وظائف مندوب مبيعات في المغرب
١٤٩٥ وظائف شاغرة
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Job : <p><strong>Main missions:</strong></p><br><br><ul><li>Represent and promote the image, values, and excellence of our group to customers and partners</li><li>Ensure the prospecting, development, and retention of a sustainable customer portfolio</li><li>Actively contribute to achieving the commercial objectives set by the company</li><li>Guarantee a high level of satisfaction by offering quality service, adapted to the specific expectations and needs of each client</li></ul> <br> Required profile : <ul><li>Holder of a Bac+2/3 (equivalent to an Associate's or Bachelor's degree) in Sales, Marketing, or equivalent</li><li>Candidates with at least one previous experience in a similar role, ideally in the automotive sector.</li><li>Enjoy challenges, customer service skills, and good communication abilities</li></ul> <br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Join a recognized company in the <strong>metalworking / steel industry</strong> as a <strong>Site Manager</strong>. Based in <strong>Beni Mellal</strong>, you will be an essential pillar of our organization, overseeing all operations of one of our strategic sites. This is a unique opportunity to leverage your leadership and expertise to ensure operational excellence and the development of our business.</p><br><br><p>Your main mission will be to ensure the <strong>global and efficient management of the site</strong>. This will involve managing teams, optimizing processes, ensuring compliance with safety and quality standards, while working towards achieving the economic and strategic objectives set by the company.</p><br><br><p>Your days will be structured by a variety of key responsibilities:</p><br><br><ul><li>Supervise and coordinate all operational activities of the site.</li><li>Lead and manage the existing teams, fostering a stimulating and collaborative work environment.</li><li>Ensure the <strong>quality</strong> of products and services, as well as compliance with delivery deadlines.</li><li>Implement and monitor performance indicators (<strong>KPIs</strong>) and propose areas for continuous improvement.</li><li>Ensure strict application of <strong>safety</strong> and environmental protection rules.</li><li>Manage administrative and financial aspects related to the site's activity.</li><li>Represent the company to local partners and clients.</li><li>Participate in defining and implementing the site's development strategy.</li></ul> <br> Required profile : <p>To be considered for this stimulating position, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally supplemented by training in <strong>Sales Administration</strong> or <strong>After-Sales Service (SAV)</strong>.</p><br><br><p>The company is looking for a personality who has acquired significant experience of <strong>3 to 5 years</strong> in similar roles, ideally within the metalworking or steel industry. Proven experience in team management and site management is a major asset.</p><br><br><p>Beyond your background, your skills will make the difference:</p><br><br><ul><li>Excellent <strong>leadership</strong> and team management skills.</li><li>Solid understanding of operational challenges and production management.</li><li>Strong sense of <strong>organization</strong>, planning, and problem-solving.</li><li>Strong communication and negotiation skills.</li><li>Ability to make informed decisions and manage under pressure.</li><li>Proficiency in computer tools and management software.</li><li>Good knowledge of the <strong>commercial</strong> and technical aspects of the sector would be a plus.</li></ul><p>If you are ready to take on a new professional challenge and fully commit to a role with responsibilities, this position is for you. Don't wait any longer and apply now by clicking the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
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Job : <ul><li>We are looking for an Administrative Officer who will be responsible for:</li><li>Ensuring the sales price according to the price list and the approved price<br>Ensuring all documents are present before invoicing (Purchase order, sales contract, CIN, insurance delegation...etc.)<br>Ensuring payment before invoicing, etc...<br>Managing the follow-up of conformity certificates and customs clearance<br>Ensuring the control and signature of the registration file<br>Entering data into the system, sending and/or submitting registration files, within deadlines, to the various registration centers or credit institutions, etc. </li></ul> <br> Required profile : <p>Holder of a BAC+2 (2-year higher education degree) or equivalent, preferably in Economics/Management, with 1 to 3 years of experience, ideally in a similar role.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p><p></p></section>
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Job : <p><strong>Your missions</strong><br>Reporting to the Marketing Manager, you play a central role in planning and implementing product, pricing, and communication strategies. As such, you will be involved in three areas:</p><br><br><p><strong><u>Customer & Market Knowledge:</u></strong></p><br><br><ul><li>Analyze customer complaints related to products and propose improvement actions</li><li>Utilize market research to understand customer needs, behaviors, and attitudes towards products and the brand</li></ul><p><u><strong>Product Management & Brand Management:</strong></u></p><br><br><ul><li>Provide the necessary technical expertise to sales teams to support them in product sales</li><li>Conduct continuous competitive monitoring and keep field teams informed of product developments</li><li>Conduct market research to assess customer perception and identify development opportunities</li></ul><p><u><strong>Product Communication:</strong></u></p><br><br><ul><li>Generate communication themes and ideas for each product</li><li>In agreement with the Marketing Manager, lead the implementation of product communication with communication agencies, in collaboration with the communication coordinator</li><li>Analyze the impact of campaigns and implement necessary corrective action plans</li></ul> <br> Required profile : <p><strong>Your profile</strong><br>You are a product marketing professional, curious, analytical, and comfortable in an environment where brands, data, and the field constantly intersect.<br>Education</p><br><br><p>Master's degree (Bac+4/5) in Marketing, Management, or equivalent</p><br><br><p><strong>Experience</strong></p><br><br><p>2 to 4 years of experience in product marketing, ideally in the automotive sector<br>Experience in a multinational company is a plus</p><br><br><p><strong>Key Skills</strong></p><br><br><p>Proficiency in market analysis and competitive intelligence tools<br>Ability to manage communication projects in coordination with external agencies<br>Strong commercial sense: understanding of profitability and pricing challenges<br>Good interpersonal skills for cross-functional work with sales teams, dealerships, and partners</p><br><br> <br><br> </div>
<p>As part of its growth, ARROW GC is strengthening its teams and is looking for a Team Leader inside sales associate (English speaker) , What you will be doing at ARROW: Provide clear direction and guidance to team members, Identify and address team member training needs, Facilitate open and effective communication within the team, Collaborate with team members to find creative solutions to challenges, Allocate resources effectively to optimize project outcomes, Report regularly on team progress and key performance indicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Who are we looking for? Proven experience in a leadership or supervisory role, Strong interpersonal and communication skills, Ability to motivate and engage team members, Excellent problem-solving and decision-making abilities.</p>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. </p><br><br><br>Position Summary<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><br><br>Key ResponsibilitiesGuest Service<ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul>Arrival and Departure Assistance<ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul>Transportation Management<ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul>Safety and Security<ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul>Hotel Knowledge<ul><li>Maintain a strong understanding of:<ul><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul></li></ul>Appearance and Professional Standards<ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul>Qualifications<ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul>Physical Requirements<ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul>Four Seasons Service Culture Expectations<ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><br><br><br><br><br><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Discovery Biotherapeutics at AbbVie is seeking a highly skilled, self-motivated scientist to join a dynamic team supporting the design, engineering, and manufacturing of multispecifics. This position will have a significant impact by managing a group of scientists focused on design, production, and characterization of multispecific biopharmaceutical products. The ideal candidate will have extensive experience with biologics and multispecific production platforms, analytical characterization, and a proven track record of implementing multispecific engineering and production strategies to advance early- and late-stage discovery programs in ADCs and immuno-oncology. The ideal candidate should also have experience managing a small multispecific engineering team in a discovery setting. The successful applicant will be an enthusiastic, creative scientist who makes tangible contributions to continuous improvement and innovation within the organization.</p><br><p><strong>Key responsibilities:</strong></p><br><ul><li>Design, engineering, and production of multispecific biologics to support AbbVie’s Oncology therapeutic area; apply design and engineering experience with multispecific biologics for ADC and immuno-oncology applications.</li><li>Manage a group of scientists within the multispecific team, focusing on the design, production, characterization of multispecific biologics, and management of multispecific inventory.</li><li>Serve as the biologics lead on multispecific biologics projects, coordinating activities and transitions from hit generation through candidate nomination.</li><li>Serve as a multispecific engineering representative on cross-functional teams; recognized as an expert in multispecific design and production.</li><li>Identify and solve technical problems independently, conceive, and implement innovative processes in research ideas.</li><li>Present original work internally across departments and at internal and external scientific conferences; may author or co-author peer-reviewed scientific papers or patents.</li></ul><br>Qualifications<br><br><ul><li>PhD or MS degree in Biochemistry, Biochemical engineering or related disciplines<ul><li>+ (PhD) or 12+ (MS) years of experience in multispecific engineering or antibody engineering</li></ul></li><li>Experience with protein, biologics, fragments, or multispecifics (e.g. bispecifics, trispecifics, bispecific protein fusions) design, expression and purification</li><li>In-depth knowledge of the multispecific landscape, trends in design, and application across therapeutic areas including immunology, oncology, and neuroscience</li><li>Ability to recognize emerging areas of interest in multispecific engineering, antibody engineering, and related fields, and make connections between research ideas to advance platforms and programs</li><li>Excellent organizational skills and the ability to manage multiple projects simultaneously</li><li>Team player with the ability to operate in a fast-paced multi-disciplinary environment</li><li>Candidate must be a goal-oriented team player with excellent verbal and written communication skills and strong can-do attitude</li><li><p><strong>Preferred qualifications:</strong></p><br></li><li>Experience with sequence analysis tools (Vector NTI, Geneious, Genedata)</li><li>Experience with mass spectrometry analysis and software (Protein Metrics)</li><li>Experience with CRO coordination for production</li><li>Expert understanding of current state of protein expression/separation/analytical technologies</li><li>Extensive knowledge of biologic pipeline progression from exploratory through candidate nomination with program management experience preferred</li><li>Experience managing direct reports and providing performance evaluations and development opportunities</li><li>Recognized in the scientific community through a sustained record of peer-reviewed publications and patents preferred</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><strong>RFR Customer & Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer & Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers in line with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong relationships with stakeholders.</li> <li>You will drive optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure they are conducted with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network teams and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide support and follow-up to Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates to Sales and Customer Service teams for all types of road freight cargo.</li> <li>You will negotiate and procure the best available market rates.</li> <li>You will execute global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where required.</li> <li>You will execute operational shipments from customer booking through carrier booking, shipment movement, billing, and system updates while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carrier utilization aligns with company policies while maximizing profitability.</li> <li>You will provide customers with full shipment visibility and ensure cargo movements comply with all customs requirements and regulations.</li> <li>You will maintain excellent relationships with DGF EU and Freight EU teams to support efficient rate procurement and operational execution</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> <li>• Improvide department profitability by improving procurement of rates from carriers</li> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>
<p>The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities include: Receiving inbound customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The call center agent is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the speakers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The call reception agent is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main tasks include: Receiving incoming customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>The incoming call handler is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they may also need to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls, Actively listening to the callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
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Company culture : <p>
<strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br>
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Prospecting, negotiating, building loyalty, and selling vehicles to rental companies and businesses</li>
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Invoicing, administrative follow-up, and customer order management</li>
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<br> <br> Required profile : <p>
Degree in Commerce (Bachelor's or Master's level), with 8 years of experience as a sales advisor</p><br><br>
<p>
In-depth knowledge of cars</p><br><br>
<p>
Independent, good interpersonal skills, ability to adapt to a fast-paced environment</p><br><br>
<p>
Proficiency in Arabic and French</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages day-to-day customer service for selected customers (one face to the customer for pre-series, series and aftersales) incl. coordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logistics</p> <p>Monitors customer satisfaction and coordinates actions in case of deviations for value chain issues</p> <p>Processes customer orders, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and coordinates potential solution for deviations between customer, sales and country</p> <p>Gathers and shares information regarding customer production program</p> <p>Controls consistency of Master Production Schedule (MPS) regarding capacity to ensure customer demand is respected</p> <p>Monitors availability of required finished goods (FG) to fulfill customer demand, initiates emergency measures in case of missing FG and escalates in case of emergency</p> <p>measures are not sufficient</p> <p>Manages customer packaging</p> <p>Manages customer logistics complaints</p> <p>Conducts cycle counting and stock take to ensure inventory accuracy in the ADC.</p> <p>Supports implementation of customers terms, conditions and standards, including customer specific processes</p> <p>Monitors actual costs & implements actions to reach costs targets and contributes to yearly planning of structure cost budget</p> <p>Supports sales for VCM related recharges to customers (obsolete material, freights, services)br>
Team Leader: Regularly reviews the supplier delivery performance evaluation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Level of Education</strong>: Master s degree (BAC+5)</p> <p><strong>Branch Of Study: </strong>Supply chain management, Logistics management.</p> <p><strong>Experience </strong>: 2 Years.</p> <p><strong>Language : </strong>French and English are mandatory</p><p></p></section>
<p>The call reception agent is responsible for answering incoming customer calls by telephone. His role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, he also has to finalize sales. Reporting to the team manager, his main missions consist of: Receiving incoming customer calls, Actively listening to the speakers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good fluency in speaking and writing. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The call center agent is responsible for answering incoming customer calls by phone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of:</p><p>Receiving incoming customer calls</p><p>Actively listening to the interlocutors</p><p>Identifying their needs, analyzing their requests, and directing them</p><p>Maintaining the highest quality of customer service</p><p>Guaranteeing the achievement of the quantitative and qualitative objectives of the project.</p><p>Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The inbound call handler is responsible for responding by phone to incoming customer calls. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls. Actively listening to the interlocutors. Identifying their needs, analyzing their requests and directing them. Maintaining the highest quality of customer service. Guaranteeing the achievement of the quantitative and qualitative objectives of the project. #MA Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unfailing empathy.</p>
<p>The inbound call center agent is responsible for answering incoming customer calls by phone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main tasks consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities consist of: Receiving incoming customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy. Experience in telemarketing is desirable (Inbound calls).</p>