp;</span></span></span><span><span><span>70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone</span></span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&amp;O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs &amp; SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&amp;O (Excess &amp; Obsolete) and lead the E&amp;O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service &amp; NE to sites &amp; to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning &amp; forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight &amp; Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight &amp; mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance &amp; Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs &amp; SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review &amp; allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance &amp; Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications &amp; Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>Job Purpose:</i>The Africa Medical Team at Sanofi is a high-performing team of Medical leaders who are a trusted source of scientific and Medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.<i>About the job</i>The Rare Disease (RD) Medical Manager will participate to and execute the Medical and scientific (non-promotional) strategy for the country and also with a scope for the MCO on one disease included in the therapeutic area in close partnership with the other functional RD Medical Managers and in alignment with the overall franchise strategy.<b>Main responsibilities:</b><ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value &amp; access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans</li></ul><ul><li>Ability to rapidly assimilate new data and integrate into new therapy area</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks</li></ul><i>About you </i><b>Education/Experience/Certification</b><ul><li>Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD</li><li>Industry experience (including medical affairs field or office) and/or clinical experience mandatory, ideally with relevant rare diseases experience</li><li>Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis</li><li>Ability to act independently with a solutions-oriented and balanced approach to the grey areas</li><li>Excellent communication skills including driving challenging discussions· Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit</li><li>Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange</li><li>Be confident in the use of Omnichannel tools and ability to adapt to new channels</li><li>Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i><ul><li>Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world.</li><li>Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.</li><li>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.</li><li>Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.</li><li>Join a team that’s not just transforming treatment - but asking what’s next, and making it real.</li><li>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Notre client est un acteur institutionnel de référence, opérant dans un secteur réglementé à fort enjeu de sécurité, de conformité et de maîtrise des risques.<br> Dans le cadre du renforcement de son dispositif de gouvernance, de contrôle permanent et de gestion des risques, nous recrutons un(e) Responsable Sécurité de l’Information &amp; Risk Manager , basé(e) à Casablanca.<br> Missions principales Rattaché(e) à la Direction Contrôle Permanent &amp; Risk Management, vous contribuerez au pilotage du dispositif de sécurité de l’information, du Système de Management de la Sécurité de l’Information, ainsi qu’au dispositif global de gestion des risques.<br> À ce titre, vos principales missions seront les suivantes : Sécurité de l’information et SMSI Contribuer à l’animation, au suivi et à l’amélioration continue du SMSI.<br> Veiller à la mise en œuvre et au respect des politiques, procédures et règles de sécurité de l’information.<br> Participer à la préparation, l’animation et le suivi des instances liées à la sécurité de l’information.<br> Assurer le suivi des plans d’actions sécurité et des recommandations issues des audits, contrôles et revues.<br> Contribuer au maintien du niveau de conformité du SMSI avec les exigences de la norme ISO/IEC 27001.<br> Participer à l’identification, l’évaluation et le traitement des risques liés à la sécurité de l’information.<br> Contribuer aux actions de sensibilisation des collaborateurs aux bonnes pratiques de sécurité.<br> Gestion des risques Participer à l’identification, l’évaluation, la hiérarchisation et le suivi des risques liés aux activités, processus métiers, processus supports et systèmes d’information.<br> Contribuer à l’élaboration et à la mise à jour des cartographies des risques.<br> Assurer le suivi des plans d’actions de traitement des risques avec les parties prenantes concernées.<br> Participer à l’animation du dispositif de gestion des risques et à la diffusion d’une culture du risque.<br> Préparer les reportings, tableaux de bord et supports de suivi relatifs aux risques.<br> Gestion des incidents et suivi des actions Participer au suivi des incidents de sécurité de l’information et des incidents opérationnels significatifs.<br> Assurer le suivi des actions correctives et préventives jusqu’à leur clôture.<br> Contribuer à l’analyse des causes et à l’identification des zones de risque.<br> Participer à la consolidation des indicateurs relatifs aux incidents, risques et plans d’actions.<br> Pilotage et reporting Produire les tableaux de bord liés à la sécurité de l’information, aux risques et aux plans d’actions.<br> Assurer le suivi régulier des indicateurs relevant de votre périmètre.<br> Contribuer à la préparation des comités, revues et reportings internes.<br> Participer aux projets transverses impliquant des enjeux de sécurité de l’information, de contrôle interne ou de gestion des risques.<br> De formation supérieure Bac+4/Bac+5 en informatique, cybersécurité, systèmes d’information, audit, gestion des risques ou équivalent, vous justifiez d’une expérience réussie dans l’un ou plusieurs des domaines suivants : Sécurité de l’information Gouvernance SSI Gestion des risques Audit SI Contrôle interne Conformité Continuité d’activité Vous disposez d’une bonne compréhension des architectures SI : réseaux, serveurs, postes de travail, annuaires, messagerie, environnements virtualisés.<br> Vous maîtrisez ou connaissez les sujets suivants : Sécurité réseau : firewall, VPN, segmentation, proxy, accès distants Solutions de sécurité : EDR, SIEM, SOC, IAM, MFA, DLP, chiffrement, sauvegarde, supervision Gestion des vulnérabilités Lecture et exploitation de rapports d’audit technique, tests d’intrusion, scans de vulnérabilités ou analyses de risques Référentiels cybersécurité : ISO 27001, ISO 27002, ISO 27005, ISO 22301, CIS Controls, EBIOS RM Une certification de type ISO 27001 Lead Implementer / Lead Auditor, EBIOS RM, CISM, CISSP, CompTIA Security+ ou équivalent serait fortement appréciée.<br> Qualités attendues Esprit d’analyse et de synthèse Rigueur et sens de l’organisation Capacité à gérer des sujets transverses Aisance relationnelle et rédactionnelle Capacité de communication, de sensibilisation et d’influence Autonomie, discrétion et sens de la confidentialité</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Project Manager<br><p>Job Description</p><br><br><p>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.</p><br><br><p>Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.</p><br><br><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.</p><br><br><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.</p><br><br><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p><br><br><p>Join us and be part of this journey towards greater opportunities and brighter futures.</p><br><br><br><p><b>Position Summary: </b></p><br><br><p>Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.</p><br><br><br><p><b>You Will:</b></p><br><br><p><b>Lead end-to-end project delivery</b></p><br><br><ul><li><p>Plan and execute technology transition projects within agreed-upon&nbsp;<b>scope, timeline, and budget</b>.</p><br><br></li></ul><p><b>Manage project structure and reporting</b></p><br><br><ul><li><p>Maintain&nbsp;<b>project plans, communication plans, documentation, governance, and stakeholder reporting</b>.</p><br><br></li></ul><p><b>Coordinate cross-functional teams</b></p><br><br><ul><li><p>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.</p><br><br></li></ul><p><b>Monitor budget, risks, and quality</b></p><br><br><ul><li><p>Tracks&nbsp;<b>spend, risks, issues, and contingency actions</b>&nbsp;while ensuring adherence to Concentrix project management standards.</p><br><br></li></ul><p><b>Support regional technology transitions</b></p><br><br><ul><li><p>Enable successful delivery of&nbsp;<b>technology transition projects</b>&nbsp;for an assigned Concentrix region.</p><br><br></li></ul><p><b>You Have:</b></p><br><br><p><b>Bilingual and client-focused</b></p><br><br><ul><li><p>Fluent in&nbsp;<b>English and French</b>&nbsp;with a strong focus on&nbsp;<b>client satisfaction</b>.</p><br><br></li></ul><p><b>Qualified in project management</b></p><br><br><ul><li><p>Bachelor’s degree preferred, with a&nbsp;<b>project management certification</b>&nbsp;such as&nbsp;<b>PMI, PRINCE2, Agile, or Lean Six Sigma</b>.</p><br><br></li></ul><p><b>Experienced in delivery and risk control</b></p><br><br><ul><li><p>Proven ability to manage&nbsp;<b>multiple projects, risks, budgets, costs, and deadlines</b>&nbsp;in fast-paced environments.</p><br><br></li></ul><p><b>Capable of leading complex project environments</b></p><br><br><ul><li><p>Able to handle&nbsp;<b>conflict resolution, stakeholder influence, prioritization, and project execution</b>&nbsp;across teams.</p><br><br></li></ul><br><p>Location:</p><br><br>MAR Rabat - 43, Boulevard Ibn Sina, Agdal<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time2026-08-31<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General Information <br> <br> Req # <br> WD00101858 <br> <br> Career area: <br> Sales <br> <br> Country/Region: <br> Morocco <br> <br> State: <br> Casablanca <br> <br> City: <br> Casablanca <br> <br> Date: <br> Friday, July 17, 2026 <br> <br> Working time: <br> Full-time <br> <br> <strong>Additional Locations</strong>:&nbsp; * Morocco - Casablanca <br> <br> <br> <br> <br> <br> Why Work at Lenovo <br> <br> We are Lenovo. We do what we say. We own what we do. We WOW our customers.&nbsp;<br>Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).&nbsp;<br><br> This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.<br> <br> <br> <br> <br> <br> Description and Requirements <br> <br> Lenovo's presence across META is experiencing significant growth, and we're looking for a driven, entrepreneurial sales professional to help accelerate our expansion across Morocco.<p>As a Client Account Manager, you will develop and expand relationships with enterprise customers across Morocco, helping them address complex business challenges end-to-end through Lenovo's solutions portfolio. Working as a trusted advisor, you'll identify new opportunities, drive revenue growth, and deliver solutions that enable customers to modernize, scale, and innovate.</p><br><br><p><strong>What You Bring</strong></p><br><ul><li>Proven experience in enterprise technology sales, account management, or business development in Morocco. (Algeria and Tunisia markets are an advantage)</li><li>Strong understanding of data center, hybrid cloud, storage, server, networking, and holistic infrastructure solutions.</li><li>Demonstrated ability to develop strategic customer relationships and influence decision-makers at multiple levels.</li><li>Track record of achieving or exceeding revenue and growth targets.</li><li>Experience navigating complex sales cycles and managing multiple stakeholders.</li><li>Strong commercial, negotiation, and presentation skills.</li><li>Ability to identify market opportunities and translate customer needs into business outcomes.</li><li>Fluency in English, French, and Arabic is highly desirable.</li></ul><br><p><strong>What Makes You Successful</strong></p><br><ul><li>8-10+ years of experience driving enterprise technology sales, account growth, or business development within the IT industry.</li><li>A proven track record of meeting or exceeding quarterly and annual revenue targets.</li><li>Experience managing strategic enterprise customers and influencing senior stakeholders across both business and technical functions ideally within banking, telcos. (Public sector is an advantage)</li><li>Strong knowledge of infrastructure solutions, including servers, storage, hybrid cloud, virtualization, or data center technologies.</li><li>Success navigating complex, multi-stakeholder sales cycles from opportunity identification through deal closure.</li><li>Ability to develop account strategies that drive customer growth, deepen partnerships, and create long-term business value.</li><li>Strong commercial acumen, negotiation skills, and a consultative approach to solving customer challenges.</li><li>Professional fluency in Arabic, English, and French with the ability to communicate confidently at all levels of an organization.</li></ul><p>Ready to shape the future of enterprise technology? Join Lenovo's Infrastructure Solutions Group and help customers unlock the full potential of their digital transformation through innovative, world-class infrastructure solutions.</p><br><br><br> <br> <br> <em><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</span></em><br> <br> <br> <br> <br> <br> <strong>Additional Locations</strong>:&nbsp; * Morocco - Casablanca <br> <br> <br> * Morocco <br> <br> * Morocco - Casablanca <br> <br> <br><strong>AI PROCESSING NOTICE</strong><br>We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.<br><br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales &amp; catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support &amp; security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired &amp; wireless, Network protection &amp; failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description du poste<br><br><p><strong>Sofitel Tamuda Bay Beach &amp; Spa</strong></p><br><p>Dans le cadre du renforcement de nos équipes de restauration, nous recrutons des <strong>F&amp;B Managers</strong> passionné(e)s et orienté(e)s performance, capables de garantir l’excellence opérationnelle de nos points de vente tout en offrant une expérience client exceptionnelle, conforme aux standards Sofitel.</p><br><p><strong>Missions principales :</strong></p><br><p>Vous êtes le garant de la qualité de service, de la satisfaction client et de la performance du département Food &amp; Beverage.</p><br><ul><li><p>Manager, accompagner et développer les équipes de restauration et de bar</p><br></li><li><p>Garantir la qualité de service et le respect des standards Sofitel sur l’ensemble des points de vente</p><br></li><li><p>Piloter les performances financières du département et assurer l’atteinte des objectifs budgétaires</p><br></li><li><p>Optimiser les coûts d’exploitation, les achats et la gestion des stocks</p><br></li><li><p>Développer des actions commerciales visant à accroître le chiffre d’affaires et la satisfaction client</p><br></li><li><p>Assurer le respect des normes d’hygiène, de sécurité alimentaire et des procédures HACCP</p><br></li><li><p>Analyser les indicateurs de performance et mettre en place des plans d’amélioration continue</p><br></li></ul><p><strong>Profil recherché :</strong></p><br><ul><li><p>Expérience confirmée dans une fonction de management en restauration ou hôtellerie haut de gamme</p><br></li><li><p>Excellentes compétences en leadership et en gestion d’équipe</p><br></li><li><p>Forte orientation client et sens du service</p><br></li><li><p>Solides connaissances en gestion opérationnelle et financière</p><br></li><li><p>Capacité à travailler dans un environnement exigeant et orienté résultats</p><br></li><li><p>Organisation, rigueur et sens du détail</p><br></li><li><p>Maîtrise du français et de l’anglais</p><br></li></ul> </div>