وظائف مدير مكتب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At <strong>Eaton</strong>, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</span></p><br><br><br><p><span>We’re currently looking for a <strong>Service Sales Support Representative</strong> -<strong> French Speaker</strong> to join our team, driving service revenue growth and customer satisfaction across the region. Based in&nbsp;<strong>Casablanca</strong>, this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.</span></p><br><br><br><br>What you’ll do: <br><ul><li>Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.</li><li>Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.</li><li>Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.</li><li>Product &amp; Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.</li><li>Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.</li><li>Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.</li><li>Sales Forecasting &amp; Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.</li><li>Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.</li><li>Data Accuracy &amp; Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.<br>Contract Management &amp; Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.</li></ul><br>Qualifications: <br><ul><li><span>Bachelor’s or Master’s degree in Business, Management, or related field</span></li><li><span>Experience in sales support, customer service, or inside sales</span></li><li><span>Proficiency in CRM tools (preferably Salesforce)</span></li><li><span>Strong Excel skills (tracking, analysis, reporting)</span></li><li><span>Strong analytical and problem-solving abilities</span></li><li><span>High level of accuracy and attention to detail</span></li><li><span>Ability to manage priorities and high volumes of work</span></li><li><span>Ability to identify data gaps and propose improvements</span></li></ul><br>Skills: <br><ul><li>Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.</li><li>Technical sales aptitude</li><li>Market, Industry, Channel and Competitive Knowledge would be a plus</li><li>Salesforce CRM knowledge is a plus.</li><li>Negotiation and consultative selling skills.</li><li>Excellent Communication and Interpersonal Skills&nbsp;</li><li>Adapting and driving change and process improvements.</li><li>Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.</li><li>Fluent French and intermediate English capabilities.</li><li>Proactive and autonomous</li><li>Responsive and able to manage urgency</li><li>Analytical mindset</li><li>Resilient under pressure</li><li>Results- and solution-oriented</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><br><p><em><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></em></p><br><br><br> </div>

<div><p><strong>OFR Bulk Operations & Customer Service Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>OFR Bulk Operations & Customer Service Specialist </strong>in Morocco. In this role, you will Ensure the delivery from A-Z of all the operations process related to OFR shipments.</p>   <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this OFR Bulk Operations & Customer Service Specialist position </strong></p> <ul> <li>You will handle day-to-day shipments and operational activities for Bulk Ocean Freight, including both import and export shipments.</li> <li>You will liaise with origin and destination offices for forecasts and maintain regular communication with the Sales Department and Department Supervisor.</li> <li>You will place booking orders with shipping lines through the appropriate systems.</li> <li>You will ensure that all shipments comply with customs regulations in Morocco and other applicable country regulations.</li> <li>You will send Bill of Lading (BL) instructions to shipping lines and verify that all information on the Bill of Lading is accurate and complete.</li> <li>You will coordinate with depots for the fitting of flexitanks and arrange container pickups with truckers according to customer requirements and timelines.</li> <li>You will coordinate with customs brokers to manage customs clearance formalities.</li> <li>You will check and prepare all necessary documentation required for export, import, and customs clearance processes.</li> <li>You will issue customer invoices within 4 days of departure for exports and within 3 days of arrival for imports.</li> <li>You will ensure the timely collection of containers from shipping line depots.</li> <li>You will provide customers with complete and accurate information in a timely manner.</li> <li>You will coordinate daily operations and the movement of goods, including hazardous cargo.</li> <li>You will prepare all shipping documents accurately and on time and identify the most appropriate transport mode in consultation with customers.</li> <li>You will ensure all required documents are delivered on time to customers, brokers, shipping lines, and truckers.</li> <li>You will maintain optimal levels of customer satisfaction.</li> <li>You will monitor and control file performance, including gross profit (GP), costs, and revenue.</li> <li>You will consolidate monthly operational data for KPI reporting and analyze performance trends.</li> <li>You will have the responsibility and authority to approve or reject non-conforming freight and containers.</li> <li>You will handle customer complaints and work closely with shipping lines and the station network to implement corrective actions whenever issues or challenges arise.</li> </ul>   <p><strong>Qualifications & Experience</strong></p>   <ul> <li>2-4 Years of experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <ul> <li>Fluent in English, French, and Arabic</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Possible.&nbsp;</b></p><br><p>You will execute transportation operations in term of service, cost, health and safety, quality, food&nbsp;defense, sustainability, legal requirements and policies compliance. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely&nbsp;solutions and execution. You will be responsible for activities such as transport planning (load planning, route&nbsp;planning), track and trace, proof of delivery management, claims management, invoice management,&nbsp;compliance execution (HSE, quality, risk management), tenders support, and third-party performance&nbsp;management.&nbsp;</p><br><p><b>How you will contribute</b></p><br><p>You will:&nbsp;</p><br><ul><li>Lead transportation related operational activities such as&nbsp;transport planning (load and route planning), track and&nbsp;trace, proof of delivery management, claims, freight billing and pay, pallet management, tender support, third-party performance management, etc.</li><li>Monitor, verify, update, analyze and report on our company’s transportation KPIs and&nbsp;introduce corrective actions to continuously improve our transportation operations</li><li>Coordinate logistics service providers (LSPs) to ensure punctual, timely and in-full deliveries, in&nbsp;accordance to our standard operating procedures</li><li>Participate and provide input into regular service provider performance reviews</li><li>Communicate with internal stakeholders on shortages, delays, quality issues, and other losses while&nbsp;permanently analyzing the root causes of recurring problems</li><li>Participate in project-related and ad hoc tasks in particular in connection with (CI) projects and tenders and capacity&nbsp;management</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Experience in transportation and/or logistics and/or supply chain continuous improvement functions</li><li>Sound analytical and presentation skills to detail and substantiate process deviations and identified&nbsp;opportunities</li><li>A high degree of conceptual thinking to grasp the larger logistics picture and find solutions out of the box</li><li>Being able to communicate effectively and considerately toward internal and external customers and&nbsp;suppliers</li><li>Comprehensive understanding of business principles in combination with a high degree of initiative</li><li>Knowledge of third-party logistics or logistics service provider operations</li><li>Understanding of the cost and loss drivers connected to transportation and logistics processes</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><ul><li><span><span>Supervise end-to-end export process.</span></span></li><li><span><span>Manage both intercompany transfers and third-party commercial exports.</span></span></li><li><span><span>Ensure compliance with Incoterms and international sales contracts.</span></span></li><li><span><span>Validate export orders in line with product shelf life, batch traceability, and temperature requirements.</span></span></li><li><span><span>Coordinate shipment planning with demand and product supply</span></span></li><li><span><span>Supervise loading operations to ensure food safety and contamination prevention.</span></span></li><li><span><span>Ensure compliance with national food safety authority regulations (e.g., sanitary certificates, health certificates).</span></span></li><li><span><span>Ensure alignment with importing country requirements (SPS measures, labeling rules, ingredient disclosure).</span></span></li><li><span><span>Supervise preparation and validation of required documents, including:</span></span><ul><li><span><span>Commercial Invoice</span></span></li><li><span><span>Packing List</span></span></li><li><span><span>Bill of Lading / Airway Bill</span></span></li><li><span><span>Certificate of Origin</span></span></li><li><span><span>Health Certificate</span></span></li><li><span><span>Sanitary / Phytosanitary Certificate</span></span></li><li><span><span>Analysis Certificate (COA)</span></span></li><li><span><span>Free Sale Certificate (if required)</span></span></li></ul></li><li><span><span>Ensure proper HS classification.</span></span></li><li><span><span>Liaise with customs brokers and food inspection authorities.</span></span></li><li><span><span>Manage pre-shipment inspection and third-party laboratory certification if required.</span></span></li><li><span><span>Support audits related to export and food safety compliance</span></span></li><li><span><span>Manage export transactions under:</span></span><ul><li><span><span>Letters of Credit (LC)</span></span></li><li><span><span>Documentary Collections</span></span></li><li><span><span>Advance Payment</span></span></li></ul></li><li><span><span>Review LC terms and ensure compliance with Morocan standards.</span></span></li><li><span><span>Verify that all shipping documents strictly match LC conditions to avoid discrepancies.</span></span></li><li><span><span>Coordinate document submission to banks within required timelines.</span></span></li><li><span><span>Ensure compliance with foreign currency regulations.</span></span></li><li><span><span>Ensure Cross-Functional Coordination with&nbsp;;</span></span><ul><li><span><span>Production department</span></span></li><li><span><span>Quality assurance (QA/QC)</span></span></li><li><span><span>Regulatory affairs</span></span></li><li><span><span>Finance</span></span></li><li><span><span>Sales and export managers</span></span></li><li><span><span>Freight forwarders</span></span></li><li><span><span>Banks and customs authorities</span></span></li></ul></li></ul><p><b>Education / Certifications:</b></p><br><p>Master's degree<span> in Supply Chain or Logistics</span></p><br><p><span>Excellent written and spoken English</span></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularTransportation, International Logistics &amp; CustomsCustomer Service &amp; Logistics </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Back up transaction files and transmit to payroll system according to company procedures. Process and/or issue employee paychecks and statements of earnings and deductions. Compute employee wages and deductions (e.g., union dues, insurance, parking, 401k) and enter wages and deductions into payroll system. Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions. Complete batch adjustments to payroll. Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.<br>Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Supervise le personnel housekeeping, y compris les gouvernantes, les femmes de chambre et les valets de chambre.</li><li>Élabore des plannings de travail efficaces en fonction de l'occupation de l'hôtel.</li><li>Effectue des inspections régulières pour garantir la conformité aux normes de propreté.</li><li>Gère les demandes spéciales des clients et s'assure de leur satisfaction.</li><li>Forme le personnel housekeeping aux normes et aux procédures de l'hôtel.</li><li>Élabore des politiques et des procédures housekeeping conformes aux normes de l'hôtel.</li><li>Coordonne avec d'autres départements pour assurer une communication fluide.</li><li>Assure la maintenance régulière des équipements housekeeping.</li><li>Développe des partenariats avec des fournisseurs de produits de nettoyage de qualité.</li><li>Gère les opérations de blanchisserie et de lingerie de manière efficace.</li><li>Applique des pratiques de gestion des stocks pour éviter les ruptures.</li><li>Met en place des programmes de recyclage pour les déchets générés par le département.</li><li>Propose des améliorations dans les procédures housekeeping pour accroître l'efficacité.</li><li>Gère le budget du département housekeeping de manière judicieuse.</li><li>Organise des formations continues pour le personnel sur les nouvelles techniques de nettoyage.</li><li>Collabore avec les départements de maintenance et d'ingénierie pour résoudre les problèmes techniques.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme Bac+3&nbsp;en Hôtellerie, Management Hôtelier, Hébergement ou domaine équivalent.</li><li>Minimum de 5 années d’expérience professionnelle, dont au moins 2 années dans une fonction équivalente ou au sein d’un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Capacité à assister la Gouvernante Générale dans l'organisation et le suivi quotidien du département Housekeeping.</li><li>Bonne maîtrise du contrôle des chambres, des espaces publics et du respect des standards de qualité de l'établissement.</li><li>Capacité à suivre les plannings, répartir les tâches et assurer le suivi des équipes de nettoyage.</li><li>Bonne maîtrise des outils informatiques et des logiciels hôteliers constitue un atout.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir l'excellence du service.</li><li>Solide maîtrise des systèmes de gestion hôtelière (PMS), connaissances en Opera Cloud est un atout&nbsp;</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellent sens de l’organisation, rigueur et souci constant du détail, avec une attention particulière portée au maintien des standards de qualité et d’excellence.</li><li>Excellent sens du service et forte orientation client.</li><li>Réactivité et capacité à gérer les priorités dans un environnement dynamique.</li><li>Esprit d'équipe, autonomie et capacité à prendre des initiatives.</li><li>Excellentes capacités de communication et de coordination avec les différents départements de l'hôtel.</li></ul><p><strong>Langues</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont &amp; Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging:<br>We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.​</p><br><p><strong>Diversity &amp; Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>