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<p>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed &amp; articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>

<p>1. Position Overview The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East &amp; Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><p>Brand Account and portfolio management</p><p>Pricing Management and commercial strategy execution</p><p>Business performance monitoring</p><p>Cross-functional coordination to ensure successful delivery of connected services objectives</p><p>2. Key Interfaces / Stakeholders</p><p>Internal (SWBU / SWX):</p><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations &amp; customer support (OP4C) team</li><li>SWX Finance team</li></ul><p>Brands &amp; Regions:</p><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><p>3. Required Qualifications &amp; Experience</p><ul><li>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><p>4. Key Competencies &amp; Skills</p><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p>5. Nice-to-have / Additional Assets</p><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required: Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Spa Manager in the daily management of spa operations to ensure smooth running and compliance with establishment standards. Supervises daily spa operations and ensures the department's proper functioning. Participates in the development and monitoring of schedules to ensure optimal team organization. Supports, motivates, and develops staff in a process of operational excellence and quality of service. Ensures compliance with LQA (Leading Quality Assurance) standards, internal procedures, and hygiene and safety standards. Oversees reservations, treatments, memberships, and services to optimize occupancy rates and customer satisfaction. Monitors the quality of services, the presentation of treatment rooms and common areas (spa, pool, fitness center), as well as compliance with hygiene, safety, and cleanliness standards. Ensures the smooth flow of information and effective communication within the team and with other hotel departments. Contributes to revenue growth through the promotion of treatments, subscriptions, and retail products (cross-selling and up-selling). Monitors stock levels, inventories, and orders for room and retail products. Oversees the administrative processing of supplier invoices and participates in the department's budget monitoring. Tracks performance indicators and contributes to achieving quality, customer satisfaction, and profitability objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two-year or five-year degree (Bac+2 or Bac+5) in Hotel Management, Business Administration, Wellness, or a related field. Five years of professional experience, including at least two years in a similar role, ideally within a high-end hotel or establishment of comparable standing. A good understanding of the daily operations of a spa and the quality standards specific to a luxury establishment. Ability to assist the Spa Manager in the organization, coordination, and monitoring of spa activities. Proficient in team planning, scheduling, and operational organization. Thorough knowledge of the treatments, wellness products, and treatment protocols offered by the spa. Ability to ensure the quality of services and adherence to the establishment's procedures and standards. Proficient in managing reservations, welcoming clients, and monitoring their satisfaction. Sound knowledge of hygiene, safety, and health standards applicable to wellness areas. Proficiency in computer tools and hotel management and spa booking software. Sound knowledge of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee an excellent customer experience. Excellent leadership skills, with the ability to guide, motivate, and develop teams in a process of operational excellence. Excellent organizational skills, rigor, and attention to detail to guarantee services that meet the standards of a luxury establishment. Strong customer focus and a keen sense of service, with the ability to offer a personalized and memorable experience. Excellent communication, coordination, and relationship management skills with clients, teams, and various hotel departments. Ability to analyze situations, make decisions, and solve problems effectively and professionally. Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p>

<p>Assures the installation, preventive and corrective maintenance of the establishment's refrigeration, air conditioning, and ventilation equipment. Diagnoses faults and carries out necessary interventions to ensure the proper functioning of the installations. Ensures the proper functioning of cold rooms, air conditioning systems, refrigeration equipment, and HVAC (Heating, Ventilation, and Air Conditioning) installations. Carries out periodic checks and preventive maintenance operations in accordance with the maintenance plan. Monitors equipment performance and proposes improvement actions to optimize energy efficiency. Ensures compliance with safety standards, environmental regulations, and internal procedures during interventions. Follows up on interventions, completes maintenance documents, and reports any anomalies requiring corrective action. Checks the condition of equipment, tools, and spare parts necessary for interventions. Intervenes quickly in case of malfunction to limit the impact on guest comfort and ensure the continuity of the establishment's operations.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> Experience and Training<br>Diploma in Industrial Refrigeration, Air Conditioning Engineering, Maintenance of Energy and Air Conditioning Systems, or equivalent field.<br>Minimum of 2 years of experience as a Refrigeration Technician, ideally within a luxury hotel or a similar establishment.<br>Technical Skills<br>Good mastery of air conditioning (HVAC/CVC), ventilation, refrigeration, and cold room systems.<br>Ability to perform preventive and corrective maintenance of a hotel establishment's technical installations.<br>Good knowledge of refrigerants, refrigeration circuits, and regulation equipment.<br>Ability to diagnose malfunctions and carry out repairs in compliance with technical and safety standards.<br>Good command of reading technical plans and diagrams.<br>Knowledge of preventive maintenance procedures, intervention management, and energy performance optimization.<br>Good knowledge of safety standards and regulations applicable to refrigeration installations.<br>Personal Qualities<br>Rigor, organizational skills, and constant attention to the quality of interventions.<br>Responsiveness and ability to intervene effectively to ensure the continuity of hotel services.<br>Excellent analytical, diagnostic, and technical problem-solving skills.<br>Team spirit and excellent ability to collaborate with the establishment's various departments.<br>Autonomy, sense of responsibility, and strict adherence to safety procedures.<br>Constant commitment to maintaining technical installations to the excellence standards of a luxury establishment.<br>Languages: Good command of French, both oral and written. Proficiency in English is an asset.

<p>In the context of this role, your main responsibilities will include: Preparation, facilitation, and review of PEPP meetings. Sorting of topics (via Altis or other) for planning and distribution of planned meeting agendas. Planning and facilitation of PEPP review. Distribution of final agendas at least J-2, along with information on PEPP effectiveness indicators on Docinfo. Facilitation of the PEPP meeting and distribution of the minutes within J+2 at the latest (with updates in the project database if existing). Monitoring of postponed or deviated topics. Identification of topics not replanned/updated and distribution of a CR alert to project/VS contacts and solution pilots, along with reporting/cancellation of pending cases. Information on monthly PEPP effectiveness indicators (on-time topic preparation rate / adherence to DEV forecasts and Offi/Indus passage dates) and distribution of a quarterly summary with analysis and recommendations for improving the RPP and the PEPP reference. Monitoring of cross-functional PEPP topics. Participation in multi-project and cross-functional PEPP meetings, summarizing topics and distributing reports for application in the VS or silhouette project PEPP facilitation. Preparation and facilitation of coding meetings. Facilitation of coding meetings and distribution of minutes within J+2 at the latest (with updates in the project database if existing).</p><p><strong>Desired Candidate Profile</strong></p><p>Profile: Bac+5 Experience: 1-2 years Skills: Good communication in English and French Automotive knowledge Project management</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assign to validation engineers</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test norm, Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up. - Collaborate/Support on test list creation and revision with the team (test engineer and service design) Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered, vehicles phases and scopesheet of functionalities PIV sharing with key stakeholders outside ICAS org. Ensure PIV respects milestone and KPI, monitoring execution and progress Review all slides and presentations of program / project: -Update validation results in ICAS decks and KPI dashboards. -Review and approve slides and for program/project updates Collect &amp; study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage Define detailed validation project/program plan: Estimate FTE and means required for validation activities and critical path Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams - Facilitate technical discussions and problem resolution across teams. - Participate in issue triage and escalation meetings - Collaborate/Support on test list creation and revision with the team (test engineer and service design) - Join into technical and management meeting where ICAS deliverables are discussed Report to top management programs / projects results and KPI: - Build KPI deck with all info and ICAS standards - Provide weekly/daily progress reports on validation activities</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile: Master's degree (or equivalent)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 1-2 years</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills: Good knowledge of validation processes and tools (Test Norm, Catnet, PLM, JIRA). Ability to analyze requirements and define test plans. Team leadership and coordination skills. Experience in planning and monitoring KPIs. Excellent communication and negotiation skills. Problem-solving and critical thinking. English. Experience in project cost forecasting. JIRA PLM</font></font></p>

<p>Under the responsibility of the Collection Manager, the Debt Collection Officer is in charge of a portfolio of French and foreign clients to follow up on. His mission is to do what is necessary for a creditor to receive the collection of an unpaid sum. To this end, the debt collection officer will multiply initiatives and be proactive in achieving his goals by contacting debtors.</p><p>Client Claims Tracking: Ensure complete tracking of current and overdue claims, verifying payment compliance with contract terms and invoicing conditions.</p><p>Client Follow-up: Conduct regular telephone and written follow-ups with clients to obtain payments within the deadlines. Manage follow-ups according to priorities and in compliance with the company's internal procedures.</p><p>Payment Dispute Resolution: Analyze the causes of payment disputes and work in close collaboration with the commercial, technical, and financial departments to quickly resolve problems (invoicing inconsistencies, administrative errors, amount disputes, etc.).</p><p>DSO (Days Sales Outstanding) Tracking: Track and analyze DSO, identify payment delays, and implement corrective actions to reduce unpaid claims and improve the company's cash flow.</p><p>Collection Management: Monitor incoming payments and record them in the accounting systems. Verify payment compliance with invoices and ensure amounts are correctly applied.</p><p>KPI Tracking: Track and analyze key performance indicators related to collection, such as collection rate, payment delays, number of overdue claims, etc. Propose actions to improve results and achieve defined objectives.</p><p>Client Relations: Maintain a professional relationship with clients, ensuring fluid and courteous communication. Negotiate payment solutions when necessary, while preserving long-term business relationships.</p><p>Reporting and Analysis: Provide regular reports on the status of claims and collection actions. Participate in the development of cash flow forecasts based on upcoming collections and outstanding claims.</p><p>Collaboration with Other Departments: Work in close collaboration with the commercial, financial, and operational teams to share relevant information and ensure coherent management of claims and disputes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac +2/Bac +3 education, with a specialization in accounting, management, or debt collection.</li><li>2 to 4 years of experience with mastery of debt collection processes.</li><li>Proven skills in claims management, follow-up of reminders, and resolution of client disputes.</li><li>Excellent negotiation and communication skills, with a solution-oriented approach.</li><li>Proficiency in office tools (Excel, debt collection software, ERP, etc.).</li><li>Languages: Proficiency in French (mandatory), English and Spanish (intermediate or fluent level) for communicating with international clients.</li><li>Rigor, organization, ability to work under pressure and meet deadlines.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Requirement System Engineer, you will play a key role in the development of vehicle systems. You will be responsible for analyzing vehicle-level requirements, defining functional requirements, and contributing to system architecture design. Your expertise will ensure the robustness, quality, and compliance of embedded functionalities across the vehicle.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) Experience: 3-5 years Skills: Analyze vehicle-level requirements and derive clear, consistent, and testable functional requirements. Contribute to the definition, structuring, and evolution of the overall vehicle architecture. Support functional design activities using SysML models and ensure consistency within Enterprise Architect. Ensure the proper integration of functional safety constraints (ISO26262, deliverables) into requirements and system models. Collaborate closely with the system, software, validation, and safety teams to guarantee the successful implementation of requirements. Provide expertise on diagnostic systems (UDS, DTC), communication protocols (CAN, LIN), and ECU operating modes and functionalities.</font></font></p>

<p>In advanced project, Project or serial, builds and ensure the project s cost commitment, consolidates all economical elements of the project to reach the targets and ensure the cost/performance ratio is optimal. Manages all actions with a potential cost impact. Structure the project cost management activity according to the Job share , Pay share and RASI, as determined by the different project partners (COP and zones) Monitor design according to the cost objective to ensure that the TPC-Investment is optimal related to the other project objectives (performance, quality, delay, R&amp;D expenses) Provide Advanced project/ Project/ Serial life Economical reporting: TPC Forecast and potential Expenses and Investment status compared to the target Provide component target to Purchasing compliant with the global target to GPSC Build and monitor Risk and Opportunity portfolio (project and serial life) Lead cost convergence plans to reach the targets Build Transformation Cost contract with Manufacturing in project Build the Investment contract for Make and Buy Manage the yearly Investment and Expenses and report to VEMO controlling: Monthly breakdown budget for Y+1, forecast F1 and F2 Landing for expenses Analysis of actuals and convergence plan</p><p><strong>Desired Candidate Profile</strong></p><p>Bac +5 in Economics<br>2 to 5 years of experience<br>Knowledge of PLM<br>Proficiency in Excel<br>Knowledge of Lean Manufacturing</p>

<p>The reservation agent is responsible for managing reservation requests (phone, email, online platforms), ensuring a warm and professional welcome, in compliance with Sofitel and Accor group quality standards.</p><p>Respond to individual or group reservation requests by phone, email, or reservation system.</p><p>Provide accurate information on rates, room types, hotel services, and current offers.</p><p>Enter and update reservations in the computer system.</p><p>Manage reservation modifications, cancellations, guarantees, and payment conditions.</p><p>Apply sales and yield management procedures.</p><p>Participate in maximizing occupancy rate and revenue per room.</p><p>Ensure customer service in accordance with Sofitel standards (luxury, elegance, quality).</p><p>Collaborate closely with the Reception, Sales, Revenue Management, and Concierge departments.</p><p>Respect customer data confidentiality and security rules.</p><p>Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in reservation software tools</li><li>Excellent oral and written communication skills (French, English required, other languages a plus)</li><li>Knowledge of the high-end / luxury hotel sector</li><li>Very developed customer service orientation</li><li>Excellent presentation and diction</li><li>Rigor, organization, discretion</li><li>Team spirit, proactivity, and adaptability</li><li>Stress and priority management</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Dashboard update with: BI/BO or macro extraction + PLM + PEPP (PEPP or CR meeting). Weekly meeting with the trades (ADAS, DSEE, Engines, etc.) + Monitoring of PRS purchasing contracts, series and supply parts problems. Monitoring of the officializations (OCM, NFC). Follow-up of the business in the GIMUX meeting. Codification meeting, update of the tracking file and monitoring of subjects. Construction of the PDD with quality and trades. Definition of use case (using NFC, product variation, Emulation and others).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile: Master's degree (Bac+5) Experience: 1-2 years Skills: Milestone and project review: preparation of the progress summary for the entire window scope in collaboration with the model manager. Project review with the relevant departments. Monitoring of quality results for each resource and resolution of roadblocks. Updating the Landing file. Monitoring of resources for modernization. Coordination/facilitation of meetings/PLM office</font></font></p>

<p>The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the Ministry of National Education, Preschool and Sports (MENPS). This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research.</p><p>The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is an experimental evaluation in the field of education, conducted by affiliated and international researchers, including Andreas de Barros (University of California Irvine), and Zakaria Mansouri (Ibn Tofail University).</p><b>Key Responsibilities:</b><p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p><ul><li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li><li>Maintain and grow effective relationships with partner organizations;</li><li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li><li>Supervise a maximum of two Research Associates working on the projects;</li><li>Assist with hiring survey firms, including drafting terms of reference;</li><li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li><li>Conduct background research in conjunction with field research activities;</li><li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li><li>Supervise in person or phone data collection and ensure the good quality of the data;</li><li>Assist with the preparation of administrative databases;</li><li>Assist with data cleaning and preliminary data analysis; and</li><li>Any other work assigned by Principal Investigators.</li></ul><p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p><ul><li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li><li>Provide periodic updates on project activities to PIs and subject experts;</li><li>Participate in the planning and design of any outreach activities;</li><li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</p><p>Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</p><p>Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</p>

<p>The call center agent is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the speakers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><br></p><p><strong>Graphic Designer (Cluster Role)</strong></p><p><strong>About Four Seasons Morocco Collection</strong> The Four Seasons Morocco Collection brings together three exceptional properties, each offering a distinctive luxury hospitality experience in Morocco's most iconic destinations: Four Seasons Hotel Casablanca , a contemporary oceanfront retreat in Morocco's economic capital. Four Seasons Resort Marrakech , a tranquil resort oasis blending Moroccan tradition with modern luxury. Four Seasons Hotel Rabat at Kasr Al Bahr , a landmark destination where history, heritage, and contemporary elegance converge. Together, these properties represent the finest standards of luxury hospitality, delivering unforgettable experiences to guests while maintaining Four Seasons' commitment to excellence, innovation, and genuine service.</p><p><strong>About Four Seasons</strong> Founded in 1960, Four Seasons continues to define the future of luxury hospitality through extraordinary experiences, exceptional quality, and personalized service. Currently operating hotels and private residences around the world, Four Seasons consistently ranks among the world's most admired luxury brands and best places to work.</p><p><strong>Graphic Designer (Cluster Role)</strong> The Graphic Designer (Cluster Role) is responsible for developing and executing creative visual solutions that support the marketing, communications, public relations, sales, food and beverage, spa, and guest experience objectives across the Four Seasons Morocco Collection , including Casablanca, Marrakech, and Rabat. This role will create compelling visual content and communication materials for both digital and print applications, ensuring all assets reflect Four Seasons brand standards while showcasing the unique identity of each property. Working closely with the Marketing and Communications teams across the Collection, the Graphic Designer will support storytelling, campaigns, promotions, partnerships, events, and internal communications through innovative and engaging design.</p><p><strong>What You Will Do:</strong></p><ul><li>Assisting with Design Production: Creating and modifying visual elements like images, layouts, and social media content.</li><li>Collaborating with Teams: Working with the art director and other team members to develop and refine designs, ensuring consistency with brand guidelines.</li><li>Learning and Development: Gaining experience with design software, industry trends, and design principles.</li><li>Meeting Deadlines: Managing time effectively and prioritizing tasks to meet project deadlines.</li><li>Attention to Detail: Ensuring accuracy and quality in all design work.</li><li>Conceptualization and Presentation: Developing design concepts and presenting them to team members.</li><li>Develop and design marketing, communications, and promotional materials for the Four Seasons Morocco Collection.</li><li>Create visual assets for online and offline channels including advertisements, brochures, flyers, posters, invitations, menus, and signage.</li><li>Design engaging content for websites, social media platforms, email campaigns, digital displays, and other digital marketing initiatives.</li><li>Produce collateral for the cluster hotel s outlets including restaurants, bars, spa, meetings and events, and seasonal activations.</li><li>Ensure all creative materials align with Four Seasons global brand guidelines and visual identity standards.</li><li>Collaborate with Marketing, Communications, Public Relations, Sales, Events, Spa, Culinary, and Operations teams to develop creative concepts and campaigns.</li><li>Adapt global and regional campaign assets for local market needs and property-specific initiatives.</li><li>Partner with photographers, videographers, printers, and production vendors when required.</li><li>Assist in the development of visual storytelling initiatives highlighting guest experiences, culinary experiences, wellness offerings, and destination-driven content.</li></ul><p><strong>What You Bring:</strong></p><ul><li>Proficiency in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</li><li>Design Principles: Understanding of typography, color theory, and layout composition.</li><li>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</li><li>Creativity and Problem-Solving: Developing innovative design solutions and adapting to feedback.</li><li>Time Management: Ability to prioritize tasks and meet deadlines.</li><li>Education/Experience: A degree or relevant experience in graphic design or a related field.</li><li>Diploma or Bachelor's Degree in Graphic Design, Visual Communications, Creative Arts, Marketing, or a related field.</li><li>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</li><li>Strong portfolio demonstrating expertise in print, digital, and brand communication design.</li><li>Experience with Canva, Figma, or other creative platforms is an advantage.</li><li>Experience creating assets for both digital and print production.</li><li>Good organizational and project management skills.</li><li>Ability to work independently while collaborating effectively with multiple stakeholders.</li><li>Ability to manage multiple projects across three properties in a fast-paced environment.</li><li>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</li><li>Good reading , writing, and verbal communication skills in English.</li><li>French is required; Arabic is highly desirable.</li><li>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</li><li>Design Principles: Understanding of typography, color theory, and layout composition.</li><li>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</li><li>Creativity and Problem-Solving: Developing innovative design solutions and adapting to feedback.</li><li>Time Management: Ability to prioritize tasks and meet deadlines.</li><li>Education/Experience: A degree or relevant experience in graphic design or a related field.</li><li>Diploma or Bachelor's Degree in Graphic Design, Visual Communications, Creative Arts, Marketing, or a related field.</li><li>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</li><li>Strong portfolio demonstrating expertise in print, digital, and brand communication design.</li><li>Experience with Canva, Figma, or other creative platforms is an advantage.</li><li>Experience creating assets for both digital and print production.</li><li>Good organizational and project management skills.</li><li>Ability to work independently while collaborating effectively with multiple stakeholders.</li><li>Ability to manage multiple projects across three properties in a fast-paced environment.</li><li>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</li><li>Good reading , writing, and verbal communication skills in English.</li><li>French is required; Arabic is highly desirable.</li><li>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</li></ul>

<p><strong>Role: Preventive and Corrective Maintenance :</strong></p><ul><li>Carry out scheduled maintenance to reduce downtime.</li><li>Clean, lubricate, and adjust mechanical components.</li><li>Detect early signs of wear, misalignment, corrosion, or damage.</li><li>Diagnose mechanical, electrical, or pneumatic failures.</li><li>Repair or replace damaged components.</li><li>Restore equipment to operational condition quickly and safely.</li><li>Document faults, actions taken, and replacement parts used.</li></ul><p><strong>Desired Candidate Profile</strong></p>Technician/ Licence diploma ( electronic/ Mechanic )

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p>RESPONSIBILITIES:</p><ul><li>Represent Aspen through achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs &amp; promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop Contribute Special Expertise</li></ul>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management, become aware of the products and services sold by the company, Offer customers information on products and services, Assess customers' needs and offer them adapted solutions, Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent level in German</li><li>Excellent written and oral communication skills, Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments, Freshly Graduated candidates accepted.</li></ul>

<p>Position Summary As the Global Institute's work expands, AI has become central to that vision: a force reshaping classrooms and systems, and a tool for connecting practitioners at scale. Launched in November 2025, the AI Literacy &amp; Creator Collective has grown to 1,810 education practitioners across 93 countries, moving educators from dependency on AI tools built elsewhere to agency as co-architects of AI's role in their own classrooms. The Director of AI and Educational Technology will provide strategic and operational leadership across the Global Institute s AI and EdTech portfolio: AI Literacy &amp; Creator Collective The Better Future Hub The AI EdTech Entrepreneur Community. The role sets direction, builds team capacity, secures resources, and represents the GI's AI and EdTech agenda to senior leadership, network partners, and external funders.</p><p>About the Global Institute The Global Institute for Shaping a Better Future fosters global learning among people committed to reshaping education so that young people can shape a better future. By engaging practitioners across borders, the GI surfaces and spreads what works, building leadership while generating new evidence, tools, and resources that accelerate collective progress toward a shared vision: that all children have the education and support to shape a better future.</p><p>Key Responsibilities</p><p>Strategic Leadership</p><ul><li>Drive the AI and EdTech vision for the Global Institute, refining and implementing a strategy that aligns the AI Literacy &amp; Creator Collective, the Better Future Hub, and the AI EdTech Entrepreneur Community with the GI's broader AI learning agenda.</li><li>Lead the integration of the AI Literacy &amp; Creator Collective into the Global Institute, overseeing its evolution into a more deeply integrated next phase (AI LCC 2.0) and its migration onto the Better Future Hub.</li><li>Set the strategic direction and product roadmap for the Better Future Hub, the GI's public-facing knowledge commons.</li><li>Continuously evaluate the evolving needs of the network and the impact of the GI's AI and EdTech work, using these insights to sharpen strategy and resource allocation.</li></ul><p>Building Strategic Relationships and Partnerships</p><ul><li>Support the Chief Learning Officer in cultivating and managing partnerships with frontier AI companies, technology funders, and platform providers (including Anthropic, Atlassian, Zoom, and others) to expand network access to AI tools, training, and infrastructure.</li><li>Serve as a point of contact for funding proposals tied to the AI and EdTech portfolio, ensuring concept notes and learning agenda documents remain coherent and legible across multiple funders.</li><li>Work with the Chief Learning Officer and Director of the Global Institute to align AI and EdTech strategy with broader organizational priorities and donor relationships.</li><li>Support the development of regional chapters of the AI Literacy &amp; Creator Collective, working with network partners to extend the model into new geographies.</li></ul><p>Facilitating Strong Network Learning</p><ul><li>Foster a vibrant, global learning community of educators, alumni, and network staff engaging with AI, ensuring the AI Literacy &amp; Creator Collective continues to scale its reach and depth of engagement.</li><li>Lead the strategic launch of the AI EdTech Entrepreneur Community, defining its purpose, membership model, and connection to the GI's broader mission and learning agenda.</li><li>Oversee the content strategy, taxonomy, and editorial workflow for the Better Future Hub, ensuring resources are discoverable, well-organized, and useful to a global, multilingual audience.</li><li>Champion a learning culture that treats educators as co-architects of AI in education, not passive recipients of tools built elsewhere.</li></ul><p>External Engagement and Thought Leadership</p><ul><li>Serve, alongside the Chief Learning Officer of AI and EdTech, as an internal and external point person for the GI's AI and EdTech work, including identifying speakers for engagements and supporting public-facing communications.</li><li>Represent the Global Institute at public moments, including the UNGA showcase and other global convenings, articulating the GI's distinct approach to AI and educational equity.</li><li>Elevate the perspectives of network educators and alumni in global AI and EdTech conversations, advocating for equitable, contextually grounded approaches to AI in education.</li><li>Support board-level reporting and senior stakeholder updates on the AI and EdTech portfolio as required.</li></ul><p>Team and Operational Leadership</p><ul><li>Build and lead a team supporting the AI and EdTech portfolio, beginning with a dedicated AI Specialist, providing guidance, mentorship, and support to ensure high performance against shared goals.</li><li>Oversee day-to-day execution across the portfolio, including budget development for the Better Future Hub and AI LCC 2.0, content production, and planning of flagship learning experiences and events.</li><li>Manage delivery against key performance indicators for funder-supported projects, in close collaboration with finance, network partners, and other internal stakeholders.</li><li>Capture and analyze impact data and success stories across the portfolio to inform strategy and support donor and board communications.</li></ul><p>Qualifications</p><ul><li>Minimum 8 years of progressive leadership experience in educational technology, AI integration, or global educational transformation.</li><li>Demonstrated experience leading multi-stakeholder strategic initiatives across global markets or distributed networks.</li><li>Proven track record in product strategy, content management, or digital platform oversight (knowledge commons/hubs).</li><li>Experience cultivating strategic partnerships with corporate tech partners, donors, and philanthropic foundations.</li><li>Technical fluency in generative AI applications, EdTech infrastructure, and pedagogical frameworks.</li><li>Strong team leadership skills with a track record of hiring, mentoring, and managing high-performing staff.</li><li>Excellent written and verbal communication skills with experience presenting at international conferences or board-level meetings.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 8 years of progressive leadership experience in educational technology, AI integration, or global educational transformation.</li><li>Demonstrated experience leading multi-stakeholder strategic initiatives across global markets or distributed networks.</li><li>Proven track record in product strategy, content management, or digital platform oversight (knowledge commons/hubs).</li><li>Experience cultivating strategic partnerships with corporate tech partners, donors, and philanthropic foundations.</li><li>Technical fluency in generative AI applications, EdTech infrastructure, and pedagogical frameworks.</li><li>Strong team leadership skills with a track record of hiring, mentoring, and managing high-performing staff.</li><li>Excellent written and verbal communication skills with experience presenting at international conferences or board-level meetings.</li></ul><p>Additional Desirable Skills / Experiences</p><ul><li>Deep familiarity with Teach For All's network model and global approach.</li><li>Fluency in additional languages beyond English (e.g., Spanish, French, Arabic).</li><li>Prior experience designing entrepreneurship communities or global incubator programs.</li></ul>