وظائف أخصائى تخاطب في المغرب 2026 - قدم الان

من ٠ إلى ٠ سنة بيت.كوم

Senior Principal Pathologist

On-site - المغرب ٢٥ يوليو ٢٠٢٦

الطب والرعاية الصحية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The primary function is to assess the safety of experimental compounds and devices by evaluating their effects on the body fluids and tissues of experimental animals. Acts as a science resource in clinical and anatomic pathology for other AbbVie departments. Develop and conduct those portions of study protocols that deal with anatomic and clinical pathology including not only the collection and evaluation of data regarding gross, microscopic, ultra-structural, and clinical pathology but, lastly, the preparation of comprehensive reports correlating these data. Responsibilities: <ul><li>Provide professional consultation to scientific staff of other departments and provide professional supervision to assigned technical areas.</li><li>In cooperation with the Toxicology Department the pathologist designs, directs, conducts, and evaluates studies to determine the potential toxicity of experimental compounds and devices in different species of animals. This involves interpretation of data in the field of pathology (necropsy, histopathology, clinical pathology, electron microscopy, etc.).</li><li>Integrates the anatomic pathology data, clinical pathology data and other study findings to generate a pathology report as a component of the Toxicology report).</li><li>Partner with regulatory toxicologists, pathologists and other functions to develop optimal strategies to address specific toxicology issues as well as select and advance Development compounds.</li><li>Accountable for the interpretation and evaluation of biological data in biological and pharmaceutical research and development, biological control, toxicology, general consultation, and solution of problems in these areas. The accuracy of the interpretations and evaluations is of far reaching importance relative to the product clearance by governmental agencies and possible liabilities.</li><li>Ability to function in multidisciplinary teams to address regulatory queries.</li><li>Serves and/or leads issue resolution teams and participates in due diligence teams.</li><li>Responsible for compliance with applicable Corporate and Divisional Policies and procedures.</li><li>Serves as early safety representative on drug discovery teams. Predict possible toxicities, develop safety screens to detect, and prepare mitigation strategies to avoid potential toxicities and prioritize the safest compounds for progression to development. </li></ul> Qualifications <ul><li>Doctor of Veterinary Medicine (DVM or equivalent) plus post graduate training in veterinary pathology.</li><li>Board Certification in Veterinary Anatomic Pathology (ACVP or equivalent) strongly preferred.</li><li>Candidates with a Ph.D. in pathology or related discipline are strongly preferred.</li><li>Familiarity with related fields: pharmacology, toxicology and drug development.</li><li>Seasoned experience in biological research, supervisory abilities, and the ability to work effectively with other people.</li><li>Excellent oral and written skills with a proven record of scientific contributions to the scientific community.</li><li>Ability to lead multidisciplinary scientific teams.</li><li>At least 5-15 years of experience as a veterinary pathologist in the pharmaceutical business is required.</li></ul> Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:  <ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. </li><li>This job is eligible to participate in our short-term incentive programs.  </li></ul>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.  AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.  US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html </div>

من ٠ إلى ٠ سنة Naukri Gulf

Foreign Language Teacher

On-site - المغرب - بولمان ٢٥ مايو ٢٠٢٦

التعليم والتدريب

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Teaching: Taking charge of French courses for Specific Purposes (FOS and FOU) (courses in companies and institutions, expression and communication techniques, professional French). Registration: Participation in placement tests in companies and institutions as well as the IFC for the FLE public if necessary. Trainer training: facilitation, consulting, training and support for teachers. Educational design/strong>: Design of educational tools, modules and reference materials. Supports coordination on project management and monitoring (talent week, artistic workshops, Francophonie festival) in courses in companies and institutions. Certifications: Administration and correction of CCIPF (TEF, DFP) and FEI (DELF, DALF and TCF) certifications, primarily for schools and institutions. Participation in projects and team meetings, locally but also concerning the coordination of the IF Morocco network.</div></section><section>Desired Candidate ProfileEducation: Bachelor's degree (Bac +4/+5 level) in French as a Foreign Language or equivalent diploma in French language teaching, or equivalent experience. Valid DELF/DALF examiner/marker certification strongly recommended. All references are subject to verification. Experience: Minimum 2 years teaching French as a Foreign Language (FLE), French for Specific Purposes (FOS), and French for University Studies (FOU), or similar experience. Participation in the development of pedagogical frameworks and the design of training programs. Experience in administrative tasks within an alliance, institute, or language school would be an asset. Desired Knowledge: Good command of teaching French as a Foreign Language (FLE), French for Specific Purposes (FOS), and French for University Studies (FOU). Good command of educational technology and standard office software. Very good general knowledge. Proven pedagogical skills. Perfect command of spoken and written French. Excellent knowledge of the Common European Framework of Reference for Languages (CEFR). Knowledge of the local context and neighborhoods of Casablanca. Skills: Essential mobility across all IFC teaching sites. Assessment of the expectations and needs of the target audiences. Mastery of pedagogical tools adapted to the target audiences. Mastery of digital tools and their integration into pedagogical production. Aptitude for pedagogical innovation (monitoring, follow-up, experience). Implementation of team projects. Personal Qualities: Dynamism, autonomy, and initiative. Sense of public service and responsibility. Teamwork skills. Rigor, organizational and planning skills. Excellent interpersonal and communication skills. Active listening and ability to analyze learners' needs. High adaptability to diverse audiences and levels in a multicultural context. Job requirements: Flexible hours in relation to language course schedules (Wednesday to Sunday / Classes held between 9 am and 9 pm). Classes and registrations take place at various locations in the city, far from the Institute, requiring significant travel (evening trips). A driver's license is essential (a vehicle will be provided).</section>

من ٠ إلى ٠ سنة Naukri Gulf

Digital Advisor

On-site - المغرب - بولمان ٢٧ مايو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">For all clients, the mission of a Digital Advisor consists of: <ul> <li>Respond to the customer request in writing within the given timeframe.</li> <li>Accompanying the client until their first-level commercial or technical problem is resolved.</li> <li>To ensure the achievement of the project's quantitative and qualitative objectives.</li> </ul> Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</div></section><section>Desired Candidate Profile <ul> <li>Perfect mastery of the written French language.</li> <li>The spelling is not very good.</li> <li>Ability to adapt one's speech to one's interlocutor.</li> <li>Typing speed.</li> <li>Team spirit and entrepreneurial spirit.</li> <li>Empathy is all evidence.</li> </ul> </section>

0 - 5 Years Naukri Gulf

Digital Advisor

On-site - المغرب - بولمان ٢١ مايو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Digital Advisor Responsibilities: <ul> <li>Respond to the customer request in writing within the given timeframe.</li> <li>Accompanying the client until their first-level commercial or technical problem is resolved.</li> <li>To ensure the achievement of the project's quantitative and qualitative objectives.</li> </ul></div></section><section>Desired Candidate ProfilePerfect mastery of the written French language. <ul> <li>The spelling is not very good.</li> <li>Ability to adapt one's speech to one's interlocutor.</li> <li>Typing speed.</li> <li>Team spirit and entrepreneurial spirit.</li> <li>Empathy is all evidence.</li> </ul></section>

1 - 5 Years Naukri Gulf

Digital Advisor

On-site - المغرب - بولمان ٢٩ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the customer until their commercial or first-level technical problem is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</div></section><section>Desired Candidate ProfilePerfect command of the French language in writing. Impeccable spelling. Ability to adapt speech to the interlocutor. Fast typing speed. Team spirit and company spirit. Unwavering empathy.</section>

2 - 5 Years Naukri Gulf

Digital Advisor

On-site - المغرب - بولمان ٢٦ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> <div> <div> Later </div> <div> For all clients, the mission of a Digital Advisor consists of: <ul> <li>Respond to the customer request in writing within the given timeframe.</li> <li>Accompanying the client until their first-level commercial or technical problem is resolved.</li> <li>To ensure the achievement of the project's quantitative and qualitative objectives.</li> </ul> Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him. <ul> </ul> </div> </div> <div> <div> Search profile </div> <div> <ul> <li>Perfect mastery of the written French language.</li> <li>The spelling is not very good.</li> <li>Ability to adapt one's speech to one's interlocutor.</li> <li>Typing speed.</li> <li>Team spirit and entrepreneurial spirit.</li> <li>Empathy is all evidence.</li> </ul> </div> </div> <div> <div> Experience required </div> <div> Desirable back-office experience. </div> </div> </div></div></section>

2 - 7 Years Naukri Gulf

Speech Analyst - French Speaker

On-site - المغرب - بولمان الخميس

الموارد البشرية

The Opportunity We are looking for an experienced Speech Analyst to join our Analytics & Insight team. In this role, you will leverage speech analytics and contact center data to generate actionable insights, support operational excellence, and drive business performance. Key Responsibilities Data Analysis Lead the delivery of speech analytics managed services. Configure and optimize the CallMiner platform. Analyze speech and interaction data to identify trends, opportunities, and areas for improvement. Prepare and deliver insightful presentations to internal stakeholders and clients. Collaborate with the BI & Reporting team to enhance dashboards and visualizations using Power BI. Stakeholder Management Partner with internal stakeholders to understand business needs and translate them into analytical solutions. Present analysis findings and actionable recommendations. Work closely with Operations, Analytics, Data Science & Engineering teams to support business objectives. Act as a trusted advisor by providing data-driven insights to improve operational performance.Desired Candidate ProfileApplicants must meet the following requirements: A minimum of 2 years of experience as a speech analyst or similar role Candidates without relevant experience in speech analysis or a similar analytical role will not be considered for this position. Good command of French and English, with excellent verbal and written communication skills. Fluency in French and English (written and spoken). Hands-on experience with CallMiner Analyst and CallMiner Coach modules is mandatory. Intermediate knowledge of Power BI for data visualization. Strong analytical, problem-solving, and communication skills. Ability to manage multiple priorities and work independently in a fast-paced environment.

بيت.كوم

Speech Analyst

On-site - المغرب ٢٩ يوليو ٢٠٢٦

البحث والتطوير

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. Job : The Opportunity We are looking for an experienced Speech Analyst - French Speaker to join our Analytics & Insight team. In this role, you will leverage speech analytics and contact center data to generate actionable insights, support operational excellence, and drive business performance. Key Responsibilities Data Analysis <ul><li>Lead the delivery of speech analytics managed services.</li><li>Configure and optimize the CallMiner platform.</li><li>Analyze speech and interaction data to identify trends, opportunities, and areas for improvement.</li><li>Prepare and deliver insightful presentations to internal stakeholders and clients.</li><li>Collaborate with the BI & Reporting team to enhance dashboards and visualizations using Power BI.</li></ul> Stakeholder Management <ul><li>Partner with internal stakeholders to understand business needs and translate them into analytical solutions.</li><li>Present analysis findings and actionable recommendations.</li><li>Work closely with Operations, Analytics, Data Science & Engineering teams to support business objectives.</li><li>Act as a trusted advisor by providing data-driven insights to improve operational performance.</li></ul> Required profile : Applicants must meet the following requirements: <ul><li>A minimum of 2 years of experience as a speech analyst or similar role</li><li>Candidates without relevant experience in speech analysis or a similar analytical role will not be considered for this position.</li><li>Good command of French and English, with excellent verbal and written communication skills.</li><li>No disciplinary sanctions and fewer than 6 absences during the last 6 months.</li><li>Fluency in French and English (written and spoken).</li><li>Hands-on experience with CallMiner Analyst and CallMiner Coach modules is mandatory.</li><li>Intermediate knowledge of Power BI for data visualization.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Conversational Data Collection Associate

عن بُعد - المغرب ٢٦ مايو ٢٠٢٦

النفط والغاز والطاقة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions. Selected participants may complete recordings individually or with a partner depending on the assignment type and language requirements. Please note: submitting interest through Workable and/or the referral form does not guarantee participation or selection for the project. Due to project volume, language requirements, and limited assignment availability, participant selection and scheduling will be based on operational needs, language alignment, quality review, and a first come, first served model. Project Description This project involves recording approximately 1 hour of natural audio conversations based on customer support scenarios and prompts. Depending on the assignment, participants may: Record individually or with a partner Play a role such as Customer or Support Agent Be asked to record in one or two languages depending on the assignment scope Example conversation topics may include: Verifying account details Solving basic technical issues Explaining simple policies or troubleshooting steps All recordings must be completed in a quiet, noise-free environment to ensure audio quality standards are met. Participant Responsibilities Record conversations following provided instructions and prompts Speak naturally and clearly during recordings Participate in assigned role-based scenarios Ensure recordings are completed in a quiet environment Upload files correctly following project instructions Re-record assignments if quality requirements are not met Complete assignments within project deadlines Selection & Participation Process Participant submits interest through Workable and/or the referral form Participant information is reviewed based on language alignment and project needs Selected participants may receive additional onboarding instructions and agreement documentation Approved participants are scheduled based on project demand, pairing availability, and language needs Submission of interest does not guarantee immediate assignment, onboarding, or participation. Payment Information Participants will be paid per approved assignment. Assignments involve approximately 1 hour of recording time Pay Rate for 1 Hour of Recording: $20. 00 USD Payment is based on approved work and successful quality review Work that does not meet quality standards may require re-recording or may not be approved for payment Payment timelines and methods will vary depending on participant onboarding type and project structure Important Requirements Approximately 1 hour of recording per assignment Speak naturally (not robotic or scripted sounding) Follow instructions carefully Maintain clear audio quality with minimal background noise Be available for potential re-record requests if needed Technical Requirements Computer or laptop with internet access Working microphone/headset Ability to use: Google Sheets Google Drive Zencastr Ability to download, rename, and upload files correctly Eligibility Criteria Strong communication skills in required language(s) Ability to follow instructions and meet deadlines Attention to detail Ability to participate in conversational recordings Availability aligned with project timelines and assignment needs Agreement & Acknowledgement Selected participants may be required to sign an agreement and acknowledgement form confirming: Understanding of project instructions and requirements Acceptance of quality review and payment terms Consent for project-related use of recorded audio data Fixed Pay Rates (Project-Specific / No Ranges) Please note: These approved premium rates are specific to this project scope and launch phase only. Rates are fixed and non-negotiable. For participants currently onboarded through Deel: Existing Deel rates and onboarding structures may remain in place depending on assignment type and operational alignment. </div>

من ٠ إلى ٠ سنة بيت.كوم

Health Insurance Supervisor

On-site - المغرب ٢٢ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : You will be responsible for managing and improving the performance of a team dedicated to selling Health Insurance. Your main mission will be to help drive the activity, support the skill development of advisors, and ensure the achievement of the project's commercial and qualitative goals. Your main responsibilities include: Manage, motivate, and support a team of sales advisors. Drive individual and team performance (sales, quality, productivity). Implement action plans to meet and exceed goals. Provide regular coaching, call reviews, and team skill development. Monitor performance indicators and produce activity reports. Ensure compliance with project procedures, scripts, and quality standards. Participate in the recruitment and onboarding of new employees. Maintain a positive and results-oriented team dynamic. Required profile : Profile Sought: Excellent French language skills, both spoken and written. Proven experience in team management in a customer contact center. Experience in insurance (ideally Borrower's Insurance) is highly desired. Leadership, organizational skills, and a results-driven mindset. Ability to analyze performance and implement corrective actions. Very good interpersonal skills and ability to motivate teams. Qualities Expected: Clear & reassuring communication: adapt your speech to the public's expectations. Organization & responsiveness: efficiently manage calls and customer files. Customer focus: identify needs and propose the best solutions. Enjoying challenges: motivated to meet and exceed set goals. Social benefits and others Social benefits and others By joining our team, you benefit from a stable, motivating, and enriching work environment, with many practical advantages: Permanent contract (CDI) from the start. Training on our tools and processes. Attractive salary package: fixed salary + bonus based on objectives. Full social coverage: CNSS + AMO. Access to numerous partnerships (food, leisure, shopping, well-being...) with exclusive discounts reserved for our employees. Dynamic environment encouraging internal career growth. Working Hours 44 hours per week. Salary Attractive salary package.   </div>

من ٠ إلى ٠ سنة بيت.كوم

Energy Sales Representative

On-site - المغرب ١٢ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : Do you enjoy selling, persuading, and turning every call into an opportunity? Your role: handle incoming and outgoing calls, analyze prospects' situations, and guide them towards the best available energy offer. Your tasks - Receive and make calls to prospects interested in energy offers. - Turn incoming calls into energy contract sales. - Identify the prospect's needs: current contract, consumption, priorities. - Clearly and pedagogically present and explain available offers. - Handle objections and close the sale. - Ensure follow-up of cases and update CRM tools.   Required profile : Profile sought - Good level of spoken French (clear speech, dynamic tone). - Strong sales-oriented mindset and drive for results. - Comfortable on the phone, both making and receiving calls. - Dynamism, perseverance, and team spirit. - Experience in telephone sales is a plus. Benefits: With us, stability and development go hand in hand: - Permanent contract (CDI) from the start. - Paid initial training from the first day. - Attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal voucher. - Exclusive benefits through our partnerships (discounts on products, services, leisure...). - Stimulating work environment that encourages mutual support, progress, and fulfillment. - Social security (CNSS) + health coverage (AMO). </div>

من ٠ إلى ٠ سنة بيت.كوم

Broker

On-site - المغرب ١٢ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : Have you already sold borrower insurance products and want an environment where your experience is truly valued? At ADM Value, we are hiring experienced telesales representatives for one of our clients in the insurance sector, specializing in borrower protection. Your tasks: - Contact potential customers by outgoing and incoming calls to offer borrower insurance contracts. - Analyze each prospect's profile and needs to personalize the sales pitch. - Handle objections easily thanks to your field experience. - Close sales while following procedures and compliance rules. - Ensure follow-up and update of files in the CRM tools. - Share your best practices with the team to contribute to collective performance. Required profile : Profile sought: - Proven experience in telephone sales of borrower insurance (mandatory). - Excellent spoken French (clear speech, vocabulary, fluency). - Mastered sales techniques: needs assessment, argumentation, closing. - Strong sales drive and result-oriented. - Autonomy, professional maturity, and ability to handle pressure. - Team spirit and exemplary conduct. Benefits: - Permanent contract (CDI) from hiring. - Paid initial training from day one. - Motivating fixed salary + uncapped bonuses + transport bonus + meal voucher. - Exclusive benefits through our partnerships (discounts on products, services, leisure...). - Stimulating work environment that encourages mutual help, progress, and personal growth. - Social security (CNSS) + health insurance (AMO). </div>

1 - 6 Years Naukri Gulf

Conversational Designer

On-site - المغرب - بولمان الخميس

خدمة العملاء

The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.Responsibilities<ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul>Skills and Qualifications<ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>Desired Candidate Profile<ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

بيت.كوم

Rabat - Insurance Sales Advisor | Permanent contract + uncapped bonuses | Rabat (Morocco)

On-site - المغرب الأربعاء

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : Are you comfortable on the phone and enjoy sales challenges in the insurance sector? At ADM Value, we are hiring Insurance Sales Advisors for various activities: loan insurance, health insurance, supplementary insurance, car & home insurance, and pet insurance. Whether you handle incoming or outgoing calls, in B2B or B2C, your role is the same: understand the prospect's or client's needs, present the most suitable offer, and close the deal. Your missions <ul><li>Handle incoming and/or outgoing calls depending on the activity.</li><li>Identify prospect/client needs and propose the right insurance solution.</li><li>Argue your case, handle objections, and close the sale or assist with subscription.</li><li>Follow up on files and update CRM tools.</li><li>Contribute to the team's collective performance.</li></ul> Required profile : Profile sought <ul><li>Good spoken French (clear speech, professional and dynamic tone).</li><li>Sales-driven, good listener, and persuasive.</li><li>Persistent, dynamic, and resilient to rejection.</li><li>Call center or telephone sales experience is a plus.</li><li>Insurance sector experience is a significant advantage.</li><li>Team spirit and motivation to grow.</li></ul> </div>

3 - 8 Years Naukri Gulf

Financial Business Controller, ECS Norway

On-site - المغرب - بولمان ٦ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

Arrow Electronics is looking for a Financial Business Controller to support our company in Norway, as well as our global organization. Your area of responsibility will also include tasks within FP&A. Your place of work is in Casablanca, and you will become part of our Nordic finance function, which is headquartered in Aarhus. There is also cooperation with EMEA Finance Shared service center in Gdansk & India which handles most of the accounting tasks for our Nordic companies.What You ll Be Doing at Arrow?That serves as financial business controller for our organization for Arrow ECS Norway. Monthly internal reporting to the parent company according to internal standards. Preparation and analysis of local P/L. Contact with external auditors. Preparation and analysis of operational and strategic KPIs. Implementing improvements and streamlining internal financial processes to support the continued development of the financial function. FP&A: Prepare ad hoc reports to support management's decision-making base. Collaboration with Business. Monthly & Quarterly reconciliations of accountsWhat is in it for you?Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.Do you see yourself as our future colleague? If yes send us your application.#LI-HL1Desired Candidate ProfileWe are a team of ambitious financial professionals who strive to deliver the best possible service to our stakeholders. We hope you can contribute: Relevant Education with at least 3-5 years of experience from an economics function in an international company. Responsible for a full P&L & Balance sheet review. Experience in collaborating closely with Business Managers as well as in interdisciplinary teams. Good analytical and IT skills with hands-on experience and skills in the MS Office tools, especially Excel. Experience with Business Intelligence and ERP systems. Can master English in both writing and speech.Your competencies: As a Financial Business Controller in Arrow, you will be in close dialogue and collaboration with our Business Managers, and your communicative and collaborative skills are therefore important. You thrive with complex issues while reporting quality is also at first. You are used to planning and managing your time, meeting deadlines, and working with multiple projects at a time.

من ٠ إلى ٠ سنة بيت.كوم

Customer Retention & Relationship Expert

On-site - المغرب ١٥ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : Our call center is recruiting future talents to strengthen its excellence center in Loyalty & Retention! Come use your persuasive skills for a high-end and exciting French-speaking project, where you will be the guarantor of a second chance for our clients.- Handle requests from French-speaking clients who wish to cancel their contract, practice active listening to identify the real reasons for their departure and ease tensions.- Design and promote tailor-made offers or backup solutions to re-engage clients and secure their loyalty.- Accurately record commercial agreements in the system and follow up on client files until final validation.- Achieve retention goals while ensuring an impeccable level of communication in line with the project's quality standards. Required profile : You have a perfect command of spoken French (level C1/C2 required) with fluent speech, impeccable grammar, and natural verbal leadership.With a keen sense of negotiation and commercial psychology, you know how to handle complex objections and the word "No" motivates you.You demonstrate excellent active listening, great empathy, and unwavering resilience in difficult customer situations.You are results-oriented, independent, dynamic, and possess excellent stress and priority management skills.A successful first experience in retention, loyalty, or telesales is a major asset for this position. </div>

بيت.كوم

Financial Business Controller

On-site - المغرب ٦ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position:Financial Business Controller, ECS Norway Job Description:Financial Business Controller Arrow Electronics is looking for a Financial Business Controller to support our company in Norway, as well as our global organization. Your area of responsibility will also include tasks within FP&A. Your place of work is in Casablanca, and you will become part of our Nordic finance function, which is headquartered in Aarhus. There is also cooperation with EMEA Finance Shared service center in Gdansk & India which handles most of the accounting tasks for our Nordic companies. What You’ll Be Doing at Arrow?  <ul><li>That serves as financial business controller for our organization for Arrow ECS Norway.</li><li>Monthly internal reporting to the parent company according to internal standards.</li><li>Preparation and analysis of local P/L.</li><li>Contact with external auditors.</li><li>Preparation and analysis of operational and strategic KPIs.</li><li>Implementing improvements and streamlining internal financial processes to support the continued development of the financial function.</li><li>FP&A: Prepare ad hoc reports to support management's decision-making base.</li><li>Collaboration with Business.</li><li>Monthly & Quarterly reconciliations of accounts</li></ul> Who are we looking for? We are a team of ambitious financial professionals who strive to deliver the best possible service to our stakeholders. We hope you can contribute: Relevant Education with at least 3-5 years of experience from an economics function in an international company. <ul><li>Responsible for a full P&L & Balance sheet review.</li><li>Experience in collaborating closely with Business Managers as well as in interdisciplinary teams.</li><li>Good analytical and IT skills with hands-on experience and skills in the MS Office tools, especially Excel.</li><li>Experience with Business Intelligence and ERP systems.</li><li>Can master English in both writing and speech.</li></ul> Your competencies: As a Financial Business Controller in Arrow, you will be in close dialogue and collaboration with our Business Managers, and your communicative and collaborative skills are therefore important. You thrive with complex issues while reporting quality is also at first. You are used to planning and managing your time, meeting deadlines, and working with multiple projects at a time. What is in it for you?  <ul><li>Full Permanent contract,  </li></ul><ul><li>Social advantages: CNSS, CIMR, Health insurance,  </li></ul><ul><li>Very good working atmosphere in a team of passionate collaborators,  </li></ul><ul><li>Work culture where you can make an impact,  </li></ul><ul><li>Dynamic environment with a friendly work atmosphere,  </li></ul><ul><li>Interesting career developmentopportunities in a quickly growing environment,  </li></ul><ul><li>Working within an international organization, recognized worldwide in its sector.  </li></ul>Do you see yourself as our future colleague? If yes – send us your application.  #LI-HL1 Location:MA-Casablanca, Morocco (Boulevard Al Quods) Time Type:Full time Job Category:Accounting/Finance </div>

من ٠ إلى ٠ سنة بيت.كوم

Insurance Supervisor

On-site - المغرب ٢٢ يوليو ٢٠٢٦

الهندسة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : You will be responsible for managing and improving the performance of a team dedicated to selling Borrower Insurance. Your main mission will be to help manage the activity, support the development of advisors' skills, and ensure the achievement of the project's commercial and quality objectives. Your main responsibilities include: Manage, motivate, and support a team of sales advisors. Monitor individual and team performance (sales, quality, productivity). Implement action plans to meet and exceed goals. Provide regular coaching, listen to calls, and develop team skills. Track performance indicators and produce activity reports. Ensure compliance with project procedures, scripts, and quality standards. Participate in the recruitment and onboarding of new employees. Maintain a positive and results-oriented team dynamic. Required profile : Profile sought: Excellent spoken and written French. Proven experience in team management in a customer relations center. Experience in insurance (ideally Borrower Insurance) is highly desirable. Leadership, organizational skills, and a results-oriented mindset. Ability to analyze performance and implement corrective actions. Very good interpersonal skills and ability to motivate teams. Expected qualities: Clear & reassuring communication: adapt your speech to the general public's expectations. Organization & responsiveness: manage calls and customer files effectively. Customer focus: identify needs and propose the best solutions. Enjoys challenges: motivated to meet and exceed set goals. Social benefits and others Social benefits and others By joining our team, you benefit from a stable, motivating, and rewarding work environment, with many concrete advantages: Permanent contract (CDI) from hiring. Training on our tools and processes. Attractive salary package: fixed salary + performance bonus. Full social coverage: CNSS + AMO. Access to numerous partnerships (restaurants, leisure, shopping, wellness...) with exclusive discounts reserved for our employees. Dynamic environment that encourages internal growth. Working hours 44 hours per week. Salary Attractive salary package. </div>

بيت.كوم

Call Center Agent

On-site - المغرب ٩ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : We are looking for passionate and dynamic call center agents to join our team dedicated to humanitarian causes. As a call center agent, your main mission will be to contact potential donors, providing them with clear and accurate information about our humanitarian projects. You will be the voice of an organization, effectively communicating the value and impact of its initiatives. The key aspect of your role will be to actively contribute to fundraising for our projects. You will need to develop creative and effective strategies to gather the necessary resources, identifying new funding opportunities and encouraging donors to increase their support. Your commitment and determination will be essential to achieve our fundraising goals. In summary, we are looking for call center agents who not only have excellent communication and listening skills but are also deeply motivated by humanitarian causes. If you are ready to invest in meaningful projects and be part of a rewarding human adventure, join us at ADM Value. Together, we can make a lasting and positive difference in the lives of those who need it most. Required profile : We are looking for call center agents with excellent oral communication skills, able to express themselves clearly and effectively, while adapting their speech to the needs of each person. A strong sense of listening, empathy, and the ability to build trust are essential for this role, as they will help establish strong and lasting relationships with our donors. We are looking for people who are deeply motivated and passionate about humanitarian causes, ready to dedicate their energy and commitment to projects that make a real difference. Ideal candidates should also demonstrate excellent teamwork, unwavering listening skills, and great responsiveness, enjoying collaborative work and sharing our values of mutual support and solidarity. They must actively engage in meaningful projects, contributing not only to our success but, more importantly, to improving the living conditions of those most in need. If you see yourself in this profile and aspire to have an exceptional humanitarian experience, join us at ADM Value. Together, we can build a better future for the most disadvantaged and bring about real positive change in the world. Social benefits and more You join ADM Value in a permanent position (CDI), with full social coverage, and a clear package. The goal is simple: to give you a stable environment and recognize your daily commitment. Permanent contract from hiring. Social coverage: CNSS + AMO. Fixed salary + meal voucher allowance + transport allowance. Performance bonus. Employee partnerships: preferential rates (services, leisure, shopping...). A structured, friendly, and quality-oriented work environment. Working hours Monday to Friday, from 8:00 AM to 6:00 PM.Net Salary + bonuses Salary package of over 6,500 Dh Net </div>

من ٠ إلى ٠ سنة بيت.كوم

Dietitian

On-site - المغرب ١٩ مايو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. Job : We are looking for an experienced and rigorous Dietitian to join our Directorate of Care and Hospital Hygiene at HUIR. They will develop a dietary diagnosis and the methods for implementing dietary care, education, and prevention, integrated into an overall care program. They will adapt nutrition and advise a person or group to improve or maintain health. Your main tasks will be: 1. Technical and scientific skills: - Knowledge in nutrition: Mastery of nutrition principles, nutritional needs according to age and pathologies, specific diets (diabetes, cardiovascular diseases, etc.). - Biochemistry knowledge: Understanding of metabolic processes and nutrient interactions. - Physiology knowledge: Understanding of the body's functioning and the impact of nutrition on health. - Pathology knowledge: Mastery of nutrition-related pathologies and dietary implications. - Pharmacology knowledge: Understanding of interactions between medications and food. - Food hygiene and safety: Compliance with food hygiene and safety standards. 2. Relational and educational skills: - Communication: Ability to explain complex concepts in simple terms, to adapt speech to different audiences (patients, families, health professionals). - Active listening: Ability to listen to the needs and concerns of patients and their families. - Pedagogy: Ability to design and implement therapeutic education programs. - Teamwork: Ability to collaborate with various health professionals (doctors, nurses, etc.). 3. Methodological skills: - Data analysis: Ability to analyze nutritional data and establish a dietary diagnosis. - Writing: Writing nutritional assessments, meal plans, and reports. - Organization: Time management, activity planning, meeting deadlines. - IT skills: Proficiency in IT tools for data management and communication. 4. Specific skills for the position: - Project management: Implementation and monitoring of nutrition-related projects (therapeutic education, menu improvement, etc.). - Management: Supervising teams (interns, students, new hires). - Regulations: Knowledge of nutrition and food hygiene regulations. - Economics: Budget and resource management. 5- Menu planning: - Develop menus in collaboration with the catering department, - Participate in the development of the dietary plan, broken down into menus for low-salt, high-protein, high-calorie, balanced meals adapted for diabetes, etc., - Determine the necessary food quantities to meet the nutritional needs of the patient, - Determine appropriate cooking methods in collaboration with the catering team, - Check the prepared menus and their compliance with the aversions and requirements of adult and child patients or the dietary restrictions identified based on the patient's condition, according to medical prescription, - Participate in the inspection of raw materials used in the preparation of therapeutic meals and ensure their compliance. 6- Implementation of dietary care in coordination with the patient, their family, and relevant professionals: - Develop a dietary diagnosis supplemented by therapeutic, educational, and preventive actions as part of the patient's care plan, - Modify the dietary care approach by adapting it to the evolution of the patient's health status, or based on any planned surgical interventions, - Set the dietary care objectives to be achieved and integrate them into the overall care plan. 7- Development of the meal plan for the catering service's specifications: - Develop the meal plan for the catering service's specifications, in compliance with current recommendations for institutions. - Prepare the activity report in dietetics, transmit it to the directorate of care for integration into the institution's activity report. Required profile : <ul> <li> Bachelor's degree (Bac+3): Diploma in Dietetics or DUT in Applied Biology with a specialization in Dietetics</li> <li> 2 years or more of experience</li> <li> Knowledge/Proficiency in meal management software</li> <li> Experience in the care of diabetic patients in conventional hospitalization (developing and leading therapeutic workshops)</li> <li> Experience in the care of patients with gestational diabetes</li> <li> Observational skills</li> <li> Initiative</li> <li> Team spirit</li> </ul> </div>

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Financial Business Controller, ECS Norway

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Dietitian

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