وظائف فترة صباحية - مراكش المغرب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Site Manager is in charge of delivery activities at the production site to which they are assigned, and the implementation of the tools to support them. In this capacity, they ensure quality and delivery in the implementation of various training programs: they support management in onboarding, welcome day, compliance module pathways, job onboarding programs, the deployment of regional initiatives, and the professional development of trainers through learning communities.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >He/she is the key person responsible for ensuring processes are followed and implemented correctly, both for cross-functional and soft skills training and for the deployment of job-specific training. He/she also has a direct hierarchical management role with the site's trainers to ensure these objectives are met.</font></font></p> <p><font dir="auto" ><font dir="auto" >He/she interacts daily with production stakeholders, including Quality and Training Manager and Project Manager, and with site management and management, and, within the framework of a committee established with site management, ensures the monitoring and strengthening of on-site training paths.</font></font></p> <p><font dir="auto" ><font dir="auto" >Your main responsibilities are:&nbsp;</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >1- Delivery management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > Ensuring compliance rates: Welcome day, LRS modules, onboarding.</font></font></p> <p><font dir="auto" ><font dir="auto" > Promote the conditions for success on site projects by providing capitalized tools and professionalizing trainers.</font></font></p> <p><font dir="auto" ><font dir="auto" > Utilize monitoring tools in partnership with regional teams</font></font></p> <p><font dir="auto" ><font dir="auto" > Facilitating the deployment of new Concentrix tools within operations</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >2- Process Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > to be the guarantor of compliance with training processes on the site perimeter, in line with the country and region.</font></font></p> <p><font dir="auto" ><font dir="auto" > Control and update the mastery of processes and knowledge of available tools (Training AI, Alba, SIM CX).</font></font></p> <p><font dir="auto" ><font dir="auto" > To manage the professionalization policy decided by the region and the country, for newly qualified trainers or those in the refresher phase.</font></font></p> <p><font dir="auto" ><font dir="auto" > Define training programs in line with the needs detected by the site's operational teams, respecting the processes for skills development of advisors and local managers.</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >3- Funding Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > In some cases, manage the site's financing arrangements, with the support of Management and the PS.</font></font></p> <p><font dir="auto" ><font dir="auto" > Update the tracking tools for sharing and information</font></font></p> <p><font dir="auto" ><font dir="auto" > To promote understanding of the issues and objectives of training according to the chosen methods</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >4- Team Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > Lead and manage the site trainers hierarchically on delivery activities, respect for processes, professionalization of practices and learning tools (Training AI, Alba, Learning communities).</font></font></p> <p><font dir="auto" ><font dir="auto" > Organize and lead these activities within the framework of regular and workable meetings.</font></font></p> <p><font dir="auto" ><font dir="auto" > To develop the skills of trainers and to carry out quality and skills monitoring of teaching teams.</font></font></p> <p><font dir="auto" ><font dir="auto" > Facilitating teaching teams, particularly within learning communities</font></font></p> <p><font dir="auto" ><font dir="auto" > To feed the knowledge bases of site projects, by structuring project communities.</font></font></p> <p><font dir="auto" ><font dir="auto" > Identify new needs arising from the site.</font></font></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <div> <div> <p> <i> <u> <b>Current Leadership Requirements:</b> </u> </i> </p> </div> <div> <ul> <li> <p> <span>Preference will be given to candidates currently holding a Hotel Manager position. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>A background in Food &amp; Beverage (F&amp;B) is preferred. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Resort experience is<span> </span>required.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong preference for candidates with experience managing renovations, as the resort currently has active renovation and capital projects underway.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>French Speaking needed</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Hands on and on the floor leadership style, driving service execution through staff and guest engagement. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Provide strong leadership to the operations team and inspire them with product obsession.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Currently serving as a Hotel/ Resort Manager or offering equivalent experience, typically supported by 5 to 10 years in hotel operations and/or management.</span> </p> </li> </ul> <p> </p> </div> <div> <p> <b> <i> <u>Main Responsibilities:</u> </i> </b> </p> </div> <div> <ul> <li> <p> <span>Coordinate and effectively manage the day-to-day operations of the resort</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure all Resort standards are<span> </span>established, maintained, and consistently enforced.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Assume the authority of the RVP/General Manager in his absence</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Maintain strong working relationships with resort owners and participate in owners meetings.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Personally interact with guests, review feedback, and follow up on any service issues or concerns.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Act as the resort spokesperson in the absence of the RVP/General Manager during emergencies or crisis situations.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Perform any<span> </span>additional<span> duties or projects assigned by the RVP/ General Manager or Four Seasons Corporate Office.</span> </span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <i> <u>People</u> </i> </p> </div> <div> <ul> <li> <p> <span>Embodies the Four Seasons Evolve Leadership Behaviors, leading by example with authenticity, visibility, and integrity.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Emotionally<span> intelligent </span>leader<span> able to connect with staff at all </span>levels<span> is essential to attracting and </span>retaining<span> talent.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Acts as a true culture ambassador, fostering a workplace defined by empathy, respect, warmth, and adherence to the Golden Rule.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Builds genuine connections with employees and the local community, creating trust and<span> </span>a strong sense<span> of belonging.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Enables teams to successfully deliver on the opening critical path, driving accountability, preparedness, and operational excellence.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <i> <u>Product</u> </i> </p> </div> <div> <ul> <li> <p> <span>Innovates and enhances the guest experience across all operational areas including Rooms, F&amp;B, Spa &amp; Wellness, Recreation, Residences, and the broader lifestyle offering. </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensures<span> Rooms operations deliver personalized luxury, flawless execution, and memorable arrival, stay, and departure experiences for both guests and residence owners.</span> </span> </p> </li> </ul> </div> </div> <div> <div> <p> </p> </div> <div> <p> <i> <u>Profit</u> </i> </p> </div> <div> <ul> <li> <p> <span>Demonstrates strong commercial insight combined with operational discipline, ensuring both efficiency and<span> </span>high standards<span> across all resort functions.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Effectively connects daily activities with overarching strategies, financial goals, and proforma targets.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensures that Rooms, F&amp;B, Spa, Retail, and Residences<span> </span>operate<span> with rigorous financial control while delivering exceptional guest experiences.</span> </span> </p> </li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>